The Free Website Guys

BACKGROUND

Please describe your company and your position there.

I am the founding owner of a mental wellness NPO and needed a website.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

We did not currently have a website and needed one to spread the word about our Mental Wellness mission and how to send donations.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and found The Free Website Guys. We filled out the form and were very happy to be chosen!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work was a basic website where we could display our blog articles, donation tab, inspiring stories and resources for mental wellness.

How many people from the vendor's team worked with you, and what were their positions?

I spoke wit Sven from The Free Website Guys mostly.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We communicated through email and that is how we maintained contact during the process. We received regular updates by email, including attachments with photos and how to videos.

Describe their project management style, including communication tools and timeliness.

We usually received an email reply back within a few days which we appreciated. The communication and timelines were perfect!

What did you find most impressive or unique about this company?

I was most impressed by the how to videos and how organized The Free Website Guys were.

Are there any areas for improvement or something they could have done differently?

No! It was a smooth, amazing experience.

BACKGROUND

Please describe your company and your position there.

Business Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

To Build a Website

SOLUTION

How did you select this vendor and what were the deciding factors?

Referral via a LinkedIn connection. One major deciding factor was their 'Giving' approach and who it helps on the backend, Web developers in Uganda. They Give work to web developers in Uganda, Give to potential clients by Giving advice on what's best based on their experience.

Describe the project in detail and walk through the stages of the project.

I got connected with Sven and his Free Website Guys team, through a referral. I’m glad I was open at the time to say yes. They were very thorough with the details, the steps were streamlined and easy to follow and a major one for me, they were patient. When I was referred to them, I had just gotten fired from my job and decided to redirect that rejection into working on my new business venture. So it was right on time for me. I absolutely loved that I was offered suggestions based on what works best. My website was completed with the theme I absolutely love! The instructions on how to edit and run my website on my own is everything to me. Easy to follow. Can’t wait to go live and have others ask “who did your website?” So I can happily say, The Free Website Guys!

How many resources from the vendor's team worked with you, and what were their positions?

I really worked with one person, the Lead Developer who communicated with the rest of the team that worked on my website.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I will as soon as I complete adding content and upload my professional photos haha

How effective was the workflow between your team and theirs?

Very effective; since my team consists of me alone right now.

What did you find most impressive or unique about this company?

Their giving approach, their patience, and the very streamlined process take a lot of guesswork out.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am the owner and operator of Soapbox Agency. At Soapbox, we deliver results, not fillers. Our straight-to-the-point, no-beating-around-the-bush approach sets us apart. If you want just plain results without any fillers or "added services" for a competitive price, reach out to Soapbox, where your brand can take center stage. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

Website designing, hosting and WP themes

SOLUTION

How did you select this vendor and what were the deciding factors?

Linkedin - I was reached out by a team member from The Free Website Guys

Describe the project in detail and walk through the stages of the project.

Simple comms, easy-to-follow guides and project timeline made the strategy very straight forward.

How many resources from the vendor's team worked with you, and what were their positions?

Sven - Lead Developer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I was reached out on LinkedIn by The Free Website Guys who let me know that they’d be happy to make a brand new website for free! I was pleasantly surprised and it almost felt too good to be true.

Nonetheless, I carried the process forward and Sven and his beautiful team at The Free Website Guys helped me launch Soapbox’s current website after about a month of initial comms. The website came out beautifully and I was let known of all the ins and outs of the design and creation process.

Sven’s team also put in some amazing plugins and got my site live on Google as well. Thank you Sven and the team at The Free Website Guys! You’re awesome.

How effective was the workflow between your team and theirs?

Very smooth, easy to follow instructions

What did you find most impressive or unique about this company?

The weekly progress report, step-by-step guides

Are there any areas for improvement or something they could have done differently?

A little more add-ons and adding assets to the site as well and not leave it with placeholder text would be great

BACKGROUND

Please describe your company and your position there.

I am a CEO and the only employee of my coaching and hypnotherapy business where I specialize in helping women entrepreneurs overcome Anxiety.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

This was going to be my first ever website and the challenge was to find a happy medium between what I wanted and what I could afford. They offered a free program where they would build a basic website for me as a way to build relationships and trust between us so they could potentially work on paid projects for me.

And they will! I already know their rate and am definitely planning on hiring them to develop my website more as my business grows.

SOLUTION

How did you select this vendor and what were the deciding factors?

My friend recommended them to me by a friend in my industry and the deciding factor was the communications that I had with one of their managers who was super helpful and transparent in explaining all the conditions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Getting my website hosted with Bluehost (I already bought the domain prior to working with The Free Website Guys. Wordpress website builder (DIVI specifically) was used. I purchased the template I wanted for the website.

I recorded them a video of what I want out of the template on my website. They did their best to respect my wishes while also respecting the timing they have for each free project like that. Plus I have videos on how to edit my website from them.

How many people from the vendor's team worked with you, and what were their positions?

I have been actively communicating with one person on their team but I am pretty sure he was not the builder of my website. He was one of the lead generators/customer service people and my website was one of the projects he was obviously leading since I received all the updates from him and sent all the information they needed from me to him.

I also received tips on how to edit my website from another team member who I believe was my website builder. So 2 people total.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

When I was offered an opportunity to work with the Free Website Guys, I honestly thought it was a joke or even worse - a scam! But I am happy to say that I was mistaken 100% and the quality of my experience exceeded my expectations for sure!

The team was extremely communicative and supportive throughout the whole process, answering my questions and guiding me through all the steps. They saved me countless hours that I would spend on learning Wordpress for the first time. They also gave me educational videos that are easy to follow so I can modify the website as I wish.

They were able to follow my instructions on how I want to change the template to suit my needs almost to a t! I highly recommend their services to everyone who does not necessarily have the time to learn Wordpress or/and a big budget to build a website. The Free Website Guys will give a jumpstart to your business while you can be busy doing other important things to keep it running

Describe their project management style, including communication tools and timeliness.

Great communicators and super patient with all of my questions:) We communicated via emails and they all came in a timely manner.

What did you find most impressive or unique about this company?

They are building website for FREE! What else can be more unique? And they are doing a great job and are super communicative and supportive throughout the whole process.

Are there any areas for improvement or something they could have done differently?

There isn't anything they needed to do differently.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a management consulting firm. We specialize in supply chain management consulting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I hired Free Website Guys to build a website for my business. My goal was to have a website with a clean format to use for my website.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected them because I saw some of the work they did and was very impressed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They helped walk me through the various steps, choosing a theme and picking the format. BlueHost and Astra was used.

How many people from the vendor's team worked with you, and what were their positions?

Sven, the lead developer, worked with me.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website they built for me looks great. The process was very simple and easy. 100% would recommend - I would definitely work with this team again for my next site.

Describe their project management style, including communication tools and timeliness.

They communicated via email and were extremely timely in getting back to me regarding the next steps.

What did you find most impressive or unique about this company?

I think the initiative in general was what stood out for this company. I would never have been able to afford creating this site on my own without their help.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

I work as an Executive Assistant at a record label, creative agency and management company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

To create a personal website portfolio for me to display my work and start getting clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

Someone reached out via Linkedin and I researched after. I decided to choose them based off of the cost, efficiency and great reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I filled out a form about the website I wanted and from there it was a lot of emailing back and forth. Once the website was created, I picked a theme and submitted a video detailing what I wanted removed. The website was created on Wordpress.

How many people from the vendor's team worked with you, and what were their positions?

I communicated with the lead website developer during this process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I haven't launched my website yet but I am very happy with the way that it has turned out.

Describe their project management style, including communication tools and timeliness.

The Free Website Guys were very timely and they cared about my project.

What did you find most impressive or unique about this company?

The cost is free or very close to it! You only pay for the themes and extra add-ons, which are not required.

Are there any areas for improvement or something they could have done differently?

I can tell that they have a lot of clients, so it sometimes takes multiple days or a week for a response. I didn't have an issue with this but I could see this being an issue for other's working under a fast deadline.

BACKGROUND

Please describe your company and your position there.

I'm self employed video editor. To

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

To create my portfolio website

SOLUTION

How did you select this vendor and what were the deciding factors?

I can't remember but think I saw a post on a facebook group.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They used wordpress to create my site. I had to choose the theme but they set it all up, including google aanlytics and search console. I had to do a lot of customization after they set up the skeleton and some basic customization.

How many people from the vendor's team worked with you, and what were their positions?

2-3. One was the laison with me, the others were the developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They produced a full site that displays all my videos and that I can now share as a portfolio site to potential employers and clients.

Describe their project management style, including communication tools and timeliness.

They took a little while to answer because they were busy, but tha'ts ok because I was taking my time in getting back to them. I was not in a rush so I was ok with it. My communication was with one guy from their company and we just used the same gmail thread for the duration of the project.

What did you find most impressive or unique about this company?

Their customer service and professionalism were impressive.

Are there any areas for improvement or something they could have done differently?

I can't really think of any. I'm very satisfied.

BACKGROUND

Please describe your company and your position there.

I am a group fitness instructor and master trainer -- I instruct group fitness classes in a variety of settings.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I did not have a website outside of social media platforms to market services and outline basic services for prospective participants and facilities. They took me through the process of creating a website from the ground up and enabled me to have the confidence to edit content and make adjustments in the future.

SOLUTION

How did you select this vendor and what were the deciding factors?

An associate reached out to me via LinkedIn and invited me to apply as she felt my services would be a great fit for what The Free Website Guys do. I hadn't been looking for a web developer but I'm grateful to have found the company and would use them again without hesitation!

Describe the project in detail and walk through the stages of the project.

My experience with The Free Website Guys has been seamless and exceeded my expectations! The team's communication was clear, concise but appropriately detailed, and provided videos and explanations that gave insights as to how the process was going and what was needed from me without being overwhelming.

Upon completion, I felt equipped to be able to personalize my content and empowered to make future changes when necessary. I am excited to have a professional PC and mobile version of my website to grow my small business (at a far better quality than if I had attempted it on my own). Thank you!

How many resources from the vendor's team worked with you, and what were their positions?

A variety of individuals worked on the project, but TFWG lead developer, Sven, was primarily tasked with updating me on their progress and getting pertinent info throughout the process. Just needing to communicate with one individual helped streamline the whole experience.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I have a great looking PC and mobile website that I feel equipped to continue to edit and adjust content now and into the future (they provided videos to help with this that I've already had the opportunity to utilize in perfecting my website's content.

How effective was the workflow between your team and theirs?

Sven did a terrific job keeping me updated on their progress, what was needed from me, what would be coming up, and if there was nothing specific to report, just that he would be reaching out once a certain step had be finalized. I knew where things were and what was needed from me without being bogged down in the IT details!

What did you find most impressive or unique about this company?

The communication and explanations as to why they recommended certain features over others (but offering options without getting overly complex in explanations) was extremely helpful. I would not have known where to start, but felt equipped to make informed decisions about my website and what would be needed.

Are there any areas for improvement or something they could have done differently?

No! The Free Website Guys seem to have thought of everything! My experience with them was seamless and stress-free.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a small business that consults for the cannabis industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I hired the Free Website Guys to help me quickly stand up a functional website for my business and had zero budget for development.

SOLUTION

How did you select this vendor and what were the deciding factors?

This group offered me what I needed most — a low-cost and functional website.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

TFWG were in close communications throughout the process, they included great videos to explain steps and to make sure I had the best possible experience and could self service.

How many people from the vendor's team worked with you, and what were their positions?

Sven is the developer who I spoke with most often.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I had a functional website in less than 30 days with only the hosting as a cost.

Describe their project management style, including communication tools and timeliness.

Great communication and always providing timeline updates and next steps.

What did you find most impressive or unique about this company?

Constant communication and follow up and very specific and detailed instructions for expectations.

Are there any areas for improvement or something they could have done differently?

Great experience, no changes needed!

BACKGROUND

Please describe your company and your position there.

Freelance writer and editor

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

To build a new website for writing/editing services

SOLUTION

How did you select this vendor and what were the deciding factors?

Value, experience and positive reviews

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Work with me to build a new site from scratch. This included securing domain and hosting (Bluehost), development and design (WordPress, Divi).

How many people from the vendor's team worked with you, and what were their positions?

1, lead developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I now have the foundation for a customizable site that I can take control of, with all of the technological items set up and in place for me to just now populate with content!

Describe their project management style, including communication tools and timeliness.

Superb communication from start to finish, guiding with very clear questions and instructions each step of the way for success. Informational/training materials provided in both document and video form, with next steps clearly identified for progress. Tracking of deliverables with reports also sent with each major step of the build achieved.

What did you find most impressive or unique about this company?

Willingness to help. Ease of conversation and communication, as well as clarity of said communications and process. Truly a seamless and painless experience from start to finish.

Are there any areas for improvement or something they could have done differently?

Honestly, nothing I can think of at this moment! It was truly a wonderful and easy experience for which I am so grateful!