Midwest Cloud Computing

BACKGROUND

Please describe your company and position.

I'm an executive at Moonlight Med Aesthetic

Describe what your company does in a single sentence.

We provide our customers with custom treatment programs that help them look and, more importantly, feel their best!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Midwest Cloud Computing to accomplish?

• Stable IT Environment

SOLUTION

How did you find Midwest Cloud Computing?

Referral

Why did you select Midwest Cloud Computing over others?

Referred to me

How many teammates from Midwest Cloud Computing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

MCC provided me with workstations for me and my employees. They also offer "Complete IT" which monitors, updates, and provides security for our machines and network. Any time I have any kind of IT problem, I am able to call or email and they respond quickly to resolve the ticket.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our network and laptops are quick and easy to use. Any time I have an issue, I know I can call or email and it will be resolved shortly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they created a timeline and stuck to it. They respond quickly and effieciently.

What was your primary form of communication with Midwest Cloud Computing?

In-Person Meeting

What did you find most impressive or unique about this company?

I would tell others they are relationship based, transparent, and quickly earned my trust.

Are there any areas for improvement or something Midwest Cloud Computing could have done differently?

The only hiccup was some of the equipment I wanted was on backorder.

BACKGROUND

Please describe your company and position.

I am the Chief Operations Officer of Midwest Builders Inc.

Describe what your company does in a single sentence.

We perform Home Renovation, Design, and new builds

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Midwest Cloud Computing to accomplish?

• Create a system that manages tasks associated with contracted services
• Improve task completion and notification
• Expand to include multiple industries

SOLUTION

How did you find Midwest Cloud Computing?

Referral

Why did you select Midwest Cloud Computing over others?

• Great culture fit
• Referred to me

How many teammates from Midwest Cloud Computing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a web based SaaS solution that could be used by service providers to record completion of tasks.  We needed:

Design

Build/prototype

Deployment

Acceptance

Future Markets 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to watch the platform work side by side with our existing process.  We would resolve any variances

Describe their project management. Did they deliver items on time? How did they respond to your needs?

MCC anticiapted our needs and generally had deliverables done way before they were expected.  They responded immediately

What was your primary form of communication with Midwest Cloud Computing?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication.  Clear, concise, and on time.

Are there any areas for improvement or something Midwest Cloud Computing could have done differently?

I can't state any improvements.  We were generally the reason for delays