SmartSites

BACKGROUND

Please describe your company and your position there.

Director of Operations

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites?

Google advertising/marketing campaigns.

SOLUTION

How did you select this vendor?

Great reviews.

Describe the scope of their work in detail.

Creating and analyzing campaigns, targeting, and testing different audiences. Managing budgets and keyword optimization.

What was the team composition?

Worked closely with the campaign manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We saw a big increase in traffic and sales/conversions

How effective was the workflow between your team and theirs?

Very easy to work with and bounce ideas off of. Always evidence based with ideas that made sense. Superb communication from start to finish.

What did you find most impressive about this company?

SmartSites delivered results for us in getting traffic to our site and conversions. They are very easy to work with and up front with everything. Whenever we had questions or concerns about the campaigns or the plan of action, they were quick to respond. We would highly recommend them...they are reliable, trustworthy, knowledgeable, and they deliver real results. Anthony in particular is a pleasure to work with.

Is there any area for improvement or anything that could have been done differently?

Not that i can think of.

BACKGROUND

Please describe your company and your position there.

I am the owner of a small computer repair and sales shop.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites?

Google and facebook ad campaign management.

SOLUTION

How did you select this vendor?

Found them on a google search

Describe the scope of their work in detail.

Manage campaigns for both google and facebook ad platforms.

What was the team composition?

One ad representative

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Haadi has been and continues to be a pleasure to work with. My business ad account with google had a bunch of issues, requiring extra time and effort moving up the support chain to rectify. Haadi clearly communicated every step of the process, remained dedicated to fixing the problems, and always had a positive attitude throughout!

How effective was the workflow between your team and theirs?

Very good

What did you find most impressive about this company?

I like the attention to detail and communication.

Is there any area for improvement or anything that could have been done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the CEO of NETTNUACE ITC. I manage all high level tasks for the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites?

Website design.

SOLUTION

How did you select this vendor and what were the deciding factors?

Google search. Examples and the actual smart sites url design and functionality.

Describe the project in detail and walk through the stages of the project.

Smart sites developed my url from start to finish. They created the pages very carefully. They also managed the project with weekly calls and follow-up emails.

How many resources from the vendor's team worked with you, and what were their positions?

3 vendors -Intro and onboarding - design specifics and function -revisions

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Completed website designs and pages. Functional website buttons and contact forms.

How effective was the workflow between your team and theirs?

We have a great working relationship between our teams. Communcation was high level and issues were resolved quickly.

What did you find most impressive or unique about this company?

Communication, speed of completed tasks, and dedication.

Are there any areas for improvement or something they could have done differently?

Everything was done well.

BACKGROUND

Please describe your company and your position there.

I am a sales and marketing representative at Aeromotive. We specialize in manufacturing wire harness and wire assemblies, as well as selling connectors and individual components. We primarily work in the Automotive sector, but also in the aviation/aerospace industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

We were looking to have someone manage our Google Ads campaigns so we can focus on the projects we have as well as on our customers.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our upper management chose to work on with them. I was not part of the decision process.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We have had SmartSites manage several campaigns for Search and have now started running Display campaigns as well.

How many people from the vendor's team worked with you, and what were their positions?

They assigned a PPC analyst to us after the initial introduction.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our Google Ads Search campaigns have reached an Avg. CPC that is better than industry standards.

Describe their project management style, including communication tools and timeliness.

We get monthly reports showing us month over last.

What did you find most impressive or unique about this company?

It was very easy to work with our analyst and he has been very responsive to our directions.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I am the Marketing Manager here at Osang LLC.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

We launched a diabetes blood glucose meter with the name OKRA. We didn't have in-house developers so we hired this team to help design/develop and grow our brand for us. We also wanted to increase our traffic and bring our site closer to search results.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for web developers.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We discussed our goal and objects. They constantly created blog content, edit our Shopify shop, create our main website, PPC and SEO keywords, ads via Google, FB and Bing.

How many people from the vendor's team worked with you, and what were their positions?

Anthony and Katie

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We do see increase in traffic and sales, but still far from our anticipated goal.

Describe their project management style, including communication tools and timeliness.

I have weekly meetings to Katie and we follow up on each project in detail.

What did you find most impressive or unique about this company?

They are extremely responsive to our needs.

Are there any areas for improvement or something they could have done differently?

Not yet.

BACKGROUND

Please describe your company and your position there.

CSO - I manage all the sales

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

Marketing our website for sales

SOLUTION

How did you select this vendor and what were the deciding factors?

Price was good. Nice people followed up with us

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

creating google profiles managing google ads maintaining and updating google ads

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Got the results we needed took the project in house

How effective was the workflow between your team and theirs?

workflow was good

What did you find most impressive or unique about this company?

We were impressed with their responsiveness and follow-ups.

Are there any areas for improvement or something they could have done differently?

non that come to mind

BACKGROUND

Please describe your company and your position there.

Media/ HR/ Sales Admin/ Sale Op manager--- we are a manufacturing company... SmartSite has taken us ( our website ) to the next level!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

lowering Spam, increasing RFQs and coming a leading source in the industry

SOLUTION

How did you select this vendor and what were the deciding factors?

my selection was based on customer accommodations, pricing, and professionalism. Smarsite (Adam our sales rep and Luna) hit all the marks!!!

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

SEO and future PPC

How many people from the vendor's team worked with you, and what were their positions?

• sales - adam
• PM- Luna... both are AMAZING----

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

nothing to measure just yet. but so far the implementations were easy and flawless

Describe their project management style, including communication tools and timeliness.

Luna is smooth like butter! she is very knowledgeable, patient and very good at her job!

What did you find most impressive or unique about this company?

great company vibe and they have a great amount of respect for clients.

Are there any areas for improvement or something they could have done differently?

nothing so far!

BACKGROUND

Please describe your company and your position there.

I'm the owner of a leading real estate brokerage in our city.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

Web Design and SEO services.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched online and interviewed several leading companies. They were very upfront with all the fees, explained their services, and were very friendly.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Each step of the design process was sent through email and very simple to use links.

How many people from the vendor's team worked with you, and what were their positions?

• Ryan, senior account manager
• Luna, project manager
• Stephanie, senior project manager
• other design members

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website has not been launched yet, still in the design process. I'm very happy with the process.

Describe their project management style, including communication tools and timeliness.

Great communicators!

What did you find most impressive or unique about this company?

I did not understand SEO services and they thoroughly explained it to me. The web design is very unique and I feel it is one of a kind for my business.

Are there any areas for improvement or something they could have done differently?

no

BACKGROUND

Please describe your company and your position there.

Retail store. I am the company's Digital Marketing Supervisor.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

PPC & SEM

SOLUTION

How did you select this vendor and what were the deciding factors?

Fit within our budget all while providing an expert level of service, attention to detail, knowledgeable staff and in-depth reporting analytics.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Campaign management of Display, Search and Shopping on Google Ads.

How many people from the vendor's team worked with you, and what were their positions?

Stephanie is our account rep and primary point of contact. I also worked with a salesmen during the onboarding process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since implementing SEM with Stephanie at Smartsites we've noticed an increased ROAS and lowered CPC. Looking forward to continuing our campaigns, knowing they're in good hands for future optimization and will only get better from here.

Describe their project management style, including communication tools and timeliness.

Stephanie has been great at meeting deadlines and communicating with us promptly.

What did you find most impressive or unique about this company?

Very professional and knowledgeable. They truly want to help make our advertising campaigns better with an interest to see our business succeed.

Are there any areas for improvement or something they could have done differently?

Nothing at this time.

BACKGROUND

Please describe your company and your position there.

Service, repair and install hvac equipment

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites?

We had SmartSites to create and manage our Google PPC campaign

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected them based on their reviews and services offered

Describe the project in detail and walk through the stages of the project.

I work with about two campaign managers and they followed up on campaigns with analytics and recommendations for improvement

RESULTS & FEEDBACK

How effective was the workflow between your team and theirs?

Our workflow is effective

What did you find most impressive or unique about this company?

Reasonably priced

Are there any areas for improvement or something they could have done differently?

More follow up and recommendations for campaigns