Top User Research Companies
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UndisclosedUndisclosed2 - 9Wuppertal, Germany
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UX agency netzkern was established in 2001. Located in Wuppertal, Germany, the team focuses on UX/UI Design and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Wilkesboro, NC
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Dream Web Designs is a small UX company in Wilkesboro, North Carolina. The team provides UX/UI Design and IT managed services.
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UndisclosedUndisclosed2 - 9
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Small user experience design agency Rick Zebra Designs, is in Thomasville, North Carolina. Their services include UX/UI Design and IT managed services.
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UndisclosedUndisclosed2 - 9Winston-Salem, NC
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Small user experience design agency Pixicom, is in Winston-Salem, North Carolina. The team provides UX/UI Design and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Rio de Janeiro, Brazil
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MDMB Agência de E-commerce is an UX agency. They are based in Rio de Janeiro, Brazil, and their services include UX/UI Design and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Quito, Ecuador
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YTR Agency, an user experience company, was launched in 2018. In Quito, Ecuador, the team offers UX/UI Design and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Chicago, IL
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Bigmouth Creative is an user experience company. They are headquartered in Chicago, Illinois. Their team provides UX/UI Design and Graphic Design.
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UndisclosedUndisclosed2 - 9Cerritos, CA
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Link Encounter, Inc. Is an user experience design agency. The team is headquartered in Cerritos, California, and their services include UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Cali, Colombia
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Premize SAS is a small Cali, Colombia-based user experience design company. The team specializes in UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
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Shift Active is an user experience design company. They focus on UX/UI Design and Web Development and are in Bogotá, Colombia.
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
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OH! Grupo Creativo, a small Digital Strategy company, is based in Bogotá, Colombia. The team provides Digital Strategy and UX/UI Design.
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UndisclosedUndisclosed2 - 9Shanghai, China
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Melo & Yan Design, a branding firm, was launched in 2016. The team specializes in Branding and Web Design.
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UndisclosedUndisclosed2 - 9Kowloon, Hong Kong
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Located in Kowloon, Hong Kong, monimedia Ltd. Hong Kong is a Digital Strategy company. Founded in 2006, the team provides Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Shanghai, China
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Sokaris Inc. (Sokaris Studio) Shangha is a small Shanghai, China-based branding company. The team provides Branding and UX/UI Design.
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UndisclosedUndisclosed2 - 9
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Drop Chain is a Digital Strategy company. Their team is headquartered in Singapore. The company specializes in Digital Strategy and UX/UI Design.
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UndisclosedUndisclosed2 - 9Hang Zhou Shi, China
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Hangzhou Xiaowan Technology Co., Ltd. Is an user experience company headquartered in Hang Zhou Shi, China. Their services include UX/UI Design and Custom Software Development.
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UndisclosedUndisclosed2 - 9Little Rock, AR
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Obtain Creative, a social media marketing agency, is headquartered in Little Rock, Arkansas. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Taipei, Taiwan
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Smig Creative is a small Taipei, Taiwan-based branding company. The team specializes in Branding and Web Design.
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UndisclosedUndisclosed2 - 9Madrid, Spain
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Located in Madrid, Spain, Rload Studio is a branding agency. Established in 2012, the team offers Branding and Web Design.
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UndisclosedUndisclosed2 - 9Oak Park, IL
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Founded in 2009, Patched Reality is a small AR/VR development company. Their team specializes in AR/VR development and UX/UI Design.
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UndisclosedUndisclosed2 - 9Königstein im Taunus, Germany
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MausClick Werbeagentur, an user experience company, was founded in 2019. The small team specializes in UX/UI Design and Web Development.
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UndisclosedUndisclosed2 - 9La Ravoire, France
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Established in 2020, iBecome is a Digital Strategy company. The team focuses on Digital Strategy and Search Engine Optimization and is located in La Ravoire, France.
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UndisclosedUndisclosed2 - 9Warszawa, Poland
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Nestry, an user experience design agency, was launched in 2019. Headquartered in Warszawa, Poland, the team focuses on UX/UI Design and E-Commerce Development.
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UndisclosedUndisclosed2 - 9
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Thebeyond is a branding company. They were established in 2019 and provide Branding and Web Design.
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UndisclosedUndisclosed2 - 9Karachi, Pakistan
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Reach Me Faster is a social media marketing company established in 2014. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Sheridan, WY
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Acceltor Solutions is an user experience company. Their team is in Sheridan, Wyoming and Accra, Ghana. The agency provides UX/UI Design and Web Development.
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UndisclosedUndisclosed2 - 9Syracuse, IN
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Otecon Technologies is a small social media marketing company in Syracuse, Indiana. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9
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Lawn Web Pros is a SEO company. They are located in and have small team. Their services include Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9
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Based in , Ariqx is a small branding agency. The team specializes in Branding and Market Research.
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UndisclosedUndisclosed2 - 9Kyiv, Ukraine
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In Kyiv, Ukraine, CodeInnovationLab is a small UX design company. Their services include UX/UI Design and Web Development.
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UndisclosedUndisclosed2 - 9Dublin, Ireland
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Seo Agency Dublin is a social media marketing agency. They are in Dublin, Ireland and have small team. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Birmingham, England
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JSF SEO Services, a SEO services firm, was launched in 2020. The agency offers Search Engine Optimization and UX/UI Design.
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UndisclosedUndisclosed2 - 9
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Small user experience design company Design Pods, is headquartered in India. Their services include UX/UI Design and ERP consulting and SI.
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UndisclosedUndisclosed2 - 9Kolkata, India
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Ditinex is an UX agency. Their small team is headquartered in Kolkata, India. Their services include UX/UI Design and Web Development.
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UndisclosedUndisclosed2 - 9
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Located in Lisbon, Portugal, Pathfinders — Web Design Agency is a branding firm. The team focuses on Branding and UX/UI Design.
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UndisclosedUndisclosed2 - 9
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Techuweb is a small SEO services firm based in Noida, India. Their services include Search Engine Optimization and UX/UI Design.
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UndisclosedUndisclosed2 - 9
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Code Staff Hub is a SEO agency. They are headquartered in Atlanta, Georgia and have small team. Their team focuses on Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9
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Located in Türkiye, 312 Web Design is a small SEO services firm. Their services include Search Engine Optimization and Pay Per Click.
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$10,000+$100 - $149 / hr10 - 49Goiania, Brazil
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See all 3 projectsSimpleDev is a software development company specializing in AI and automation solutions. The company has received 100% positive feedback from reviewers, highlighting their agility, excellent communication, and innovative problem-solving skills. Clients, including Petz and Unilever, commend SimpleDev for delivering projects on time and achieving significant business improvements, such as enhanced customer experiences and cost reductions.
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Undisclosed$25 - $49 / hr10 - 49Ahmedabad, India
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See all 14 projectsiGex Solutions is a web development company known for its strong technical expertise, particularly in Laravel and UX/UI design. Reviewers consistently commend their effective problem-solving, adaptability, and responsive communication, though some note a need for clearer initial project estimations. Overall, 100% of feedback highlights their commitment to delivering quality solutions tailored to client needs.
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$5,000+$25 - $49 / hr10 - 49Palo Alto, CA
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See all 27 projectsTessafold LLC is a dynamic company specializing in UX/UI design and digital interface solutions. Across its reviews, 100% of clients commend Tessafold for their innovative and user-centered design approach, timely delivery, and effective communication. Notably, 80% of reviews highlight their technical expertise, making them a reliable partner for diverse digital projects.
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$10,000+$50 - $99 / hr10 - 49Coimbra, Portugal
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See all 4 projectsCRON. is a software development company specializing in custom software solutions, mobile app development, and cloud infrastructure. Across diverse projects, 90% of clients commend CRON. for their responsiveness, proactive approach, and quality of work. However, about 25% suggest improvements in project estimations and requirements definition. Their commitment to integrating with client teams and providing continual support is a recurring theme in reviews.
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Undisclosed$25 - $49 / hr10 - 49
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See all 1 projectsIMPAX - Out of Business provided UX/UI design and WordPress development services, emphasizing adaptive design, interactive contact forms, and SEO optimization. Their work led to increased website traffic and higher conversion rates. Clients appreciated the speed, quality, and value alignment, though suggested expanding their service range. Overall, IMPAX delivered projects on time, meeting clients' needs effectively.
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$5,000+$100 - $149 / hr10 - 49Scottsdale, AZ
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WebMO is an Advertising company. The Scottsdale, Arizona-based firm was founded in 2011. Their services include Advertising and Branding.
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$1,000+$25 - $49 / hr10 - 49München, Germany
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Esc mediagroup is an Advertising company. They are in München, Germany and have small team. Their services include Advertising and Branding.
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$10,000+$150 - $199 / hr10 - 49
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Altaire is an Advertising company. They are based in Eastleigh, England and have small team. They provide Advertising and Branding.
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$10,000+$150 - $199 / hr10 - 49Fleet, England
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NW77 Limited is a branding firm. They offer Branding and Social Media Marketing and were founded in 2012. The agency is in Fleet, England.
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$5,000+$100 - $149 / hr10 - 49Wien, Austria
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3rd district is a small Wien, Austria-based Advertising company. Their services include Advertising and Branding.
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$5,000+$25 - $49 / hr10 - 49
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Established in 2006, Idento is a small Granada, Spain-based Digital Strategy company. Their team offers Digital Strategy and Social Media Marketing.
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$1,000+< $25 / hr10 - 49Stuttgart, Germany
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Located in Stuttgart, Germany, Reseen GmbH is a web design company. They specialize in Web Design and UX/UI Design.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 User Research Firms
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$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.4/40.019.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$1,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
36.2/40.018.4/20 Reviews9.2/10 Clients & Experience8.5/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$5,000+$50 - $99 / hr10 - 49Austin, TX
Ability to deliver
34.9/40.018.8/20 Reviews10/10 Clients & Experience6.1/10 Market PresenceService focus
80% UX/UI Design60% User Research20% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38/40.019.6/20 Reviews9.6/10 Clients & Experience8.8/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research -
$10,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
10% UX/UI Design50% User Research90% Other
Latest User Research Articles
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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.