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Top Survey Companies

Ratings Updated: February 11, 2026
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15 Leaders 15 Contenders

1,360 Companies

Outbound Services: Customer Surveys & Market Research Calls

List of the Top Survey Services

  • Intelemark Logotype

    4.8 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Scottsdale, AZ

    Services provided

    50% Call Center Services
    30% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Market Research

    Focus Areas

    60% Customer Surveys & Market Research Calls
    30% B2C Telemarketing & telesales
    10% Third party verification

    Intelemark, a company specializing in Contact Center Services and Telemarketing Services, consistently delivers high-quality lead generation, outbound call handling, and appointment-setting services. With a notable emphasis on responsiveness and flexibility, they have effectively served diverse industries, as evidenced by positive reviews from clients in healthcare, technology, and manufacturing. Approximately 90% of reviewers commend their professionalism and ability to integrate seamlessly into client operations, highlighting their adept project management and skilled communication.

    See all 12 projects

    Reviews mention Personable

    Clients express a strong sentiment of personalization in their interactions with Intelemark, highlighting the company's genuine customer focus and adaptability. One client noted the 'real personal touch' and appreciated that the team felt like friends rather than just business partners. This approach fostered effective communication and flexibility, which were crucial to the project's success. Overall, feedback indicates a highly personable service experience.
    • Market Research for Educational Tour Company
      5.0 Apr 29, 2020

      Their entire staff was customer focused in that they genuinely wanted to do well and wanted our success. They worked with us from a workflow standpoint to make it easier on us and not try to make us fit their system. If I may add, there was a real personal touch. My concern on past experience with others in their space was that there would not be good communication or they would not be flexible to our needs. We now consider ourselves to be friends with their team.

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    Industry Experience

    Intelemark has demonstrated strong expertise across various industries, including Healthcare, Energy & Natural Resources, IT Services, Manufacturing, and Financial Services. Clients commend their ability to generate qualified leads, set appointments, and integrate seamlessly with existing teams. Feedback highlights strengths in responsiveness, effective communication, and an understanding of complex product offerings. Overall sentiment is highly positive, particularly in Healthcare and Consulting, where Intelemark significantly impacted clients' sales funnels and customer engagement.

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    Select Industry to see insights

    Medical Energy & natural resources Other Industry Consulting Manufacturing Healthcare IT Services Chemicals & Biotechnology Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Intelemark is often praised for providing exceptional value for money, with clients noting their cost-effectiveness in lead generation. For instance, one client highlighted a $5,000 investment that resulted in significantly more appointments than their internal efforts could achieve. Another client mentioned spending $25,000, emphasizing that the campaign paid for itself upon securing just one client. Overall, clients express high satisfaction with Intelemark's pricing structure relative to the quality of leads and services received.
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    Milwaukee, Wisconsin (2) Naples, Florida (1) Hyattsville, Maryland (1) Kansas City, Missouri (1) Plano, Texas (1) Hartford, Connecticut (1) Miamisburg, Ohio (1) Draper, Utah (1) Philadelphia, Pennsylvania (1) Richmond, Virginia (1) Oak Brook, Illinois (1)
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  • LTVplus Logotype

    LTVplus

    4.9 8 reviews
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    25% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing +2
    5% AI Consulting
    5% Staffing

    Focus Areas

    40% Customer Surveys & Market Research Calls
    50% Collections Recovery Services
    10% Third party verification

    LTVplus is a company specializing in Customer Support Services, offering solutions such as Contact Center Services, Phone Support, and Customer Care Services. Reviews highlight their exceptional responsiveness and effective project management, with 100% of reviewers noting impressive engagement and support. However, some suggest improvement in team member fit and ongoing training.

    See all 8 projects
    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback on LTVplus highlights their effective management of global customer support outsourcing, with particular praise for their recruitment, HR, and compliance services. Clients appreciate the company's alignment with their values and budget, as well as the quality of support provided. Notably, one CEO noted the impressive combination of customer service management with remote staffing solutions. However, some clients mentioned that recruiting for niche positions may require additional time, though the results remain commendable.
    Read 1 Recent Review
    2 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Dog Food Manufacturer & Distributor

    5.0 — LTVplus provides around-the-clock customer support for a dog food manufacturer and distributor. The goal is to improve the client's customer satisfaction and retention.  Read more
    Read 3 Reviews

    Industry Experience

    LTVplus has demonstrated strong expertise across various industries, including eCommerce, Education, Retail, Automotive, and Advertising & Marketing. Clients praised their responsiveness, ability to meet deadlines, and effective customer support strategies, with notable improvements in customer satisfaction and retention rates. Overall, feedback reflects a positive sentiment, highlighting LTVplus as a reliable partner for businesses seeking enhanced customer service solutions tailored to their specific industry needs.

    Read All Reviews

    Select Industry to see insights

    eCommerce Education Retail Automotive Advertising & marketing Other industries

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend LTVplus for their competitive pricing and exceptional value for money. For instance, one customer highlighted that the pricing fit their budget while also providing great value for the cost. Another client noted the company's ability to deliver quality service at a budget-friendly rate. Overall, the sentiment reflects satisfaction with the cost-effectiveness of LTVplus's services, with multiple clients expressing that the value received far exceeds expectations.
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  • Blue Valley Marketing Logotype

    4.9 16 reviews
    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS

    Services provided

    35% Call Center Services
    40% Customer Service Outsourcing
    25% Sales Outsourcing

    Focus Areas

    25% Customer Surveys & Market Research Calls
    65% B2C Telemarketing & telesales
    10% Third party verification

    Blue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries.

    See all 16 projects

    Reviews mention Proactive

    Clients consistently highlight Blue Valley Marketing's proactive communication and responsiveness. One client noted their 'excellent' and timely communication, while another emphasized their status as 'one of the most responsive vendors' they have encountered. They actively seek feedback and make necessary adjustments promptly, ensuring all needs are met. Overall, the sentiment reflects a strong appreciation for their proactive approach in managing projects effectively.
    • Call Center Services for Business Consulting Company
      4.5 Apr 11, 2023

      Excellent. Allows timely and proactive with communication. We were impressed with their excellent communication and problem-solving skills.

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    • Subscriber & Prospect Outreach for B2B Media Company
      5.0 Mar 17, 2023

      Blue Valley Marketing is one of, if not the most, responsive vendors I have ever worked with. I request return data files and they have always arrived by the date/time requested and quite often, even sooner than expected. Reporting is delivered consistently and adjustments needed on any project are made immediately. If there were things that could have been done differently, Blue Valley would have known about those things early on and would have adjusted accordingly. That is due to the way that they proactively reach out to ensure that there isn't any change needed or anything else that I needed done.

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    Industry Experience

    Blue Valley Marketing has received positive feedback across multiple industries, including Media, IT Services, Hospitality, Wellness & Fitness, Restaurants, and Software. Clients commend their expertise in lead generation, customer service, and project management, noting consistent improvements in metrics such as customer satisfaction and sales revenue. The overall sentiment is highly favorable, reinforcing their adaptability and strong communication skills, making them a suitable partner for clients in these sectors.

    Read All Reviews

    Select Industry to see insights

    Media Information technology IT Services Hospitality & leisure Wellness & Fitness Restaurants Software Nonprofit Manufacturing Publishing

    Average Project Cost Breakdown

    Less than $10,000 (5) $10,000 to $49,000 (4) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently praise Blue Valley Marketing for providing excellent value for money, with numerous reviews highlighting that their pricing aligns well with budgetary constraints. One client noted, 'Pricing fit our budget and good value for cost,' while another mentioned their 'cost per order' was favorable. Overall, the sentiment reflects a strong appreciation for the quality of services relative to the costs, indicating that clients feel they receive substantial returns on their investments.
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    More responsive than most other service providers

    Blue Valley Marketing is responsive

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  • Welsend Logotype

    4.9 11 reviews
    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Services provided

    30% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +1
    10% CRM Consulting and SI

    Focus Areas

    15% Customer Surveys & Market Research Calls
    45% B2C Telemarketing & telesales
    25% Collections Recovery Services +1
    15% Third party verification

    Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.

    See all 11 projects
    5 of 6 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Call Support for Hotel Chain

    5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read more
    Read 6 Reviews

    Industry Experience

    Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.

    Read All Reviews

    Select Industry to see insights

    Telecommunications Government Transportation Manufacturing Hospitality & leisure

    Average Project Cost Breakdown

    $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
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    China (5) Germany (1)
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  • Social Bloom Logotype

    4.9 56 reviews
    $1,000+
    $50 - $99 / hr
    10 - 49
    Olympia, WA

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    20% Email Marketing

    Focus Areas

    100% Customer Surveys & Market Research Calls

    Social Bloom is a customer support services company specializing in outbound call center and telemarketing services. Reviews from clients reveal a 100% satisfaction rate, highlighting their strong communication, adaptability, and effectiveness in boosting lead generation and conversion rates by 50% and 30%, respectively. Clients commend Social Bloom's responsiveness and tailored approach to customer care services.

    See all 56 projects

    Reviews mention Exceeds expectations

    Clients consistently report that SocialBloom exceeds expectations in lead generation and project management. One client noted, "They exceeded expectations as far as scope of services and speed to deliver," highlighting their personalized approach. Another remarked on generating 570 high-quality leads, stating, "Their ability to deliver results and exceed expectations made them a valuable asset to our team." Overall, feedback emphasizes not only the quality of leads but also the seamless communication and dedication demonstrated by SocialBloom.
    • Lead Generation Services for Commercial Real Estate Company
      5.0 Apr 6, 2023

      Their project management was highly personalized to my specific business needs and they exceeded expectations as far as scope of services and speed to deliver. The personalized nature of the services provided. I wasn't just working with a random company to generate a list of unverified and inaccurate information.

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    • Lead Generation for Financial Services Company
      5.0 Jan 24, 2023

      Caleb was able to generate a total of 570 leads, which was well above our initial expectations. Additionally, they were able to deliver high-quality leads that helped drive conversions for our business. Their ability to deliver results and exceed expectations made them a valuable asset to our team.

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    4 of 6 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 6 times in the past 6 months

    In the past six months, client feedback on Social Bloom has been mixed. Positive reviews highlight their effective lead generation, tailored messaging, and responsive project management. For instance, one client noted a steady flow of high-quality leads and timely communication. However, a recent review criticized their quality control and lead relevance, ultimately leading to a request for a refund. Overall sentiment reflects both satisfaction with certain projects and frustration with others, indicating variability in service delivery.
    Read 6 Recent Reviews
    2 of 2 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Autonomous Vehicle Technology Co

    5.0 — SocialBloom provided call center services for an autonomous vehicle technology company. The team identified target verticals and contacts and executed outbound emails, calls, and Linkedin campaigns. Read more
    Read 2 Reviews

    View projects from:

    United States (35) England (3) Bulgaria (1) Canada (1) Germany (1) India (1) Ireland (1) United Arab Emirates (1) Scotland (1)
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  • WOW24-7 Logotype

    4.9 32 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Afton, WY

    Services provided

    25% Call Center Services
    65% Customer Service Outsourcing
    10% IT Staff Augmentation

    Focus Areas

    50% Customer Surveys & Market Research Calls
    50% Third party verification

    WOW24-7 is a distinguished provider of Contact Center Services, offering comprehensive Customer Support Services, including Inbound and Outbound Call Center solutions. The company is consistently praised for its flexibility, affordability, and exceptional service delivery, with over 90% of reviews highlighting their timely response and effective communication. Many clients have noted WOW24-7's ability to adapt quickly and integrate seamlessly into various business operations, enhancing customer satisfaction and operational efficiency.

    See all 32 projects
    1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars
    1 new review for Customer Surveys & Market Research Calls in past 6 months
    Less than $10,000 avg. project cost

    Customer Surveys & Market Research Calls Experience

    Overall feedback for WOW24-7 in the Customer Surveys & Market Research Calls service is highly positive, with 100% of reviewers noting the team's excellent communication and project management skills. Clients appreciated their quick response times and professionalism, particularly highlighting the impressive speed of email handling. No negative feedback was reported, indicating strong client satisfaction and effectiveness in addressing customer service needs.

    Read Most Recent Review

    Industry Experience

    WOW24-7 has received positive feedback across various industries, including pharmaceuticals, education, information technology, and retail. Clients praise their responsive customer service, effective communication, and ability to meet SLAs. In pharmaceuticals, they excel at managing customer inquiries efficiently. In education, their support is recognized for enhancing user experience. In IT and retail, they demonstrate adaptability and thorough integration with existing systems, consistently leading to improved customer satisfaction and operational efficiency. Overall, WOW24-7 is highly regarded for their flexibility and value across these sectors.

    Read All Reviews

    Select Industry to see insights

    Information technology Software Retail Design Manufacturing Hospitality & leisure Telecommunications Healthcare IT Services Consumer Products Energy & natural resources Education Other industries

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) Less than $10,000 (7) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently report that WOW24-7 offers competitive pricing and excellent value for money. One client mentioned their decision was influenced by WOW24-7's pricing fitting their budget while providing high-quality service. Another client highlighted significant cost savings, noting they received superior service at 50% less than maintaining an in-house team. Overall, feedback indicates that WOW24-7's affordability does not compromise service quality, leading to high satisfaction among clients.
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  • Answering Service Care Logotype

    4.8 19 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Margate, FL

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    10% Sales Outsourcing +2
    5% Back Office Outsourcing
    5% Business Consulting

    Focus Areas

    45% Customer Surveys & Market Research Calls
    50% B2C Telemarketing & telesales
    5% Third party verification

    Answering Service Care is a provider of Contact Center Services, including Inbound Call Center and Customer Support Services. Their reviews highlight their prompt and professional call handling, with over 80% of clients emphasizing the effectiveness of their 24/7 live agent support. Bilingual services and competitive pricing are frequently noted advantages, although some feedback suggests occasional delays in response times and minor communication issues.

    See all 19 projects

    Reviews mention Great project management

    Clients have consistently praised Answering Service Care for their exceptional project management. One CEO noted their team was 'super prudent & on-time,' while another highlighted their 'great SLA and response time.' The effective workflow and tailored services were also commended, with clients expressing satisfaction in how well the team understood their needs. Overall, the sentiment reflects a strong appreciation for the company's reliability and responsiveness.
    • Call Center Services for Video Production & Creative Company
      5.0 Jun 30, 2023

      Describe their project management. Did they deliver items on time? How did they respond to your needs? Super prudent & on-time. They tailored their service to our needs and were pleasant to work with.

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    • Call Center Services for IT Tech & Consulting Company
      5.0 Jul 16, 2020

      How effective was the workflow between your team and theirs? They have maintained a very effective workflow. The friendliness of their staff stands out. They got to know our clients!

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    9 of 13 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Roofing Contractor

    5.0 — A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of Read more
    Read 13 Reviews

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    United States (12) Canada (1)
    $35 Includes 0 minutes $1.55 Per Add’l Min $169 Includes 100 minutes $1.52 Per Add’l Min $289 Includes 500 minutes $1.43 Per Add’l Min

    Answering Service Pricing

    Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides customer service professionals who answer your calls and chats when you can’t. We get it, so you don't have to!
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  • Go4customer Logotype

    5.0 5 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India

    Services provided

    40% Call Center Services
    30% Customer Service Outsourcing
    20% Market Research +1
    10% Sales Outsourcing

    Focus Areas

    35% Customer Surveys & Market Research Calls
    35% B2C Telemarketing & telesales
    30% Third party verification

    Go4customer specializes in providing comprehensive contact center services, including inbound and outbound call center services, telemarketing, and customer care services. Reviews highlight their exceptional customer support, with 100% of reviewers praising their responsiveness and efficiency in project management. Clients consistently commend their commitment to customer satisfaction and seamless integration into existing operations.

    See all 5 projects
    4 of 4 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service & Back-Office for Residential Support Co

    5.0 — Go4customer provided call center services for a residential support services company. The team was responsible for 24/7 support, staff support, client support, compliance training, and reporting. Read more
    Read 4 Reviews

    Industry Experience

    Go4Customer has received positive feedback primarily in the Healthcare and Information Technology sectors. In Healthcare, clients appreciated their 24/7 support, compliance training, and impact on client satisfaction, reflecting strong operational efficiency. In the IT industry, their call center services significantly improved customer support and lead generation, showcasing their commitment to customer satisfaction and reliability. Overall, Go4Customer is well-suited for organizations seeking effective call center solutions in both Healthcare and IT, demonstrating expertise and adaptability.

    Read All Reviews

    Select Industry to see insights

    IT Services Healthcare Information technology

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently highlight Go4Customer's competitive pricing and strong value for money. For instance, one client noted the 'good value for cost' and another emphasized that their 'billing is easier to read and pay.' Overall sentiment reflects satisfaction with cost-effectiveness, as clients reported significant monthly savings, such as $1,000 and $4,000, while receiving quality service. This underscores Go4Customer's commitment to delivering effective solutions at reasonable prices.
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    United States (2) Canada (1) India (1)
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  • Tasks Expert- A Virtual Assistant Company Logotype

    5.0 38 reviews
    $5,000+
    < $25 / hr
    250 - 999
    Kalyan, India

    Services provided

    25% Call Center Services
    15% Back Office Outsourcing
    10% Customer Service Outsourcing +5
    10% Finance & Accounting Outsourcing (FAO)
    10% Graphic Design
    10% Sales Outsourcing
    10% Web Design
    10% Web Development

    Focus Areas

    38% Customer Surveys & Market Research Calls
    32% B2C Telemarketing & telesales
    15% Collections Recovery Services +1
    15% Third party verification

    Tasks Expert- A Virtual Assistant Company specializes in Contact Center Services, offering outstanding Customer Support Services. The company consistently receives positive feedback, with around 100% of reviewers praising their data-driven strategy and personalized client engagement. Their expertise in Phone Support and Call Handling has improved customer satisfaction and operational efficiency for clients, with no suggested areas for improvement noted.

    See all 38 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, clients have expressed high satisfaction with Tasks Expert- A Virtual Assistant Company, highlighting their effective backend support and project management. One CEO noted their impressive consistency and follow-through, stating the team effectively removed tasks from his plate, allowing him to focus on outcomes. Clients also appreciate the company's alignment with their values and budget considerations. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.
    Read 1 Recent Review
    2 of 2 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Surveys & Market Research Calls for Mortgage Co

    5.0 — Tasks Expert- A Virtual Assistant Company developed satisfaction surveys for a mortgage company. The team designed a multi-tier loyalty program to enhance client retention.  Read more
    Read 2 Reviews

    Industry Experience

    Tasks Expert- A Virtual Assistant Company has demonstrated strong capabilities across various industries including Financial Services, Healthcare, Hospitality, and Consumer Products. Clients consistently praise their attention to detail, responsiveness, and the ability to improve operational efficiency. In Financial Services, they are noted for enhancing lead generation and client communication. In Healthcare, their support significantly eased administrative burdens. Overall, feedback reflects a positive sentiment, indicating that they are particularly well-suited for clients seeking efficient administrative and operational support.

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    Select Industry to see insights

    Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend Tasks Expert- A Virtual Assistant Company for their exceptional value for money, noting flexible pricing that aligns with budgets. One client highlighted a $599 monthly investment yielding significant efficiency gains, while another emphasized the 'good value for cost' in lead generation efforts. Overall, feedback reflects a strong sentiment towards their cost-to-performance ratio, with many clients appreciating the professional, reliable service that allows them to focus on core business activities.
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  • Veta Virtual Logotype

    5.0 60 reviews
    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    Focus Areas

    20% Customer Surveys & Market Research Calls
    40% B2C Telemarketing & telesales
    40% Third party verification

    Veta Virtual is a company specializing in Contact Center Services, with a focus on managing inbound and outbound calls, and providing telephonic support. The reviews are overwhelmingly positive, noting their excellent customer care services and responsiveness. Impressively, 90% of reviewers emphasize their high-quality customer support and adaptability to client needs, with particular praise for their project management, reliability, and the seamless integration of their services.

    See all 60 projects

    Reviews mention Great project management

    The feedback regarding Veta Virtual's project management is overwhelmingly positive, highlighting their exceptional and personalized service. One client noted that project management was 'exceptional, kind, caring,' and provided 'individual attention' to specific needs. Additionally, the timely delivery of services ensured that client communications and operations continued without gaps, reflecting their dedication to meeting client expectations effectively.
    • Inbound Customer Service for Sales & Marketing Agency
      5.0 Sep 13, 2023

      Yes they have been great! Always on top of things.

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    • Virtual Reception for Law Office
      5.0 Dec 13, 2022

      The management, Andy F. and Jessica H. have solved all the issues I have had in a moments notice.

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    • Virtual Assistance Services for Law Firm
      5.0 Aug 26, 2025

      Project Management was exceptional, kind, caring and devoted individual attention to my firm's needs when we needed it.

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    4 of 5 reviews are 5 stars
    5 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 5 times in the past 6 months

    Recent client feedback highlights Veta Virtual's exceptional call management services, noting their responsiveness and professionalism. Clients appreciated the attentive support, with one mentioning the company's commitment to ensuring a seamless transition even after contract termination. The overall sentiment is overwhelmingly positive, with clients reporting reduced missed calls and improved client experiences. Areas for improvement were minimal, primarily concerning cost calculations. Veta Virtual is recommended for reliable virtual receptionist services.
    Read 5 Recent Reviews
    42 of 44 Call Center Services reviews are 5 stars
    5 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Assistant for Boutique Law Firm

    5.0 — Veta Virtual acts as a boutique law firm's virtual receptionist. They schedule meetings for attorneys and attorneys and maintain a single calendar of meetings and provide warm transfers of each Read more
    Read 44 Reviews

    Industry Experience

    Veta Virtual has received positive feedback across various industries including Legal, Financial Services, and Other Industries. In the Legal sector, clients praised their call management, responsiveness, and ability to enhance client interactions, leading to increased client retention. In Financial Services, feedback highlighted improved call handling efficiency and client satisfaction. Overall, clients commend Veta Virtual for their professionalism, adaptability, and effective communication, suggesting they are well-suited for organizations requiring reliable reception services across diverse sectors.

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    Select Industry to see insights

    Other industries Software Consulting Other Industry Government Construction Real estate Healthcare Business services Advertising & marketing Human Resources Arts, entertainment & music Retail Legal Financial services
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  • 24H Virtual Logotype

    5.0 13 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    50% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    50% Customer Surveys & Market Research Calls
    50% Third party verification

    24H Virtual is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services, Inbound Call Center, and Call Handling. Reviewers consistently highlight their professionalism, responsiveness, and adaptability, with approximately 95% of feedback being positive. Many emphasize their effective communication and flexibility, particularly in managing after-hours services and unique projects.

    See all 13 projects

    Reviews mention Reliable

    Clients consistently highlight 24H Virtual's reliability, noting their punctuality and proactive communication. One client emphasized their responsiveness, stating that they were 'extremely reliable' and always kept them updated on progress. The dedication of team members, particularly Paul, was also praised for providing thorough support even post-project completion. Overall, the sentiment around reliability is overwhelmingly positive, reinforcing 24H Virtual as a dependable partner for business needs.
    • Web Dev, Content Mktg & Branding for Cleaning Company
      5.0 Oct 19, 2021

      We typically communicated through texts and Slack. They were very receptive, and whenever I had questions or problems, they got back to me right away. Additionally, they were extremely punctual, and they always finished what they promised to do in a timely manner. On top of that, they were extremely reliable, and we never wondered what they were up to because they always kept us updated with their progress.

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    Industry Experience

    24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.

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    Select Industry to see insights

    Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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    Canada (10) United States (3)
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  • TRU29 Solutions Inc. Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Pasig, Philippines

    Services provided

    25% Call Center Services
    40% Employer of Record (EOR) Services
    25% Back Office Outsourcing +1
    10% IT Strategy Consulting

    Focus Areas

    44% Customer Surveys & Market Research Calls
    36% B2C Telemarketing & telesales
    20% Collections Recovery Services

    TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.

    See all 4 projects

    Reviews mention Great project management

    Clients have expressed strong satisfaction with TRU29 Solutions Inc.'s project management, highlighting their effective and timely delivery of services. One CEO noted, 'Very good management throughout the company,' and emphasized that any requested changes were implemented promptly and without issues. The overall sentiment reflects confidence in their ability to manage staff and operations efficiently, contributing to a 100% success rate in their projects.
    • Outbound Sales Campaign for Telecommunications Company
      5.0 Apr 29, 2023

      The project management at TRU29 Solutions Inc. was very effective. Everything was done effectively and exactly how we needed. The company demonstrated very good management throughout, and anytime changes were needed, they were implemented without any issues.

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    Industry Experience

    TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.

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    Select Industry to see insights

    Information technology Telecommunications Financial services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.
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    Poland (1) South Africa (1) United States (1) England (1)
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  • Global Response Logotype

    4.5 9 reviews
    $50,000+
    Undisclosed
    1,000 - 9,999
    Margate, FL

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    15% Back Office Outsourcing +1
    15% IT Managed Services

    Focus Areas

    70% Customer Surveys & Market Research Calls
    30% Collections Recovery Services

    Global Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.

    See all 9 projects

    Reviews mention Reliable

    Clients consistently express a high level of satisfaction with the company's reliability. One client highlighted their dependable nature, stating they are 'very reliable and do a great job.' Additionally, the client emphasized their commitment to customer service, noting that the team is 'always friendly' and fulfills their promises. Overall, the sentiment reflects a strong trust in the company's ability to deliver consistent and effective support.
    • Reservation & Customer Support Services for Hotel
      5.0 Nov 2, 2017

      They are very reliable and do a great job. It has been 2 years since we started using their services.

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    3 of 9 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service and Order Processing for Retail Company

    5.0 — Read more
    Read 9 Reviews

    Industry Experience

    The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.

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    Select Industry to see insights

    Healthcare Retail Real estate Hospitality & leisure Business services Financial services

    View projects from:

    Phoenix, Arizona (2) Kissimmee, Florida (1) Millville, New Jersey (1) Brooklyn, New York (1) Elmhurst, New York (1) Oceanside, California (1) Hartsville, South Carolina (1) Upper Marlboro, Maryland (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 2 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
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  • MattsenKumar LLC Logotype

    4.2 6 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gurugram, India

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Sales Outsourcing
    10% Transcription

    Focus Areas

    33% Customer Surveys & Market Research Calls
    34% B2C Telemarketing & telesales
    33% Third party verification

    MattsenKumar LLC is a professional contact center service provider offering comprehensive customer support services, including inbound and outbound call handling, telemarketing, and customer care services. The company receives positive feedback for its proactive project management, adaptability, and effective customer service, with 90% of customer issues reportedly resolved efficiently. Clients commend their commitment to understanding client needs and their 24/7 availability.

    See all 6 projects

    Reviews mention Accommodating

    Clients consistently commend MattsenKumar LLC for their accommodating nature and adaptability. One client highlighted their flexibility in responding to changing needs, stating they were 'highly adaptable and flexible with our demands.' Another noted their 'willingness to learn about their client's business' and ability to quickly adjust to new expectations. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's responsiveness and dedication to meeting client requirements.
    • Menu Digitalization for Food Delivery Company
      4.0 Oct 5, 2021

      The level and quality of communication between both parties has been excellent. Responses are promt and accurate. Negotiations are also done very well, we are overall impressed in this regard. They are highly adaptable and flexible with our demands.

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    • Call Center Services for Subsidiary Bank
      4.5 May 13, 2021

      Their willingness to learn about their client's business/ expectation and adapting quickly to dynamic products/ changes differentiates them from all other service providers in the BPO vertical. This is fairly good. Other than few minor things, timelines are met for most of the things.

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    0 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Financial Institution

    4.5 — MattsenKumar LLC provides call center services to a financial firm. They respond to the phone calls, emails, and social media chats of customers. Overall, they answer complaints, requests, and Read more
    Read 3 Reviews

    Industry Experience

    MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.

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    Select Industry to see insights

    Other Industry Financial services Business services Consumer Products

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.
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  • Flatworld Solutions Logotype

    4.7 23 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Bengaluru, India

    Services provided

    30% Call Center Services
    30% Custom Software Development
    10% AI Consulting +3
    10% AI Development
    10% AR/VR Development
    10% Web Design

    Focus Areas

    25% Customer Surveys & Market Research Calls
    50% B2C Telemarketing & telesales
    25% Third party verification

    Flatworld Solutions is a company specializing in Contact Center Services, offering Customer Support Services, Inbound Call Center, Outbound Call Center, and more. Reviewers consistently praise their professionalism, project management, and communication skills, with approximately 98% noting positive customer satisfaction. Clients appreciate their cost-effective solutions, although some suggest improvements in technical aspects and call recording provisions.

    See all 23 projects

    Reviews mention Unique expertise

    Clients have consistently highlighted Flatworld Solutions' unique expertise, particularly in acquiring domain knowledge and delivering tailored solutions. One client noted their impressive level of expertise in developing Power BI reports, which enabled data-driven decision-making. Another emphasized the breadth of services provided, which has significantly improved operational efficiency. Overall, sentiment regarding their expertise is highly positive, with no significant areas for improvement identified.
    • BI & Big Data Consulting for University
      5.0 Sep 7, 2023

      The level of expertise and the lengths they went to to acquire domain knowledge was impressive. They were very responsive and professional. Clear project timeline and deliverables provided.

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    8 of 9 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Technical Support for Veterinary Mgmt. Solutions Firm

    5.0 — A veterinary management solutions firm hired Flatworld Solutions for their call center services. They utilize Zoho and RingCentral for technical support and create videos through Canva. Read more
    Read 9 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (7) Less than $10,000 (4) $50,000 to $199,999 (2) $200,000 to $999,999 (2) $10,000,000 + (1)

    What Clients Have Said

    Clients generally perceive Flatworld Solutions as offering good value for money, with many highlighting their competitive pricing. For instance, one client noted that the pricing fit their budget while providing good value. Another review emphasized their cost-effective solutions, stating that the partnership saved substantial operational costs. Overall, the sentiment is positive, reflecting satisfaction with the balance between cost and service quality, although some reviews suggest there may be room for improvement in pricing strategies.
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    United States (16) Australia (1) Canada (1) Hong Kong (1) England (1)
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  • Superhuman Prospecting Logotype

    5.0 44 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Norristown, PA

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Focus Areas

    33% Customer Surveys & Market Research Calls
    67% B2C Telemarketing & telesales

    Superhuman Prospecting is a telemarketing services provider specializing in outbound call center operations to enhance lead generation and appointment setting for businesses. The company receives highly positive feedback, with approximately 90% of reviews highlighting their professionalism, responsiveness, and effective project management. Clients commend their unique U.S.-based calling team and consultative approach, as well as their ability to deliver targeted and high-quality outreach.

    See all 44 projects
    2 of 2 Customer Surveys & Market Research Calls reviews are 5 stars
    1 new review for Customer Surveys & Market Research Calls in past 6 months
    Less than $10,000 avg. project cost

    Customer Surveys & Market Research Calls Experience

    Overall feedback for Superhuman Prospecting's Customer Surveys & Market Research Calls service is highly positive, with 100% of reviewers expressing satisfaction. Clients highlighted a 25% increase in meetings and impressed by the team's transparency and adaptability. Effective communication and project management were frequently praised, with no significant areas for improvement noted. The firm demonstrated expertise in executing marketing outreach campaigns, resulting in higher than expected prospecting sign-ups and client engagement.

    Read Most Recent Review
    29 of 31 Call Center Services reviews are 5 stars
    7 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Cold Outreach For Digital Marketing Agency

    5.0 — Pereus Marketing (RPMC) provided full-service cold calling for a digital marketing agency. They led onboarding and call scripting, including mid-campaign tweaks. Read more
    Read 31 Reviews

    Industry Experience

    Superhuman Prospecting has demonstrated strong expertise across various industries, including financial services, education, business services, and advertising & marketing. Clients praised their professionalism, responsiveness, and effectiveness in lead generation and appointment setting. Overall sentiment reflects satisfaction, particularly in financial services and business sectors, where measurable results indicated significant lead conversion and appointment success. Their tailored approach and detailed reporting have made them a valuable partner for companies seeking to enhance their outreach efforts.

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    Select Industry to see insights

    Pharmaceuticals Advertising & marketing Software Construction Healthcare IT Services Beauty & Cosmetics Sports Media Food & Beverages Retail Energy & natural resources Real estate Consumer Products Business services Cleaners Education Other Industry Transportation Financial services

    Average Project Cost Breakdown

    Less than $10,000 (30) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Superhuman Prospecting's competitive pricing and strong value for money. Feedback indicates that their services fit within client budgets while delivering high-quality results. One client noted, "Pricing fit our budget" and emphasized their "good value for cost." Another mentioned a 50% reduction in Cost Per Appointment. Overall, the sentiment reflects satisfaction with the cost-effectiveness and results achieved, with several clients stating they received more leads than expected, reinforcing the company's perceived value.
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  • CanadaDirect Logotype

    4.0 2 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Dorval, Canada

    Services provided

    52% Call Center Services
    20% Back Office Outsourcing
    15% Sales Outsourcing +1
    13% Customer Service Outsourcing

    Focus Areas

    17% Customer Surveys & Market Research Calls
    66% B2C Telemarketing & telesales
    17% Collections Recovery Services

    CanadaDirect is a provider of outbound telemarketing services with expertise in Contact Center Services and live agent solutions. Reviews highlight their exceptional project management skills and entrepreneurial focus, contributing to a 20% increase in sales and a significant reduction in customer complaints. Overall, feedback is overwhelmingly positive, with no noted areas for improvement.

    See all 2 projects
    1 of 1 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Voice Services for Financial Services Marketing Company

    5.0 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in.  Read more
    Read 1 Review

    Industry Experience

    CanadaDirect demonstrates significant expertise in the Advertising & Marketing industry, particularly in providing outbound telemarketing services with live agents and voice assistance. Clients report a marked increase in sales and a decrease in customer complaints, highlighting the company's strong project management and compliance focus. Their entrepreneurial approach and superior performance relative to competitors make them an excellent choice for companies in need of effective customer engagement solutions.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have consistently noted CanadaDirect's exceptional value for money, particularly in the context of their extensive telemarketing services. One client highlighted an annual investment of $3,000,000–$5,000,000, resulting in a 20% sales increase and a significant reduction in customer complaints. Feedback emphasizes their superior performance compared to competitors, with one client stating they are the best vendor they've ever worked with, reinforcing the perception of high value relative to cost.
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  • Acquire Intelligence Logotype

    4.6 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    14% Call Center Services
    60% Back Office Outsourcing
    16% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    50% Customer Surveys & Market Research Calls
    50% B2C Telemarketing & telesales

    Acquire BPO is a comprehensive Contact Center Services provider, specializing in both inbound and outbound call handling, telemarketing, and customer support services. Across reviews, 100% of clients commend their efficiency and time-saving capabilities, with strengths in fast response times and cost savings. However, suggestions for improvement focus on expanding their staff to further enhance service quality.

    See all 4 projects
    2 of 4 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Calling Services for Nonprofit

    4.5 — Read more
    Read 4 Reviews

    Industry Experience

    Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.

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    Select Industry to see insights

    Consumer Products Other Industry Nonprofit Hospitality & leisure

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.
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    New York City, New York (1) Scarsdale, New York (1) Staten Island, New York (1) Boston, Massachusetts (1)
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  • Outsource and Save Logotype

    Outsource and Save

    5.0 8 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999

    Services provided

    35% Call Center Services
    35% Back Office Outsourcing
    15% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    10% Customer Surveys & Market Research Calls
    40% B2C Telemarketing & telesales
    40% Collections Recovery Services +1
    10% Third party verification

    Outsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.

    See all 8 projects

    Reviews mention Understands their clients' needs

    The feedback regarding Outsource and Save indicates a strong understanding of client needs, with clients highlighting their effective communication and responsiveness. One client praised their onboarding manager, Amabia, for her proactive approach in maintaining service quality and addressing concerns promptly. Clients noted significant improvements in customer service metrics, such as reduced hold times and positive survey results. Overall, the sentiment reflects satisfaction with their tailored solutions and expertise in complex administrative functions.
    • Call Center Services for Management Service Organization
      5.0 Apr 13, 2022

      I am impressed by their medical knowledge and how well they understand complicated administrative functions. It was also a pleasant experience to going through their onboarding process.

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    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Staff Hiring Services for Laundry Company

    5.0 — Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery Read more
    Read 3 Reviews

    Industry Experience

    Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.

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    Select Industry to see insights

    Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare Construction

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.
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  • BitWide Logotype

    5.0 12 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Services provided

    30% Call Center Services
    30% Sales Outsourcing
    25% Email Marketing +1
    15% Content Writing Services

    Focus Areas

    75% Customer Surveys & Market Research Calls
    15% B2C Telemarketing & telesales
    5% Collections Recovery Services +1
    5% Third party verification

    BitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs.

    See all 12 projects

    Reviews mention Professional

    The feedback regarding BitWide's professionalism is overwhelmingly positive. Clients commend their communicative and responsive approach, highlighting a strong engagement in project execution and a flexible management methodology. One client noted their 'level of professionalism that is hard to find in the outsourced sales industry,' while another emphasized their 'very professional and persistent' demeanor in reaching target decision-makers. Overall, clients appreciate BitWide's respect for time and effective execution of services.
    • Call Center Services for CRM Company
      5.0 Oct 11, 2023

      BitWide is communicative, responsive, and engaged in how they execute. They value time in general and their client's time in particular. They have a flexible and adaptive project management methodology. They bring a level of professionalism that is hard to find in the outsourced sales industry.

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    • Advertising & Marketing for Health Technology Company
      5.0 Aug 23, 2022

      We have biweekly check-in meetings to align campaign objectives and report on campaign progress. The team was very professional and persistent in reaching the key decision makers in the target audience.

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    6 of 6 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales Outreach for IT Company

    5.0 — BitWide provided call center services for an IT company. They were responsible for connecting with prospects through LinkedIn and following up with unresponsive leads each month through phone calls. Read more
    Read 6 Reviews

    Industry Experience

    BitWide has received positive feedback across several industries including Consumer Products, Business Services, IT Services, Software, and Advertising & Marketing. Clients appreciate their effective lead generation, strong communication, and adaptability in outreach tactics. Notably, their expertise in cold calling and LinkedIn engagement has significantly boosted client sales metrics and brand awareness. Overall sentiment indicates a strong fit for companies seeking reliable sales outreach solutions, particularly in technology, marketing, and service-oriented sectors.

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    Select Industry to see insights

    Consumer Products Business services IT Services Advertising & marketing Software

    Average Project Cost Breakdown

    Less than $10,000 (6) $10,000 to $49,000 (3)

    What Clients Have Said

    Clients consistently highlight BitWide's competitive pricing and excellent value for money. For instance, one reviewer noted that BitWide offered a 'good value for cost,' while another emphasized their affordability compared to competitors. The sentiment across reviews reflects satisfaction with the pricing model, as clients appreciated the balance between cost and the quality of service received, leading to measurable outcomes such as increased leads and profitability.
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  • HiredSupport Logotype

    4.9 6 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Lahore, Pakistan

    Services provided

    15% Call Center Services
    35% Customer Service Outsourcing
    15% Back Office Outsourcing +3
    15% Data Annotation Services
    10% Content Moderation Services
    10% Transcription

    Focus Areas

    20% Customer Surveys & Market Research Calls
    30% Third party verification
    25% B2C Telemarketing & telesales +1
    25% Collections Recovery Services

    HiredSupport is a customer support services company that excels in providing comprehensive contact center services, including inbound call center, email, and social media support. With 100% positive feedback from clients, HiredSupport is praised for their professional communication and adaptability, and their seamless integration into existing systems ensures efficient customer service without requiring extensive oversight.

    See all 6 projects

    Reviews mention High-quality work

    HiredSupport consistently delivers high-quality work, as highlighted by clients who commend their professionalism and expertise. One CMO noted their responses are 'on the highest professional level,' while another client reported an increase in customer satisfaction from 69% to 91% after HiredSupport's engagement. Clients appreciate their ability to operate independently and efficiently, with one stating, 'They really did feel like an in-house team.' Overall, the sentiment is overwhelmingly positive regarding the quality of service provided.
    • Call Center Services for Game Dev Company
      5.0 Feb 2, 2023

      We are happy to have HiredSupport as a partner to support our clients. Their responses are on the highest professional level. The best outcome for us is that we do not need to think about one of our most important areas - customer support. Our partner is taking care of it on a highly professional level.

      Read Full Review
    • Live Chat Service for Health & Wellness Consumer Firm
      5.0 Jun 17, 2021

      They have managed to improve customer satisfaction score to 90% and reduce cost. Their ability to listen and receive training regularly means they are a vast improvement on the last company.

      Read Full Review
    • Customer Support for Proxy & VPN Business
      5.0 Jun 15, 2021

      Our response times (both in live chat and tickets) were reduced severely. They became as reliable as an in-house team and understood what we do and became synonymous with our brand. After 2 months, we hit our highest of a record 91% customer satisfaction rating. We're really happy with the results and glad we found HiredSupport.

      Read Full Review
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    2 of 2 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Online Cycling Apparel Business

    5.0 — HiredSupport provides call center services for an online cycling apparel business. The team is responsible for 24/7 customer support for the client. Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) Less than $10,000 (2)

    What Clients Have Said

    Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition.
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    United States (2) Canada (1) Romania (1)
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  • Call Masters BPO Logotype

    Call Masters BPO

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    20% Customer Surveys & Market Research Calls
    55% B2C Telemarketing & telesales
    25% Third party verification

    Call Masters BPO is a Contact Center Services provider specializing in Customer Support Services and Call Handling. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their professionalism, reliability, and results-driven approach. Clients appreciate their ability to improve sales and manage customer interactions effectively, underscoring their expertise in Phone Support and Customer Service Center operations.

    See all 2 projects
    2 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office & Customer Services for Online Retail Company

    5.0 — An e-commerce provider hired Call Masters BPO for customer service and back-office operations. Call Masters BPO handled requests from customers and suppliers and was responsible for social media. Read more
    Read 2 Reviews

    Industry Experience

    Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.

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    Select Industry to see insights

    Consumer Products Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.
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    $1,000 Virtual Live Chat Support 40/hrs per week $1,500 Phone & Chat Support 40/hrs per week $2,000 Phone Answering and Sales Agent 40/hrs per week

    Virtual Receptionist and Answering Services

    Ensure your business never misses a call with our Virtual Receptionist and Answering Services. Professional, reliable, and personalized to meet your needs. Let us handle your calls so you can focus on what matters most
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  • Contactopia Logotype

    5.0 4 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Sharjah, United Arab Emirates

    Services provided

    90% Call Center Services
    5% Email Marketing
    5% Social Media Marketing

    Focus Areas

    50% Customer Surveys & Market Research Calls
    50% B2C Telemarketing & telesales

    Contactopia is a company specializing in Contact Center Services, offering robust Customer Support Services focused on lead generation and client management through Inbound and Outbound Call Center activities. With a 100% positive feedback rate, clients consistently praise their effective communication, project management, and ability to exceed financial targets, with one client noting a 67% increase in expected revenue.

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    2 of 2 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for IT Solutions Company

    5.0 — Contactopia provided call center services for an IT solutions startup. The team conducted cold calls to help the client generate leads. The goal was to acquire five new clients monthly. Read more
    Read 2 Reviews

    Industry Experience

    Contactopia has received positive feedback across various industries including IT Services, Telecommunications, and Business Services. In IT Services, they excelled in lead generation, significantly exceeding client expectations. The Telecommunications sector praised their effective data management and client acquisition strategies. In Business Services, their affordable and feature-rich solutions were well-received. Overall, the sentiment is highly favorable, indicating Contactopia's expertise in driving client success and satisfaction across these diverse sectors.

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    Select Industry to see insights

    IT Services Telecommunications Business services

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients have praised Contactopia for their affordable pricing and high-quality services, often highlighting the exceptional value for money. One client noted that they chose Contactopia for their 'affordable price and quality work,' leading to successful client engagements. Another emphasized that Contactopia provided 'one of the most affordable options' with extensive features. Overall, the sentiment regarding cost and value is overwhelmingly positive, with clients expressing satisfaction and appreciation for the return on investment.
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    Bangladesh (1) Kazakhstan (1) Wales (1)
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  • Unee Solutions Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Bengaluru, India

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    15% Sales Outsourcing +1
    10% Customer Service Outsourcing

    Focus Areas

    50% Customer Surveys & Market Research Calls
    50% Third party verification

    Unee Solutions is a provider of Contact Center Services specializing in lead generation and appointment bookings. They are praised for their exceptional work ethics and innovative solutions, with 100% of reviewers highlighting their ability to tailor services to niche markets. Clients appreciate the significant time savings and increased leads achieved through their telemarketing services.

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    1 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Hospitality Company

    5.0 — Read more
    Read 1 Review

    Industry Experience

    Unee Solutions has received positive feedback primarily in the Hospitality & Leisure industry for their lead generation and appointment booking services. Clients commend their tailored approach, exceptional work ethic, and innovative solutions that effectively address unique business challenges. The overall sentiment is highly favorable, with clients appreciating the time saved and increased lead generation. This provider is well-suited for businesses seeking customized marketing support in niche markets.

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    Select Industry to see insights

    Hospitality & leisure

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed that Unee Solutions provides excellent value for money, particularly in lead generation services. One client noted that while they previously spent approximately $1,500 monthly for minimal leads, they now invest $2,000 for significantly higher output, emphasizing the invaluable time savings achieved. Overall, feedback highlights the company's tailored approach and effectiveness, with clients feeling that the cost is justified by the substantial results delivered.
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  • The Sales Factory Logotype

    4.7 23 reviews
    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    15% Call Center Services
    70% Sales Outsourcing
    15% Market Research

    Focus Areas

    15% Customer Surveys & Market Research Calls
    85% B2C Telemarketing & telesales

    The Sales Factory is a dynamic provider of outbound call center and lead generation services. They excel in strategic outreach, generating high-quality leads, and seamless integration with clients' systems. With 100% of reviews citing their professionalism and organization, the company is praised for its responsiveness and effective sales pipeline enhancements. Areas for slight improvement include data integration.

    See all 23 projects

    Reviews mention Proactive

    Clients consistently express a proactive sentiment towards The Sales Factory, highlighting their commitment to collaboration and responsiveness. One client noted, 'Results always exceeded expectations,' emphasizing the company's ability to adapt strategies effectively. Additionally, feedback indicated that the team was unafraid to request and provide feedback, ensuring a dynamic partnership. Overall, clients appreciate The Sales Factory's proactive approach in driving measurable results and fostering strong relationships.
    • Pipeline Generation for Data Management Software Company
      4.5 Aug 11, 2023

      The Sales Factory held regular meetings to track progress and KPIs, always brainstorming to find new solutions and strategies. Their team was consistent in activity and generating results. The representatives were curious, involved, and motivated to perform.

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    Industry Experience

    The Sales Factory has demonstrated expertise across diverse industries, including Logistics & Supply Chain, Real Estate, Insurance, Information Technology, and Manufacturing. Clients consistently praise their professionalism, responsiveness, and effective lead generation strategies, which have notably improved sales pipelines and conversion rates. Overall sentiment reflects strong satisfaction, particularly in IT and software sectors where their tailored outreach and communication have had significant impacts.

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    Select Industry to see insights

    Healthcare Logistics & Supply Chain Real estate Insurance Information technology Energy & natural resources Software Human Resources Manufacturing Consumer Products Business services Research Advertising & marketing Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (1)

    What Clients Have Said

    The Sales Factory is widely recognized for providing good value for money, with multiple clients noting that their pricing fits within budgets while delivering significant results. A client praised their 'good value for cost,' while another highlighted their 'exceptional results' and 'transparency.' Overall, feedback indicates a positive sentiment towards their pricing relative to the quality of service provided, with several clients expressing satisfaction with the outcomes achieved for the investment made.
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    More responsive than most other service providers

    The Sales Factory is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Kantipur Management Private Limited Logotype

    Kantipur Management Private Limited

    5.0 1 review
    $1,000+
    < $25 / hr
    1,000 - 9,999

    Services provided

    15% Call Center Services
    29% Back Office Outsourcing
    17% Customer Service Outsourcing +7
    13% Staffing
    7% HR Consulting
    5% Recruiting
    4% Accounting
    4% Social Media Marketing
    3% IT Managed Services
    3% Insurance Services & Brokers

    Focus Areas

    15% Customer Surveys & Market Research Calls
    45% B2C Telemarketing & telesales
    20% Collections Recovery Services +1
    20% Third party verification

    Kantipur Management Private Limited is a Contact Center Services provider specializing in Customer Support Services, including both Inbound and Outbound Call Center operations. Reviewers consistently commend their high First Call Resolution rate, advanced technology, and expert project management, with 100% positive feedback highlighting their timely delivery and excellent customer satisfaction achievements.

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    1 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Motorcycle Distributing Company

    5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read more
    Read 1 Review

    Industry Experience

    Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.

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    Select Industry to see insights

    Automotive

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.
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  • Experts Helping Businesses Logotype

    5.0 3 reviews
    $25,000+
    < $25 / hr
    50 - 249
    Karachi, Pakistan

    Services provided

    30% Call Center Services
    40% Customer Service Outsourcing
    15% Back Office Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    45% Customer Surveys & Market Research Calls
    40% Third party verification
    15% B2C Telemarketing & telesales

    Experts Helping Businesses is a highly regarded provider of Contact Center Services, specializing in Customer Support Services and Call Handling. With no negative feedback reported, 100% of reviewers commend their industry expertise and project management skills. Clients appreciate their consistent task execution and effective communication, highlighting their proficiency in telephonic support and customer care services.

    See all 3 projects
    1 of 1 Call Center Services reviews are 5 stars
    $10,000,000 + avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Marketing Company

    5.0 — Experts Helping Businesses provides call center and customer support services for a marketing company. Read more
    Read 1 Review

    Industry Experience

    Experts Helping Businesses has demonstrated strong capabilities in the healthcare and customer service industries. In healthcare, they excel in lead generation, providing high-quality leads and effective project management, as noted by a satisfied client. In the customer service sector, their expertise and reliability are highlighted, with ongoing support for call center operations. Overall, feedback indicates a positive sentiment in both industries, with particular praise for their responsiveness and knowledge, making them a fitting choice for clients in these sectors.

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    Select Industry to see insights

    Healthcare Other Industry

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently express satisfaction with the value provided by Experts Helping Businesses, noting that their investment, which ranged from $1 million to $2 billion annually, yielded exceptional results. One client stated they had 'the best lead generator' and praised the team's responsiveness and project management. Overall, sentiment is positive, with no reported issues and clients highlighting the company's expertise and commitment to delivering quality service.
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  • Global Bilgi Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Services provided

    30% Call Center Services
    20% Corporate Training & Coaching
    20% Customer Service Outsourcing +2
    15% HR Outsourcing
    15% IT Managed Services

    Focus Areas

    10% Customer Surveys & Market Research Calls
    70% B2C Telemarketing & telesales
    20% Third party verification

    Global Bilgi is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Centers, and Telemarketing Services. Reviews highlight their professionalism and strong performance in meeting key performance indicators, with one client noting a 20% revenue target exceedance. While their pricing is higher than competitors, 100% of reviewers value their service quality and transparency.

    See all 3 projects

    Reviews mention Timely

    Clients have consistently praised Global Bilgi for their timely delivery and proactive communication. One client noted that Global Bilgi meets all deadlines and informs them of any external issues that may affect timelines, showcasing their commitment to transparency. Additionally, they exceeded revenue targets even during challenging circumstances, indicating strong project management capabilities. Overall, the sentiment regarding their timeliness is highly positive, with clients expressing confidence in their ability to meet expectations.
    • Telesales & Customer Service for Telecommunications Company
      5.0 Apr 7, 2021

      Global Bilgi meets the deadlines. If an external issue comes up and we need to change our terms and conditions, they inform us proactively and try to adhere to the timelines anyway. There has not been any situation where we discovered something they didn’t inform us about.

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    2 of 2 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Telecom Service Provider

    5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
    Read 2 Reviews

    Industry Experience

    Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.

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    Select Industry to see insights

    Consumer Products Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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  • OnBrand24 Logotype

    4.6 4 reviews
    $5,000+
    Undisclosed
    250 - 999
    Beverly, MA

    Services provided

    15% Call Center Services
    55% Customer Service Outsourcing
    30% Sales Outsourcing

    Focus Areas

    100% Customer Surveys & Market Research Calls

    OnBrand24 is a Contact Center Services provider specializing in telemarketing, inbound and outbound call handling, and customer support services. Their strengths include exceptional customer service, flexibility, and quick response times. Reviews indicate a high satisfaction rate, with approximately 80% positive feedback on their ability to save clients both time and money. Some suggestions for improvement include diversifying services and expanding capabilities.

    See all 4 projects

    Reviews mention Professional

    Clients consistently highlight OnBrand24's professionalism, noting their quick response times and supportive customer service. One client emphasized the company's role in creating a positive business environment and praised their readiness to assist during challenging times. Overall, the sentiment reflects a strong appreciation for OnBrand24's dedicated and professional approach, which has contributed significantly to client success.
    • Order Processing for Consumer Products Company
      4.5 Nov 2, 2017

      OnBrand24 provides a great level of professionalism. When our company was stuck, OnBrand24 support team was always ready to assist.

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    2 of 4 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Debt Collection Services for Real Estate Company

    5.0 — Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients generally perceive OnBrand24 as offering competitive pricing and significant value for money. One reviewer noted a savings of $1,000 per month and expressed satisfaction with the service's flexibility and customer support. Another client highlighted a monthly saving of approximately $3,000 compared to hiring in-house staff. Overall, feedback indicates that clients appreciate the cost-effectiveness of OnBrand24's services, which allow them to focus on their core business while achieving substantial financial savings.
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    Elk Grove Village, Illinois (1) East Chicago, Indiana (1) Los Angeles, California (1) Barnwell, South Carolina (1)
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  • GCS Agents Logotype

    4.9 6 reviews
    $50,000+
    $25 - $49 / hr
    250 - 999
    Salisbury, NC

    Services provided

    35% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +2
    10% Business Consulting
    5% HR Consulting

    Focus Areas

    50% Customer Surveys & Market Research Calls
    50% Third party verification

    GCS Agents is a leading provider of Contact Center Services, specializing in Customer Support Services and handling both inbound and outbound calls. With a strong focus on efficiency and customer care, they boast a 100% success rate in call handling, meeting client expectations consistently. Approximately 95% of reviews highlight their high-level performance and effective communication, emphasizing their professionalism and capacity to manage call centers seamlessly.

    See all 6 projects

    Reviews mention Understands their clients' needs

    Clients express strong satisfaction with GCS Agents' understanding of their needs, highlighting their ability to provide tailored solutions. One client noted the effective creation of training content that transformed company culture, emphasizing GCS Agents' willingness to adapt and communicate effectively. The VP of Business Development, George, received particular praise for his personalized approach, motivation, and commitment to client success, reflecting an overall sentiment of trust and reliability in addressing client challenges.
    • Content Creation for Lead Generation Company
      5.0 Feb 27, 2020

      George was top-notch—I loved all of our interactions. He gave great personal feedback, was motivating, and encouraging whenever we needed it. He went above and beyond his role and mentored me a bit. Not only did they provide content, but they provided exactly what I needed as a training manager. Some people are just in it for the money, and that’s not how it is with GCS Agents even though it was costly. Also, their willingness to work around my schedule and help on weekends was great. They really wanted us to be successful and understood our situation.

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    2 of 2 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Public Transportation Agency

    5.0 — GCS Agents provides call center services to establish a transport reservation system in compliance with federal regulations for a public transportation agency. Read more
    Read 2 Reviews

    Industry Experience

    GCS Agents demonstrates strong expertise in the Transportation, Advertising & Marketing, Utilities, Information Technology, and Energy & Natural Resources industries. Clients commend their ability to establish efficient call centers, create tailored training programs, and enhance customer interactions. Overall sentiment is positive, with consistent praise for communication, project management, and adaptability. GCS Agents excels in improving operational efficiency and customer satisfaction, making them a suitable partner for projects requiring customer service and training solutions.

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    Select Industry to see insights

    Transportation Advertising & marketing Utilities Information technology Energy & natural resources IT Services

    View projects from:

    Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)
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  • JOYNO INC Logotype

    5.0 3 reviews
    $1,000+
    Undisclosed
    250 - 999
    Lapu-Lapu City, Philippines

    Services provided

    10% Call Center Services
    20% Content Marketing
    20% Email Marketing +4
    20% Social Media Marketing
    10% Back Office Outsourcing
    10% SMS Marketing
    10% Video Marketing

    Focus Areas

    25% Customer Surveys & Market Research Calls
    25% B2C Telemarketing & telesales
    25% Collections Recovery Services +1
    25% Third party verification

    JOYNO INC is a marketing services company specializing in comprehensive digital marketing and content creation, including for platforms like YouTube, Facebook, and Instagram. With 100% positive feedback from clients highlighting their effective communication, company culture, and responsiveness, JOYNO INC has demonstrated significant success in elevating social media engagement and customer satisfaction.

    See all 3 projects
    1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars
    Less than $10,000 avg. project cost

    Customer Surveys & Market Research Calls Experience

    JOYNO INC has received overwhelmingly positive feedback for their Customer Surveys & Market Research Calls service, with 100% of reviewers expressing satisfaction. Clients highlight their expertise in digital marketing, responsiveness, and effective communication, resulting in increased social media engagement. Notably, their team culture, characterized by respect and support for all clients, is frequently praised. Overall, JOYNO INC's commitment to quality and client relationship management significantly impacts their projects positively.

    Read Most Recent Review

    Industry Experience

    JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions.

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    Select Industry to see insights

    Consulting Wellness & Fitness Restaurants

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.
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    Philippines (2) United States (1)
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  • Sourcefit Logotype

    4.8 12 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    10% Call Center Services
    10% Accounting
    10% Back Office Outsourcing +7
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Sales Outsourcing
    10% Staffing

    Focus Areas

    25% Customer Surveys & Market Research Calls
    25% B2C Telemarketing & telesales
    25% Collections Recovery Services +1
    25% Third party verification

    Sourcefit is a company specializing in Contact Center Services, including both inbound and outbound call handling, customer support, and telephonic support. Across the reviews, Sourcefit is praised for their budget-friendly pricing and value for cost, with approximately 67% of feedback highlighting their responsive communication and proactive management. However, some reviews suggest areas for improvement in productivity contribution and timely notifications of changes.

    See all 12 projects
    3 of 3 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    QA Services for Biometrics Solutions Firm

    5.0 — Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. Read more
    Read 3 Reviews

    Industry Experience

    Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions.

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    Select Industry to see insights

    Medical Logistics & Supply Chain Software Information technology Construction Financial services

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients consistently highlight Sourcefit's competitive pricing and high value for money. Feedback indicates that their services fit within budget constraints while delivering exceptional quality and responsiveness. For instance, one client noted, 'Good value for cost' and another emphasized their 'great culture fit' alongside pricing considerations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sourcefit's offerings, making them a favorable choice for various operational needs.
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    View projects from:

    United States (3) Singapore (2) Australia (1) Malta (1) Guernsey (1) England (1)
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  • Relay Human Cloud Logotype

    5.0 3 reviews
    Undisclosed
    < $25 / hr
    250 - 999
    Farmers Branch, TX

    Services provided

    10% Call Center Services
    10% Back Office Outsourcing
    10% Customer Service Outsourcing +8
    10% HR Outsourcing
    10% PEO/Employee Leasing
    10% Recruiting
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing
    10% Staffing
    5% Employer of Record (EOR) Services
    5% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    50% Customer Surveys & Market Research Calls
    50% B2C Telemarketing & telesales

    Relay Human Cloud is a company specializing in staff augmentation services, providing skilled remote professionals across various industries. Reviews consistently highlight their effective communication, seamless integration into existing teams, and significant enhancement of productivity, with no areas for improvement noted. Approximately 100% of reviewers commend their capacity to align with company values and offer cost-effective solutions, making them a valuable partner.

    See all 3 projects

    Industry Experience

    Relay Human Cloud has demonstrated expertise across various industries, notably in Energy & Natural Resources, Business Services, and Real Estate. Clients commend their skilled professionals for enhancing productivity and reducing labor costs through effective staff augmentation. In Energy, they facilitated complex accounting processes, while in Business Services, they drove significant operational efficiency. In Real Estate, Relay's support allowed teams to effectively manage workloads and improve client relationships. Overall, feedback across industries reflects strong satisfaction with Relay's responsiveness, communication, and value for cost.

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    Select Industry to see insights

    Energy & natural resources Business services Real estate

    Average Project Cost Breakdown

    $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Relay Human Cloud's competitive pricing and strong value for money. One reviewer noted that their pricing fit well within budget while providing dedicated accounting support, leading to increased productivity. Another emphasized the company's ability to augment local teams at a fraction of local costs, attributing significant productivity gains to Relay's services. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of the services provided.
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  • Intellink Logotype

    5.0 6 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    25% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    25% Customer Surveys & Market Research Calls
    25% B2C Telemarketing & telesales
    25% Collections Recovery Services +1
    25% Third party verification

    Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.

    See all 6 projects

    Reviews mention Receptive

    Intellink demonstrates a highly receptive approach, as evidenced by clients' feedback highlighting their commitment and responsiveness. One client noted that Intellink's operators provided 'great help' and were 'fully capable' in supporting customer needs. Another client praised the 'flawless communications' and '5-star attitude' of the team. While some clients wished for local language support, the overall sentiment remains positive, emphasizing Intellink's adaptability and dedication to meeting project requirements.
    • BPO Services for Renewable Energy Company
      5.0 Jul 15, 2021

      Intellink is connected to Adverio and the clients 24/7. Initial training of two weeks was done with the full engagement of the Intellink’s operators and a project manager. With the project ongoing they address our experts on case-by-case basis with mail or calls, when deeper expertise in the field (chemistry, engineering etc.) is required by clients.

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    • BPO Services for Pharmaceutical Distributor
      5.0 Jun 16, 2021

      The project wasn’t tremendously big, and many other companies were not really interested. Intellink was the right fit for this job. They have a pool of sales’ operators who are fluent in foreign languages, disciplined, and well receptive to needs.

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    Industry Experience

    Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.

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    Select Industry to see insights

    IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare Research

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.
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  • ASL BPO Logotype

    4.9 18 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Dhaka, Bangladesh

    Services provided

    25% Call Center Services
    35% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    50% Customer Surveys & Market Research Calls
    25% B2C Telemarketing & telesales
    20% Collections Recovery Services +1
    5% Third party verification

    ASL BPO is a Contact Center Services provider specializing in inbound customer care and virtual assistance. The company consistently delivers professional and effective call handling and scheduling services, with 100% of reviewers praising their reliability and responsiveness. While some agents were slower to train, ASL BPO's commitment to service excellence and adaptability stands out.

    See all 18 projects

    Reviews mention Collaborative

    Clients commend ASL BPO for their collaborative approach, highlighting their effective problem-solving and seamless integration of changes. Feedback emphasizes the team's willingness to adapt to evolving needs, with one client noting, "ASL BPO's team was highly collaborative, ensuring that any changes or new demands were integrated into the project seamlessly without disruption." Overall, the sentiment reflects a strong appreciation for ASL BPO's proactive communication and commitment to fostering a collaborative partnership.
    • Back Office & Customer Service Outsourcing for Consulting Co
      5.0 Nov 20, 2024

      ASL BPO maintained clear and open lines of communication, ensuring that Global Services Limited's needs were addressed quickly. Whenever new challenges or requirements arose, they responded promptly and efficiently, adjusting their approach as necessary to meet changing demands. ASL BPO worked closely with Global Services Limited, fostering a collaborative relationship that allowed for effective problem-solving and smooth execution of tasks. Their team was always willing to collaborate and offer solutions that fit within our business requirements. ASL BPO's team was highly collaborative, ensuring that any changes or new demands were integrated into the project seamlessly without disruption.

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    1 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back-Office Support & Digital Marketing for Law Firm

    5.0 — ASL BPO provides ongoing back-office support for a law firm. The team also provides digital marketing services to control the client's online visibility. Read more
    Read 1 Review

    Industry Experience

    ASL BPO has demonstrated significant expertise across various industries including Software, Consulting, Legal, Logistics, and Real Estate. Feedback highlights their strengths in SEO, customer support, and data processing, with consistent praise for professionalism and adaptability. Notably, their impact in the real estate sector is emphasized, showcasing improved operational efficiency and customer satisfaction. Overall, ASL BPO is well-regarded for providing tailored solutions that meet diverse client needs, making them a reliable choice for businesses in these fields.

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    Select Industry to see insights

    Software Consulting Legal Logistics & Supply Chain Real estate Other Industry Business services

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    United States (10) Australia (1) Canada (1) India (1) Russia (1)
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  • Reel Axis Logotype

    4.9 10 reviews
    $1,000+
    $150 - $199 / hr
    10 - 49
    Carlsbad, CA

    Services provided

    20% Call Center Services
    20% Content Marketing
    15% CRM Consulting and SI +3
    15% Demand Generation Marketing
    15% Email Marketing
    15% Marketing Strategy

    Focus Areas

    50% Customer Surveys & Market Research Calls
    50% B2C Telemarketing & telesales

    Reel Axis is a marketing and branding agency specializing in digital presence, lead generation, and strategic growth initiatives for various industries. The company consistently receives positive feedback for its professional project management, innovative strategies, and tailored solutions. Approximately 100% of reviewers highlight their effective communication and ability to integrate client feedback, while nearly 90% express satisfaction with their proactive approach and commitment to exceeding expectations.

    See all 10 projects

    Reviews mention Well-organized projects

    Clients have consistently praised Reel Axis for their well-organized project management. One client noted that they delivered milestones on time and maintained open communication, effectively integrating feedback into the workflow. Another highlighted the team's proactive approach to addressing potential issues, ensuring the project stayed aligned with goals. Overall, the sentiment reflects a strong appreciation for Reel Axis's professionalism and adaptability in managing projects.
    • Content Marketing Strategy for Educational IT Services Firm
      5.0 Apr 17, 2024

      The project management was highly professional and adaptive. They consistently delivered milestones on time and maintained clear, open communication throughout the process. Whenever we presented new requirements or adjustments, they were quick to respond and adept at integrating our feedback into the ongoing work. Their proactive approach to anticipating potential issues and addressing them promptly was particularly impressive, ensuring the project stayed on track and aligned with our goals.

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    • Brand Awareness for Software Provider
      4.5 Feb 22, 2017

      I had one point of contact, and they’ve been easy to work with. We communicate via email. The ideal vendor for me sets up the program, hands it off, and doesn't touch it. That was the case for OpGen Media. They have been able to meet deadlines with no problems.

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    Industry Experience

    Reel Axis has demonstrated expertise across diverse industries, including IT Services, Telecommunications, Human Resources, and Non-profit sectors. Clients in IT Services highlighted their innovative branding and sales strategy restructuring capabilities, which enhanced visibility and operational efficiency. In Telecommunications, feedback emphasized their effectiveness in expanding brand awareness and pipeline growth. Human Resources clients appreciated their personalized marketing strategies that increased lead generation. Overall, Reel Axis is well-regarded for their collaborative approach, proactive project management, and ability to tailor solutions to meet specific industry needs.

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    Select Industry to see insights

    IT Services Telecommunications Human Resources Non-profit Advertising & marketing Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) $50,000 to $199,999 (3) Less than $10,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praised Reel Axis for delivering strong value relative to their pricing. One client noted, 'Good value for cost,' while another highlighted that their 'pricing fit our budget,' emphasizing affordability without compromising quality. The sentiment across reviews reflects satisfaction with the balance of cost and results, with multiple clients acknowledging the company's ability to provide tailored solutions that align with their financial constraints and objectives.
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    View projects from:

    San Diego, California (2) Gainesville, Florida (1) Austin, Texas (1) Dublin, Ohio (1) Brookfield, Wisconsin (1) Santa Clara, California (1) Bozeman, Montana (1) Kirkland, Washington (1) Westby, Wisconsin (1)
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  • Taskforce BPO Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Knoxville, TN

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    33% Customer Surveys & Market Research Calls
    34% B2C Telemarketing & telesales
    33% Collections Recovery Services

    Taskforce BPO is a provider of comprehensive Contact Center Services, specializing in Customer Support, Telemarketing, and Call Handling. Their clients consistently commend their ability to enhance productivity, achieve cost savings of up to 30%, and save significant time monthly. Approximately 100% of reviewers highlight their effective customer service and respectful client interactions.

    See all 3 projects

    Reviews mention Puts the customer first

    Taskforce BPO consistently prioritizes customer needs, as evidenced by client feedback highlighting their promptness and efficiency in handling projects. Clients appreciate the respectful treatment of their customers and the timely completion of tasks, often ahead of deadlines. One client noted a significant time and cost savings, estimating a reduction of 200 hours and $5,000 to $8,000 monthly. Overall, the sentiment reflects a strong commitment to customer satisfaction and effective service delivery.
    • Various Business Processes Support for Utility Service
      5.0 Nov 2, 2017

      We have always been treated in a respectful manner and our customers have been treated the same by Taskforce BPO. We save time and money by utilizing their service to help us meet project deadlines and data management requirements, set appointments, and answer any questions our customers have to the best of their ability.

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    Industry Experience

    Taskforce BPO has demonstrated expertise across various industries, including Retail and Utilities, providing services such as outbound sales, data management, and customer support. Clients consistently commend their efficiency and cost-saving capabilities, with reports of significant time and financial savings. Overall sentiment reveals strong satisfaction, particularly in the Retail and Utilities sectors, emphasizing their strengths in project execution and customer respect.

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    Select Industry to see insights

    Retail Utilities Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients have consistently praised Taskforce BPO for delivering significant cost savings and value for money. One client reported a 30% reduction in costs within eight months, exceeding expectations, while others noted monthly savings ranging from $4,500 to $8,000. The pricing structure is deemed fair, and the service is described as effective and responsive. Overall, the sentiment is overwhelmingly positive, highlighting the company’s ability to provide efficient services that alleviate operational burdens.
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    Perrysburg, Ohio (1) West Monroe, Louisiana (1) Flushing, Ohio (1)
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  • OutPLEX Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Fort Lauderdale, FL

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    50% Customer Surveys & Market Research Calls
    50% B2C Telemarketing & telesales

    OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

    See all 1 projects

    Industry Experience

    OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.

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    Select Industry to see insights

    Consumer products & services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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  • LiveAdmins Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    250 - 999
    Chicago, IL

    Services provided

    25% Call Center Services
    25% AI Development
    20% Customer Service Outsourcing +2
    15% AI Consulting
    15% Generative AI

    Focus Areas

    25% Customer Surveys & Market Research Calls
    25% B2C Telemarketing & telesales
    25% Collections Recovery Services +1
    25% Third party verification

    LiveAdmins is a company offering Contact Center Services with a focus on Customer Support Services. Their engagement, which began in 2017, is characterized by responsive and timely phone support, as evidenced by positive client feedback. They are noted for providing real human interaction, which is highly valued, with 100% of reviewers highlighting their impressive, responsive service without any areas for improvement.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Chat Support Services for Solar Solutions Company

    5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read more
    Read 1 Review

    Industry Experience

    The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.

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    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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  • TeleContact Resource Services Logotype

    4.6 4 reviews
    $1,000+
    Undisclosed
    50 - 249
    Riverbank, CA

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Focus Areas

    25% Customer Surveys & Market Research Calls
    50% B2C Telemarketing & telesales
    25% Third party verification

    TeleContact Resource Services is a Contact Center Services provider specializing in outbound call center and telemarketing services. The reviews indicate strong customer satisfaction, with clients noting improvements in audience reach and sales efficiency. Over 75% of reviewers highlight their cost-effectiveness and positive impact on business operations, saving clients time and money while enhancing customer service and telephonic support.

    See all 4 projects

    Reviews mention Exceptional results

    Clients have reported exceptional results from their collaboration with TeleContact Resource Services, highlighting significant revenue growth and improved business metrics, including a 50% increase in orders. One client noted that the company saved them approximately $1,200 monthly while providing efficient and responsive service. They praised TeleContact's expertise in targeting the right audience and generating sales, stating, 'They do an amazing job!' Overall, feedback reflects high satisfaction and a strong recommendation for their services.
    • Telemarketing & Lead Generation for Manufacturing Service
      5.0 Nov 2, 2017

      Our company has greatly benefited from Telecontact. We have recently noticed an improved business of around 50% more orders. Their strengths include having worked with the public. They know which audience to contact for your business, they know how to capture the audience, and they know how to bring in the sales.

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    3 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Telemarketing & Lead Generation for Manufacturing Service

    5.0 — Read more
    Read 4 Reviews

    Industry Experience

    TeleContact Resource Services has demonstrated notable expertise across various industries, including Advertising & Marketing, Manufacturing, Telecommunications, and Business Services. Feedback highlights their strengths in providing efficient outbound services that enhance customer engagement and drive sales growth. Clients report significant time and cost savings, with overall sentiment indicating high satisfaction and effectiveness in promoting products and improving customer service. This provider is well-suited for businesses seeking to expand their outreach and optimize operational efficiency.

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    Select Industry to see insights

    Advertising & marketing Manufacturing Telecommunications Business services

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently report that TeleContact Resource Services offers excellent value for money. One client noted a monthly savings of approximately $1,200 and highlighted that the service is a cost-effective way to reach a larger audience. Another client mentioned saving around $300 monthly, emphasizing the efficiency gained. Overall, clients appreciate the competitive pricing structure and the positive impact on their business operations, reinforcing the sentiment that the services provided are worth the investment.
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  • Daythree Business Services Logotype

    4.0 3 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Shah Alam, Malaysia

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Business Consulting +2
    20% Customer Service Outsourcing
    20% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    17% Customer Surveys & Market Research Calls
    50% B2C Telemarketing & telesales
    33% Third party verification

    Daythree Business Services is a company specializing in Contact Center Services, including both inbound and outbound call handling. Reviews indicate they excel in cooperation and reliability, with 100% of reviewers noting their helpfulness and adherence to project plans. However, there is room for improvement in data accuracy and long-term panel engagement strategies.

    See all 3 projects

    Reviews mention Proactive

    Clients have highlighted Daythree Business Services' proactive approach in enhancing service delivery and maintaining effective communication. One client noted their willingness to accept integrated services and provide additional training ahead of the launch, demonstrating foresight. Additionally, the management team was praised for their thoughtful discussions on suggestions before implementation. Overall, the sentiment reflects a strong appreciation for Daythree's forward-thinking strategies, although there is room for improvement in managing increased interaction volumes.
    • BPO & Call Centre Services for Digital Financial Institution
      4.0 May 27, 2020

      The management team is thoughtful to discuss any suggestion before implementation, there is a vision in understanding business needs. Vendor being non-calculation on outputs but a service guaranteed and flexibility offered in any point of execution. They view us as a strategic business partner instead of having the usual “client-vendor” relationship. By doing so, they are able to provide good business insights which adds value to our operations. The team can work more pro-active in providing improvement plans on user perspective.

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    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Calling for Market Research Company

    4.0 — Daythree Business Services assisted a market research company to obtain data and maintain panel engagement. The team provided compliance and panel-check studies through both outbound and inbound Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Daythree Business Services as offering competitive pricing with commendable value for money. One client noted the vendor's willingness to provide additional cost-free services, enhancing overall project value. Another review highlighted the company's proactive approach and flexibility, which fosters a strategic partnership rather than a typical client-vendor relationship. However, some feedback indicated areas for improvement, particularly in workforce management and agent engagement, suggesting that while value is present, further refinement could enhance service delivery.
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    More responsive than most other service providers

    Daythree Business Services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • KODA Logotype

    5.0 8 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Wrocław, Poland

    Services provided

    33% Call Center Services
    34% AI Development
    33% Generative AI

    Focus Areas

    50% Customer Surveys & Market Research Calls
    50% B2C Telemarketing & telesales

    KODA is a specialized chatbot development company that excels in automating communication for diverse industries such as e-commerce, travel, and customer service. Reviews indicate a high level of satisfaction, with consistent praise for their professional approach, reliability, and innovative solutions. Approximately 100% of reviewers highlight the effectiveness of their communication tools and the seamless integration with existing systems, underscoring KODA's reputation as a dependable partner for enhancing client interactions and operational efficiency.

    See all 8 projects

    Reviews mention Great project management

    KODA Bots received high praise for their exceptional project management, with clients noting their proactive communication and problem-solving abilities. One client highlighted that KODA's team initiated discussions to expedite project completion, demonstrating their commitment to efficiency. This approach significantly enhanced customer satisfaction and streamlined operations, reinforcing the overall positive sentiment regarding KODA's management capabilities.
    • Chatbot Development for Ferry Line Operator
      5.0 Nov 26, 2019

      They managed very well. Their team didn't wait for us to contact them. They initiated conversations themselves to finish the project as quickly as possible. The way they manage projects translates to flawless customer service.

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    Industry Experience

    KODA has received favorable feedback across various industries, notably Retail, Transportation, Beauty & Cosmetics, and Advertising & Marketing. In Retail, clients praised their expertise in automating customer interactions through chatbots, enhancing sales and communication efficiency. Transportation clients highlighted improved customer service and timely updates for passengers. In Beauty & Cosmetics, KODA's innovative solutions fostered stronger client engagement. Advertising & Marketing partners benefited from enhanced communication systems, saving time and improving client relationships. Overall, KODA is well-regarded for its adaptability and impactful technology across these sectors.

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    Select Industry to see insights

    Retail Transportation Beauty & Cosmetics Advertising & marketing Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    KODA Bots is frequently praised for its competitive pricing and the value it provides to clients. For instance, a project manager from Komputronik noted their 'amazing portfolio' and reliable partnership, while Limango's representative highlighted KODA's 'great value' and 'best ideas' during initial discussions. Clients consistently express satisfaction with the quality of work and the efficiency gains achieved through automation, indicating that KODA Bots delivers significant return on investment.
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    Warsaw, Poland (2) Wroclaw, Poland (2) Poznan, Poland (1) Szczecin, Poland (1)
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  • Evateck Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Fort Lauderdale, FL

    Services provided

    15% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +3
    10% IT Managed Services
    10% IT Staff Augmentation
    5% Business Consulting

    Focus Areas

    40% Customer Surveys & Market Research Calls
    40% B2C Telemarketing & telesales
    20% Third party verification

    Evateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.

    See all 4 projects

    Reviews mention Team players

    Clients consistently highlight Evateck's exceptional teamwork and professionalism, describing the team as an integral extension of their own. One client noted that the Evateck team did not feel like an outsourced entity but rather a dedicated partner who understood their goals. The professionalism and expertise demonstrated by team members, along with their proactive communication and support, significantly enhanced client satisfaction and operational efficiency, reinforcing an overall positive sentiment towards their collaborative approach.
    • Call Center Services for Web Development Agency
      5.0 Apr 22, 2024

      The Evateck team was extremely professional throughout the whole process. In the very beginning we were assigned an Onboarding Manager who evaluated our current customer support strategy (we didn't really have one, lol). This manager then studied our analytics and helped set us up with a personalized help desk and knowledge base. After the setup was complete we met the support team. 2 professional agents were assigned to our project for 8 hours a day, 5 days a week. They performed their duties wonderfully and went above and beyond our expectations. Stan, the founder, provided weekly progress reports and met with us at least twice a month. We're currently considering expanding the team that we have with Evateck as their help has allowed us to get more clients.

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    2 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Web Development Agency

    5.0 — Evateck provides call center services for a web development agency. They handle all incoming calls and messages via phone, live chat, and email and provide customer support services for existing Read more
    Read 2 Reviews

    Industry Experience

    Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.

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    Select Industry to see insights

    Advertising & marketing Dental IT Services Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (4)

    What Clients Have Said

    Evateck consistently receives positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight that Evateck's pricing aligns well with their budgets while delivering exceptional service quality. For instance, one client noted, 'Good value for cost', and another emphasized that the 'pricing fit our budget.' Overall sentiment indicates that clients view Evateck as a valuable partner that enhances their operations while maintaining competitive pricing.
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  • SRG ASIA PACIFIC Logotype

    4.5 3 reviews
    $10,000+
    Undisclosed
    250 - 999
    Kuala Lumpur, Malaysia

    Services provided

    15% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +5
    10% IT Managed Services
    10% Sales Outsourcing
    5% Business Consulting
    5% HR Consulting
    5% Market Research

    Focus Areas

    10% Customer Surveys & Market Research Calls
    80% B2C Telemarketing & telesales
    10% Collections Recovery Services

    SRG ASIA PACIFIC is a contact center services provider specializing in inbound call center, outbound call center, and telemarketing services. Reviews highlight their reliability and agility in project management, with a noted emphasis on responsiveness and client-centric communication. Approximately 67% of reviews commend their service quality, though 33% suggest improvements in employee retention and outbound telesales performance.

    See all 3 projects
    1 of 3 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Telemarketing & Recruitment for Telecommunications Company

    5.0 — SRG ASIA PACIFIC has been the primary telemarketing partner by a telecommunications company since 1999, providing them with inbound and outbound calling, upsell and cross-sell, and recruitment Read more
    Read 3 Reviews

    Industry Experience

    SRG ASIA PACIFIC has demonstrated expertise across the Telecommunications, IT Services, and Consumer Products industries. In Telecommunications, they excel in inbound call management and recruitment, receiving positive feedback for their consistent service and agile project management. In IT Services, they provide effective technical support and ticket management, though some communication challenges were noted. In the Consumer Products sector, they successfully manage inbound and outbound call centers, although improvements in telesales performance were suggested. Overall, feedback highlights SRG's strong client orientation and adaptability.

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    Select Industry to see insights

    Telecommunications IT Services Consumer Products

    Average Project Cost Breakdown

    $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients generally perceive SRG ASIA PACIFIC as offering strong value for money, with one client noting their excellent negotiation flexibility in pricing. Another client highlighted a significant investment of $100 million over decades, reflecting confidence in their cost-effectiveness. However, concerns were raised about the performance of the outbound telesales team, indicating a need for improvement in that area. Overall, feedback suggests that while SRG ASIA PACIFIC delivers good service, there are areas where enhancements could further justify their pricing.
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    Malaysia (2) Singapore (1)
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  • Telelink Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    St. John's, Canada

    Services provided

    100% Call Center Services

    Focus Areas

    100% Customer Surveys & Market Research Calls

    Telelink is a provider of Contact Center Services, specializing in Inbound Call Center support and Customer Service Center solutions. With a focus on customer care, Telelink is consistently praised for their responsive and professional service, with 100% of reviewers expressing satisfaction. Clients commend their effective call handling and seamless integration into business operations, highlighting their attentiveness and ability to ensure quality results.

    See all 3 projects

    Reviews mention Easy to work with

    Clients express a high level of satisfaction regarding the ease of collaboration with Telelink. One reviewer noted that the staff is 'incredibly personable' and 'responsive,' emphasizing their willingness to implement changes promptly. Another client highlighted the welcoming nature and knowledge of the call center staff. Overall, feedback indicates that Telelink is not only easy to work with but also accommodating, even during holidays, reinforcing a strong sentiment of reliability and professionalism.
    • Call Center Services for Moose Incident Reporting Nonprofit
      5.0 Aug 12, 2020

      Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day.

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    2 of 3 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Hotel & Resorts Company

    5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read more
    Read 3 Reviews

    Industry Experience

    Telelink has demonstrated expertise across hospitality, construction, and nonprofit industries. In hospitality, they effectively managed 24/7 reservation calls, enhancing guest satisfaction. In construction, they improved client service responsiveness through after-hours support, receiving commendations for their professionalism. In the nonprofit sector, Telelink facilitated timely reporting and effective communication for community safety initiatives. Overall, feedback indicates strong performance, responsiveness, and customer-centric service across these industries, making them a suitable partner for similar projects.

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    Select Industry to see insights

    Construction Hospitality & leisure Nonprofit

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients commend Telelink for providing excellent value for money, frequently highlighting their competitive pricing and high-quality service. One client noted they were 'extremely pleased' with the service, emphasizing prompt and professional responses to calls. Another client appreciated the 'impressive' level of attention to their account. Overall, feedback suggests that Telelink delivers a strong return on investment, with no significant areas for improvement identified by clients.
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  • ENVO BPO Logotype

    4.8 2 reviews
    $1,000+
    $25 - $49 / hr
    250 - 999
    Petaling Jaya, Malaysia

    Services provided

    50% Call Center Services
    25% Sales Outsourcing
    15% Customer Service Outsourcing +1
    10% IT Managed Services

    Focus Areas

    50% Customer Surveys & Market Research Calls
    50% B2C Telemarketing & telesales

    ENVO BPO is a telemarketing and lead generation company specializing in database collection and sales support. Client feedback highlights their professionalism, adaptability, and expertise, with 100% of reviewers praising their service quality and dedication. Areas for improvement include reducing project initiation time, though overall satisfaction remains high.

    See all 2 projects

    Reviews mention Experienced

    The feedback regarding ENVO BPO's experience has been predominantly positive, highlighting their effective communication and comprehensive database collection. A healthcare consultant noted the team's ability to quickly grasp key products, leading to a seamless workflow with regular updates. However, there was a suggestion for improvement regarding the initial project turnaround time, which took one month. Overall, clients appreciated the professionalism and responsiveness of ENVO BPO's team.
    • Database for Healthcare Consultancy Firm
      4.5 Oct 30, 2020

      We were impressed by how equipped the team leader and team members were, they were volatile and absorb really quickly on what are our key products and services.

      Read Full Review
    Read All Reviews

    Industry Experience

    ENVO BPO has demonstrated expertise particularly in the Healthcare and Telecommunications industries. Clients have praised their thoroughness in lead generation and database management, noting strong communication and effective workflows. In Healthcare, they successfully enhanced brand presence and stakeholder engagement. In Telecommunications, they provided exemplary sales support and lead qualification, exceeding expectations. Overall, sentiment is highly positive, positioning ENVO BPO as a reliable partner for businesses seeking growth in these sectors.

    Read All Reviews

    Select Industry to see insights

    Healthcare Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive ENVO BPO as providing good value for money, with one reviewer noting they were 'extremely happy' with the service quality and professionalism. Another client highlighted the comprehensive database generated for their healthcare project, indicating satisfaction with the investment. However, there was feedback suggesting that the turnaround time to initiate projects could be improved. Overall, the sentiment reflects a positive assessment of cost-effectiveness and service delivery.
    Read All Reviews

    More responsive than most other service providers

    ENVO BPO is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Tech Fi Technologies Logotype

    4.9 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Gurugram, India

    Services provided

    45% Call Center Services
    25% Customer Service Outsourcing
    15% Content Moderation Services +2
    10% Sales Outsourcing
    5% Back Office Outsourcing

    Focus Areas

    25% Customer Surveys & Market Research Calls
    25% B2C Telemarketing & telesales
    25% Collections Recovery Services +1
    25% Third party verification

    Tech Fi Technologies is a provider of comprehensive Call Center Services, including Inbound and Outbound Call Center, Telemarketing, and Customer Support Services. The company is praised for its efficiency, cost-effectiveness, and ability to establish rapport across multiple languages. 100% of reviewers highlight their impressive workflow and timely communication, with no areas for improvement noted.

    See all 12 projects

    Reviews mention Helpful

    Clients have expressed a positive sentiment towards Tech Fi Technologies, highlighting their helpfulness and expertise. One client noted, 'Mayank and his team member were very helpful, patient and provided their suggestions.' Additionally, the project was completed within a decent timeframe and met quality expectations. The client's overall satisfaction is evident, as they stated, 'Would highly recommend TechFi for such projects' and expressed interest in future collaborations.
    • Web Redesign for Software Development Company
      5.0 Oct 27, 2021

      We are happy with techFi’s approach towards providing solution. Mayank and his team member, both were very helpful, patient and provided their suggestions. There were many changes and iterations happened while working on project but they happily helped us achieving what we were looking for.

      Read Full Review
    Read All Reviews
    2 of 2 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Food & Beverage Company

    5.0 — Tech Fi Technologies provided call center services for a food and beverage company. Their work focused on reaching out to sales prospects. Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (6) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Tech Fi Technologies has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlighted their competitive pricing, with one stating they charged a 'very fair amount not too high and not too low.' Another client emphasized their impressive efficiency and the quality of work delivered within budget. Overall, the sentiment reflects satisfaction with the balance of cost and quality, positioning Tech Fi as a strong choice for budget-conscious projects.
    Read All Reviews

    View projects from:

    India (5) United States (3)
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  • Scalemill Logotype

    4.9 11 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Sheridan, WY

    Services provided

    30% Call Center Services
    50% Sales Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    100% Customer Surveys & Market Research Calls

    Scalemill is a company specializing in Contact Center Services, including inbound and outbound call centers, telemarketing, and customer support services. Reviews reveal a strong emphasis on effective communication and impressive results, with clients noting high motivation and seamless integration. 83% of reviewers highlighted their team’s motivation and effectiveness, while 17% suggested improvements like advanced reporting and quicker issue notifications.

    See all 11 projects
    2 of 2 reviews are 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews for Scalemill highlight a strong performance in lead generation and project management. Clients, such as the CEO of Avibra, noted a 3x increase in marketing-qualified leads, praising Scalemill's thoroughness and adaptability. The CEO of FP&A Strategy Consulting reported generating 4-15 new meetings monthly, showcasing their effectiveness in outbound sales. Overall, clients express satisfaction with Scalemill's professional approach and value for cost, although there is a noted opportunity for improvement in integrating AI into their workflows.
    Read 2 Recent Reviews

    Industry Experience

    Scalemill has demonstrated expertise across various industries, including Business Services, Information Technology, Financial Services, and Software. Clients commend their effective lead generation, project management, and adaptability. In Business Services, they excel in outbound sales generation, particularly for SaaS platforms, while in Information Technology, they achieve 100% target fulfillment. Their robust strategies in Financial Services have led to consistent appointment scheduling, and in Software, they've significantly increased marketing-qualified leads. Overall, Scalemill is well-regarded for their results-oriented approach and strong communication across all sectors.

    Read All Reviews

    Select Industry to see insights

    Information technology Financial services IT Services Nonprofit Business services Software

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently praise Scalemill for offering exceptional value for their cost, highlighting that their pricing aligns well with budget constraints. For instance, one CEO noted, 'We chose them because their pricing fit our budget and they offered good value for the cost.' Another client echoed this sentiment, stating, 'Great culture fit, good value for cost.' Overall, the feedback suggests that clients feel they receive substantial returns on their investments, achieving significant project outcomes and success.
    Read All Reviews

    View projects from:

    United States (4) Germany (3) Pakistan (2) Türkiye (1) Ukraine (1)
    View Profile Visit Website
  • RDI Corporation Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Cincinnati, OH

    Services provided

    30% Call Center Services
    25% IT Managed Services
    25% Market Research +2
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    33% Customer Surveys & Market Research Calls
    67% B2C Telemarketing & telesales

    RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.

    See all 1 projects

    Industry Experience

    RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.

    Read All Reviews

    Select Industry to see insights

    Real estate

    Average Project Cost Breakdown

    What Clients Have Said

    Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.
    Read All Reviews
    View Profile
  • Silver Bell Group Logotype

    5.0 5 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Beograd, Serbia

    Services provided

    20% Call Center Services
    20% Sales Outsourcing
    10% Customer Service Outsourcing +10
    5% Back Office Outsourcing
    5% Content Marketing
    5% Finance & Accounting Outsourcing (FAO)
    5% Graphic Design
    5% HR Consulting
    5% Mobile App Development
    5% Social Media Marketing
    5% UX/UI Design
    5% Web Design
    5% Web Development

    Focus Areas

    25% Customer Surveys & Market Research Calls
    25% B2C Telemarketing & telesales
    25% Collections Recovery Services +1
    25% Third party verification

    Silver Bell Group is a versatile provider of Contact Center Services, offering robust Customer Support Services, Inbound and Outbound Call Center capabilities, and Telemarketing Services. Over 90% of reviews highlight their exceptional service quality and efficiency, with clients praising their flexibility, ethics, and impressive results in delivering tailored solutions and scalable growth-enhancing models.

    See all 5 projects
    2 of 2 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Recruitment Services for Outsourcing Company

    5.0 — Silver Bell Group provided recruitment services for an outsourcing company. The team recruited and onboarded resources for several roles, offered ongoing performance tracking, and handled the Read more
    Read 2 Reviews

    Industry Experience

    Silver Bell Group has demonstrated strong expertise across various industries, including Financial Services, Business Services, Advertising & Marketing, and Production. Clients consistently commend their high-quality talent acquisition, operational support, and effective lead generation strategies. Feedback highlights their responsiveness, professionalism, and adaptability, positioning them as a reliable partner for companies seeking scalability and efficiency. Overall, the sentiment is highly positive, suggesting a strong fit for businesses in need of robust staffing and operational solutions.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Financial services Business services Other Industry

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with Silver Bell Group's pricing, noting it as a good fit for their budgets and recognizing the value for money provided. One client emphasized that their collaboration exceeded expectations, describing it as the 'gold standard of win-win partnership'. Another remarked on the transparent pricing with no hidden fees, which allows for scalable hiring. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service received.
    Read All Reviews

    View projects from:

    Netherlands (1) Serbia (1) United Arab Emirates (1) Turkey (1)
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Hugo Inc.
2 Big Outsource
3 IdeasUnlimited
4 LimTC
5 HelpSquad
6 Intelemark
7 SalesAR
8 LTVplus
9 Blue Valley Marketing
10 SalesRoads
11 Select VoiceCom
12 Valoris Center
13 Welsend
14 Social Bloom
15 WOW24-7

List of the Top 15 Survey Services

  1. Hugo Inc. Logotype

    Hugo Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    9.4/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    20% Call Center Services
    25% Customer Surveys & Market Research Calls
    80% Other
    View Profile Visit Website
  2. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    20% Call Center Services
    25% Customer Surveys & Market Research Calls
    80% Other
    View Profile Visit Website
  3. IdeasUnlimited Logotype

    IdeasUnlimited

    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX

    Ability to deliver

    38.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    20% Call Center Services
    50% Customer Surveys & Market Research Calls
    80% Other
    View Profile Visit Website
  4. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    15% Call Center Services
    60% Customer Surveys & Market Research Calls
    85% Other
    View Profile Visit Website
  5. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.7/40.0
    18/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Call Center Services
    30% Customer Surveys & Market Research Calls
    70% Other
    View Profile Visit Website
  6. Intelemark Logotype

    Intelemark

    $1,000+
    < $25 / hr
    50 - 249
    Scottsdale, AZ

    Ability to deliver

    33.9/40.0
    15.8/20 Reviews
    9.7/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    50% Call Center Services
    60% Customer Surveys & Market Research Calls
    50% Other
    View Profile Visit Website
  7. SalesAR Logotype

    SalesAR

    $1,000+
    < $25 / hr
    50 - 249
    Dover, DE

    Ability to deliver

    37.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    10% Call Center Services
    70% Customer Surveys & Market Research Calls
    90% Other
    View Profile Visit Website
  8. LTVplus Logotype

    LTVplus

    $1,000+
    < $25 / hr
    250 - 999
    Brandon, FL

    Ability to deliver

    34.9/40.0
    17.2/20 Reviews
    7.9/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    25% Call Center Services
    40% Customer Surveys & Market Research Calls
    75% Other
    View Profile Visit Website
  9. Blue Valley Marketing Logotype

    Blue Valley Marketing

    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS

    Ability to deliver

    34.6/40.0
    17.2/20 Reviews
    9.2/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    35% Call Center Services
    25% Customer Surveys & Market Research Calls
    65% Other
    View Profile Visit Website
  10. SalesRoads Logotype

    SalesRoads

    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Ability to deliver

    37.2/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    100% Customer Surveys & Market Research Calls
    90% Other
    View Profile Visit Website
  11. Select VoiceCom Logotype

    Select VoiceCom

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    34.2/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    30% Call Center Services
    20% Customer Surveys & Market Research Calls
    70% Other
    View Profile Visit Website
  12. Valoris Center Logotype

    Valoris Center

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Ability to deliver

    32.9/40.0
    17.2/20 Reviews
    8.2/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    50% Call Center Services
    50% Customer Surveys & Market Research Calls
    50% Other
    View Profile Visit Website
  13. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    30% Call Center Services
    15% Customer Surveys & Market Research Calls
    70% Other
    View Profile Visit Website
  14. Social Bloom Logotype

    Social Bloom

    $1,000+
    $50 - $99 / hr
    10 - 49
    Olympia, WA

    Ability to deliver

    36.8/40.0
    19/20 Reviews
    10/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    10% Call Center Services
    100% Customer Surveys & Market Research Calls
    90% Other
    View Profile Visit Website
  15. WOW24-7 Logotype

    WOW24-7

    $1,000+
    < $25 / hr
    50 - 249
    Afton, WY

    Ability to deliver

    34.9/40.0
    18/20 Reviews
    7.1/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    25% Call Center Services
    50% Customer Surveys & Market Research Calls
    75% Other
    View Profile Visit Website
  16. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    35.5/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    45% Call Center Services
    10% Customer Surveys & Market Research Calls
    55% Other
    View Profile Visit Website
  17. Answering Service Care Logotype

    Answering Service Care

    Undisclosed
    Undisclosed
    50 - 249
    Margate, FL

    Ability to deliver

    32.4/40.0
    15.8/20 Reviews
    7.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    60% Call Center Services
    45% Customer Surveys & Market Research Calls
    40% Other
    View Profile Visit Website
  18. Go4customer Logotype

    Go4customer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India

    Ability to deliver

    31.9/40.0
    16.6/20 Reviews
    7.2/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    40% Call Center Services
    35% Customer Surveys & Market Research Calls
    60% Other
    View Profile Visit Website
  19. OBI Services Logotype

    OBI Services

    $1,000+
    < $25 / hr
    50 - 249
    Dipolog, Philippines

    Ability to deliver

    33.1/40.0
    18.6/20 Reviews
    7.9/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    35% Call Center Services
    65% Customer Surveys & Market Research Calls
    65% Other
    View Profile Visit Website
  20. Tasks Expert- A Virtual Assistant Company Logotype

    Tasks Expert- A Virtual Assistant Company

    $5,000+
    < $25 / hr
    250 - 999
    Kansas City, MO

    Ability to deliver

    32.8/40.0
    19.6/20 Reviews
    7.8/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    25% Call Center Services
    38% Customer Surveys & Market Research Calls
    75% Other
    View Profile Visit Website
  21. Veta Virtual Logotype

    Veta Virtual

    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    34.3/40.0
    19/20 Reviews
    9.7/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    85% Call Center Services
    20% Customer Surveys & Market Research Calls
    15% Other
    View Profile Visit Website
  22. Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA

    Ability to deliver

    31.1/40.0
    14.6/20 Reviews
    6.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    80% Call Center Services
    50% Customer Surveys & Market Research Calls
    20% Other
    View Profile Visit Website
  23. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    10% Call Center Services
    30% Customer Surveys & Market Research Calls
    90% Other
    View Profile Visit Website
  24. Remote Team Solutions Logotype

    Remote Team Solutions

    Undisclosed
    Undisclosed
    250 - 999
    Torreón, Mexico

    Ability to deliver

    35.4/40.0
    18.2/20 Reviews
    8.1/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    25% Customer Surveys & Market Research Calls
    90% Other
    View Profile Visit Website
  25. 24H Virtual Logotype

    24H Virtual

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    30.6/40.0
    16.2/20 Reviews
    9.3/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Call Center Services
    50% Customer Surveys & Market Research Calls
    50% Other
    View Profile Visit Website
  26. TRU29 Solutions Inc. Logotype

    TRU29 Solutions Inc.

    $1,000+
    < $25 / hr
    250 - 999
    Pasig, Philippines

    Ability to deliver

    31.8/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    25% Call Center Services
    44% Customer Surveys & Market Research Calls
    75% Other
    View Profile Visit Website
  27. 1840 & Company Logotype

    1840 & Company

    $10,000+
    < $25 / hr
    250 - 999
    Overland Park, KS

    Ability to deliver

    34.4/40.0
    17.6/20 Reviews
    8.2/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    15% Call Center Services
    25% Customer Surveys & Market Research Calls
    85% Other
    View Profile Visit Website
  28. Leadium Logotype

    Leadium

    $1,000+
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Ability to deliver

    36.9/40.0
    18/20 Reviews
    9.8/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    25% Customer Surveys & Market Research Calls
    90% Other
    View Profile Visit Website
  29. Global Response Logotype

    Global Response

    $50,000+
    Undisclosed
    1,000 - 9,999
    Margate, FL

    Ability to deliver

    31.3/40.0
    14.6/20 Reviews
    6.9/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    20% Call Center Services
    70% Customer Surveys & Market Research Calls
    80% Other
    View Profile Visit Website
  30. Wing Assistant Logotype

    Wing Assistant

    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Ability to deliver

    36.2/40.0
    18.2/20 Reviews
    9.2/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    20% Call Center Services
    20% Customer Surveys & Market Research Calls
    80% Other
    View Profile Visit Website

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