Stackup Solutions

BACKGROUND

Please describe your company and position.

I am the Founder of Play Pickleball LLC

Describe what your company does in a single sentence.

We offer Pickleball leagues, clinics, tournaments and a software. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stackup Solutions to accomplish?

Build a scalable AI-enhanced tournament platform to automate registrations, scheduling, and team coordination while optimizing court allocation, improving operational efficiency, and supporting real-time tournament management at scale.

SOLUTION

How did you find Stackup Solutions?

Other

Why did you select Stackup Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Stackup Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Stackup Solutions handled the full development of our tournament management platform. Their scope included system architecture, backend development, database setup, and building a custom scheduling engine that automatically generates fair match schedules based on availability and court capacity. 
They also implemented player registration, team management, multi-organization dashboards, rankings, and automated workflows. The final platform is scalable, reliable, and significantly reduced the manual effort required to manage tournaments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced manual scheduling workload by over 70%, automated match planning and registrations, improved operational efficiency, and enabled scalable management of multiple tournaments, teams, and organisations within one intelligent system.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was honestly fantastic. They were always organized, clear, and on top of everything. Milestones were delivered on time, and communication was consistent throughout the entire process. Whenever we had new ideas or needed adjustments, they responded quickly and handled everything smoothly. It really felt like they cared about the success of the platform just as much as we did. Working with them was not only efficient but genuinely enjoyable.

What was your primary form of communication with Stackup Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their ability to take complex ideas and turn them into a structured, intelligent platform that actually works seamlessly. They didn’t just build features — they truly understood the business logic behind our tournament operations. 
Their technical expertise, especially in automation and scalable system design, really stood out. They combined strong engineering skills with a collaborative, positive attitude, which made the entire experience both productive and enjoyable.

Are there any areas for improvement or something Stackup Solutions could have done differently?

There really isn’t much I would change. If anything, as the platform grows and more advanced features are added, continuing to expand documentation and user training resources could make onboarding even smoother. Overall, the team delivered exactly what we needed and exceeded expectations.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of EmpactApps LLC, an IT company that builds and scales AI-powered web and mobile platforms designed to solve real-world problems at scale.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Stackup Solutions?

We needed to design and develop scalable AI-powered web and mobile platforms for ChairBoss, including product architecture, UI/UX, and core feature implementation. Our primary goals were to build a professional, production-ready platform that supports AI-assisted booking, payments, marketplace discovery, partnerships, and marketing tools for beauty and wellness providers.Additionally, we needed a technical partner who could translate a complex product vision into clean, usable, and extensible systems that could scale as the business grows.

SOLUTION

What was the scope of their involvement?

Stackup Solutions handled the end-to-end design and development of AI-powered web and mobile platforms for EmpactApps LLC, including ChairBoss. Their scope of work covered product strategy support, UI/UX design, and full-stack development for both web and iOS applications.Key deliverables included core booking and scheduling functionality, AI-assisted workflows, payment integration, provider-facing dashboards, marketplace discovery features, branding and UI systems, and scalable backend infrastructure. They also supported iteration, testing, and refinement to ensure the platforms were production-ready and built to scale.Stackup Solutions primarily focused on core platform architecture, UI/UX design, and the development of mission-critical features. Their main responsibility was delivering the provider-side experience, including AI-assisted booking workflows, scheduling logic, payment processing, and dashboard analytics.They also led the implementation of the branded booking experience, marketplace discovery components, and automation features that reduce manual work for providers. Throughout the project, they were deeply involved in feature iteration, performance optimization, and ensuring the platform could scale as usage grows.

What is the team composition?

We worked with 2–5 teammates from Stackup Solutions.

How did you come to work with Stackup Solutions?

We found them through upwork. We chose them because they had high ratings, their pricing fit our budget, and their company values aligned with ours.

How much have you invested with them?

We spent 30000 on this project.

What is the status of this engagement?

We worked with them from August 2025–February 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The most measurable outcomes were the successful launch of both the web and mobile platforms, the completion of all core booking and marketplace functionality, and a significant reduction in manual workflows through automation and AI-assisted features.We moved from concept and Figma designs to a fully functional production-ready platform, including live booking links, provider dashboards, and integrated payments. Development milestones were consistently met, allowing us to prepare for public launch, onboarding, and early user acquisition.From a business perspective, the platform is now positioned to onboard providers at scale, validate product-market fit, and begin revenue generation — outcomes that were not possible prior to Stackup Solutions’ delivery.While the platform is still in its early launch phase, we were able to measure meaningful operational and product milestones. The transition from manual scheduling and fragmented tools to a unified platform reduced internal coordination time by an estimated 60%–70%, particularly around booking management, provider setup, and client flow.From a delivery standpoint, Stackup Solutions helped us move from static designs to a live web and mobile platform in a single development cycle, cutting what would typically be a 9–12-month build timeline down to just a few months.The platform is now technically prepared to onboard providers at scale, with automated booking links, provider dashboards, and AI-assisted workflows in place. This foundation allows us to begin tracking provider onboarding, booking volume, and engagement as we move into active marketing and growth.Overall, the biggest measurable impact has been speed-to-market, operational efficiency, and readiness for user acquisition and revenue validation.

How did Stackup Solutions perform from a project management standpoint?

Stackup Solutions demonstrated solid project management throughout the engagement. They maintained clear communication, provided regular updates, and were responsive when priorities shifted or clarification was needed.While building an AI-powered web and mobile platform naturally involved iteration and refinement, key milestones and deliverables were consistently met, and timelines were handled professionally. When adjustments were required, they were transparent about scope, tradeoffs, and next steps.Overall, the project stayed on track, and Stackup Solutions delivered as expected while accommodating the evolving needs of a growing product.

What did you find most impressive about them?

What stood out most about Stackup Solutions was their ability to think beyond execution and contribute strategically. They didn’t just build what we asked — they asked the right questions, challenged assumptions, and helped shape the product in a way that made it more scalable and realistic to launch.Their flexibility and responsiveness were also impressive. As the platform evolved, they adapted quickly, handled changes without friction, and maintained momentum. For an AI-powered product with both web and mobile components, that level of adaptability made a real difference.Overall, they felt like a true technical partner rather than a transactional vendor.

Are there any areas they could improve?

There’s nothing Stackup Solutions could have done better.