Top Email Support Services
1,544 Companies
List of the Top Email Support Outsourcing Companies
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
60% Customer Service Outsourcing24% Call Center Services16% Sales OutsourcingFocus Areas
17% Email Support Services53% Phone Support Services17% Chat Support Services +113% Order Processing & TakingSee all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
Industry Experience
Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.
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Energy & natural resources ManufacturingWas this helpful?
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Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.Was this helpful?
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$10,000+Undisclosed1,000 - 9,999Ho Chi Minh City , Vietnam
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Document Digitization & Management +415% Data Annotation Services10% Custom Software Development10% Robotics Process Automation5% Content Moderation ServicesFocus Areas
25% Email Support Services40% Order Processing & Taking20% Chat Support Services +115% Phone Support ServicesSee all 11 projectsDIGI-TEXX VIETNAM provides Customer Support Outsourcing (CSO) and BPO services, specializing in automated processes for tasks such as hospital bill processing. Overall, feedback highlights their ability to significantly reduce processing times, meet deadlines, and customize solutions to fit client needs, with particular praise for their helpful staff and responsiveness.
Industry Experience
DIGI-TEXX VIETNAM has received positive feedback across various industries including Business Services, Retail, IT Services, Nonprofit, Consumer Products, and Financial Services. Clients commend their expertise in digitization, data processing, and quality assurance, highlighting strengths in timely delivery, communication, and adaptability. Overall sentiment reflects a strong alignment with client values and budget, making them an excellent fit for projects requiring high-quality service and efficient execution in diverse sectors.
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Financial services Business services Retail IT Services Nonprofit Consumer ProductsWas this helpful?
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Clients consistently commend DIGI-TEXX VIETNAM for their competitive pricing and high value for money. Feedback highlights that their pricing fits various budgets, with one client noting, 'Their prices are very competitive for Western Europe.' Another remarked on the 'good value for cost,' emphasizing satisfaction with the service quality relative to the investment. Overall sentiment reflects a strong appreciation for the balance of cost and quality, although one review suggested that pricing could be improved.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
17% Customer Service Outsourcing29% Back Office Outsourcing15% Call Center Services +713% Staffing7% HR Consulting5% Recruiting4% Accounting4% Social Media Marketing3% IT Managed Services3% Insurance Services & BrokersFocus Areas
10% Email Support Services55% Phone Support Services20% Chat Support Services +115% Order Processing & TakingSee all 1 projectsKantipur Management Private Limited is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its ability to deliver projects on time and maintain high customer satisfaction, with 100% of reviewers highlighting their impressive scalability and resource management. Their team is characterized by exceptional expertise in resolving customer issues and achieving business objectives efficiently.
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read moreWas this helpful?
Industry Experience
Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
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AutomotiveWas this helpful?
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Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.Was this helpful?
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
10% Customer Service Outsourcing50% Call Center Services30% Back Office Outsourcing +110% Market ResearchFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 12 projectsIntelemark is a lead generation and appointment setting company specializing in cold calling and outreach services across various industries, including healthcare, technology, and business services. The majority of reviews highlight their professionalism, responsiveness, and ability to integrate seamlessly with clients' teams, with many clients reporting increased sales leads and successful engagements. Notably, 100% of reviewers express satisfaction with Intelemark’s services, emphasizing effective communication and project management, while none report areas needing significant improvement.
Reviews mention Communicative
Overall, client feedback emphasizes Intelemark's strong communication skills and responsiveness. One client highlighted their account manager's organization and the timely responses to inquiries, noting, 'whenever I have a question, someone comes back to me within a day.' Another client praised the 'fantastic' communication and transparency during the project, stating, 'the project lead was extremely attentive.' These comments reflect a consistently positive sentiment regarding Intelemark's communicative approach.-
BPO Services for Software Company
5.0 Mar 9, 2022Intelemark has performed excellently. Their communication is great, and whenever I have a question, someone comes back to me within a day. Elaine is very organized and nice to work with, and she’s always aware of what her team is doing. Additionally, we have a weekly call to discuss how the appointments went and answer questions from their team.
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Appointment Setting for Cloud Consulting Company
5.0 Nov 4, 2021We had weekly calls which were very helpful in keeping the campaign on track. I was impressed with the project's results and the team's communication.
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Lead Generation & Appointment Setting for Job Posting Firm
3.5 May 7, 2020Their communication skills are absolutely fantastic. I had a project manager who I worked directly with alongside their COO who was on a majority of our calls. Each of the reps also participated in a weekly call where they could ask questions of me and share successes or concerns.
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Lead Gen & Appointment Setting for Medical Device Company
5.0 May 5, 2020Communication was really excellent. Even with setbacks, they were very patient and helped get us up to speed. They also provided weekly reports and compiled information for us so we can track our progress.
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Call Center & Lead Generation Support for Benefits Firm
5.0 May 1, 2020The project lead was extremely attentive to our project and on top of all of the different campaigns. We had frequent communication throughout the week. From a communication perspective, everyone on their team was outstanding.
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Industry Experience
Intelemark has demonstrated strong expertise across various industries, including Healthcare, Energy & Natural Resources, IT Services, Manufacturing, and Financial Services. Clients commend their ability to generate qualified leads, set appointments, and integrate seamlessly with existing teams. Feedback highlights strengths in responsiveness, effective communication, and an understanding of complex product offerings. Overall sentiment is highly positive, particularly in Healthcare and Consulting, where Intelemark significantly impacted clients' sales funnels and customer engagement.
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Medical Energy & natural resources Other Industry Consulting Manufacturing Healthcare IT Services Chemicals & Biotechnology Financial servicesWas this helpful?
Average Project Cost Breakdown
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Intelemark is often praised for providing exceptional value for money, with clients noting their cost-effectiveness in lead generation. For instance, one client highlighted a $5,000 investment that resulted in significantly more appointments than their internal efforts could achieve. Another client mentioned spending $25,000, emphasizing that the campaign paid for itself upon securing just one client. Overall, clients express high satisfaction with Intelemark's pricing structure relative to the quality of leads and services received.Was this helpful?
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$25,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsExperts Helping Businesses is a lead generation and call center service provider that has received consistently positive feedback. Notably, 100% of reviewers highlighted their exceptional project management and industry expertise. The firm is praised for its excellent lead quality and customer service, demonstrating remarkable availability and communication. Clients reported no areas for improvement, reflecting high satisfaction with their services.
Reviews mention Great project management
Clients have consistently praised Experts Helping Businesses for their exceptional project management capabilities. One client noted that communication was seamless, facilitated through various channels, including Skype and phone calls, resulting in no reported issues. Another client emphasized their remarkable availability and responsiveness, even across time zones, which contributed to a strong working relationship. Overall, the sentiment regarding project management is overwhelmingly positive, with clients expressing high satisfaction and no areas for improvement.-
Lead Generation Outsourcing for Healthcare Benefits Company
5.0 Jun 6, 2025Experts Helping Businesses' project management was excellent. We encountered no problems working with them and accepted their leads when they sent them. We communicated via phone calls and text messages.
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Industry Experience
Experts Helping Businesses has demonstrated strong capabilities in the healthcare and customer service industries. In healthcare, they excel in lead generation, providing high-quality leads and effective project management, as noted by a satisfied client. In the customer service sector, their expertise and reliability are highlighted, with ongoing support for call center operations. Overall, feedback indicates a positive sentiment in both industries, with particular praise for their responsiveness and knowledge, making them a fitting choice for clients in these sectors.
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Healthcare Other IndustryWas this helpful?
Average Project Cost Breakdown
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Clients consistently express satisfaction with the value provided by Experts Helping Businesses, noting that their investment, which ranged from $1 million to $2 billion annually, yielded exceptional results. One client stated they had 'the best lead generator' and praised the team's responsiveness and project management. Overall, sentiment is positive, with no reported issues and clients highlighting the company's expertise and commitment to delivering quality service.Was this helpful?
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$1,000+Undisclosed50 - 249Toronto, Canada
Services provided
15% Customer Service Outsourcing85% Call Center ServicesFocus Areas
20% Email Support Services40% Phone Support Services20% Chat Support Services +120% Order Processing & TakingSee all 59 projectsVeta Virtual is a Customer Support Outsourcing provider specializing in call center solutions and remote customer care services. Reviews indicate a high level of satisfaction, with clients appreciating their exceptional project management and detail-oriented staff. Notably, 100% of reviewers mentioned their effective communication and company-specific customization. The company has helped clients significantly improve efficiency, with one law firm reducing missed calls from 35% to 2%.
Reviews mention Puts the customer first
The feedback highlights Veta Virtual's commitment to customer satisfaction, with clients noting their 'very personal service' and the willingness of staff, particularly Andy, to 'go above and beyond' to meet needs. The legal services company praised the service for being as promised and expressed complete satisfaction, indicating that Veta Virtual effectively prioritizes client needs and delivers a professional first impression.-
Call Answering & Message Forwarding for Legal Services Firm
5.0 Mar 1, 2024Contact Andy goes above and beyond to ensure customer satisfaction. The service provided was as promised. I was entirely satisfied with the quality of service.
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1 of 1 Email Support Services reviews is 5 stars$10,000 – $49,000 avg. project costEmail Support Services Experience
Veta Virtual has received overwhelmingly positive feedback for their Email Support Services, with a 98% satisfaction rate based on measurable outcomes such as reducing missed calls from 35% to 2%. Clients commend their expertise in legal terminology, responsiveness, and reliability. 100% of reviewers noted the team’s professionalism and adaptability, enhancing client interactions and increasing revenue. Suggestions for improvement include establishing introductory calls between clients and support agents to foster better relationships.
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6 of 7 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 7 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Assistance Services for Law Firm
5.0 — Veta Virtual provides virtual assistant services for a law firm. The team handles telephone calls, appointment scheduling, and bill collection. Read moreWas this helpful?
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$25,000+Undisclosed250 - 999Orem, UT
Services provided
19% Customer Service Outsourcing45% Call Center Services36% Sales OutsourcingFocus Areas
26% Email Support Services48% Phone Support Services26% Chat Support ServicesSee all 1 projectsSqueeze is a content creation and marketing company specializing in generating engagement through valuable informational content and strategic outreach. The feedback is overwhelmingly positive, with clients highlighting the high return on investment and consultative approach, resulting in long-term partnerships and minimal complaints. Their adaptability and ongoing collaboration are praised, with 100% of reviewers noting their effective project management and tailored strategies.
Industry Experience
Squeeze Media has demonstrated strong expertise in the financial services industry, particularly within commercial insurance. Clients highlight their consultative approach, effective content creation, and lead remarketing strategies that have resulted in high returns on investment. Their project management and communication skills are well-regarded, indicating reliability and ongoing support. Overall, the company is well-suited for businesses looking for customized marketing solutions in the financial services sector.
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Financial servicesWas this helpful?
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Clients generally perceive Squeeze Media as offering good value for money, with one client noting a three- to four-to-one return on their $200,000 investment over eight years. The consultative approach and effective content strategies have contributed to ongoing engagements and satisfaction. Clients appreciate the company's collaborative method, which contrasts favorably with other providers. Overall, the feedback indicates that Squeeze Media's pricing aligns well with the results delivered, fostering long-term partnerships.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
40% Customer Service Outsourcing60% Ecommerce MarketingFocus Areas
20% Email Support Services60% Order Processing & Taking20% Chat Support ServicesSee all 23 projectsVserve Amazon Listing Service is a Customer Support Services and Customer Service BPO provider, specializing in enhancing product visibility and customer engagement. Reviews highlight their exemplary service, with 100% positive feedback emphasizing timely delivery, proactive communication, and effective project management. Clients specifically commend their competence and personalized approach in handling inquiries and optimizing digital advertising strategies.
3 of 3 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Custom Apparel Manufacturer
5.0 — Vserve Amazon Listing Service provides eCommerce optimization services for a custom apparel manufacturer. The team was responsible for managing the client's Amazon listings, advertising, and Read moreWas this helpful?
Industry Experience
Vserve Amazon Listing Service has demonstrated expertise across various industries, including Real Estate, Beauty & Cosmetics, Manufacturing, Advertising & Marketing, and Food & Beverage. Clients praised their attention to detail, effective communication, and ability to significantly enhance product visibility and sales through tailored strategies. The overall sentiment reflects strong satisfaction, particularly in the Beauty & Cosmetics sector, where their impact on brand visibility and customer engagement was notably high. This provider is well-suited for clients seeking optimization services in these dynamic sectors.
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Real estate Beauty & Cosmetics Manufacturing Advertising & marketing Food & Beverage Retail Other industriesWas this helpful?
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Overall, clients consistently praised Vserve Amazon Listing Service for providing good value for money, with many noting that their pricing fit within budget constraints while delivering effective results. Specific feedback highlighted a strong alignment of company values and a commitment to achieving client goals. For instance, multiple clients mentioned the company's responsiveness and proactive communication, which contributed to successful project outcomes, indicating a favorable perception of their cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr10 - 49Gurugram, India
Services provided
70% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
60% Email Support Services25% Chat Support Services15% Order Processing & TakingSee all 2 projectsRIOT Enterprise is a customer and technical support company specializing in customer relationship management, order processing, and technical support services. Based on client reviews, 100% of feedback is positive, highlighting their effective communication, accountability, and knowledge. Clients appreciate their proactive approach, though there's room for improvement in initiating solutions independently.
Reviews mention Timely
Clients have consistently praised RIOT Enterprise for their timely communication and responsiveness. One reviewer noted, "The flow is top level and they respond to all messages in a timely matter," highlighting the efficiency of their daily interactions. Overall, the sentiment reflects a strong appreciation for the company's commitment to timely service, which has been integral to the client's business growth and operational success.-
Customer Service & Internal Process Dev for E-Commerce Co
5.0 Sep 1, 2022The flow is top level and they respond to all messages in a timely matter. They do the job, they take responsibility for their actions, and they like to learn and improve their processes.
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Clients have expressed strong satisfaction with RIOT Enterprise's cost-effectiveness and overall value for money. One client noted that RIOT is essential for their business's sustainability and growth, emphasizing they would not have achieved success without the firm. Another client highlighted the notable improvement in customer support ratings across platforms, attributing it to RIOT's effective service. Overall, feedback indicates that RIOT Enterprise provides quality services that justify their pricing, with room for incremental improvements in communication.Was this helpful?
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$1,000 Best for droshipping businesses $2,000 Best for mid size ecommerce brands $3,000 Best for mid size Tech companiesView PackagesOutsource Your Customer Service Today!
Overall management of your store - Customer support - Logistics management - Supplier chain managementWas this helpful?
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Undisclosed$25 - $49 / hr10 - 49
Services provided
100% Customer Service OutsourcingFocus Areas
90% Email Support Services10% Chat Support ServicesSee all 4 projectsSpringboard is a customer support service provider that offers outsourced customer and community support solutions. The reviews highlight Springboard’s professionalism, effective communication, and ability to integrate seamlessly with client teams, resulting in enhanced customer satisfaction and increased sales. With 100% of reviews expressing satisfaction and no areas for improvement, Springboard demonstrates exceptional service and client engagement.
Reviews mention Professional
Clients have consistently praised Springboard for their professionalism and informative approach. One client highlighted the 'personable' nature of the team during initial discussions and noted the flawless workflow established between their teams. Additionally, the client emphasized that Springboard's use of provided scripts has been executed perfectly, enhancing customer interactions. Overall, the sentiment reflects a strong appreciation for Springboard's professional demeanor and effective communication.-
Customer Support Call Center for E-Commerce Company
5.0 Apr 17, 2019SupportFruit is professional and informative with our customers. Their use of the script we gave them has worked perfectly.
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Industry Experience
Springboard has demonstrated expertise in the Business Services and Advertising & Marketing industries. Clients praised their professionalism, responsiveness, and ability to enhance customer support efficiency, resulting in increased sales and improved customer satisfaction. The agency's strengths lie in their seamless integration with client operations and their dedication to understanding specific business needs. Overall, feedback indicates that Springboard is particularly well-suited for businesses seeking effective customer support solutions, especially in e-commerce and digital marketing.
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Business services Advertising & marketingWas this helpful?
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Clients consistently praise SupportFruit for delivering excellent value for money, noting significant improvements in customer support efficiency and sales. One client highlighted a 99% reduction in hands-on customer service involvement, resulting in nearly a 100% increase in sales within two months. Another emphasized the cost-effectiveness of outsourcing customer support, allowing them to eliminate their in-house team. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Amritsar, India
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Sales Outsourcing +210% Search Engine Optimization10% Web DesignFocus Areas
36% Email Support Services36% Chat Support Services28% Phone Support ServicesSee all 5 projectsOctopus Tech Solutions is a call center service provider specializing in telemarketing, lead generation, and customer support services. Across client reviews, 100% of feedback is positive, highlighting their dedication, effective communication, and ability to meet deadlines. Notably, 60% of reviewers commend their responsiveness, and several emphasize their competitive pricing and willingness to adapt to client needs.
Reviews mention High-quality work
Octopus Tech Solutions has received high praise for their quality of work, with clients noting their dedication and responsiveness. One client highlighted their impressive lead generation capabilities, resulting in a significant number of leads in a short timeframe. Another client emphasized their superior performance compared to previous vendors, with consistently high conversion rates and effective communication. Overall, clients commend Octopus Tech Solutions for their commitment to delivering excellent results without any noted areas for improvement.-
Lead Generation for Real Estate Company
5.0 May 15, 2019They were very responsive, especially when we gave feedback about their work. Also, the reports they delivered were amazing.
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Industry Experience
Octopus Tech Solutions has received positive feedback across several industries, including Real Estate, Business Services, Logistics & Supply Chain, and Agriculture. Clients commend their expertise in lead generation, effective communication, and responsiveness. In Real Estate, they excelled in generating leads, while in Business Services, they effectively informed customers of new offerings. Their performance in Logistics resulted in successful vendor registrations, and in Agriculture, they enhanced customer engagement significantly. Overall, Octopus Tech Solutions is well-regarded for their operational efficiency and commitment to client needs across these sectors.
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Real estate Business services Logistics & Supply Chain AgricultureWas this helpful?
Average Project Cost Breakdown
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Octopus Tech Solutions is recognized for offering reasonable pricing and delivering strong value for money. Clients, such as Alpha Corp and ePayLater, highlighted their competitive costs and effective service delivery, leading to successful project outcomes. Feedback emphasized their dedication and responsiveness, with one client noting, 'They understood our requirements and offered reasonable prices.' Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Shah Alam, Malaysia
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +220% Call Center Services20% Finance & Accounting Outsourcing (FAO)Focus Areas
18% Email Support Services36% Chat Support Services36% Phone Support Services +110% Order Processing & TakingSee all 3 projectsDaythree Business Services is a business process outsourcing (BPO) company that specializes in customer service, telesales, and market research support. Reviewers generally praise the company's ability to maintain strong communication and adaptability, viewing Daythree as a strategic partner. However, 33% of reviewers suggest improvements in workforce management and engagement strategies. Overall, Daythree receives positive feedback for their service flexibility and customer-centric approach.
Reviews mention Reliable
Clients have consistently praised Daythree Business Services for their reliability in project execution. One client noted their 'keen cooperation' and 'reliable' performance in achieving targets, even under tight timelines. The company was commended for effective communication and support, with direct contact established between teams. However, there are suggestions for improving data quality and long-term engagement strategies. Overall, the sentiment reflects a strong trust in Daythree's capabilities.-
Outbound Calling for Market Research Company
4.0 Apr 16, 2020Overall, daythree is very helpful in our plans. While panel studies are normally quite routine, there are times where adhoc and rush requests are required, daythree always try their best to cooperate with us. They are very keen to cooperate with our plans and are quite reliable in achieving numbers.
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Industry Experience
Daythree Business Services has demonstrated expertise across various industries, including Financial Services, Telecommunications, and Market Research. In Financial Services, they excelled in enhancing customer experience and improving service levels. Their work in Telecommunications focused on effective telesales recruitment and training, though challenges in complex product handling were noted. Lastly, in Market Research, Daythree was recognized for their reliability and cooperation, yet improvements in panel engagement and data accuracy were suggested. Overall, Daythree is well-suited for clients in Financial and Telecommunications sectors, while also offering valuable insights for Market Research initiatives.
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Financial services Telecommunications Other IndustryWas this helpful?
Average Project Cost Breakdown
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Clients generally perceive Daythree Business Services as offering competitive pricing with commendable value for money. One client noted the vendor's willingness to provide additional cost-free services, enhancing overall project value. Another review highlighted the company's proactive approach and flexibility, which fosters a strategic partnership rather than a typical client-vendor relationship. However, some feedback indicated areas for improvement, particularly in workforce management and agent engagement, suggesting that while value is present, further refinement could enhance service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchDaythree Business Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr50 - 249Taguig, Philippines
Services provided
15% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Employer of Record (EOR) Services +220% Recruitment Process Outsourcing15% Back Office OutsourcingFocus Areas
30% Email Support Services30% Chat Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 2 projectsCatalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.
Industry Experience
Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.
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Social Networking Hospitality & leisureWas this helpful?
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Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.Was this helpful?
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$1,000+< $25 / hr250 - 999Varna, Bulgaria
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing20% IT Managed Services +420% Staffing10% Call Center Services10% IT Staff Augmentation5% RecruitingFocus Areas
30% Email Support Services40% Chat Support Services20% Phone Support Services +110% Order Processing & TakingSee all 20 projectsCustomer Umbrella is a Customer Support Outsourcing company specializing in providing 24/7 support solutions, including call center outsourcing and remote customer care. With 100% positive feedback highlighting their efficiency, professionalism, and industry understanding, they notably reduced response times by 40% and increased player satisfaction by 25%, while saving 30% on support costs.
Reviews mention Flexible
Clients consistently highlighted Customer Umbrella's flexibility as a key strength. One review noted their ability to adapt to specific requests and workflows with ease, stating, 'We really appreciate how flexible everything is, depending on our needs.' Another client emphasized their seamless integration with internal tools and the capacity to adjust resources based on project demands. Overall, the sentiment surrounding flexibility is overwhelmingly positive, with clients expressing satisfaction in how well Customer Umbrella accommodates their evolving needs.-
Customer Support for Game Development Company
5.0 Jan 20, 2023Customer Umbrella takes a lot of time to listen to our custom requests and workflows and adapts to them effortlessly. We really appreciate how flexible everything is, depending on our needs.
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Dev Staff Augmentation for Salesforce Consultancy
5.0 Jun 24, 2025Their project management was seamless and highly responsive. They were flexible with working hours and timezone alignment, and their ability to scale resources up or down based on our project demands was a major advantage. Tasks were consistently delivered on or before deadlines, and any roadblocks were communicated proactively.
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Client feedback on Customer Umbrella consistently highlights their strong value for money, with many noting that their pricing aligns well with budget expectations. One client emphasized that Customer Umbrella’s pricing fit their budget while delivering high-quality service, stating they experienced a significant boost in customer satisfaction and operational efficiency. Overall sentiment indicates that clients appreciate the balance of cost and quality, with several reviews mentioning the impressive results achieved without exceeding budgets.Was this helpful?
More responsive than most other service providers
Get in TouchCustomer Umbrella is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsCall Masters BPO is a customer service and back-office operations provider, noted for their reliability and exceptional communication. Across reviews, 100% of clients praised their ability to handle inquiries efficiently and boost sales. Clients highlighted their responsiveness and quality service, with no areas needing improvement noted. The company consistently delivers results, meeting deadlines and exceeding expectations.
Reviews mention Reliable
Call Masters BPO received high praise for their reliability in managing customer service and back-office operations. A client noted that the agents were responsive and consistently met deadlines, even during peak periods. Their ability to handle disputes timely and provide authentic concern was highlighted, with evaluations showing agents achieving 100% in performance metrics. Overall, clients expressed a strong sentiment of satisfaction, emphasizing that Call Masters BPO delivered dependable and results-driven service.-
Back Office & Customer Services for Online Retail Company
5.0 Nov 8, 2022They were responsive, and they were available whenever we needed to talk with a specific agent. During our busier months, they were still responding to all the emails and were able to manage communications and social operations on time. Call Masters BPO was very reliable, and we were very happy with the service they provided us with.
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Industry Experience
Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.
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Consumer Products RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchCall Masters BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
45% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +310% Graphic Design10% Sales Outsourcing10% Web DevelopmentFocus Areas
23% Email Support Services31% Phone Support Services23% Chat Support Services +123% Order Processing & TakingSee all 17 projectsSkyTech Solutions is a comprehensive Customer Service BPO and Call Center Outsourcing company offering services such as customer support, telesales, and digital marketing. Their reviews highlight exceptional project management and adaptability, with 95% error reduction in order processing and up to 40% increases in sales. However, some clients noted a need for more detailed reporting and proactive communication updates.
Reviews mention Openness
Client feedback indicates a highly positive sentiment regarding SkyTech Solutions' openness in communication. One client highlighted their 'vocal and open' approach to clarifying processes, which fostered a strong relationship between teams. Additionally, the client appreciated the team's attentiveness and thoughtfulness in handling requests, emphasizing the importance of open communication in achieving successful outcomes. Overall, the feedback reflects satisfaction with SkyTech's commitment to transparency and effective collaboration.-
Customer Support Team for Clothing Brand
5.0 Jul 9, 2021SkyTech developed a strong communication between both customer service teams as well as an effective work flow. For any processes that are in need of a clearer understanding or expectation, the team is vocal and open with communicating to deliver the best outcome. SkyTech has provided continuous support helped build proficient processes, and developed open communication in our customer service department.
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0 of 1 Email Support Services reviews is 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
SkyTech Solutions has received predominantly positive feedback regarding their Email Support Services, with a notable 80% of clients expressing satisfaction. Reviewers highlighted their effective project management, prompt communication, and ability to enhance customer satisfaction significantly, with one client reporting a 40% increase in sales. However, 20% of reviewers noted areas for improvement, such as the need for more detailed reporting. Overall, their expertise in omnichannel customer support and adaptability to client needs were frequently praised.
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4 of 5 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Digital Mktg, Customer Service & Sales for Duct Cleaning Co
4.5 — SkyTech Solutions provides omnichannel customer support outsourcing for an air duct cleaning company. The team implements telesales and digital marketing strategies through PPC, email, and social Read moreWas this helpful?
Industry Experience
SkyTech Solutions has received positive feedback across various industries, including Business Services, Telecommunications, Software, Manufacturing, Transportation, Consumer Products, Financial Services, and Advertising & Marketing. Clients commend their expertise in project management, customer support, and tailored solutions, resulting in significant improvements such as increased sales, reduced processing errors, and improved customer satisfaction. Overall, SkyTech Solutions is recognized for their adaptability and commitment, making them a strong contender for businesses seeking reliable partnerships in these sectors.
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Business services Telecommunications Software Manufacturing Transportation Consumer Products Financial services Advertising & marketing DesignWas this helpful?
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$1,000+< $25 / hr250 - 999Walnut, CA
Services provided
75% Customer Service Outsourcing25% Call Center ServicesFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsHelplama specializes in Customer Support Outsourcing, providing a team of trained agents handling customer inquiries across various channels such as emails, live chat, phone, and social media. Reviews highlight their exceptional organizational skills, rapid response times, and consistent quality, leading to significant improvements in customer satisfaction metrics for clients. Their ability to retain skilled agents ensures continuity and expertise in managing customer care operations.
1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support BPO for Digital Consumer Products Co
5.0 — A digital consumer products company for customer service BPO. They source the client with customer support agents and train them to handle emails, live chat, phone, and social media inquiries. Read moreWas this helpful?
Industry Experience
Helplama has demonstrated strong expertise in the eCommerce sector, particularly in enhancing customer support for digital consumer products. Client feedback highlights their organized processes, quick response times, and effective agent retention, resulting in improved customer satisfaction scores. The positive sentiment indicates a solid fit for companies within the eCommerce industry seeking efficient customer service solutions.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Helplama's overall cost-effectiveness and value for money. One CEO noted a significant improvement in customer service metrics and praised the company's organized processes and long-term agent retention, suggesting a strong return on investment. The feedback indicates that Helplama meets client needs efficiently, with no reported areas for improvement, highlighting their competitive pricing relative to the quality of service provided.Was this helpful?
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UndisclosedUndisclosed50 - 249Spring, TX
Services provided
40% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +110% Sales OutsourcingFocus Areas
33% Email Support Services33% Chat Support Services20% Phone Support Services +114% Order Processing & TakingSee all 4 projectsWestpark Communications is a call center and back office service provider known for its professional customer service and support solutions. They have been praised for their attention to detail, effective communication, and ability to enhance client revenue, with 75% of reviewers highlighting their excellent service quality. While consistent team performance is noted, some reviewers mention frequent agent turnover as an area for ongoing improvement.
Industry Experience
Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.
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Consumer Products Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.Was this helpful?
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UndisclosedUndisclosed250 - 999Chicago, IL
Services provided
20% Customer Service Outsourcing25% AI Development25% Call Center Services +215% AI Consulting15% Generative AIFocus Areas
25% Email Support Services50% Chat Support Services25% Phone Support ServicesSee all 1 projectsLiveAdmins is a customer engagement company providing real-time chat services, tailored to businesses needing human interactions over AI-based solutions. The feedback highlights their reliable project management and responsiveness. Notably, 100% of the reviewers appreciate their human-centered approach, with no areas identified for improvement.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for LiveAdmins highlight a strong client satisfaction, particularly for their human-centric chat service. Clients, such as Sun Valley Solar Solutions, appreciate the timely delivery and responsiveness, noting the effectiveness of engaging with real agents over AI. One client emphasized the ease of communication and lack of areas for improvement, reflecting an overall positive sentiment towards LiveAdmins' service quality and reliability.Was this helpful?
Industry Experience
The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.Was this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing25% Call Center Services +115% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 6 projectsIntellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.
Reviews mention Dedicated
The sentiment regarding Intellink's dedication is overwhelmingly positive. A client noted that Intellink 'delivered what they promised' and emphasized their eagerness and commitment to projects. The project manager's effective communication was highlighted as a significant asset, making collaboration seamless. Furthermore, the client appreciated their diligence and quick execution of tasks, indicating that Intellink's dedication significantly contributed to the project's success.-
Data Annotation for Business Intelligence Solution Provider
5.0 Nov 5, 2020Intellink is a young company that’s hungry for new projects. They try to perform their very best and are dedicated to their work. Our teams communicated via phone, Messenger, and email.
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Industry Experience
Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.
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IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare ResearchWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.Was this helpful?
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Undisclosed< $25 / hr250 - 999Farmers Branch, TX
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +810% HR Outsourcing10% PEO/Employee Leasing10% Recruiting10% Recruitment Process Outsourcing10% Sales Outsourcing10% Staffing5% Employer of Record (EOR) Services5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Email Support Services50% Phone Support Services25% Chat Support ServicesSee all 3 projectsRelay Human Cloud is a Customer Service BPO specializing in Customer Support Outsourcing and Remote Customer Care. Their reviews highlight seamless integration with existing teams, enhanced productivity, and significant labor cost reductions. Impressively, 100% of reviewers praise their ability to double daily productive hours and improve tenant satisfaction, with no areas for improvement noted.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$1,000,000 – $9,999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Staff Augmentation for Real Estate Company
5.0 — Relay Human Cloud provided staff augmentation services for a real estate company. The team handled data entry, data analytics, reporting, and QA. Read moreWas this helpful?
Industry Experience
Relay Human Cloud has demonstrated expertise across various industries, notably in Energy & Natural Resources, Business Services, and Real Estate. Clients commend their skilled professionals for enhancing productivity and reducing labor costs through effective staff augmentation. In Energy, they facilitated complex accounting processes, while in Business Services, they drove significant operational efficiency. In Real Estate, Relay's support allowed teams to effectively manage workloads and improve client relationships. Overall, feedback across industries reflects strong satisfaction with Relay's responsiveness, communication, and value for cost.
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Energy & natural resources Business services Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Relay Human Cloud's competitive pricing and strong value for money. One reviewer noted that their pricing fit well within budget while providing dedicated accounting support, leading to increased productivity. Another emphasized the company's ability to augment local teams at a fraction of local costs, attributing significant productivity gains to Relay's services. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of the services provided.Was this helpful?
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$5,000+< $25 / hr50 - 249Kingston, Jamaica
Services provided
45% Customer Service Outsourcing35% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsvlbpo cx is a Customer Service Outsourcing company that excels in building and scaling customer support operations. Reviews highlight their ability to enhance customer satisfaction and loyalty through prompt, empathetic service and strategic insights. Impressively, 100% of feedback praises their flexibility, commitment to quality, and alignment with client culture.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Wireless Telecom Firm
5.0 — vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA Read moreWas this helpful?
Industry Experience
vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.Was this helpful?
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$1,000+< $25 / hr250 - 999Belize City, Belize
Services provided
45% Customer Service Outsourcing45% Call Center Services10% Back Office OutsourcingFocus Areas
10% Email Support Services55% Phone Support Services25% Order Processing & Taking +110% Chat Support ServicesSee all 11 projectsProtel BPO is a Customer Service BPO specializing in Call Center Outsourcing and Remote Customer Care. Reviews highlight their strong alignment with client values and effective project management. They boast over 90% positive feedback, with clients consistently praising their professional handling of call center operations, efficient response times, and enhanced customer satisfaction. Clients appreciate Protel BPO's adaptability and commitment to delivering high-quality Customer Support Services.
4 of 4 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Tanning Salon Franchise
5.0 — Protel BPO provided call center services for a tanning salon franchise. The team handled inbound and outbound calls, appointment scheduling, and service inquiries. Read moreWas this helpful?
Industry Experience
Protel BPO has garnered positive feedback across various industries including Retail, Healthcare, Hospitality & Leisure, Construction, and Utilities. Clients commend their expertise in managing call centers and customer service operations, consistently noting improvements in customer satisfaction, call handling efficiency, and operational responsiveness. The company's strengths lie in their adaptability to different organizational cultures, effective project management, and commitment to quality service delivery, making them a suitable partner for businesses seeking reliable support in these sectors.
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Retail Healthcare Hospitality & leisure Construction UtilitiesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The overall sentiment regarding Protel BPO's cost and value for money is highly positive. Clients consistently noted that Protel BPO offers 'good value for cost' and that their pricing fits within budget constraints. For instance, the VP of Centene Corporation emphasized that while cheaper options were available, the quality and alignment of values with Protel BPO justified the investment. Additionally, several clients reported significant improvements in service efficiency and customer satisfaction, attributing these successes to the cost-effective solutions provided by Protel BPO.Was this helpful?
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UndisclosedUndisclosed250 - 999Málaga, Spain
Services provided
100% Customer Service OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsZahoree, formerly Infolink-exp, specializes in Customer Support Outsourcing, providing Call Center Solutions and Customer Service BPO. According to client reviews, 100% highlight their exceptional responsiveness, proactive management, and alignment with company values. They consistently maintain high customer satisfaction and service quality, demonstrating strong leadership and collaboration capabilities, with no significant areas for improvement noted.
Reviews mention Knowledgeable
Clients consistently express high satisfaction with Zahoree's extensive product knowledge and proactive support. One CX Manager noted that the team maintained superior product knowledge and customer satisfaction compared to other BPOs. Their leadership's close engagement with both agents and customers was highlighted as a unique strength, contributing significantly to their success in meeting project goals. Overall, the sentiment regarding their knowledgeability is overwhelmingly positive, with clients appreciating their expertise and responsiveness.-
Customer Service Outsourcing for E-Commerce Company
5.0 Apr 3, 2025The Zahoree team has maintained a high level of product knowledge and customer satisfaction over the years compared to other BPOs we have tried. Their leadership team has been crucial to driving success for the team of agents.
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3 of 3 Email Support Services reviews are 5 stars3 new reviews for Email Support Services in past 6 months$50,000 – $199,999 avg. project costEmail Support Services Experience
Zahoree, formerly Infolink-exp, receives overwhelmingly positive feedback in their Email Support Services, with a 100% satisfaction rate among reviewed clients. Common themes include exceptional responsiveness, effective project management, and impressive leadership engagement. Clients noted significant improvements in customer satisfaction (CSAT), response times, and service quality. Specific metrics highlighted include maintaining CSAT scores between 80-85% and notable improvements in service-level agreements (SLAs). Overall, clients label Zahoree as a valuable partner with a strong cultural and operational fit.
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Industry Experience
Zahoree, formerly Infolink-exp, has demonstrated expertise primarily in the eCommerce and financial services sectors. Clients have praised their exceptional project management, responsiveness, and ability to improve customer satisfaction and support quality. In eCommerce, they excel in enhancing contact centers and product knowledge, while in financial services, they effectively assist users with inquiries and improve response times. Overall, the sentiment is highly positive across both industries, indicating a strong fit for clients seeking reliable support.
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eCommerce Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Zahoree's competitive pricing and excellent value for money. One client noted, 'Good value for cost,' while another emphasized that 'pricing fit our budget.' The overall sentiment reflects satisfaction with the cost-effectiveness of Zahoree's services, as clients appreciate the alignment of quality and affordability in their offerings, contributing to successful project outcomes.Was this helpful?
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UndisclosedUndisclosed250 - 999Cape Town, South Africa
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
35% Email Support Services35% Phone Support Services30% Chat Support ServicesSee all 2 projectsMANGO5 is a customer service and sales support company specializing in providing comprehensive support solutions for international clients. Feedback highlights their effective communication and reliability, with 100% of reviewers noting improved customer satisfaction and trust. Clients appreciate their investment in employee training, although some mention the slow hiring process as a minor drawback.
Industry Experience
MANGO5 has demonstrated expertise primarily in the IT Services sector, providing customer support and sales solutions to international clients. Feedback highlights their strengths in building trust, maintaining high customer satisfaction levels, and achieving competitive sales conversion rates. Clients particularly appreciate MANGO5's commitment to investing in employee training and its strategic advantage due to its location in South Africa, appealing for UK-based clientele. Overall, MANGO5 is a strong fit for businesses seeking reliable customer service and sales support in the IT domain.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MANGO5 has been recognized for providing competitive pricing and strong value for money, as highlighted by a client who appreciated their compelling arguments for collaboration. The engagement has led to significant team expansion and satisfaction levels that meet or exceed those of their US counterparts. Clients noted the reliability and trustworthiness of MANGO5, contributing to a positive overall sentiment regarding their cost-effectiveness and service quality.Was this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +125% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsOverDrive Services is an outsourcing solutions provider offering business operations, accounting, and construction management services. Reviews highlight their exceptional project management, responsiveness, and ability to source quality candidates quickly. With over 95% of feedback being positive, clients praise OverDrive Services for significantly increasing revenue and delivering high-quality work that exceeds expectations.
Reviews mention High-quality work
Overall sentiment towards OverDrive Services reflects a strong appreciation for their high-quality work. Clients have noted significant outcomes, such as a 15x revenue increase and substantial cost savings. Feedback highlights their exceptional project management, with one client stating they consistently delivered on time and exceeded expectations. The responsiveness and professionalism of the team were particularly praised, with one client emphasizing their commitment to customer satisfaction and the remarkable speed at which they provided high-caliber outsourcing services.-
Accounting Services for Construction Company
5.0 Jun 29, 2023Significant cost savings, High quality work, Dedicated outsourcing staff. They go above and beyond on projects. Not only was the process fast, but the quality of their work was impressive. They consistently delivered on time and were highly responsive to our requirements.
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Industry Experience
OverDrive Services demonstrates strong expertise in the Other and Construction industries, particularly in business operations and accounting outsourcing. Clients praise their remarkable responsiveness, high-quality deliverables, and ability to source qualified candidates quickly. The construction sector feedback highlights significant cost savings and exceptional project management, while the Other industry review notes impressive revenue growth. Overall, the sentiment is highly positive, indicating that OverDrive Services is well-suited for projects in business operations, construction, and outsourcing needs.
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Other Industry ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express strong satisfaction with OverDrive Services' cost and value for money. One client noted that their pricing fit their budget and provided good value, leading to significant cost savings and high-quality work. Another highlighted the company's ability to exceed expectations while delivering on time and being responsive. The consistent feedback indicates that clients perceive OverDrive Services as a professional team that delivers exceptional results, reinforcing their competitive pricing and value proposition.Was this helpful?
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$1,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsAtDesk247 is a service-oriented company specializing in inbound and outbound call management, email inbox maintenance, and communications for marketing channels. Reviews highlight their commitment, punctuality, and significant impact, such as a 30% sales uplift. While initial training was challenging, 100% of inquiries were handled efficiently within six months, indicating strong adaptability and dedication.
Industry Experience
AtDesk247 has demonstrated strong capabilities in the Advertising & Marketing industry, as evidenced by their successful partnership with Burne and Royce Digital. Clients noted a 30% increase in sales and effective management of customer inquiries. Strengths include dedication, timely project execution, and robust communication. While initial training posed challenges, the team's commitment to understanding project needs and adapting quickly has been highlighted positively. This indicates that AtDesk247 is well-suited for service-based businesses seeking reliable support in marketing and customer engagement.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with AtDesk247's overall cost-effectiveness and value for money. One client noted a 30% sales uplift attributed to their services, highlighting the company's ability to handle inquiries efficiently. Additionally, the commitment and punctuality of the team were emphasized as key factors in justifying their pricing. While initial training posed challenges, clients appreciated the eventual thoroughness and dedication demonstrated by AtDesk247, reinforcing their perceived value.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Birkenhead , England
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
16% Email Support Services36% Chat Support Services32% Phone Support Services +116% Order Processing & TakingSee all 2 projectsThe Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.
Reviews mention Flexible
Clients have expressed high satisfaction with The Contact Company's flexibility in adapting to new demands and changing requirements. One client noted their impressive agility during the onboarding process, highlighting that shared SaaS tools facilitated a smooth transition. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients recognizing The Contact Company’s commitment to aligning with their evolving needs and maintaining a productive workflow.-
Customer Support for Entertainment Platform
5.0 Feb 4, 2019We share the same SaaS tools, which made the onboarding process incredibly smooth. Their team maintains a fast and productive workflow and keeps us informed of trends. They are also extremely flexible with new demands and changing requirements.
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Industry Experience
The Contact Company has demonstrated expertise in the Media and Retail industries, providing high-quality customer support and call center services. In the Media sector, they excelled in scalability and customer satisfaction, surpassing goals with a focus on company culture and flexibility. In Retail, they have been recognized for delivering excellent results and transparency, reinforcing brand values. Overall, their strengths in both industries suggest a strong fit for projects requiring dedicated customer service solutions.
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Media RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The Contact Company is praised for its value-based pricing, with clients noting that they provide cost-effective and high-quality customer service. A representative from YouView highlighted their impressive pricing during a competitive evaluation, while Great Little Trading Co. emphasized the company's ability to reflect their high-end brand at a reasonable cost. Overall, clients express high satisfaction with the balance of cost and quality, reinforcing the company's strong value proposition.Was this helpful?
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$1,000+< $25 / hr10 - 49Ensenada, Mexico
Services provided
10% Customer Service Outsourcing40% Sales Outsourcing20% Back Office Outsourcing +220% Call Center Services10% Direct MarketingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 6 projectsFirst Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines.
Reviews mention Professional
Clients have consistently praised First Point Communications for their professionalism and hard work. One client highlighted their impressive ability to connect and build rapport with prospects, leading to a remarkable 500% increase in sales. The structured workflow and daily visibility into progress further emphasized their commitment to professionalism. Overall, the sentiment reflects a strong endorsement of the company's professional approach and effectiveness in delivering results.-
Outbound Call Services for Real Estate Agency
5.0 Apr 6, 2020They are thoroughly professional and hard-working. I sent them the leads file and basically provided the guidelines for the script and qualification criteria. They worked off of that to create their talk tracks. I had daily visibility into progress and was having a weekly calls to sync up on goals and progress.
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Industry Experience
First Point Communications has demonstrated strong expertise in the Software, Real Estate, and IT Services industries. Clients have praised their lead generation capabilities, particularly in B2B contexts, resulting in significant sales increases, including a noted 500% rise in real estate sales. The company's collaborative approach and commitment to client success have garnered positive feedback, suggesting a robust fit for businesses seeking effective outbound marketing and appointment-setting services across these sectors.
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Software Real estate IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that First Point Communications offers excellent value for money, with many noting a strong return on investment. One client highlighted a 500% increase in sales as a direct result of their services, deeming it 'definitely worth the investment.' Additionally, another review mentioned First Point as a 'rightly priced and reliable option.' Overall, the sentiment regarding cost-effectiveness and the quality of service is highly positive, with no significant areas for improvement mentioned.Was this helpful?
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$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
40% Customer Service Outsourcing40% Content Moderation Services20% Call Center ServicesFocus Areas
26% Email Support Services48% Phone Support Services26% Chat Support ServicesSee all 2 projectsConectys specializes in Customer Support Outsourcing, including Call Center Outsourcing and Customer Care Outsourcing. The overall feedback highlights their professionalism, intelligence, and strong alignment with company values, contributing to successful and effective partnerships.
Industry Experience
Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.Was this helpful?
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$1,000+< $25 / hr50 - 249Пожаревац, Serbia
Services provided
50% Customer Service Outsourcing20% Back Office Outsourcing20% Sales Outsourcing +110% Social Media MarketingFocus Areas
40% Email Support Services40% Phone Support Services20% Chat Support ServicesSee all 2 projectsFyxer Industries Ltd is a comprehensive Customer Service BPO firm offering Customer Support Outsourcing, Call Center Solutions, and digital marketing services. Reviewers consistently praise their exceptional dedication to client satisfaction and seamless integration of services, with 100% mentioning their effective project management and responsive communication. Fyxer is particularly noted for their proactive approach and ability to customize solutions according to client needs.
1 of 1 Email Support Services reviews is 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
Fyxer Industries Ltd has received overwhelmingly positive feedback in their Email Support Services, with approximately 95% of reviewers expressing high satisfaction. Clients consistently highlight their exceptional customer support, timely delivery, and effective communication. Notable strengths include their ability to enhance customer satisfaction and retention rates, alongside significant improvements in response and resolution times. A recurring theme in reviews is their tailored approach, integrating back-office support with digital marketing to drive client success. Areas for improvement are minor, suggesting a strong overall performance.
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2 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Software Company
5.0 — Fyxer Industries Ltd provides customer support and design services for a software company. Their work includes handling customer service via email and phone and delivering custom designs and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Fyxer Industries Ltd's excellent value for money, with one executive noting that their pricing 'fit our budget' while providing 'good value for cost.' Another client emphasized the company's ability to deliver comprehensive support that exceeded expectations. The overall sentiment reflects satisfaction with the cost-effectiveness of services, as well as a commitment to client needs and quality outcomes, reinforcing their reputation as a reliable partner.Was this helpful?
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$1,000+< $25 / hr250 - 999Baliuag, Philippines
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Data Annotation ServicesFocus Areas
30% Email Support Services50% Phone Support Services20% Chat Support ServicesSee all 1 projectsTelework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities.
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$5,000+< $25 / hr1,000 - 9,999
Services provided
65% Customer Service Outsourcing25% Call Center Services10% Back Office OutsourcingFocus Areas
31% Email Support Services38% Chat Support Services31% Phone Support ServicesSee all 6 projectsFirmsDesk is a comprehensive BPO and back-office service provider, excelling in customer service, call center operations, and technical support, including web design assistance. With 100% of reviews highlighting their proactive communication, high-quality work, and cost-effectiveness, FirmsDesk is praised for meeting client expectations and generating business growth. Their services are highly recommended, especially for startups and firms needing multilingual support.
Reviews mention Reasonable pricing
Clients have expressed satisfaction with FirmsDesk's reasonable pricing, highlighting it as a cost-effective solution for their needs. One client noted that FirmsDesk is 'cost-effective' and praised their ability to meet expectations without compromising quality. Overall, the sentiment surrounding pricing is positive, with clients appreciating the value provided relative to the investment made.-
Call Center & Translation Services for Outsourcing Company
5.0 Nov 5, 2021FirmsDesk’s communication skills and ability to transcribe from Arabic to English are impressive. Additionally, they are cost-effective.
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Industry Experience
FirmsDesk has demonstrated expertise across various industries, including 'Other Industry,' 'Food & Beverages,' and 'Business Services.' Clients have praised their customer service, technical support, and proactive communication. In the spa services sector, FirmsDesk significantly enhanced customer engagement and lead generation. In the food and beverage sector, their web support and call center services were particularly beneficial. Businesses seeking outsourcing solutions will find FirmsDesk's strengths in customer support and lead generation valuable.
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Other Industry Food & Beverages Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised FirmsDesk for providing excellent value for money. One client noted that their budget was well-covered while receiving quality service, stating, "They're covering my budget as well as my work, so I'm happy about it." Another mentioned their services were "cost-effective," while a third client highlighted the "decent pricing" as a reason for choosing FirmsDesk. Overall, the sentiment reflects satisfaction with both the cost and the quality of services provided.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing15% Call Center Services +115% Sales OutsourcingFocus Areas
60% Email Support Services30% Phone Support Services10% Chat Support ServicesSee all 1 projectsSeamless Virtual Assistant is a company specializing in administrative support services, including coordinating email messaging and setting up demo dates. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their timely delivery, helpful personal interactions, and alignment with client values, resulting in successful project outcomes. Clients consistently express satisfaction with their professionalism and responsiveness.
Industry Experience
Seamless Virtual Assistant has demonstrated expertise primarily in the construction industry, providing support in credentialing systems and email coordination. Clients have reported high satisfaction with their project management, timely delivery, and responsive communication. The overall sentiment is positive, highlighting their alignment with client values and their ability to generate successful outcomes, such as increased demo setups. Potential clients in construction can expect impactful results and a collaborative partnership.
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ConstructionWas this helpful?
Average Project Cost Breakdown
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Clients consistently praise Seamless Virtual Assistant for providing good value for money, as highlighted by a CEO who noted the company's pricing fit their budget and aligned with their values. The positive sentiment is reinforced by feedback on effective project management and timely delivery, indicating that the cost is justified by the quality of service received. Overall, clients feel they receive excellent value relative to the costs involved.Was this helpful?
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$1,000+$100 - $149 / hr50 - 249New York, NY
Services provided
20% Customer Service Outsourcing70% Public Relations10% Search Engine OptimizationFocus Areas
35% Email Support Services35% Phone Support Services30% Chat Support ServicesSee all 8 projectsPissedConsumer specializes in reputation management and SEO services. Reviews indicate a high level of customer satisfaction, with consistent praise for their effective SEO strategies and proactive management of online reviews. Notably, 100% of clients reported a resolution to negative reviews and an improvement in search engine rankings, highlighting their professionalism and attention to detail.
Reviews mention Detail-oriented
Clients have consistently praised PissedConsumer for their detail-oriented approach, emphasizing their commitment to achieving results rather than merely completing tasks. One client noted, 'They pay attention to detail and work for results, not just do tasks.' This sentiment reflects a high level of satisfaction with the thoroughness and effectiveness of their project management, contributing to successful outcomes such as improved search engine rankings and increased web traffic.-
SEO & Content Plan for Digital Products Agency
5.0 Jan 29, 2024They pay attention to detail and work for results, not just do tasks. I don't know what could have been done better. The PC team did our tasks in the best possible way.
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Industry Experience
PissedConsumer has demonstrated expertise primarily in the Design, Software, and Advertising & Marketing industries. Clients praised their SEO strategies and online reputation management efforts, noting significant improvements in search rankings and enhanced brand visibility. The overall sentiment reflects strong satisfaction with their communication, project management skills, and ability to deliver measurable results. This provider is especially well-suited for businesses seeking to improve their online presence, manage reviews, and execute effective marketing strategies.
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Design Software Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchPissedConsumer is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr250 - 999
Services provided
35% Customer Service Outsourcing35% Back Office Outsourcing30% Call Center ServicesFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 23 projectsMarke.tel is a Customer Service Outsourcing company specializing in front-office and back-office solutions for various industries. They have received overwhelmingly positive feedback, with notable achievements such as a 45% payroll cost reduction and first-response time improvements by up to 60%. Clients consistently praise their rapid scalability and seamless integration into existing systems, with 100% highlighting their effective communication and professionalism.
Reviews mention Great project management
Clients have consistently praised Marke.tel for their exceptional project management capabilities. One client highlighted the effectiveness of their hiring and onboarding processes, noting that changes in team members were handled proactively and smoothly. Communication was described as clear, timely, and proactive, fostering a strong working relationship. The overall sentiment reflects a high level of satisfaction with the speed and quality of results achieved, demonstrating Marke.tel's commitment to client needs and operational efficiency.-
BPO & Call Center Services for SaaS Platform
5.0 Jun 11, 2025They were very effective in project management. The process of hiring, onboarding, and operational matters were professionally and swiftly done. When we needed to change team members, this was done in a proactive and smooth manner too.
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5 of 5 Customer Service Outsourcing reviews are 5 stars5 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for Freight Services Company
5.0 — Marke.tel provides customer support services for a freight services company. They handle voice, chat, email, order processing, data entry, data labeling, quality assurance, and first-level Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Marke.tel's competitive pricing, describing it as fitting their budgets and providing good value for money. For instance, several CEOs noted a 45-55% reduction in payroll costs compared to in-house teams, alongside seamless integration and efficient service delivery. Feedback emphasized that the company's flat-rate pricing model, starting at $11 per seat per hour with no hidden fees, contributed to a strong overall sentiment of satisfaction regarding cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr50 - 249Manhattan Beach, CA
Services provided
75% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
33% Email Support Services34% Chat Support Services33% Phone Support ServicesSee all 1 projectsOmnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.
Industry Experience
Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.Was this helpful?
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Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Services provided
25% Customer Service Outsourcing30% Business Consulting25% Call Center Services +120% Market ResearchFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 23 projectsMiXBS is a Customer Service Outsourcing company specializing in Call Center Outsourcing and Remote Customer Care. Reviews indicate a high level of satisfaction, with approximately 100% of feedback highlighting their effective 24/7 customer support and seamless integration with client branding. Clients appreciate their cost-effective solutions and responsive support team, which enhances operational efficiency without compromising professionalism.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Staffing Co
5.0 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. Read moreWas this helpful?
Industry Experience
MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services.
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AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.Was this helpful?
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UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
20% Customer Service Outsourcing50% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
10% Email Support Services60% Phone Support Services20% Chat Support Services +110% Order Processing & TakingSee all 13 projects24H Virtual is a call center and virtual assistance company specializing in reception, call handling, and administrative support services. They have received overwhelmingly positive feedback from clients, with 100% of reviews noting their professionalism, patient communication, and effective project management skills. Clients appreciate the company's flexibility, responsiveness, and personalized customer service, often highlighting their ability to adapt to specific business needs.
Reviews mention Helpful
The feedback regarding 24H Virtual highlights their helpfulness and dedication. Clients appreciated Paul’s support, especially his willingness to provide detailed guidance on navigating the new website, which included over an hour of instruction. The team was consistently responsive, punctual, and reliable, ensuring that clients were well-informed throughout the project. Overall, the sentiment is highly positive, with strong recommendations for future engagements.-
Web Dev, Content Mktg & Branding for Cleaning Company
5.0 Oct 19, 2021Paul was very helpful. Even after the website was completed, he taught us how to navigate through the site. In fact, he spent over an hour explaining details. We also had other issues where we came back to him and he scheduled some time for us. Overall, he was very dedicated and patient.
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Industry Experience
24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.Was this helpful?
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$1,000+< $25 / hr10 - 49Rajkot, India
Services provided
30% Customer Service Outsourcing25% Mobile App Development15% Web Development +310% Application Management & Support10% Low/No Code Development10% Other Application DevelopmentFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 14 projectsVirva Infotech is a web development company recognized for its adept handling of diverse projects, from website redesigns to complex social networking apps. Client feedback reflects a high satisfaction rate, with 100% of reviewers highlighting their project management skills and commitment to delivering on time and within budget. Their flexibility and dedication to client success are frequently praised.
Reviews mention Well-organized projects
Clients have expressed high satisfaction with Virva Infotech's project management capabilities, noting their consistent adherence to timelines and budgets. One CEO highlighted the effective communication and documentation practices, stating that the detailed project estimates and regular progress reports enhanced transparency. Additionally, the team's flexibility in adapting to changing project scopes was praised, contributing to a well-organized project experience. Overall, the sentiment reflects strong approval of their structured approach to project execution.-
Web Development for Digital Marketing Agency
5.0 Feb 18, 2025Their project management skills are one of the main reasons we work with them. We have had the same project manager since day one. As a team they are very active in our Slack channel. We use Monday.com for our project management and Jira to track their daily progress. Every two weeks I get a report of how they utilize their time so I can see how efficient they have been with our specific solutions and requests. Above all they consistently meet or are under our estimated budget and they are very true to the timelines they provide.
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Industry Experience
Virva Infotech has garnered positive feedback across several industries, including Design, Information Technology, and Advertising & Marketing. Clients commend their expertise in website development, e-commerce integration, and application design, highlighting significant outcomes such as increased web traffic and client retention. The overall sentiment reflects a strong commitment to project success, timely delivery, and effective communication, making them a suitable partner for businesses seeking support in digital transformation and marketing solutions.
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Design Information technology Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchVirva Infotech is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Hindi
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$10,000+< $25 / hr50 - 249Durban, South Africa
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Back Office Outsourcing +25% Direct Marketing5% Social Media MarketingFocus Areas
10% Email Support Services80% Phone Support Services10% Chat Support ServicesSee all 5 projectsEc3 is a boutique call center specializing in customer renewal, retention, and lead conversion services. The company consistently receives positive feedback for its effective project management, innovative problem-solving, and strong alignment with clients' values. Approximately 100% of reviewers praise their proactive communication and professionalism, with no significant areas for improvement mentioned.
Reviews mention Exceptional results
Ec3 has received exceptional feedback from clients, particularly for their high productivity and quality results. One client highlighted their ability to consistently deliver ahead of schedule and respond effectively to needs. They praised Ec3's professional culture, knowledgeable staff, and strong project management. Overall, clients have noted that Ec3 not only meets but exceeds expectations, establishing themselves as a world-class provider in their market.-
Sales Outsourcing & Mktg for Offshoring Services Co
5.0 Jan 20, 2024Ec3 achieved great results for us in all regions, with high productivity, performance, and quality of results. As a result, we kept increasing the size of the projects with EC3 whom always responded extremely professionally to our requirements. We were impressed how well set up they´re and how much they invest in training their staff, also, they manage their projects very tightly, they have the systems, the infrastructure, the people and the culture to do it.
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Industry Experience
Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.
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Financial services IT Services Energy & natural resources TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
60% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +210% IT Managed Services10% Sales OutsourcingFocus Areas
43% Email Support Services43% Chat Support Services14% Phone Support ServicesSee all 6 projectsCenit Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Remote Customer Care. The company has received positive feedback for its reliability and efficiency, with clients highlighting timely hiring and cost-effective solutions. Approximately 85% of reviewers commend their value for cost and alignment with company values, while minor concerns about task selectivity were noted.
2 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service for IT Services Company
5.0 — Cenit Inc provides outsourced back office and customer service resources for an IT services company's end clients. The team fills various account management, payroll, HR, and copywriting positions. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchCenit Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$999 Full time Live Chat or Email Support. $1,499 Full time Live Chat or Email Support with backup. $1,899 Full time Live Chat and Email Support with backup.View PackagesCustomer Service Chat/Email
Enhance Customer Experience with Live chat powered by Live humans.Was this helpful?
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UndisclosedUndisclosed250 - 999Beograd, Serbia
Services provided
10% Customer Service Outsourcing20% Call Center Services20% Sales Outsourcing +105% Back Office Outsourcing5% Content Marketing5% Finance & Accounting Outsourcing (FAO)5% Graphic Design5% HR Consulting5% Mobile App Development5% Social Media Marketing5% UX/UI Design5% Web Design5% Web DevelopmentFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 5 projectsSilver Bell Group is a staffing and business process outsourcing company specializing in talent acquisition, employee management, and operational support. Reviews indicate strong client satisfaction, with over 90% of clients praising their flexibility, professional ethics, and ability to meet project timelines. Common themes include their effective recruitment practices and responsive project management. Clients have noted a desire for minor improvements in communication clarity and proactive planning.
Industry Experience
Silver Bell Group has demonstrated strong expertise across various industries, including Financial Services, Business Services, Advertising & Marketing, and Production. Clients consistently commend their high-quality talent acquisition, operational support, and effective lead generation strategies. Feedback highlights their responsiveness, professionalism, and adaptability, positioning them as a reliable partner for companies seeking scalability and efficiency. Overall, the sentiment is highly positive, suggesting a strong fit for businesses in need of robust staffing and operational solutions.
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Advertising & marketing Financial services Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Silver Bell Group's pricing, noting it as a good fit for their budgets and recognizing the value for money provided. One client emphasized that their collaboration exceeded expectations, describing it as the 'gold standard of win-win partnership'. Another remarked on the transparent pricing with no hidden fees, which allows for scalable hiring. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service received.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Ocala, FL
Services provided
60% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
10% Email Support Services75% Phone Support Services15% Order Processing & TakingSee all 1 projectsAnsafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.
Industry Experience
Ansafone Contact Centers has demonstrated strong expertise in the Government sector, particularly in emergency response scenarios, such as supporting FEMA's hurricane relief efforts. Clients praise their responsiveness, flexibility, and skilled personnel, highlighting their capacity to manage high call volumes effectively. Overall sentiment is highly positive, with clients noting their ability to adapt to changing requirements and maintain clear communication, making them a suitable choice for government-related projects.
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GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Ansafone Contact Centers as offering good value for money, particularly in high-pressure situations. One client noted their investment exceeded $1,000,000 but highlighted the exceptional quality of service and responsiveness from the team. Their flexibility and ability to manage high call volumes were particularly praised. Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided, despite suggestions for improved initial communications.Was this helpful?
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UndisclosedUndisclosed250 - 999Gdańsk, Poland
Services provided
10% Customer Service Outsourcing15% Application Management & Support15% Application Testing +610% Call Center Services10% Custom Software Development10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% Web DevelopmentFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsAplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.
Reviews mention Understands their clients' needs
The reviews for Aplitt sp. z o.o. reflect a highly positive sentiment regarding their understanding of client needs. Clients have praised the company's flexibility, availability, and effective communication. One client specifically noted their ease of communication and adaptation to requirements, stating, 'We recommend Aplitt to other business owners primarily due to their understanding and professional approach.' Overall, Aplitt demonstrates a strong commitment to aligning with client objectives and delivering quality results.-
Mobile App Dev for Credit Union
5.0 May 15, 2023We recommend Aplitt to other business owners primarily due to their ease of communication, understanding, and adaptation to client requirements, as well as their professional approach to implementation. Our technology partner made sure that the project was in line with best practices and industry standards. Together, we worked on developing and testing a mobile application to ensure the highest quality of the product.
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Industry Experience
Aplitt sp. z o.o. has demonstrated significant expertise in the financial services industry, receiving positive feedback for their effective project management and adaptability. Clients praised their ability to deliver timely solutions, such as mobile applications and secure financial systems. Their strong communication skills and commitment to meeting client needs were highlighted as key strengths. Overall, Aplitt is well-suited for projects in the financial sector, particularly those requiring software development and integration.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with Aplitt sp. z o.o.'s overall cost and value for money, noting that the company's pricing fits within their budgets while delivering high-quality results. One client highlighted 'good value for cost' as a key reason for their selection, while another praised Aplitt's flexibility and professional approach. Overall, the sentiment reflects that Aplitt provides competitive pricing coupled with effective service, making them a recommended partner for future projects.Was this helpful?
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Undisclosed< $25 / hr250 - 999
Services provided
35% Customer Service Outsourcing35% Sales Outsourcing30% Call Center ServicesFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 11 projectsCabilyt is a Customer Service BPO specializing in call center solutions, including lead generation and customer service. Ninety percent of reviews commend their tailored approach and flexibility, contributing to increased leads and customer satisfaction. Clients appreciate Cabilyt's efficient project management and proactive communication, though some suggest enhancing reporting tools for deeper insights.
Reviews mention High-quality work
The client expressed high satisfaction with Cabilyt's work, highlighting the quality of leads generated and effective communication. They noted immediate positive results, including successful meetings from the first day of using the provided lists. The client appreciated the timely delivery and responsiveness to their needs, emphasizing that the outcomes aligned perfectly with expectations. Overall, the sentiment reflects strong approval, with no identified areas for improvement.-
Lead Generation Services for Real Estate Company
5.0 Sep 5, 2025What stood out to me was the quality of their leads and the way they communicated. It saved me a lot of time, and everything they promised was delivered the way we agreed. Honestly, I didn’t see anything that needed fixing. The work was solid all the way through.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for International Ride-Hailing Services Company
5.0 — Cabilyt provides call center services for an international ride-hailing service company. The team is responsible for lead generation, customer service, and appointment setting. Read moreWas this helpful?
Industry Experience
Cabilyt has demonstrated solid expertise in the real estate, software, business services, and IT services industries. Clients from the real estate sector praise their lead generation and organizational skills, noting significant increases in qualified leads and successful deal closures. In the software industry, feedback highlights their effectiveness in driver recruitment and operational support. Overall, Cabilyt is regarded as dependable and proactive, making them a strong fit for clients in real estate and technology-focused sectors.
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Business services IT Services Software Real estateWas this helpful?
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$1,000+< $25 / hr50 - 249Gurugram, India
Services provided
25% Customer Service Outsourcing45% Call Center Services15% Content Moderation Services +210% Sales Outsourcing5% Back Office OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 12 projectsTech Fi Technologies specializes in Customer Support Outsourcing with a focus on chat support services. The overall feedback highlights their timely, high-quality resolutions, strong project management, and responsiveness. Clients appreciate their detailed reporting and analytics, which contribute to improved customer satisfaction scores.
Reviews mention Patient
Clients have consistently noted Tech Fi Technologies' exemplary patience and willingness to accommodate changes during project execution. One client emphasized that both Mayank and his team were 'very helpful, patient and provided their suggestions,' successfully navigating multiple iterations. Another review highlighted their 'patience' as impressive, demonstrating a commitment to achieving client satisfaction. Overall, the sentiment reflects a strong appreciation for the team's patient approach and effective collaboration.-
Web Redesign for Software Development Company
5.0 Oct 27, 2021We are happy with techFi’s approach towards providing solution. Mayank and his team member, both were very helpful, patient and provided their suggestions. There were many changes and iterations happened while working on project but they happily helped us achieving what we were looking for.
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Web Redesign for Software Development Company
5.0 Oct 27, 2021Their knowledge of their subject and patience was impressive, achieving clients' satisfaction.
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Industry Experience
Tech Fi Technologies has demonstrated expertise in various industries including Software, Legal, Nonprofit, Healthcare, Real Estate, Consumer Products, and Human Resources. Clients report strong satisfaction with their web development and call center services, noting effective communication, timely delivery, and attention to client feedback. Particularly in sectors like Healthcare and Nonprofits, their impact is seen in enhancing user engagement. Overall, their strengths lie in project management, custom web solutions, and building long-term client relationships across multiple sectors.
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Software Legal Nonprofit Healthcare Real estate Consumer Products Human Resources Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Tech Fi Technologies has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlighted their competitive pricing, with one stating they charged a 'very fair amount not too high and not too low.' Another client emphasized their impressive efficiency and the quality of work delivered within budget. Overall, the sentiment reflects satisfaction with the balance of cost and quality, positioning Tech Fi as a strong choice for budget-conscious projects.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wexford, PA
Services provided
10% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +420% Finance & Accounting Outsourcing (FAO)10% Employer of Record (EOR) Services10% Other Digital Marketing10% Recruitment Process OutsourcingFocus Areas
30% Email Support Services30% Chat Support Services25% Phone Support Services +115% Order Processing & TakingSee all 9 projectsIntegra Global Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviewers commend the company's reliability, accuracy, and efficient project management, noting that tasks are consistently completed on schedule and with attention to detail. Over 80% of reviews highlight their effective communication and cost-effective services, although some suggest improvements in proactive scheduling and workflow optimization.
7 of 7 reviews are 5 stars2 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Recent reviews of Integra Global Solutions highlight a strong overall sentiment, emphasizing their reliability, cost-effectiveness, and responsive project management. Clients noted significant improvements in efficiency, such as a 50% reduction in month-end close time and a 40% decrease in internal workload. Many appreciated the seamless integration and white-label services, which allowed them to maintain control over client relationships. Areas for improvement include offering more strategic guidance and proactive scheduling.Was this helpful?
2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Staff Augmentation for Medical Billing Company
5.0 — Integra Global Solutions provides ongoing medical billing services for a medical billing company. The team handles the client's growing workloads and is expected to maintain accuracy and Read moreWas this helpful?
Industry Experience
Integra Global Solutions has garnered positive feedback across various sectors, particularly in Healthcare and Business Services. Clients commend their efficiency in medical billing and accounting, resulting in improved operational accuracy and reduced workload. In the eCommerce sector, they provide cost-effective solutions that enhance financial reporting and client service capabilities. Overall, the sentiment is strongly favorable, highlighting Integra's expertise, reliability, and proactive communication, making them an ideal partner for companies seeking efficient outsourcing solutions in healthcare, business services, and eCommerce.
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Business services Medical Healthcare eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback regarding Integra Global Solutions highlights a consistent sentiment of good value for cost across multiple reviews. Clients appreciated the affordability, with one stating, 'Pricing fit our budget,' and others noting 'good value for cost.' The cost-effectiveness of their services was emphasized, as clients reported significant reductions in overhead and improved operational efficiency. Overall, clients felt that the financial investment in Integra's services yielded substantial returns, both in terms of cost savings and enhanced service quality.Was this helpful?
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$1,000+Undisclosed50 - 249Málaga, Spain
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsAtender Group is a reliable and trustworthy partner specializing in building interactive platforms for businesses. The feedback highlights their effective communication and genuine interest in client growth, receiving 100% positive reviews. Clients note their impressive commitment to improvement and fostering long-term relationships.
Industry Experience
Atender Group has received positive feedback primarily in the Advertising & Marketing sector, recognized for their reliability, effective communication, and genuine interest in client growth. Their collaborative approach has facilitated measurable outcomes and strong partnerships, making them a preferred provider in this industry. Potential clients in Advertising & Marketing can expect a trustworthy and committed partner in Atender Group, with a proven track record of successful collaborations and impactful results.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Atender Group is perceived as a reliable partner that provides good value for money. Clients appreciate their commitment to collaboration and growth, with one client noting, "They are trustworthy and reliable, and their communication enables great results." Overall sentiment indicates satisfaction with the pricing relative to the quality of service, as no areas for improvement were identified in terms of cost efficiency.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing15% Call Center Services +115% Sales OutsourcingFocus Areas
20% Email Support Services40% Chat Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 3 projectsANTS is a Customer Service Outsourcing (CSO) company specializing in creating efficient sales and support teams. Their services have led to a 74% increase in net sales and a 39% growth in returning customer requests. Reviews highlight their result-oriented approach, flexibility, and 24/7 availability, with 100% positive feedback emphasizing prompt responsiveness and innovative problem-solving.
1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Petroleum Products Trading Company
5.0 — ANTS provides ongoing phone support and after-sales support for a petroleum products trading company. The team created a script sale strategy and post-selling services strategy. Read moreWas this helpful?
Industry Experience
ANTS demonstrates strong expertise in the Energy & Natural Resources sector, particularly in petroleum products trading. The company has been praised for forming efficient sales teams and implementing effective post-selling service strategies, which led to a 74% increase in net sales and a 39% rise in repeat customer requests. Clients appreciate ANTS for their result-oriented approach, flexibility, and responsiveness, indicating a positive overall sentiment in this industry.
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Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients perceive ANTS as offering good value for money, with one review highlighting their competitive pricing and alignment of company values. The Co-Managing Partner of Nord Energy LLC noted that ANTS provided a flexible management approach and 24/7 support, contributing to a significant 74% growth in net sales. Overall, feedback indicates satisfaction with the cost relative to the results achieved, affirming ANTS's effectiveness as a partner.Was this helpful?
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List of the Top 15 Email Support Outsourcing Companies
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Email Support Services75% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
55% Customer Service Outsourcing17% Email Support Services45% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% Customer Service Outsourcing30% Email Support Services40% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing40% Email Support Services40% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing20% Email Support Services85% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Email Support Services70% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing10% Email Support Services60% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.7/40.019.8/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.6/40.017.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing20% Email Support Services70% Other -
$10,000+< $25 / hr10,000+Canton, OH
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing15% Email Support Services70% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.1/40.018.2/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing30% Email Support Services35% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing15% Email Support Services50% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
80% Customer Service Outsourcing20% Email Support Services20% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
50% Customer Service Outsourcing40% Email Support Services50% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing25% Email Support Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.9/40.016.6/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Customer Service Outsourcing10% Email Support Services40% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.4/40.016/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Email Support Services55% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing19% Email Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Long Beach, CA
Ability to deliver
32.1/40.016.8/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing22% Email Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.9/40.017/20 Reviews6.7/10 Clients & Experience7.2/10 Market PresenceService focus
45% Customer Service Outsourcing30% Email Support Services55% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32.1/40.017.2/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
20% Customer Service Outsourcing30% Email Support Services80% Other -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
33.4/40.019.8/20 Reviews4.4/10 Clients & Experience9.2/10 Market PresenceService focus
15% Customer Service Outsourcing25% Email Support Services85% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Ability to deliver
32.2/40.016/20 Reviews9.3/10 Clients & Experience6.9/10 Market PresenceService focus
25% Customer Service Outsourcing35% Email Support Services75% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.3/40.017.8/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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