DigitalSuits

BACKGROUND

Please describe your company and position.

I am the Founder of Arteamony

Describe what your company does in a single sentence.

We are a premium Chinese Tea Brand. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DigitalSuits to accomplish?

• Create a website that suits a market leader
• Share expertise on e-commerce

SOLUTION

How did you find DigitalSuits?

Referral

Why did you select DigitalSuits over others?

Referred to me

How many teammates from DigitalSuits were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They brought our website from a mere shopify template to the best/second best website among competitors in terms of functionality, design and user experience 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in conversion rate 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The most important thing is that when they did not deliever something on time or did not met the expectation a suitable solution was found every time. 

What was your primary form of communication with DigitalSuits?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I am impressed by their all-in-one solution for Shopify

Are there any areas for improvement or something DigitalSuits could have done differently?

Think more strategically about the tasks instead of following exactly what has been told without questioning the approach 

BACKGROUND

Please describe your company and position.

I am the COO of Wicked Cushions

Describe what your company does in a single sentence.

Retailer of headphone accessories online

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DigitalSuits to accomplish?

• Redesign Website
• Improve conversion rate
• Improve user experience

SOLUTION

How did you find DigitalSuits?

Online Search

Why did you select DigitalSuits over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from DigitalSuits were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Complete rebuild of our shopify website. Custom buildout of entire tech stack, redesign, ui/ux overhaul.

Site speed improvements of 50% or more, as well as Conversion rate improvement of 30% so far.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improvement in site speed

Improvement in overall conversion rate

Improvement in visual design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very timely and responsive. It was truly a pleasure working with them

What was your primary form of communication with DigitalSuits?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Everything about working with them was impressive. From the effort level and responsiveness to changes and updates, as well as their willingness to create custom solutions that were not natively availble in our shopify platform.

They were amazing

Are there any areas for improvement or something DigitalSuits could have done differently?

None

BACKGROUND

Please describe your company and position.

 I am the Growth Manager of a healthcare company 

Describe what your company does in a single sentence.

We are a wellness brand offering natural, science-backed supplements designed to support women's gut health, hormonal balance, sleep, mood, and weight management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DigitalSuits to accomplish?

Our goal was to expand our development capabilities

SOLUTION

How did you find DigitalSuits?

Other

Why did you select DigitalSuits over others?

Referred to me

How many teammates from DigitalSuits were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged the agency to help us expand our web development capabilities. Their responsibilities included implementing custom website features, optimizing site performance, and supporting the development of new landing pages.

Key Deliverables:

• Development of custom landing pages
• Site speed optimization across multiple regional stores
• Bug fixes and quality assurance across various devices and browsers
• Ongoing support for ad hoc development requests and technical enhancements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Faster Page Load Times: Average page speed improved, enhancing user experience and reducing bounce rates.
  
  
• Reduced Bug Incidents: Ongoing QA and bug fixes led to a reduction in customer-reported technical issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The agency managed the project well, delivering most items on time, communicating clearly, and responding promptly

What was your primary form of communication with DigitalSuits?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to quickly understand our technical requirements and adapt to our workflows impressed us.

Are there any areas for improvement or something DigitalSuits could have done differently?

One area for improvement would be more proactive communication around potential delays or roadblocks, which could help us plan and adjust timelines more effectively

BACKGROUND

Please describe your company and position.

I am the CEO of Koio

Describe what your company does in a single sentence.

Shoe brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DigitalSuits to accomplish?

• Improve conversion rate

SOLUTION

How did you find DigitalSuits?

Referral

Why did you select DigitalSuits over others?

• Pricing fit our budget
• Referred to me

How many teammates from DigitalSuits were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

varying

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

nimble and quick to get work done

What was your primary form of communication with DigitalSuits?

Virtual Meeting

What did you find most impressive or unique about this company?

• DigitalSuits has a good team culture.

Are there any areas for improvement or something DigitalSuits could have done differently?

• less number of team members on the projects; reduce to 1-2 people but they are more available
• be more flexible with retainer hours; offer more flexibility

BACKGROUND

Please describe your company and position.

I am the Founder of a custom apparel company

Describe what your company does in a single sentence.

Custom apparel and accessories

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DigitalSuits to accomplish?

• Website maitenance
• Website development

SOLUTION

How did you find DigitalSuits?

Referral

Why did you select DigitalSuits over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from DigitalSuits were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Shopify website maitenance, devleopment and updates. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

DigitalSuits delivers projects on time and provides good ongoing support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Responsive and fast. Some lag just due to time zone mismatch, but otherwise on top of things

What was your primary form of communication with DigitalSuits?

Virtual Meeting

What did you find most impressive or unique about this company?

Easy to work with

Are there any areas for improvement or something DigitalSuits could have done differently?

A bit more time zone overlap would be amazing - otherwise great!

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of cereal producer.

Describe what your company does in a single sentence.

We make better for you cereal with sustainable ingredients! 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DigitalSuits to accomplish?

• Create a custom bundle page for our website

SOLUTION

How did you find DigitalSuits?

their outreach

Why did you select DigitalSuits over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from DigitalSuits were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating a custom bundle our website where you can add different types of cereal to your cart at once and get a discount, as well as subscribe to it. The page needed to also be optimized for mobile. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Page built within a month, fit perfectly into our website's theme, they helped with the integration with our warehouse as well!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered perfectly on time and even though there was a time difference between us, they always responded so quickly to my needs! 

What was your primary form of communication with DigitalSuits?

Virtual Meeting

What did you find most impressive or unique about this company?

Just how cost effective they were and how helpful they were. Even after the page was launched, they were still so helpful with troubleshooting questions as they came up. DigitalSuits was extremely well organized and ready to tackle any issues! 

Are there any areas for improvement or something DigitalSuits could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Zappie Communications

Describe what your company does in a single sentence.

Telecommunications provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DigitalSuits to accomplish?

• Build and design a new website
• Increase speed performance of site

SOLUTION

How did you find DigitalSuits?

Referral

Why did you select DigitalSuits over others?

• Pricing fit our budget
• Referred to me

How many teammates from DigitalSuits were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I briefed the Digital Suits team to design and develop an updated version of our website. We needed to optimise the performance of the site particularly, as the current one is very slow. We also needed a really aesthetically pleasing design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Design that fits with the brief and a website that performs well and is fast.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management has been excellent. Very attentive and great communication throughout.

What was your primary form of communication with DigitalSuits?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I'm most impressed by the quality of work and speed of response. They really know their stuff and are excellent at what they do.

Are there any areas for improvement or something DigitalSuits could have done differently?

Not so far!

BACKGROUND

Please describe your company and position.

I am the VP of Operations of a consulting company 

Describe what your company does in a single sentence.

Enterprise-Scale E-commerce Service & Software. Weapons-grade e-commerce design, development, and cloud connectors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DigitalSuits to accomplish?

• Shopify Expertise
• Development

SOLUTION

How did you find DigitalSuits?

Upwork

Why did you select DigitalSuits over others?

• High ratings
• Great culture fit

How many teammates from DigitalSuits were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Project ongoing support
• development
• integration implementation.
• Strategic view on the architecture
• strategic advice.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Fitting into the time limitations.
• Addressing all the work scope.
• Product Performance
• Client satisfaction rate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All items are delivered on time -the initial scope was met as agreed—incredible level of communication and response to requests and feedback.

What was your primary form of communication with DigitalSuits?

Virtual Meeting

What did you find most impressive or unique about this company?

Their expertise and knowledge stands out to us.

Are there any areas for improvement or something DigitalSuits could have done differently?

N/A

BACKGROUND

Please describe your company and position.

 I ama department head of a beauty & cosmetics company 

Describe what your company does in a single sentence.

Underwear for women by women

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DigitalSuits to accomplish?

• Create custom software in order to support growing business needs
• Redesign the existing website to make it more customer-friendly.
• Technical support and consultancy for providing assistance and expert guidance in various technical issues. What was the timeline of this project? This is an ongoing project that requires continuous technical support from the DigitalSuits team. Our agreement involves the team ensuring dedicated and reliable assistance throughout the project's lifecycle.

SOLUTION

How did you find DigitalSuits?

• Online Search

Why did you select DigitalSuits over others?

• High ratings

How many teammates from DigitalSuits were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

At the moment, Understatement needs to create custom solutions and renovate the design to open the gateway to a positive user experience and satisfaction. Ongoing technical support and consultancy are highly required to support the efficiency of our promotions and advertising campaigns.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The first point is fast and high-quality work on functionality. We receive timely releases that meet the needs of our customers and ensure the success of advertising campaigns. This is quite a satisfying beginning that makes us sure that choosing the DigitalSuits team as a partner was the right decision.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I would say that the project management is organized at a proper level. The project manager consistently monitors the project's progress, tracks the hours spent, and provides timely reports.

What was your primary form of communication with DigitalSuits?

• Virtual Meeting

What did you find most impressive or unique about this company?

We appreciate a responsible, reliable, and skilled DigitalSuits team that brings absolutely great value for cost and culture fit. Are there any areas for improvement or something DigitalSuits could have done differently?

Are there any areas for improvement or something DigitalSuits could have done differently?

Up to now, we don’t have any objective areas for improvement since we have close daily cooperation with quite satisfied results.

BACKGROUND

Please describe your company and position.

I am a Department Head of On Vacation

Describe what your company does in a single sentence.

Our company offers premium-quality goods with a vintage look and feel - everything you need for vacation vibes. https://www.on-vacation.club/pages/about-us Additionally, we design stylish clothing and accessories catering to a diverse clientele, including unisex garments, a range of slim-cut options, and oversized items. Vertere Berlin: https://www.vertere-berlin.com/pages/about-us-vertere-berlin

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DigitalSuits to accomplish?

• Our main objective was to craft a distinctive customer experience, enhance the website's UI/UX, and subsequently boost conversion rates.
• increase conversion rate

SOLUTION

How did you find DigitalSuits?

• Online Search
• Referral
• Clutch Site
• Other

Why did you select DigitalSuits over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from DigitalSuits were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The biggest part of the scope included the development of two main features: 

• Category Gender Split for our website https://www.vertere-berlin.com: We aimed to categorize product cards into male and female products to enhance navigation and user-friendliness. This way, customers can shop more seamlessly and save time during their browsing experience.
• Improved Category Navigation: For category navigation, we enhanced the UX design by adding a navigation menu for the collections, ensuring the highest possible user experience. 
• Speed optimization was one of the primary focuses for the websites, aimed at maintaining the high standard of user experience they had come to expect. That was successfully implemented by the team removing the unnecessary parts of code and adding lazy load for the apps on the website. 
• And the last part was related to the UI fixes that helped us greatly increase the conversion rate. As a result of our mutual project, we "best-of" the most useful menu fixes and support to ensure our smooth website management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have a client-oriented system, and DigitalSuirs helped us get a renewed UI/UX design that significantly improved user engagement and conversion rate. Now we can offer our clients services that are best suited to their extensive requirements. Thus, we continue our journey with DigitalSuits of continuous website advancements and innovations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Almost all the features were delivered on time. If there were any blockers or reasons for postponement, we were promptly informed and made aware of them.

What was your primary form of communication with DigitalSuits?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We thank the team for their commitment to their work. They always strived to create the best they could and used their experience to assist their clients in it. Our mutual cooperation we hope will continue as we strive to provide digital innovations and hope DigitalSuits makes them smooth and successful.

Are there any areas for improvement or something DigitalSuits could have done differently?

We have achieved the results we expected and even more. I don't see anything that requires improvement at the moment.