Top User Research Companies
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UndisclosedUndisclosed2 - 9Nashville, TN
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AR/VR development company 615io focuses on AR/VR development and UX/UI Design. They were launched in 2015.
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UndisclosedUndisclosed2 - 9Ñuñoa, Chile
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CRM consulting and SI company GrowBetter Agency was established in 2018. The agency focuses on CRM consulting and SI and UX/UI Design.
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UndisclosedUndisclosed2 - 9Belize City, Belize
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Founded in 1991, Data Solutions is a small UX design agency in Belize City, Belize. Their team provides UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosed2 - 9
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Small Marketing Strategy company Renee Leighann, is in Victoria, Canada. The team offers Marketing Strategy and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Vällingby, Sweden
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Swekki Technology AB, a SEO company, was established in 2018. The firm provides Search Engine Optimization and UX/UI Design, and is small.
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UndisclosedUndisclosed2 - 9Beograd, Serbia
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Linum Internet Solution Ltd, a web design company, was established in 2012. The agency provides Web Design and UX/UI Design, and is small.
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UndisclosedUndisclosed2 - 9
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DesignBot is an Advertising company located in Makati City, Philippines. The team provides Advertising and Branding.
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UndisclosedUndisclosed2 - 9Berlin, Germany
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Resonant Design, a small user experience design company, is based in Berlin, Germany. The team focuses on UX/UI Design and Product Design.
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UndisclosedUndisclosed2 - 9
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Let'sDataThis is a SEO company established in 2022. The small team provides Search Engine Optimization and UX/UI Design.
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UndisclosedUndisclosed2 - 9
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Digit Web Ltd is a web design agency based in London, England. The team focuses on Web Design and Conversion Optimization.
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UndisclosedUndisclosed2 - 9Rochester, NY
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NRGXP, a custom software development company, was established in 2014. The team provides Custom Software Development and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9Portland, OR
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Digital One is an Advertising company. They are headquartered in Portland, Oregon and have small team of experts. Their services include Advertising and UX/UI Design.
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UndisclosedUndisclosed2 - 9Glendale, CA
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AdWaken.ai is a Glendale, California-based branding firm. They offer Branding and Social Media Marketing and were established in 2024.
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UndisclosedUndisclosed2 - 9Budapest, Hungary
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Kuix is a web design company. Launched in 2012, the team specializes in Web Design and UX/UI Design. The company is in Budapest, Hungary.
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UndisclosedUndisclosed2 - 9Tacoma, WA
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Jenn Marie Writing and Marketing is a branding firm. The Tacoma, Washington-based firm was established in 2015. Their services include Branding and Content Marketing.
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UndisclosedUndisclosed2 - 9Windsor, England
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Question is a branding company. Based in Windsor, England, their small team offers Branding and UX/UI Design. The company was founded in 2008.
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UndisclosedUndisclosed2 - 9
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Small branding firm YandF DEV, is located in Rabat, Morocco. Their services include Branding and UX/UI Design.
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$10,000+$100 - $149 / hr10 - 49München, Germany
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See all 8 projectsrevision6 is a UX/UI design company specializing in creating user-centered digital interfaces and website revamps. Their clients consistently praise their professional project management, timely delivery, and ability to understand and align with client objectives. Overall, 100% of reviewers highlight their effective communication and value for cost, with 75% noting impressive improvements in customer engagement and conversion rates.
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$25,000+$50 - $99 / hr10 - 49Orlando, FL
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See all 11 projectsProject Human is a UX/UI design agency renowned for its comprehensive approach to brand strategy and user-centered design. With a 100% positive feedback rate, clients consistently praise their ability to deeply understand customer motivations and create emotionally resonant brand identities. Approximately 80% of reviewers highlight their exceptional project management and timely delivery, emphasizing their creative excellence and strategic insights.
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$25,000+$50 - $99 / hr10 - 49Cluj-Napoca, Romania
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See all 5 projectsOAK3 is a web development company specializing in Magento platform solutions. They are praised for their expertise, responsive communication, and ability to deliver high-quality projects swiftly. Approximately 75% of reviews highlight their strength in problem-solving and project management. While most clients express satisfaction, 25% noted challenges with Magento 2 migrations, suggesting room for improvement in this area. Overall, OAK3 is commended for their dedication and commitment to client success.
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$10,000+$100 - $149 / hr10 - 49Memphis, TN
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Red Deluxe is a branding company. In Memphis, Tennessee, the agency offers Branding and Web Design.
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$5,000+$100 - $149 / hr10 - 49Fresno, CA
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MJR Creative Group is a small Fresno, California-based SEO company. Their services include Search Engine Optimization and Advertising.
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$10,000+$150 - $199 / hr10 - 49Bristol , England
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Gibe Digital is a branding firm launched in 2009. The agency specializes in Branding and Digital Strategy, and is small.
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$5,000+$100 - $149 / hr10 - 49Boston, MA
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Boston Interactive is a web development firm. In Boston, Massachusetts, the agency focuses on Web Development and Mobile App Development.
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UndisclosedUndisclosed10 - 49Torino, Italy
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Ovolab is a Torino, Italy-based custom software development company. Launched in 2002, the team provides Custom Software Development and Mobile App Development.
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UndisclosedUndisclosed10 - 49Somerville, NJ
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Based in Somerville, New Jersey, Baldwin & Obenauf, Inc. (BNO) is a small Advertising company. The team provides Advertising and Branding.
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UndisclosedUndisclosed10 - 49Cluj-Napoca, Romania
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Upward International is a software development company. They were launched in 2015, and their services include Custom Software Development and Web Development.
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UndisclosedUndisclosed10 - 49
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Hive IT is a software development company headquartered in Sheffield, England. The team focuses on Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed10 - 49Göteborg, Sweden
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Launched in 2013, Hyperlab is an UX agency. The team focuses on UX/UI Design and Web Design.
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UndisclosedUndisclosed10 - 49Bilbo, Spain
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Think on Marketing is an UX design agency. The team focuses on UX/UI Design and E-Commerce Development, and the firm is based in Bilbo, Spain.
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UndisclosedUndisclosed10 - 49Bilbao, Spain
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Zorraquino is a small Bilbao, Spain-based Advertising company. The team focuses on Advertising and UX/UI Design.
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UndisclosedUndisclosed10 - 49New York, NY
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Founded in 2000, Zebra Strategies is a Market Research company. The team focuses on Market Research and UX/UI Design and is located in New York, New York.
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$5,000+$25 - $49 / hr10 - 49Rupnagar, India
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River City Corporation is an UX company established in 2009. Headquartered in Rupnagar, India, the team provides UX/UI Design and Web Development.
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UndisclosedUndisclosed10 - 49Torrance, CA
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Established in 1990, Bakers Man is a custom software development company. Their services include Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed10 - 49Medellín, Colombia
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ZIBOR DESARROLLADORES is a small software development firm located in Medellín, Colombia. The team specializes in Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed10 - 49Tianjin, China
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Tianjin Yinhe Bairong Technology Co., Ltd. Is a Tianjin, China-based web design agency. They focus on Web Design and UX/UI Design and were established in 2014.
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UndisclosedUndisclosed10 - 49Guaynabo, Puerto Rico
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Havas Puerto Rico, a small Advertising company, is based in Guaynabo, Puerto Rico. Their services include Advertising and Branding.
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UndisclosedUndisclosed10 - 49Tianjin, China
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UX design company Tianjin Tianxunda Technology Co., Ltd. Is headquartered in Tianjin, China. Their services include UX/UI Design and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Reykjavík, Iceland
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Launched in 2010, Júní is a small Reykjavík, Iceland-based Digital Strategy company. Their services include Digital Strategy and UX/UI Design.
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UndisclosedUndisclosed10 - 49Málaga, Spain
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A2 System is an UX design agency. They are located in Málaga, Spain and have small team of experts. Their services include UX/UI Design and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49
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Impulz Digital (Shanghai) Co., Ltd. Is a small Shanghai, China-based branding agency. Their services include Branding and Web Design.
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UndisclosedUndisclosed10 - 49Ottawa, Canada
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NetFore Systems is a software development company established in 2010. The firm provides Custom Software Development and UX/UI Design, and is small.
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UndisclosedUndisclosed10 - 49Tiranë, Albania
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Uscale Marketing, a small branding company, is headquartered in Tiranë, Albania. Their services include Branding and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Miami, FL
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Factor Engagement is a Digital Strategy company founded in 2020. The small team focuses on Digital Strategy and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Lomas de Zamora, Argentina
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Bitopia, a branding firm, offer Branding and Web Development. They were launched in 2013.
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UndisclosedUndisclosed10 - 49Ewing Township, NJ
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EIT Consulting is a small IT strategy consulting company. They focus on IT strategy consulting and Application Testing and were established in 2014.
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UndisclosedUndisclosed10 - 49
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ADS group Digital Agency, a Marketing Strategy company, was established in 2011. The firm focuses on Marketing Strategy and Email Marketing.
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UndisclosedUndisclosed10 - 49Slidell, LA
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In Slidell, Louisiana, CDIT LLC is an IT strategy consulting company. Their services include IT strategy consulting and Business Consulting.
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UndisclosedUndisclosed10 - 49Bentonville, AR
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In Bentonville, Arkansas, Invincible Tech Systems is a mobile app development firm. The team provides Mobile App Development and Staffing.
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UndisclosedUndisclosed10 - 49Poznań, Poland
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Founded in 2012, Chapter1 is a small Advertising company. Their services include Advertising and Social Media Marketing.
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List of the Top 15 User Research Firms
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$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
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38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
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39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.4/40.019.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
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38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$1,000+$50 - $99 / hr50 - 249McKinney, TX
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38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
36.2/40.018.4/20 Reviews9.2/10 Clients & Experience8.5/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$5,000+$50 - $99 / hr10 - 49Austin, TX
Ability to deliver
34.9/40.018.8/20 Reviews10/10 Clients & Experience6.1/10 Market PresenceService focus
80% UX/UI Design60% User Research20% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38/40.019.6/20 Reviews9.6/10 Clients & Experience8.8/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research -
$10,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
10% UX/UI Design50% User Research90% Other
Latest User Research Articles
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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.