IXD Büro

BACKGROUND

Please describe your company and position.

I am the Owner of Nexus

Describe what your company does in a single sentence.

Nexus provides digital solutions and product development services to help clients transition seamlessly into the digital era.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interactive Design to accomplish?

• Build a scalable SaaS web platform with a clean, intuitive user interface.
• Improve user engagement and streamline customer onboarding for our digital product.

SOLUTION

How did you find Interactive Design?

• Referral
• Clutch Site
• Through an industry referral and later verified their strong reputation on Clutch.

Why did you select Interactive Design over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Interactive Design were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Interactive Design helped us design and develop a SaaS web application from concept to delivery. Their team worked on the full user journey from wireframes and prototypes to final UI implementation. They also built a design system and provided continuous feedback loops to ensure the product aligned with our business goals and user expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launching the new platform, our customer onboarding time dropped by 35%, and user engagement improved significantly. Internal teams also found the new system much easier to maintain and scale.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was smooth and transparent. Tasks were delivered on time, and they adapted quickly whenever we needed changes or additional iterations. Din kept design reviews focused and efficient, while Eugene ensured everything stayed aligned with our objectives.

What was your primary form of communication with Interactive Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to combine aesthetics with usability. The final design looked modern and minimalistic, but still functioned perfectly for our users. They don’t just design pretty screens they think strategically about user experience and product growth.

Are there any areas for improvement or something Interactive Design could have done differently?

Nothing major perhaps slightly faster turnaround on a few design revisions, but overall, they exceeded expectations.

BACKGROUND

Please describe your company and position.

I am the VP of AI Innovation of GigCX Marketplace

Describe what your company does in a single sentence.

GigCX Marketplace connects businesses with a global community of over 250,000 independent, fully-vetted customer experience professionals using our proprietary technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interactive Design to accomplish?

• We wanted them to redesign our website with a modern, user-friendly UI/UX and also create a refreshed visual identity that would make our online presence more professional and engaging.

SOLUTION

How did you find Interactive Design?

Clutch Site

Why did you select Interactive Design over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Interactive Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They carried out a full redesign of our website. The process included discovery research, wireframes, branding work, and then high-fidelity prototypes. Deliverables included a style guide, interactive prototypes, and the final responsive website design files that could be implemented across devices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the redesign, our site engagement improved significantly. Visitors spent more time on the site, bounce rates dropped, and we received positive feedback from both clients and partners about the design and usability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They delivered milestones on time, followed clear timelines, and responded quickly to our feedback and requests.

What was your primary form of communication with Interactive Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to combine creativity with usability really stood out. They didn’t just create something visually appealing they made sure the design was intuitive and aligned with our business needs.

Are there any areas for improvement or something Interactive Design could have done differently?

We were very satisfied overall. The only thing that could have improved the experience would be offering more structured post-project support options for ongoing tweaks.

BACKGROUND

Please describe your company and position.

I am the Founder of AFOMA Marketplace

Describe what your company does in a single sentence.

AFOMA Marketplace is a socially driven SaaS platform that empowers African artisans and entrepreneurs by connecting them with global buyers through technology, storytelling, and equitable access.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interactive Design to accomplish?

• Design a professional website for AFOMA Marketplace to represent our mission and offerings
• Explore a SaaS dashboard and web application design that could scale with the platform as we grow.

SOLUTION

How did you find Interactive Design?

Online Search

Why did you select Interactive Design over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Interactive Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Interactive Design developed a new website that highlights AFOMA Marketplace’s story, artisan profiles, and marketplace features. Beyond the site, they created early-stage wireframes and concepts for a SaaS dashboard and application we plan to implement later, giving us a roadmap for scaling into a fully functional SaaS platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website now communicates our mission clearly, helping us engage new artisans and partners. The SaaS web app design concepts also gave us a strong foundation for future development and growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was efficient. Deliverables came on time, and they adapted quickly whenever we suggested changes.

What was your primary form of communication with Interactive Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their portfolio showed strong expertise in SaaS applications and clean, modern design. During early conversations, they clearly understood our vision and suggested creative ideas tailored to a social impact platform.

Are there any areas for improvement or something Interactive Design could have done differently?

Nothing major. The process was smooth overall, though more proactive updates at the very beginning would have been helpful.

BACKGROUND

Please describe your company and position.

I am the Owner of Nielsen Fitness

Describe what your company does in a single sentence.

Nielsen Fitness is Toronto’s leading in-home personal training service, dedicated to improving people’s health and fitness through customized training programs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interactive Design to accomplish?

• Redesign our company website with a modern, professional look.
• Explore SaaS-style solutions to support a scalable dashboard and client-facing web app features.

SOLUTION

How did you find Interactive Design?

• Online Search
• Referral

Why did you select Interactive Design over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Interactive Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Interactive Design completely reimagined our website, giving it a polished, user-friendly structure with strong visuals and clear navigation. They also provided early-stage design exploration for a SaaS dashboard and web application concept we may expand into in the future. Key deliverables included wireframes, responsive design mockups, and a refreshed visual identity that aligned with our business goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website boosted engagement and helped us clearly communicate our services. The design foundation also positioned us to expand into SaaS-style offerings in the future.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was smooth deadlines were respected, and they quickly responded to our feedback with updates and new ideas.

What was your primary form of communication with Interactive Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to blend traditional web design with SaaS product design thinking was impressive. They didn’t just make our website look good; they created scalable concepts we can use for future growth.

Are there any areas for improvement or something Interactive Design could have done differently?

Nothing major. The process was very positive, though a bit more proactive check-ins at the start could have made things move even faster.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of The Dux Digital

Describe what your company does in a single sentence.

We help ambitious B2B construction and built environment firms unlock new revenue streams through strategic marketing, lead generation, and sales conversion.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interactive Design to accomplish?

• Redesign our website to clearly communicate our value proposition to construction and built environment clients.
• Create a modern, user-friendly interface that makes it easy for visitors to understand our services and engage with us.

SOLUTION

How did you find Interactive Design?

Online Search

Why did you select Interactive Design over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Interactive Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Interactive Design completely reimagined our website’s look and feel. They provided a fresh UI/UX design with a clean, professional interface that highlights who we are and what we offer. They also streamlined the site navigation to make it easy for prospective clients to understand our marketing services and explore how we can help them grow.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesigned website now communicates our message much more effectively. We’ve seen improved engagement from prospective clients and positive feedback on both design and usability. Most importantly, it’s helped us generate more qualified inquiries and conversations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They delivered everything on time, kept us updated, and responded quickly to our requests and feedback.

What was your primary form of communication with Interactive Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to take complex business messaging and turn it into a simple, visually engaging, and professional website was impressive. They listened carefully and captured exactly what we wanted to convey.

Are there any areas for improvement or something Interactive Design could have done differently?

Nothing significant comes to mind The collaboration was smooth, and they delivered exactly what we needed.

BACKGROUND

Please describe your company and position.

I am the Owner of Jim Rowe Marketing

Describe what your company does in a single sentence.

We help college professors teach students critical thinking and communication skills through The A-D-A-P-T-E-R Method and the Get Your Ducks in a Rowe book series.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interactive Design to accomplish?

• Redesign our website to clearly communicate our mission and resources for professors.
• Create a clean, user-friendly interface that makes it easy for visitors to understand and engage with our programs and materials.

SOLUTION

How did you find Interactive Design?

Online Search

Why did you select Interactive Design over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Interactive Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Interactive Design revamped our website’s layout, developed a new UI/UX design, and created a visually appealing yet professional interface that highlights our educational approach and resources. They also streamlined navigation to make it easier for professors and students to find information about The A-D-A-P-T-E-R Method and our books.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesigned site made our message much clearer, improved engagement from professors, and received very positive feedback on both usability and design. We also saw an increase in inquiries about our training tools and books.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project efficiently, kept everything on schedule, and were very responsive to our feedback and requests throughout the process.

What was your primary form of communication with Interactive Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to translate educational content into a simple, accessible, and visually compelling website stood out. They listened carefully and really captured the spirit of what we’re trying to accomplish.

Are there any areas for improvement or something Interactive Design could have done differently?

Nothing significant comes to mind the collaboration went smoothly, and they delivered exactly what we needed.

BACKGROUND

Please describe your company and position.

I am the CEO of Caseblink

Describe what your company does in a single sentence.

Caseblink provides AI-powered automation for immigration filings, helping organize evidence, generate exhibit lists, draft tailored support letters and briefs, and compile complete, ready-to-file applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interactive Design to accomplish?

• To support us in web design and logo design

SOLUTION

How did you find Interactive Design?

Online Search

Why did you select Interactive Design over others?

• High ratings
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Interactive Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Interactive Design supported us with web design and logo design for Caseblink. Their team created a clean, modern website that aligned with our brand vision and developed a professional logo that captures the essence of our mission to bring AI innovation into immigration services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We now have a professional website and logo that give Caseblink credibility and confidence when presenting to partners and clients. The improved branding has also helped us communicate our vision more effectively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The main design engagement has been completed, but we continue to consult with them occasionally for design updates and improvements.

What was your primary form of communication with Interactive Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their ability to translate abstract ideas into polished designs. They listened carefully to our needs and delivered creative solutions that went beyond expectations.

Are there any areas for improvement or something Interactive Design could have done differently?

Honestly, the experience was smooth overall. If anything, having a slightly faster turnaround on minor revisions would have been helpful but their quality of work made the wait worthwhile.

BACKGROUND

Please describe your company and position.

I am the Project Manage of TicketGenie

Describe what your company does in a single sentence.

TicketGenie is a desktop software company that provides ticketing solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interactive Design to accomplish?

• To redesign our website with a modern and user-friendly interface.
• To improve the UI/UX of our ticketing platform for better customer engagement and usability.

SOLUTION

How did you find Interactive Design?

Clutch Site

Why did you select Interactive Design over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Interactive Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included a complete website redesign and UI/UX improvements to our ticketing platform, with deliverables such as wireframes, interactive prototypes, responsive designs, and design guidelines.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw increased user engagement, lower bounce rates, and more than a 20% improvement in sign-up conversion rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project efficiently, delivered all items on time, and responded quickly to our needs.

What was your primary form of communication with Interactive Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed by their ability to combine creative design with practical usability, ensuring the final product was both visually appealing and highly functional.

Are there any areas for improvement or something Interactive Design could have done differently?

They could have included more design workshops at the start of the project to speed up alignment.

BACKGROUND

Please describe your company and position.

I am the Managing Partner of Balance Legal Capital LLP

Describe what your company does in a single sentence.

I am the Managing Partner at Balance Legal Capital LLP, an investment management firm specializing in funding complex litigation and arbitration.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interactive Design to accomplish? 

• To redesign our website with a modern, professional look that reflects our brand identity.
• To improve the overall user experience (UI/UX) by making the site intuitive, responsive, and easy to navigate.

SOLUTION

How did you find Interactive Design?

Clutch Site

Why did you select Interactive Design over others? 

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Interactive Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included a complete redesign of our corporate website, wireframing, and UI/UX prototyping. They provided custom visuals, implemented a clean and modern layout, and ensured responsive functionality across all devices. The deliverables included design mockups, UX workflows, and the final live website, all aligned with our brand identity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Following the redesign, we saw significant improvement in user engagement, with visitors spending more time on the site and navigating seamlessly. Our bounce rate dropped, and feedback from clients and stakeholders has been overwhelmingly positive. The website now feels modern, intuitive, and professional, achieving exactly what we set out to accomplish.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. Everything was delivered on time and within the agreed scope. They were proactive in communication, receptive to feedback, and quick to implement any requested changes.

What was your primary form of communication with Interactive Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They're the best I've ever worked with and deliver the highest quality work. What impressed me most was their ability to blend creativity with usability every design decision was thoughtful, user-centered, and executed flawlessly.

Are there any areas for improvement or something Interactive Design could have done differently?

Honestly, there’s nothing significant I would change. The collaboration was smooth, and the results speak for themselves.

BACKGROUND

Please describe your company and position.

I am the VP of Marketing and Consumer Services of doxo

Describe what your company does in a single sentence.

I’m a growth marketing executive helping technology and digital companies scale revenue, expand markets, and optimize customer acquisition through data-driven strategies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interactive Design to accomplish?

• Redesign our website with a modern, intuitive UI/UX that better reflected the company’s brand and product strengths.
• Improve the customer journey to increase engagement, conversions, and retention.

SOLUTION

How did you find Interactive Design?

• Online Search
• Clutch Site

Why did you select Interactive Design over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Interactive Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included a complete UI/UX redesign and website refresh. Deliverables consisted of user research, wireframes, interactive prototypes, responsive web design, and the final implementation of a cohesive visual identity across the site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesigned website drove higher engagement, improved conversion rates across key customer flows, and received strong positive feedback from both internal stakeholders and customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They were proactive in setting timelines, delivered milestones on schedule, and were highly responsive to feedback and evolving needs.

What was your primary form of communication with Interactive Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed by how quickly Interactive grasped the business objectives behind the design. They didn’t just deliver attractive visuals they created an experience that supported our growth goals.

Are there any areas for improvement or something Interactive Design could have done differently?

Overall, I was extremely satisfied. If anything, offering more structured post-launch optimization recommendations would have been a nice addition.