Top Email Marketing Companies
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Featured
What are Featured Providers?
$1,000+$100 - $149 / hr50 - 249Grapevine, TXServices provided
See all 70 projectsInbox Army, LLC is a specialized email marketing agency adept at Email Campaigns, Email List Management, and Email Automation. Customer reviews consistently praise their commitment to client satisfaction, with over 90% highlighting their responsiveness, attention to detail, and ability to deliver on time. Their strategic approach and expertise have notably enhanced email engagement and conversion rates.
$1,000+$25 - $49 / hr10 - 49Gurugram, IndiaServices provided
See all 7 projectsOptimite is a specialized agency providing comprehensive email marketing services, including email design, automation, and campaign management. Reviewers consistently praised their timely delivery, high-quality output, and robust project management, with a 100% satisfaction rate reported. Their adaptability and alignment with client needs, especially in scaling email outreach and engagement strategies, are also frequently highlighted.
$1,000+$150 - $199 / hr2 - 9Medina, OHServices provided
See all 28 projectsOne 10 Media is a distinguished email marketing agency specializing in email campaigns, email automation, and email engagement strategies. Reviewers consistently commend their strategic alignment, proactive communication, and commitment to understanding client needs, resulting in significant revenue growth and efficient project management. An impressive 90% of feedback highlights their flexibility and personalized approach, with particular praise for delivering timely and effective solutions.
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$1,000+$50 - $99 / hrFreelancerLittlestown, PA
Services provided
Sandra Lee Creative, a web design company, is located in Littlestown, Pennsylvania. The team offers Web Design and Web Development.
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UndisclosedUndisclosed10 - 49
Services provided
See all 2 projectsPixel Hatch Studio is a creative design agency specializing in branding, UI/UX design, website development, and digital storytelling. Based in India and serving clients worldwide, we help startups,
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Featured
What are Featured Providers?
$1,000+$50 - $99 / hr2 - 9Denver, COServices provided
See all 24 projectsMH Digital is a specialized email marketing agency known for its expertise in Email Campaigns, Email Automation, and Email Engagement Strategies. With a 100% positive feedback rating, clients consistently praise their strategic insights, timely delivery, and ability to integrate seamlessly into team operations. Many reviews highlight MH Digital's proficiency in improving email performance metrics, such as revenue growth and customer engagement.
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
See all 62 projectsA-SALES AB is a company specializing in outbound lead generation and sales outreach through Email Marketing services. With a 90% positive feedback rate, clients consistently appreciate their expertise in creating precise, customized Email Campaigns, and their organized project management. However, one review highlighted significant dissatisfaction, citing unprofessionalism and ineffective communication. Despite this, A-SALES AB is generally recognized for effectively boosting client engagement and pipeline growth.
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$1,000+$25 - $49 / hr10 - 49Nakuru, Kenya
Services provided
See all 1 projectsWe specialize in web and app development, graphics design, cloud computing, digital marketing, and more. With our expertise in database management, IoT, and IT consulting, we empower businesses to
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$10,000+$100 - $149 / hr10 - 49
Services provided
See all 1 projectsAs a leading Digital Marketing Agency, we specialise in transforming visions into tangible success stories. Our team is dedicated to crafting compelling digital journeys that inspire results and
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UndisclosedUndisclosed10 - 49
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See all 1 projectsAt The Blitz Agency, we help businesses—whether enterprises, corporations, or startups—generate high-quality leads, grow revenue, and expand into global markets. Our expertise lies in crafting
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$1,000+$25 - $49 / hr10 - 49
Services provided
See all 1 projectsAt Webaurix, our mission is to empower businesses with cutting-edge digital solutions that drive growth, spark innovation, and deliver measurable results. We are committed to crafting websites,
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$5,000+$50 - $99 / hr10 - 49Miami, FL
Services provided
See all 1 projectsRepuxe is a results-driven digital solutions company that helps businesses build visibility, credibility, and sustainable growth online. We specialize in creating strong digital foundations through
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$5,000+Undisclosed10 - 49
Services provided
See all 2 projectsCodebuiltup Infotech Solution offers app development for iOS and custom software solutions for managing virtual events. Reviews highlight their accountability, timely project delivery, and effective project management. Clients have particularly praised their credibility, direct communication, and the successful execution of projects without significant issues.
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$1,000+$25 - $49 / hr10 - 49Chandigarh, India
Services provided
See all 1 projectsMjolnir Web offers comprehensive web design services, including website creation, maintenance, updates, search engine optimization, and content analysis. The overall feedback highlights their expertise, responsive communication, and effective project management, leading to significant improvements in online marketing ROI and customer satisfaction. Clients particularly commend the knowledge and professionalism of the team, emphasizing successful collaboration and impressive results.
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$1,000+< $25 / hr10 - 49Ahmedabad, India
Services provided
See all 1 projectsBit & Binary specializes in IT services and consulting, with a focus on website development and optimizing healthcare data analytics using technologies like Databricks, Apache Spark, and AWS S3. Reviews highlight their technical expertise, effective project management, and strong alignment with client values. Clients commend their professionalism, timely deliverables, and customer-centric approach, establishing them as a trusted partner in achieving cost-effective and efficient solutions.
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UndisclosedUndisclosed10 - 49
Services provided
See all 1 projectsMarketing Made Affordable specializes in website revamps and flyer design and printing. Across their reviews, clients highlight the company's cost-effective solutions, timely delivery, and exceptional expertise. Customers appreciate the communicative approach and alignment with client values, noting a strong cultural fit and impressive quality of work.
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$1,000+$50 - $99 / hr10 - 49Miami Beach, FL
Services provided
See all 1 projectsGold Palm Studio offers services including market analysis, SEO keyword search, and website updates. Overall feedback highlights their commitment to customer satisfaction, responsiveness, and proactive approach. Clients appreciate their alignment with company values and ability to stay at the forefront of industry trends, resulting in increased website conversions.
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UndisclosedUndisclosed10 - 49Najjera, Uganda
Services provided
See all 1 projectsDeepcode Innovations Limited provides computer repair, computer purchase, and software design services. Reviews highlight their high ratings, timely delivery, and excellent customer support, which were key factors in choosing them. Clients appreciate their effective project management and responsiveness, suggesting the company could benefit from expanding its geographic presence for broader accessibility.
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$1,000+Undisclosed10 - 49Vancouver, Canada
Services provided
See all 1 projectsProtege Marketing Collective Inc. offers services in social media management, SEO, and paid media strategies to enhance online presence and improve ROI. Feedback from reviews reveals a stark contrast: one client cited unprofessionalism and lack of communication, while another praised the company's expertise and significant improvements in organic traffic, paid media ROI, and client collaboration. Protege Marketing Collective Inc. demonstrates a mix of high-value service and areas for potential improvement in client onboarding.
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$1,000+$25 - $49 / hr10 - 49Delhi, India
Services provided
See all 1 projectsTickerTimes offers professional marketing services focused on product SEO for e-commerce platforms like Flipkart, Amazon, and Meesho. Clients appreciate TickerTimes for delivering impressive ROI, timely project management, and excellent customer support. The company is recognized for its professional team and effective solutions tailored to client needs.
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$10,000+$50 - $99 / hr10 - 49
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See all 1 projectsNature Brand Name specializes in rebranding services, including marketing material revamps and strategic communication plans, aimed at enhancing brand narratives and identities. Overall feedback praises their innovative and detail-oriented approach, positioning clients as industry leaders. While project management sees room for improvement, their commitment and creativity ensure a successful transformation.
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$1,000+$100 - $149 / hr10 - 49Tel Aviv-Yafo, Israel
Services provided
See all 1 projectsImpact Media Marketing Agency offers tailored social media strategies, multimedia content creation, and comprehensive media campaign management to enhance brand visibility and engagement. Their reviews highlight improved social media engagement and conversion rates, with clients praising their professionalism, efficiency, and effective communication. Overall, the feedback is positive, emphasizing their ability to meet project goals successfully.
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UndisclosedUndisclosed10 - 49
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See all 1 projects🚀 Rank Up: Your Partner in Growth At Rank Up, we’re not just about digital marketing — we’re about helping your business grow. 🌱 Our mission is simple: to make your brand shine online
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UndisclosedUndisclosed10 - 49Sacramento, CA
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See all 1 projectsThe Hello Digital is fully responsive and adaptable. Create your ideal online presence with our expert website and graphic design services to elevate your brand and captivate your audience.
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Undisclosed$25 - $49 / hr10 - 49
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MODEOFCODE is a Digital Strategy company. They were established in 2011, and their services include Digital Strategy and E-Commerce Development.
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UndisclosedUndisclosed10 - 49Pudsey, West Yorks, England
Services provided
Founded in 2007, Punch Hospitality is a branding agency. The agency provides Branding and Public Relations.
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$5,000+< $25 / hr10 - 49Ahmedabad, India
Services provided
Web design agency Xcellentweb was launched in 2012. The agency offers Web Design and Web Development, and is small.
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$1,000+< $25 / hr10 - 49Indore, India
Services provided
Deadlinepost Media Private Limited is an Advertising company. Established in 2013, the company is located in Indore, India. Their team provides Advertising and Digital Strategy.
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$10,000+$150 - $199 / hr10 - 49Berlin, Germany
Services provided
Crispy Content, a small Content Marketing company, is located in Berlin, Germany. Their services include Content Marketing and Digital Strategy.
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$1,000+$50 - $99 / hr10 - 49Acton, MA
Services provided
RF Studio is a SEO company. Located in Acton, Massachusetts and Islamabad, Pakistan, the company was established in 2011. Their team provides Search Engine Optimization and Pay Per Click.
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$1,000+$50 - $99 / hr10 - 49Rahwali, Pakistan
Services provided
Pro web solutions is a SEO company established in 2020. Their services include Search Engine Optimization and Digital Strategy.
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UndisclosedUndisclosed10 - 49Bratislava, Slovakia
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UpXels is a small Bratislava, Slovakia-based Advertising company. Their services include Advertising and Branding.
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$1,000+$100 - $149 / hr10 - 49Schelle, Belgium
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Small Account-Based Marketing company Onlimited, is in Schelle, Belgium. The team provides Account-Based Marketing and Advertising.
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$1,000+$25 - $49 / hr10 - 49Dhaka, Bangladesh
Services provided
In Dhaka, Bangladesh, Ngage 360 is a media planning & buying agency. The team specializes in Media Planning & Buying and Digital Strategy.
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UndisclosedUndisclosed10 - 49Oadby, England
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Branding firm 360 Digital Marketing LTD offers Branding and Direct Marketing. They are located in Oadby, England.
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$1,000+$25 - $49 / hr10 - 49Accra, Ghana
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Command-Space is an Accra, Ghana-based Digital Strategy company. The team specializes in Digital Strategy and Social Media Marketing.
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$5,000+$100 - $149 / hr10 - 49London, England
Services provided
Digitvibez digital marketing agency is a small SEO agency headquartered in London, England. The team focuses on Search Engine Optimization and Pay Per Click.
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$1,000+$50 - $99 / hr10 - 49Oujda, Morocco
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Swipinv is an Oujda, Morocco-based Commercial Financing company. Their services include Commercial Financing and Social Media Marketing.
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$1,000+< $25 / hr10 - 49Great London, England
Services provided
Advertising company GN Official was launched in 2018. The team specializes in Advertising and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Birmingham, England
Services provided
Zelevate Ltd is a branding agency. Their small team is headquartered in Birmingham, England and Lahore, Pakistan. Their services include Branding and Pay Per Click.
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$1,000+$50 - $99 / hr10 - 49Morristown, NJ
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Tecnozi Software, a SEO services firm, is in Morristown, New Jersey. They offer Search Engine Optimization and Web Design and were launched in 2015.
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$1,000+$200 - $300 / hr10 - 49Noida, India
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YCWP INDIA is a Noida, India-based social media marketing firm. They focus on Social Media Marketing and Email Marketing.
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$1,000+$100 - $149 / hr10 - 49Melbourne, Australia
Services provided
Established in 2018, LION Digital is a small Conversion Optimization company. Their team specializes in Conversion Optimization and Search Engine Optimization.
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Undisclosed< $25 / hr10 - 49Islamabad, Pakistan
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Brander's Jack is a branding company in Islamabad, Pakistan. The team focuses on Branding and Advertising.
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$10,000+$100 - $149 / hr10 - 49Bayan Lepas, Malaysia
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Small branding company NC Marketing & Advertising, is in Bayan Lepas, Malaysia. Their services include Branding and Public Relations.
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$1,000+< $25 / hr10 - 49Coimbatore, India
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Digital Strategy company Metamash is headquartered in Coimbatore, India. Their services include Digital Strategy and Social Media Marketing.
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$10,000+$50 - $99 / hr10 - 49Gwalior, India
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Digital hawks 24 , a social media marketing agency, is in Gwalior, India. Established in 2021, the team specializes in Social Media Marketing and Pay Per Click.
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$1,000+< $25 / hr10 - 49San Francisco, CA
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Content Strategies Pro is a Content Marketing company. They are in San Francisco, California, and their services include Content Marketing and Digital Strategy.
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$1,000+< $25 / hr10 - 49Kuala Lumpur, Malaysia
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Branding firm Anymeta is in Kuala Lumpur, Malaysia. Their services include Branding and Media Planning & Buying.
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$25,000+$25 - $49 / hr10 - 49Victoria Park, Australia
Services provided
Established in 2015, GetmaxConsulting Company in Australia is a social media marketing company. The firm provides Social Media Marketing and Digital Strategy, and is small.
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$1,000+$50 - $99 / hr10 - 49Jaipur, India
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In Jaipur, India, 13 Pies is a small Advertising company. Their services include Advertising and Branding.
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$1,000+$25 - $49 / hr10 - 49Jaipur, India
Services provided
Feed Fixx is a branding company. They specialize in Branding and Marketing Strategy and were founded in 2020.
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$1,000+< $25 / hr10 - 49Bengaluru, India
Services provided
Techrendz is an Advertising company. They are located in Bengaluru, India. Their team provides Advertising and Branding.
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$1,000+Undisclosed10 - 49Beograd, Serbia
Services provided
Founded in 2012, New Design Allianz is a small Advertising company. Their team provides Advertising and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49
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Looming is an Advertising company. Their small team is located in Amman, Jordan and provides Advertising and Market Research. The agency was founded in 2018.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Email Marketing Agencies
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$1,000+$100 - $149 / hr50 - 249Grapevine, TX
Ability to deliver
38.6/40.018.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% Email Marketing10% Other -
$10,000+$100 - $149 / hr50 - 249Singapore, Singapore
Ability to deliver
37.9/40.020/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
60% Email Marketing40% Other -
$1,000+$100 - $149 / hr10 - 49Oakland, CA
Ability to deliver
37.9/40.018.8/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
100% Email Marketing -
$1,000+$100 - $149 / hr50 - 249Staten Island, NY
Ability to deliver
37.9/40.018.6/20 Reviews9.7/10 Clients & Experience9.6/10 Market PresenceService focus
60% Email Marketing40% Other -
$1,000+$50 - $99 / hr10 - 49Newport, RI
Ability to deliver
36.3/40.016.4/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
100% Email Marketing -
$5,000+$100 - $149 / hr10 - 49L'viv, Ukraine
Ability to deliver
35.3/40.016.8/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
80% Email Marketing20% Other -
$1,000+$50 - $99 / hr2 - 9Denver, CO
Ability to deliver
34.2/40.016.8/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
90% Email Marketing10% Other -
$1,000+$100 - $149 / hr10 - 49Brooklyn, NY
Ability to deliver
33.7/40.017.2/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
80% Email Marketing20% Other -
$1,000+$25 - $49 / hr10 - 49Gurugram, India
Ability to deliver
33.7/40.018/20 Reviews8.8/10 Clients & Experience6.9/10 Market PresenceService focus
85% Email Marketing15% Other -
$10,000+Undisclosed2 - 9San Francisco, CA
Ability to deliver
33.4/40.015.6/20 Reviews9.2/10 Clients & Experience8.6/10 Market PresenceService focus
100% Email Marketing -
$5,000+$100 - $149 / hr2 - 9Saint-Jean-sur-Richelieu, Canada
Ability to deliver
33.4/40.016.2/20 Reviews10/10 Clients & Experience7.2/10 Market PresenceService focus
75% Email Marketing25% Other -
$1,000+$100 - $149 / hr10 - 49Seattle, WA
Ability to deliver
33.3/40.015.6/20 Reviews9.2/10 Clients & Experience8.5/10 Market PresenceService focus
90% Email Marketing10% Other -
$5,000+Undisclosed10 - 49Hallandale Beach, FL
Ability to deliver
33.3/40.018.4/20 Reviews8.8/10 Clients & Experience6.1/10 Market PresenceService focus
80% Email Marketing20% Other -
$1,000+$50 - $99 / hr250 - 999Ahmedabad, India
Ability to deliver
38.5/40.020/20 Reviews8.8/10 Clients & Experience9.6/10 Market PresenceService focus
20% Email Marketing80% Other -
$1,000+< $25 / hr10 - 49London, England
Ability to deliver
36.9/40.017.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
40% Email Marketing60% Other -
$1,000+$150 - $199 / hr2 - 9Windham, NH
Ability to deliver
32.1/40.017/20 Reviews7.9/10 Clients & Experience7.3/10 Market PresenceService focus
70% Email Marketing30% Other -
$5,000+$100 - $149 / hr10 - 49New York, NY
Ability to deliver
32/40.016.2/20 Reviews9.7/10 Clients & Experience6.1/10 Market PresenceService focus
80% Email Marketing20% Other -
$5,000+$150 - $199 / hr10 - 49Randwick, Australia
Ability to deliver
32/40.016.4/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
100% Email Marketing -
$1,000+< $25 / hr2 - 9London, England
Ability to deliver
31.5/40.016.2/20 Reviews9.2/10 Clients & Experience6/10 Market PresenceService focus
90% Email Marketing10% Other -
$1,000+$50 - $99 / hr2 - 9Lostwithiel, England
Ability to deliver
31.4/40.017/20 Reviews9.5/10 Clients & Experience4.9/10 Market PresenceService focus
80% Email Marketing20% Other -
$1,000+$50 - $99 / hr10 - 49Brașov, Romania
Ability to deliver
35.7/40.018.8/20 Reviews9.4/10 Clients & Experience7.5/10 Market PresenceService focus
40% Email Marketing60% Other -
$5,000+$100 - $149 / hr50 - 249Philadelphia, PA
Ability to deliver
36.1/40.016.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
30% Email Marketing70% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Email Marketing90% Other -
$5,000+$100 - $149 / hr10 - 49Irvine, CA
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% Email Marketing70% Other -
$10,000+$100 - $149 / hr250 - 999San Diego, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% Email Marketing90% Other -
$1,000+$50 - $99 / hr10 - 49McLean, VA
Ability to deliver
32.8/40.016.4/20 Reviews9.2/10 Clients & Experience7.2/10 Market PresenceService focus
50% Email Marketing50% Other -
$5,000+$150 - $199 / hr10 - 49Colbert, WA
Ability to deliver
38.4/40.020/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
25% Email Marketing75% Other -
$5,000+Undisclosed50 - 249Jackson, WY
Ability to deliver
30.6/40.017.6/20 Reviews5.8/10 Clients & Experience7.2/10 Market PresenceService focus
70% Email Marketing30% Other -
Undisclosed$50 - $99 / hr50 - 249Wrocław, Poland
Ability to deliver
30.5/40.015.6/20 Reviews7.9/10 Clients & Experience7/10 Market PresenceService focus
60% Email Marketing40% Other -
$5,000+$100 - $149 / hr2 - 9Tampa, FL
Ability to deliver
30.5/40.016.8/20 Reviews8.1/10 Clients & Experience5.5/10 Market PresenceService focus
80% Email Marketing20% Other
Email Marketing Agency FAQs
Looking for an email marketing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an email marketing agency, from pricing and services to results and red flags.
Clutch showcases firms that create automated campaigns, nurture leads, and improve conversions through email twice a year based on a proprietary methodology. The top email marketing agencies for Fall 2025 include:
An email marketing company plans, builds, and optimizes campaigns that move prospects through your sales funnel. Their typical responsibilities include audience segmentation, template design, copywriting, automation flow setup, deliverability monitoring, and performance reporting. Instead of juggling creative, technical, and analytical tasks internally, you can outsource to a specialist team that already knows best practices for inbox placement and conversion.
Agencies track metrics like revenue per email, conversion rate, subscriber lifetime value, and list churn. Advanced teams tie email performance back to multi-touch attribution models or customer data platforms so you can see how campaigns influence overall pipeline and retention.
Email marketing agencies are dedicated to helping clients reach their target audience cost-efficiently. If you’re planning to team up with a provider soon, here are some services you can expect:
- Strategy workshops and list growth planning
- ESP migration or platform setup (e.g., Klaviyo, HubSpot, Braze)
- Creative services (e.g., mobile-responsive templates, GIFs, dynamic content)
- Automated sequences (i.e., welcome, cart-abandon, re-engagement, post-purchase)
- A/B testing, personalization, and data analytics
- Deliverability audits and inbox placement fixes
Some firms also bundle paid social retargeting or SMS for a cohesive lifecycle approach. When evaluating prospective service providers, make sure to verify and assess the quality of the work they offer — regardless if you need comprehensive work or focused services.
Clutch data shows monthly retainers range from $2,500 to as high as $15,000 depending on several key factors such as list size, send volume, and service depth. Moreover, hourly rates generally fall between $75 – $150. Ultimately, it depends on what you are looking for – a small business needing two automated flows might spend $5,000 for setup, while an enterprise with millions of contacts could invest $20,000 per month for full lifecycle management and creative testing.
Finding the right email marketing provider is crucial to your investment’s success. To make sure you don’t feel overwhelmed once you look for potential providers, the first step you should do is clarify your goals (e.g., higher open rates, revenue per send, automation build-out). After that, you can proceed with the following:
- Shortlist agencies with proven results in your industry.
- Review Clutch feedback for communication style, project management, and ROI.
- Request case studies and ask about specific KPIs they improved.
- Evaluate cultural fit, reporting cadence, and tech stack expertise.
- Compare pricing models—flat retainer, percent of revenue, or project-based—and ensure deliverables are clear in the contract.
While there’s no flawless service provider, it’s crucial to match with the ideal team to avoid mishaps or costly headaches. Be cautious if a provider has any of the following warning signs:
- Guarantees specific open or revenue numbers (inbox algorithms shift)
- Uses purchased lists or suggests scraping emails
- Lacks transparency on creative ownership or ESP access
- Provides sparse reporting or avoids explaining metrics
- Overlooks compliance requirements like CAN-SPAM or GDPR
- Which industries do you specialize in, and can I see related case studies?
- What ESPs and automation tools are you certified in?
- How do you segment audiences and personalize content?
- What’s your process for improving deliverability?
- How frequently will we review performance metrics together?
- Who owns the creative assets and account data if we part ways?
A freelancer is ideal for one-off template designs or copy tweaks on a tight budget. An agency offers multidisciplinary teams—strategists, designers, developers, and analysts—able to manage end-to-end programs, integrate with CRMs, and scale testing. If your goal is sustainable revenue growth and complex automation, an agency’s broader expertise and bandwidth generally deliver higher long-term ROI.