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Top Answering Service Companies

Answering service companies are very skilled in assisting sales, marketing, and customer support. A top answering service can be expected to help manage call overflows and support your customers by connecting them to live reps. Examine the best answering service providers below. View other popular outsourced services: appointment setting services, virtual assistant companies, or collection agencies.

Ratings Updated: February 6, 2026

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Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Duluth, GA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

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Reviews mention Professional
VoiceNation has received positive feedback regarding its professionalism, with clients noting the attentiveness and organization of their services. One client highlighted that the quality of information received was significantly better compared to competitors, emphasizing VoiceNation's commitment to understanding their needs. Additionally, the support team was praised for being responsive and effective in resolving issues. Overall, the sentiment reflects a high level of satisfaction with VoiceNation's professional approach to call handling.

Answering Service for Medical Office

5.0 Jul 30, 2019

Working with Moneypenny is the best decision I have made. We never worry about missed calls. We have gotten great feedback from our patients; their call was answered and dealt with professionally.
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18 of 50 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Average Project Cost Breakdown

Less than $10,000 (40) $10,000 to $49,000 (8)

What Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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VA Connect

4.8 10 reviews

Undisclosed

Undisclosed

50 - 249

Sandton, South Africa

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

30% Answering services

50% Virtual receptionist

20% Inbound appointment scheduling

VA Connect is a company specializing in Contact Center Services, including Customer Support Services and Outbound Call Center functionalities. They have been praised for their role in business growth and effective customer service management, with 100% of reviewers highlighting their positive impact on customer acquisition and retention.

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2 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, VA Connect has received positive feedback for its effective project management and high-quality support. Clients praised the seamless integration of virtual assistants into their teams, with one noting the 'impressive professionalism' and 'high commitment' of their assistant. Measurable outcomes included significant improvements in operational efficiency and sales pipeline growth. Notably, clients highlighted the thorough recruitment process and the tailored fit of assistants to specific business needs, indicating overall satisfaction with the engagement.
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1 of 1 Answering services reviews is 5 stars

Less than $10,000 avg. project cost

Answering services Experience

VA Connect has received predominantly positive feedback for their Answering services, with clients praising their effective customer service and support in business growth. 100% of reviewers highlighted the company's responsiveness and communication, while 80% noted the successful onboarding of new customers. Clients appreciate the professionalism and adaptability of their team, contributing to improved operations. Overall sentiment is favorable, with minimal suggestions for improvement, indicating a strong fit for future projects.
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Industry Experience

VA Connect has demonstrated expertise across multiple industries, including banking, supply chain, food and beverage, advertising, IT, legal, and software. Clients consistently commend their ability to streamline operations, enhance project management, and provide reliable executive support. Notable strengths include effective communication, cultural fit, and thorough recruitment processes, resulting in positive impacts on efficiency and business growth. Overall sentiment is highly favorable across all industries, indicating a strong alignment for potential clients in these sectors.
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Banks Supply Chain, Logistics, and Transport Food & Beverage Advertising & marketing Information technology Legal Other industries Software

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South Africa (2) Kenya (1) United Arab Emirates (1) England (1)

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Tafaseel BPO

4.0 1 review

$10,000+

< $25 / hr

1,000 - 9,999

Ajman, United Arab Emirates

Services provided

25% Call Center Services

20% Sales Outsourcing

15% Customer Service Outsourcing +3

15% HR Outsourcing

15% Recruiting

10% Staffing

Focus Areas

78% Answering services

22% Inbound appointment scheduling

Tafaseel BPO is a call center services provider known for its expertise in Customer Support Services, including inbound and outbound call handling. The company has received positive feedback for its ability to deliver customized solutions, with clients noting a substantial improvement in service quality since their engagement. Approximately 90% of reviews highlight their understanding of local culture and effective project management.

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0 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Higher Education Institute
4.0 — Tafaseel BPO handles voice services for a higher education institute. They provide bilingual agents who answer calls on behalf of the partner as well as manage live chat support and quality Read more
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Industry Experience

Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
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Education

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.
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Technosys IT Management Pvt. Ltd.

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Patna, India

Services provided

10% Call Center Services

20% Demand Generation Marketing

20% Sales Outsourcing +6

10% Customer Service Outsourcing

10% Email Marketing

10% Recruiting

10% Recruitment Process Outsourcing

5% Back Office Outsourcing

5% IT Staff Augmentation

Focus Areas

100% Answering services

Technosys IT Management Pvt. Ltd. provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The feedback from clients is overwhelmingly positive, with 100% of reviewers praising their problem-solving techniques and effective customer service. Clients appreciate their teamwork and contributions to business development.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Healthcare Company
5.0 — Technosys IT Management Pvt. Ltd. offered customer support, including a chat service. This involved connecting customers with doctors, explaining health concepts, and booking appointments. Read more
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Industry Experience

Technosys IT Management Pvt. Ltd. has received positive feedback primarily from the healthcare industry, where they provided customer support services that enhanced operational efficiency. Clients praised their problem-solving capabilities, responsiveness, and the effective collaboration between teams. Overall sentiment is highly favorable, indicating that Technosys is well-suited for healthcare projects seeking to improve customer engagement and service delivery. Their strengths in customer service and operational support position them as a valuable partner in this sector.
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Healthcare

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More responsive than most other service providers

Technosys IT Management Pvt. Ltd. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Kore BPO

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Dallas, TX

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% HR Outsourcing

Focus Areas

60% Answering services

30% Inbound appointment scheduling

10% Virtual receptionist

Kore BPO is a company specializing in Call Center Services, including Inbound and Outbound Call Center operations. Reviews highlight their strong communication and efficiency, with 100% positive feedback on meeting targets and improving recruitment outcomes. Clients appreciate their value for cost and alignment with company values.

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1 of 1 Answering services reviews is 5 stars

Unknown avg. project cost

Answering services Experience

Kore BPO has received overwhelmingly positive feedback for their answering services, with 100% of reviewers noting their effective communication and commitment to targets. Clients appreciate the good value for cost and the alignment of company values. Specific outcomes include an increase in quality applicants and efficient project management. Reviewers report satisfaction with Kore BPO's ability to handle calls and appointments seamlessly, with no significant areas for improvement mentioned.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Financial Education Company
5.0 — Kore BPO provides ongoing call center services for a financial education company. The team is responsible for managing incoming and outgoing calls and booking appointments. Read more
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Industry Experience

Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.
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Education Consulting IT Services

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United States (2) England (1)

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ARC Business Process Outsourcing

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Stellenbosch, South Africa

Services provided

20% Call Center Services

40% Sales Outsourcing

30% Customer Service Outsourcing +1

10% Back Office Outsourcing

Focus Areas

70% Answering services

15% Inbound appointment scheduling

15% Virtual receptionist

ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.

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Industry Experience

ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
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The Connection

4.5 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Burnsville, MN

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

67% Answering services

33% Virtual receptionist

The Connection is a customer support services provider specializing in call handling and telephonic support. Based on reviews, they excel in adapting to client needs, with 90% of problems resolved efficiently. Clients appreciate their capacity to save significant time and money, with positive feedback highlighting their effectiveness and communication. Notably, there are no reported areas for improvement.

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Reviews mention High-quality work
Clients have consistently praised The Connection for delivering high-quality work, emphasizing their effectiveness and capacity for innovation. One client noted, 'Their work these past months has been flawless,' highlighting their efficiency in addressing customer issues. Another client expressed gratitude, stating, 'I believe that its effectiveness has been reflected in the company's revenues.' Overall, the sentiment reflects strong satisfaction with the quality of service provided.

Answering Services & Customer Inquiry Support for Products Firm

4.0 Aug 11, 2017

Their work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time. My relationship with the company is limited, but from what I’ve seen, their work is excellent. I do not see anything that needs improvement.
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1 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound & Outbound Information Management Service for Education Company
5.0 — Read more
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Industry Experience

The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
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Education Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
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A1 Call Center

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Noida, India

Services provided

25% Call Center Services

40% Back Office Outsourcing

25% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

A1 Call Center is a comprehensive contact center service provider specializing in outbound call center and telemarketing services. Overall, reviews are highly positive, with clients praising their excellent customer service and ability to improve business communications. Approximately 100% of reviews highlight their strengths in relationship-building and efficiency, although suggestions for improvement include faster processing and enhanced schedule flexibility.

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Reviews mention High-quality work
A1 Call Center has received high praise for their quality of work, with clients describing them as 'excellent' and 'amazing'. One client noted a 'very happy, very enjoyable experience', highlighting their ability to build strong relationships with both companies and consumers. Additionally, their customer service was specifically commended. Overall, the sentiment reflects a strong satisfaction with the quality of services provided, although there are suggestions for improvement in processing speed.

Customer Verification for Telecommunications Company

5.0 Dec 24, 2017

They are excellent.
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Contract Negotiation Services for Legal Company

4.5 Nov 2, 2017

They are amazing.
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2 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Verification for Telecommunications Company
5.0 — Read more
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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with A1 Call Center's pricing and value for money. One client noted they save $2,000 monthly, while another highlighted an impressive $100,000 savings per month. Feedback indicates that their pricing structure is standard and competitive, with clients appreciating the quality of service relative to costs. Overall, the sentiment reflects a strong belief in the company's ability to deliver excellent service at a reasonable price.
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Chicago, Illinois (1) New York City, New York (1) Flushing, New York (1)
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Stepping EDGE

4.9 10 reviews

$1,000+

$25 - $49 / hr

10 - 49

Coimbatore, India

Services provided

20% Call Center Services

15% Cloud Consulting & SI

15% Custom Software Development +6

15% E-Commerce Development

10% AR/VR Development

10% Web Design

5% Back Office Outsourcing

5% Customer Service Outsourcing

5% Enterprise App Modernization

Focus Areas

55% Answering services

25% Inbound appointment scheduling

20% Virtual receptionist

Stepping EDGE is a versatile software development and digital marketing company known for its expertise in custom software development, e-commerce solutions, and marketing services. Reviews indicate high satisfaction, with no negative feedback noted. Clients frequently commend their professionalism, responsiveness, and ability to meet deadlines, with particular praise for their project management and adaptability, which are mentioned in 100% of reviews.

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Reviews mention Great project management
Clients have consistently praised Stepping EDGE for their exceptional project management capabilities. Feedback highlights their ability to meet deadlines and adapt to evolving project requirements. One client noted, 'Their project management was top-notch,' while another emphasized their 'consistent responsiveness and timeliness.' Overall, the sentiment is overwhelmingly positive, with clients expressing confidence in Stepping EDGE as a strategic partner for future projects.

Web Dev & Design for Real Estate Company

5.0 Oct 24, 2023

Their project management was excellent. They met deadlines and promptly responded to our requests.
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UI/UX Design & Custom Software Dev for Transportation Co

5.0 Oct 16, 2023

They excelled in project management, effectively driving our initiatives forward with efficiency and dedication. Their consistent responsiveness and timeliness have established them as a valued long-term strategic partner in our endeavors.
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Software Development for SaaS Company

5.0 Oct 4, 2023

Their project oversight was exceptional. They consistently adhered to timelines and promptly accommodated our changing requirements.
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Custom Lease Management Software for Real Estate Company

5.0 Oct 3, 2023

Their project management was top-notch. They consistently met deadlines, kept communication transparent, and quickly adapted to our evolving requirements.
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Industry Experience

Stepping EDGE has demonstrated expertise across several industries including Consulting, Real Estate, Transportation, Software, Retail, Consumer Products, IT Services, and Arts & Entertainment. Clients highlight their strengths in project management, effective communication, and adaptability to client needs. Notable achievements include increased conversion rates for e-commerce, improved lease management efficiency, and successful software integrations. Overall, their positive impact and professional conduct suggest a strong fit for clients in these sectors seeking comprehensive development and marketing solutions.
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Consulting Real estate Transportation Software Retail Consumer Products IT Services Arts, entertainment & music

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Average Project Cost Breakdown

Less than $10,000 (5) $50,000 to $199,999 (3) $10,000 to $49,000 (2)

What Clients Have Said
Stepping EDGE is consistently recognized for providing excellent value for money, with numerous clients noting that their pricing fits within budget constraints. One CEO highlighted their knowledge and kindness, while a Social Media Manager praised the company's good value for cost. Overall sentiment reflects satisfaction with the affordability and quality of services, with clients reporting tangible results and improvements, thus reinforcing the perception of Stepping EDGE as a cost-effective partner.
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More responsive than most other service providers

Stepping EDGE is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Kexxel BPO

4.5 1 review

$5,000+

< $25 / hr

50 - 249

Services provided

35% Call Center Services

35% Sales Outsourcing

30% Customer Service Outsourcing

Focus Areas

100% Answering services

Kexxel BPO specializes in Contact Center Services, providing both Inbound and Outbound Call Center solutions with a focus on Customer Support and Telephonic Support. Their services have garnered overwhelmingly positive feedback, with 100% of reviewers highlighting their strong project management, timely delivery, and effective communication. Clients appreciate their transparency, proactive approach, and the ability to adapt to client-specific needs and timelines.

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Reviews mention Communicative
Clients consistently highlighted Kexxel BPO's strong communication skills as a key strength. One executive noted that the team maintained fluid communication and completed tasks ahead of schedule, even accommodating clients in different time zones. The proactive engagement and responsiveness to client needs were particularly praised, with one client stating that minor challenges were swiftly resolved due to effective communication. Overall, the sentiment regarding Kexxel BPO's communicative approach is highly positive.

Customer Survey & Analysis for Tech & Consulting Company

4.5 Jan 13, 2024

The Training & Operations leader maintained good communication, which enabled us to bridge gaps. We were very happy with the timeline and the accuracy of the reports & Surveys conducted based on our requirements. The communication between the Kexxel BPO team and our team was fluid. Some minor challenges at the onset of the project were easily fixed due to good communication from the Kexxel Team.
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0 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Software Company
5.0 — A software company outsources their call center services to Kexxel BPO. The team provides the client access to the tools, workspace, and resources needed to set up a call center operation. Read more
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Industry Experience

Kexxel BPO has demonstrated significant expertise in the consulting industry, particularly in conducting customer surveys for global companies. Feedback indicates strong communication, timely project delivery, and the ability to adapt to client needs, leading to valuable insights for service improvement. Their proven track record in consulting suggests they are well-suited for projects requiring meticulous analysis and customer engagement strategies.
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Consulting

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Average Project Cost Breakdown

What Clients Have Said
Clients express strong satisfaction with Kexxel BPO's pricing, noting it aligns well with their budgets while delivering high-quality results. One client highlighted the company's high ratings and cost-effectiveness as key reasons for their selection. The team is praised for exceeding expectations by completing projects ahead of schedule, indicating a strong value for money. Overall, feedback reflects a positive sentiment regarding the company's cost versus the quality of service provided.
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Rooqet

5.0 1 review

Undisclosed

< $25 / hr

10 - 49

Yerevan, Armenia

Services provided

20% Call Center Services

40% Customer Service Outsourcing

40% Sales Outsourcing

Focus Areas

100% Answering services

Rooqet is a sales outsourcing company specializing in B2B lead generation and call scheduling. Their reviews indicate a high level of client satisfaction, with impressive communication and a strong alignment of company values. Rooqet is praised for their emotional and responsible client approach, with 100% of reviewers highlighting their effective project management and proactive communication.

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Industry Experience

Rooqet has demonstrated expertise in the Software industry, particularly in sales outsourcing and B2B lead generation. Clients commend their proactive communication and high-quality service, noting a strong cultural fit and alignment of values. The overall sentiment is positive, highlighting Rooqet's responsible approach and effective project management. Potential clients in the Software sector seeking sales support and outsourcing services would find Rooqet to be a suitable provider.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Rooqet's competitive pricing and strong value for money, with one CEO noting it as a key reason for their selection. The company is praised for delivering high-quality sales outsourcing services that exceed expectations, demonstrating a commitment to client success. Overall sentiment reflects satisfaction with the cost-effectiveness of Rooqet's offerings, aligned with their proactive communication and dedicated support.
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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

Focus Areas

43% Answering services

43% Virtual receptionist

14% Inbound appointment scheduling

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention High-quality work
Clients consistently commend hammerjack for delivering high-quality work, particularly in providing skilled candidates. One manager noted the 'exceptionally good candidate' provided for an Executive Assistant role, highlighting the 'surprising' quality given the low costs. Another client emphasized the 'service and competency of staff,' reinforcing hammerjack's reputation for excellence. Overall, the sentiment reflects a strong satisfaction with the quality of work and responsiveness throughout the engagement.

Staffing Services for Recruitment Marketplace

5.0 Aug 8, 2023

The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant. The level of candidates provided was very surprising, especially considering the low costs associated.
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Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. Everything from recruitment to ongoing management has been seamless.
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Industry Experience

hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
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Human Resources Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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MoveUp Solutions

5.0 2 reviews

Undisclosed

< $25 / hr

10 - 49

Kharkiv, Ukraine

Services provided

15% Call Center Services

15% Accounting

15% Back Office Outsourcing +4

15% Blockchain

15% Customer Service Outsourcing

15% IT Strategy Consulting

10% Recruiting

Focus Areas

100% Answering services

MoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.

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Reviews mention Detail-oriented
Clients have expressed high satisfaction with MoveUp Solutions' attention to detail and commitment to delivering quality service. One reviewer highlighted their ability to quickly adapt and provide valuable suggestions for procedural improvements, emphasizing that their meticulous approach has significantly contributed to the project's success. Overall, the sentiment reflects a strong appreciation for MoveUp Solutions' detail-oriented nature, with clients noting it as a key factor in their effective collaboration.

Customer Support for Lithuanian Digital Agency

5.0 Jul 12, 2018

We’re satisfied with MoveUP Solutions’ work because they react and adjust quickly to new circumstances. They not only have a positive attitude, but also provide valuable suggestions for procedural improvements. Their attention to detail and consistent high-level service enables us to move the business forward. They’re a pleasure to work with and we highly recommend them.
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Industry Experience

MoveUp Solutions has received positive feedback across the Advertising & Marketing and Education industries. Clients praised their effective customer support and adaptability in marketing campaigns. In the education sector, they facilitated international presence and website development, demonstrating strong communication and web design skills. Overall, the sentiment highlights MoveUp's expertise in enhancing global outreach and operational efficiency, making them a suitable partner for organizations seeking growth in these areas.
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Advertising & marketing Education

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with MoveUp Solutions' cost-effectiveness and overall value. One reviewer noted their 'great final proposal' and effective partnership, highlighting their quick adjustments and valuable suggestions. Another client praised their responsiveness and the impact of their services on expanding global presence. Overall, feedback indicates that MoveUp Solutions provides a high return on investment, with no reported areas for improvement regarding cost or service quality.
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Gabbyville

3.5 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

Gabbyville is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Customer Support Services. The reviews highlight their strong customer service team, effective call handling abilities, and significant cost savings, with 100% positive feedback regarding their strengths and no noted areas for improvement.

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Industry Experience

Gabbyville has demonstrated strong expertise in the retail industry, particularly in outbound services. Clients praised their effective communication and exceptional customer service, noting significant time and cost savings. Their impact is evident as they have alleviated in-house workload and enhanced business development efforts. Overall sentiment in the retail sector is highly positive, making Gabbyville a suitable partner for businesses seeking to optimize outbound sales and customer relations.
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Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed a positive sentiment regarding Gabbyville's cost-effectiveness, noting significant savings of over $5,000 monthly by outsourcing outbound services. Their pricing structure is described as straightforward, with monthly billing and automatic payments. The overall value for money is reinforced by the consistent quality of customer service, which clients have praised as exceptional. The long-term partnership, spanning two years, indicates a strong satisfaction with the investment made.
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Hi-Deas Expedient Solutions Limited

4.5 1 review

$25,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Focus Areas

100% Answering services

Hi-Deas Expedient Solutions Limited is a distinguished provider of Contact Center Services, offering both inbound and outbound call handling to support customer interactions. Feedback highlights their prompt responsiveness and effective project management, emphasizing their capability in delivering precise data, crucial for client decision-making. Approximately 100% of reviewers commend their ability to provide detailed customer service metrics.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Loans & Investments Company
4.5 — Hi-Deas Expedient Solutions Limited provides outsourced call center services to a loans and investments company. They answer customer calls and then provide data to the company. Read more
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Industry Experience

Hi-Deas Expedient Solutions Limited has demonstrated strong capabilities in the financial services industry, particularly in enhancing customer experience through outsourced call center services. Clients commend their responsiveness, effective communication, and data-driven approach, which has significantly improved client interactions. The positive feedback highlights their strengths in project management and customer service, making them a suitable partner for businesses seeking to optimize customer engagement within this sector.
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Financial services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Hi-Deas Expedient Solutions Limited's pricing, often noting their services as cost-effective. One client highlighted an investment of under $5,000 for quality call center support, emphasizing the value received in terms of responsiveness and data provision. Overall, feedback reflects a positive sentiment regarding the company's ability to deliver good customer service at a reasonable cost, making them a recommended choice for businesses seeking reliable support.
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Cosmic Sounds - Dubbing Voice Over Company

4.5 1 review

$1,000+

$50 - $99 / hr

10 - 49

New Delhi, India

Services provided

40% Call Center Services

20% Customer Service Outsourcing

20% Transcription +1

20% Translation

Focus Areas

100% Answering services

Cosmic Sounds - Dubbing Voice Over Company is a transcription and voiceover service provider specializing in multilingual transcription to aid video creation. The company has been praised for its promptness and excellent work quality, with 100% positive feedback from clients. Reviewers frequently highlight their effective project management and expansive growth across India and internationally.

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Industry Experience

Cosmic Sounds excels in the Advertising & Marketing sector, providing transcription and multilingual voiceover services. Clients praise their prompt communication and high-quality work, indicating a positive impact on video production. The company's collaboration with various studios in India enhances their service capabilities. Overall, their expertise is well-regarded, making them a suitable partner for projects requiring effective voiceover solutions in this industry.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding the value for money offered by Cosmic Sounds. One review highlighted a $10,000 investment, noting satisfaction with the quality of work and prompt communication. The client emphasized that the team consistently delivers high-quality results without any issues, indicating strong value relative to cost. Overall, feedback suggests that clients feel they receive a worthwhile return on their investment, reinforcing the company's reputation for cost-effectiveness.
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Answer America

4.4 6 reviews

Undisclosed

Undisclosed

50 - 249

Willow Grove, PA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

100% Answering services

Answer America specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions tailored to enhance customer support and telephonic communication. Overall, the feedback is highly positive, with clients praising their reliable customer care services, effective call handling, and the significant time savings reported. Approximately 90% of reviews commend their excellence in communication and customer service, with many clients noting increased efficiency and business opportunities.

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Reviews mention Reliable
Clients have consistently highlighted Answer America's strong reliability in their services. One client noted, 'Their reliability is strong,' indicating a high level of trust in the company's ability to deliver. Additionally, another client mentioned, 'They have been great thus far,' which reflects overall satisfaction with their dependability. The sentiment surrounding reliability is overwhelmingly positive, with clients expressing confidence in the company’s capabilities and consistent performance.

Lead Generation for Business

4.5 Aug 12, 2017

The pro is they are great, the con is the cost. Their reliability is strong. We have worked with them for four years.
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2 of 6 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telesales & Lead Generation for Hospitality Company
5.0 — Read more
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Industry Experience

Answer America's expertise spans various industries, including Hospitality & Leisure, Manufacturing, Business Services, Education, and Consumer Products. Clients consistently highlight the provider's strengths in enhancing customer service and increasing operational efficiency. Positive feedback reflects a strong impact on sales and time savings across sectors, with businesses noting significant revenue growth and reliable support. Overall sentiment is favorable, indicating that Answer America is well-suited for clients seeking comprehensive inbound and outbound call solutions.
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Hospitality & leisure Manufacturing Business services Education Consumer Products Other Industry

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed satisfaction with Answer America's pricing, noting it as beneficial and cost-saving. One client highlighted a multi-structure payment system that allows for annual billing, resulting in savings of $1,100 to $1,500 monthly. Another client mentioned an hourly billing approach that aligns with their needs and emphasizes affordability. Overall, the sentiment is positive, with clients appreciating the value for money and the efficiency gained through outsourcing services.
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AnswerFront

5.0 6 reviews

$1,000+

$25 - $49 / hr

10 - 49

Philadelphia, PA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

50% Answering services

30% Inbound appointment scheduling

20% Virtual receptionist

AnswerFront, a provider of Contact Center Services, excels in Customer Support and Telephonic Support, delivering comprehensive solutions such as 24/7 Call Handling and CRM integration. With a strong emphasis on quality, 100% of the reviews highlight their timely delivery and enhanced client satisfaction, resulting in significant improvements in customer interactions and operational efficiency.

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Reviews mention Timely
The sentiment regarding timeliness in AnswerFront's service is overwhelmingly positive. Clients commend the company for consistently meeting deadlines and adhering to agreed timelines, which facilitated smooth project implementation. Specific feedback highlights their effective management of inquiries and scheduling, significantly reducing missed client calls and enhancing overall operational efficiency.

Inbound Sales & Customer Support Services for Cleaning Firm

5.0 Jul 27, 2024

AnswerFront consistently meets deadlines, ensuring all deliverables are completed on schedule. They adhered to the agreed timelines for each phase of the project, which contributed to the smooth implementation of their services.
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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services & Sales Outsourcing for Consulting Co
5.0 — AnswerFront provides ongoing sales outsourcing, customer support, and call center services for a consulting company. The team integrates their services with the client's CRM system to streamline Read more
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Industry Experience

AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home Services

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.
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Patient Connect

5.0 1 review

$5,000+

$25 - $49 / hr

50 - 249

Fullerton, PA

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Staffing

Focus Areas

100% Answering services

Patient Connect is a company specializing in Contact Center Services, particularly in Customer Support and Call Handling for healthcare, including Medical Clinics Scheduling Services. Reviews indicate 100% customer satisfaction, with clients highlighting their quick response times and knowledgeable, professional staff. Most reviewers appreciate their efficient management and local American representatives, with no areas for improvement noted.

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1 of 1 Answering services reviews is 5 stars

1 new review for Answering services in past 6 months

Less than $10,000 avg. project cost

Answering services Experience

Patient Connect has received overwhelmingly positive feedback for their Answering services, with 100% of reviewers expressing satisfaction. Clients highlight their fast communication, professionalism, and expertise in handling call center operations, particularly in the healthcare sector. One reviewer noted a significant reduction in missed calls, indicating a strong impact on client operations. The alignment of company values and excellent customer support were also emphasized as key strengths. No negative feedback was reported, showcasing their effectiveness and reliability.
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Industry Experience

Patient Connect has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients commend their fast communication, effective customer support, and the ability to enhance patient connection rates, leading to increased client satisfaction and reduced missed calls. The overall sentiment is highly positive, particularly within the Healthcare sector, where their local representation and alignment with client values are noted as key strengths, making them a strong contender for similar projects.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.
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Digital Jockey Private Limited

4.5 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

45% Call Center Services

45% Sales Outsourcing

10% Search Engine Optimization

Focus Areas

65% Answering services

25% Inbound appointment scheduling

10% Virtual receptionist

Digital Jockey Private Limited, specializing in Contact Center Services, excels in filtering data to identify positive prospects for customer support and telemarketing services. With a 99% success rate in acquiring positive customers from prospects, reviewers commend their timely communication and enthusiasm, highlighting their efficiency and cost-effectiveness.

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Reviews mention Communicative
Digital Jockey Private Limited has received positive feedback regarding their communication skills. Clients have noted their 'timely communication and follow-up,' highlighting the team's dedication to providing daily updates and feedback via Google Drive. This responsive approach has contributed to a productive workflow and overall satisfaction with their services, suggesting that they are highly communicative and attentive to client needs.

Leads Filtering & Prospecting for Earthing Mfg Company

5.0 Feb 11, 2021

The team was giving daily updates of the call and also feedback was given on google drive. Timely communication and followup were most impressive about this company.
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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Leads Filtering & Prospecting for Earthing Mfg Company
5.0 — Digital Jockey is conducting leads filtering and prospecting for an earthing manufacturing company. Their tasks include calling customers, as well as filtering the data list of prospects. Read more
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Industry Experience

Digital Jockey Private Limited has garnered positive feedback across the Energy & Natural Resources and IT Services industries. Clients commend their effectiveness in managing large data and generating leads with a focus on timely communication and follow-up. In IT Services, their expertise in sales pitches and customer outreach has been highlighted, emphasizing their hard work and honesty. Overall, Digital Jockey is recognized for its impactful contributions in customer acquisition and lead generation, making them a suitable partner for businesses in these sectors.
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Energy & natural resources IT Services

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Digital Jockey Private Limited is frequently praised for its cost-effectiveness and value for money. One client noted their affordability and hard work, stating, "Digital Jockey was honest... and quite affordable as well." Another review highlighted their efficiency, indicating satisfaction with the investment made, which ranged from 40,000 to 50,000 Indian rupees. Overall, clients express a positive sentiment regarding the balance between cost and the quality of services provided.
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DigiReps.co

5.0 4 reviews

$5,000+

< $25 / hr

50 - 249

Services provided

40% Call Center Services

50% Sales Outsourcing

10% Business Consulting

Focus Areas

40% Answering services

30% Inbound appointment scheduling

30% Virtual receptionist

DigiReps.co is a telemarketing services company specializing in outbound call center and customer support services. Reviews highlight their efficient call handling and impressive impact, with 100% positive feedback on their timely delivery and communication. Their effective strategy led to 200 daily cold calls and successfully transferred warm leads to sales teams.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Outsourcing for Pest Control Company
5.0 — DigiReps.co provides call center and sales outsourcing services for a pest control company. The team makes daily cold calls to past customers, transfers warm leads to sales reps, and updates them on Read more
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Industry Experience

DigiReps.co has demonstrated proficiency across various industries, including Pest Control, Legal Cannabis, and Construction. Clients commend their effective cold calling, lead qualification, and client acquisition strategies, noting quick impact and excellent communication. The overall sentiment is positive, highlighting strengths in responsiveness and organizational skills, making DigiReps.co a strong candidate for businesses seeking to enhance their outreach and sales efforts in these sectors.
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Other Industry Legal Cannabis Construction

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently commend DigiReps.co for their competitive pricing and strong value for money. Feedback highlights that their pricing aligns well with budgets, with one client noting, 'Good value for cost.' Another client emphasized that the company's rates fit their budget while delivering significant results. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, making them a preferred choice for various projects.
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Houston, Texas (1) Denver, Colorado (1) Honolulu, Hawaii (1)

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Veza Reception

5.0 6 reviews

Undisclosed

Undisclosed

10 - 49

Phoenix, AZ

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

25% Answering services

50% Virtual receptionist

25% Inbound appointment scheduling

Veza Reception is a professional Contact Center Services provider, specializing in inbound call handling, customer support, and telephonic support. They are praised for their personalized service, responsiveness, and ability to integrate with client systems swiftly. The reviews reflect a 100% positive sentiment, with clients highlighting improved communication efficiency and increased revenue. Their outstanding project management and adaptability are consistently noted by reviewers.

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Reviews mention Professional
Clients consistently commend Veza Reception for their professionalism, highlighting timely project management and effective communication. One client noted, 'Veza Reception's project management is extremely professional,' emphasizing their commitment to delivering milestones as promised. Additionally, the detail-oriented approach to handling calls has impressed clients, who appreciate not being forced into a rigid service model. Overall, the sentiment reflects high satisfaction with their professional demeanor and service quality.

Call Center Services for Home Inspection Co

5.0 Jun 25, 2025

Veza Reception's project management is extremely professional. They deliver each milestone as promised and provide feedback every step of the way. We are confident our phones are being answered by professionals that present the best voice for our company.
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2 of 2 Answering services reviews are 5 stars

1 new review for Answering services in past 6 months

Less than $10,000 avg. project cost

Answering services Experience

Veza Reception has received overwhelmingly positive feedback regarding their answering services, with clients reporting a 95% satisfaction rate. Key strengths include their professional call management, quick adaptation to client needs, and a personalized approach, highlighted by a 25% increase in revenue for one client. Reviewers emphasized the company's accessibility and responsiveness, with no reported areas for improvement. Overall, clients feel more confident and less stressed about call handling, allowing them to focus on their core business operations.
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4 of 4 Call Center Services reviews are 5 stars

3 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Home Inspection Co
5.0 — Veza Reception provides call center services for a home inspection company. The team answers the phone 24/7, responds to questions, provides estimates, schedules inspections, and offers additional Read more
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Average Project Cost Breakdown

Less than $10,000 (3)

What Clients Have Said
Clients consistently highlight Veza Reception's competitive pricing and exceptional value for money. One attorney noted that their selection was influenced by the company's good value for cost and alignment with their budget. Another client emphasized a significant increase in revenue and fewer missed calls, attributing this success to Veza's personalized service and responsiveness, which they found to be a cost-effective solution. Overall, feedback reflects a strong sentiment of satisfaction regarding the financial investment relative to the services received.
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Premier BPO

4.1 4 reviews

$1,000+

< $25 / hr

250 - 999

Clarksville, TN

Services provided

14% Call Center Services

30% Back Office Outsourcing

16% Customer Service Outsourcing +3

15% Finance & Accounting Outsourcing (FAO)

15% PEO/Employee Leasing

10% Sales Outsourcing

Focus Areas

100% Answering services

Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.

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1 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Assistant for IT Company
5.0 — Read more
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Industry Experience

Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.
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IT Services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.
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Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)

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VRtelemarketers

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

60% Call Center Services

40% Sales Outsourcing

Focus Areas

50% Answering services

50% Virtual receptionist

VRtelemarketers is a specialized provider of telemarketing services, offering comprehensive contact center services including inbound and outbound call handling, customer support, and telephonic support. Their reviews reveal a consistent theme of exceptional customer service and responsiveness, with 100% positive feedback highlighting their ability to enhance client satisfaction, streamline operations, and adapt to specific industry needs.

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Industry Experience

VRtelemarketers has demonstrated expertise in the financial services and staffing/recruiting industries. Clients in financial services praised their ability to enhance customer satisfaction, improve retention, and streamline operations through efficient call center support. In the staffing sector, they excelled in candidate engagement and communication, significantly reducing time-to-fill for positions. Overall, feedback highlights VRtelemarketers' strong project management, dedication to customer service, and adaptability, making them a suitable partner for businesses seeking improvement in customer interaction and recruitment processes.
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Financial services Other industries

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight VRtelemarketers' competitive pricing and strong value for money. For instance, one client noted their 'good value for cost' and another emphasized that the pricing 'fit our budget.' Overall, the sentiment reflects satisfaction with the financial investment relative to the quality of service, with clients reporting enhanced efficiency and measurable outcomes that justified the costs incurred.
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Luxembourg (1) United Arab Emirates (1)

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The Agentsy BPO

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cape Town, South Africa

Services provided

20% Call Center Services

30% Customer Service Outsourcing

30% Sales Outsourcing +1

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

40% Answering services

40% Inbound appointment scheduling

20% Virtual receptionist

The Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.

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Reviews mention Transparent
Clients consistently commend The Agentsy BPO for their transparent communication and open approach. One client noted their 'attention to detail' and 'open and transparent communication' as key strengths, which contributed to a successful partnership. The feedback reflects a strong overall sentiment, highlighting the company's ability to meet objectives while fostering trust and clarity in interactions.

BPO for Online Travel Agency

5.0 May 1, 2023

It's culture, attention detail, open and transparent communication, high quality of service and constantly achieving the goals we had set-out.
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2 of 2 Answering services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Answering services Experience

The Agentsy BPO has received overwhelmingly positive feedback for their Answering services, with clients reporting a 300% increase in membership and 100% growth in bookings and revenue. Additionally, 100% of reviews praise their strong communication, cultural fit, and consistent delivery of results. Clients express high satisfaction and loyalty, indicating no significant areas for improvement. Overall sentiment reflects a professional and effective partnership, contributing significantly to clients' business success.
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Industry Experience

The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.
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Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend The Agentsy BPO for providing excellent value for money, often citing their competitive pricing as a key factor in their selection. One client noted the 'good value for cost' while another highlighted the ability to decrease overhead costs significantly. Overall sentiment reflects high satisfaction with the financial outcomes achieved through their partnership, with clients reporting substantial revenue growth and effective cost management.
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Servixer, LLC

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Sheridan, WY

Services provided

10% Call Center Services

30% Transcription

25% Social Media Marketing +3

15% Digital Strategy

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

63% Answering services

37% Inbound appointment scheduling

Servixer, LLC is a transcription and quality assurance company known for delivering top-notch and accurate transcriptions. With a focus on excellence and attention to detail, 100% of reviewers praised their timely delivery and adherence to project requirements, noting no areas for improvement. Their commitment to quality ensures successful partnerships with their clients.

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Industry Experience

Servixer, LLC has received positive feedback primarily within the Advertising & Marketing sector. Clients commend their expertise in transcription, quality assurance, and innovative marketing solutions. Notable strengths include timely delivery, attention to detail, and alignment with client values. The overall sentiment within this industry is highly favorable, indicating that potential clients in advertising and marketing can expect a reliable partner in Servixer, LLC.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Servixer, LLC offers competitive pricing that aligns well with their budget, making them a preferred choice over other companies. One reviewer highlighted their 'high ratings' and 'great culture fit' as additional reasons for selection. Overall, feedback indicates that the value provided, particularly in transcription and quality assurance services, meets or exceeds expectations, with no reported areas for improvement regarding cost-effectiveness.
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Buraq IT Station

4.8 3 reviews

$5,000+

$25 - $49 / hr

50 - 249

Services provided

15% Call Center Services

20% Back Office Outsourcing

15% Web Development +5

10% Logo

10% Mobile App Development

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

Focus Areas

80% Answering services

10% Inbound appointment scheduling

10% Virtual receptionist

Buraq IT Station offers comprehensive Contact Center Services, Customer Support Services, and Telemarketing Services. Reviews highlight their commitment to quality, attention to detail, and ability to enhance operational efficiency through effective project management. Clients appreciate their responsiveness, professionalism, and dedication to continuous improvement, which result in increased customer satisfaction and cost savings.

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Industry Experience

Buraq IT Station has demonstrated expertise primarily in the Media industry, providing effective website development, SEO, and content creation services. Clients have praised their innovative solutions, timely project management, and commitment to customer satisfaction. Overall sentiment is positive, highlighting their ability to enhance user experience and drive measurable outcomes. Organizations in the Media sector seeking reliable digital solutions may find Buraq IT Station particularly well-suited for their needs.
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Media

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Average Project Cost Breakdown

What Clients Have Said
Buraq IT Station is noted for providing good value for money, with clients emphasizing that their pricing aligns well with budgets. One client specifically highlighted the company's pricing as a key factor in their selection, indicating they received good value for the cost. Overall, clients express satisfaction with the financial aspect of their services, appreciating the balance between quality and affordability.
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Maxtech Data House Private Limited

5.0 2 reviews

Undisclosed

< $25 / hr

250 - 999

Services provided

10% Call Center Services

50% Finance & Accounting Outsourcing (FAO)

10% Accounting +3

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Logistics & Supply Chain Consulting

Focus Areas

43% Answering services

29% Inbound appointment scheduling

28% Virtual receptionist

Maxtech Data House Private Limited is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center services, as well as Customer Care Services. Their reviews reflect 100% positive feedback for their ability to deliver expected results and generate significant business, with many clients highlighting their effective team model and satisfactory customer care services.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Marketing Company
5.0 — MAX BPO provided outsourced call center services for a digital marketing agency's international clients. They handle inbound and outbound calls. Read more
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Industry Experience

Maxtech Data House Private Limited has received positive feedback in the Business Services and Advertising & Marketing sectors. Clients praise their effective accounting data entry services, highlighting strong team coordination and timely project completion. In the marketing domain, their inbound and outbound call center services have generated substantial business for clients, with a focus on customer satisfaction. Overall, their expertise in delivering accurate, timely work and maintaining excellent communication positions them well for projects in these industries.
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Business services Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Maxtech Data House Private Limited is praised for offering affordable pricing relative to the quality of their services. One client noted that the price was 'affordable according to their excellent services,' indicating a strong value proposition. Another review highlighted satisfaction with the results generated, reinforcing the perception of good value for money. Overall, clients express a positive sentiment regarding the cost-effectiveness of the company's offerings.
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Sybrid Private Limited

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Karachi, Pakistan

Services provided

15% Call Center Services

15% IT Managed Services

10% Branding +13

5% AI Agents

5% AI Development

5% API Development

5% Business Consulting

5% Cybersecurity

5% Digital Asset Management

5% Ecommerce Marketing

5% Pay Per Click

5% Social Media Marketing

5% UX/UI Design

5% Web Development

3% Content Marketing

2% Search Engine Optimization

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

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Industry Experience

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerce

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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Xplore-Tech

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

30% Call Center Services

25% Back Office Outsourcing

25% Transcription +2

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% Answering services

Xplore-Tech is a prominent company specializing in Contact Center Services, particularly excelling in Inbound Call Center and Customer Support Services. Reviews highlight their swift responsiveness and exceptional service delivery. With a track record of saving clients approximately $50,000 monthly, they are praised for their reliable customer care services, with no notable areas for improvement mentioned. 100% of the reviews reflect positive feedback on their capabilities.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Order Processing for Technology Company
5.0 — Read more
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Industry Experience

Xplore-Tech has demonstrated expertise in the IT Services industry, providing exceptional technology and customer service solutions. Clients report significant cost savings and prompt responsiveness, highlighting the company's strengths in handling high volumes of inbound calls. The overall sentiment is highly positive, emphasizing Xplore-Tech's reliability and ability to meet urgent client needs. This makes them a suitable partner for organizations within IT Services seeking effective inbound service solutions.
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IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Xplore-Tech for its cost-effectiveness and value for money. One client noted a substantial monthly savings of approximately $50,000, attributing this to the company's efficient service and quick response times. The annual billing structure is also well-received, aligning with client needs. Overall, feedback indicates that Xplore-Tech delivers strong service capabilities at competitive pricing, making them a favorable choice for clients seeking cost-efficient solutions.
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Magellan Solutions Outsourcing Inc

4.5 12 reviews

$10,000+

< $25 / hr

250 - 999

Mandaluyong, Philippines

Services provided

20% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +2

20% Sales Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Focus Areas

67% Answering services

33% Inbound appointment scheduling

Magellan Solutions Outsourcing Inc is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions. Reviewers consistently praise the company for its professionalism, efficiency, and ability to enhance customer satisfaction, with one feedback noting a 10% improvement in satisfaction rates. Approximately 80% of reviewers commend their customer service and call handling capabilities.

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3 of 10 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Phone & Customer Support Services for Retail Company
5.0 — Read more
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Industry Experience

Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.
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Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.
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Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)

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Elegance Outsource Pvt Ltd

5.0 1 review

Undisclosed

< $25 / hr

10 - 49

Services provided

50% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +2

5% Finance & Accounting Outsourcing (FAO)

5% Sales Outsourcing

Focus Areas

70% Answering services

15% Inbound appointment scheduling

15% Virtual receptionist

Elegance Outsource Pvt Ltd is a Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Centers. Overall feedback is 90% positive, highlighting their 24/7 availability and effective communication. Clients appreciate their cost-effective solutions and high-quality service, though some suggest streamlining communication to one point of contact.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Customer Service Outsourcing for Minicab Co
5.0 — Elegance Outsource Pvt Ltd provides ongoing call center services for a minicab company. The team is responsible for handling customer service, booking, and solving payment issues. Read more
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Industry Experience

Elegance Outsource Pvt Ltd has demonstrated expertise in the transportation industry, particularly in providing customer support services for taxi and minicab operations. Clients commend their ability to reduce operational costs, enhance call quality, and improve customer satisfaction through effective communication and 24/7 availability. Overall sentiment in this sector is highly positive, with notable strengths in flexibility and service quality, making them a suitable partner for businesses seeking reliable operational support.
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Transportation

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Average Project Cost Breakdown

What Clients Have Said
Clients have noted that Elegance Outsource Pvt Ltd offers strong value for money, with one reviewer highlighting their pricing as fitting within budget while delivering quality service. The company has successfully reduced operational costs and increased customer satisfaction, further demonstrating their cost-effectiveness. However, some clients suggested the need for more flexible pricing structures, including commission-based options, to enhance value. Overall, sentiment regarding cost and value is positive.
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Mango Bibo LLC

5.0 2 reviews

Undisclosed

< $25 / hr

50 - 249

San Diego, CA

Services provided

50% Call Center Services

50% Staffing

Focus Areas

50% Answering services

50% Virtual receptionist

Mango Bibo LLC is a company specializing in Contact Center Services, providing essential customer support through call handling and telephonic support. Reviews reflect 100% satisfaction with their timely delivery and effective communication, highlighting their ability to align with client needs and deliver above expectations consistently.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Mango Bibo LLC for their exceptional design and development services, highlighting their ability to exceed expectations in website and business card design. Feedback emphasizes their strong project management, timely deliverables, and effective communication. One client noted the impressive blend of technical skill and creativity, stating that the final products significantly enhanced brand presentation and user engagement. Overall, the sentiment is highly positive, with clients recommending Mango Bibo for their professionalism and attention to detail.
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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Law Firm
5.0 — Mango Bibo LLC has been hired by a law firm to answer calls and direct them to the appropriate person within the company. The team has also implemented a call tracker form and assisted with Read more
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What Clients Have Said
Clients consistently highlight Mango Bibo LLC's competitive pricing and excellent value for money. One client noted that their 'pricing fit our budget' while another praised their ability to exceed expectations within the agreed cost. The overall sentiment reflects satisfaction with the company's affordability and the quality of services rendered, reinforcing the notion that clients receive significant value relative to their investment.
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NICE inContact

3.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Sandy, UT

Services provided

50% Call Center Services

40% Customer Service Outsourcing

10% Business Consulting

Focus Areas

100% Answering services

NICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.

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Reviews mention Accessible
Clients have noted that NICE inContact enhances accessibility of information, facilitating better communication between clients. One reviewer emphasized that their service provides updated tools and good support, contributing positively to the overall experience. The sentiment surrounding accessibility is overwhelmingly positive, with clients expressing satisfaction in how the service improves their operational efficiency and customer service capabilities.

IVR Services

4.5 Dec 21, 2017

What I can say is that it facilitates more accessibility of information between clients. They offer updated tools, good support, and competitive prices.
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0 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

IVR Services
4.5 — Read more
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Industry Experience

NICE inContact has demonstrated expertise across various industries, including Business Services, Information Technology, Media, and Other Industries. Clients commend their competitive pricing, effective customer support, and high-quality service, resulting in improved efficiency and time savings. Overall sentiment is positive, highlighting strengths such as updated tools and proactive communication. Businesses seeking reliable inbound service solutions, especially in seasons with fluctuating demand, will find NICE inContact to be a suitable provider.
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Other Industry Business services Information technology Media

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive NICE inContact as offering competitive pricing and good value for money. One review highlighted that the service provider saves approximately 5-10% on average monthly spending, while another noted an annual investment of $50,000 to $199,999, indicating a willingness to pay for quality. Although some clients reported spending more than before, they found the increased costs justified by the convenience and efficiency gained. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.
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LEO Trading Agency

4.5 2 reviews

Undisclosed

Undisclosed

250 - 999

Cairo, Egypt

Services provided

35% Call Center Services

35% HR Outsourcing

30% Recruitment Process Outsourcing

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

LEO Trading Agency offers Contact Center Services, including Customer Support Services and Telemarketing Services. Reviews highlight their impressive commitment, timely delivery, and effective project management, making them a reliable partner for outsourcing recruitment and telesales services. Overall, clients appreciate their ability to meet requirements and deliver benefits efficiently.

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Industry Experience

LEO Trading Agency has demonstrated expertise in the Telecommunications industry, specifically in recruitment services. Clients appreciate their ability to provide high-quality candidates, though some noted a desire for an increase in candidate volume. Overall, feedback highlights their effective communication and project management. This agency is well-suited for businesses in the telecommunications sector aiming to enhance their talent acquisition process.
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Telecommunications

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Average Project Cost Breakdown

What Clients Have Said
Clients generally express satisfaction with LEO Trading Agency's value for money, particularly highlighting the impressive quality of candidates provided. One review noted the agency's effectiveness in delivering qualified candidates, although there was a suggestion to improve the quantity of candidates offered. Overall, the sentiment indicates that the agency delivers good quality services at a reasonable cost, making it a viable option for clients seeking recruitment support.
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@liveconx

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cornwall, Canada

Services provided

30% Call Center Services

55% Customer Service Outsourcing

15% Sales Outsourcing

Focus Areas

100% Answering services

@liveconx is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations. Their services, which include appointment setting and customer service, are met with overall positive feedback, with approximately 100% of reviewers highlighting their strengths and effectiveness in saving clients significant time and money annually. Most clients express satisfaction with @liveconx, confidently endorsing their telephonic support services.

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Reviews mention High-quality work
The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.

Appointment Setting for Transportation Business

5.0 Dec 24, 2017

I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.
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1 of 3 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Appointment Setting for Transportation Business
5.0 — Read more
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Industry Experience

liveconx has demonstrated expertise across various industries, including Information Technology, Transportation, and others. Clients have praised their ability to enhance organizational effectiveness and customer service, reporting significant cost savings and improved data management. Overall sentiment is highly positive, with strengths highlighted in appointment setting and inbound/outbound call handling, making them a suitable partner for businesses seeking efficient communication solutions.
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Information technology Transportation Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with @liveconx's pricing and the value they receive. One reviewer noted they save about $10,000 annually for a monthly fee of $500, highlighting the cost-effectiveness of their services. Another client emphasized that their pricing adapts to specific needs, enhancing the perceived value. Overall sentiment suggests that clients find their services beneficial and worth the investment, with no major complaints regarding cost.
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Sunshine1

3.5 1 review

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

64% Call Center Services

25% Back Office Outsourcing

11% Customer Service Outsourcing

Focus Areas

46% Answering services

31% Virtual receptionist

23% Inbound appointment scheduling

Sunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.

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Industry Experience

Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
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Turn Key Receptionist

4.9 8 reviews

$1,000+

< $25 / hr

2 - 9

Smeaton Grange, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

Turn Key Receptionist is a company that specializes in Contact Center Services, providing exceptional Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Their reviews highlight a high level of professionalism, effective communication, and customer empathy. Impressively, 100% of clients reported satisfaction with call handling and noted the friendly, professional demeanor of the team, making them an integral part of client businesses.

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Reviews mention Puts the customer first
Turn Key Receptionist consistently prioritizes customer satisfaction, as highlighted by a client from Katz Recruitment who praised their friendly and professional service. The client noted their effective communication and prompt call handling, stating that Turn Key has become an extension of their business. The positive and can-do attitude of the team further reinforces their commitment to putting customers first, showcasing their alignment with client values and needs.

Call Center Services for Recruitment Services Company

5.0 Apr 18, 2023

They always had a can-do attitude and are always positive. It's important to us with a positive company that acts with a sense of urgency when it comes to customer service and looking after our customers in the same manner that we would. They have become an extension of our business.
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5 of 6 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Marketing Company
5.0 — Turn Key Receptionist has provided call center services for a digital marketing company. The team has been tasked with making calls to targeted industries and booking appointments with prospective Read more
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Industry Experience

Turn Key Receptionist has received positive feedback across multiple industries including Advertising & Marketing, Healthcare, Human Resources, Consumer Products, and Security Solutions. Clients commend their effective cold calling and lead generation in marketing, as well as their outstanding customer service handling inquiries and bookings in healthcare. Their ability to provide friendly and professional experiences has been noted, particularly in recruitment services. Overall, sentiment is highly favorable, highlighting their expertise and adaptability in enhancing client engagement across diverse sectors.
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Advertising & marketing Healthcare Human Resources Consumer Products Other Industry

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Turn Key Receptionist for their competitive pricing and exceptional value for money. For instance, one CEO noted that their pricing fit within budget while delivering good value. Similarly, a director highlighted the alignment of company values and budget constraints as key reasons for their selection. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, emphasizing positive client experiences and effective communication.
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LiveSalesman

4.9 7 reviews

$10,000+

< $25 / hr

250 - 999

Las Vegas, NV

Services provided

19% Call Center Services

68% Customer Service Outsourcing

13% Back Office Outsourcing

Focus Areas

60% Answering services

40% Inbound appointment scheduling

LiveSalesman is a company specializing in Customer Support and Call Handling Services. They have been noted for their quick learning and responsiveness, with a strong focus on handling phone inquiries and managing scheduling tasks. While some inconsistency among representatives was mentioned, issues were generally resolved promptly. Overall, LiveSalesman effectively supports businesses needing inbound call center services.

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0 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for IT Company
5.0 — LiveSalesman provides customer service outsourcing services to an IT company. The team offers 24/7 customer assistance, handles technical queries, coordinates sales calls, and promotes the client's Read more
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Industry Experience

LiveSalesman has demonstrated expertise in the Wellness & Fitness industry, particularly through their work with holistic wellness centers. Clients have praised their responsiveness and ability to efficiently manage scheduling and inquiries, allowing businesses to focus on core services. Overall sentiment indicates a positive impact, with feedback highlighting strengths in adaptability and communication, although variability in representative performance was noted. This positions LiveSalesman as a strong candidate for similar wellness-focused projects.
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Wellness & Fitness

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive LiveSalesman as providing good value for money, particularly highlighting their responsiveness and ability to quickly adapt to specific needs. One client noted that by outsourcing scheduling tasks, they could enhance focus on core services. However, there were mentions of variability in employee performance, suggesting that while the overall cost is justified, consistency in service quality could be improved.
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My Receptionist

4.3 33 reviews

Undisclosed

Undisclosed

50 - 249

Eau Claire, WI

Services provided

100% Call Center Services

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

My Receptionist is a Customer Support Services company specializing in Inbound Call Center and Customer Care Services. They are highly praised for their efficiency and quick response, with 90% of reviews highlighting their effectiveness in call handling and customer service. Clients report significant time and cost savings, with some estimating up to $1,500 saved monthly. Areas of improvement include extending package minutes.

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Reviews mention Unique expertise
Clients consistently praise My Receptionist for their unique expertise in handling inbound services, noting their ability to manage over 300 calls daily efficiently. One client emphasized their invaluable support, stating, 'They are an invaluable company to have.' Additionally, clients appreciate the time and cost savings associated with their services, highlighting the company's effective communication and customer service. Overall, the sentiment reflects strong satisfaction with their specialized capabilities.

Answering Services & Call Forwarding for Goverment Organization

5.0 Nov 2, 2017

They are an invaluable company to have.
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10 of 33 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Answering and Customer Support for Education Company
4.5 — Read more
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Industry Experience

My Receptionist has received positive feedback across various industries, notably Education, Government, Retail, and Nonprofit. Clients commend their expertise in improving customer service, efficiency in call handling, and cost savings. In Education, they enhance responsiveness and lighten staff workload. In Government, they facilitate high call volumes effectively. Retail clients appreciate consistent quality service, while Nonprofits highlight increased productivity. Overall, the sentiment is highly favorable, indicating My Receptionist is a strong fit for organizations needing reliable inbound support.
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Other Industry Nonprofit Financial services Real estate Automotive Government Education Retail Information technology Business services Arts, entertainment & music Hospitality & leisure Media Healthcare Telecommunications

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Average Project Cost Breakdown

Less than $10,000 (28) $10,000 to $49,000 (2)

What Clients Have Said
Clients generally perceive My Receptionist as offering excellent value for money, with many noting substantial monthly savings. For instance, one client reported saving around $10,000 monthly, attributing this to the efficient call handling and customer service provided. Pricing structures, such as the $250 monthly package, are viewed favorably, with feedback highlighting the effectiveness and reliability of the service. Overall, clients express satisfaction with the cost-effectiveness of My Receptionist's services.
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Leads at Scale

4.3 2 reviews

$1,000+

$25 - $49 / hr

10 - 49

Spokane, WA

Services provided

50% Call Center Services

30% Sales Outsourcing

20% Back Office Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Leads at Scale is a telemarketing services company providing Contact Center Services, specializing in outbound call center and appointment setting. They are praised for doubling appointment rates compared to other vendors, with 100% positive feedback on their personalized and hands-on approach. Both reviewers highlight their exceptional communication and effective lead generation capabilities.

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Reviews mention Communicative
The feedback regarding Leads at Scale highlights their strong communication skills and responsiveness. Clients noted that team members, particularly Amanda and John, were consistently communicative and approachable, facilitating effective project management. One client emphasized the importance of their weekly calls, which kept the project on track. Overall, the sentiment reflects a high level of satisfaction with the company's communicative approach, contributing to successful collaboration and project outcomes.

Outreach Services for Marketing Consultancy Company

4.5 Oct 22, 2021

Verbal and email tool sets. Good communicators.
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Cold Calling for Healthcare Center

4.0 Sep 22, 2021

Their project management is great. We have weekly calls with Amanda, who is super communicative. The cold calling specialist is also responsive and always emails me if they have any questions.
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0 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outreach Services for Marketing Consultancy Company
4.5 — Leads at Scale supported a marketing consultancy company, providing direct dialing and voicemail services. They helped with setting appointments and managing outreach. Read more
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Industry Experience

Leads at Scale has garnered positive feedback primarily in the Advertising & Marketing and Healthcare industries. In Advertising & Marketing, clients highlighted their effective outreach and strong appointment-setting rates, emphasizing their excellent communication and thoughtful approach. In Healthcare, the company demonstrated success in filling appointment calendars and enhancing brand awareness, albeit with some room for improvement in staffing consistency. Overall, Leads at Scale is well-suited for clients seeking personalized engagement and impactful outreach in these sectors.
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Advertising & marketing Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Leads at Scale is recognized for delivering high value, despite their higher pricing. Clients such as the CEO of FitzMartin noted that while John is not cheap, he is exceptionally worth the investment, citing appointment setting rates over 2x that of competitors. Another client from a healthcare organization emphasized the effectiveness of their cold calling services, which filled their calendar with quality leads, justifying the $8,000–$9,000 expenditure. Overall, clients perceive Leads at Scale as a worthwhile investment for impactful results.
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HelloSells

5.0 4 reviews

Undisclosed

< $25 / hr

50 - 249

Portland, OR

Services provided

40% Call Center Services

30% Customer Service Outsourcing

30% Sales Outsourcing

Focus Areas

40% Answering services

50% Inbound appointment scheduling

10% Virtual receptionist

HelloSells is a company specializing in Contact Center Services, offering solutions in Inbound and Outbound Call Centers, Customer Support, and Telephonic Support. Reviews highlight their exceptional customer service, efficient call handling, and strong communication skills, with 100% of reviewers noting positive experiences. Clients are impressed by their adaptability and the professional appearance they bring to businesses, resulting in improved sales conversions and operational efficiency.

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4 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Answering Services for Financial Services Co
5.0 — HelloSells provides virtual answering services to prevent unanswered client calls for a financial solutions company. They integrated services with a CRM, offer technical tutorials, and manage IT Read more
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Industry Experience

HelloSells has demonstrated expertise across various industries including Financial Services, Healthcare, Moving Services, and Arts & Entertainment. Clients commend their professional communication, quick response times, and tailored service integration. In the Financial Services sector, they improved sales conversions; in Healthcare, they provided critical monitoring support; and in Moving Services, they enhanced customer interaction efficiency. Overall, sentiment remains highly positive, showcasing HelloSells as a versatile partner for businesses seeking reliable customer support solutions.
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Financial services Other Industry Arts, entertainment & music Healthcare

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Average Project Cost Breakdown

Less than $10,000 (4)

What Clients Have Said
Clients consistently praise HelloSells for their competitive pricing and overall value for money. One client noted spending less than $1,000 with significant ROI, stating their services increased sales conversions. Another emphasized the affordability of their plans, paying only $99 per month for extensive support. Overall, feedback reflects satisfaction with the cost-effectiveness and quality of service provided, with clients feeling they receive excellent support without hidden fees or unexpected costs.
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Southwest Recovery Services

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Addison, TX

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

40% Answering services

30% Inbound appointment scheduling

30% Virtual receptionist

Southwest Recovery Services is a company specializing in collections and account management, providing Contact Center Services and Customer Support Services. The company has a notable 50% success rate in recovering overdue funds, and clients commend their effective communication and management skills. The reviews highlight the impressive sales capabilities of the owner, Steve, with no noted areas for improvement.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Southwest Recovery Services reflect a highly positive sentiment, highlighting their effective collection strategies and impressive 50% success rate in recovering overdue accounts. Clients appreciate the team's communication and project management, noting their ability to prevent accounts from aging. One client specifically praised the owner, Steve, for his exceptional sales skills. Overall, the feedback indicates strong satisfaction with the value provided, with no significant areas for improvement identified.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Marketing Firm
5.0 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. Read more
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Industry Experience

Southwest Recovery Services has garnered positive feedback primarily within the business services industry. Their expertise in collections for contractual marketing services has resulted in a notable 50% success rate in recovering overdue accounts, demonstrating significant impact on client accounts. Clients appreciate their effective communication and value for cost, highlighting the provider's strengths in negotiation and account management. Overall sentiment indicates that they are a strong match for businesses seeking efficient recovery solutions.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have highlighted Southwest Recovery Services as offering good value for their pricing, with one CMO noting their competitive costs in relation to the quality of service provided. The company is praised for its impressive 50% success rate in collections, which clients feel justifies their investment. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating strong value for money.
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InfoSource Bulgaria Ltd

4.5 2 reviews

$1,000+

< $25 / hr

10 - 49

Sofia, Bulgaria

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Document Digitization & Management +3

20% Recruiting

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

InfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.

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Reviews mention Detail-oriented
Clients have consistently highlighted InfoSource Bulgaria Ltd's exceptional attention to detail and data accuracy. One client specifically noted that the project was completed with 'required precision and data accuracy,' emphasizing the company's detail-oriented approach. Furthermore, another reviewer remarked on their 'remarkable' attention to detail, which contributed significantly to the project's success. Overall, the sentiment regarding their detail-oriented nature is overwhelmingly positive.

Data Curation for Talent Sourcing Platform

4.0 Jul 26, 2022

They finished the project with the required precision and data accuracy. Their cost-effectiveness and attention to detail are remarkable.
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Industry Experience

InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
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Software Media

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.
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LTS Global Digital Services

4.8 3 reviews

$5,000+

< $25 / hr

50 - 249

Hanoi, Vietnam

Services provided

20% Call Center Services

20% Content Moderation Services

20% Data Annotation Services +2

20% IT Managed Services

20% Robotics Process Automation

Focus Areas

100% Answering services

LTS Global Digital Services is a data annotation and AI training data labeling company that excels in project management and delivers high-quality outcomes. The overall feedback is overwhelmingly positive, with 100% of reviews highlighting timely delivery and professional communication. However, there is a suggestion for a more transparent pricing system.

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Reviews mention Timely
Overall, client feedback regarding LTS Global Digital Services reflects a strong sentiment towards their timeliness. One client noted that items were consistently delivered on time, with updates provided promptly throughout the project. Another client emphasized that LTS GDS never failed to meet their proposed timelines, achieving a 100% success rate across multiple contracts. This dedication to timely delivery significantly contributed to the clients' satisfaction and trust in the company.

Data Annotation Services for AI Company

4.5 Nov 1, 2023

Items were delivered on time, and response is usually prompt. Updates were also provided in the timely fashion during the duration of the project.
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Data Labeling Services for AI Training Data Provider

5.0 Oct 11, 2023

LTS GDS has not failed its proposed timeline, not even once.
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Industry Experience

LTS Global Digital Services has demonstrated expertise in the Information Technology and IT Services sectors, primarily focusing on AI training data and data annotation. Feedback highlights their strengths in project management, timely deliveries, and high accuracy in task execution, with clients commending their professionalism and transparency. Overall, sentiment is positive, indicating that clients in AI-related industries can expect reliable support and effective collaboration.
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Information technology IT Services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive LTS Global Digital Services as offering good value for money, with multiple reviews highlighting their competitive pricing and alignment with budgetary expectations. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another emphasized the importance of trust and their dedication to quality outcomes. However, suggestions for improvement included a more transparent pricing system to facilitate quicker cost assessments.
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IBT: No. 1 BPO Company in Middle East

4.0 1 review

$50,000+

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +5

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Staffing

3% HR Outsourcing

2% Recruiting

Focus Areas

60% Answering services

20% Inbound appointment scheduling

20% Virtual receptionist

IBT: No. 1 BPO Company in Middle East is a leading provider of Contact Center Services, specializing in Customer Support Services and Call Handling. Their reviews reflect a high level of professionalism and effective communication, with 100% of feedback highlighting their prompt actions and successful achievement of agreed KPIs, making them a reliable choice for telephonic support needs.

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0 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
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Industry Experience

IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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Medical

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
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Assistring LLC

5.0 10 reviews

$1,000+

< $25 / hr

50 - 249

Shah Faisal Town, Pakistan

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Assistring LLC is a provider of Contact Center Services specializing in Customer Support Services, Inbound and Outbound Call Center operations, and more. They have received overwhelmingly positive feedback, with nearly all clients reporting improved customer satisfaction and operational efficiency. Notably, 100% of reviews commend their commitment to quality service, effective project management, and ability to integrate their services seamlessly into existing operations.

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Industry Experience

Assistring LLC has demonstrated expertise across various industries, including Real Estate, Utilities, Retail, Insurance, Hospitality & Leisure, and Consumer Products. Industry feedback highlights their strengths in enhancing customer service operations, improving response times, and increasing satisfaction ratings. In Retail and Hospitality, clients noted significant boosts in customer experience and sales, while in Utilities and Insurance, their solutions led to improved customer loyalty. Overall, sentiment suggests that Assistring LLC is well-suited for projects requiring robust customer service management.
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Real estate Utilities Retail Insurance Hospitality & leisure Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (10)

What Clients Have Said
Client feedback indicates that Assistring LLC offers competitive pricing and good value for money. Multiple clients highlighted that the pricing fit their budgets and emphasized the alignment of company values. For instance, the Director of Operations at Downing noted they chose Assistring for its 'good value for cost.' Similarly, the Customer Service Director at Homebox remarked on the 'good value for cost' and positive outcomes from the partnership. Overall, the sentiment reflects satisfaction with cost-effectiveness and service quality.
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United States (6) England (4)

$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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PeopleTree Knowledge Services

4.9 6 reviews

$5,000+

< $25 / hr

50 - 249

Ahmedabad, India

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Cloud Consulting & SI +2

20% IT Staff Augmentation

20% Web Development

Focus Areas

100% Answering services

PeopleTree Knowledge Services is a versatile IT services company specializing in web and mobile application development, database optimization, cloud migration, and back-office and customer support. Their clients consistently report positive experiences, praising their professionalism and efficiency, with 100% positive feedback highlighting their problem-solving skills, commitment to deadlines, and customer service.

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Reviews mention Accessible
Clients commend PeopleTree Knowledge Services for their high level of accessibility and dedication. One client highlighted their 'dedication, availability, and accommodation with our timings,' indicating a strong commitment to client needs. Overall, the sentiment regarding accessibility is overwhelmingly positive, with no reported areas for improvement in this aspect.

System Migration for Food Manufacturing Company

5.0 Jan 20, 2023

We are impressed by their dedication, availability, and accommodation with our timings.
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Industry Experience

PeopleTree Knowledge Services has demonstrated expertise across various industries including Advertising & Marketing, IT Services, Food & Beverages, Construction, Software, and Retail. Clients commend their problem-solving abilities, quick response times, and effective communication. Feedback highlights their strong project management skills and dedication to customer satisfaction, with positive sentiments prevailing in all sectors. Their capabilities in application development, database optimization, and customer support make them a suitable partner for clients in these industries.
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Advertising & marketing IT Services Food & Beverages Construction Software Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently commend PeopleTree Knowledge Services for their competitive pricing and exceptional value for money. Feedback highlights their reasonable rates for outsourcing services, with one client noting the transparency and under-promising while over-delivering on project outcomes. Another client appreciates the prompt and effective service, emphasizing that their investment has resulted in significant improvements in service delivery and client satisfaction. Overall, client sentiment reflects strong satisfaction with the cost-effectiveness and quality of services provided.
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Call Experts

4.4 16 reviews

Undisclosed

Undisclosed

50 - 249

Charleston, SC

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Focus Areas

43% Answering services

29% Inbound appointment scheduling

28% Virtual receptionist

Call Experts is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. Reviewers consistently praise their ability to meet goals and deliver quality service, with approximately 100% noting their positive impact on efficiency and cost savings. However, some suggest potential improvements in service expansion and call rate optimization.

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Reviews mention Timely
Client feedback regarding Timeliness for Call Experts is overwhelmingly positive. Clients noted that Call Experts consistently meets their goals and adheres to schedules, stating, 'They do exactly what I need and meet all times and goals.' This reliability contributes to significant time savings and allows clients to focus on their core activities without the need for in-house staffing. Overall, clients express a high level of satisfaction with the timely service provided.

Customer Support for Retail Company

5.0 Dec 23, 2017

They do exactly what I need and meet all times and goals. They also save a lot of time because they know what they are doing.
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6 of 16 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Retail Company
5.0 — Read more
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Industry Experience

Call Experts has demonstrated robust expertise across various industries including Retail, IT Services, Automotive, Advertising & Marketing, Nonprofit, Utilities, Telecommunications, Manufacturing, Financial Services, and Healthcare. Feedback highlights their strengths in providing quality customer service, effective call handling, and time savings for clients. Overall sentiment is positive, particularly within Retail and IT Services, where clients appreciate the seamless transition from in-house operations to outsourcing, emphasizing the provider's reliability and adaptability.
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Financial services Healthcare Retail IT Services Automotive Advertising & marketing Nonprofit Utilities Other Industry Information technology Telecommunications Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (3)

What Clients Have Said
Clients generally perceive Call Experts as providing good value for money, with monthly billing structures that enhance cost predictability. One client noted substantial time savings, estimating a reduction of 2-3 hours monthly, equating to approximately $300. Another emphasized the avoidance of hiring additional staff, citing significant savings. Overall sentiment reflects satisfaction with the quality of service relative to the costs incurred, though there are suggestions for improvement in service volume and call rates.
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ReceptionHQ

4.2 9 reviews

Undisclosed

Undisclosed

50 - 249

Phoenix, AZ

Services provided

45% Call Center Services

40% Customer Service Outsourcing

15% Back Office Outsourcing

Focus Areas

45% Answering services

45% Virtual receptionist

10% Inbound appointment scheduling

ReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.

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Reviews mention High-quality work
ReceptionHQ has received high praise for delivering high-quality work, with clients highlighting their efficiency and effectiveness in handling inbound calls. One client stated, 'They are the quickest and best service you can try,' while another noted their services as 'user-friendly and get the job done.' Overall, clients report significant time and cost savings, with one mentioning a saving of approximately $10,000 per month, reinforcing the positive sentiment surrounding the quality of ReceptionHQ's services.

Answering & Office Support for Entertainment Service

3.5 Nov 2, 2017

Their services are generally user-friendly and get the job done.
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Customer Service and Support Management for Hospitality Firm

4.5 Nov 2, 2017

The only thing I can say it's that they are the best.
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Industry Experience

ReceptionHQ has demonstrated expertise across various industries, notably in Arts, Hospitality, Retail, Information Technology, Real Estate, Manufacturing, and Automotive. The feedback highlights strengths in providing user-friendly communication services that save clients significant time and costs. Companies in the Hospitality sector noted exceptional customer service and efficiency, while those in Arts appreciated the accessibility of services. Overall, ReceptionHQ is well-suited for industries requiring robust inbound communication support.
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Arts, entertainment & music Hospitality & leisure Retail Information technology Real estate Manufacturing Automotive

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (2) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a positive sentiment regarding ReceptionHQ's cost and value for money, noting substantial savings. One client reported saving approximately $2,000 per month and 15 hours of employee time, while another highlighted a monthly savings of around $10,000 and a commitment of over $10 million annually. The pricing structure is appreciated for its clarity, with clients opting for long-term packages, suggesting a favorable perception of overall value.
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TravelsBpo

4.8 4 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

30% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

TravelsBpo is a company specializing in Contact Center Services, offering both inbound and outbound call handling with a focus on customer support in the travel industry. Across reviews, 100% of clients highlight their efficiency, responsiveness, and ability to enhance customer satisfaction. Their professional approach, deep industry knowledge, and seamless integration into clients' operations consistently receive praise, with minor suggestions for enhanced reporting tools.

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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Travel Solutions Company
5.0 — TravelsBpo provided 24/7 multilingual customer support services for a travel solutions company. The team managed the client's customer support operations, focusing on inbound and outbound inquiries. Read more
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Industry Experience

TravelsBpo has demonstrated robust expertise across various industries, including Information Technology, Consulting, Advertising & Marketing, and Staffing & Recruiting. Clients notably praised their ability to enhance customer support efficiency, reduce response times, and improve satisfaction in the travel management sector. The company showcases strengths in project management, clear communication, and adaptability, positioning them as a valuable partner for businesses seeking to optimize customer experiences and operational efficiency in these sectors.
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Information technology Consulting Other industries Advertising & marketing

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Canada (1) India (1) Italy (1) England (1)

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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies for Fall 2025 include:

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Reviews mention Professional

Answering Service for Medical Office

Call Center Services for Nonprofit Organization

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What Clients Have Said

Reviewed 3 times in the past 6 months

Answering services Experience

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Call Center Services for Higher Education Institute

Industry Experience

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What Clients Have Said

Customer Support for Healthcare Company

Industry Experience

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Technosys IT Management Pvt. Ltd. is very responsive

Answering services Experience

Call Center Services for Financial Education Company

Industry Experience

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Industry Experience

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Reviews mention High-quality work

Answering Services & Customer Inquiry Support for Products Firm

Inbound & Outbound Information Management Service for Education Company

Industry Experience

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What Clients Have Said

Reviews mention High-quality work

Customer Verification for Telecommunications Company

Contract Negotiation Services for Legal Company

Customer Verification for Telecommunications Company

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What Clients Have Said

Reviews mention Great project management

Web Dev & Design for Real Estate Company

UI/UX Design & Custom Software Dev for Transportation Co

Software Development for SaaS Company

Custom Lease Management Software for Real Estate Company

Industry Experience

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What Clients Have Said

Stepping EDGE is very responsive

Reviews mention Communicative

Customer Survey & Analysis for Tech & Consulting Company

Call Center Services for Software Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Staffing Services for Recruitment Marketplace

Business Services for Digital Marketing & Consulting Agency

Industry Experience

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Reviews mention Detail-oriented

Customer Support for Lithuanian Digital Agency

Industry Experience

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Industry Experience

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Call Center Services for Loans & Investments Company