Viral Coach

BACKGROUND

Please describe your company and position.

I am the Owner of Twin Cities Premier Plumbing

Describe what your company does in a single sentence.

Residential plumbing service 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Create a social media presence with consistent posts daily
• Achieve 10 million views in 12 months
• Learn how to create professional studio content

SOLUTION

How did you find Viral Coach?

Meta ad

Why did you select Viral Coach over others?

High ratings

How many teammates from Viral Coach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Viral coach schedules weekly meetings with me to go over the plan and objectives. They schedule monthly filming sessions and they direct the podcast style filming so all I have to do is show up and talk. I set up my studio space specific to their guidelines. I send them the footage and their team edits the videos. Schedules the videos to post daily to all of my accounts and tracks the progress of the performance of the accounts. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Growing social media account. 

Their main guarantee is 10 million views in 12 months. They work with you for 6 months and then you continue working with your own team posting regularly to their guidelines and if you don't achieve 10 million views in 12 months they will comeback on for free until you achieve 10 million views. At least this is how it was communicated to me.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything they promised they would do from a working standpoint, they delivered on. They kept up regular meetings. Posted regularly to all of my accounts. Helped me setup my studio. Taught me how to use their resources. Managed the filming sessions, stayed in touch with me regularly etc. etc. 

What was your primary form of communication with Viral Coach?

Virtual Meeting

What did you find most impressive or unique about this company?

They're very organized and they have a deep well of resources you can draw from. It's run by people who have achieved their own success on social media. So you're learning from people who have done it themselves.

Are there any areas for improvement or something Viral Coach could have done differently?

I think coming up with different processes for creating different styles of videos in a methodical way that still is efficient on time. I like the podcast style videos but we didnt make much use of the "on the job" footage I submitted. 

BACKGROUND

Please describe your company and position.

I am the CFO, CMO of Practical Homeopathy

Describe what your company does in a single sentence.

We are recognized leaders in alternative health education. We empower mothers, grandmothers, and alternative health practitioners with the essential skills, tools, and knowledge to apply homeopathy safely and effectively, delivering consistent, reproducible results.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Position our brand as the trusted leader in homeopathic education - Practical Homeopathy®. Empowering mothers, grandmothers, and physicians with safe, effective, reproducible homeopathic skills for family wellness.
• Goal timeline: Aim for 20–30% traffic increase from SM in the first 3 months through consistent value + targeted CTAs.
• "Engage our new and old audience and introduce our foundational product, The Gateway to Practical Homeopathy® — the guided study curriculum designed specifically for beginners in homeopathy (no prior knowledge required)."

SOLUTION

How did you find Viral Coach?

Online Search

Why did you select Viral Coach over others?

High ratings

How many teammates from Viral Coach were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Viral Coach assisted in the crafting, editing and delivery of SM postings on FB, Instagram, TT, X 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Progress

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time - reasonable response times

What was your primary form of communication with Viral Coach?

Virtual Meeting

What did you find most impressive or unique about this company?

They seem to have a deep bench of 'experts' in copywriting, video editing, and other automation apps offered on Social Media.

Are there any areas for improvement or something Viral Coach could have done differently?

I would have appreciated more support with video equipment and studio preparation to achieve a more effective outcome more quickly.

BACKGROUND

Please describe your company and position.

I am the Owner of Core Accounting & Consulting Group

Describe what your company does in a single sentence.

Accounting Firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Increase Online Social Visibility

SOLUTION

How did you find Viral Coach?

Facebook Ads

Why did you select Viral Coach over others?

• High ratings
• Great culture fit
• Company values aligned
• Other

How many teammates from Viral Coach were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Short-form video strategy and content planning
• Script development and messaging guidance
• Studio and recording workflow setup
• Multi-platform short-form video editing
• Publishing support and ongoing 1-on-1 strategy calls

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The biggest measurable win was consistency. I went from posting sporadically to posting daily, which is not glamorous but is absolutely the game. Within about five months, that consistency pushed average view counts to 1,000+ views per video per platform — in a niche that’s not exactly known for going viral.

They also helped turn content creation into a real process instead of a constant guessing game. I got set up with the right recording equipment and workflow, connected with an editor who now handles all video editing, and learned how to write short-form scripts that actually work. Over time, that turned into writing better scripts — clearer hooks, less rambling, and faster recording with fewer takes.

The end result wasn’t just more views. It was a sustainable system where content gets created, edited, and published consistently without it taking over my calendar or mental bandwidth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was strong throughout the engagement. Kelsey was excellent to work with and did a great job keeping things moving, which isn’t easy given my schedule. Deliverables were handled on time, and communication was consistently responsive.

What stood out most was how collaborative the process was. Instead of a rigid “do it this way” approach, the team listened, asked questions, and had real discussions about what made sense for my business. That made it easier to stay engaged and actually execute, rather than feeling managed or boxed in.

What was your primary form of communication with Viral Coach?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a proven process, but they actually work with you instead of talking at you. They listen, adapt, and show you how to improve rather than just handing down instructions. If you show up and execute, the system works.

Are there any areas for improvement or something Viral Coach could have done differently?

Honestly, no major areas for improvement stood out on their end. Any time results weren’t where I wanted them to be, it was usually tied to my own execution or bandwidth, not a lack of support or direction from their team. From a delivery and responsiveness standpoint, they did what they said they would.

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of Law Firm Mentor, LLC

Describe what your company does in a single sentence.

Law Firm Mentor, LLC is a business coaching service that helps law firm owners grow their revenues, crush chaos in business and make more money.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Increase visibility on our social media platforms
• Increase engagement with our social media content

SOLUTION

How did you find Viral Coach?

• Online Search
• Facebook ad

Why did you select Viral Coach over others?

• High ratings
• Good value for cost
• Simplicity of implementation

How many teammates from Viral Coach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Viral Coach to help us create and optimize short form content. So far, they have helped us create excellent short form video content that has increased our visibility immediately. We are getting more clicks, likes and shares across all of our social media platforms. It is early in the process, but already, we are seeing immense benefit.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased impressions, increased engagement (likes, shares), and positive commentary about the content suggesting its impact.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our lead coach, Josh, is very responsive. He has addressed our needs in a timely manner.

What was your primary form of communication with Viral Coach?

Virtual Meeting

What did you find most impressive or unique about this company?

The company is well-run.

Are there any areas for improvement or something Viral Coach could have done differently?

Once the first round of videos were recorded, the posting was slow-going, due to a tech issue. The tech issue does not appear to be the fault of Viral Coach, but the person designated to address it was slow to respond. Admittedly, her response overlapped the holiday season, so we expected she would be less availble due to the holidays. But, we would have appreciated a direct communication as to when we should expect our queries to be addressed.  Delay in response, followed by "I was out due to the holidays" was offputting.  That said, it was a minor infraction, and we remain very satisfied with the service.

BACKGROUND

Please describe your company and position.

I am the Owner of Transactional Marketing

Describe what your company does in a single sentence.

Our company provides marketing services for local businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Our first goal was to increase views and awareness for one of our clients
• Our second goal was to get people engaged in for the videos to essentially go viral
• Or goal was to get people into our CRM so that we could now send the messages and sell to them

SOLUTION

How did you find Viral Coach?

Facebook Ad

Why did you select Viral Coach over others?

High ratings

How many teammates from Viral Coach were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work we had laid out was for viral coach to help coaches and create content that has hooks called actions and would increase online presence and views and ultimately more customers. They were to provide the strategy and edit videos and post the videos on social media for us. The scope also included 10,000,000 to 15,000,000 views of the work that was completed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcome that came from this project and the success was that our social media presence has drastically increased. We have several thousand more followers and a lot more people are aware of the company brand. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

At first, the project management was a lot slower than I wished it would be. I would not say they delivered on time. I brought this to their attention and they did increase their speed and we did get up to speed.

What was your primary form of communication with Viral Coach?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I feel like my customer success manager is very knowledgeable, personable, and easy to work with. 

Are there any areas for improvement or something Viral Coach could have done differently?

There are a lot of areas for improvement when working with viral coach. First, they sold me 10 to 15,000,000 views but when we started working, they said oh that's just something we say online essentially to sell our product. Secondly to get started and get working was really difficult. I felt like I had to push and push and push rather than viral coach taking the lead and helping lead us in the right direction. When I was sold into this program, I was also sold that viral coach would be editing and publishing these videos for us and after we got started working, I had to pay for the video editor to make this all happen even after I paid $30,000. I also feel like, we are not going to get anywhere near the amount of fuse that we were hoping when we got started. We are probably 2/3 through our services and hopefully the last third of this service really really takes off and catches fire. The people in the program people with viral coach are awesome outstanding people very friendly very nice very easy to work with, however, I feel like that should be placed on a product like this is closer to $20,000, not $30,000. $30,000 is definitely overpriced. I feel like I have to come up with a lot of the ideas and I have a lot of the legwork to do when I thought I was purchasing a program that would do a lot of this for us. I feel like getting content to go viral is sort of old news now. I feel like had I join this program and done this two years ago we would've had a whole lot more success. I simply feel like this is a fad that is kind of feeding and little too late to the table.

BACKGROUND

Please describe your company and position.

I am the Owner of The Wealth-Driven PM

Describe what your company does in a single sentence.

I help property management entrepreneurs build wealth and grow profits from their managed portfolio. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• More visibility
• learn to create better content
• build a system to make content creation more simple

SOLUTION

How did you find Viral Coach?

Instagram ad

Why did you select Viral Coach over others?

found alignment with the owner's message

How many teammates from Viral Coach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The coaching entails lighting, sound, and studio setup. Finding content that is relevant, top of funnel, middle, and bottom. Refinement of content to discover what works for my specific audience. Accountability to get the content produced. Working with our editor to make sure the content is on brand, cadence, and quality. Tracking metrics to find improvement and adjustments necessary to meet goals and objectives. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The objective has been to drive new memberships to my free Skool community. We've had some signups but not to the degree that I would expect. We've also had 2 videos that I would call "viral" that were on the 10th and 11th months of service. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. I have had three instances where we had no content in the lineup and created gaps in content. I personally have caused an additional gap due to the holidays, finding time to record. The other 3, I don't feel like there was any reason these should have happened other than losing sight of where we were content-wise. 

What was your primary form of communication with Viral Coach?

Email or Messaging App

What did you find most impressive or unique about this company?

I felt like they had the best grasp on what it takes to go "viral" in a business coaching niche and solidified this thought by hiring creators who themselves have a large audience. 

Are there any areas for improvement or something Viral Coach could have done differently?

Yes, the most significant sour point for me is paying for a package and then seeing a "guarantee" in social media ads to bring in new business, and then not wanting to offer that same guarantee to me. The guarantee states they will get you 10 million views within a short time period, for what I can tell is the exact package I pay for, and I have gotten nowhere near that view amount in a far greater time period. Either you back your product and produce results or you don't.

BACKGROUND

Please describe your company and position.

I am the President & CEO of iSectra

Describe what your company does in a single sentence.

IT Services Management & Consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Brand awareness

SOLUTION

How did you find Viral Coach?

Online Search

Why did you select Viral Coach over others?

High ratings

How many teammates from Viral Coach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Twelve-Month Membership to the Viral Coach™ Skool Group
● Six-Month Intensive 1-on-1 Guidance via Slack
● Custom Program Timeline: Based on your current social media presence
● Custom Program Working Plan: Developed based on your business objectives and input
● Hands-On Support
○ Done-with-you Studio & Gear Setup for our recommended gear
○ Done-with-you Scriptwriting for content
○ Done-for-you Interview-Style Content (just show up to the call)
● Multi-Platform Short-Form Video Editing and Publishing
○ OPTIONAL ADD-ON: Free Full-Service Editorial Staffing / Social Media Manager
● ManyChat Funnel Integration
● Unlimited 1-on-1 Strategy Calls (during the Service term)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are currently at about the halfway point of this engagement & momentum is starting to build.  John is my team lead & has been an incredible asset throughout this process.  I cannot say enough about his thoughtful approach & wealth of knowledge in the Social Media space.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management has been excellent.  They certainly have their system down to a science.  Very well thought out & executed.

What was your primary form of communication with Viral Coach?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

John & the their clear process for success.

Are there any areas for improvement or something Viral Coach could have done differently?

The only thing I don't care for is the use of Slack as the primary form of communication.

BACKGROUND

Please describe your company and position.

I am the CEO of Accurate Electric Plumbing, Heating and Air

Describe what your company does in a single sentence.

Residential, electrical, plumbing, heating and air conditioning contractor. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Monetize social media

SOLUTION

How did you find Viral Coach?

Social media ad

Why did you select Viral Coach over others?

• High ratings
• Great culture fit

How many teammates from Viral Coach were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I knew nothing about social media marketing. I was paying an agency $3,000 a month to receive at most 200 views and five or six likes (2 of which were family members).  I needed to become relevant in social media and get my face in front of my potential customers on a large scale.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Primarily, they had a 10 million view guarantee. But, learning to create content that could get those views is really the crux of what they provide.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The management of my project was stellar. 95% of the time I would receive responses to my questions within minutes. The few times I didn't was because I was messaging them at 2:00 a.m.. 

What was your primary form of communication with Viral Coach?

Email or Messaging App

What did you find most impressive or unique about this company?

My experience with Viral Coach has been nothing short of exceptional. From my very first interaction, it was clear I was in great hands with a knowledgeable and highly competent team—and that impression proved true every step of the way.

They guided me through everything: which equipment to buy, how to set up lighting and camera angles, and even fine-tuned adjustments until everything looked just right. From there, they walked me through the entire video creation process. Their script-writing tools made content creation incredibly easy—I simply provided a few prompts and the rest was handled seamlessly.

My personal coach, Josh, has been outstanding—always encouraging, incredibly responsive, and seemingly tireless. On top of that, there’s an entire team behind the scenes: one that reviews my content, another that reviews edits, and another that works directly with my editor to fine-tune everything before posting. They even set me up with tools that make posting to all social platforms effortless and assigned support for comment responses and bottom-of-the-funnel content.

Literally everything was done for me except filming the videos.

When I decided to run Facebook and Instagram ads, they handled that as well—at no additional charge. Kristina has been amazing, reviewing spend and lead flow and sending clear weekly Loom updates so I always know exactly how things are performing.

I could go on and on, but the bottom line is this: Viral Coach is an exceptional company run by exceptional people. They completely set me up for success on social media, and I was a total novice before working with them.

Thank you to Viral Coach, Josh, Kristina, and the entire team. I couldn’t recommend them more highly.

Are there any areas for improvement or something Viral Coach could have done differently?

I can't think of any. They have so many resources that I wasn't able to utilize them all. 

BACKGROUND

Please describe your company and position.

I am the Owner of PUDI Legacy

Describe what your company does in a single sentence.

We help families structure wealth to avoid probate, reduce taxes, and protect retirement income.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Master social media marketing
• Generate leads online

SOLUTION

How did you find Viral Coach?

Online Search

Why did you select Viral Coach over others?

• High ratings
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Viral coach guides you down the path to successfully create and produce content for your business, leveraging systems that work in todays social media marketing world:
- equipemnt
- production and post production support
- social media management
- deliverables

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

So far I have been able to build a clear path for creative, production and post production. I am about to launch (posting) in January 2026.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

When I first signed up for the program I was onbaorded and given instructions for the master course work. From there I did feel a bit of a gap in support, I posted some videos for feedback from the coaches but did not get much response. 

What was your primary form of communication with Viral Coach?

Virtual Meeting

What did you find most impressive or unique about this company?

I think the systems they teach are current and work well online. The use of organic content to grow your community and go viral is a smart approach. From there - optimizing for ad spend.

This is a smart path for success and budget.

Are there any areas for improvement or something Viral Coach could have done differently?

Perosnally, I was expecting more support from the coaches but I think the way the skool platform is designed, it's more of a self learning program than it is coaching program.

BACKGROUND

Please describe your company and position.

I am the Founder of STR Wealth Academy

Describe what your company does in a single sentence.

We help established short term rental hosts break free from daily operations, reclaim their time, and scale sustainably using the Short-Term Rental Operating System (STROS). 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• To increase traffic through our funnel to acquire new clients to grow our coaching business to $50K/mth +
• Learning how to create a better process to create content that was not so time intensive (we just had another child and between that and running our other businesses it just felt like we didn't have time to do it even though we knew it was super important to do consistently)

SOLUTION

How did you find Viral Coach?

Facebook ad

Why did you select Viral Coach over others?

It felt like exactly what we needed for where we were at in our business

How many teammates from Viral Coach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Viral coach helped us to do the following:

• Know exactly what type of recording gear we needed in order to have our content look much more professional
• Helped us to ideate, script, record, edit, schedule, post, and measure metrics from the content and then be able to make tweaks on future content based on data of what worked / didn't
• Helped us to refine our offer to make it more attractive to prospective buyers
• Helped us to get more comfortable and consistent in recording content and do it in a way that wasn't so time intensive as we were doing it before

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We're still fairly early in the process but here are the early metrics from the work that's gone out so far:

• Impressions are up 57% in the first 2 months
• Post engagement is up 90% in the first 2 months
• Post volume is up 13,000% in the first 2 months

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Viral coach team is very accessible through a private Slack communication channel where 99% of the messaging / communication happens. They lay out a process that's very simple to follow and they're very good at letting us know exactly what is needed at what times, and follow up when necessary to hold us accountable. 
We really enjoy our account managers, and they've both been super helpful in creating a strategy and plan, and also sharing what's worked well for other clients and how to adopt best practices into our own business. 
Never had to wait long at all on getting a response back from their team. 

What was your primary form of communication with Viral Coach?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I haven't seen another agency that has a service like this where they'll also edit and schedule and post all of your content for you. 

That alone was a huge game changer for us and really helped us to start getting some traction and momentum and dialing it into a repeatable process to follow. 

Are there any areas for improvement or something Viral Coach could have done differently?

Where were you 5 years ago lol? 

But in all seriousness I can't really think of any areas they could have done better or different as it's been an overall very positive experience so far and we're looking forward to going further into the process with them and seeing how it impacts the rest of our business overall.