neuelane

BACKGROUND

Please describe your company and your position there.

Brand and Marketing Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire neuelane?

Neuelane is our social media agency. They handle all aspects of the social media accounts including community management, calendar creation, posting, paid campaigns, content creation.

What were your goals for this project?

An increased social media presence with an elevated look and paid campaigns that generated leads

SOLUTION

How did you select neuelane?

We were referred to them by another industry professional and upon interviewing them, immediately were impressed by their proposed ideas and their new take on strategy.

Describe the scope of their work in detail.

Neuelane handled all aspects related to the social media account for the project. They deal with organic and paid posts. They'd also assist with new content creation and specialized campaigns based on the stage/needs of the project.

What was the team composition?

We worked regularly with 3 individuals on the team (Digital marketing manager, director of strategy, and director of production). When a new campaign was being planned we would also work with the creative director and director of photography.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since working with Neuelane we saw a huge decrease in bounce rate for web traffic as well as a significant increase in quality of traffic stemming form social media. Our posts and ads received higher engagement and link clicks.

How effective was the workflow between your team and theirs?

The post/calendar approval system Neuelane uses is simple and efficient. The team was always available for catch-ups and to brainstorm new ideas and campaigns.

What did you find most impressive about this company?

They are a small team but a well rounded one, with team members who all have different strengths and abilities.

Are there any areas for improvement?

.

BACKGROUND

Please describe your company and your position there.

We are The Spot Classic Barbershop, a chain of high-end barbershops located in Miami. We currently have 18 corporate locations across South Florida. My name is Mike Risco I am COO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire neuelane?

We hired Neuelane to do our digital marketing and various campaigns. They handled IG and Facebook as well as other campaigns we did through email and other websites. They did our graphics and assisted with the website development.

What were your goals for this project?

Our goals were to expand the knowledge of The Spot brand as well as get more customers into our locations. Barbershop are tricky to get new clients because people are loyal to their barbers. Increase in sales and clients was the main focus.

SOLUTION

How did you select neuelane?

We researched and vetted several local companies and felt we connected with Neuelane the most. We are a local Miami team and so were they so we understood the different areas of South Florida and how we needed to market each. Also they worked with another company we are close with Pincho, who highly recommended Neuelane.

Describe the scope of their work in detail.

Neuelane handled all things digital marketing and strategies. They took the photos and videos we posted on IG and FB as well as provide the captions and strategized how to promote the posts and how to best spend our marketing dollars.

They also came up with campaigns and promotions for various holidays and special events. Neuelane came up with the quarterly gameplans and set goals for us to strive for as a company.

What was the team composition?

Their team was solid. They had all the strengths you look for in a creative team and were very easy to work with and collaborate with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Well to start we got about 6,000 new followers that were all local and potential customers. We did see that the special promotions they came up with and did marketing for had very good turn outs and ROI.

How effective was the workflow between your team and theirs?

Extremely smooth workflow between the two companies. Neuelane was great at communicating with our staff if there was a photoshoot or video shoot happening and the shops. They were also key in setting up phone calls and meetings with our team to game plan for the upcoming promotions.

What did you find most impressive about this company?

Neuelane was extremely organized and professional when it came to presentations of new campaigns and also when showing us the monthly goals and results. We found the reports very helpful because it showed us what was working and what wasn't.

Are there any areas for improvement?

I can honestly say I can't think of any areas that need improvement. Neuelane was always on point.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Bay Eight Recording Studios.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with neuelane?

I hired them to do website work and branding.

SOLUTION

What was the scope of their involvement?

Neuelane built our website from scratch. It’s a platform that displays our recording studios, and the colors focus on the Miami theme. After they completed the website, we focused on branding.

They created a logo and a catchphrase, and they helped us figure out how to describe the studio more cohesively. The team also assisted us with keywords.

What is the team composition?

I interacted with Brandon (Co-Founder & COO) directly, who served as our project manager, but there were two other teammates involved.

How did you come to work with neuelane?

I knew Brandon beforehand. When he started the company, I was one of the first clients they took on.

How much have you invested with them?

We spent $15,000 on the website, and the branding was $7,000–$10,000.

What is the status of this engagement?

We began working on the website in February 2016, and it launched about three months later. We finished working with them a few months after that.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re quite popular right now, and their work really helped us highlight what we have that the other studios in Miami don’t have, which makes us stand out. neuelane did a great job.

How did neuelane perform from a project management standpoint?

I was able to call Brandon directly and quickly. We communicate via text. He was very involved, which was good. I worked with other people in the past who didn’t treat me that way. They were awesome with deadlines.

Brandon gave me a PowerPoint of what they wanted to do and the timeline for each section. I was able to scroll through each card and see what was going to be done. This helped me know what information I needed to provide. The process was well-organized and structured.

What did you find most impressive about them?

They were small enough to give me attention. Brandon also understood the music scene and what I wanted. Other companies wanted to market us like we were selling a vacuum.

Are there any areas they could improve?

No, I have no complaints. I was very satisfied with everything.

Do you have any advice for potential customers?

Work with them because they were amazing. Make sure you know what you want. neuelane provided me a great foundation, so once I saw the presentation, I knew what I needed to do. However, if I had come in with more information, they could’ve taken me from point A to point B a lot quicker.

I was overwhelmed with the process and let them take control of the wheel, which is fine because they killed it. Anyone that wants to work with them should go in with a clear idea of what they want and provide neuelane with as much information as they can so that they can get a better end result. 

BACKGROUND

Please describe your company and position.

I am the Founder of Miami Body Space

Describe what your company does in a single sentence.

Miami Body Space is a modern fitness and recovery studio that uses biohacking technology to accelerate results, helping clients achieve rapid weight loss, muscle tone, and definition more efficiently than traditional training.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire neuelane to accomplish?

• We hired neuelane to be our full-service agency of record with the goal of growing Miami Body Space’s brand awareness, attracting new clients, elevating our branding and positioning our studio as a leader in biohacking-based fitness and recovery. Specifically, we needed a team that could handle end-to-end social media marketing, including strategy, creative development, content production, community management, and paid media buying. We also wanted consistent monthly reporting and optimization to ensure campaigns were driving measurable results and ROI. Beyond social, neuelane led a website refresh and continues to provide ongoing management, ensuring our digital presence is modern, user-friendly, and optimized for lead generation.

SOLUTION

How did you find neuelane?

Online Search

Why did you select neuelane over others?

• Great culture fit
• Company values aligned

How many teammates from neuelane were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Neuelane manages the entire scope of our digital marketing and creative efforts. They develop our social media strategy, produce original photo and video content, write copy, and handle scheduling, posting, and community engagement. Their team also manages all of our paid social media campaigns, planning, buying, and optimizing ads across Instagram, Facebook, and TikTok. Beyond social, they led our website refresh, collaborating with developers on design and user experience updates, and continue to provide ongoing site management and content updates. Each month, they deliver detailed reporting with insights and recommendations that help us continuously improve performance.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with neuelane has produced measurable growth and stronger brand visibility for Miami Body Space. On social media, we’ve seen consistent increases in engagement, reach, and follower growth month over month, as well as improved conversion rates from paid campaigns. Their targeted media buying has driven more qualified leads and walk-ins, helping us grow our client base and membership packages. The website refresh has also been a major win—our new site is more user-friendly, visually aligned with our brand, and has generated higher traffic and inquiries compared to the old version. With ongoing optimizations and monthly reporting, we’ve been able to track clear ROI from both our organic and paid efforts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Neuelane’s project management has been excellent. Their team is highly organized, proactive, and communicative, which makes collaboration seamless. They consistently deliver on time—whether it’s social content calendars, campaign launches, or website updates—and often get ahead of deadlines so we have time to review and provide feedback. Monthly reports are delivered promptly and include clear insights and recommendations, which helps us make quick, informed decisions. Overall, their reliability and ability to stay on schedule has made them feel like a true extension of our team.

What was your primary form of communication with neuelane?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Neuelane was their ability to deeply understand and capture the essence of our brand. From the beginning, their team brought a fresh, strategic perspective that felt both creative and grounded in real market insight. Their collaborative approach made the entire process feel like a true partnership,not just a service. The level of detail, originality, and passion they put into the work is impressive and clearly reflected in the final results. Neuelane doesn’t just deliver marketing-They build bold, memorable experiences that make an impact.

Are there any areas for improvement or something neuelane could have done differently?

Honestly, no-there’s nothing I would change. Neuelane has everything on point. Their creativity, communication, and execution exceeded my expectations at every stage. They’ve been incredibly efficient, easy to work with, and genuinely invested in delivering great results. So far, they’ve been my best business investment. 

BACKGROUND

Introduce your business and what you do there.

 I’m the VP of Titan America, a cement and concrete manufacturing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with neuelane?

 We needed help creating video content for a new customer experience center.

SOLUTION

What was the scope of their involvement?

 neuelane planned and executed an on-site video shoot. The team also produced 2–3-minute-long videos about our company and products.

What is the team composition?

 We worked with three teammates from neuelane.

How did you come to work with neuelane?

 We found neuelane through an online search. We chose them because they had done similar work in our industry, so their portfolio was relevant. Additionally, the team was responsive and carefully listened to our needs, delivering a relevant proposal.

What is the status of this engagement?

 We worked together between February–May 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received positive customer feedback. neuelane’s videos were clear and compelling, helping our customers understand what we do.

How did neuelane perform from a project management standpoint?

neuelane was very organized and delivered on time.

What did you find most impressive about them?

Brandon stayed in close communication and was able to do whatever was needed, including scheduling early morning shoots, reshooting to get the right scenes, and making multiple edits to get the videos perfect.

Are there any areas they could improve?

There’s nothing neuelane could have done better.

BACKGROUND

Please describe your company and your position there.

We are custom packaging design and manufacturing firm focused on the cannabis, wine and spirits, health and beauty, and pharmaceutical industries. My position is Chief Growth Officer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire neuelane, and what were your goals?

We hired Neuelane to film and produce our company video.

SOLUTION

How did you select this vendor and what were the deciding factors?

We vetted about 7 vendors and neuelanes great quality and fair price were the best combination we found.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a discovery call and a location scouting session. We worked through the script and then they came to film. We made a total of 3 videos with neuelane so there was multiple rounds of revisions and edits. Then we received our videos.

Who did you work with and what was the feedback process like?

I worked with Brandon and his team. They were very knowledgable and creative while also being very open to feedback and flexible with our needs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our entire team loves the quality of the videos, our customers have said they found it to be informative and they watched it till the end.

Describe their project management style, including communication tools and timeliness.

Comprehensive, meticulous, responsive, and open.

What did you find most impressive or unique about this company?

For being a lean and mean smaller organization, we received a quality video I would expect from a major production company.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I am a managing partner at Tax Team Financial, a financial services company in Miami.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire neuelane, and what were your goals?

We wanted to rebrand the company and solidify our position as the number 1 tax and financial services firm in Miami. We also wanted a campaign to make a big splash with

SOLUTION

How did you select this vendor?

We had 4 interviews and decided on Neuelane because they understood our brand the most and we could identify our brand voice within their vision for our brand

Describe the scope of their work in detail, including any steps and the final deliverables.

Full brand positioning and analysis, presented new branding and graphic designs, then introduced a full blown campaign for tax season.

How many people from the vendor's team worked with you, and what were their positions?

5, from creatives and copywriters to designers, partners and media staff.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We successfully became the most iconic brand in taxes in Miami, our campaign is still being used as an example of a great project through and through. We’re very happy.

Describe their project management style, including communication tools and timeliness.

Weekly calls and attention to detail, very efficient technologically and great time management.

What did you find most impressive or unique about this company?

Their ability to understand our brand and deliver the right message to our niche market.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

Fortune International Realty is the general real estate brokerage division of Fortune International Group, based in Miami.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire neuelane?

Brand video and website redesign/development

What were your goals for this project?

1. Produce a brand video that conveys the Fortune story and industry expertise and
2. Re-develop and modernize design of the brokerage website, improve U/X.

SOLUTION

How did you select neuelane?

Referral; creative vision and understanding of the brand.

Describe the scope of their work in detail.

Brand video - video conceptualization, selection of production company and vendors, on-site management and direction, post-production, delivery of assets. Website - design/branding, wireframes, development, selection of programming vendor and data integrations, maintenance.

What was the team composition?

2 per project. Each had a lead/primary point of contact.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Neuelane is excellent at brand storytelling; taking the time to understand the company and its short/long-term goals. They are excited to rise to the challenge in re-invigorating a traditional brand or perspective. We were able to communicate a traditional message through our video with a contemporary tone and style, which was well-received by our associates.

How effective was the workflow between your team and theirs?

On par. Project management tools were shared between teams and communication was efficient and timely.

What did you find most impressive about this company?

Their creativity, vision, and commitment were amazing.

Are there any areas for improvement?

Yes, but overall the successes outweighed the challenges. I'm confident their expertise will only grow stronger with time.

BACKGROUND

Please describe your company and your position there.

Development Sales for luxury high rise condos. I'm the Senior Marketing Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire neuelane?

Social Media video Production Photography Web Maintenance content creation

What were your goals for this project?

Organic reach and lead generation

SOLUTION

How did you select neuelane?

Worked closely with other projects before going on their own

Describe the scope of their work in detail.

Social Media- all aspecs of social media video Production Photography Web Maintenance content creation

What was the team composition?

Woek very well with our various teams

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

increase of following in social platforms

How effective was the workflow between your team and theirs?

very effective, always deliver on time.

What did you find most impressive about this company?

The team's personalities, ease, and eagerness to work with Fortune is really impressive.

Are there any areas for improvement?

There's always room to grow but for the most part I am very happy with the results.