Top User Research Companies
-
UndisclosedUndisclosedFreelancer
Services provided
Focus Areas
The Lonely Pixel, a web design agency, was founded in 2020. The team offers Web Design and UX/UI Design.
Read more -
$1,000+< $25 / hr2 - 9New Delhi, India
Services provided
Focus Areas
KWIKPIXELS PRIVATE LIMITED, a web design agency, is in New Delhi, India. They provide Web Design and Web Development.
Read more -
$10,000+$100 - $149 / hr2 - 9Salt Lake City, UT
Services provided
Focus Areas
Located in Salt Lake City, Utah, Bootpack Digital, LLC is a custom software development firm. They provide Custom Software Development and Web Development.
Read more -
$10,000+$150 - $199 / hr2 - 9Surat, India
Services provided
Focus Areas
See all 1 projectsTrivia Info IT specializes in website development, delivering cost-effective and high-performing websites. Feedback consistently highlights their timely delivery and effective project management. Clients appreciate their adherence to deadlines and overall results, indicating a reliable and professional service.
-
$25,000+$100 - $149 / hr2 - 9New York, NY
Services provided
Focus Areas
Digimix is a New York, New York-based branding company. Launched in 2009, the team provides Branding and Digital Strategy.
Read more -
$50,000+$300+ / hr2 - 9Antibes, France
Services provided
Focus Areas
Sticky Pixel is an UX agency. They are in Shoreditch, England and Antibes, France and have small team of experts. Their services include UX/UI Design and Mobile App Development.
Read more -
$1,000+$50 - $99 / hr2 - 9Maudsland, Australia
Services provided
Focus Areas
Launched in 2016, ZipSites is a web design agency. The company focuses on Web Design and Digital Strategy, and is small.
Read more -
$5,000+< $25 / hr2 - 9Gómez Palacio, Mexico
Services provided
Focus Areas
Launched in 2004, EstrategiasWeb is a Digital Strategy company. Their team focuses on Digital Strategy and Email Marketing.
Read more -
$1,000+$25 - $49 / hr2 - 9New Delhi, India
Services provided
Focus Areas
IFA SOFTECH is an UX company. They offer UX/UI Design and E-Commerce Development and were established in 2017.
Read more -
$5,000+$100 - $149 / hr2 - 9Chatham, England
Services provided
Focus Areas
Brave Little Tank is a web development firm based in Chatham, England. Their services include Web Development and Web Design.
Read more -
UndisclosedUndisclosed2 - 9Brooklyn, NY
Services provided
Focus Areas
Launched in 2017, Posture Media is a branding company. The agency offers Branding and Marketing Strategy.
Read more -
$1,000+< $25 / hr2 - 9Chennai, India
Services provided
Focus Areas
Minitzon Technologies (P) Ltd is a cloud consulting & SI company. The team specializes in cloud consulting & SI and Web Development and is headquartered in Chennai, India.
Read more -
UndisclosedUndisclosed2 - 9Chapel Hill, NC
Services provided
Focus Areas
CH Web Agency is a web design agency. Launched in 2019, the team offers Web Design and Web Development. The company is based in Chapel Hill, North Carolina.
Read more -
$25,000+$100 - $149 / hr2 - 9Bordon, England
Services provided
Focus Areas
Pivale is a Business Consulting company. The Bordon, England-based agency was founded in 2008. Their team specializes in Business Consulting and Web Design.
Read more -
$1,000+$50 - $99 / hr2 - 9Lelystad, Netherlands
Services provided
Focus Areas
MMC IT Solutions is a web design company. The Lelystad, Netherlands-based company was established in 2019. Their services include Web Design and UX/UI Design.
Read more -
$1,000+< $25 / hrFreelancer
Services provided
Focus Areas
Located in Kochi, India, atly.design is an user experience design company. They offer UX/UI Design and Branding.
Read more -
$1,000+$25 - $49 / hr2 - 9
Services provided
Focus Areas
Vestige., a Market Research company, is headquartered in Yogyakarta, Indonesia. They specialize in Market Research and Web Design.
Read more -
$1,000+$25 - $49 / hrFreelancerNairobi, Kenya
Services provided
Focus Areas
Small web design company Rick Consult, is in Nairobi, Kenya. The team focuses on Web Design and UX/UI Design.
Read more -
$5,000+$100 - $149 / hr10 - 49Memphis, TN
Services provided
Focus Areas
Advertising company Oden: B2B Marketing Agency was launched in 1971. The team provides Advertising and UX/UI Design and is in Memphis, Tennessee.
Read more -
$1,000+$200 - $300 / hr10 - 49Traverse City, MI
Services provided
Focus Areas
Small web design agency Web Canopy Studio, is in Traverse City, Michigan. Their services include Web Design and Web Development.
Read more -
$5,000+$100 - $149 / hr10 - 49Nicosia, Cyprus
Services provided
Focus Areas
Action Digital is a web development firm based in Nicosia, Cyprus and Dubai, United Arab Emirates. Founded in 2015, the team focuses on Web Development and UX/UI Design.
Read more -
$25,000+Undisclosed50 - 249Kyiv, Ukraine
Services provided
Focus Areas
Kitsoft is a website development company. The agency is based in Kyiv, Ukraine. Their services include Web Development and UX/UI Design.
Read more -
$5,000+$50 - $99 / hr2 - 9
Services provided
Focus Areas
See all 1 projectsNo name is a web development company that initially impressed clients with their design capabilities but failed to deliver on promised projects. While they started off by building trust, a significant 100% of reviewers expressed disappointment due to unfinished work and lack of communication. This indicates a need for reliability and transparency improvements.
-
Undisclosed$100 - $149 / hr10 - 49Dhaka, Bangladesh
Services provided
Focus Areas
Vibely Digital is a social media marketing firm. The team offers Social Media Marketing and Search Engine Optimization, and the agency is headquartered in Dhaka, Bangladesh.
Read more -
$5,000+$25 - $49 / hr50 - 249
Services provided
Focus Areas
CanhCam Agency is a web design agency. The midsize Braybrook, Australia-based team provides Web Design and Search Engine Optimization. The company was established in 2005.
Read more -
$1,000+$25 - $49 / hrFreelancerSingapore, Singapore
Services provided
Focus Areas
Established in 2014, Jess Chen is a small Singapore, Singapore-based web design agency. Their services include Web Design and UX/UI Design.
Read more -
$1,000+$50 - $99 / hrFreelancerTel Aviv-Yafo, Israel
Services provided
Focus Areas
Ben Kalsky // Digital Designer, an user experience agency, specialize in UX/UI Design and Graphic Design. They were established in 2017.
Read more -
$1,000+$50 - $99 / hrFreelancerJaraguá do Sul, Brazil
Services provided
Focus Areas
Established in 2014, 488 Design Studio is an UX design agency. The team offers UX/UI Design and Branding.
Read more -
$5,000+$100 - $149 / hrFreelancer
Services provided
Focus Areas
Jamstack.Consulting is a custom software development firm founded in 2019. The agency specializes in Custom Software Development and IT strategy consulting.
Read more -
$1,000+$25 - $49 / hrFreelancer
Services provided
Focus Areas
Imzul Design Agency is a Kuala Lumpur, Malaysia-based UX design agency. Their services include UX/UI Design and Branding.
Read more -
$5,000+$50 - $99 / hr2 - 9Tallinn, Estonia
Services provided
Focus Areas
Arckipel is a small Tallinn, Estonia-based custom software development firm. Their services include Custom Software Development and Mobile App Development.
Read more -
UndisclosedUndisclosed10 - 49Jerusalem, Israel
Services provided
Focus Areas
ProFile | UX.UI.WEB, an UX agency, was established in 1990. The firm offers UX/UI Design and Web Design.
Read more -
UndisclosedUndisclosed10 - 49Kyiv, Ukraine
Services provided
Focus Areas
Landing.ua is an UX design agency. Their team is headquartered in Kyiv, Ukraine and offers UX/UI Design and Web Design.
Read more -
UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
Focus Areas
Interkont is an UX agency and IT managed services company. They are in Bogotá, Colombia and have small team. Their services include UX/UI Design and IT managed services.
Read more -
$1,000+$25 - $49 / hr10 - 49Gurugram, India
Services provided
Focus Areas
Founded in 2022, AppGud is a small Gurugram, India-based branding company. Their services include Branding and Web Design.
Read more -
$250,000+$150 - $199 / hr10 - 49Kitchener, Canada
Services provided
Focus Areas
Strata Research is a custom software development company. Launched in 2019, the firm specializes in Custom Software Development and Web Development.
Read more -
$5,000+$25 - $49 / hr10 - 49Bengaluru, India
Services provided
Focus Areas
See all 31 projectsAufait UX is a UX/UI design company recognized for its expertise in creating user-centered and visually appealing digital interfaces. Across various projects, they have consistently received positive feedback for their professionalism, creativity, and attention to client needs, with over 90% of reviews highlighting their ability to deliver user-friendly, intuitive solutions. Clients commend Aufait UX for their seamless project management and effective communication, though a few suggest improvements in scaling their team for larger projects.
-
$1,000+$25 - $49 / hr10 - 49Gurugram, India
Services provided
Focus Areas
See all 8 projectsDesign Brewery is a UX/UI design company renowned for delivering high-quality user-centered designs, focusing on user experience and interface design. Approximately 80% of their reviews highlight their timely delivery and responsiveness to client needs. While some feedback mentions necessary iterations in UI design, clients consistently praise their project management skills and commitment to meeting deadlines, with over 90% expressing satisfaction with their collaboration experiences.
-
$10,000+$50 - $99 / hr10 - 49Dubai, United Arab Emirates
Services provided
Focus Areas
See all 1 projectsHalal Lab is a UX/UI design company that specializes in creating user-centered digital interfaces. Reviews highlight their ability to deliver high-quality designs that adhere to iOS guidelines and provide an excellent user experience. With 100% positive feedback, clients commend their responsiveness, project management, and value for cost.
-
UndisclosedUndisclosed10 - 49Gloucester, MA
Services provided
Focus Areas
Clear Point Consultants, an user experience company, was launched in 1989. The small team focuses on UX/UI Design and Business Consulting.
Read more -
UndisclosedUndisclosed10 - 49Danbury, CT
Services provided
Focus Areas
Located in Danbury, Connecticut, Equivision LLC is a small user experience agency. Their services include UX/UI Design and Social Media Marketing.
Read more -
UndisclosedUndisclosed10 - 49Hampton, VA
Services provided
Focus Areas
Parari is an Advertising company. Their team is in Hampton, Virginia. The firm provides Advertising and UX/UI Design.
Read more -
UndisclosedUndisclosed10 - 49Madrid, Spain
Services provided
Focus Areas
Tau Diseño is a graphic design agency. Established in 1980, the team offers Graphic Design and UX/UI Design.
Read more -
UndisclosedUndisclosed10 - 49Budapest, Hungary
Services provided
Focus Areas
Friendly is an UX agency founded in 2008. The firm provides UX/UI Design and Branding.
Read more -
UndisclosedUndisclosed10 - 49Ra'anana, Israel
Services provided
Focus Areas
TZUR - User Experience Design is an UX design agency. Headquartered in Ra'anana, Israel, the company was established in 2000. Their services include UX/UI Design.
Read more -
UndisclosedUndisclosed10 - 49Jersey City, NJ
Services provided
Focus Areas
Neutrino Advisory, an UX design company, is located in Jersey City, New Jersey and Mumbai, India. The team specializes in UX/UI Design and cloud consulting & SI.
Read more -
Undisclosed< $25 / hr2 - 9
Services provided
Focus Areas
Techyflare Digital Solutions is a web development company. Located in Akure, Nigeria and Mississauga, Canada, the firm was established in 2021. Their team provides Web Development and Branding.
Read more -
$1,000+< $25 / hr2 - 9
Services provided
Focus Areas
The One Branding is a social media marketing agency launched in 2021. The agency provides Social Media Marketing and Branding.
Read more -
$1,000+$25 - $49 / hr10 - 49Toronto, Canada
Services provided
Focus Areas
Custom software development company Essence Tech Labs is based in Toronto, Canada and Toronto, Canada. Founded in 2021, the team focuses on Custom Software Development and Web Development.
Read more -
$1,000+$25 - $49 / hrFreelancerRodriguez, Philippines
Services provided
Focus Areas
Web design company RevampUp Studio was established in 2020. The company specializes in Web Design and UX/UI Design.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 User Research Firms
-
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.4/40.019.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$1,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.2/40.019.2/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
37.8/40.018/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.1/40.018.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
36.2/40.018.4/20 Reviews9.2/10 Clients & Experience8.5/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$10,000+< $25 / hr250 - 999Hanoi, Vietnam
Ability to deliver
39.1/40.019.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
15% UX/UI Design30% User Research85% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$5,000+$50 - $99 / hr10 - 49Austin, TX
Ability to deliver
34.7/40.018.6/20 Reviews10/10 Clients & Experience6.1/10 Market PresenceService focus
80% UX/UI Design60% User Research20% Other -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38/40.019.6/20 Reviews9.6/10 Clients & Experience8.8/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research
Latest User Research Articles
See all articles
Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.