Top User Research Companies
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$5,000+$100 - $149 / hr2 - 9Toronto, Canada
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OHM. Labs is a branding agency. The team offers Branding and Search Engine Optimization and is in Toronto, Canada.
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$1,000+$25 - $49 / hr2 - 9Noida, India
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Sitehec Technologies is a mobile app development company. Established in 2023, the firm is headquartered in Noida, India. Their team offers Mobile App Development and Custom Software Development.
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$1,000+$25 - $49 / hr10 - 49
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See all 1 projectsCodeks specializes in designing, implementing, and deploying admin sites and landing pages, as well as creating project roadmaps. Reviews highlight their strong project management, timely delivery, and collaborative culture. Clients appreciated their responsiveness and alignment with company values, though there is room for improvement in meeting organization and task delegation.
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$10,000+$25 - $49 / hr10 - 49Kharkiv, Ukraine
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SenyourIT, a small SEO company, is located in Kharkiv, Ukraine. Their services include Search Engine Optimization and Web Design.
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$1,000+$50 - $99 / hr10 - 49
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Jay Software is a software development company. Located in Arad, Romania and Hamburg, Germany, the team specializes in Custom Software Development and Web Development.
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$10,000+$100 - $149 / hr10 - 49Baltimore, MD
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Founded in 2020, Onlife is a video production agency. The small team specializes in Video Production and AR/VR development.
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Undisclosed$100 - $149 / hr10 - 49Abuja, Nigeria
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Thirteen Eleven Technology & Design is a website development company founded in 2021. The agency offers Web Development and Branding, and is small.
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$10,000+$50 - $99 / hr10 - 49Prague, Czech Republic
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Website development company trueslav.dev was established in 2021. The small team focuses on Web Development and UX/UI Design.
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$1,000+$25 - $49 / hr10 - 49
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Artistic Logo is a web design agency. They were launched in 2015, and their services include Web Design and Product Design.
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$1,000+$100 - $149 / hr10 - 49Toronto, Canada
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GearUp Digitals is a SEO company. They are located in Toronto, Canada and have small team. They specialize in Search Engine Optimization and Pay Per Click.
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$10,000+$25 - $49 / hr10 - 49Sao Paulo, Brazil
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Stage Consulting is a small Sao Paulo, Brazil-based software development firm. Their services include Custom Software Development and Web Design.
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$5,000+$50 - $99 / hr10 - 49Austin, TX
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Goat Sites is an Austin, Texas-based web design company. The team specializes in Web Design and Branding.
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$1,000+< $25 / hr10 - 49
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AustechSystems, a custom software development firm, specializes in Custom Software Development and UX/UI Design. The firm is based in Marbella, Spain and Dnipro, Ukraine.
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$1,000+< $25 / hr10 - 49Irvine, CA
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Website development firm fyby.io was founded in 2020. The agency specializes in Web Development and E-Commerce Development.
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$10,000+$50 - $99 / hr10 - 49Dublin, OH
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Founded in 2021, Carthagos is a branding company. Based in Dublin, Ohio, the team provides Branding and Web Design.
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UndisclosedUndisclosed10 - 49
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InsuitLabs is an user experience company located in Monthey, Switzerland and Visp, Switzerland. They provide UX/UI Design and Custom Software Development and were established in 2018.
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$5,000+$25 - $49 / hr10 - 49
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Web design agency Hypace Studios was founded in 2019. The team provides Web Design and Logo.
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$1,000+< $25 / hr10 - 49
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Small SEO company Ndovubase Solutions Limited, is in Nairobi, Kenya. Their services include Search Engine Optimization and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49Aberdeen, Scotland
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Branding agency SoCreative Studio provides Branding and Market Research. They are in Aberdeen, Scotland and Lagos, Nigeria.
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$10,000+$25 - $49 / hr10 - 49Grande Prairie, Canada
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Rozana Tech inc is a software development firm established in 2023. The company specializes in Custom Software Development and Mobile App Development, and is small.
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Undisclosed< $25 / hr10 - 49
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Headquartered in Ahmedabad, India, Extremis Technologies is a small web development company. Their services include Web Development and Custom Software Development.
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$5,000+$100 - $149 / hr10 - 49Lemesos, Cyprus
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Dozfx Digital Creative Ltd is a small branding agency based in Lemesos, Cyprus. The team specializes in Branding and Web Design.
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$1,000+$25 - $49 / hr10 - 49
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Launched in 2022, Digital Cyber Nation is a social media marketing firm. The small team provides Social Media Marketing and Search Engine Optimization.
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$10,000+$50 - $99 / hr10 - 49Plovdiv, Bulgaria
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Wecraft Media is a Product Design company. Located in Plovdiv, Bulgaria, their small team focuses on Product Design and Custom Software Development. The firm was established in 2012.
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$1,000+$25 - $49 / hrFreelancer
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See all 2 projectsWeb development expert focused on creating scalable, sustainable websites and applications, from clean landing pages to complex, enterprise grade platforms
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$10,000+$25 - $49 / hr50 - 249Surat, India
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See all 30 projectsAureate Labs is a proficient UX/UI design company specializing in enhancing user experience and interface design across e-commerce platforms. Reviews highlight their exceptional project management, timely delivery, and effective communication. With a nearly unanimous approval rating, over 90% of clients commend their value for cost and innovative solutions, particularly in website redesigns and speed optimization, resulting in improved performance and increased sales for clients.
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$1,000+$25 - $49 / hr50 - 249Ahmedabad, India
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See all 9 projectsMomentum91 is a highly-regarded UX/UI design and development firm, known for delivering user-centric and intuitive digital solutions. Reviews consistently highlight their expertise in designing UX/UI interfaces and developing SaaS platforms, with an impressive 100% of clients noting their timely delivery and effective communication. Clients appreciate their ability to understand user needs and integrate cutting-edge technology, resulting in enhanced user experiences and improved business outcomes.
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UndisclosedUndisclosed50 - 249Santiago, Chile
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2Brains, a midsize custom software development company, is located in Santiago, Chile. Their services include Custom Software Development and UX/UI Design.
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$1,000+< $25 / hrFreelancerBacău, Romania
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Founded in 2021, Webby Art is a web development company. The team provides Web Development and UX/UI Design.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
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Novatec Solutions, an UX company, is in Bogotá, Colombia. Established in 2008, the team focuses on UX/UI Design and Custom Software Development.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
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TopGroup is an UX design agency. Their team is headquartered in Bogotá, Colombia and Cúcuta, Colombia and specializes in UX/UI Design and Custom Software Development.
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$1,000+$25 - $49 / hrFreelancerDhaka, Bangladesh
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Saber's Studio is a web design company based in Dhaka, Bangladesh. Their services include Web Design and UX/UI Design.
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$1,000+$25 - $49 / hrFreelancerEpsom, England
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Web App Developer is a web design agency. Their small team is in Epsom, England. Their services include Web Design and Web Development.
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UndisclosedUndisclosed50 - 249Cholul, Mexico
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Established in 2009, The Ksquare Group is a midsize Cholul, Mexico-based user experience agency. Their team offers UX/UI Design and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249Tallahassee, FL
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Infinity Software Development, Inc. Is an UX company. The Tallahassee, Florida-based team offers UX/UI Design and Custom Software Development.
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UndisclosedUndisclosed50 - 249København, Denmark
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Social media marketing company Nexus Ambition is located in København, Denmark. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249
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ARjay Studio is an UX company. They are in Toronto, Canada. Their team focuses on UX/UI Design and Product Design.
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UndisclosedUndisclosed50 - 249Berlin, Germany
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Tradinos is a SEO company. They are in Berlin, Germany and have midsize team of experts. Their services include Search Engine Optimization and Web Design.
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UndisclosedUndisclosed50 - 249Cupertino, CA
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Trilyon, Inc. Is an user experience agency. The Cupertino, California-based team focuses on UX/UI Design and Artificial Intelligence.
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UndisclosedUndisclosed50 - 249Lexington, KY
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Awesome Inc is an user experience agency. They provide UX/UI Design and Commercial Property Management and were launched in 2009. The company is in Lexington, Kentucky.
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$1,000+$25 - $49 / hrFreelancer
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In Bengaluru, Karnataka, India, Pixelbounce.co is a Product Design company. They offer Product Design and UX/UI Design.
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Undisclosed$50 - $99 / hrFreelancer
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Alex Turnbull is a Corporate Training & Coaching company. They are based in Edinburgh, Scotland. Their team provides Corporate Training & Coaching and UX/UI Design.
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UndisclosedUndisclosed50 - 249Santiago, Chile
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Headquartered in Miami, Florida and Santiago, Chile, Option is a midsize web design company. Their services include Web Design and UX/UI Design.
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UndisclosedUndisclosedFreelancer
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Jar is an application development company. Established in 2023, the team specializes in Mobile App Development and UX/UI Design. The agency is located in Poznań, Poland.
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$1,000+UndisclosedFreelancer
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FyreMedia is a web design company established in 2016. In Washington, Michigan, the team offers Web Design and Search Engine Optimization.
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$1,000+< $25 / hrFreelancer
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Osama bin Adnan is a social media marketing agency launched in 2024. The firm focuses on Social Media Marketing and Web Development, and is small.
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UndisclosedUndisclosedFreelancerTempe, AZ
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First Class Web , a social media marketing firm, is based in Tempe, Arizona. They offer Social Media Marketing and Email Marketing and were launched in 2022.
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UndisclosedUndisclosedFreelancerBoulder, CO
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John Boa Media is a Fractional CMO Services company. They specialize in Fractional CMO Services and Advertising and are located in Boulder, Colorado.
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Undisclosed< $25 / hrFreelancer
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Grains Design is a Product Design company. The INDORE, India-based firm focuses on Product Design and UX/UI Design.
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$1,000+< $25 / hrFreelancer
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Social media marketing agency Onyx Edge was founded in 2024. The company offers Social Media Marketing and Pay Per Click.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 User Research Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.5/40.019.2/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.4/40.019.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
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38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$1,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
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38.2/40.019.2/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
36.2/40.018.4/20 Reviews9.2/10 Clients & Experience8.5/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$5,000+$50 - $99 / hr10 - 49Austin, TX
Ability to deliver
34.9/40.018.8/20 Reviews10/10 Clients & Experience6.1/10 Market PresenceService focus
80% UX/UI Design60% User Research20% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38/40.019.6/20 Reviews9.6/10 Clients & Experience8.8/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research -
$10,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
10% UX/UI Design50% User Research90% Other
Latest User Research Articles
See all articles
Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.