Cyberlobe Technologies

BACKGROUND

Please describe your company and position.

I am the President of CTRS Solutions Limited

Describe what your company does in a single sentence.

CTRS is a professional services firm that specializes in market intelligence research.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cyberlobe Technologies to accomplish?

• Streamline our IT systems and processes
• Help us automate our marketing
• Improve our website

SOLUTION

How did you find Cyberlobe Technologies?

Referral

Why did you select Cyberlobe Technologies over others?

Close to my geographic location, Great culture fit, Referred to me, Company values aligned

What was the size of Cyberlobe Technologies’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Cyberlobe to manage our IT systems and processes on a retainer because the President was doing that work off the side of his desk (and not well). The team at Cyberlobe started by making improvements to our Google Workspace backend, getting mailing list management systems in place, introducing a CRM solution, helping us bring on Monday.com, etc.... They eventually also took over doing our website and helped us get a CDAP grant which we have been using to modernize our digital approach.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• They have gotten our website 30x faster. They have helped us implement Hubspot CRM and Monday.com. They helped us migrate out Google Workspace from one domain to another. They have helped us with ongoing IT issues that were plaguing the team. They helped us get a CDAP grant.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are very responsive and delivered work on time. It was usually our team not getting them what they needed in a timely manner - which was not their fault at all.

What was your primary form of communication with Cyberlobe Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

The CEO of the company is such a warm, caring person. He treats every business he services like his own. He is a business owner as well and did us a lot of favours in the last couple of years. Such a great partner for a growing company like ours.

Are there any areas for improvement or something Cyberlobe Technologies could have done differently?

Nothing that I can think of.

BACKGROUND

Please describe your company and your position there.

My self Samir Mistry CTO of Zerotooneaspire.com.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cyberlobe Technologies Ltd., and what were your goals?

We got a wordpress maintenance project from the client but we did not have a developer at that time so we outsource to cyberlobe. We wanted to make the WordPress website faster and SEO-friendly.

SOLUTION

How did you select this vendor and what were the deciding factors?

As I have already worked with cyberlobe company for my previous project. I liked the honesty and professionalism of the developer and manager. That's why I selected them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a meeting with the manager and discussed the current issue in the website which was not SEO-friendly. So, we asked them to fix the issue of the website and make it faster. Some script was not working, So they have fixed that. The website was made in WordPress.

How many people from the vendor's team worked with you, and what were their positions?

1 developer was dedicated assigned for this project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

after launching the website, it looks better and faster than expected.

Describe their project management style, including communication tools and timeliness.

We have used Slack for the communication and assigned tasks in JIRA

What did you find most impressive or unique about this company?

The most impressive about this company was their experienced developers.

Are there any areas for improvement or something they could have done differently?

nothing for now