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Wavex Technology Ltd

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Award Winning IT Services

Wavex Technology is an award-winning, independent IT firm founded in 1998 to offer clients a secure and fully managed IT support service. They design, deliver and manage solutions to meet clients' strategic and IT needs, across IT cloud, security, compliance,  infrastructure, connectivity, end-user services and a comprehensive range of projects including AI development and assessments.

  • Min project size
    $5,000+
  • Hourly rate
    $100 - $149 / hr
  • Employees
    50 - 249
  • Locations
    London, England
  • Year founded
    Founded 1998

Overview by:

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Gavin Russell
CEO About the Team

1 Locations

  • London , England

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    Our Story

    Wavex is a trusted IT partner delivering secure, transparent, and innovative managed IT services. Our vision is to empower organisations through technology, our mission is to provide exceptional IT solutions with measurable value, and our values integrity, innovation, and client focus drive everything we do. With real-time dashboards, proactive risk management, and dedicated experts, we turn IT into a strategic advantage.

    Meet the Team

    Gavin Russell

    Gavin RussellCEO

    Gavin is the driving force behind Wavex’s mission to transform IT into a strategic enabler for businesses. With over two decades of experience in technology and business strategy, he is passionate about delivering secure, innovative IT services.

    What Sets Us Apart

    Awards

    Wavex has earned multiple industry awards for innovation, security excellence, and outstanding managed IT services. Recognised for delivering transparent, client-focused solutions, Wavex continues to set benchmarks in IT risk management, cloud transformation, and service quality.

    Cost Effective & Comprehensive Services

    Comprehensive IT services through transparent pricing, automation, and proactive risk management. Our end-to-end solutions reduce complexity, optimise resources, and deliver measurable value, making IT a strategic advantage for your business.

    Quality

    Wavex ensures excellent service through 24/7 support, proactive monitoring, and dedicated account management. Our APEX platform provides real-time visibility, while strict SLAs, regular reviews, and ISO27001-aligned processes guarantee reliability, security, and continuous improvement.

    Commonly Asked Questions

    Our onboarding process is designed to ensure a smooth, structured, and transparent transition, minimising disruption while setting the foundation for long-term success. It consists of two key phases: Phase 1: Discovery & Planning • Kick-off Meeting: We start with an in-depth session to understand your business objectives, IT environment, and pain points. • Comprehensive Audit: Our technical team conducts a full assessment of your infrastructure, security posture, applications, and user requirements. • Documentation & Strategy: We document all systems, processes, and risks, creating a tailored IT roadmap aligned with your business goals. • Communication Plan: Clear timelines, responsibilities, and escalation paths are agreed upon to ensure transparency throughout the process. Phase 2: Transition & Implementation • Service Desk Integration: We configure your organisation into our APEX platform, enabling real-time dashboards for performance, security, and cost visibility. • Security & Compliance Setup: Multi-layered security controls, monitoring, and compliance frameworks are implemented to safeguard your environment. • Knowledge Transfer: We provide training for your team and ensure all documentation is accessible for future reference. • Hypercare Support: Post go-live, we deliver enhanced support to resolve any issues quickly and ensure a seamless experience. Ongoing Engagement Once live, you’ll benefit from: • Dedicated Account Manager & Technical Consultant for strategic guidance. • Quarterly Reviews & IT Roadmap Updates to align technology with business growth. • Proactive Risk Management & Continuous Improvement through our advanced monitoring and reporting tools.

    In addition to delivering a wide range of IT support & advisory services, Wavex specialises in delivering a wide range of IT transformation and optimisation projects that align technology with business strategy. Our projects are designed to enhance security, improve efficiency, and future-proof organisations. Here are the most common types: 1. Cloud Transformation • Migration of on-premise infrastructure to Microsoft Azure or hybrid cloud environments. • Deployment of Microsoft 365, including Teams, SharePoint, and OneDrive for collaboration. • Cloud security hardening and identity management using Azure AD and MFA. 2. Cybersecurity & Compliance • Implementation of advanced threat detection and 24/7 Security Operations Centre (SOC). • Vulnerability assessments, penetration testing, and remediation. • Compliance alignment for GDPR, ISO27001, and industry-specific regulations. 3. Modern Workplace Enablement • Device lifecycle management with Intune and Autopilot for secure, remote-ready environments. • Deployment of collaboration tools and unified communications. • Hot-desking and hybrid working solutions. 4. Infrastructure & Network Upgrades • Network redesign and optimisation, including SD-WAN and secure Wi-Fi. • Server consolidation and virtualisation projects. • Disaster recovery and business continuity planning with robust backup solutions. 5. Data & Analytics • Implementation of Power BI dashboards for real-time insights into IT performance, security, and costs. • Data governance and compliance reporting solutions. 6. AI & Automation • Process automation to reduce manual tasks and improve efficiency. • AI-driven monitoring and predictive analytics for proactive IT management. 7. Strategic IT Consultancy • IT roadmaps and digital transformation planning. • Risk assessments and technology audits to identify cost-saving opportunities.

    Wavex embeds compliance into every aspect of its managed services and project delivery, ensuring clients meet stringent data protection and security standards. 1. GDPR Compliance • Data Protection by Design: All solutions are architected with privacy principles, including encryption, access controls, and secure data flows. • Data Mapping & Governance: We maintain clear records of processing activities and ensure data minimisation, retention policies, and lawful processing. • User Rights Enablement: Systems are configured to support Subject Access Requests (SARs), data portability, and the right to erasure. • Breach Management: Incident response plans and 24/7 monitoring ensure rapid detection, reporting, and remediation of data breaches within GDPR timelines. • Third-Party Assurance: Vendor risk assessments and contractual clauses ensure all partners meet GDPR obligations. 2. ISO27001 Alignment • Information Security Management System (ISMS): Wavex operates under an ISO27001-certified ISMS, covering risk assessment, control implementation, and continuous improvement. • Access Control & Identity Management: Role-based access, MFA, and conditional access policies enforce least privilege principles. • Risk Assessments & Audits: Regular vulnerability scans, penetration testing, and internal audits maintain compliance and security posture. • Policy Framework: Comprehensive security policies govern data handling, encryption, backup, and disaster recovery. • Training & Awareness: All staff undergo mandatory security and GDPR training, ensuring compliance culture across the organisation. 3. Continuous Monitoring & Reporting • APEX Security Dashboards: Provide real-time visibility into compliance status, vulnerabilities, and remediation actions. • Regular Reviews: Quarterly governance meetings and compliance reports keep clients informed and aligned with regulatory requirements.

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    Business Entity

    Business Entity Name Wavex Technology Limited
    Source Companies House
    Jurisdiction of Formation United Kingdom
    Date of Formation July 25, 2001
    Status Active
    Last Updated April 2, 2025
    ID 04258498

    Credit Report Results

    International Credit Risk Assessment Very Low Risk
    Source Creditsafe
    Last Updated April 2, 2025
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    Locations (1)

    61 Whitechapel High Street London, England E1 7PE

    50 - 75

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