Top User Research Companies
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UndisclosedUndisclosed10 - 49Vancouver, Canada
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Based in Vancouver, Canada, Spatial Research & Design is a Product Design company. They offer Product Design and UX/UI Design and were established in 2013.
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UndisclosedUndisclosed10 - 49Berlin, Germany
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F / p Design GmbH, a small branding company, is headquartered in Berlin, Germany. Their services include Branding and UX/UI Design.
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$5,000+< $25 / hr50 - 249Noida, India
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See all 98 projectsMobulous is a professional app development company specializing in UX/UI design, creating user-centric digital interfaces for various industries. Across reviews, clients consistently praised Mobulous for their ability to integrate complex functionalities while maintaining intuitive designs, with over 80% highlighting their strong communication and project management skills. The company has a 95% positive feedback rate, particularly valuing their dedication to quality and timely delivery.
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$5,000+$25 - $49 / hr50 - 249İstanbul, Türkiye
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See all 4 projectsNeon Apps is a user experience design company specializing in UX/UI design and mobile app development. Across their reviews, clients consistently praise their ability to deliver user-friendly and visually appealing interfaces, as well as their responsive project management. Approximately 80% of clients commend their cost-effectiveness and alignment with budget constraints, while around 70% specifically highlight their proficiency in creating seamless digital interface designs.
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$1,000+$25 - $49 / hr50 - 249Sahibzada Ajit Singh Nagar, India
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See all 30 projectsBytecode Technologies is a UX/UI design company with a strong focus on e-commerce solutions, particularly in custom Shopify themes and integrations. An impressive 100% of reviews highlight their timely project delivery and exceptional responsiveness, while 80% appreciate their innovative, user-centered design approach. Clients consistently report increased engagement and conversion rates, emphasizing Bytecode Technologies' efficiency and expertise in digital interface design.
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$1,000+< $25 / hr50 - 249Ahmedabad, India
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See all 11 projectsAvidclan Technologies is a UX/UI design and web development firm recognized for blending technical expertise with creative solutions. Reviews indicate 100% satisfaction with their user-centered design processes and project management, highlighting their capability to enhance usability and engagement across multiple platforms. Clients consistently commend their ability to understand user needs and deliver functional, visually appealing digital interfaces.
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$1,000+$25 - $49 / hr50 - 249Sahibzada Ajit Singh Nagar, India
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See all 2 projectsYapApp India Pvt Ltd is a mobile app development company with expertise in creating Android and iOS applications. According to client reviews, 100% of feedback highlights their effective communication and strong project management skills. Clients commend the company for professionalism and quality, though one suggests enhancing initial testing processes. Overall, their commitment to customer service and swift issue resolution is consistently praised.
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UndisclosedUndisclosed50 - 249Katy, TX
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See all 1 projectsCustom Web Verse offers website maintenance and customizations, along with potential development services. Reviews indicate significant dissatisfaction due to unfulfilled promises, poor project management, and aggressive upselling of additional services. One reviewer labeled the company as potentially fraudulent, citing delayed deliverables and unmet project requirements.
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UndisclosedUndisclosed50 - 249Panama City, Panama
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Midsize Advertising company Q Publicidad, is in Panama City, Panama. The team specializes in Advertising and UX/UI Design.
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UndisclosedUndisclosed50 - 249West Palm Beach, FL
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Arrow Digital is a custom software development firm. Launched in 2005, the firm specializes in Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed50 - 249Amsterdam, Netherlands
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IceMobile is a midsize mobile app development firm. They specialize in Mobile App Development and Custom Software Development and were founded in 2002.
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UndisclosedUndisclosed50 - 249Amsterdam, Netherlands
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Nodes is a Digital Strategy company based in Amsterdam, Netherlands. They specialize in Digital Strategy and Mobile App Development.
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UndisclosedUndisclosed50 - 249
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Digital Strategy company Usabilla was founded in 2009. In Amsterdam, Netherlands, the team specializes in Digital Strategy and IT managed services.
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UndisclosedUndisclosed50 - 249Amsterdam, Netherlands
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Based in Amsterdam, Netherlands, Total Design is a midsize branding company. Their services include Branding and UX/UI Design.
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UndisclosedUndisclosed50 - 249Cremorne, Australia
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Established in 2017, VERSA Agency is a midsize UX design company. Their services include UX/UI Design and Branding.
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UndisclosedUndisclosed50 - 249Ashwaubenon, WI
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ZyQuest is a custom software development company located in Ashwaubenon, Wisconsin. Established in 1995, the team offers Custom Software Development and UX/UI Design.
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Undisclosed< $25 / hrFreelancerUdaipur, India
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Web Classic Solutions is a custom software development company. In Udaipur, India and Ahmedabad, India, the agency focuses on Custom Software Development and E-Commerce Development.
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UndisclosedUndisclosed50 - 249San Antonio, TX
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Established in 2001, Coley & Associates, Inc., a midsize software development firm, is based in San Antonio, Texas. Their team specializes in Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed50 - 249Gaithersburg, MD
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THE SCIENTIFIC CONSULTING GROUP, INC is an user experience agency established in 1991. The team offers UX/UI Design and Graphic Design and is in Gaithersburg, Maryland.
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UndisclosedUndisclosed50 - 249Vienna, VA
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Halvik Corp, a Cybersecurity company, was launched in 2007. Headquartered in Vienna, Virginia, the team offers Cybersecurity and Business Consulting.
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UndisclosedUndisclosed50 - 249Nice, France
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Founded in 2008, BBS is a midsize user experience company. Their team specializes in UX/UI Design and Mobile App Development.
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UndisclosedUndisclosed50 - 249
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Founded in 2011, Jarvis Business Solutions is a CRM consulting and SI company. The agency provides CRM consulting and SI and E-Commerce Development.
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Undisclosed$25 - $49 / hrFreelancer
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Stanislav Dovidenko is a web design company founded in 2006. The company provides Web Design and Graphic Design.
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UndisclosedUndisclosed50 - 249Phoenix, AZ
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Highnoon is a midsize Advertising company. They specialize in Advertising and Public Relations and were founded in 2020.
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$1,000+$25 - $49 / hrFreelancer
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Designer Harsha is a small web design company. Launched in 2012, the team focuses on Web Design and UX/UI Design.
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UndisclosedUndisclosedFreelancer
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Based in Mathura, India, Freelancer Akshay Pachouri is a small web design agency. The team provides Web Design and Web Development.
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UndisclosedUndisclosed50 - 249Ankara, Türkiye
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VLMedia is an application development firm. They focus on Mobile App Development and UX/UI Design and are located in Ankara, Türkiye.
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UndisclosedUndisclosed50 - 249Istanbul, Türkiye
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Thinks Mobility is an UX design agency. The Istanbul, Türkiye-based team focuses on UX/UI Design and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Montréal, Canada
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ATECNA is an UX design company. In Montréal, Canada and Wasquehal, France, the team provides UX/UI Design and CRM consulting and SI.
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$1,000+$200 - $300 / hr50 - 249
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Founded in 2010, TheWebGorillas is a mobile application development firm. The agency offers Mobile App Development and E-Commerce Development, and is midsize.
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UndisclosedUndisclosed50 - 249Dublin, CA
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Founded in 2014, InnovaPath Inc is a midsize UX design agency. Their team focuses on UX/UI Design and cloud consulting & SI.
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Undisclosed$25 - $49 / hrFreelancer
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Marketing Strategy company The Ecom Lab was established in 2024. The small team focuses on Marketing Strategy and Social Media Marketing.
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$1,000+< $25 / hrFreelancerReghin, Romania
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Raluca Suciu is a branding company. They were launched in 2022, and their services include Branding and Web Design.
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UndisclosedUndisclosed50 - 249Chesterfield, MO
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Artificial intelligence development company Wise Equation Solutions Inc. Was launched in 2006. The midsize team offers Artificial Intelligence and UX/UI Design.
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UndisclosedUndisclosed50 - 249Toronto, Canada
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SmashCloud is an user experience company. Their midsize team of employees is located in Toronto, Canada and Lahore, Pakistan. Their team offers UX/UI Design and Custom Software Development.
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UndisclosedUndisclosed50 - 249London, England
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Everybody Agency, a midsize Advertising company, is headquartered in London, England. Their services include Advertising and Branding.
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UndisclosedUndisclosed50 - 249Paris, France
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PumpUp is a branding agency. They provide Branding and Digital Strategy and are located in Paris, France.
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$1,000+$50 - $99 / hrFreelancer
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Founded in 2023, Search Boss is a website development company. Located in São Paulo, Brazil, the team specializes in Web Development and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Chicago, IL
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Founded in 1985, Marlin Connections is a branding company. The team provides Branding and Public Relations.
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Undisclosed$50 - $99 / hrFreelancer
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Dondero Design is a small Kings Park, New York-based web design company. Their services include Web Design and UX/UI Design.
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$1,000+$50 - $99 / hrFreelancer
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SalesPathPro is a website development firm. Founded in 2024, the team specializes in Web Development and Digital Strategy.
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UndisclosedUndisclosed50 - 249Seattle, WA
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SEOMoz, Inc. Is a SEO company. They were founded in 2003 and focus on Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosedFreelancerMünchen, Germany
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Seby.tech, a web design company, was established in 2024. The team offers Web Design and UX/UI Design.
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$1,000+$100 - $149 / hrFreelancer
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Simple Identity Design is a branding company in Gable, South Carolina. Launched in 2022, the team focuses on Branding and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Sursee, Switzerland
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Prime Force Group is an UX design agency. They provide UX/UI Design and cloud consulting & SI and are based in Sursee, Switzerland and Berlin, Germany.
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UndisclosedUndisclosedFreelancer
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Aminulify is a branding agency. The team is located in Dhaka, Bangladesh, and their services include Branding and Web Design.
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$1,000+$50 - $99 / hrFreelancer
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In Monaghan, Ireland, Ahoy Online Marketing is a SEO agency. They offer Search Engine Optimization and Conversion Optimization and were founded in 2025.
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UndisclosedUndisclosed50 - 249Shibuya, Japan
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Launched in 2011, Goodpatch is a branding firm. The team specializes in Branding and Event Marketing and is headquartered in Shibuya, Japan.
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Undisclosed$25 - $49 / hrFreelancer
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Web design company Reach Marketing Solutions is based in Toronto, Canada. The team focuses on Web Design and Advertising.
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UndisclosedUndisclosedFreelancer
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Sofie Nguyen is an UX company. The team offers UX/UI Design and Product Design, and the agency is headquartered in Munich, Germany.
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List of the Top 15 User Research Firms
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$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
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39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.4/40.019.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
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38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$1,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
36.2/40.018.4/20 Reviews9.2/10 Clients & Experience8.5/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$5,000+$50 - $99 / hr10 - 49Austin, TX
Ability to deliver
34.9/40.018.8/20 Reviews10/10 Clients & Experience6.1/10 Market PresenceService focus
80% UX/UI Design60% User Research20% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38/40.019.6/20 Reviews9.6/10 Clients & Experience8.8/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research -
$10,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
10% UX/UI Design50% User Research90% Other
Latest User Research Articles
See all articles
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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.