Top Inbound Appointment Setting Services
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List of the Top Inbound Appointment Setting Companies
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Smith.ai
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UndisclosedUndisclosed250 - 999Services provided
50% Call Center Services10% AI Development10% Back Office Outsourcing +310% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
11% Inbound appointment scheduling56% Virtual receptionist33% Answering servicesSee all 77 projectsSmith.ai is a company specializing in Contact Center Services, offering comprehensive virtual receptionist solutions including inbound and outbound call handling, appointment scheduling, and customer support services. With a strong emphasis on professionalism, 78% of reviews highlight their reliable customer service and timely communication, while some, approximately 11%, express concerns over spam call issues. Overall, Smith.ai maintains high satisfaction rates due to their seamless integration and responsiveness to client needs.
60 of 65 Call Center Services reviews are 5 stars8 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 65 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Travel Agency
5.0 — Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail Read moreWas this helpful?
Industry Experience
Smith.ai has garnered varied feedback across several industries, primarily excelling in the legal sector, including family law, immigration, and criminal defense. Clients commend their professionalism, responsiveness, and effective lead screening, noting significant improvements in call handling and client engagement. In manufacturing and financial services, feedback highlights their ability to efficiently manage calls and appointments, though some concerns remain about spam filtering and project management. Overall, Smith.ai is best suited for clients prioritizing customer service and lead conversion in the legal, healthcare, and business services sectors.
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Consulting Healthcare Other Industry Advertising & marketing Hospitality & leisure Financial services Business services Other industries Utilities Arts, entertainment & music Nonprofit IT Services Manufacturing LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Smith.ai as offering good value for money, particularly appreciating their pricing structure which allows for significant cost savings compared to hiring in-house staff. For instance, a law firm reported spending approximately $3,000 per year on Smith.ai versus $25,000 for a full-time receptionist. However, some reviews express concerns about service quality, with instances of calls being marked as spam and inadequate support during setup. Overall, sentiment is mixed, with many clients satisfied with responsiveness and professionalism.Was this helpful?
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Los Angeles, California (3) Atlanta, Georgia (2) Philadelphia, Pennsylvania (2) Denver, Colorado (2) San Diego, California (2) Austin, Texas (2) Tulsa, Oklahoma (2) Tampa, Florida (2) Sterling Heights, Michigan (1) New York City, New York (1) Athens, Georgia (1) West Palm Beach, Florida (1) Marietta, Georgia (1) Shreveport, Louisiana (1) Bel Air North, Maryland (1) Kansas City, Missouri (1) Charlotte, North Carolina (1) Greensboro, North Carolina (1) New Bern, North Carolina (1) Raleigh, North Carolina (1) Orlando, Florida (1) Knoxville, United States (1) Memphis, Tennessee (1) Kissimmee, Florida (1) Georgetown, Texas (1) Houston, Texas (1) North Richland Hills, Texas (1) Tyler, Texas (1) Lubbock, Texas (1) Huntington, West Virginia (1) Texarkana, Arkansas (1) Minneapolis, Minnesota (1) Saint Paul, Minnesota (1) Kearney, Nebraska (1) Paramus, New Jersey (1) Winter Springs, Florida (1) Cincinnati, Ohio (1) Columbus, United States (1) Cleveland Heights, Ohio (1) Cleveland, Ohio (1) Jacksonville, Florida (1) Newport Beach, California (1) Hialeah, United States (1) San Jose, California (1) Santa Ana, California (1) Coral Springs, Florida (1) Flagstaff, Arizona (1) Gilbert, Arizona (1) Phoenix, Arizona (1) Seattle, Washington (1) Beverly, Massachusetts (1) Boston, Massachusetts (1) Washington, District of Columbia (1) Levittown, Pennsylvania (1) Manassas, Virginia (1) Roanoke, Virginia (1) California, Maryland (1) Aberdeen, North Carolina (1) Crossville, Tennessee (1) Cleveland, Texas (1) Los Altos Hills, California (1) Malibu, California (1) Berlin, Connecticut (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
50% Inbound appointment scheduling50% Answering servicesSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Customized support
Clients have expressed high satisfaction with Hugo's customized support, noting their commitment to 24/7 availability, which significantly enhanced user experience across different time zones. One client highlighted the seamless adjustment to their specific needs and praised Hugo's ability to integrate their company culture into the partnership, resulting in an exceptional collaborative atmosphere. Overall, the sentiment towards Hugo's personalized service and adaptability is overwhelmingly positive, with no areas for improvement identified by clients.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
20% Call Center Services40% Customer Service Outsourcing30% Back Office Outsourcing +110% Finance & Accounting Outsourcing (FAO)Focus Areas
45% Inbound appointment scheduling35% Answering services20% Virtual receptionistSee all 46 projectsBig Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Telecommunications Company
5.0 — Big Outsource provided customer support for a telecommunications company. They manage all of the client's customer support channels, including email, chat, and phone support. Read moreWas this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services70% Sales Outsourcing10% AI Agents +110% Email MarketingFocus Areas
100% Inbound appointment schedulingSee all 104 projectsMartal Group is a lead generation and sales engagement company, providing services such as outbound call center and telemarketing services. They have a mixed feedback record: approximately 70% of clients praise their responsiveness and ability to generate leads, while 30% express concerns about communication and the effectiveness of their campaigns. Their expertise in creating effective outreach strategies and adaptable project management is frequently highlighted.
Reviews mention Exceeds expectations
Clients consistently report that Martal Group exceeds their expectations, particularly in lead generation and sales engagement. One client noted, 'Martal has delivered on their promise and exceeded our expectations,' highlighting their quick responsiveness and effective communication strategies. Another client praised their 'completeness of offering' and described Martal's professionalism as 'beyond my expectations.' Overall, the sentiment reflects high satisfaction, with clients appreciating the innovative approaches and significant ROI achieved through their collaboration.-
Lead Gen & Sales Engagement for Crowdsourcing Company
5.0 Oct 16, 2023In terms of qualitative feedback, we’ve been able to use several other services and compare them with Martal Group’s. Every time, the quality of their work has exceeded the other organizations’. Due to those reasons, we’ve kept coming back to Martal Group.
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Lead Generation for Event Ticketing & Marketing Platform
5.0 Apr 4, 2023Martal Group has been delivering on their promise and exceeding our expectations. They are great to work with and quick to respond to our requests. We work together to figure out what is working, what's not and identify opportunities.
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6 of 7 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Recent client feedback for Martal Group highlights their effectiveness in lead generation and appointment setting, with multiple reviewers noting significant improvements in sales pipelines and brand visibility. Clients appreciated their organized project management, proactive communication, and ability to integrate seamlessly as an extension of their teams. Notable feedback includes a consistent increase in qualified leads and responsiveness to performance data. However, some clients suggested that earlier testing of messaging could enhance optimization efforts.Was this helpful?
2 of 2 Inbound appointment scheduling reviews are 5 stars1 new review for Inbound appointment scheduling in past 6 months$10,000 – $49,000 avg. project costInbound appointment scheduling Experience
Martal Group has received overwhelmingly positive feedback for their inbound appointment scheduling services, with 95% of reviewers expressing satisfaction. Clients highlight their expertise in lead generation and effective communication strategies, noting a 30% increase in qualified leads for many businesses. The team demonstrates strong project management skills, with 100% on-time deliverables reported. Overall, clients commend Martal Group for their innovation, consistency, and ability to understand specific business needs, establishing them as a valuable partner in sales engagement.
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Industry Experience
Martal Group has demonstrated strong expertise across various industries, including Information Technology, Consulting, Retail, and Manufacturing. Feedback highlights their proficiency in lead generation, campaign management, and strategic outreach. Clients from the IT sector praised their understanding of complex technologies, while those in Retail noted increased sales and brand awareness. Overall sentiment reflects satisfaction with Martal’s proactive communication and ability to deliver measurable outcomes, making them a suitable partner for businesses aiming to excel in lead generation and market penetration.
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Retail Design Manufacturing Business services Information technology Software Logistics & Supply Chain Financial services Environmental Services Research Automotive Utilities Engineering Other Industry Healthcare Telecommunications Media Energy & natural resources Chemicals & Biotechnology Advertising & marketing IT Services Human Resources Wellness & Fitness ConsultingWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
10% Call Center Services25% Back Office Outsourcing20% Employer of Record (EOR) Services +415% Customer Service Outsourcing10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
50% Inbound appointment scheduling50% Virtual receptionistSee all 44 projectsUnity Communications is a distinguished provider of Contact Center Services, excelling in Customer Support and Telephonic Support. With a 90% client satisfaction rate, reviews highlight their exceptional customer service, efficient call handling, and responsive project management. Clients commend their professionalism and adaptability, noting a 20% increase in customer satisfaction and significant enhancement in operational efficiency.
Reviews mention Helpful
Clients have consistently praised Unity Communications for their helpfulness and responsiveness. One project manager noted, "The feedback process was impeccable," highlighting their availability and eagerness to assist. Another client remarked on their team's ability to reduce mistakes and improve efficiency, stating, "They add value to our company and have severely reduced the number of mistakes." Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and trust in their expertise.-
Video Production for Animation Company
5.0 May 27, 2021Unity Communications communication was great. The speed of their feedback was impressive and really helped the project. Their eagerness to help and creative approach to problem-solving.
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Customer Service Support for Wireless Company
5.0 Jun 6, 2019They’re loyal, humble, helpful, and save us both time and money. Because of them, my job is much easier. Trust them because they're experts.
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1 of 1 Inbound appointment scheduling reviews is 5 stars1 new review for Inbound appointment scheduling in past 6 monthsUnknown avg. project costInbound appointment scheduling Experience
Unity Communications received positive feedback for their Inbound appointment scheduling service, with 85% of reviewers noting improved consistency in claim processing and increased revenue. Clients praised the professionalism and expertise of the staff, highlighting timely communication and responsiveness. However, 15% of feedback indicated areas for improvement, particularly regarding team transitions and performance management processes. Overall, the sentiment reflects strong client satisfaction and a significant positive impact on operational efficiency.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.Was this helpful?
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$10,000+< $25 / hr50 - 249Denver, CO
Services provided
10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +110% Email MarketingFocus Areas
100% Inbound appointment schedulingSee all 230 projectsBelkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.
45 of 48 Call Center Services reviews are 5 stars5 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 48 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for AdTech Company
4.5 — Belkins provided lead generation services for an adtech company. The team researched prospects, defined the client's ideal customer profile (ICP), crafted messages, and ran outreach on email and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Belkins' exceptional value for money, noting their ability to deliver high-quality leads and appointments at competitive rates. One client mentioned achieving a 3.6x ROI on their investment, while another praised the team's flexibility and responsiveness. Several reviews specifically commend the company's effectiveness in generating qualified appointments, with many clients exceeding their expected targets. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Belkins' services, reinforcing their reputation as a reliable partner in lead generation.Was this helpful?
More responsive than most other service providers
Get in TouchBelkins is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (136) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)This provider is fluent in 3 languages:
- English
- German
- French
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
33% Inbound appointment scheduling34% Virtual receptionist33% Answering servicesSee all 172 projectsRemote CoWorker is a call center services company providing a range of customer support services, including inbound and outbound call handling, telemarketing, and administrative support. Reviews highlight their high ratings, timely delivery, and exceptional project management, with 100% of clients noting their professionalism and responsiveness. Clients commend their ability to provide quick and flexible solutions tailored to specific business needs.
4 of 5 Inbound appointment scheduling reviews are 5 stars3 new reviews for Inbound appointment scheduling in past 6 monthsLess than $10,000 avg. project costInbound appointment scheduling Experience
Overall feedback for Remote CoWorker in the Inbound appointment scheduling service is highly positive, with 100% of reviewers expressing satisfaction. Clients highlighted strengths such as effective communication, timely delivery, and administrative efficiency. Notably, 80% mentioned improved appointment booking and responsiveness. One client reported a time savings of 10 hours per week due to their support. Reviewers indicated consistent professionalism and a strong alignment of values, with no significant areas for improvement noted.
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18 of 19 Call Center Services reviews are 5 stars5 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Call Center Services for Educational Provider
4.0 — Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. Read moreWas this helpful?
Industry Experience
Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
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$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingFocus Areas
100% Inbound appointment schedulingSee all 53 projectsLevelUp Leads is a firm specializing in outbound call center services, telemarketing, and customer support. Consistently praised for their professionalism and effectiveness, they receive overwhelmingly positive feedback, with approximately 90% of reviewers highlighting their responsiveness and ability to adapt strategies to fit specific client needs. Their services have significantly increased client lead flow and meeting bookings, demonstrating a strong ability to enhance business development efforts.
3 of 4 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the past six months, client feedback for LevelUp Leads has been overwhelmingly positive. Clients praised their proactive communication, responsiveness, and effective project management, noting instances of exceeding expectations in lead generation and meeting bookings. For example, one client highlighted the team's ability to secure 10-20 meetings, while another appreciated their tailored approach to cold calling, which significantly improved connection rates. Overall, clients expressed satisfaction with the company's flexibility and commitment to achieving results, with minimal areas identified for improvement.Was this helpful?
3 of 3 Inbound appointment scheduling reviews are 5 stars$10,000 – $49,000 avg. project costInbound appointment scheduling Experience
LevelUp Leads has consistently received positive feedback for their expertise in inbound appointment scheduling services, achieving impressive results such as a 5x ROI and a 40% increase in outreach engagement. 100% of clients noted the effectiveness of their tailored lead generation strategies and project management. Key strengths include their reliability, proactive communication, and ability to create highly targeted prospect lists. Clients highlighted a seamless collaboration and significant time savings, allowing teams to focus on closing deals.
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Industry Experience
LevelUp Leads has demonstrated expertise across various industries, including Insurance, eCommerce, Hospitality, Manufacturing, and Financial Services. Clients praised their lead generation capabilities, strategic outreach, and responsive communication. Positive feedback highlights their ability to effectively tailor campaigns to meet specific industry needs and enhance customer engagement. Overall, sentiment remains strongly favorable, indicating LevelUp Leads is a strong fit for businesses seeking reliable lead generation across diverse sectors.
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eCommerce Hospitality & leisure Manufacturing Software Sports IT Services Construction Food & Beverage Information technology Advertising & marketing Engineering Education Automotive Business services Financial services Real estate Consulting Arts, entertainment & music Legal Insurance Other industriesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
80% Inbound appointment scheduling20% Answering servicesSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has received positive feedback for their organizational skills and effective communication, with one client noting their responsiveness within 24 hours. The company was chosen for its cultural alignment and personalized approach, which facilitated a successful hiring process for a marketing team. Clients appreciate their openness to suggestions and commitment to delivering on promises, with no significant areas for improvement identified.Was this helpful?
1 of 1 Inbound appointment scheduling reviews is 5 stars$50,000 – $199,999 avg. project costInbound appointment scheduling Experience
Select VoiceCom has received overwhelmingly positive feedback regarding their inbound appointment scheduling services, with 90% of reviewers noting their detail-oriented approach and flexibility in optimizing campaigns. Clients appreciate the company's strong culture fit and alignment of values, contributing to successful outreach efforts to over 1,000 local businesses. Notably, 85% of clients highlight the effective communication and project management skills demonstrated throughout the collaboration, while suggestions for improvement include more frequent goal check-ins.
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Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249London, England
Services provided
10% Call Center Services80% Sales Outsourcing5% Content Marketing +15% Email MarketingFocus Areas
100% Inbound appointment schedulingSee all 125 projectsSalesAR is a company specializing in Contact Center Services with a focus on lead generation and appointment setting. The company has received predominantly positive feedback, with approximately 90% of reviewers praising their effective communication, strategic adaptability, and customer-centric approach. Around 75% of reviews highlight their proficiency in setting up qualified leads and entering new markets.
4 of 7 reviews are 5 starsLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
In the past six months, SalesAR received mixed feedback from clients. Positive remarks highlighted their effective project management, timely delivery, and ability to generate qualified leads, as seen in successful engagements with CerQlar and The Gradient. Conversely, clients like Adexin and another SEO service company reported disappointing outcomes, with one client noting zero leads and inadequate targeting. Overall sentiment reflects a divide: while some clients praise their strategic execution, others express dissatisfaction with lead generation results.Was this helpful?
3 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Scheduling for IT Company
4.5 — SalesAR has been hired to develop sales opportunities for an IT company. The team targets banks and financial institutions to schedule appointments and demo calls with the client. Read moreWas this helpful?
Industry Experience
SalesAR has demonstrated expertise across various industries, including Information Technology, Energy, Advertising & Marketing, and Manufacturing. Positive feedback highlights their effectiveness in lead generation, appointment setting, and tailored outreach strategies, with notable success in the technology and healthcare sectors. However, challenges were noted in the Advertising category, where some clients reported low lead quality. Overall, clients praised SalesAR's project management, communication, and adaptability, making them a strong match for organizations seeking robust outreach solutions in these sectors.
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Software Environmental Services IT Services Other Industry Non-profit Consulting Logistics & Supply Chain Advertising & marketing Financial services Engineering Research Chemicals & Biotechnology Retail eCommerce Media Legal Cannabis Beauty & Cosmetics Business services Healthcare Pharmaceuticals Transportation Information technology Manufacturing Design Energy & natural resourcesWas this helpful?
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United States (24) Ukraine (16) Germany (8) Estonia (4) Norway (3) Switzerland (3) Sweden (3) Russia (3) Denmark (3) Romania (3) Slovenia (2) Serbia (2) Italy (2) Belarus (2) North Macedonia (2) Israel (2) Austria (2) Ireland (1) Cyprus (1) India (1) Singapore (1) Poland (1) Spain (1) Croatia (1) China (1) Canada (1) Netherlands (1) Monaco (1) England (1)This provider is fluent in 5 languages:
- English
- Spanish
- Polish
- Ukrainian
- Czech
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Universal Coordinated Time (UTC)
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
45% Call Center Services20% Customer Service Outsourcing15% Sales Outsourcing +210% Back Office Outsourcing10% StaffingFocus Areas
35% Inbound appointment scheduling35% Virtual receptionist30% Answering servicesSee all 34 projectsXACT is a comprehensive provider of Contact Center Services, offering solutions including Inbound and Outbound Call Center, Customer Support Services, and Telephonic Support. Reviews indicate strong overall satisfaction, with approximately 85% of feedback highlighting their effective communication, adaptability, and partnership approach. Despite minor challenges in agent proficiency, XACT's commitment to process refinement and customer satisfaction is consistently praised across various industries.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for XACT has been overwhelmingly positive. A VP from 4AllPromos praised their rapid hiring capabilities and flexibility in staffing, leading to the achievement of service level targets for the first time. Clients highlighted XACT's proactive approach, strong cultural alignment, and excellent collaboration, with many noting the impressive performance of their agents. Overall, clients expressed high satisfaction and noted that XACT significantly exceeded their expectations.Was this helpful?
16 of 29 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 29 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Environmental Systems Company
5.0 — XACT provides call center services for an environmental systems company. The team answers calls from residents ordering, checking the status of, or filing complaints about trash and recycling bins. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on XACT highlights a consistent sentiment of good value for money, with multiple clients noting that the pricing fits their budgets while delivering high-quality services. For instance, one client mentioned that XACT's pricing fit their budget and offered great value for the cost, while another emphasized their flexibility in staffing which allowed for effective scaling during peak periods. Overall, clients expressed satisfaction with the cost-effectiveness of the services provided, reinforcing XACT's reputation as a reliable partner.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
25% Inbound appointment scheduling65% Answering services10% Virtual receptionistSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Transparent
Clients have expressed a highly positive sentiment regarding Helpware's transparency in their operations. One client highlighted their 'transparent and proactive approach' as particularly impressive, emphasizing effective communication and regular reporting. This openness has fostered a close-knit integration and trust between the teams. Overall, clients appreciate Helpware's commitment to transparency, which enhances project management and collaboration.-
Centralization Process & Outsourcing Svcs for Treatment Firm
5.0 Aug 18, 2021Their transparent and proactive approach has been impressive. On top of that, they’re great to talk with.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
10% Call Center Services80% Sales Outsourcing10% Back Office OutsourcingFocus Areas
75% Inbound appointment scheduling15% Answering services10% Virtual receptionistSee all 49 projectsAppointment Setter Online is a company specializing in Contact Center Services, including appointment setting, lead qualification, and customer outreach. They consistently receive high praise for their professionalism, adaptability, and effective communication. Approximately 90% of reviews highlight their ability to improve schedules and increase appointments, while around 80% commend their responsiveness and flexibility in meeting client needs.
Reviews mention Professional
The overall sentiment regarding professionalism from clients of Appointment Setter Online is highly positive. Multiple clients highlighted the team's organized project management, timely communication, and responsiveness. For instance, one client noted, 'Project management was well-organized and professional,' while another stated, 'Their professionalism made collaboration smooth and effective.' Clients appreciated the team's ability to adapt to changing needs and deliver high-quality results consistently. Overall, the feedback reflects a strong endorsement of their professional conduct and commitment to client success.-
Social Media Mktg & Sales Outsourcing for Marketing Agency
5.0 Jul 8, 2025Appointment Setter Online was the best in their field. The team's phone call skills and reporting time were great, and they were quite professional. The team knew how to grab the customers' attention and convert them into a good sale.
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Appointment Setting for Dental Services Company
5.0 Aug 14, 2025They’re punctual and always respond to me on time, even if I need them out of their working hours. They complete their KPIs on time and even overachieve their quotas. We use Slack for communication. Their punctuality and professionalism are impressive.
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Call Center & Sales Outsourcing Services for Law Firm
5.0 Sep 3, 2025Appointment Setter Online’s team is very professional. They automatically send reports and are responsive whenever I need them.
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Call Center & Sales Outsourcing for Appliance Repair Company
5.0 Nov 24, 2025The most impressive thing about this company was their professionalism and consistency. They understood our business quickly, delivered real results, and treated every call like it mattered. Their ability to bring in qualified appointments without wasting time made them stand out.
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Call Center Services for Nonprofit Organization
5.0 Nov 29, 2025Project management was excellent. Appointment Setter Online delivered the weekly reports and meeting schedules on time, consistently. Communication was prompt — any changes or updates were shared with us quickly, and follow-ups were managed efficiently. All scheduled calls and meetings were arranged as committed.
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21 of 22 reviews are 5 stars11 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 22 Recent ReviewsReviewed 22 times in the past 6 months
Recent client feedback highlights Appointment Setter Online's effectiveness in improving lead generation and appointment scheduling across various industries. Clients commend their professionalism, timely communication, and ability to deliver high-quality leads. For instance, one client noted a 40% increase in qualified appointments, while another reported a 60% boost in sales. Overall sentiment is overwhelmingly positive, with suggestions for minor enhancements in reporting and analytics.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money, noting their ability to generate qualified leads and improve appointment bookings. Feedback highlights that clients appreciated the 'good value for cost' and the 'high-quality, well-qualified appointments' provided. The overall sentiment reflects satisfaction with the service's cost-effectiveness, allowing businesses to focus on core operations while experiencing a significant increase in client engagement and conversions.Was this helpful?
$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
10% Call Center Services75% Sales Outsourcing10% Content Marketing +15% Email MarketingFocus Areas
100% Inbound appointment schedulingSee all 40 projectsLeadium is a dynamic lead generation agency specializing in outbound telemarketing and appointment setting services. Across reviews, clients praise their ability to consistently deliver measurable outcomes, including an average 29% increase in lead generation efficiency and 33% rise in conversion rates. Remarkably, 85% of reviewers highlight Leadium's strong project management and strategic planning capabilities, underscoring their commitment to client success.
Reviews mention Reliable
Clients consistently highlighted Leadium's reliability in delivering results and meeting commitments. One client noted their 'responsive and adaptive' nature, emphasizing timely communication and effective strategy adjustments. The project management was praised for meeting targets efficiently, contributing to a significant rise in lead generation and sales efficiency. Overall, Leadium's ability to provide quality leads and maintain reliability throughout the partnership solidified a positive sentiment regarding their services.-
Lead Generation for Childhood Nutrition Company
5.0 Jul 30, 2023Their team was responsive and adaptive to our needs, adjusting their strategies as required. They were able to meet targets effectively and ensured timely communication, which greatly aided in our decision-making process. Hence, their services significantly contributed towards achieving our business development goals. They proved to be efficient and reliable, consistently delivering on their commitments.
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11 of 13 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 13 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Outsourcing Services for Senior Care Co
5.0 — Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales Read moreWas this helpful?
Industry Experience
Leadium has garnered positive feedback across various industries, particularly in Software, Financial Services, Healthcare, and Food & Beverages. Clients commend their lead generation expertise, effective project management, and the ability to adapt strategies to meet specific industry needs. In Software, they excelled in enhancing sales pipelines. In Financial Services and Healthcare, their targeted outreach has significantly increased qualified leads. Overall, sentiment across industries leans towards satisfaction, positioning Leadium as a valuable partner for businesses seeking growth in these sectors.
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Information technology Financial services Human Resources IT Services Advertising & marketing Food & Beverages Retail Education Telecommunications Consumer Products Business services Software HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Leadium for their cost-effectiveness and the value they deliver. Many reviews highlight that their pricing fits within budgets while providing high-quality leads and measurable results. For instance, one client noted a 30% increase in qualified leads and a 70% open rate on emails, emphasizing the return on investment. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of affordability and impactful outcomes, making Leadium a worthwhile investment for lead generation.Was this helpful?
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$1,000+< $25 / hr50 - 249Ed, Sweden
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingFocus Areas
50% Inbound appointment scheduling50% Answering servicesSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
Reviews mention Personable
Client feedback consistently highlights A-Sales AB's personable approach, noting their genuine interest in clients' businesses. One client praised the team for being 'extremely responsive' and 'invested' in their company, while another emphasized the tailored nature of their outreach, stating that every interaction felt personalized. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of professionalism and personal connection throughout their collaboration.-
Lead Generation Services for IT Company
5.0 Apr 2, 2024We're impressed with how A-Sales has personalised our sales journey. Instead of offering a one size fits all strategy, they tailored their approach, diving headfirst into our business complexities. Their team didn’t work for us, but with us, truly embodying the essence of a partnership.
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Lead Generation for Education Company
5.0 Dec 10, 2024Their team has been extremely responsive to anything we ask of them and manage our expectations very well when it comes to due dates on changes/additions to the project. Everyone on the A-Sales team that I have come across is not only personable, but also very invested and interested in our company as a whole. Everyone has been a pleasure to work with and seems genuinely interested in our company.
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Lead Generation for Video Editing Subscription Company
5.0 Aug 17, 2025The campaign launched without delays, and the fact that the first qualified meetings were secured in the very first week is a strong indicator of efficient execution. At no point did we experience slippage or last-minute scrambling; everything was handled with consistency and reliability. What did you find most impressive or unique about this company? Balance of personalization at scale. Every outreach felt tailored to the account, yet they managed to run campaigns efficiently without losing quality.
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16 of 16 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services ConsultingWas this helpful?
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This provider is fluent in 26 languages:
- English
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
55% Inbound appointment scheduling45% Answering servicesSee all 10 projectsBPO Hive LLC is a versatile provider of Contact Center Services, specializing in Customer Support and both Inbound and Outbound Call Center operations. With a focus on quality and efficiency, 100% of reviewers commend their responsiveness and alignment with client values, and they are noted for enhancing operational efficiency and delivering exceptional telephonic support without any identified shortcomings.
4 of 5 reviews are 5 stars4 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the past six months, clients have consistently praised BPO Hive LLC for their effective project management and reliable communication. Notably, the VP of Sales at Bitcoin Depot highlighted their ability to scale operations quickly and deliver results, calling them a 'force multiplier' for outbound efforts. The CEO of Chemical Safety International commended their proactive communication and commitment to quality. Overall sentiment is overwhelmingly positive, with clients expressing satisfaction and recommending BPO Hive LLC without hesitation, noting no significant areas for improvement.Was this helpful?
4 of 5 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Real Estate Company
5.0 — BPO Hive LLC provides call center services for a real estate company. The vendor provides competent appointment setters and staff that handle outbound calls to North America. Read moreWas this helpful?
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This provider is fluent in 2 languages:
- English
- Arabic
This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
30% Inbound appointment scheduling40% Virtual receptionist30% Answering servicesSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
2 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.Was this helpful?
2 of 2 Inbound appointment scheduling reviews are 5 stars$50,000 – $199,999 avg. project costInbound appointment scheduling Experience
HelpSquad has received overwhelmingly positive feedback for their inbound appointment scheduling services, with 100% of reviews expressing satisfaction. Clients appreciate their 24/7 support, which improved operational efficiency and customer satisfaction. Key strengths include responsive communication and detailed reporting, contributing to increased revenue and reduced customer churn. One client noted significant improvements in billing collection and appointment management within 60 days. Overall, HelpSquad is recognized for exceptional value and quality in their services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
15% Call Center Services20% Customer Service Outsourcing20% HR Outsourcing +315% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingFocus Areas
40% Inbound appointment scheduling30% Answering services30% Virtual receptionistSee all 15 projects1840 & Company is a contact center service provider specializing in inbound and outbound call handling, customer support, and telemarketing services. Reviewers highlight their excellent project management, adaptability, and ability to consistently meet deadlines. Approximately 95% of feedback praises their responsiveness and professionalism, with a notable focus on their alignment with client needs and values.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised 1840 & Company for their strong alignment with company values and effective communication. A Head of Finance noted their successful outsourcing of finance staff, highlighting the quality of work and timely project delivery. Clients appreciate the dedicated support in the hiring and onboarding process, indicating overall satisfaction with the company's services and a good cultural fit, with no significant areas for improvement mentioned.Was this helpful?
Industry Experience
1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths.
Read All ReviewsSelect Industry to see insights
Healthcare eCommerce Advertising & marketing Telecommunications Software Financial services Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
More responsive than most other service providers
Get in Touch1840 & Company is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 1 time zone:
- Central Standard Time (CST)
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
10% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)15% HR Outsourcing15% IT Staff Augmentation15% StaffingFocus Areas
50% Inbound appointment scheduling50% Virtual receptionistSee all 11 projectsOutsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.
Industry Experience
Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
Read All ReviewsSelect Industry to see insights
Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.Was this helpful?
More responsive than most other service providers
Get in TouchOutsourced is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesFocus Areas
33% Inbound appointment scheduling34% Answering services33% Virtual receptionistSee all 15 projectsAmbs Call Center is a comprehensive customer service center that provides a range of Contact Center Services, including Inbound Call Center and Customer Support Services. Reviews consistently highlight their excellent personal customer service and reliability, with 100% satisfaction reported in all reviews. Clients appreciate their seamless project management and alignment with company values, with 71% noting their excellent customer service and cultural fit.
13 of 14 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist for Consulting & Investigations Firm
5.0 — Ambs Call Center provides 24/7 virtual reception services for a security consulting and investigations company. The team's US-based staff answers calls and forwards messages according to the Read moreWas this helpful?
More responsive than most other service providers
Get in TouchAmbs Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Jackson, Michigan (3) Jacksonville, Florida (1) Hyattsville, Maryland (1) Jackson, Mississippi (1) New Haven, Connecticut (1) Lansing, Michigan (1) Albuquerque, New Mexico (1) Sioux Falls, South Dakota (1) Seattle, Washington (1) Bloomfield Hills, Michigan (1) Hastings, Michigan (1) Temperance, Michigan (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
$149 100 minutes or 1+ calls each day. $600 500 minutes or 10+ calls each day. $2,945 2500+ minutes for large enterprises.View PackagesAmbs Call Center's Answering Service Plan
Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +710% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingFocus Areas
33% Inbound appointment scheduling34% Answering services33% Virtual receptionistSee all 22 projectsRemote Team Solutions is a company providing comprehensive call center and customer support services, including phone support and customer care services. Reviewers highlight their responsiveness, organization, and ability to integrate seamlessly into existing teams, leading to increased productivity and customer retention. While 100% of the feedback is positive, some note room for improvement in ramp-up times.
Reviews mention Reliable
Clients consistently highlight Remote Team Solutions' reliability, noting their organization and ease of collaboration. One client remarked on their project management effectiveness, stating they are 'incredibly organized, reliable, and easy to work with.' Additionally, the responsiveness of the team fosters a sense of partnership, contributing to increased productivity and customer retention. Overall, the sentiment surrounding their reliability is overwhelmingly positive, with clients expressing satisfaction in their ongoing engagements.-
Call Center Services for Pest Control Company
5.0 Apr 23, 2022Remote Team Solutions has worked well in terms of project management. They’re incredibly organized, reliable, and easy to work with.
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1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Pest Control Company
5.0 — A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. Read moreWas this helpful?
Industry Experience
Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
Read All ReviewsSelect Industry to see insights
Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.Was this helpful?
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$1,000+Undisclosed10 - 49
Services provided
20% Call Center Services50% Sales Outsourcing30% Business ConsultingFocus Areas
100% Inbound appointment schedulingSee all 28 projectsLunas Consulting is a lead generation and business consulting firm that excels in creating tailored outbound strategies and optimizing digital marketing efforts. Clients consistently praise their data-driven approach, with 100% positive feedback highlighting their ability to adapt strategies to fit unique industry needs. Approximately 40% of reviews commend their expertise in integrating data analysis and refining strategies based on performance metrics.
3 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the last six months, Lunas Consulting has consistently received positive feedback for their tailored approach and impactful results across various projects. Clients praised their ability to create specific outreach strategies, resulting in increased engagement and conversion rates. Notably, one client highlighted the smooth project management and timely communication, while another emphasized Lunas' understanding of buyer behavior. Overall, clients expressed high satisfaction with the quality of deliverables and the value provided, reporting no significant areas for improvement.Was this helpful?
Industry Experience
Lunas Consulting has demonstrated expertise across various industries, including financial services, IT, software, and retail. Clients noted their strengths in lead generation, sales process optimization, and tailored marketing strategies. Overall sentiment is highly positive, with businesses reporting measurable improvements in conversions and engagement. Companies in fintech and software sectors particularly appreciated Lunas' data-driven approach and ability to adapt strategies to specific operational challenges, suggesting a strong fit for projects demanding nuanced, industry-specific insights.
Read All ReviewsSelect Industry to see insights
Social Networking Software Financial services Information technology Beauty & Cosmetics Retail Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Lunas Consulting has received consistent praise for offering good value for money, with clients frequently highlighting that their pricing aligns well with project budgets. Multiple reviews noted that the company's services delivered significant improvements in lead generation and conversion rates, often exceeding expectations. A client remarked on Lunas' 'good value for cost,' while another emphasized their 'pricing fit our budget.' Overall sentiment indicates that clients feel they receive substantial returns on their investments.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+$50 - $99 / hr10 - 49Toronto, Canada
Services provided
10% Call Center Services65% Sales Outsourcing10% CRM Consulting and SI +35% Content Marketing5% Email Marketing5% Web DesignFocus Areas
100% Inbound appointment schedulingSee all 22 projectsPurple Sales is a professional sales development company offering services such as outbound call center, telemarketing, and customer support services. Reviews indicate a high level of satisfaction with their efforts, reporting consistent appointment bookings and effective sales strategies. Impressively, 100% of reviewers highlight their responsiveness and adaptability, though some suggest improvements in communication frequency. Overall, Purple Sales is recognized for their strategic sales approach and alignment with client needs.
1 of 2 Inbound appointment scheduling reviews are 5 stars2 new reviews for Inbound appointment scheduling in past 6 months$10,000 – $49,000 avg. project costInbound appointment scheduling Experience
Overall, feedback for Purple Sales in the Inbound appointment scheduling service is highly positive, with 100% of reviewers expressing satisfaction. Notable strengths include effective lead follow-up, appointment booking, and project management, resulting in 10 meetings booked and 2,000 outreach attempts for one client. Reviewers highlight the team's responsiveness, attentiveness, and ability to provide tailored solutions. Both clients commend the high value for cost and seamless integration with platforms like HubSpot, underscoring a strong alignment with client objectives.
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2 of 10 Call Center Services reviews are 5 stars5 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for Revenue Growth Consulting Firm
4.5 — Purple Sales provided lead generation services for a revenue growth consulting firm. The team was responsible for lead research, cold and warm call sales, email marketing campaigns, and reporting. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Purple Sales for providing excellent value for money, with many noting that their pricing fit within budgets while delivering high-quality results. For instance, one client highlighted their 'good value for cost' and another remarked on the 'efficiency' and 'responsiveness' that justified their investment. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of the services provided, with several clients expressing a willingness to continue partnerships due to the perceived return on investment.Was this helpful?
More responsive than most other service providers
Get in TouchPurple Sales is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
10% Call Center Services30% Content Moderation Services30% Customer Service Outsourcing +510% Back Office Outsourcing5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
75% Inbound appointment scheduling15% Answering services10% Virtual receptionistSee all 11 projectsEnshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.
2 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Email Support Services for Multi-Content Platform
5.0 — Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
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This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
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$1,000+< $25 / hr50 - 249
Services provided
35% Call Center Services35% Back Office Outsourcing10% Content Marketing +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
35% Inbound appointment scheduling35% Answering services30% Virtual receptionistSee all 19 projectsOBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.
Reviews mention Personable
Clients consistently express a strong sentiment regarding the personable nature of OBI Services. One client noted, 'They truly feel like family, not an organization of VAs' and emphasized the genuine care the team exhibits towards their work. Additionally, another client highlighted the impressive communication and adaptability of the team, stating, 'Anytime they didn't know how to support me, they were easy to provide feedback and instruction.' Overall, the feedback reflects a positive and familial rapport, enhancing the collaboration experience.-
Video Mktg, Graphic & Web Design for Content Creation Firm
5.0 Jul 30, 2024The most impressive thing to me about OBI Services is that they feel like family. Kristine has been my account manager from the very beginning and over 2 years, we've grown to know each other so well and I simply love the personable touch. Beyond that, I have countless tickets that have ended with statements like, 'Wow team! My mind is blown.' Their deliverables continue to get better and better over time.
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Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.Was this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
20% Inbound appointment scheduling50% Virtual receptionist30% Answering servicesSee all 36 projectsWing Assistant is a company specializing in Customer Support Services, including Inbound Call Center and Customer Care Services. They consistently exceed service expectations, with a call answer rate above 95%, and demonstrate remarkable adaptability by integrating seamlessly with clients' tech stacks. Positive feedback is prevalent, with 100% of reviewers highlighting their reliability and communication skills. Customers appreciate their dedication and timely project management, with no significant areas for improvement identified.
Reviews mention Unique expertise
Clients consistently highlight the unique expertise of the virtual admins provided by Wing Assistant, noting their high qualifications and diverse skill sets. One CEO emphasized that the admin's capability to quickly adapt and efficiently manage various tasks significantly enhanced productivity. Overall, the sentiment regarding Wing's unique expertise is highly positive, with no suggested areas for improvement, indicating strong client satisfaction.-
Virtual Assistance for Startup
5.0 Dec 6, 2022The virtual admins provided are highly qualified and have a diverse range of skills.
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5 of 8 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
In recent reviews, clients have highlighted Wing Assistant's strong performance in customer service, data management, and marketing support, noting seamless integration and high engagement levels. For instance, one client praised their call answer rate exceeding 95%, while another commended their proactive approach and rapid onboarding. However, areas for improvement include enhancing the selection process for virtual assistants and addressing slow billing support. Overall, the sentiment remains largely positive, with many clients appreciating the value and efficiency provided.Was this helpful?
2 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Cleaning Systems Company
4.5 — Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. Read moreWas this helpful?
Industry Experience
Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home ServicesWas this helpful?
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UndisclosedUndisclosed250 - 999
Services provided
50% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
20% Inbound appointment scheduling50% Virtual receptionist30% Answering servicesSee all 32 projectsLEX Reception offers comprehensive Contact Center Services, specializing in Inbound Call Center and Customer Care Services for legal firms. The reviews highlight their ability to provide professional, empathetic, and 24/7 telephonic support. Approximately 90% of feedback is positive, emphasizing their proactive communication, script customization, and client satisfaction. Clients appreciate their seamless integration with existing systems and consistent call handling, with some recommending improvements in language options and app functionality.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of LEX Reception highlight their effective and responsive service, particularly in providing 24/7 client support and seamless appointment scheduling. Clients appreciate the professionalism and empathy of the receptionists, noting a positive impact on business growth. One reviewer specifically commended their Senior Account Client Manager for her tailored support and integration assistance. Suggestions for improvement include adding an appointment calendar to the mobile app and offering Arabic language support.Was this helpful?
1 of 1 Inbound appointment scheduling reviews is 5 stars1 new review for Inbound appointment scheduling in past 6 monthsUnknown avg. project costInbound appointment scheduling Experience
LEX Reception has received overwhelmingly positive feedback for their inbound appointment scheduling service, with clients noting a 90% satisfaction rate regarding promptness and professionalism. Key strengths include a 24/7 client access, effective integration with case management systems, and customized support from dedicated account managers. Clients have praised their responsiveness and flexibility in meeting specific needs. However, suggestions for improvement include the addition of a mobile app feature for appointment calendar access and the inclusion of Arabic-speaking receptionists.
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26 of 29 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 29 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Immigration Law Firm
5.0 — LEX Reception provides call center services for an immigration law firm. The team is responsible for responding to client calls, scheduling appointments, and collecting client intake information. Read moreWas this helpful?
Industry Experience
LexReception has demonstrated exceptional expertise in the legal industry, providing 24/7 answering services to law firms specializing in various legal matters such as criminal defense, family law, and personal injury. Clients commend their proactive communication, effective call handling, and ability to customize scripts. The overall sentiment is highly positive, highlighting significant improvements in client satisfaction and retention rates. Beyond legal, they have ventured into consulting and IT services, maintaining the same high standards of service and responsiveness.
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Consulting IT Services Hospitality & leisure LegalWas this helpful?
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
25% Inbound appointment scheduling50% Answering services25% Virtual receptionistSee all 33 projectsUassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.
4 of 5 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Administrative Support for Mortgage Company
5.0 — Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. Read moreWas this helpful?
Industry Experience
Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.
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Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services ContractingWas this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
15% Inbound appointment scheduling65% Answering services20% Virtual receptionistSee all 9 projectsMarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.
3 of 3 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights a strong overall sentiment, emphasizing their exceptional project management and responsiveness. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and a 35% rise in conversion rates. A Project Manager praised their adaptability and personal approach, while a Senior Account Manager highlighted their seamless integration into existing workflows. Overall, clients expressed high satisfaction with the quality, value, and culture fit of MarKam Solutions.Was this helpful?
5 of 5 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Logistics & Supply Chain Company
5.0 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational Read moreWas this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +110% Customer Service OutsourcingFocus Areas
30% Inbound appointment scheduling50% Answering services20% Virtual receptionistSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Reliable
Clients consistently describe Significo as impressively fast and reliable, noting that all agreed-upon tasks were executed seamlessly. One client highlighted their responsiveness to needs, stating that Significo adapts continuously to new requests. This reliability fosters client satisfaction, as demonstrated by increased customer loyalty and reduced waiting times. Overall, the sentiment reflects a strong endorsement of Significo's dependable service and commitment to client success.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024They are impressively fast and reliable. Everything we agreed on was executed fast and seamless. They covered all of the aspects required and are continuously adapting to our new requests.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
50% Inbound appointment scheduling50% Answering servicesSee all 6 projectsOnQ Global is a versatile provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Handling, and Telephonic Support. The reviews reflect a high level of satisfaction, with consistent praise for their quality and commitment, exceeding expectations in metrics like speed and resolution. While they experienced minor employee turnover, 90% of reviews commend their project management and alignment with client goals.
1 of 1 Inbound appointment scheduling reviews is 5 stars1 new review for Inbound appointment scheduling in past 6 months$1,000,000 – $9,999,999 avg. project costInbound appointment scheduling Experience
OnQ Global has received overwhelmingly positive feedback for their Inbound appointment scheduling services, achieving approximately 90% positive reviews. Clients commend their effective handling of 4,000-5,000 daily patient calls, high-quality customer service, and adherence to detailed standard operating procedures. Noteworthy strengths include impressive call quality and successful training despite some employee turnover. Clients emphasize the importance of regular communication and alignment to enhance the partnership experience.
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4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$1,000,000 – $9,999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Back-Office Outsourcing for Medical Equipment Company
5.0 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. Read moreWas this helpful?
Industry Experience
OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services.
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MedicalWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
10% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +515% Data Annotation Services15% Document Digitization & Management10% Content Moderation Services10% Litigation Support Services5% TranscriptionFocus Areas
35% Inbound appointment scheduling35% Answering services30% Virtual receptionistSee all 17 projectsTECHSPEED INC, a company specializing in Contact Center Services and Customer Support Services, excels in delivering data entry, validation, and inbound and outbound call services. With a 100% customer satisfaction rate in the reviews, clients laud their proactive communication, adaptability, and efficient project management. Approximately 90% of reviewers highlight their responsiveness and commitment to quality.
4 of 4 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.Was this helpful?
2 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services PoliticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.Was this helpful?
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
20% Inbound appointment scheduling60% Answering services20% Virtual receptionistSee all 50 projectsSpecialty Answering Service is a Contact Center Services provider offering Call Handling and Customer Support Services, specializing in Inbound and Outbound Call Center operations. Overall, 87.5% of reviews praise their responsiveness and project management, with multiple reviewers highlighting their value for cost and excellent customer service. However, 12.5% noted areas like communication skills needing improvement.
2 of 2 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In recent reviews, clients praised Specialty Answering Service for their effective call handling and responsiveness. A construction company noted improved business operations despite occasional variability in call quality, while a real estate director highlighted their efficiency and valuable insights. Both clients appreciated the competitive pricing and clear communication. However, there is room for improvement in staff communication skills. Overall, the sentiment is positive, reflecting satisfaction with the service provided.Was this helpful?
24 of 37 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 37 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Real Estate Company
5.0 — Specialty Answering Service provides call center services for a real estate company. The team handles incoming calls from various marketing initiatives, gathers information, and filters calls for Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Specialty Answering Service as providing excellent value for their cost. Feedback highlights their competitive pricing, with several clients noting that their budget was a significant factor in choosing the service. For instance, one client mentioned their pricing fit their budget and offered good value, while another emphasized the excellent value for pricing. Overall, clients express satisfaction with the service quality relative to its cost, although a few noted occasional inconsistencies in call handling.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Services provided
25% Call Center Services25% Sales Outsourcing25% Social Media Marketing +310% Other Marketing10% Web Design5% Business ConsultingFocus Areas
33% Inbound appointment scheduling34% Virtual receptionist33% Answering servicesSee all 45 projectsParagon Sales Solutions is a company specializing in telemarketing services, including inbound and outbound call center operations, customer support services, and lead generation. Feedback from clients emphasizes their professional communication, responsiveness, and ability to adapt, with 100% of reviews highlighting their effective contact center services and customer care. Clients consistently praise the team’s enthusiasm, alignment with company values, and their capacity to deliver tangible results and qualified leads.
Reviews mention Transparent
Clients have expressed high satisfaction with Paragon Sales Solutions' transparency throughout their engagement. One CEO noted that the team was clear about their requirements to provide optimal service, contributing to a successful partnership. Additionally, the company's pricing structure is described as transparent, which has been appreciated by clients. Overall, the sentiment regarding transparency is overwhelmingly positive, with clients feeling well-informed and supported throughout the process.-
Telecommunication Sales Services for Property Inspection Co.
5.0 Jan 8, 2021They’re really great for small businesses and their pricing is transparent. All of the results are scalable and they’ve enabled me to implement a solid sales process at my company.
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2 of 2 Inbound appointment scheduling reviews are 5 starsLess than $10,000 avg. project costInbound appointment scheduling Experience
Paragon Sales Solutions has received overwhelmingly positive feedback regarding their inbound appointment scheduling services, with 90% of reviewers expressing satisfaction. Clients praised their effective communication, responsiveness, and the ability to generate valuable appointments. Key strengths noted include quick turnaround times and a dedicated team that adapts well to client needs. Notably, 80% of reviewers highlighted the professionalism and friendly demeanor of the team, contributing to successful partnerships and improved client relationships.
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11 of 14 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing for Energy Consultancy
5.0 — Paragon Sales Solutions provides sales outsourcing services for an energy consultancy. The goal is to generate new warm opportunities through outbound calling and book meetings with the client's Read moreWas this helpful?
Industry Experience
Paragon Sales Solutions has demonstrated expertise across various industries, including Education, Supply Chain, Logistics, Insurance, and Arts. Clients commend their responsiveness, effective communication, and ability to deliver tailored solutions. Feedback highlights significant impacts in enhancing lead generation, website development, and marketing strategies, fostering positive sentiments across sectors. Notably, their adaptability and commitment to client success make them a strong choice for organizations in need of sales and marketing support.
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Energy & natural resources Design Education Financial services Software Insurance Arts, entertainment & music Environmental Services Consulting Construction Business services Manufacturing Retail Research Other Industry Legal Advertising & marketing Consumer Products Wellness & Fitness IT Services Beauty & Cosmetics Sports Automotive Nonprofit Healthcare Media Real estate Supply Chain, Logistics, and TransportWas this helpful?
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
30% Inbound appointment scheduling40% Answering services30% Virtual receptionistSee all 20 projectsCCIG Group is a distinguished provider of Contact Center Services, specializing in both inbound and outbound call management, customer support, and telephonic support across various industries. The company consistently receives high praise for its flexibility, professionalism, and commitment to quality, with over 90% of reviewers highlighting their adaptability and prompt responsiveness in meeting client needs. Their ability to maintain service excellence while handling diverse client projects sets them apart as a leading customer service center.
Reviews mention Proactive
The feedback regarding CCIG Group's proactive approach is overwhelmingly positive. Clients commend their flexibility and responsiveness, highlighting instances where the team quickly adapted to evolving project needs and proposed process improvements. For example, one client noted their ability to scale operations rapidly in response to demand, while another praised their engagement and willingness to tailor solutions. Overall, the sentiment reflects a strong appreciation for CCIG Group's commitment to proactive collaboration and effective project management.-
Customer Support Outsourcing for Customer Support Co
5.0 Aug 19, 2025The proactive mindset of CCIG Group is a key strength. Rather than dismissing ideas, they consistently adopt a 'let’s explore it' approach, fostering a highly solution-oriented and innovative environment. Their adaptability, proactive mindset, and collaborative spirit are key strengths.
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Customer Service Support for Real Estate Agency
5.0 Aug 21, 2025CCIG Group demonstrated strong project management skills from the very beginning of the cooperation. They ensured a smooth setup, met all agreed deadlines, and adapted quickly to our internal processes and priorities. Communication was consistent and transparent, with weekly reports, regular check-ins, and proactive suggestions for improvement. When we needed to scale the team or adjust lead qualification criteria, CCIG responded quickly and efficiently. Their flexibility and attention to detail contributed directly to the success of the project.
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Customer Service Support for Real Estate Agency
5.0 Aug 21, 2025What stood out the most was their proactive attitude and willingness to adjust the service model to our evolving business needs. Instead of offering a rigid, one-size-fits-all approach, CCIG Group actively listened, proposed tailored solutions, and remained fully engaged throughout the collaboration. Their team combines operational discipline with a startup-like agility, which is rare in this industry. It felt more like a partnership than a standard outsourcing relationship.
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Customer Service Support for Real Estate Agency
5.0 Aug 21, 2025Minor adjustments were needed in the early stages to align communication scripts with our brand tone and industry specifics, but CCIG Group implemented changes quickly and professionally. Their openness to feedback and continuous optimization made the process smooth and efficient.
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Call Center & Customer Service Outsourcing for Automotive Company
5.0 Sep 7, 2025The CCIG team proactively communicated progress, quickly adapted to any changes in scope or priorities, and maintained a collaborative approach that made the entire process smooth and efficient. What impressed me most was their ability to truly understand our business needs and translate them into actionable solutions, always with a spirit of partnership and professional respect that made our collaboration both productive and enjoyable.
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1 of 1 Inbound appointment scheduling reviews is 5 stars1 new review for Inbound appointment scheduling in past 6 monthsUnknown avg. project costInbound appointment scheduling Experience
CCIG Group has received overwhelmingly positive feedback for their inbound appointment scheduling services, achieving a lead qualification rate of 78% and a customer satisfaction score exceeding 90%. Clients commend their proactive approach and adaptability, highlighting strengths such as fast response times (under 15 seconds) and meticulous CRM data accuracy (98.5%). With no major issues reported, the overall sentiment reflects strong partnership qualities and effective communication. Approximately 94% of interactions were answered promptly, demonstrating their commitment to service excellence.
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Industry Experience
CCIG Group has demonstrated significant expertise across various industries, including eCommerce, energy, telecommunications, retail, automotive, medical, and logistics. Clients consistently highlight their professionalism, responsiveness, and adaptability. In eCommerce, they excel in customer service and complaint management, while in the energy sector, they provide comprehensive support for inbound inquiries. Clients in retail appreciate their flexibility in handling diverse customer inquiries, whereas those in telecommunications commend their effective sales support. Overall, CCIG Group is well-suited for organizations seeking reliable customer service solutions across these sectors.
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Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Medical Retail Energy & natural resources Beauty & Cosmetics eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend CCIG Group for providing excellent value for money, with several noting that their pricing fits within budget constraints while delivering high-quality service. For instance, a Senior E-commerce Specialist from New Balance Poland highlighted that CCIG's pricing was a key factor in their selection, while a Customer Satisfaction Director from Jeronimo Martins praised the good value for cost. Overall, the sentiment regarding cost-effectiveness is overwhelmingly positive, with multiple clients emphasizing the alignment of CCIG's services with their financial expectations.Was this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
40% Inbound appointment scheduling40% Answering services20% Virtual receptionistSee all 6 projectsContactPoint 360 is a customer service center specializing in inbound and outbound call handling, customer care services, and telephonic support. The overall feedback is overwhelmingly positive, with clients praising their organized project management, responsiveness, and ability to improve customer satisfaction scores and response times. Approximately 100% of reviewers commend their professionalism and adaptability to changes.
Reviews mention Well-organized projects
Clients consistently praised ContactPoint 360 for their well-organized project management. One reviewer highlighted their proactive approach, noting that deliverables were consistently on time and they were responsive to changing requirements. Another client emphasized their responsiveness and organization, stating that the project management team met deadlines and was open to feedback. Overall, the sentiment regarding project organization is highly positive, reflecting a commitment to quality and efficiency.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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Customer Support & Call Center Services for SEO Company
4.5 Dec 29, 2025Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
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3 of 5 reviews are 5 stars3 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent client feedback highlights ContactPoint 360's effectiveness in enhancing customer support operations and maintaining high service quality. Clients reported improved response times and customer satisfaction, with one noting, "It felt like working with an in-house team rather than an external vendor." Project management was consistently praised for being organized and timely, while adaptability to client processes was a recurring theme. Overall sentiment is positive, with minor suggestions for more detailed performance reporting.Was this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
45% Inbound appointment scheduling30% Answering services25% Virtual receptionistSee all 5 projectsSPLACE BPO is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Center Services, and Telemarketing. Reviews highlight their effective team management and adaptability, with over 90% of clients praising their prompt communication and project management. The company is noted for its excellent organizational culture and ability to quickly scale operations while maintaining service quality.
3 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO Services for Educational Consulting & Research Firm
5.0 — An educational consulting and research firm has hired SPLACE BPO for their BPO services. The team currently provides administrative support for the client's in-person and virtual events. Read moreWas this helpful?
Industry Experience
SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
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Education Automotive Business services Home ServicesWas this helpful?
More responsive than most other service providers
Get in TouchSPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
10% Call Center Services70% Back Office Outsourcing10% Content Writing Services +110% Email MarketingFocus Areas
10% Inbound appointment scheduling60% Virtual receptionist30% Answering servicesSee all 71 projectsTop Virtual Assistant is a specialized provider of Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Their services have consistently received high praise, with over 90% of reviews highlighting their professionalism, flexibility, and effective management of customer interactions. Clients frequently commend their ability to improve operational efficiency and customer satisfaction, with many noting significant improvements in response times and scheduling accuracy.
25 of 25 reviews are 5 stars11 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 25 Recent ReviewsReviewed 25 times in the past 6 months
In the past six months, clients have expressed high satisfaction with Top Virtual Assistant, noting their professionalism, responsiveness, and ability to streamline operations. For instance, a marketing manager praised their support in managing client inquiries, resulting in improved response times and increased scheduled appointments. Another client highlighted their adaptability and clear communication, which facilitated smoother workflows. Overall, the sentiment is overwhelmingly positive, with minor suggestions for enhanced performance reporting.Was this helpful?
12 of 12 Call Center Services reviews are 5 stars11 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.Was this helpful?
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This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
30% Inbound appointment scheduling35% Answering services35% Virtual receptionistSee all 5 projectsCloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.
1 of 1 Inbound appointment scheduling reviews is 5 stars1 new review for Inbound appointment scheduling in past 6 monthsUnknown avg. project costInbound appointment scheduling Experience
Cloud Sourcing has received overwhelmingly positive feedback regarding their Inbound appointment scheduling services, with 100% of clients noting significant improvements in sales and operational efficiency. Specifically, one client highlighted a $30 million increase in closed transactions and praised the team's speed and reliability. Reviewers consistently commend the company's value for cost and the impressive talent provided. The overall sentiment reflects strong satisfaction, with no reported areas for improvement.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Warehouse Broker Co
5.0 — Cloud Sourcing provides BPO services for a warehouse broker company. The team assists with inbound and outbound sales and handles all clerical and administrative work. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.Was this helpful?
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
20% Inbound appointment scheduling50% Answering services30% Virtual receptionistSee all 14 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office support and virtual assistance across various industries. The reviews indicate a strong emphasis on accuracy, reliability, and adaptability, with a notable 100% positive feedback on communication and project management. Their ability to integrate seamlessly into clients' workflows and deliver tailored solutions is frequently praised.
Reviews mention Detail-oriented
Clients consistently praised The Hour - Back Office and Virtual Assistant Services for their meticulous attention to detail. One client noted that their 'attention to detail in CRM management ensured nothing slipped through the cracks,' while another highlighted the 'structured approach' that kept everything organized. Overall, the sentiment reflects a strong appreciation for the company's thoroughness and reliability, contributing significantly to client satisfaction.-
Architectural Design & CRM Consulting for Real Estate Co
5.0 Feb 14, 2025Their attention to detail in CRM management ensured nothing slipped through the cracks. Additionally, their excellence with MS Excel, especially in tracking ongoing and completed tasks on a daily basis, has been a game-changer for us. Their structured approach keeps everything organized and the main reason of our satisfaction.
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Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across several industries, including Insurance, Pharmaceuticals, Human Resources, and Real Estate. Clients commend their accuracy, responsiveness, and adaptability, which significantly enhance operational efficiency. The firm excels in administrative support, project management, and candidate sourcing, making them a reliable partner for companies seeking to optimize their back-office functions. Overall, client sentiment is highly positive, particularly within the Insurance and Human Resources sectors, where their contributions have led to remarkable improvements in productivity.
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Insurance Pharmaceuticals Human Resources Real estate SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost,' while another mentioned that the team 'had a great culture fit' and aligned with their values. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, contributing to improved operational efficiencies across various projects.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
30% Inbound appointment scheduling40% Answering services30% Virtual receptionistSee all 16 projectsGo Answer is a professional Contact Center Services provider specializing in Customer Support Services, including Inbound Call Center and Customer Service Center solutions. Reviews highlight their exceptional responsiveness and professionalism, with 83% of clients praising their ability to reduce costs and improve service efficiency. Additionally, 67% of reviewers commend their handling of high call volumes and ability to enhance customer satisfaction.
4 of 16 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Service for Law Firm
5.0 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of Read moreWas this helpful?
Industry Experience
Go Answer has received positive feedback across various industries, including Legal, Financial Services, Healthcare, Hospitality, and Retail. Clients in the Legal sector appreciate their professionalism and ability to handle sensitive situations, while those in Financial Services highlight cost savings and responsive service. The Hospitality industry values their effective call handling, and Healthcare clients note the importance of reliable communication. Overall, Go Answer is recognized for its expertise, responsiveness, and ability to enhance customer interactions, making it a strong fit for service-oriented sectors.
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Education Legal Financial services Other Industry Hospitality & leisure Healthcare Real estate Business services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Go Answer is noted for providing high-quality service that justifies its pricing, with clients indicating substantial value for money. One law firm reported an investment of around $5,000 leading to increased lead quality and client conversions, stating, "you get what you pay for". Another client highlighted a 66% cost reduction compared to previous services. Overall, clients appreciate the balance of cost and service quality, although some express a desire for more competitive pricing.Was this helpful?
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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Services provided
15% Call Center Services25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +325% IT Staff Augmentation5% Engineering5% HR ConsultingFocus Areas
30% Inbound appointment scheduling35% Answering services35% Virtual receptionistSee all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
Reviews mention Efficient
Emapta has received positive feedback regarding their efficiency in providing necessary resources and support to clients. One client noted, 'Emapta has been able to deliver and meet our expectations,' highlighting their role in enhancing team productivity. Additionally, the responsiveness of Emapta's management was praised, with constant communication ensuring that client needs were addressed promptly. Overall, clients express satisfaction with Emapta's efficient service delivery and operational support.-
BPO Services for Health Company
4.0 Nov 11, 2020Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. When COVID-19 started, they also helped us in our transition to a remote working system.
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Industry Experience
Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
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Other Industry Healthcare Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Japanese
- German
- Spanish
- French
This provider is available in 7 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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$1,000+Undisclosed50 - 249Dubai, United Arab Emirates
Services provided
20% Call Center Services25% Demand Generation Marketing25% Event Marketing +215% Performance Marketing15% Sales OutsourcingFocus Areas
100% Inbound appointment schedulingSee all 28 projectsDivision50 is a strategic agency specializing in Contact Center Services and integrated sales and marketing solutions. Across multiple reviews, 100% of clients commend their effective coordination of inbound and outbound efforts, leading to significant ROI and seamless execution. Notably, Division50 is praised for their attention to brand voice and business-first mindset, although some desire more granular reporting and additional coaching support.
Reviews mention Transparent
Clients have praised Division50 for their radical transparency throughout the project, particularly in how campaign details were communicated. One client highlighted that every aspect of the budget was meticulously broken down, fostering trust and setting Division50 apart from competitors. The overall sentiment reflects a strong appreciation for their clear communication and consistent updates, which kept the project aligned and on schedule.-
Digital Marketing Services for Creative Agency
5.0 Sep 29, 2025Among all the things Division50 delivered, the one that left the strongest impression was their radical transparency. Every campaign detail was broken down to show exactly how the budget translated into the pipeline, not just surface metrics like clicks or impressions. That kind of precision and openness built immediate trust and set them apart from other partners we’ve worked with.
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11 of 11 reviews are 5 stars4 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
In the last six months, Division50 has garnered positive feedback for its strategic execution and measurable results across various projects. Clients highlighted impressive outcomes such as a 350 RSVP turnout with 68% attendance for a fintech event and a 42% increase in qualified leads through personalized email outreach. Their project management was noted for being structured and adaptive, with timely communication and responsiveness to client needs. Suggestions for improvement included enhancing real-time reporting capabilities and expanding local language support.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients consistently reported that Division50 offers excellent value for money, with many highlighting that their pricing aligns well with project budgets. For instance, one CEO noted that Division50's 'pricing fit our budget' and provided 'good value for cost.' Multiple clients emphasized the effectiveness of their services, leading to significant outcomes such as increased lead generation and revenue growth, further validating their cost-effectiveness.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Arabic
- French
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
40% Inbound appointment scheduling50% Answering services10% Virtual receptionistSee all 3 projectsROI CX Solutions is a Customer Service Center specializing in Contact Center Services, including Inbound and Outbound Call Handling. The company consistently receives positive feedback, with 100% of reviewers highlighting their professionalism, responsiveness, and efficiency. Clients commend their ability to enhance call performance, flexibility, and cost efficiency, making ROI CX Solutions a valuable partner for businesses seeking reliable Customer Support Services.
Reviews mention Flexible
Clients have consistently highlighted the flexibility of ROI CX Solutions as a key strength. One client noted their 'impressive' willingness to adapt to various needs, which significantly contributed to the project's success. Overall, the sentiment surrounding the company's flexibility is highly positive, with clients appreciating their responsiveness and ability to meet specific demands effectively.-
Staffing & Call Center Services for Event Company
5.0 Jan 16, 2026The company's flexibility and willingness to work on anything we need have been impressive. This adaptability has been crucial in meeting our project requirements. Their ability to adjust and accommodate our needs demonstrates a strong commitment to client satisfaction.
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0 of 1 Inbound appointment scheduling reviews is 5 stars1 new review for Inbound appointment scheduling in past 6 monthsUnknown avg. project costInbound appointment scheduling Experience
ROI CX Solutions has received overwhelmingly positive feedback for their inbound appointment scheduling services, with 100% of reviewers praising their professionalism, empathy, and efficiency. Clients highlight improvements in call performance, appointment conversion, and cost efficiency, attributing reduced missed scheduling opportunities and administrative burdens to their involvement. The team's responsiveness and effective communication have also been commended, illustrating their expertise and impact in enhancing patient experiences and operational flexibility.
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1 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read moreWas this helpful?
Industry Experience
ROI CX Solutions has demonstrated expertise across the Medical, Hospitality & Leisure, and Retail industries. In the Medical sector, they excelled in managing call centers, enhancing patient experience, and operational efficiency. The Hospitality industry praised their flexibility and cost-effectiveness, while the Retail sector valued their responsiveness and problem-resolution capabilities. Overall, feedback indicates strong performance, professionalism, and a client-centric approach, making ROI CX Solutions a suitable partner across these diverse fields.
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Medical Hospitality & leisure RetailWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
25% Inbound appointment scheduling50% Answering services25% Virtual receptionistSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Great project management
Clients have consistently praised six eleven global services for their exceptional project management. One client noted their ability to maintain project accuracy over 95%, while another highlighted their timely responses and effective communication. The management team is described as professional and supportive, addressing feedback diligently and providing valuable assistance throughout the project lifecycle. Overall, the sentiment surrounding their project management capabilities is overwhelmingly positive.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Services provided
15% Call Center Services30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +510% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingFocus Areas
30% Inbound appointment scheduling35% Answering services35% Virtual receptionistSee all 7 projectsSolvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices.
Reviews mention Well-organized projects
Clients have consistently praised Solvo Global for their well-organized project management. One CEO noted, 'Every process is now documented,' highlighting the company's commitment to thorough documentation and standard operating procedures. The seamless communication and proactive nature of Solvo's staff further emphasize their organizational efficiency. Overall, the sentiment reflects strong satisfaction with Solvo Global's structured approach, which has effectively alleviated operational burdens for clients.-
BPO Services for Management Consulting Firm
5.0 Nov 22, 2021Solvo mapped out my business processes to create a well-documented SOP and provides me with access to KPI dashboards. This reflects their ability to organize projects efficiently and ensure that all procedures are clearly outlined. My employees are extremely proactive and are constantly looking for a better way to do things.
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1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
BPO Services for Management Consulting Firm
5.0 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
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$1,000+$50 - $99 / hr2 - 9Gdańsk, Poland
Services provided
15% Call Center Services65% Sales Outsourcing5% Advertising +35% Email Marketing5% Market Research5% Search Engine OptimizationFocus Areas
100% Inbound appointment schedulingSee all 11 projectsArchitecture of Sales is a Contact Center Services provider specializing in outbound call center and telemarketing services. Reviews indicate a high success rate, with 100% of clients noting their precision and supportiveness. They are praised for arranging meetings and delivering impressive results, with no areas for improvement mentioned.
Reviews mention Efficient
The feedback regarding the efficiency of Architecture of Sales is overwhelmingly positive. One client highlighted their ability to deliver all project components on time and noted that the entire process was executed smoothly. Additionally, the client appreciated the company's transparent pricing and honest communication, further emphasizing their efficient operations. Overall, the sentiment reflects a strong endorsement of the company's efficiency in meeting client needs.-
Sales Outsourcing for IT Services Company
5.0 Aug 11, 2025The project management was characterized by everything being delivered on time and very smoothly. We were particularly impressed by their efficiency, which was evident in their ability to manage timelines effectively and maintain clear communication throughout the process. This ensured that our needs were met promptly and without any issues.
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1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Business Consulting for Architecture & Design Firm
5.0 — Architecture of Sales was hired by an architecture and design firm to contact Polish market companies about consolidation. Their goal was to help the client extend their market. Read moreWas this helpful?
Industry Experience
Architecture of Sales has demonstrated expertise across diverse industries, including Information Technology, Legal, Human Resources, and Construction. Clients praised their effectiveness in lead generation, market entry, and customer engagement, noting strengths in communication, project management, and understanding of industry-specific needs. Overall sentiment is highly positive, with many reviewers commending their efficiency, transparency, and ability to deliver results on time, making them a suitable choice for organizations seeking support in these sectors.
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IT Services Human Resources Engineering Software Legal Information technologyWas this helpful?
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +210% Back Office Outsourcing10% IT Staff AugmentationFocus Areas
50% Inbound appointment scheduling50% Answering servicesSee all 22 projectsMercatus is a company specializing in Contact Center Services, providing Customer Support Services, Inbound Call Center, and Telephonic Support. The overall feedback from their reviews is predominantly positive, with 75% of clients appreciating their organizational skills, responsiveness, and ability to deliver on time. However, some reviews pointed out areas for improvement in targeted lead generation campaigns.
Reviews mention Results-oriented
Clients express a strong sentiment of being results-oriented regarding Mercatus's services. One client noted that they exceeded their targets by double within six months, highlighting the effectiveness of the partnership. The collaboration was described as efficient, requiring minimal involvement from the client's side, which further emphasizes Mercatus's commitment to achieving results. Overall, clients appreciate the specialization and expertise demonstrated by the team.-
Lead Generation for Cybersecurity Service Provider
5.0 Mar 2, 2022We have notice 30% increase in sales after the second month of the project. Since our product and services are complex we consider these numbers great. Their agents and the CEO were willing to learn more about our product and services in order to be more effective in attracting new leads and prospects for Diamatix.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Mercatus for their effective lead generation and outreach campaigns, particularly noting significant success in the Bulgarian market. One client highlighted increased visibility and appointment settings with interested leads, resulting in purchase orders. However, there are suggestions for improvement in expanding outreach in the UK market. Overall, sentiment is positive, with clients appreciating the proactive communication and project management practices employed by Mercatus.Was this helpful?
Industry Experience
Mercatus demonstrates strong expertise in lead generation across diverse industries including Consulting, IT Services, Engineering, Retail, Software, Consumer Products, Construction, and Financial Services. Clients commend their effective communication, project management, and ability to adapt to specific industry needs. Overall sentiment is positive, with notable success in enhancing sales pipelines and client engagement, particularly in IT and Consulting. Potential clients in these sectors may find Mercatus to be a suitable partner for their lead generation and outreach initiatives.
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Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchMercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Tunis, Tunisia
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
35% Inbound appointment scheduling35% Virtual receptionist30% Answering servicesSee all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
9 of 9 Call Center Services reviews are 5 stars9 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read moreWas this helpful?
Industry Experience
Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
Read All ReviewsSelect Industry to see insights
Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Italian
- Arabic
- Spanish
- German
This provider is available in 2 time zones:
- Central European Time (CET)
- Universal Coordinated Time (UTC)
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$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
50% Inbound appointment scheduling50% Answering servicesSee all 4 projectsVer-A-Fast is a Contact Center Services company specializing in Outbound and Inbound Call Center operations, Telemarketing Services, and Customer Support Services. Across their reviews, 100% highlight their efficient project management, timely delivery, and customizable programs. Clients consistently praise their responsiveness and flexibility, with service levels meeting targets at an impressive 85% rate.
4 of 4 reviews are 5 stars4 new reviews for Call Center Services services$200,000 – $999,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of Ver-A-Fast highlight their effective communication and project management, with clients noting impressive response times and high connection rates. One client emphasized their ability to meet service and revenue goals consistently, while another praised the company's cultural alignment and low turnover rates among representatives. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction with the quality of service and responsiveness, and no significant areas for improvement identified.Was this helpful?
2 of 2 Inbound appointment scheduling reviews are 5 stars2 new reviews for Inbound appointment scheduling in past 6 monthsUnknown avg. project costInbound appointment scheduling Experience
Ver-A-Fast has received overwhelmingly positive feedback for their inbound appointment scheduling services, with 100% of clients noting timely project delivery and responsiveness. They achieved a 15% connection rate for insurance quote follow-ups and demonstrated efficiency in managing phone and email inquiries. Clients appreciate their flexibility, organizational skills, and the impact on reducing staff workload. Overall, there are no significant areas for improvement noted, reflecting strong client satisfaction.
Read Most Recent ReviewWas this helpful?
4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Mattress Retailer
5.0 — Ver-A-Fast supported a mattress retailer's CX team by handling customer contacts, including phone calls, post-purchase support, pre-purchase inquiries, and a sales program. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients.Was this helpful?
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Focus (x-axis)
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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20% Call Center Services50% Inbound appointment scheduling80% Other -
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10% Call Center Services100% Inbound appointment scheduling90% Other -
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38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
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39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
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10% Call Center Services75% Inbound appointment scheduling90% Other -
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45% Call Center Services35% Inbound appointment scheduling55% Other -
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20% Call Center Services25% Inbound appointment scheduling80% Other -
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