The Free Website Guys

BACKGROUND

Please describe your company and your position there.

Clavis-Creative Lab are a creative Association of artists and authors working in the genre of dark art. We create visual content and develop visual concepts for releases by authors from related fields (musicians, writers, filmmakers, etc.). I am the founder and author of concepts and scenarios in our team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

For the development of our project, we urgently needed a high-quality web site that could contain all the necessary information about our services. We needed it quickly and concisely. We turned to TheFreeWebsiteGuys and were completely satisfied with the result of their work.

What were your goals for this project?

Speed of execution, it is possible to easily manage the site, easy to edit, high-quality hosting, security.

SOLUTION

How did you select The Free Website Guys?

I saw an ad for their services on the grim art community Facebook page. After I contacted their Manager, he described to me the features of their work and offered to leave a request for creating a website. I followed his instructions and now I am the proud owner of a functional website.

Describe the project in detail.

I needed a multi-page website, with a convenient editing system, easy to learn even for a person far from web design.

The site had to harmoniously reflect the main concepts of our project, have a suitable visual style, be able to place the artwork of our authors and have enough space for a full description of the features of the services we provide, as well as a well-established feedback form with our clients.

What was the team composition?

For the entire duration of the project, I had contact with three representatives of TheFreeWebsiteGuys.

1. the Manager from whom I learned the primary information about the company (unfortunately, I do not remember the name)
2. Sven. I interacted with him on a regular basis. He supervised the entire project, constantly kept in touch with me, answered questions, gave detailed descriptions of the work done, and helped me find alternative solutions to issues.
3. John. He sent me video instructions on setting up and installing plugins.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In total, the creation of the web-site and its publication took about one calendar month (including time for my doubts, a selection of suitable topics, discussion of features, etc.).

In addition to feedback, throughout the time spent on web development, TheFreeWebsiteGuys sent me detailed information about the stages that they were working on at a particular time (installing and configuring plugins, configuring Analytics, etc. – every single step in detail). That's very cool.

When a professional does not hesitate to openly discuss with the client each stage of their work and make edits if necessary – this is how you need to do your job.

How effective was the workflow between your team and theirs?

I would rate it 10 out of 10 possible points.

What did you find most impressive about this company?

Our project is associated with dark art, a topic that is not very popular and difficult to implement, which is why, even after talking with the Manager, I doubted whether we would succeed in what we planned. Immediately after the approval of my application I was contacted by Sven. Oh, I'll tell you what this guy is – he's a cool dude.

When I had doubts or questions in the process of web development – I could always contact Sven at any time of the day or night and he very quickly, and most importantly, clearly helped me to get explanations.

This is a real professional who does not try to impose something on you, he does his job for you and does it efficiently. These guys were always ready to come to your aid and they did their job efficiently and quickly.

Are there any areas for improvement?

There is no limit to perfection and there are certainly areas for growth of TheFreeWebsiteGuys, but at the moment I am completely satisfied with the cooperation with this company and I do not consider it necessary to add anything superfluous to it.

BACKGROUND

Please describe your company and your position there.

I'm a solo freelance marketing copywriter.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I worked with the Free Website Guys to create a professional site for my freelance business.

What were your goals for this project?

I wanted a site where I could use to showcase my portfolio, convince potential clients, and add creditability to my brand.

SOLUTION

How did you select The Free Website Guys?

One of their employees contacted me on LinkedIn.

Describe the project in detail.

I applied and was contacted for further details about my business. I was accepted within a week and got information on how the process would work. They sent videos, emails, and documents to guide me through setting up web hosting, signing up for Divi theme builder, and setting up my site. They set up my site's back end to my specifications and sent me a handover video to explain maintenance and updates.

What was the team composition?

I emailed back and forth with Sven, one member of their team, and watched videos made by other team members. I was first contacted by Catalina, a different team member.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I haven't yet finished customizing my site, so no.

How effective was the workflow between your team and theirs?

I got frequent updates from Sven, and he emailed back within 48 hours if I had a question.

What did you find most impressive about this company?

They already knew which parts of the process were likely to be confusing or easily messed up, and had set up extra guidance to avoid delays in those areas.

Are there any areas for improvement?

I was satisfied overall, but wish they had been more upfront about their partnership with Divi from the beginning of the process (like they were about their partnership with BlueHost).

BACKGROUND

Please describe your company and your position there.

I'm a freelance copywriter who has to source my own clients to keep the workloads coming in,

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I needed a simple yet professional looking website that would allow me to showcase my work, promote myself and give prospective clients confidence in my abilities.

What were your goals for this project?

To have a simple yet professional looking website that would allow me to showcase my work, promote myself and give prospective clients confidence in my abilities...and helped me get new work!

SOLUTION

How did you select The Free Website Guys?

Their offer seemed to good to be true but seeminly had very few string attached, so I gave it a go!

Describe the project in detail.

They guided me through the many options available in terms of a website template and advised me where they thought a certain type would be better for my needs. I followed this advice and they set up the site with rather minimal input from me or demands on my time, which was great. After some weeks the website was ready for me, although they are readily helping me finalise things even though their part of the work is largely complete.

What was the team composition?

It was just me messaging Sven throughout. Very simple and straighforward.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I still have to complete the site to get it live, but all the building blocks are in place and I'm confident it will look as professional as it can in my circumstances.

How effective was the workflow between your team and theirs?

Absolutely fine. No issues. Communication was clear and easy, and my concerns were dealt with swiftly.

What did you find most impressive about this company?

The fact that the offer sounds too good to be true, but it's actually fine and the team do everything they say they will.

Are there any areas for improvement?

Certain steps in the process involving references to other videos or docs did not always align, leading to me needing to get round a few small issues using my intuition. I could have just messaged the team about these points, but they were mostly common sense and understandably hard to iron out with frequently updated learning materials and a small team.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of Course Creator and Life Design Coach

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

build a website

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I found them in a Facebook Group. They offered their services for Free. Judging from other amazing reviews I decided to try them. Great decision! Great service!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sven from the Free Website Guys took me through the entire process of designing and creating a wordpress website. The scope for the site was a simple landing page, contact page, and blog. They assisted me through obtaining hosting, and other key parameters.

They were able to obtain huge discounts to key elements of the site including a beautiful and most optimal template. They took the time to provide suggestions to help me get the most optimal and cost effective product. They provided video tutorials with every step that required me along the way and always provided superb service!

How many people from the vendor's team worked with you, and what were their positions?

I main person served as my guide through the whole process. There were other developers involved behind the scenes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Excellent Service. Great customizable website with helpful tutorial videos to teach me how to customize and make changes myself. Great service and great experience. Highly recommend!

Describe their project management style, including communication tools and timelines.

Everything was kept organized through one email chain. Response was always timely.

What did you find most impressive or unique about this company?

They have super services. Make every step easy which I really appreciate.

Are there any areas for improvement or something they could have done differently?

I can't think of any.

BACKGROUND

Please describe your company and your position there.

Pooja's Kitchen is a small takeaway business of Indian food. I'm the owner of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

We hired the Free Website Guys to design the website for my company.

What were your goals for this project?

We were interested in a simple user friendly website which could help customers place their day to day orders easily and make payments on one platform.

SOLUTION

How did you select The Free Website Guys?

They were offering to make free website in exchange of an honest testimonial on Facebook so I thought of giving it a try.

Describe the project in detail.

Once my company was shortlisted they contacted me via email and explained what and how they will be able to help me. We then went forward from there. My expectation was a simple user friendly website where customers can order food and make online payments with options of pictures of the food.

What was the team composition?

I interacted only with one person and he helped me throughout the process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The continuous communication of the completion of different stages is an outcome which clearly demonstrated progress of the project.

How effective was the workflow between your team and theirs?

The workflow was quite effective.

What did you find most impressive about this company?

The most impressive thing about this company was that they were willing to help me for free. Moreover their videos were self explanatory and easy to understand.

Are there any areas for improvement?

I am quite satisfied with their work. Hopefully my customers will not complain about not being able to order online or make payments.

BACKGROUND

Please describe your company and your position there.

I'm the founder of a marketing services consultancy - specialising in brand, advertising & management - a coach, fire-starter & teacher

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I had a dormant site that needed resuscitating and made attractive, informative, useful and manageable

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

They were recommended to me from a Facebook Group and I thought “yeah right…free! I bet you get what you pay for then!” Well how wrong I was. I applied – they choose you – and they set me up.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They have clear questions about what you want (and more about what you need!) and have a straightforward process to deliver the website. They always respond patiently to questions and share videos to help you understand exactly what to do in answering questions on function, design, templates and hosting. We used WordPress, Divi, Bluehost & Elegant Themes

How many people from the vendor's team worked with you, and what were their positions?

a few - I dealt with Sven who was on point throughout - he is the lead developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Took about a week to build and then Sven – who was on point throughout – said the amended template was ready, logo’s uploaded etc – so here’s how you add your content (more helpful videos for non techies like me) and launch when you are ready. He’s answered a few more questions since. All this is free. No charge

Describe their project management style, including communication tools and timelines.

simple, fast, friendly, informed - email was the main comms & video lessons answered every question

What did you find most impressive or unique about this company?

thousand dollar service priced at free. ziltch. nada. zero.Go figure!

Are there any areas for improvement or something they could have done differently?

nope

BACKGROUND

Please describe your company and your position there.

I am the owner of an online store that specializes in selling natural wines.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I am starting a new project and was in need of a new website. The Free Website Guys offered to build a completely new website from scratch. My goal was to be able to have a fully functional website without having to invest a lot of money before the business even started to take off.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

A friend from a group recommended them. After having a few conversations with them and having had everything clearly explained in detail, I decided they were a good match for me.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After clearly having everything explained, we started the project by defining the steps in a logical order. For 2 weeks we talked mostly every day to complete assigned tasks together and move the project forward.

How many people from the vendor's team worked with you, and what were their positions?

A lead developer and a programmer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website created was exactly what I needed, professionally built and a fully functional e-store.

Describe their project management style, including communication tools and timelines.

The whole project was completed through a series of steps which were clearly communicated through emails and supporting videos. It was very easy and intuitive to follow, even for someone like me who has 0 tech abilities!

What did you find most impressive or unique about this company?

They gave me a professional Worpress site for free! Plus sent me instructional videos for editing basically anything I might need to change in the future.

Are there any areas for improvement or something they could have done differently?

In my personal opinion, I believe everything was perfect. Their business model is outstanding, I wish the whole team great success.

BACKGROUND

Please describe your company and your position there.

I am a Licensed Mental Health Counselor in private practice

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I hired The Free Website Guys to assist in the development of my website to use for an online presence and to build my practice.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I was in a counselor social media platform and The Free Website Guys were communicating with some counselors about their services. I inquired, received information about what they do and the services they provide and chose to work with them. They are cost effective and extremely responsive which is important to me.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I submitted an inquiry and received a quick response. We communicated via email throughout the development process. Each response I received was well worded, clearly communicated, and had videos and instructions that were easy to follow on the steps they needed me to complete in order for them to proceed with the process. They worked hard and are extremely efficient.

How many people from the vendor's team worked with you, and what were their positions?

I know of 2-3 who worked with me but there could be many more that I am not familiar with. I only communicated directly with one person which was great so that communication remained clear and there was a point of contact.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am thrilled with the website and am excited to launch it once my content is completed.

Describe their project management style, including communication tools and timelines.

I received videos and email updates on each step of the process.

What did you find most impressive or unique about this company?

Their expertise along with their organization and efficiency.

Are there any areas for improvement or something they could have done differently?

I wouldn't change a thing. It was a great experience.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Author Publishing System. I help business leaders show they are the expert in their field by writing a book for self-publishing so they can brand themselves or their business and increase their sales.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I brought in The Free Website Guys to set up my website.

What were your goals for this project?

The goal was to set up the website so it would be ready for me to add copy. This was accomplished and I am now adding the text to each page in preparation of launching my new site.

SOLUTION

How did you select The Free Website Guys?

They were recommended by a colleague.

Describe the project in detail.

After contacting The Free Website Guys, they sent me instructions on what I had to do on my end to get the website up and running. They would do their part in the back end, then send me instructions on my part. I was spoonfed all of this so I was not overwhelmed. It was a great partnership, with the end result being that I now have a website!

What was the team composition?

I worked with Sven, one on one. He directed his team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The outcome is that I have a wonderful website that I am very happy with. 

How effective was the workflow between your team and theirs?

The workflow between Sven, his team, and I was excellent. He kept me updated on what they were doing, and when I was needed to do my part he would instruct me on the specifics. I was never in the dark about the status on the site.

What did you find most impressive about this company?

What impressed me the most was how Sven spoonfed me my instructions. I went to them because setting up a website was over my head. But because he spoonfed me everything I had to do, it did not become overwhelming at all. It was a wonderful experience.

Are there any areas for improvement?

If there are any areas for improvement, I did not see them.

BACKGROUND

Please describe your company and your position there.

I'm the founder/ operation manager of Kitsune Saigon Homestay. After few years in the finance industry, I was looking for an escape and found the hospitality to be my new direction.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I had preliminary success running a boutique homestay for 2 year then covid-19 hit and I took time to invest in branding improvement to rely less on OTA channels. Then I learned about The Free Website Guys via a post in a Facebook group. So I thought why not?

What were your goals for this project?

Having a website would enable me to rely less on OTA channels such as Airbnb or Agoda, increase our brand visibility and flexibility to combine lodging with other tourism activities.

SOLUTION

How did you select The Free Website Guys?

I heard about TFWG via a Facebook Group. The cost to build a website via The Free Website Guys and maintain it is next to nothing so it's definitely worth a try.

Describe the project in detail.

Needless to say, I was skeptical about their free services when I first learned about it. But I couldn’t be more wrong. I was worried about the theme I picked but Sven assured me they could turn it to something I want. And they did! Honestly they paid attention to details better than some paid services I’ve had before.

At each phase, Sven would send a report of what they’ve done and an instruction video with details of every step to be done on my part so it was clear and time-saving for both sides. They went extra mile to take care of a request of mine that was not available in Divi theme.

At the end of the project, I received a handover report and a list of instruction videos on how to customize the website. It’s been my pleasure to work with Sven and his team. Amazing! Highly recommend!

What was the team composition?

Shortly after I gave my contact, a lady from their team reached out and let me know what time I would expect to get a result whether I'd be selected to benefit from their free website development project. After that, Sven - the lead developer, was the main contact and all communication efficiently went through him.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I've yet to launch my website yet since there're many adjustments I need to do myself but the layout and structure already met my expectations.

How effective was the workflow between your team and theirs?

The team worked with great integrity and timeliness. If there was anyone dragging the process, it was definitely me. Sven and team have always been super patient and responsive from the start to the end and they delivered what they promised.

What did you find most impressive about this company?

I honestly don't know how they make money. The quality of their work and professionalism exceeded a lot of paid services I've had before.

Are there any areas for improvement?

I find the most challenging was describing what I wanted to modify. They asked me to send a video but I used photoshop to make notes of what I want to adjust in each segment of the website, which was a bit time consuming. But I haven't thought of any other way to do it better since we can't meet face to face and even an online meeting might cost them billable hours.