Top User Research Companies
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$1,000+$50 - $99 / hr2 - 9
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Maya Grafix, a web design company, was established in 2016. The team offers Web Design and UX/UI Design.
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$5,000+$50 - $99 / hr2 - 9Kuala Lumpur, Malaysia
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Trinovik Labs, a branding company, is headquartered in Kuala Lumpur, Malaysia. Established in 2015, the team focuses on Branding and UX/UI Design.
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UndisclosedUndisclosed2 - 9
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Teamjaketech is a web design agency established in 2017. The small team provides Web Design and Branding.
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$1,000+$25 - $49 / hr2 - 9
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Folkastudio, an UX design company, was launched in 2025. They offers UX/UI Design and IT managed services.
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UndisclosedUndisclosed2 - 9
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GisterPages is a small SEO company established in 2009. Their services include Search Engine Optimization and UX/UI Design.
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$5,000+$100 - $149 / hr2 - 9
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Traqpad is a small branding company. They focus on Branding and Social Media Marketing and were established in 2022.
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$1,000+$50 - $99 / hr2 - 9
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In Ocala, Florida, Capricorn Engineering is a small UX design agency. Their services include UX/UI Design and Product Design.
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$1,000+< $25 / hr2 - 9
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Tackle-D Private Limited is a Kushalnagar, India-based SEO company. They specialize in Search Engine Optimization and UX/UI Design and were launched in 2020.
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Undisclosed$25 - $49 / hr2 - 9
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Flo Media, a web design agency, specialize in Web Design and UX/UI Design. They were established in 2024.
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$1,000+$25 - $49 / hr2 - 9
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Linkeia - SEO Ecuador is a SEO services firm. Their team is located in Guayaquil, Ecuador and provides Search Engine Optimization and Web Design.
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$1,000+$25 - $49 / hr2 - 9Islamabad, Pakistan
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Growtix Solutions is a social media marketing agency based in Islamabad, Pakistan. Their services include Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr2 - 9
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Avostack is a small Conversion Optimization company. They focus on Conversion Optimization and BI & big data consulting & SI and were founded in 2025.
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UndisclosedUndisclosed2 - 9
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Ara Solutions, a website development company, is based in Peterborough, England. They focus on Web Development and Search Engine Optimization and were founded in 2023.
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$5,000+$25 - $49 / hr2 - 9
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Launched in 2022, e—b agency is a branding agency. The firm focuses on Branding and Web Design, and is small.
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$5,000+$50 - $99 / hr2 - 9
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Web design company LUXIS Design was launched in 2017. The company specializes in Web Design and UX/UI Design, and is small.
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Undisclosed< $25 / hr50 - 249Malolos, Philippines
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Xentra Solutions LLC, a web design company, specializes in Web Design and Mobile App Development. The agency is based in Malolos, Philippines and Las Vegas, Nevada.
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$1,000+$50 - $99 / hr10 - 49Tegucigalpa, Honduras
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Small UX company KIDAN, is located in Tegucigalpa, Honduras. Their services include UX/UI Design and Architectural Design.
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$10,000+$150 - $199 / hr10 - 49Brighton and Hove, England
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WeDoAllTech, an user experience design company, is in Brighton and Hove, England. They specialize in UX/UI Design and Custom Software Development and were founded in 2023.
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$5,000+$50 - $99 / hr2 - 9
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Owls Marketing Agency is an Advertising company established in 2021. The firm offers Advertising and Branding, and is small.
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$1,000+$25 - $49 / hr2 - 9Abeokuta, Nigeria
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Rental Web Designer is a web design company. They focus on Web Design and UX/UI Design and were launched in 2022.
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$1,000+$25 - $49 / hr50 - 249
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See all 3 projectsRazen Creations LLC is based in Houston, TX. We help businesses grow by creating custom websites and mobile apps. Our goal is to help companies build a strong online presence and reach more
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$1,000+< $25 / hr1,000 - 9,999Jaipur, India
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See all 31 projectsCoherent Lab LLP is a UX/UI design and development company known for delivering high-quality, user-centered digital interface design solutions. Reviews highlight their strong project management and communication skills, with 100% noting timely delivery and responsiveness. Clients appreciate their flexibility and ability to maintain quality, though some suggest more proactive design input. Their work in web and mobile applications is often praised for enhancing user experience.
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$25,000+$100 - $149 / hr50 - 249Beverly Hills, CA
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See all 26 projectsSwenson He - Out of Business was a UX/UI design and development company known for its expertise in user-centered design and digital interface design. Across reviews, 100% of clients praised their problem-solving capabilities and professionalism, often highlighting their effective communication and commitment to project timelines. Many reviewers noted the team's responsiveness and ability to adapt to evolving requirements.
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$5,000+$25 - $49 / hr1,000 - 9,999Emeryville, CA
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See all 25 projectsSeasia Infotech is a company specializing in UX/UI design and custom software development. They have consistently received positive feedback, with clients praising their transparent project management and ability to meet deadlines. Approximately 90% of reviewers highlight their collaborative spirit and technical expertise in user-centered design projects.
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$25,000+$50 - $99 / hr1,000 - 9,999Austin, TX
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See all 8 projectsMAVA Partners is a software development company that specializes in creating custom solutions for diverse industries, including nonprofit organizations, consulting firms, media, and insurance. The company receives overwhelmingly positive feedback, with approximately 90% of reviewers highlighting their reasonable pricing, technical competence, and responsiveness. Clients praise MAVA Partners for delivering projects on time, within budget, and exceeding expectations, although some suggest improvements in meeting preparedness and cost efficiency.
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$5,000+Undisclosed50 - 249Dallas, TX
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See all 1 projectsFHG offers website redesign services with a focus on complex functionalities such as payments and geolocation. The reviews highlight FHG's transparency, effective communication, and expertise in UI/UX design. Clients commend their project management and ability to deliver high-quality work, even in challenging circumstances such as the COVID-19 outbreak.
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$5,000+$100 - $149 / hrFreelancer
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See all 1 projectsDewNorth Creative specializes in developing comprehensive creative brand plans, delivering value through detailed briefs that identify business opportunities and solutions. Their clients commend their punctuality, responsiveness, and ability to transform concepts into strategic visions, highlighting their effective customer service and insightful business advice. DewNorth Creative's alignment with client needs and budget considerations is also noted positively.
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$5,000+$50 - $99 / hr50 - 249New York, NY
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Thelab is a branding company. They were founded in 2002 and provide Branding and Advertising.
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$5,000+$100 - $149 / hrFreelancer
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Penciltag Designs is an user experience agency and web design agency. They are in New Orleans, Louisiana and have small team. Their services include UX/UI Design and Web Design.
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UndisclosedUndisclosed50 - 249Sarasota, FL
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Miles Partnership is an UX design agency launched in 1954. Their services include UX/UI Design and Email Marketing.
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UndisclosedUndisclosed50 - 249Santiago, Chile
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Option is an UX company located in Santiago, Chile. Their services include UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosedFreelancer
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Roach Design Co. Is an UX design agency. They specialize in UX/UI Design and Custom Software Development and were founded in 2008. The company is headquartered in Amarillo, Texas.
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$10,000+$200 - $300 / hrFreelancerNewtown, Australia
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Mitelman Webb is an user experience design agency and Product Design company. They were launched in 2010 and offer UX/UI Design and Product Design.
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UndisclosedUndisclosed50 - 249Glendale, CA
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Mobileforming is a mobile app development company. In Glendale, California, the company was established in 2013. Their team provides Mobile App Development and UX/UI Design.
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UndisclosedUndisclosed50 - 249Warszawa, Poland
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Pathfinder 23 is a Warszawa, Poland-based branding company. Established in 2017, the team specializes in Branding and Market Research.
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UndisclosedUndisclosed50 - 249London, England
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SIS International Research is a Business Consulting company. The Frankfurt am Main, Germany-based company was established in 1984. Their team provides Business Consulting and Market Research.
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$10,000+$50 - $99 / hr50 - 249Mississauga, Canada
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OrbioSoft Technologies is a social media marketing company launched in 2016. Their services include Social Media Marketing and Advertising.
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$1,000+$50 - $99 / hr50 - 249Fitzroy, Australia
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AppNative is a midsize app development company. They specialize in Mobile App Development and UX/UI Design and were established in 2019.
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$1,000+$50 - $99 / hr50 - 249Fort Walton Beach, FL
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Founded in 2017, The Logo Design Corp is a branding firm. The team specializes in Branding and Web Design.
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UndisclosedUndisclosed50 - 249Chester, England
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Searchability is an user experience company. The Chester, England-based agency was launched in 2012. Their services include UX/UI Design and BI & big data consulting & SI.
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$1,000+$25 - $49 / hr50 - 249St. Petersburg, FL
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Web Building Corp is a social media marketing company. Established in 2018, the company is in St. Petersburg, Florida. Their services include Social Media Marketing and Search Engine Optimization.
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Undisclosed$25 - $49 / hrFreelancer
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UX company Black Unicorn Graphics was established in 2015. The firm offers UX/UI Design and Web Design.
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$10,000+$50 - $99 / hr50 - 249Rishon LeTsiyon, Israel
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WolfCode, a midsize UX agency, is located in Rishon LeTsiyon, Israel. Their services include UX/UI Design and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249Lehi, UT
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SolutionStream is an user experience design company established in 1996. The midsize team offers UX/UI Design and ERP consulting and SI.
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$1,000+< $25 / hr50 - 249
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Gyrate Digital is an Other Design company. They are headquartered in Stretford, England and have midsize team of experts. Their services include Other Design and Branding.
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UndisclosedUndisclosed50 - 249Stockholm, Sweden
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Branding company NoA Ignite Sweden was established in 2007. The company specializes in Branding and UX/UI Design, and is midsize.
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UndisclosedUndisclosedFreelancerHouston, TX
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Unitytop LLC is an UX agency established in 2020. The agency specializes in UX/UI Design and Search Engine Optimization.
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UndisclosedUndisclosed1,000 - 9,999London, England
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Genisys Group is an user experience company. Based in London, England and Bengaluru, India, the company offers UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Westminster, London, England
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Established in 2022, Canvas Reply is an user experience company. The midsize team specializes in UX/UI Design and Graphic Design.
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UndisclosedUndisclosed50 - 249
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Tech Trend IT Consulting is an user experience company. Based in Cumming, Georgia, the agency was launched in 2010. Their services include UX/UI Design and IT strategy consulting.
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List of the Top 15 User Research Firms
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$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.4/40.019.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$1,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.2/40.019.2/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
37.8/40.018/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.1/40.018.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
36.2/40.018.4/20 Reviews9.2/10 Clients & Experience8.5/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$10,000+< $25 / hr250 - 999Hanoi, Vietnam
Ability to deliver
39.1/40.019.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
15% UX/UI Design30% User Research85% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$5,000+$50 - $99 / hr10 - 49Austin, TX
Ability to deliver
34.7/40.018.6/20 Reviews10/10 Clients & Experience6.1/10 Market PresenceService focus
80% UX/UI Design60% User Research20% Other -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38/40.019.6/20 Reviews9.6/10 Clients & Experience8.8/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research
Latest User Research Articles
See all articles
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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.