Techindo Systems Private Limited

BACKGROUND

Please describe your company and position.

I am the Technology Director of ThinkROI Pvt. Ltd.

Describe what your company does in a single sentence.

We are a Digital marketing services company that is driven by these values. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Techindo Systems Private Limited to accomplish?

• User Experience
• User Engagement
• User Performance

SOLUTION

How did you find Techindo Systems Private Limited?

Past Work Experience

Why did you select Techindo Systems Private Limited over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Techindo Systems Private Limited were assigned to this project?

20

Describe the scope of work in detail. Please include a summary of key deliverables.

We aim to increase website stickiness by keeping audiences engaged throughout the year. This will be done through streamlined content creation that is closely aligned with audience interests, ensuring consistent interaction, relevance, and repeat visits.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This initiative will drive quantifiable improvements in website stickiness, including higher repeat visits, longer session durations, increased content consumption, and sustained audience engagement throughout the year. Performance will be tracked through metrics such as bounce rate reduction, growth in returning users, and improved engagement rates across key content sections.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They adopted an Agile and Scrum methodology, enabling flexible planning, timely delivery, regular progress updates, and quick responses to our changing needs.

What was your primary form of communication with Techindo Systems Private Limited?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about this company was its strong technical expertise combined with a highly client-focused approach. They demonstrated deep understanding of our requirements, proactive problem-solving, and a commitment to quality delivery. Their Agile-driven execution, transparent communication, and ability to adapt quickly to changing needs truly set them apart from typical IT service providers.

Are there any areas for improvement or something Techindo Systems Private Limited could have done differently?

While our overall experience was positive.

BACKGROUND

Introduce your business and what you do there.

I'm the co-founder and CTO of MetaShop AI, an AI platform that helps build 3D assets at scale using just a video across all major industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Techindo Systems Private Limited to accomplish for your business?

We needed help building our website and web application.

SOLUTION

What was the scope of their involvement?

Techindo Systems Private Limited developed the frontend, backend, and APIs required for the website and web app. The team also managed payment integration with PayPal. Techindo Systems Private Limited worked alongside our in-house UI/UX design team. The team helped us test the deliverables before deployment.

What is the team composition?

We worked with 2–5 teammates from Techindo Systems Private Limited.

How did you come to work with Techindo Systems Private Limited?

Someone referred Techindo Systems Private Limited to me. I chose them over other options because they had high ratings, their pricing fit our budget, they were a great culture fit, and they offered good value for the cost. Additionally, their company values aligned with ours.

What is the status of this engagement?

We worked together from May 2023 to January 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to Techindo Systems Private Limited's work, our clients could easily use our platform's capabilities on a self-serve basis without our team getting involved, which saved us a ton of operational bandwidth. The site, web app, and API were reliable, so it helped us build our brand image too. The website and app were easily viewable on all kinds of devices, and projects that used to take two team members to help clients scan products could be executed by the clients themselves. Overall, we noticed better client satisfaction due to the platform having an app.

How did Techindo Systems Private Limited perform from a project management standpoint?

Techindo Systems Private Limited delivered on time. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Rahul and his team were exceptionally communicative and collaborative during the process. They were always up for new challenges and adapted very quickly, going above and beyond to execute the project.

Are there any areas they could improve?

No, there weren't any.