At Web Help Agency, we are more than a WordPress development agency; we are the architects of your digital success. With a passion for design and a relentless commitment to excellence, we craft exceptional online experiences that leave a lasting impression.
Our Story
Established in 2015, Web Help Agency has been on a journey of innovation and growth. Our story is one of continuous evolution, where we've honed our skills, diversified our portfolio, and embraced the latest in web development trends. Over the years, we have had the privilege of developing over 500 websites for clients from 23 countries who have trusted us to bring their visions to life.
The Web Help Agency Difference
What sets us apart is our people. Our team of developers, with varying levels of expertise, is united by a common thread: a dedication to perfection. Our senior developers, boasting more than 6 years of experience, are masters of their craft, capable of seamlessly integrating 3D APIs into websites and creating tailor-made solutions for plugins and themes.
Our Mission
Our mission is to empower design and digital agencies by delivering exceptional WordPress development services. We understand that every project is unique, and our commitment to tailored solutions ensures that your project stands out in a crowded digital landscape.
Why Choose Web Help Agency
We invite you to explore our journey, meet our team, and discover the exceptional services we offer. Our awards and recognitions stand as a testament to our dedication, and our client success stories are a reflection of our commitment to your goals.
Choose Web Help Agency for a web development experience that combines expertise, innovation, and a client-centric approach. Join us in shaping the future of the digital world.
Min project size
$5,000+
Hourly rate
$25 - $49 / hr
Employees
10 - 49
Locations
Poltava, Ukraine
Year founded
Founded 2015
1 Locations
Poltava , Ukraine
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$25 - $49
/hr
Rating for cost
5
/5
What Clients Have Said
Web Help Agency is noted for providing good value for cost across various projects, with clients emphasizing their responsiveness and quality. Specific project costs were not disclosed, but their pricing is described as budget-friendly, making them a suitable choice for small to mid-sized companies.
Clients praise Web Help Agency for their excellent communication, noting their availability and willingness to address questions and concerns promptly. This ensures clients are consistently informed and aligned throughout projects.
Effective Project Management
Clients consistently highlight Web Help Agency’s project management skills, noting their responsiveness, attention to detail, and ability to deliver projects on time. Their proactive approach and clear communication facilitate smooth collaboration.
Value for Cost
Many clients chose Web Help Agency for their competitive pricing and the good value they offer. The agency's services are regarded as cost-effective, delivering high-quality outcomes without compromising on budget constraints.
Client-Centric Approach
Web Help Agency is commended for its ability to understand and cater to client-specific needs. They provide personalized solutions, aligning closely with client objectives and business goals, resulting in high client satisfaction.
Strong WordPress Expertise
Web Help Agency excels in WordPress development, delivering tailored solutions and demonstrating deep understanding of WordPress intricacies. Clients praised their ability to address technical issues effectively and enhance website performance and security.
Room for More Testing
While generally delivering high-quality work, there have been instances where projects required reworking due to insufficient testing. Clients note that while this is understandable, improved initial testing could prevent such issues.
"They are very knowledgable and offered us good advice."
Aug 22, 2019
Owner, Hug & DynaHouse
Wessel Sr. van Alphen
Verified
Other industries
Utrecht, Netherlands
11-50 Employees
Online Review
Verified
Web Help Agency developed an e-commerce site for a beer distributor. Their team used WordPress and WooCommerce to build the site and Google Analytics to track results.
The product is new to the market but has gained traction on social media. Web Help Agency possesses the necessary expertise to create functional and successful e-commerce sites.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We produce a beer with the name Hug. Our slogan is: it’s Hug that counts. (Hug is a part of DynaHouse Business Center. DNH operates flex offices including restaurants (that’s why the beer)). The focus is not on the beer, but on the experience of giving a Hug to your friends. Via the website people can order Hugs and let them deliver to their friends. It is a surprise to receive Hugs.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Web Help Agency?
Building the website, including eCommerce like ordering, paying end confirmations to clients and deliverydepartment. They also installed Google Analytics.
What were your goals for this project?
Selling Hugs.
SOLUTION
How did you select this vendor?
Find WHA via LinkedIn. We have had a chat by Skype and I felt it was okay. Their pricing in comparison with others in West Europe is very reasonable. I gave it a try and I am not disappointed
Describe the project and the services they provided in detail.
We had a simple design made by a Dutch Company. WHA made the complete website from that design. They gave us also advice about how to use WooCommerce and Mollie for the payments.
What was the team composition?
I don’t know exactly the team composition of WHA, but there is a team leader, developers, and testers. There was good contact and good communication between WHA and our company. They also installed Google Analytics.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
Difficult to say, because it is to short on the market. We market Hug by mainly SMM and Hug receives a lot of likes.
How was project management arranged and how effective was it?
Short lines between WHA and Hug/DynaHouse Business Center.
What did you find most impressive about this company?
They are very knowledgable and offered us good advice. They know Wordpress, WooCommerce etc. And... delivering in time.
Are there any areas for improvement?
Always, but nothing serious.
RATINGS
4.5
"I glad I found them (or they found me). Not to complicated and just do what to do."
Quality
4.0
Service & Deliverables
"They understood us."
Schedule
4.0
On time / deadlines
"Delivering in time."
Cost
5.0
Value / within estimates
"Only one fifth of the costs in the Netherlands."
Willing to Refer
5.0
NPS
"I trust them.
Web Development for Digital Marketing Firm
Web Development
$50,000 to $199,999
Apr. 2016 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I am really happy with the level of communication we’ve accomplished together."
Aug 5, 2019
Owner, Idan Bar
Idan Bar
Verified
Advertising & marketing
Israel
1-10 Employees
Phone Interview
Verified
Web Help Agency provides web development services for third-party clients on an ongoing basis. They handle all projects end-to-end and code in multiple languages.
The third-party customers are continuously pleased with the level of service and quality Web Help Agency provides. The team is communicative, hard-working, and always go the extra mile to ensure an excellent outcome is achieved.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner of Idan Bar Digital Marketing. I work with specifically with customers that need to build websites or create marketing activity on Google, Facebook, and other channels.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Web Help Agency?
We wanted to work with an agency that could help us with web development in order for us to give clients the best solution for what they need. We needed to do it quickly, to accommodate all of the features that have been requested so far.
SOLUTION
What was the scope of their involvement?
They provide all of the web development services that we need. From the building and hosting of websites, to designing unique features, they handle it all. They complete each project with the speed we require to meet our clients’ expectations. Overall, our goals have definitely been achieved thus far.
What is the team composition?
We work with Aleksandr (CEO, Web Help Agency) who acts as our project manager. In addition to the CEO, I have also worked with six other people from their team. The number of people depends on the project we are working on, but on a daily basis, we work with four members of their team.
How did you come to work with Web Help Agency?
When we first began, I had a huge project I needed to outsource. I searched for a developer on Upwork, and I found Web Help Agency. At first, we started with smaller projects. After a short period of time, they offered to work on several projects first before discussing payment, which has never happened with other vendors. The rest is history, and we’ve been happily working together ever since.
How much have you invested in them?
We have invested approximately $70,000.
What is the status of this engagement?
We began working together in April 2016, and our collaboration is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Internal and external stakeholders have been thrilled with their contributions. Over the past three years, nearly every project we Started with Web Help Agency was completed with a happy client. There are even times when the client works directly with Aleksandr through our Skype group chat. We couldn’t be happier with our relationship thus far.
How did Web Help Agency perform from a project management standpoint?
We have great communication via Skype on a daily basis, and it’s really nice to see that both of our businesses have grown. Even on weekends, if I have something urgent, I know I can count on Web Help Agency. I am really happy with the level of communication we’ve accomplished together.
What did you find most impressive about them?
In the past, I’ve had some bad experiences working with developers who just cared about the money. Aleksandr and I work so well together, because he values my projects as much as I do. Everything is really organized, and I can track progress at the end of each day, which I appreciate.
For example, I have a big client here in Israel, and they just told me that they want to create a campaign for tomorrow. I got in touch with Aleksandr and requested a landing page. Within 20 minutes I got a link. If I worked with someone else, they wouldn’t deliver as fast and the service wouldn’t be as good. Overall, everything is done well, and our relationship is excellent.
Are there any areas they could improve?
It would be great if they could add another designer to their team. Aside from that detail, I can’t say one bad word about the code, activity, databases, and hosting as everything is working well. I am really happy.
Do you have any advice for potential customers?
My advice is to start with a pilot project, as it will help you find out quickly if you are getting what you need.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
"They provide a very quick turnaround when deadlines are tight."
Cost
5.0
Value / within estimates
"We are all trying to pay less, but if I combine the communication, scheduling, the good work, as well as the knowledge and knowing there is someone to help me when needed, it is worth it."
Willing to Refer
5.0
NPS
Landing Page Design & Dev for Digital Agency
UX/UI DesignWeb DesignWeb Development
$10,000 to $49,999
July - Aug. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I was impressed with their communication and quality of work."
Oct 22, 2025
Sales Manager, Equinox Dynamics
Vitaliy Kryvoruchko
Advertising & marketing
Aveiro, Portugal
11-50 Employees
Online Review
Web Help Agency designed and developed a landing page for a digital agency. The team created a custom design in Figma, developed the page on WordPress, optimized it, set up analytics, and provided support.
Web Help Agency significantly improved the client's page load speed and demonstrated excellent project management by meeting all milestones on time. The team was very responsive to feedback and communicated well through virtual meetings, emails, and messages. Their work was top-notch.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Sales Manager of Equinox Dynamics
Describe what your company does in a single sentence.
Equinox Dynamics LDA is a full-service digital agency that specializes in SEO, web design & development, advertising, and branding to help businesses grow their online presence
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Web Help Agency to accomplish?
We hired WHA to design and develop a high-converting landing page for our new product launch
Our main goal was to create a visually appealing, fast, and SEO-optimized website that clearly communicates our value proposition
SOLUTION
How did you find Web Help Agency?
Online Search
Why did you select Web Help Agency over others?
High ratings
Good value for cost
How many teammates from Web Help Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The WHA team created a custom design in Figma based on our brand guidelines, then developed it into a responsive landing page on WordPress. The scope also included performance optimization, analytics setup, and post-launch support to ensure smooth operation.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Describe their project management. Did they deliver items on time? How did they respond to your needs?
WHA demonstrated excellent project management. All milestones were met on time, and the team was very responsive to feedback.
What was your primary form of communication with Web Help Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I was impressed with their communication and quality of work.
Are there any areas for improvement or something Web Help Agency could have done differently?
Nothing
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development & UI/UX Design for Video Production Company
UX/UI DesignWeb Development
$10,000 to $49,999
Jan. - Mar. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team was organized, communicative, and always on schedule."
May 19, 2025
CEO, Equinox
Mykhailo S.
Business services
Portugal
11-50 Employees
Online Review
Web Help Agency designed and developed a WordPress website for a video production company. The team designed the UI/UX, integrated third-party plugins, created responsive layouts, and provided ongoing support.
Web Help Agency's work resulted in a 25% decrease in bounce rate and a 40% increase in inquiries through the website contact form. The team was organized, communicative, and always on schedule. They were highly responsive to feedback and made the client feel involved in the process.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Equinox
Describe what your company does in a single sentence.
video service production
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Web Help Agency to accomplish?
We hired WHA to design and develop a professional WordPress website that would reflect brand, improve user experience, and help generate more leads. Main goals were to launch a fast, responsive, and SEO-optimized site that would support business growth and be easy to manage internally.
SOLUTION
How did you find Web Help Agency?
Online Search
Why did you select Web Help Agency over others?
High ratings
Good value for cost
How many teammates from Web Help Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Team provided a full range of services including UX/UI design in Figma, custom WordPress development, responsive layout implementation, integration of third-party plugins. They also offered ongoing support and helpful guidance throughout the entire process.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
After launch, we noticed a clear improvement in site speed, mobile usability, and engagement. Our bounce rate decreased by 25%, and we experienced a 40% increase in inquiries through the website contact form.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team was organized, communicative, and always on schedule. They used clear timelines, shared regular updates, and were highly responsive to feedback or changes. Any questions we had were answered quickly, and they always made us feel involved in the process. We appreciated their flexibility and solution-oriented mindset.
What was your primary form of communication with Web Help Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Communication, quality of work.
Are there any areas for improvement or something Web Help Agency could have done differently?
Nothing.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Dev, Maintenance & Support for B2B AI Platform
Application Management & SupportWeb Development
$10,000 to $49,999
Nov. 2023 - Dec. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Watching their journey unfold motivates us and sets high standards for success."
Mar 18, 2025
CEO, Loopo
Vlad Prystavka
Advertising & marketing
Los Angeles, California
11-50 Employees
Online Review
Web Help Agency developed a website for a B2B AI platform. The team worked on improving the site's functionality and UX and provided ongoing maintenance and support.
Web Help Agency delivered a simplified development approach and comprehensive platform testing. The team provided clear and actionable information, showed commitment to exceptional customer service, and communicated via in-person and virtual meetings. Their innovative solutions pleased the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Loopo
Describe what your company does in a single sentence.
Loopo is an innovative B2B AI MarTech platform that brings together all content distribution channels within a unified ecosystem.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Web Help Agency to accomplish?
Our partnership with Web Help Agency for website development enhancements allowed us to strengthen our digital visibility and performance rankings.
SOLUTION
How did you find Web Help Agency?
Referral
Why did you select Web Help Agency over others?
Pricing fit our budget
Great culture fit
Good value for cost
How many teammates from Web Help Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Working with the Web Help Agency was a game-changer for us. Their expertise in software development helped boost our platform, improving functionality and user experience. Thanks to their professional team, our website now is optimized for performance.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
A simplified approach to development, comprehensive platform testing, ongoing maintenance and support of our site.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team consistently provides clear and actionable information on time, demonstrating their commitment to exceptional customer service.
What was your primary form of communication with Web Help Agency?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their thorough understanding of market trends, best practices, and emerging technologies provide innovative and effective software development solutions.
Are there any areas for improvement or something Web Help Agency could have done differently?
Watching their journey unfold motivates us and sets high standards for success, making it clear that their potential is limitless.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development for Digital Marketing Agency
UX/UI DesignWeb DesignWeb Development
$10,000 to $49,999
Apr. - Oct. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team consistently met deadlines and offered innovative solutions to address unique needs."
Nov 20, 2024
CEO, Spilno Agency
Valerii Krasko
Advertising & marketing
Ukraine
1-10 Employees
Online Review
Web Help Agency migrated a digital marketing agency's website from Drupal to WordPress. They also added new pages and implemented a calendar feature.
Web Help Agency successfully delivered a user-friendly and responsive website aligned with the client's values. They handled most necessary updates and continued to provide support. The team met deadlines, offered innovative solutions, and provided regular updates on finances and budgeting.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Spilno Agency
Describe what your company does in a single sentence.
We provide digital marketing services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Web Help Agency to accomplish?
WHA managed the migration of a CMS from Drupal to WordPress, integrating a new API, a calendar feature, and more.
SOLUTION
How did you find Web Help Agency?
Online Search
Why did you select Web Help Agency over others?
High ratings
Good value for cost
How many teammates from Web Help Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The client's website on Drupal was outdated, so they decided to migrate it to another platform. WHA assisted with this transition by creating a modern design, adding new pages, and implementing features such as a calendar for scheduling meetings. The team's excellent communication skills and transparency resulted in a platform that truly represents the client’s values.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
As a result, the client now has a user-friendly and responsive website. WHA continues to provide support, handling most necessary updates.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team consistently met deadlines and offered innovative solutions to address unique needs. We also received regular updates on finances and budgeting, which made us appreciate their transparent and straightforward process
What was your primary form of communication with Web Help Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Communication, quality of work.
Are there any areas for improvement or something Web Help Agency could have done differently?
Nothing.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Development for Consulting Company
Web Development
Less than $10,000
Aug. - Oct. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Everything was on time, Web Help Agency was flexible, communicated very well, and their work quality was great."
Oct 8, 2024
CEO, Consulting Company
Anonymous
Other industries
Boston, Massachusetts
1-10 Employees
Online Review
Web Help Agency provided web development services for a consulting company. The team built and launched the client's website.
Web Help Agency delivered a high-quality website that looks great while adhering to the client's budget. The team completed everything on time, demonstrated flexibility and a collaborative spirit, and maintained excellent communication with regular updates through email and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of a consulting company
Describe what your company does in a single sentence.
Provides tech marketing and sales consulting services, publishes books, and more
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Web Help Agency to accomplish?
Launch my website
SOLUTION
How did you find Web Help Agency?
upwork
Why did you select Web Help Agency over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Describe the scope of work in detail. Please include a summary of key deliverables.
Built and released my website
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The website looks great and they stayed within budget!
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Everything was on time, Web Help Agency was flexible, communicated very well, and their work quality was great.
What was your primary form of communication with Web Help Agency?
Email or Messaging App
What did you find most impressive or unique about this company?
Anastasiia was really nice, and collaborative, and kept me informed
Are there any areas for improvement or something Web Help Agency could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Design & Dev for Video Production Agency
Web DesignWeb Development
$10,000 to $49,999
Jan. - May 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team offered us good quality of work, strong knowledge, and time management."
Aug 16, 2024
CEO, See The Balance Studio
Paul Dziama
Verified
Other industries
Lviv, Ukraine
11-50 Employees
Online Review
Verified
Web Help Agency developed a website for a video production agency. The team customized the chosen theme, implemented it in WordPress, set up WooCommerce, integrated a payment system., and optimized the site.
Web Help Agency delivered a high-quality website on time. The team leveraged their strong knowledge to recommend a better approach to designing and building the site. They also impressed the client with their after-sales service and consistent availability for communication via email and meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of See The Balance Studio.
Describe what your company does in a single sentence.
We do 2D/3D animation and promo videos for middle-large segment of business.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Web Help Agency to accomplish?
We have hired Web help agency for one project. We need custom website with payment method integration. Their team have strong skills in development, design and management.
SOLUTION
How did you find Web Help Agency?
Online Search
Why did you select Web Help Agency over others?
High ratings
Good value for cost
How many teammates from Web Help Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Team have choosen theme and then customise it, these new design they have implemented to Wordpress, add payment system, set-up Woocommerce, etc. A big plus that they have provide us good and clarify documention. Site was optimazed, with custom design.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Wordpress website was built and deliver in time, also we continue to cooperate, they provide support services, always open for communication and ready to suggest the best way in design and building.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team offered us good quality of work, strong knowledge, and time management. We highly recommend this agency and really hope to have more projects in future.
What was your primary form of communication with Web Help Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Communication
quality of work
Are there any areas for improvement or something Web Help Agency could have done differently?
No.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
WordPress Dev, Design & Maintenance for Digital Marketing Co
UX/UI DesignWeb DesignWeb Development
$10,000 to $49,999
Dec. 2023 - June 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We're impressed with their communication and quality of work."
Jun 14, 2024
CEO, Muraha
Andrii Rak
Verified
Advertising & marketing
Ukraine
51-200 Employees
Online Review
Verified
Web Help Agency provides ongoing web development and design services for a digital marketing firm. Their work focuses on maintaining, updating, and optimizing WordPress websites for third-party clients.
With Web Help Agency's help, the agency has managed to ensure that their clients' websites are always functioning smoothly. The team creates an effective workflow through regular communication via virtual meetings, email, and messaging apps. Also, the quality of their services has stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Muraha
Describe what your company does in a single sentence.
We provide a wide range of digital marketing and web development services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Web Help Agency to accomplish?
When we engaged WHA, our main objectives were to provide comprehensive WordPress development, maintenance, and support services tailored to our specific needs.
SOLUTION
How did you find Web Help Agency?
Online Search
Why did you select Web Help Agency over others?
High ratings
Good value for cost
How many teammates from Web Help Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
WHA provides regular updates, security enhancements, backup solutions, performance optimization, also WHA team provide ongoing technical support to address any issues or concerns promptly, ensuring the smooth operation of websites and minimizing downtime.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
By partnering with WHA, our clients specific goals were to leverage expertise in WordPress development, maintenance, and support to optimize the performance, security, and functionality of our extensive portfolio of websites, thereby enhancing the overall digital experience for our clients and stakeholders.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We have a regular meetings with a team. Usually we contact with PMs.
What was your primary form of communication with Web Help Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We're impressed with their communication and quality of work.
Are there any areas for improvement or something Web Help Agency could have done differently?
No.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev for Software Dev Company
Application TestingWeb Development
Confidential
Dec. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We are impressed by their clear communication, responsiveness, and professionalism."
Mar 18, 2024
IT Project Manager, Red Hat
Emad el din Teama
Other industries
Saudi Arabia
51-200 Employees
Online Review
Web Help Agency has developed a WordPress website for a software company's end client. The website is for an insurance company.
Web Help Agency has successfully delivered a fully functional WordPress website on a staging environment, which has pleased the end client. The team quickly implements any changes and maintains clear communication via virtual meetings and email. They are a responsive and professional team.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the IT project manager of Red Hat
Describe what your company does in a single sentence.
Software development
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Web Help Agency to accomplish?
Develop a WordPress website for an insurance company
SOLUTION
How did you find Web Help Agency?
upwork
Why did you select Web Help Agency over others?
Other
How many teammates from Web Help Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
I worked as an IT project manager for the project. During my work with the agency , everything run smoothly and well. The team was communicative and the deliveries were accurate. Everything was done as it is supposed to and we delivered the project to the client always on time.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We delivered what we agreed upon always on time. we had a fully functional WordPress website on a staging environment and the client was happy about it . We kept the continuous delivery and support for the project
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We delivered everything that was needed in a timely fashion. It was one of these few instances when delays happen from the client side ( delay of requirements ) and not from the development side! The client was very pleased that whenever they request a change, it is implemented very quickly and we kept the communication clear over the period of time we worked together ( client to project manager and project manager to the development team )
What was your primary form of communication with Web Help Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We are impressed by their clear communication, responsiveness, and professionalism and actual continuous delivery of requirements on a timely fashion
Are there any areas for improvement or something Web Help Agency could have done differently?
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