Azuro Digital

BACKGROUND

Please describe your company and position.

I am the Creative Director of Kinomatic

Describe what your company does in a single sentence.

Customized knee and hip replacements using 3D patient modeling and virtual reality.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Azuro Digital to accomplish?

• To give our website a fresh look
• Improve page flow
• Increase user engagement through the website

SOLUTION

How did you find Azuro Digital?

Online Search

Why did you select Azuro Digital over others?

• High ratings
• Great culture fit
• Company values aligned
• Excellent portfolio

How many teammates from Azuro Digital were assigned to this project?

1 primary developer. Unknown if there were others.

Describe the scope of work in detail. Please include a summary of key deliverables.

We required a full redesign of our website to have a more cohesive aesthetic, better content and page layout, and a more responsive, enjoyable user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had progress updates throughout the scope of work. The plan of action for the site creation was clear of what we should expect and always delivered.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The site, overall, did take longer to finish than our intended target, however, they usually did deliver the updates to us when they projected.

What was your primary form of communication with Azuro Digital?

Email or Messaging App

What did you find most impressive or unique about this company?

We found Azuro's communication and constant involvement in our project quite impressive. They were always available for a video chat and made multiple project tracking sheets for us all to stay organized. They were also extremely easygoing and creatively had some fantastic input into the site's design and function.

Are there any areas for improvement or something Azuro Digital could have done differently?

The only thing was the fact that the project did take longer than we had initially planned, however, the end result was something that we were incredibly happy with.

BACKGROUND

Please describe your company and position.

I am the Director of Analytics of BlueSkyRisk

Describe what your company does in a single sentence.

BlueSkyRisk is a collection of niche insurance programs, each offering tailored coverage to a targeted sector of the insurance marketplace.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Azuro Digital to accomplish?

• Completely redesign and replace 7 sites within the BlueSkyRisk umbrella
• Construct 1 completely fresh site for a new program launch

SOLUTION

How did you find Azuro Digital?

Online Search

Why did you select Azuro Digital over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Azuro Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We contracted Azuro Digital to build new/replacement sites for 7 existing sites owned by BlueSkyRisk, including a central BSR site and 6 program-specific sites (each focusing on a different niche sector within the insurance marketplace). Also, to construct one entirely new site for a new program launch. Their services included site construction, optimization, SEO, design, and assistance with content. They also helped us find a solution/construct a complex online application for one of our sites.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our distribution is largely grassroots via our broker network, so our expectation was never to drive a huge amount of business through our websites. Rather, they just needed to be professional, well-designed sites that gave potential clients the right impression about us. Azuro came through wonderfully here - we're very happy with the sites.

A stretch goal of actively driving submissions for programs through the sites was added mid-project, and Azuro proved up to the task. We've driven a significant amount of revenue through that application already. While SEO/client acquisition via the site was not a focus, our traffic numbers are also up.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Any delays were caused by us (we relied on different people to provide content/info for each site, and some were quite slow with the requests). Azuro always responded quickly and helpfully, and it would have been a much quicker project had we been more on top of it for certain sites. I'd also like to mention - we tacked on some relatively big functionality changes/additional content pieces mid-project, and Azuro helped us tackle them without a blink.

What was your primary form of communication with Azuro Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They (Daniel and the primary designer/developer assigned to our project, Kaylene) were just consistently helpful and excellent to work with. Much our communication was by email, and it was evident that they went out of their way to carefully read and understand messages as opposed to simply firing back a response. Our communications were always constructive and positive.

Additionally, I was very impressed with their flexibility in picking up additional requirements added mid-project.

Are there any areas for improvement or something Azuro Digital could have done differently?

I can't think of any.

BACKGROUND

Please describe your company and position.

I am the Director of IT of Morris Group of Companies

Describe what your company does in a single sentence.

Turnkey modular workforce accommodation industry, and a leading global provider of turnkey workforce accommodation camps and modular solutions in both North and South America, from expert consultation to providing a complete turnkey design/build/installation/operation solution to numerous sectors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Azuro Digital to accomplish?

• Redesign existing website

SOLUTION

How did you find Azuro Digital?

Online Search

Why did you select Azuro Digital over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Azuro Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are a growing group of companies that specializes in the construction and operation of remote work camps. Additional areas of expertise include IT Services, residential and commercial development, and staffing services. We needed a website that can effectively communicate the capabilities of the group in a way that is professional, and concise. 

We had built the groundwork of a website, and we needed to structure the content that is our business' for public consumption. The scope was for design, branding, and content development for not only our website but customer communications to ensure our brand is consistent from website to paper.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Metrics included navigation, initial impressions, and content delivery. Consistent updates from the team at Azuro digital provided tangible progress updates. Throughout the project, there was consistent communication.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project was handled professionally with realistic timelines and timely updates. Our go live date was moved up significantly and the team was able to manage content consumption and updates in a timely manner in line with our goals. The website was completed on schedule and on budget.

What was your primary form of communication with Azuro Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication is key, and we consistently had a response and or update on the same day with minimal revisions required. Our requests were clearly understood, and the content created as a result was accurate.

Are there any areas for improvement or something Azuro Digital could have done differently?

Project updates on the contract value would be helpful in the future. While the contract was completed on budget, knowing how far into the project cost would allow for better use of content creation time spent.

BACKGROUND

Please describe your company and position.

I am the Chief Churn Crusher of ATI

Describe what your company does in a single sentence.

Increase customer retention for B2B SaaS companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Azuro Digital to accomplish?

• website redesign
• new logo design
• SEO

SOLUTION

How did you find Azuro Digital?

Online Search

Why did you select Azuro Digital over others?

Company values aligned

What was the size of Azuro Digital’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Azuro Digital to build a new website that coincided with our company's rebrand. We wanted more than just a new site; we wanted it to be SEO optimized too. We also needed 2 new logos. Deliverables included 2 logos, new design and SEO optimization of the site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• n/a

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent at communicating and responding to requests. Even though they have other clients, we felt that we were a priority. It was a pleasure working with them. Our timeline was long because of the rebrand. That didn't affect their quality of service. We were very impressed and pleased.

What was your primary form of communication with Azuro Digital?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Their knowledge and responsiveness. Read my answer to the previous question. 

Are there any areas for improvement or something Azuro Digital could have done differently?

I would like to have seen a templated changelog. I created one to ensure nothing fell through the cracks. But having one in advance would have been nice.

BACKGROUND

Introduce your business and what you do there.

I’m the president of International Orthotic Labs. We’re a manufacturer of custom prescription orthotics for medical practitioners.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

We needed to redesign and rebuild our website.

SOLUTION

What was the scope of their involvement?

Azuro Digital built our website from scratch. We initially reached out to them and had a couple of calls to understand the project. They asked many questions about our goals and how they could help us achieve them. Then, we moved forward, and they provided a ton of resources and access to their team to walk us through the process.

For the design, they gave us a couple of options based on their past work and then customized it to give the website a unique look. Azuro Digital did custom animations, images, and copy. The website’s purpose was to provide resources and details for our practitioners, clients, and potential clients.

Additionally, Azuro Digital guided us on SEO. They customized our content based on their SEO recommendations, did an in-depth analysis to improve the site, and worked on keyword research.

What is the team composition?

We worked with Daniel (Founder & Creative Director) and a dedicated account manager.

How did you come to work with Azuro Digital?

We found them through online research. Their services were competitively priced, and we appreciated their thoroughness during our initial vetting process. Azuro Digital provided a customer referral, and their past customer gave a glowing review. Ultimately, we were big fans of their previous work, and the team had a good vibe and was easy to work with.

How much have you invested with them?

We spent about $22,000 CAD (approximately $16,000 USD).

What is the status of this engagement?

We worked together from September 2022–January 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received many compliments from existing and potential clients on the design.

How did Azuro Digital perform from a project management standpoint?

They delivered on time and stayed on budget. We typically communicated through Zoom and email.

What did you find most impressive about them?

Their responsiveness was outstanding. Moreover, Azuro Digital was willing to offer additional support whenever it was needed.

Are there any areas they could improve?

No, there wasn’t anything to improve.

Do you have any advice for potential customers?

Ask questions; they’re very responsive.

BACKGROUND

Introduce your business and what you do there.

I run a freelance web design & development company in Canada and build websites for clients. I work mainly with service-based businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

I’ve been working with Azuro Digital for years now. Being a freelancer, it can get hard to complete fulfillment for all projects on my own and Azuro Digital makes it possible for me to continue to grow. They are also there to handle projects I get that are too big or out of my scope

SOLUTION

What was the scope of their involvement?

Azuro Digital is the only company I trust to complete projects for my clients. Sometimes I’ll refer clients to them directly and sometimes they’ll help build websites on my behalf. I trust them 100% and they always deliver excellent results

What is the team dynamic?

I’ve worked with the owner Daniel himself and on more recent projects, I have been working with the great web designer & developers on the Azuro team. We always start with a discovery call about the project. Then depending on scope and type of client we set up a working relationship to make sure the project is completed in a timely manner and with great quality.

How did you come to work with Azuro Digital?

I’ve been working with Azuro Digital for over 3 years now. I originally found them online and we’ve had a working relationship ever since. I’ve never needed to look for a new partner as they have my complete trust and their results speak for themselves.

How much have you invested with them?

Between all the projects I’ve used Azuro Digital for has been over $50k.

What is the status of this engagement?

We are still working together to this day. Whenever I need them, I know I can count on them to be available and get the work done exceptionally well.

RESULTS & FEEDBACK

How did your relationship with the vendor evolve?

Both of our businesses have grown together since we started working together. Our processes have gotten more efficient and our projects have gotten bigger. It’s amazing to see how well Azuro has grown while still managing to keep the quality and care of smaller agencies.

How did Azuro Digital address the challenges that arose?

Azuro is always incredibly honest with any issues that arise. I know I can count on them to fix any errors on their own. I don’t need to handhold them on any projects or complex functionalities as I know they have the expertise and knowledge to figure out the best solution.

Describe the impact this engagement has had on your business.

Azuro Digital has allowed me to scale my business greatly. My revenue has risen incredibly and I am able to work with much bigger clients. They’ve been a huge contribution to my own success

How was project management handled?

Our working relationship is built on communication and organization. We have clear guidelines in place to handle every project. We make sure we always know where we are at and report back to each other.

Is there anything that the vendor did well or that you would consider a strength? 

Their communication and quality of work is their biggest asset. They make sure clients feel heard and are part of the process. They always deliver results and quality that is well past the expectations of the client.

In what specific areas can they improve?

If they can continue their current processes and output as they scale, they will continue to do amazing.

What advice do you have for clients with similar needs to yours?

Whatever your needs and requirements are, Azuro Digital will knock it out of the park. I have 100% confidence in their whole team. They produce amazing work and are a pleasure to work with!

UPDATED REVIEW

This review was left on April 6, 2020. 

Samuel Mendelsohn

Owner, Mendel Sites

IT Services

1-10 Employees

Toronto, Canada

Less than $10,000

Sep 2020 - Ongoing

Project Summary

Azuro Digital works with a freelance web development company as their outsourced web development partner. They collaborate on building websites together. 

Feedback Summary

The projects that Azuro Digital has supported continue to fully satisfy the end clients of the web development company. The team shows a willingness to continuously improve and manage the workflow effectively, always working at a reasonable cost. 

BACKGROUND

Please describe your company and your position there.

Owner of Mendel Sites, freelance web development company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital?

Outsourced and worked on many projects with Azuro Digital

What were your goals for this project?

Have a strong partner in the industry I could refer leads to and work with

SOLUTION

How did you select Azuro Digital?

After looking through their website portfolio and having a discovery call, I knew they were the best choice

Describe the project in detail.

Worked on website projects together and referred leads to each other

What was the team composition?

I worked mainly with the owner Daniel

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Built many websites together and clients were always 100% satisfied

How effective was the workflow between your team and theirs?

Very effective

What did you find most impressive about this company?

nothing

Are there any areas for improvement?

We keep growing together and constantly improve our processes.

Star Ratings

Overall rating: 5 Can't go wrong with Azuro Digital

Quality: 5 Always the highest quality

Cost: 5 Very reasonable, custom for specific needs

Schedule: 5 Always on time

Willing to refer: 5

BACKGROUND

Please describe your company and your position there.

Professional risk management consultants servicing a broad range of industries. Our core expertise is in epidemiology and risk analysis in human health and animal health, and food systems. We provide our clients insight into the risks and uncertainties that affect their decision-making, including corporate finance, portfolio management, operations, strategy, and safety. I am the Office Manager and I drive the marketing efforts for the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital?

Our website was created over a decade ago and in a difficult to maintain CRM that has since been outdated. We wanted to modernize our overall site and ensure the user understands the complexity of concepts involved in what we do.

The project was to design and develop a new site in WordPress, refresh our logo, migrate some existing material to new site, help us visualize and bring to life our design ideas and provide honest feedback on our suggestions.

SOLUTION

How did you select this vendor and what were the deciding factors?

We conducted an extensive online search. We initially wanted a local company to take on the task, however, when I came across Azuro and saw their collective positive reviews and previous sites they had designed and developed, I asked them to bid on the project.

I compared 5 different companies for the job and thought Azuro gave the best overall impression, they were very efficient and had a great track record. Even though they were not local to us, we felt the most confident moving forward with them.

Describe the project in detail and walk through the stages of the project.

Introductory meetings with team and website copywriter. Create site map and page structure. Design new website, take some existing content and move to new site but mostly revamp entire site to be more modern, easier to navigate, and provide a better understanding for end user on what we do. We hired our own technical copywriter (we are in a niche business) and Azuro made all the design and development magic happen! Tasks included:

• Design our new site in WordPress, provide demonstrations and recordings for all the dynamic content updates so I can perform some of these changes ourselves in future
• Move to new hosting platform
• Continue maintenance and updates on the site for monthly fee
• Image/video sourcing
• Software integrations (include connecting to LMS and Constant Contact subscription)
• Create unique pages
• SEO
• Mobile responsiveness

How many resources from the vendor's team worked with you, and what were their positions?

We worked with two people, Daniel (CEO) and Cassandra (Web Designer and Developer/Operations Director).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We handed over all our content to Azuro and asked for it to be done within a tight timeframe (after some long delays!). They were open and honest in all communications and met the deliverables. We found them to be flexible with timing and very communicative and prompt with feedback/responses.

Cassandra refreshed our logo and provided a lot of iterations for us to choose from this was part of the initial scope and was delivered on time.

How effective was the workflow between your team and theirs?

They are fast and efficient; Daniel is especially easy to do business with. I researched a number of companies before deciding to go with Azuro Digital. Daniel’s openness and technical aptitude (gets down to business, without all the waffle!) suits my style. They use a combination of tools – scheduling time with them is easily done online through scheduling system so I can choose a time that works for me.

They set up a shared folder in Google drive so we could easily upload and share materials. Cassandra created checklists for tasks and asked for feedback on items when our instructions were not clear. Cassandra made the whole process easy!

What did you find most impressive or unique about this company?

Their flexibility, transparency and responsiveness. Any and all questions are answered, and they do all they can to keep their client happy. We are still making changes (after our site went live). Azuro Digital has been very accommodating to all our needs.

Are there any areas for improvement or something they could have done differently?

As with any big project, there were a couple of things that could have been done differently, these were discussed and handled with Daniel and Cassandra along the way. We are so proud and excited to begin sharing our shiny new website in the New Year. And we are very happy with Azuro Digital and would recommend them to anyone wanting a new or refreshed website. A pleasure to work with!

BACKGROUND

Please describe your company and your position there.

Communications Officer for an educational institution. Our website is a major part of our brand identity, and the Board's previous site was very outdated and needed a refresh. Azuro was able to provide a fresh design consistent with our brand guidelines, and we couldn't be happier with the results!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital?

Our website was created years ago, and we were in need of a new design to match our renewed brand guidelines. We had met with Azuro for an introductory meeting and they were very professional and knowledgable, and we knew right away they were the right fit for this task. We began working on the project in August 2022, and just recently had our "soft launch" of the new site. We have had nothing but positive feedback!

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for web designers online and found Azuro to have amazing reviews. We reviewed some of their previous work that was available on their website, and decided to book a meeting with them to discuss our vision for the website. They were very responsive and able to meet with us within a few days of us reaching out.

After meeting, we didn't have much to discuss as we were certain they would be able to get the job done and make our vision of the new site come to life. We were able to receive a proposal within the next week, and met to discuss the details of the site. We then received our first draft of the design within a month which was fantastic!

Describe the project in detail and walk through the stages of the project.

We were looking to transfer a majority of the content from our previous site, to the new one. We did have to work through the outdated content and remove it completely. Cassandra was very helpful and ensured all the correct content was carried over. We met several times over the course of the project to discuss what had to be done. They were very quick to answer any emails with questions or requests that we had for the new site.

Cassandra started with providing us a first draft of the design and theme to make sure we liked it, and once approved, she was able to move into the other pages and various departments and schools that needed to be transferred over. She was able to completely modernize our site which was so refreshing for us to see. Cassandra also provided checklists for us so we knew what had to be done on our end for her to complete the project. This was extremely helpful as there was a lot to go through on the site, and having it broken down into a list helped us stay organized.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with Cassandra, Head of Operations and Web Designer, and Daniel, Founder & Owner of Azuro Digital. They were both very organized and made sure we were pleased with each item they presented to us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website for our school Board has been completely modernized and was made to be much more user friendly than before. They also made sure we had all the necessary tools on our site, such as analytics and all the search engine optimization tools that were needed.

How effective was the workflow between your team and theirs?

The workflow between our teams was great. They truly cared about this project and making our vision come to life. They are very detail oriented and want to ensure their customers are pleased with what's presented.

What did you find most impressive or unique about this company?

I was very impressed by their knowledge of web design and different features that make a website great. I also appreciated how easy they were to get in contact with throughout the entire process.

Are there any areas for improvement or something they could have done differently?

Not that I can think of. Overall it was a great experience, and I would recommend them to anyone looking for a new web design!

BACKGROUND

Please describe your company and your position there.

I am a Professor at the University of Texas at San Antonio (UTSA) and I am the Graduate Advisor of Record for the new PhD Program in Developmental & Regenerative Sciences (DRS) here.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital?

We hired Azuro Digital to design and develop a website for our DRS PhD Program.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Azuro Digital for this job after interviewing representatives from multiple website design companies in our price range. Azuro Digital offered the range of services and expertise we felt were required to develop the sort of website we needed, and they were very responsive to manifesting our vision in the process.

Describe the project in detail and walk through the stages of the project.

We held two initial discovery sessions with the President of Azuro Digital - Daniel - to learn about his company's capabilities and experience. We also gained an appreciation for Azuro Digital's approach to working with customers like us during those meetings. We then entered into a contractual arrangement with Azuro Digital to design and develop a new website for our DRS PhD Program.

How many resources from the vendor's team worked with you, and what were their positions?

We primarily worked with one designer/developer from Azuro Digital for the generation of our new website - Cassandra. We found Cassandra to be highly skilled, and very prompt in developing and adding to content to the website. Most importantly both Cassandra and Daniel were highly responsive to our preferences with respect to design, layout and content on the website. They made our visions come to fruition and their skills in doing so greatly enhanced the online appeal of our program!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We only launched our new website less than a month ago. Our primary short-term objective is to enhance submission of applications for admission into our PhD program in the fall of 2023. The deadline for submission of those applications is December 1, 2022. So it will only be after that deadline that we will have an indication of the success of the website in attracting applications.

How effective was the workflow between your team and theirs?

The workflow between our team and the Azuro Digital team was excellent. As noted above, the Azuro Digital team was highly responsive to our needs and our preferences. They were very prompt and cooperative in responding to any of our requests.

What did you find most impressive or unique about this company?

We were impressed with multiple facets of the website design and development service provided by Azuro Digital including 

1. their artistic design skills that contributed to the overall appearance of the website
2. their ability to make the site dynamic
3. their ability to arrange content on each page of the site in an attractive and efficient manner
4. their willingness to design the site to meet our preferences with respect to content and presentation, and
5. their skills with respect to designing and developing a highly functional site.

Are there any areas for improvement or something they could have done differently?

We had no complaints about the service provided by Azuro Digital so perceive no areas in which improvement is needed.

BACKGROUND

Please describe your company and your position there.

Ottawa Branch is the charter branch of the National Association of Federal Retirees (NAFR) and our members are predominantly seniors. Our not-for-profit association is the largest national advocacy group representing federal retirees, their partners, and survivors. I am the Ottawa Branch Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital, and what were your goals?

Ottawa Branch hired Azuro Digital to build a new, bilingual website that is easy and intuitive for seniors to use and to interact with electronically. 

SOLUTION

How did you select this vendor and what were the deciding factors?

We prepared a statement of work and ran a selection competitive process. Azuro Digital was chosen based on our assessment of best value for money.  

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We held initial brainstorming sessions with Azuro to go over issues with our old site and to clarify our needs. Daniel, the founder and owner of Azuro came back with a tremendous design concept geared to our context and our seniors. Once we had agreement on the design, Azuro started building our new site right away. We met frequently with Daniel to review progress and make adjustments.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with Daniel, the owner and founder of Azuro Digital, who personally oversaw the development of our new website. Having this direct contact with Daniel was a significant factor in our success.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our new website went live on June 14, 2022 and the feedback so far has been very positive. We are very proud of it.

Describe their project management style, including communication tools and timeliness.

Daniel is a good project manager and very responsive to client requirements and changes. He always made himself available to Zoom with us, even on short notice. Azuro made updates and changes promptly, usually within 24 hours. Daniel developed several videos to explain website features and processes and now we use these videos as training tools. 

What did you find most impressive or unique about this company?

Daniel and Azuro are committed to professionalism and great customer service. We were most impressed by the unlimited revisions and meetings available to us throughout the project. Daniel is very knowledgeable in his field and he is also very willing to research new technologies to meet particular needs. We were also very impressed with the speed with which Daniel responded to our requests for updates and changes.

Are there any areas for improvement or something they could have done differently?

For the future, with client teams new to this type of work, we suggest a review of their timelines to be sure they are realistic and specifically address content loading, archiving and old site shutdown. We realize now that our initial schedule was overly ambitious. However, we very much appreciate that Daniel and Azuro were able to adapt their schedules to help us.