Name: Chronos Agency
Address: 22 Sin Ming Lane #06-76, Singapore, Singapore, 573969, SG
Telephone: +1 310 651 8149
Price range: $100 - $149
Rating: 4.9

Ecommerce Email Marketing Services

Chronos Agency is a Lifecycle Marketing Agency helping high-growth DTC brands scale profits with Email, SMS, and Push Marketing.

We're a global team of 80 that acts as an extension of your business, offering end-to-end service including copywriting, graphic designs, strategy, and execution.

Min project size
$10,000+
Hourly rate
$100 - $149 / hr
Employees
50 - 249
Locations
Singapore, Singapore
Year founded
Founded 2017

No have been added yet...

Pricing Snapshot

Min. project size $10,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 4.6 /5

What Clients Have Said

Chronos Agency offers competitive pricing with investments ranging from $1,000 to over $130,000, providing good value for cost. Clients report significant increases in email revenue, often exceeding 20% of total sales, showcasing their effective email marketing strategies.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 41 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Chronos Agency Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.9
Cost 4.6
Willing to Refer 4.8

Top Mentions

Review Highlights

Room for Improvement in Graphic Design

While generally well-received, some clients noted that there is room for improvement in graphic design and copywriting. Suggestions include less text-heavy designs and more modern graphics to better align with brand aesthetics.
Comprehensive Service Offering

Chronos Agency offers a full range of services, from strategy development to execution and reporting. Clients value their comprehensive approach and the ability to handle all aspects of email and SMS marketing.
Successful Email Marketing Execution

Chronos Agency has consistently helped clients achieve substantial increases in email revenue, engagement, and click rates. Many clients reported significant revenue growth, with some seeing up to 240% increases YoY. Their strategies have led to high conversion rates and improved customer retention.
Expertise in Email and SMS Marketing

The agency is highly regarded for their expertise in email and SMS marketing. Clients appreciate their strategic insights, execution excellence, and ability to deliver personalized and effective marketing campaigns.
Strong Project Management and Communication

Clients praised Chronos Agency for their timely delivery and responsiveness. They are known for their clear communication via Slack and other channels, ensuring all queries and requests are promptly addressed. Their project management skills are often highlighted as a strength.
Customization and Brand Alignment

Chronos Agency is adept at customizing their approach to align with clients' brand identities and market needs. They are praised for their ability to create campaigns that resonate with target audiences and maintain brand consistency.

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Other Digital Marketing
$10,000 to $49,999
Mar. 2019 - Ongoing

4.5

Quality: 5.0

Schedule: 4.5

Cost: 3.0

Willing to Refer: 4.0

“They work very closely with us, and they provide all the designers and resources we need.”

Oct 9, 2019

Founder, Fashion Brand

Carmen Huang

Other industries
San Francisco, California
1-10 Employees
Phone Interview
Verified

Chronos Agency manages email marketing for a niche fashion brand. They create standardized flows, schedule campaigns, and ensure brand cohesion as new collections are released.

Email marketing now generates 19% of sales. Chronos Agency is communicative, flexible, and helpful. They share a lot of knowledge about best practices, and they take the lead in campaigns.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

My partner and I founded an apparel brand. We primarily work in female fashion in a Korean and Japanese niche.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chronos Agency?

We were doing our own email marketing, but we didn't have many regularly scheduled email blasts. We turned to Chronos Agency to help with flows, testing, and email management.

SOLUTION

What was the scope of their involvement?

When we hired them, Shopify was going through an overhaul of their email software. Chronos Agency helped us move from MailChimp to Conversio. They created standardized flows that helped customize how we marketed to our various clients. They also helped us schedule campaigns, and they managed all our content creation. If we released a new collection, they made changes to make sure our brand was cohesive.

What is the team composition?

I think they have a specialized team for each client. We had designated designers, and our Slack group had around twelve people, led by their two agency leads.

How did you come to work with Chronos Agency?

We went to a conference, and we met their founder there. Chronos Agency was highly recommended, and we decided to test them out.

How much have you invested with them?

We've spent $12,000-$13,000 so far.

What is the status of this engagement?

We started working together in March 2019, and they still work with us.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Before we started working together, we had no flows installed. Email marketing now generates about 19% of our sales.

How did Chronos Agency perform from a project management standpoint?

Their communication is good. We have monthly calls to discuss past successes and goals for the coming month. We also have a Google Sheet that outlines campaigns, and most of our daily communication is through Slack.

What did you find most impressive about them?

They work very closely with us, and they provide all the designers and resources we need. That is very helpful, and we can be fairly hands-off.

Are there any areas they could improve?

Their pricing is high, but they do a lot of work for us.

Do you have any advice for potential customers?

Try them out. They're very flexible, and scaling is very simple. We've learned a lot from them, and I'm sure they'd help any of their clients as much as they've helped us.

RATINGS

4.5

Other Digital Marketing
$50,000 to $199,999
Oct. 2018 - Sep. 2019

4.5

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“Their team expertly mapped out the entire process."

Sep 18, 2019

Director of Marketing, Kerotin Hair Care

Gabriela Miraglia

Other industries
Miami, Florida
1-10 Employees
Phone Interview
Verified

Chronos Agency provided email marketing improvements for a hair care company. They optimized automated email processes and increased deliverability. They also developed new graphics and landing pages.

The vendor’s efforts generated a sizeable ROI. Chronos Agency successfully implemented new email marketing mechanisms and processes. Communicative and responsive, their team worked effectively in improving the client’s campaigns.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a director at Kerotin Hair Care, primarily focusing on marketing efforts. That includes promos and email marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chronos Agency?

During the 2018 holiday season, we noticed that our email marketing performance was down. Our deliverability issues were decreasing and our list was growing, but we weren’t seeing results.

SOLUTION

What was the scope of their involvement?

They worked on increasing email deliverability, improving our open rates, and segmenting our email list. This allowed us to optimize who we were sending our emails to. After that, they constructed refined our automation tools. They also helped us put together SMS messaging and Facebook Messenger contacts.

It was a hands-off process on our end. They designed all the emails, developed graphics, and built landing pages. Their team took the lead in organizing campaigns.

What is the team composition?

We had a project manager/lead contractor that helped us coordinate our efforts and map out campaigns. We also had another person who worked on graphic design and ensured the graphics would go out on time. Josh (Owner, Chronos Agency) brought us on board. There were maybe other copywriters and people working under that team.

How did you come to work with Chronos Agency?

There’s a few Facebook groups and my business partner came across them. They were highly recommended in the e-commerce space. We looked around for different agencies and decided they were a good fit. Chronos Agency was proficient in Klavio, so we decided to move forward.

How much have you invested with them?

The total investment was $51,000.

What is the status of this engagement?

We started working in October 2018. The project ended in September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In terms of revenue, we made $760,000, a great return on investment. There was a ton of work that went into that number. They were very good at sequencing emails to specifically target holiday sales. Their team expertly mapped out the entire process. When they send the email, it’s not just a single email, but a four or five-part series.

How did Chronos Agency perform from a project management standpoint?

The project manager was running day-to-day operations and managing the content. Everything was done with Google Suite products and Slack. We were able to track the progress as we were working on it. They were easily accessible and always open to conversation.

What did you find most impressive about them?

Chronos Agency was very willing to take the reins and take the lead on the project. They knew what we were asking and able to map everything out so we can focus on other parts of the business. Their team was also highly reliable. All work was completed on the timeframe we agreed upon. If there were any issues, they’d reach out and keep the lines of communication open.

Are there any areas they could improve?

During the process, we were restricting parts of our company, including our brand book and graphics. I think being able to organize the project a little better to improve clarity would’ve been helpful. We were also working in different time zones, which made it difficult to make changes in real-time.

I also thought the turnaround time on graphics could be a great faster. Sometimes we’d have the email ready, but we couldn’t send it out because the graphics were still in progress.

Do you have any advice for potential customers?

They know what they’re doing and they’re good at what they’re doing, so you should just have a solid brand mission from the beginning. Knowing which audiences you are targeting and being consistent from the beginning will help make everything else easier. Knowing what you want makes the whole process more fluid. The more information about your brand and what your selling you can give, the better it will be.

RATINGS

4.5

Content Marketing
$10,000 to $49,999
Dec. 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"Chronos Agency delivers good results without me having to think much about email marketing."

Aug 20, 2019

CEO, Gift Accessories Company

Vince Wang

Retail
Los Angeles, California
1-10 Employees
Phone Interview
Verified

Chronos Agency provides ongoing email marketing services for a gift accessories company. They handle content and graphics, as well as automated scheduling.

Revenue from email has increased dramatically since the engagement began. Chronos Agency provides full-service project management and quality deliverables. Their understanding of email marketing technologies helps them meet deadlines and respond quickly to any technical concerns that arise.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a gift accessories company. I started the company about a year ago.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chronos Agency?

I was looking for somebody to run our email campaigns because that’s not my forte.

SOLUTION

What was the scope of their involvement?

Chronos Agency primarily handles our email marketing. They do all the copywriting and graphics for each email. They have complete access to our customer database through Klaviyo. Whenever a customer makes a purchase or signs up online, they’re dynamically put on a list for follow up via email.

It's a pretty automated system. They have multiple flows that are segmented depending on actions by the customer. A customer that makes one purchase gets a different email than a customer that makes multiple purchases. Some campaigns that go to everybody, such as holiday sales. Chronos Agency also builds landing pages on our website as needed.

What is the team composition?

I work with around 7 people including an account manager, two graphic designers, two copywriters, and two email builders.

How did you come to work with Chronos Agency?

Originally I found out about them through a mutual friend who’s also an e-commerce business owner. They were quite successful with email marketing so I scheduled a meeting with Chronos Agency. We did an online call for me to explain my business and walk through everything that I needed.

I was considering a number of other firms. I was looking for someone local to Los Angeles, but those agencies wanted to charge a lot of money upfront. I liked that Chronos Agency was more cost efficient. It also made me comfortable that they had a warm referral.

How much have you invested with them?

We’ve spent about $28,000.

What is the status of this engagement?

Work began in December 2018 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

A good benchmark for an e-commerce brand is that minimum revenue from email should be around 10%. In an average month, I've seen anywhere between 20%–40% in email revenue since working with Chronos Agency. The emails themselves look really good, and I’m happy with the content and the graphics.

Chronos Agency doesn’t just constantly send sales emails. Most of our emails are content-based and about our brand. They’ll write tips on how to improve health, relationships, or energy. So while they've done an excellent job in terms of revenue, they’ve even more impressively built our brand equity. Continuously engaging our audience is the most valuable part of their service. I’m using them now for more than one company, and they're doing fantastic on both.

How did Chronos Agency perform from a project management standpoint?

They handle everything to the point where I’m not currently involved in the day-to-day process. I haven't had to open Klaviyo in months. I've given them full creative control. Chronos Agency delivers good results without me having to think much about email marketing.

We have a Slack channel we use for communication. Once or twice I’ve seen them make a typo. I'll send them a screenshot and let them know. I've never had to reach out on any other platform in order to get an issue resolved. Chronos Agency operates out of Singapore but they get back to me as soon as possible. In terms of project management, I trust that they know better than I do. They adhere to my brand standards and allow me to focus on other tasks.

What did you find most impressive about them?

I like how flexible they are. I do a lot of digital marketing for other companies. Some customers ask me for email help as well. I’ve been able to leverage Chronos Agency to work with my clients. They're very flexible in terms of the financial side of our partnership agreements. They're willing to adjust their take to match what the client is giving me. The whole team is super nice compared to a lot of other agencies out there.

Are there any areas they could improve?

Honestly, no, I can't think of anything. It's been great so far.

Do you have any advice for potential customers?

Be prepared that bringing on an agency is basically having another arm of your business. Bringing on an email team can be costly. Make sure your customer base is primed to purchase products from emails and that your business is set up to get recurring purchases. Otherwise it’s going to be a waste of your money and your time. Set up the right way in order to make sure that you get the maximum value.

RATINGS

5.0

Email Marketing
Confidential
Jan. 2022 - Jan. 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"I was impressed by the dedication of Chronos Agency's staff to deliver good-quality work on time."

Jan 26, 2026

Digital Marketing Lead, Musical Instrument Company

Norman Lee

Arts, entertainment & music
Singapore
51-200 Employees
Online Review
Verified

Chronos Agency executed an email marketing strategy for a musical instrument company. The team created email campaigns for promotions, new product announcements, event marketing, and customer onboarding.

Chronos Agency's work increased the client's email sends, purchases, and revenue. The team was dedicated to delivering good-quality work on time. They took feedback well and were described as punctual. The client communicated with them through virtual meetings, emails, and messaging apps.

BACKGROUND

Introduce your business and what you do there.

I'm the digital marketing lead of a global group of music brands that creates innovative instruments, gear, and experiences for musicians.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chronos Agency?

We needed to revamp our email marketing strategy.

SOLUTION

What was the scope of their involvement?

Chronos Agency designed our email marketing strategy, designed emails, and drafted campaigns and flows across multiple accounts and countries. The team created a wide variety of email campaigns, including promotions, new product announcements, event marketing, customer onboarding, and LTV.

What is the team composition?

We worked with up to 5 members of Chronos Agency's team.

How did you come to work with Chronos Agency?

Someone else did the deal with Chronos Agency, left the company, and the account fell to me.

What is the status of this engagement?

We worked with Chronos Agency from January 2022–January 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Chronos Agency's work increased our emails sent, quality and design of our emails, purchases, and revenue.

How did Chronos Agency perform from a project management standpoint?

Chronos Agency's project management was very punctual. We communicated through virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

I was impressed by the dedication of Chronos Agency's staff to deliver good-quality work on time. The team took feedback well and delivered superb work.

Are there any areas they could improve?

I can't think of anything for Chronos Agency to improve.

RATINGS

5.0

Email Marketing SMS Marketing
Confidential
Oct. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"Everything is delivered on time."

Aug 10, 2025

CEO, Pet Products Business

Anonymous

eCommerce
Canada
1-10 Employees
Online Review

Chronos Agency provides email and SMS marketing services for a pet products business. The team has built email and SMS flows, sent email marketing campaigns, and optimized the email sending rating.

Chronos Agency has successfully helped the client automate their email marketing, resulting in increased overall brand revenue. The team has delivered work on time and communicated effectively through Slack. The client has also praised the team's strong sense of teamwork.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of an ecommerce company

Describe what your company does in a single sentence.

Sell pet products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

Automate email marketing
Increase revenue

SOLUTION

How did you find Chronos Agency?

Referral

Why did you select Chronos Agency over others?

High ratings
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Chronos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build email and SMS flows
Send email marketing campaigns
Increase overall revenue generated by email and SMS marketing
Optimize email sending rating
Keep updated and communicate via Slack

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Automated email marketing increases overall brand revenue.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything is delivered on time

What was your primary form of communication with Chronos Agency?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Teamwork skills

Are there any areas for improvement or something Chronos Agency could have done differently?

More automation and less hands-on and in constant need of approvals.

RATINGS

5.0

Content Writing Services Email Marketing Graphic Design
$200,000 to $999,999
Jan. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 3.0

Willing to Refer: 4.0

"They're very flexible in tailoring to our needs."

Jun 4, 2025

Partner, E-Commerce Company

Chad Harvie

eCommerce
Lindon, Utah
11-50 Employees
Online Review
Verified

Chronos Agency manages email campaigns for an e-commerce company. The team is responsible for creating click funnels, tracking conversions, handling copy text, designing graphics, and suggesting content.

Chronos Agency's work has met the client's expectations. The team delivers on time, responds to needs, provides easy-to-understand reports, and adjusts to feedback, communicating via virtual meetings, emails, and messages. Their professionalism, adaptability, and flexibility are impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Partner of an e-commerce company

Describe what your company does in a single sentence.

Produces customizable products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

Create click funnels
Manage email campaigns
Track results and conversions

SOLUTION

How did you find Chronos Agency?

Referral

Why did you select Chronos Agency over others?

Because Chronos was recommended to us

How many teammates from Chronos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Building click funnels, email campaigns and retargeting campaigns, creatives for email including graphic, copy text, and suggesting sales and marketing content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All the reporting that Chronos provides is clear and easy to understand.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. Always right on time and as expected. Always willing to adjust plans if something doesn't seem like a good fit.

What was your primary form of communication with Chronos Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Professionalism and adaptability. They're very flexible in tailoring to our needs.

Are there any areas for improvement or something Chronos Agency could have done differently?

Not really. Like any business we are always looking for ways occomish the tasks at hand in a more cost efficient way, but so far it has remained a good fit.

RATINGS

5.0

Email Marketing
$50,000 to $199,999
Apr. 2024 - May 2025

4.0

Quality: 4.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 4.0

"They were really willing to go above and beyond for us."

May 28, 2025

Marketing Manager, Online Furniture Business

Anonymous

eCommerce
Melbourne, Australia
11-50 Employees
Online Review
Verified

Chronos Agency provided email marketing services for an online furniture business. The team redesigned the client's email flows and campaigns and optimized the content and segmentations.

Chronos Agency's work helped the client achieve substantial YoY growth in email revenue. The team delivered items on time without sacrificing quality. Moreover, they were quick to respond to queries and concerns and adapt to last-minute changes. Their willingness to go the extra mile stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of an ecommerce company

Describe what your company does in a single sentence.

Stylish and affordable furniture, purely online

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

Increase email revenue
Redesign email campaigns
Redesign email flows

SOLUTION

How did you find Chronos Agency?

Already partnered before I joined

Why did you select Chronos Agency over others?

Already incumbent when I joined

How many teammates from Chronos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Chronos redesigned all our email flows and campaigns, optimising the content and creative look and feel. They also improved the personalisation and segmentation of our emails, and finally optimised lead capture via our website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Substantial YoY growth of email revenue, particularly from welcome flow and campaigns

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Chronos always work promptly and deliver items on time or ahead of time. They are very quick to respond to our needs and adapt to last minute changes.

What was your primary form of communication with Chronos Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The service of the account manager. They were really willing to go above and beyond for us and do whatever is necessary to work towards our goals

Are there any areas for improvement or something Chronos Agency could have done differently?

Avoiding being too discount driven with flow incentives, rather trying to apply a strategic approach to engaging content and expert segmentation to reach our targets.

RATINGS

4.0

Email Marketing
Confidential
Jan. 2023 - Mar. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their communication was always on point."

Mar 12, 2025

Department Manager, Australian Furniture Warehouse

Anonymous

Retail
Adelaide, Australia
1-10 Employees
Online Review
Verified

Chronos Agency provided email marketing services for a furniture retailer. The team was responsible for managing the client's account, optimizing email flows, and running four campaigns per month.

Chronos Agency consistently improved the client's monthly revenue YoY. The team was always on time, even planning content calendars a month ahead. They also communicated effectively through email, messaging apps, and online meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Department Manager of Australian Furniture Warehouse

Describe what your company does in a single sentence.

Furniture retailers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

Revenue targets
Flows optimisation
Account management

SOLUTION

How did you find Chronos Agency?

Referral

Why did you select Chronos Agency over others?

High ratings

How many teammates from Chronos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

emial marketing - flows optimisation and 4 campaigns per month

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Monthly revenue generated by Chronos has been consistently good and improving year on year

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time with content calendars a month ahead

What was your primary form of communication with Chronos Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their communication was always on point.

Are there any areas for improvement or something Chronos Agency could have done differently?

RATINGS

5.0

Email Marketing
Less than $10,000
Oct. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"We appreciate their excellent feedback and reporting on the monthly metrics."

Nov 11, 2024

General Manager, EcoTraveller

Chris Donaldson

Other industries
Adelaide, Australia
1-10 Employees
Online Review
Verified

Chronos Agency handles a consumer products company's email marketing efforts. They set up email flows and manage EDM campaigns to help grow the client's flows.

Chronos Agency has delivered consistent email marketing campaigns, resulting in increased revenue. The team has onboarded quickly and understands the client's brand. Their communication is clear and timely. The client also praises the agency's detailed reporting on monthly metrics.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the General Manager of EcoTraveller

Describe what your company does in a single sentence.

Portable Toilet treatment products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

Set up the email flows
Increase revenue from EDMs
Update existing flows to new branding

SOLUTION

How did you find Chronos Agency?

Referral

Why did you select Chronos Agency over others?

High ratings
Pricing fit our budget
Good value for cost
Referred to me

How many teammates from Chronos Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Chronos to provide consistent EDM campaigns and to help grow our flows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Consistemd EDM's

Increase in revenue from EDM's

Increase in revenue for flows

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Onboarding was very good and they got up to speed quite quickly with what we wanted and undertsnding our brand. The communication was clear and timely and they were quick to make any suggested changes.

What was your primary form of communication with Chronos Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

We appreciate their excellent feedback and reporting on the monthly metrics. The reporting was easy to understand and the key metrics were presented with detail behind the numbers.

Are there any areas for improvement or something Chronos Agency could have done differently?

Not at the moment. Any changes we have suggested along the way have been quickly implemented.

RATINGS

5.0

Email Marketing
$10,000 to $49,999
Jan. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their attention to detail and monthly reporting are impressive."

Oct 1, 2024

CEO, Media Communications

Tom Johnson

Advertising & marketing
Boca Raton, Florida
11-50 Employees
Online Review
Verified

Chronos Agency provides email marketing services for an advertising company. The team designs and implements email campaigns to help the client increase their revenue.

Thanks to Chronos Agency's efforts, the client has increased their revenue and decreased their internal expenses. The team is always on time and pays attention to detail. Their monthly reports and creative designs are commendable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Media Communications

Describe what your company does in a single sentence.

Media Communications is an Advertiser Specializing in Health, Beauty, Sleep, Home and Ecom Affiliate Programs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chronos Agency to accomplish?

Increase revenue

SOLUTION

How did you find Chronos Agency?

Referral

Why did you select Chronos Agency over others?

Good value for cost
Referred to me

How many teammates from Chronos Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and implement email campaigns

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased Revenue from Email Campaigns
Decreased internal expense from internal managment of the program

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time
great creative design and content
always responsive

What was your primary form of communication with Chronos Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail and monthly reporting are impressive.

Are there any areas for improvement or something Chronos Agency could have done differently?

none

RATINGS

5.0

Showing 31-40 of 56 Reviews

Locations (2)

22 Sin Ming Lane #06-76 Singapore, Singapore 573969

41 - 49

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Vivian Yee Theng

Chronos Agency

Ecommerce Email Marketing Services

2 Locations

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Overall Review Rating

Top Mentions

Review Highlights

Room for Improvement in Graphic Design

Comprehensive Service Offering

Successful Email Marketing Execution

Expertise in Email and SMS Marketing

Strong Project Management and Communication

Customization and Brand Alignment

Reviews mentioning:

Chronos Agency Reviews

Email Marketing for Fashion Brand

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Email Marketing Support for Hair Care Company

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Email Marketing for Custom Gift Accessories Company

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Email Marketing for Musical Instrument Company

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Email & SMS Marketing for Pet Products Business

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Email Mktg, Copywriting & Graphic Design for E-Commerce Co

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Email Marketing Services for Online Furniture Business

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Email Marketing for Furniture Retailer

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Email Marketing for Consumer Products Company

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Email Marketing for Advertising Company