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Call Center Companies & Agencies

Call centers act as the bridge that connects businesses with their customers. Call center services allow companies to outsource some or all of their customer interactions. From completing outbound calls to call answering/forwarding, answering emails, or responding to text messages. Find a top-rated contact that aligns with your budget and has stellar client reviews. Looking for a contact center for another purpose? Search for top order processing companies, appointment setting services, and telemarketing service providers.

Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.

There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.

Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.

These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:


  1. Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.

  2. Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.

  3. Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.

  4. Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.

  5. Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.

5 Benefits of Call Center Services


  1. Helps scale business growth and maximize sales opportunities

  2. Improves customer satisfaction and loyalty

  3. Access to knowledgeable professionals and state-of-the-art tools

  4. Provides invaluable data-driven insights on customer behavior

  5. Invaluable competitive advantage to win over customers

What to Consider When Hiring a Call Center

Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.

5 Factors to Consider

  • Ranges of Services Offered

  • Tools and Infrastructure

  • Cost

  • Legal Considerations

  • Location and Language

Ranges of Services Offered

Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.

Tools and Infrastructure

Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.

Cost

Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.

Legal Considerations

Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.

Location and Language

When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.

Search For a Partner With The Right Expertise

There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:


  • Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.

  • Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.

  • Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.

  • Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.

  • Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.

  • Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.

  • Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.

  • Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.

  • Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.

5 Questions to Ask a Call Center


1. Can you describe your quality control and assurance processes?

Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.


2. How do you handle customer complaints and escalations?

Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.


3. What tools do you use for your services?

Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.


4. How do you handle seasonal and unexpected demand surges?

Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.


5. Can you tell us more about your approach to training agents to represent businesses accurately?

Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.


How Much Do Call Center Services Cost?

Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.

Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.

Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.

Shortlist Agencies by Industry Experience

Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.

Call Center Services for Information Technology

Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.

Call Center Services for Business Services

In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.

Call Center Services for Medical & Healthcare

Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.

Call Center Services for Consumer Products & Services

As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.

Evaluating Services

It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:

  • First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.

  • Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.

  • Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.

  • Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.

  • Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.

  • Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).

Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.

Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.

Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.

Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.

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Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.


With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.


The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.


Call Center Expertise


Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.


In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.

Ratings Updated: February 15, 2026
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8,111 Companies

Contact Center Outsourcing Service Providers

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention High-quality work

    Clients consistently commend Hugo for delivering high-quality work, noting significant improvements in operational efficiency and accuracy. One client highlighted a 99.8% accuracy in order processing and a 17% revenue increase, attributing these successes to Hugo's meticulous management and adaptability. Another client praised the company's ability to provide near-perfect customer support responses, enhancing their Net Promoter Score. Overall, feedback reflects a strong sentiment of satisfaction with the quality and impact of Hugo's services.
    • Back Office Outsourcing for E-Commerce Co
      5.0 Sep 24, 2024

      Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards.

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    • Content Mktg & Call Center Services for Cashback Gaming Co
      5.0 Aug 23, 2023

      Hugo impressed us with meticulous attention to detail, consistently delivering excellent outcomes. Their proactive approach continuously improves workflows for optimal results.

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    • Scaling & QA Services for Media Company
      5.0 Aug 23, 2023

      We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. They deliver great work.

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    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

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    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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    Reviews mention Great project management

    Clients consistently commend Helpware for their exceptional project management capabilities. One client highlighted their adaptability to evolving software needs, noting the impressive leadership and project management teams. Another client praised their proactive communication and structured performance reviews, which facilitated course corrections. Additionally, Helpware's ability to meet deadlines and deliver on expectations was frequently mentioned, reinforcing a strong sentiment of satisfaction across multiple engagements.
    • Customer Support Services for Grocery Delivery Company
      5.0 May 1, 2023

      On point and timely. Near seamless. The leadership team has taken our current processes, learned them quickly, and trained the new teammates. Leadership provides additional up-training when needed, and they’re open to weekly meetings with our core leadership team to make sure we align on any changes in workflow.

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    • Video Labeling For IoT Company
      5.0 Oct 3, 2022

      Helpware excels at project management. We use Lucid for project management. Helpware has done an excellent job of adapting to those changes, which is a testament to how great their leadership and project management teams are.

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    • BPO for Meditation App Business
      5.0 Nov 9, 2020

      Their project management is excellent. At first, they hosted weekly sessions with our stakeholders where they would present how they were performing against the metrics. We did that for about six months, and they now present a biweekly review. The team is very specific about performance, and in those sessions, we can course-correct things that aren’t working.

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    • Social Media Management for Author
      5.0 Feb 26, 2019

      They have the best project management of any team I’ve ever worked with. They have a fantastic response time, often getting back to me before the end of the workday or the very next morning. We have regular meetings, often over video conference.

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    • Project & Customer Support for MSP Company
      5.0 Sep 28, 2018

      The project manager did a great job and was very outgoing. We provided training on our software system, and they jumped right in and learned quickly. Even though they’re based outside the US, we were in contact with this person daily. They logged their tickets, their time, and what they were working on. They were in constant communication with key members of our team throughout the day.

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    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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    United States (40) Canada (1) Georgia (1) New Zealand (1)
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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    See all 9 projects
    0 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Select VoiceCom highlight a strong alignment of company values and a well-organized, communicative team. Clients praised their personalized approach, responsiveness, and ability to source and hire talented individuals effectively. One client noted their impressive project management, with timely responses and openness to suggestions. Overall, sentiment is highly positive, with no reported areas for improvement in the last six months.
    Read 1 Recent Review

    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

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    Select Industry to see insights

    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

    More responsive than most other service providers

    Select VoiceCom is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    United States (7) Australia (1)
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  • Colombia ESL Logotype

    Colombia ESL

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    100% Call Center Services

    Small telephone answering service Colombia ESL , is headquartered in. Their services include Call Center Services.

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  • Arcos Soluciones Tecnologicas SAS Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Bogotá, Colombia

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Arcos Soluciones Tecnologicas SAS is a call center headquartered in Bogotá, Colombia. They specialize in Call Center Services and Customer Service Outsourcing.

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  • Featured

    What are Featured Providers?

    SupportYourApp Logotype

    SupportYourApp

    4.9 76 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Services provided

    25% Call Center Services
    55% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    5% Data Annotation Services

    SupportYourApp is a professional Contact Center Services provider specializing in comprehensive Customer Support Services, including 24/7 Inbound and Outbound Call Center operations. Across various reviews, their commitment to flexibility, scalability, and high-quality service delivery is consistently praised. Approximately 90% of reviewers highlight their proactive communication and value for cost, underscoring their adeptness in managing diverse telephonic support needs efficiently.

    See all 76 projects

    Reviews mention Efficient

    Overall sentiment regarding the efficiency of SupportYourApp is highly positive. Clients consistently highlight the company's ability to provide prompt and effective support, with comments such as 'the team is incredibly friendly and professional,' and 'every ticket is managed efficiently and thoughtfully.' Additionally, their quick integration into client systems and proactive communication were noted as impressive, contributing to a seamless workflow and high customer satisfaction.
    • Customer Support Services for B2B Software Development Firm
      5.0 Jan 10, 2023

      We had an in-house team previously and they were excellent, so we were concerned that an outsourced team wouldn't have the depth of experience required - however, they have maintained the excellent level of user feedback we were getting before, and are always being complimented by customers on how quickly and efficiently they resolve issues. This has enabled us to free up the previous in-house team members to take on other roles in the business, so a massive win-win.

      Read Full Review
    • Support for Video-Based Health & Wellness Monitor
      5.0 Nov 15, 2021

      It is very efficient. The team and our Delivery Manager are always ready to help us. We are also very open to the team asking for our expertise. We are very glad to help them out any way we can, and they are very eager to learn new things and become better for our customers.

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    • Customer Support Services for SaaS Company
      4.5 Aug 5, 2021

      Their ability and willingness to talk, listen, share and do everything to make us comfortable and at the same time be efficient for our business is truly stunning.

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    • BPO Services for Marketing Platform
      5.0 May 5, 2021

      We see more and more positive reviews from customers regarding not only the speed but also the efficiency of our team! It is now very effective - we found our common ground in order to have both sections happy!

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    • Presales & Customer Support for AI Language Platform
      5.0 Apr 15, 2020

      Their ability to deliver is great as well. They’re extremely responsive, and we’re confident that our customers are getting personalized service. Their personal touch and approach make them feel like they’re talking to a person, not a robot. They’re not only efficient, but they go the extra mile to personalize.

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    11 of 11 reviews are 5 stars
    1 new review for Call Center Services services
    $200,000 – $999,999 avg. project cost

    Reviewed 11 times in the past 6 months

    In the past six months, SupportYourApp has received positive feedback for their responsiveness, professionalism, and proactive approach. Clients highlighted their ability to provide 24/7 support, effective communication, and seamless integration into existing operations. Notably, one client praised the team's dedication despite challenging circumstances, while another emphasized the significant improvement in customer satisfaction and ticket resolution times. Overall, the sentiment is overwhelmingly favorable, with clients expressing high satisfaction and trust in SupportYourApp's services.
    Read 11 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback on SupportYourApp highlights consistent satisfaction with the company's pricing and value for money. Many clients emphasized that SupportYourApp's pricing fits their budgets while delivering high-quality service. For instance, a COO noted that SupportYourApp offered 'good value for cost,' while a CMO praised their 'timely responses' and 'great culture fit.' Overall, the sentiment reflects that clients appreciate the effective service provided relative to the cost, making SupportYourApp a preferred choice for many businesses.
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    United States (24) Ukraine (7) Israel (6) England (4) Netherlands (3) Sweden (2) Denmark (2) Czech Republic (2) Germany (2) Italy (1) Luxembourg (1) Malta (1) Greece (1) Norway (1) Russia (1) Austria (1) Switzerland (1) Ireland (1) Costa Rica (1) Bahamas (1)
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    HelpSquad Logotype

    HelpSquad

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

    See all 11 projects
    2 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent feedback on HelpSquad highlights exceptional communication and a strong alignment with client needs, resulting in measurable success. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, while National University praised the seamless integration of services and personalized support. Both clients emphasized HelpSquad's high ratings and value for cost, indicating overall satisfaction with their services and a commitment to timely project delivery.
    Read 2 Recent Reviews

    Industry Experience

    HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.

    Read All Reviews

    Select Industry to see insights

    Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

    More responsive than most other service providers

    HelpSquad is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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    Business & Services Solutions Logotype

    Business & Services Solutions

    5.0 17 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Tunis, Tunisia

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

    See all 17 projects

    Reviews mention Collaborative

    Clients have expressed a highly positive sentiment regarding the collaborative nature of Business & Services Solutions (BSS). Feedback highlights their structured project management, timely delivery of milestones, and adaptability to client needs. One client noted their ability to align processes with internal tools and quickly implement operational adjustments, which fostered a smooth collaboration. However, there is room for improvement in proactive communication and suggesting workflow optimizations, which could further enhance the partnership.
    • Back-Office Outsourcing Services for Outsourcing Company
      5.0 May 20, 2025

      The team at Business & Services Solutions proved to be highly responsive and adaptable to our specific operational needs. They were able to: Align their processes with our internal tools (CRM, ticketing systems, reporting frameworks). React quickly to changes in priorities or workload volumes. Implement operational adjustments within 24 to 48 hours when required. Their ability to understand our business context, propose actionable solutions, and maintain open, transparent communication was essential to the success of the collaboration. The project was supported by regular follow-ups, including weekly performance reviews, clear KPI reporting, and a collaborative relationship based on trust and transparency.

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    Industry Experience

    Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.

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    Select Industry to see insights

    Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (11) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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    View projects from:

    Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)
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  • SistemEcuador Logotype

    SistemEcuador

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999

    Services provided

    40% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing

    Founded in 2011, SistemEcuador, a midsize answering service, is located in Guayaquil, Ecuador. Their services include Call Center Services and Back Office Outsourcing.

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  • Gestiona GTX Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Quito, Ecuador

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    In Quito, Ecuador and Guayaquil, Ecuador, Gestiona GTX is a midsize call center and Back Office Outsourcing company. The team specializes in Call Center Services and Back Office Outsourcing.

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  • 2CALL Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Providencia, Chile

    Services provided

    100% Call Center Services

    Answering service company 2CALL is in Providencia, Chile. Established in 2008, the team provides Call Center Services.

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  • Tell Chile Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Santiago, Chile

    Services provided

    100% Call Center Services

    Founded in 2007, Tell Chile is a telephone answering service. The firm offers Call Center Services.

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  • Reale Seguros Chile Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Santiago, Chile

    Services provided

    50% Call Center Services
    50% Insurance Law

    Reale Seguros Chile, a phone answering service and Insurance Law company, was founded in 2017. The agency provides Call Center Services and Insurance Law, and is midsize.

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  • Featured

    What are Featured Providers?

    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects

    Reviews mention Great project management

    Clients have consistently praised six eleven global services for their exceptional project management. One client noted their ability to maintain project accuracy over 95%, while another highlighted their timely responses and effective communication. The management team is described as professional and supportive, addressing feedback diligently and providing valuable assistance throughout the project lifecycle. Overall, the sentiment surrounding their project management capabilities is overwhelmingly positive.
    • BPO Services for Logistics & Supply Chain Company
      5.0 Apr 25, 2023

      Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.

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    Industry Experience

    Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.

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    Select Industry to see insights

    Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    United States (6) Canada (1) Malaysia (1)
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    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland

    Services provided

    30% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Professional

    The sentiment regarding Simply Contact's professionalism is overwhelmingly positive. Clients consistently commend their team's ability to deliver efficient and high-quality customer support while maintaining a friendly demeanor. Notable feedback includes a CEO highlighting their quick adaptation to processes and a CRM consultant praising the professional approach of their manager. Clients particularly appreciate the team's responsiveness, flexibility, and transparent communication, contributing to smooth project management and successful outcomes.
    • Customer Service Outsourcing for CRM Consulting Company
      5.0 Dec 8, 2023

      Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. We were always in close contact, and we particularly appreciated the professional approach of their manager, Anna.

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    • Call Center Services for Social Media Monitoring Tool
      5.0 May 9, 2023

      Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.

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    • Customer Support for Music Distribution Company
      5.0 Apr 26, 2023

      They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.

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    • Сall Сenter Services for International Wholesale Retailer
      5.0 Jul 16, 2021

      The Simply Contact team certainly proved themselves as professionals. They did a great job implementing a CRM system that increased the security of customer data and made it easier to maintain customer profiles.

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    • Call Center Services for HR Services & Biz Process Provider
      5.0 Oct 22, 2020

      The whole team is very professional, flexible. They’re not complacent and are always looking for additional things to do. We appreciate the fact that they’re forward-thinking and getting goals constantly.

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    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
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    Significo Logotype

    Significo

    5.0 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Zagreb, Croatia

    Services provided

    40% Call Center Services
    40% CRM Consulting and SI
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

    See all 6 projects

    Reviews mention Passionate about their work

    Clients consistently highlight Significo's passion and dedication to their work. One client noted their 'passion, expertise, and people who will do everything for the client,' emphasizing their commitment to treating customers as their own. Another remarked on their impressively fast and reliable service, showcasing a seamless execution of tasks. Overall, the sentiment regarding their passion reflects a strong alignment with client values and a proactive approach to meeting customer needs.
    • Customer Support Services for Oil & Gas Company
      5.0 Feb 15, 2024

      The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.

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    • Customer Support Services for Car Dealer
      5.0 Dec 6, 2023

      Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.

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    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Services Company

    5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
    Read 3 Reviews

    Industry Experience

    Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.

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    Select Industry to see insights

    Automotive Energy & natural resources

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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  • Nubox SpA Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Las Condes, Chile

    Services provided

    30% Call Center Services
    30% Custom Software Development
    20% Sales Outsourcing +2 services
    10% Low/No Code Development
    10% Web Design

    Nubox SpA is a custom software development firm. The firm is headquartered in Las Condes, Chile. Their team specializes in Custom Software Development and Call Center Services.

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  • Global Soluciones Financieras Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Las Condes, Chile

    Services provided

    30% Call Center Services
    50% Financial Advising & Planning
    20% Sales Outsourcing

    Global Soluciones Financieras, a Financial Advising & Planning company, was established in 2009. The firm focuses on Financial Advising & Planning and Call Center Services.

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  • Featured

    What are Featured Providers?

    Valoris Center Logotype

    Valoris Center

    4.9 13 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

    See all 13 projects

    Reviews mention Flexible

    The sentiment surrounding flexibility in client feedback is overwhelmingly positive. Clients consistently highlight Valoris Center's adaptability to their specific needs, with one noting their proactive approach in handling unique demands and unplanned topics. Another client emphasized their ability to adjust during peak times, showcasing a strong alignment with client expectations. Overall, Valoris Center is recognized for its responsiveness and commitment to providing tailored solutions, reinforcing their reputation as a flexible partner.
    • Call Center Services for Digital Solutions Provider
      4.5 Mar 3, 2023

      Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.

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    • Outbound Call Center Service for Automobile Company
      5.0 Feb 21, 2023

      We appreciate that Valoris adapted to our industry particularities and managed to dive into the specifics; they are also flexible and result oriented.

      Read Full Review
    • Call Center Services for Consumer Products Company
      5.0 Nov 9, 2021

      Taking into consideration our fluctuating volumes and the difficulty to predict the forecast. We appreciate Valoris Center's flexibility and capacity to adapt, and we acknowledge their involvement in the project.

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    • Call Center Services for Delivery App
      5.0 Sep 24, 2021

      Valoris is a flexible business partner, meaning they can adapt and react to challenges. They proved this from the start, by handling a quick and effective ramp-up. Moreover, in the first year of business, they scaled up the team up to three times and improved customer satisfaction scores, in the same time.

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    • Call Center Services for Optics Co
      5.0 Mar 12, 2025

      The team at Valoris Center is highly flexible and consistently offers improvement ideas. They deliver on time and respond promptly to our needs, providing a professional service. Valoris Center stands out for their flexibility and strong people skills.

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    6 of 8 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Retail Company

    4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read more
    Read 8 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.
    Read All Reviews

    View projects from:

    Romania (8) Austria (1) Croatia (1) Russia (1)
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    Belkins Logotype

    Belkins

    4.9 230 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Denver, CO

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% CRM Consulting and SI +1 service
    10% Email Marketing

    Belkins is a lead generation company that excels in Contact Center Services, including Outbound Call Center and Telemarketing Services. With a consistent record of exceeding client expectations, 100% of reviews highlight their expertise in handling end-to-end outbound processes, resulting in numerous qualified appointments and high client satisfaction rates. Their professionalism and proactive project management are frequently commended across various reviews.

    See all 230 projects

    Reviews mention Helpful

    The client feedback regarding Belkins reflects a highly positive sentiment, emphasizing their exceptional support and effective lead generation strategies. One client noted their impressive customer service, stating that even the owner participated in meetings to provide additional assistance. Another highlighted Belkins' professional approach and constant analytics, which significantly improved lead quality. Overall, clients expressed gratitude for the friendly communication and the valuable advice received, indicating a strong alignment with their project needs.
    • Lead Generation Campaign for Business Consulting Firm
      5.0 Dec 21, 2022

      Belkins were always available no matter the timing and propose any kind of help they can. Like most high-tech companies, that have roots from Ukraine Belkins have shown incredible involvement. We were extremely grateful not only for excellent service but also for the friendly advice and joyful communication.

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    • Digital Marketing for SaaS Company
      5.0 May 6, 2021

      They’re always ready to help, explain some moments, and give effective advice to achieve our goals. The most impressive thing for us was their professional approach and constant analysis that helped us correct our ICP. Our dedicated SDR always monitors how the appointment goes and helps to keep them active in the pipeline.

      Read Full Review
    • Lead Identification & Conversion for University
      5.0 Apr 6, 2021

      They were reliably responsive, with helpful information and feedback. The ease of working with them, and the ultimate effectiveness they demonstrated in achieving the results.

      Read Full Review
    • Lead Generation for Cybersecurity Firm
      5.0 Jul 9, 2020

      Belkins were really flexible in cooperation and ready to help with extra issues at any time. They have a clear and deep understanding of the business processes and the nuances of our industry.

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    Industry Experience

    Belkins has garnered positive feedback across various industries, emphasizing their expertise in lead generation and appointment setting. In the advertising & marketing sector, they excelled in creating targeted outreach strategies, achieving high engagement rates and generating numerous qualified leads. Their work in sectors like healthcare, manufacturing, and information technology highlighted their adaptability and understanding of niche markets, resulting in successful campaigns and high appointment rates. Overall, clients praised their professionalism, responsiveness, and ability to deliver tailored solutions, making them a suitable partner for organizations seeking growth in these fields.

    Read All Reviews

    Select Industry to see insights

    IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing Non-profit

    Average Project Cost Breakdown

    $10,000 to $49,000 (108) $50,000 to $199,999 (31) Less than $10,000 (25) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight Belkins' exceptional value for money, noting their ability to deliver high-quality leads and appointments at competitive rates. One client mentioned achieving a 3.6x ROI on their investment, while another praised the team's flexibility and responsiveness. Several reviews specifically commend the company's effectiveness in generating qualified appointments, with many clients exceeding their expected targets. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Belkins' services, reinforcing their reputation as a reliable partner in lead generation.
    Read All Reviews

    View projects from:

    United States (136) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)
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    A-SALES AB Logotype

    A-SALES AB

    4.9 62 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

    See all 62 projects

    Reviews mention Exceeds expectations

    Clients consistently report that A-SALES AB exceeds expectations, notably in their prompt and proactive project management. One CEO emphasized the immediate success of their email campaign, resulting in three meetings booked on day one. Another client praised the firm for accelerating their sales pipeline and achieving a significant increase in conversion rates. Overall, A-SALES AB is recognized for their effective communication, adaptability, and dedication, leading to remarkable outcomes and strong partnerships.
    • Email Marketing Services for Consulting Company
      5.0 Mar 2, 2024

      We like how A-SALES AB has exceeded our expectations by setting up more appointments than we anticipated. Their marketing campaigns were highly effective. Also, their clear and transparent communication made working with them very smooth and successful.

      Read Full Review
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    16 of 16 Call Center Services reviews are 5 stars
    13 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales, Email Mktg & Call Center Services for BPO Company

    5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
    Read 16 Reviews

    Industry Experience

    A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.

    Read All Reviews

    Select Industry to see insights

    Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

    View projects from:

    United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)
    View Profile Visit Website
  • Global Contact S.A.S Logotype

    Global Contact S.A.S

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    80% Call Center Services
    10% Advertising
    10% Digital Strategy

    In Barranquilla, Colombia, Global Contact S.A.S is a small call center. The team focuses on Call Center Services and Advertising.

    Read more
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  • Recovery & Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Bogotá, Colombia

    Services provided

    100% Call Center Services

    Established in 2012, Recovery & Services is a midsize Bogotá, Colombia-based telephone answering service. Their team offers Call Center Services.

    Read more
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  • Featured

    What are Featured Providers?

    Assistring LLC Logotype

    Assistring LLC

    5.0 10 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Shah Faisal Town, Pakistan

    Services provided

    45% Call Center Services
    45% Customer Service Outsourcing
    10% Back Office Outsourcing

    Assistring LLC is a provider of Contact Center Services specializing in Customer Support Services, Inbound and Outbound Call Center operations, and more. They have received overwhelmingly positive feedback, with nearly all clients reporting improved customer satisfaction and operational efficiency. Notably, 100% of reviews commend their commitment to quality service, effective project management, and ability to integrate their services seamlessly into existing operations.

    See all 10 projects
    9 of 10 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Party Goods Retailer

    5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
    Read 10 Reviews

    Industry Experience

    Assistring LLC has demonstrated expertise across various industries, including Real Estate, Utilities, Retail, Insurance, Hospitality & Leisure, and Consumer Products. Industry feedback highlights their strengths in enhancing customer service operations, improving response times, and increasing satisfaction ratings. In Retail and Hospitality, clients noted significant boosts in customer experience and sales, while in Utilities and Insurance, their solutions led to improved customer loyalty. Overall, sentiment suggests that Assistring LLC is well-suited for projects requiring robust customer service management.

    Read All Reviews

    Select Industry to see insights

    Real estate Utilities Retail Insurance Hospitality & leisure Consumer products & services

    Average Project Cost Breakdown

    $10,000 to $49,000 (10)

    What Clients Have Said

    Client feedback indicates that Assistring LLC offers competitive pricing and good value for money. Multiple clients highlighted that the pricing fit their budgets and emphasized the alignment of company values. For instance, the Director of Operations at Downing noted they chose Assistring for its 'good value for cost.' Similarly, the Customer Service Director at Homebox remarked on the 'good value for cost' and positive outcomes from the partnership. Overall, the sentiment reflects satisfaction with cost-effectiveness and service quality.
    Read All Reviews
    $1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

    Customer Support call

    Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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    Call Center Solutions Africa(CCSA) Logotype

    Call Center Solutions Africa(CCSA)

    5.0 1 review
    $5,000+
    Undisclosed
    10 - 49

    Services provided

    25% Call Center Services
    25% Sales Outsourcing
    20% Customer Service Outsourcing +2 services
    15% Back Office Outsourcing
    15% CRM Consulting and SI

    Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa.  We

    Read more
    See all 1 projects
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  • Avanza Paraguay S.A. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Asunción, Paraguay

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Corporate Training & Coaching +1 service
    25% HR Consulting

    Avanza Paraguay S.A. Is a large telephone answering service based in Asunción, Paraguay. The team provides Call Center Services and Back Office Outsourcing.

    Read more
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  • Protection 1 Security Solutions Logotype

    Protection 1 Security Solutions

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999

    Services provided

    30% Call Center Services
    35% Customer Service Outsourcing
    35% Sales Outsourcing

    Customer Service Outsourcing company Protection 1 Security Solutions was launched in 1988. The firm offers Customer Service Outsourcing and Sales Outsourcing.

    Read more
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  • iTell AB Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Sandviken, Sweden

    Services provided

    100% Call Center Services

    Established in 2002, iTell AB is a call center. The team focuses on Call Center Services and is based in Sandviken, Sweden.

    Read more
    View Profile
  • Global Sales Solutions LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Izmit, Türkiye

    Services provided

    100% Call Center Services

    Phone answering service Global Sales Solutions LLC was launched in 2021. The agency specializes in Call Center Services, and is small.

    Read more
    View Profile
  • Cellvoz Cloud Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bogotá, Colombia

    Services provided

    60% Call Center Services
    20% Cloud Consulting & SI
    20% Other Marketing

    Cellvoz Cloud Services is an answering service company. Their small team is headquartered in Bogotá, Colombia. Their team provides Call Center Services and Other Marketing.

    Read more
    View Profile
  • Virtual Team CCS Logotype

    Virtual Team CCS

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Recruiting

    Virtual Team CCS is a small Istanbul, Türkiye-based call center company. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
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  • IBR Latam Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Buenos Aires, Argentina

    Services provided

    30% Call Center Services
    40% Customer Service Outsourcing
    30% Sales Outsourcing

    Founded in 2010, IBR Latam is a Customer Service Outsourcing company. The firm provides Customer Service Outsourcing and Call Center Services, and is large.

    Read more
    View Profile
  • Pegaso Consulting Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Caracas, Venezuela

    Services provided

    70% Call Center Services
    30% Business Consulting

    Pegaso Consulting is a Caracas, Venezuela-based phone answering service. They offer Call Center Services and Business Consulting.

    Read more
    View Profile
  • CCB - Call Center Boutique Logotype

    CCB - Call Center Boutique

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249

    Services provided

    100% Call Center Services

    CCB - Call Center Boutique is a call center. They are in Buenos Aires, Argentina and have midsize team of experts. Their services include Call Center Services.

    Read more
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  • GLOBAL SMART BUSINESS Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Coconut Creek, FL

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Answering service GLOBAL SMART BUSINESS is located in Coconut Creek, Florida and San Isidro, Peru. The team focuses on Call Center Services and Customer Service Outsourcing.

    Read more
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  • Law Firm Romero D'​ & Associates. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Lima, Peru

    Services provided

    50% Call Center Services
    50% Labor & Employment Law

    Call center company and Labor & Employment Law company Law Firm Romero D'​ & Associates. Is based in Lima, Peru. They specialize in Call Center Services and Labor & Employment Law.

    Read more
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  • Báyental Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    San Borja, Peru

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Báyental is an answering service company. Founded in 2010, the team provides Call Center Services and Back Office Outsourcing. The company is in San Borja, Peru.

    Read more
    View Profile
  • GOUT Global Outsourcing Logotype

    GOUT Global Outsourcing

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999

    Services provided

    40% Call Center Services
    60% Customer Service Outsourcing

    GOUT Global Outsourcing is a Customer Service Outsourcing company. They are located in Lima, Peru, and their services include Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • Teleadvance Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Miraflores, Peru

    Services provided

    100% Call Center Services

    Teleadvance is a Miraflores, Peru-based call center. They offer Call Center Services and were launched in 2004.

    Read more
    View Profile
  • Contact Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Barranco, Peru

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Phone answering service and Customer Service Outsourcing company Contact was launched in 2012. The team specializes in Call Center Services and Customer Service Outsourcing and is in Barranco, Peru.

    Read more
    View Profile
  • NETVOX SAC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    San Isidro, Peru

    Services provided

    100% Call Center Services

    NETVOX SAC is a San Isidro, Peru-based telephone answering service. They focus on Call Center Services and were established in 2013.

    Read more
    View Profile
  • Eds Peru - Voip Logotype

    Eds Peru - Voip

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    100% Call Center Services

    Established in 2005, Eds Peru - Voip is a call center company. Their team focuses on Call Center Services.

    Read more
    View Profile
  • Casa Tres Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Montevideo, Uruguay

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Sales Outsourcing

    Casa Tres is a midsize Montevideo, Uruguay-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • COREFONE Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Montevideo, Uruguay

    Services provided

    100% Call Center Services

    Headquartered in Montevideo, Uruguay, COREFONE is an answering service. They specialize in Call Center Services.

    Read more
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  • Comunicaciones del Sur Logotype

    Comunicaciones del Sur

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    80% Call Center Services
    10% Back Office Outsourcing
    10% Sales Outsourcing

    Comunicaciones del Sur is an answering service. Their small team is located in Montevideo, Uruguay. Their team specializes in Call Center Services and Back Office Outsourcing.

    Read more
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  • Avanza Uruguay Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Montevideo, Uruguay

    Services provided

    60% Call Center Services
    20% Ecommerce Marketing
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Avanza Uruguay is an answering service company. The agency is headquartered in Montevideo, Uruguay. Their services include Call Center Services and Ecommerce Marketing.

    Read more
    View Profile
  • Contaccta Contact Center Logotype

    Contaccta Contact Center

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    80% Call Center Services
    20% Advertising

    Contaccta Contact Center is a small Salto, Uruguay-based call center company. The team offers Call Center Services and Advertising.

    Read more
    View Profile
  • Tur Assist Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Istanbul, Türkiye

    Services provided

    90% Call Center Services
    10% Commercial Property Management

    Tur Assist is an Istanbul, Türkiye-based call center service. The team provides Call Center Services and Commercial Property Management.

    Read more
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  • Tempo BPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Istanbul, Türkiye

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    10% Corporate Training & Coaching +3 services
    10% Customer Service Outsourcing
    10% Digital Strategy
    10% IT Strategy Consulting

    Tempo BPO, a call center company, was launched in 2002. The midsize team focuses on Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • TTM Call Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Istanbul, Türkiye

    Services provided

    70% Call Center Services
    30% Back Office Outsourcing

    Call center company TTM Call Group was established in 2020. The company focuses on Call Center Services and Back Office Outsourcing, and is small.

    Read more
    View Profile
  • Forte A.Ş. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Istanbul, Türkiye

    Services provided

    40% Call Center Services
    20% Custom Software Development
    20% Graphic Design +1 service
    20% Sales Outsourcing

    Forte A.Ş., a call center service, was launched in 2019. The firm focuses on Call Center Services and Graphic Design, and is midsize.

    Read more
    View Profile
  • Voicenter Paraguay Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Asunción, Paraguay

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    In Asunción, Paraguay, Voicenter Paraguay is a large call center company and Back Office Outsourcing company. The team specializes in Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Trainers BPO Logotype

    Trainers BPO

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999

    Services provided

    30% Call Center Services
    70% Back Office Outsourcing

    Trainers BPO is a large Back Office Outsourcing company based in La Asuncion, Venezuela. The team focuses on Back Office Outsourcing and Call Center Services.

    Read more
    View Profile
  • Connect Call Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Istanbul, Türkiye

    Services provided

    60% Call Center Services
    20% Corporate Training & Coaching
    20% Sales Outsourcing

    Connect Call Center is a call center company. Founded in 2019, the team offers Call Center Services and Corporate Training & Coaching. The firm is based in Istanbul, Türkiye.

    Read more
    View Profile
  • Remed Türkiye Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Istanbul, Türkiye

    Services provided

    40% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing

    Phone answering service Remed Türkiye is based in Istanbul, Türkiye. They offer Call Center Services and Back Office Outsourcing and were launched in 1993.

    Read more
    View Profile
  • Loyalty Nordic Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Solna, Sweden

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Loyalty Nordic is a call center company and Customer Service Outsourcing company. Established in 2016, the agency provides Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • DCS Communication Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Izmir, Türkiye

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    10% Customer Service Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% Market Research
    10% Sales Outsourcing

    DCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Marm Assistance Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Istanbul, Türkiye

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Launched in 1986, Marm Assistance is a call center company and Back Office Outsourcing company. The company specializes in Call Center Services and Back Office Outsourcing, and is midsize.

    Read more
    View Profile
  • TB Technology BPO solutions Limited Logotype

    TB Technology BPO solutions Limited

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Corporate Training & Coaching +1 service
    25% Sales Outsourcing

    Midsize answering service TB Technology BPO solutions Limited, is located in Montego Bay, Jamaica. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Incontacto Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Medellín, Colombia

    Services provided

    100% Call Center Services

    Call center service Incontacto is headquartered in Panama City, Panama and Madrid, Spain. They focus on Call Center Services and were founded in 2000.

    Read more
    View Profile
  • Collect Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Panamá, Panama

    Services provided

    100% Call Center Services

    Collect Center is an answering service company located in Panamá, Panama and Bogotá, Colombia. They provide Call Center Services.

    Read more
    View Profile
  • Conekta Force Logotype

    Not yet reviewed

    $50,000+
    < $25 / hr
    50 - 249
    Ciudad de Guatemala, Guatemala

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing +1 service
    10% Translation

    Conekta Force is a phone answering service. Founded in 2023, their team provides Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • RAINBOW COMUNICACIONES S.L. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Madrid, Spain

    Services provided

    50% Call Center Services
    50% BI & Big Data Consulting & SI

    RAINBOW COMUNICACIONES S.L. Is a midsize business intelligence company and call center company founded in 1995. Their team specializes in BI & big data consulting & SI and Call Center Services.

    Read more
    View Profile
  • TELEASISTENCIA MEDICA Logotype

    TELEASISTENCIA MEDICA

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    100% Call Center Services

    Small phone answering service TELEASISTENCIA MEDICA, is headquartered in Quito, Ecuador. Their services include Call Center Services.

    Read more
    View Profile

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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Martal Group
2 Belkins
3 Abstrakt Marketing Group
4 LevelUp Leads
5 SupportYourApp
6 A-SALES AB
7 DMT Business Development
8 SalesAR
9 Unity Communications
10 Hugo Inc.
11 SalesRoads
12 Leadium
13 Remote CoWorker
14 Social Bloom
15 BPO Hive LLC

Contact Center Outsourcing Service Providers

  1. Martal Group Logotype

    Martal Group

    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Ability to deliver

    40/40.0
    20/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  3. Abstrakt Marketing Group Logotype

    Abstrakt Marketing Group

    $1,000+
    $100 - $149 / hr
    250 - 999
    St. Louis, MO

    Ability to deliver

    39.5/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    75% Sales Outsourcing
    25% Other
    View Profile Visit Website
  4. LevelUp Leads Logotype

    LevelUp Leads

    $1,000+
    $25 - $49 / hr
    50 - 249
    Laguna Beach, CA

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  7. DMT Business Development Logotype

    DMT Business Development

    $1,000+
    $25 - $49 / hr
    50 - 249
    Ottawa, Canada

    Ability to deliver

    38.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  8. SalesAR Logotype

    SalesAR

    $1,000+
    < $25 / hr
    50 - 249
    Dover, DE

    Ability to deliver

    37.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  9. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  11. SalesRoads Logotype

    SalesRoads

    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Ability to deliver

    37.2/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  12. Leadium Logotype

    Leadium

    $1,000+
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Ability to deliver

    36.9/40.0
    18/20 Reviews
    9.8/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  13. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  14. Social Bloom Logotype

    Social Bloom

    $1,000+
    $50 - $99 / hr
    10 - 49
    Olympia, WA

    Ability to deliver

    36.8/40.0
    19/20 Reviews
    10/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  16. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999
    London, England

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  17. Virtual Sales Limited Logotype

    Virtual Sales Limited

    $1,000+
    $100 - $149 / hr
    10 - 49
    Horsham , England

    Ability to deliver

    36.2/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    90% Sales Outsourcing
    View Profile Visit Website
  18. Prialto Logotype

    Prialto

    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Ability to deliver

    39.7/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  20. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  21. FiveRings Marketing Logotype

    FiveRings Marketing

    $1,000+
    Undisclosed
    10 - 49
    Langley, Canada

    Ability to deliver

    35.5/40.0
    17.2/20 Reviews
    9.1/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    80% Sales Outsourcing
    20% Other
    View Profile Visit Website
  23. Beyond Codes Inc. Logotype

    Beyond Codes Inc.

    $10,000+
    $25 - $49 / hr
    250 - 999
    Simi Valley, CA

    Ability to deliver

    35.2/40.0
    15.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    70% Sales Outsourcing
    30% Other
    View Profile Visit Website
  24. Leadowski Logotype

    Leadowski

    $5,000+
    $25 - $49 / hr
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    35.2/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    90% Sales Outsourcing
    10% Other
    View Profile Visit Website
  25. The Sales Factory Logotype

    The Sales Factory

    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    34.8/40.0
    17.4/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    15% Call Center Services
    70% Sales Outsourcing
    15% Other
    View Profile Visit Website
  27. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  28. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    36.7/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  29. Alphoric Logotype

    Alphoric

    $5,000+
    $150 - $199 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    34.7/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  30. Leading Solution Logotype

    Leading Solution

    $1,000+
    < $25 / hr
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    34.7/40.0
    16/20 Reviews
    9.9/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    80% Sales Outsourcing
    20% Other
    View Profile Visit Website

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Updated December 3, 2025
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
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Guide to Call Center Outsourcing

Updated December 18, 2024
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
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How To Hire a Call Center in 4 Steps

Updated December 18, 2024
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Call Center FAQs

Looking for a call center but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a call center, from pricing and services to results and red flags.

Clutch features firms offering inbound and outbound support, customer care, and sales solutions twice a year based on a proprietary methodology. The top call center firms for Fall 2025 include:

  1. Martal Group

  2. Belkins

  3. Abstrakt Marketing Group

  4. LevelUp Leads

  5. SupportYourApp

  6. A-SALES AB

  7. DMT Business Development

  8. SalesAR

  9. SalesRoads

  10. Leadium

  11. Unity Communications

  12. Social Bloom

  13. Remote CoWorker

  14. Virtual Sales Limited

  15. Appointment Setter Online

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Telemarketing Outbound Third Party Verification Appointment Setting Inbound Appointment Setting Sales Outsourcing Lead Generation Order Processing Answering Services

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