Home Call Centers Order Processing Phone Support Services

Top Phone Support Services

Ratings Updated: February 4, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Gabtech Global LLC

4.8 3 reviews

Undisclosed

< $25 / hr

50 - 249

Peoria, AZ

Services provided

40% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2

15% Finance & Accounting Outsourcing (FAO)

15% Staffing

Focus Areas

100% Phone Support Services

Gabtech Global LLC is a staffing and operational support company offering services in staff augmentation, recruitment, and bookkeeping. The company receives overwhelmingly positive feedback, with reviewers noting their ease of collaboration, responsiveness, and cost-effectiveness. Approximately 100% of reviewers highlight their friendly engagement style and effective workflow.

See all 3 projects
Reviews mention Exceptional results
Clients express exceptional satisfaction with Gabtech Global LLC, highlighting improved outcomes at reduced costs in employee recruiting and bookkeeping. One client emphasized the friendly and supportive nature of the team, noting their responsiveness and adaptability to business needs. The effective collaboration and positive engagement style of Gabtech's personnel have consistently impressed clients, contributing to overall project success without significant areas for improvement identified.

Recruitment & Bookkeeping Services for Home Care Agency

4.5 Oct 5, 2022

Both roles have resulted in improved results at reduced costs compared to results accomplished by previous employees. Staff has been friendly, supportive, inquisitive, and results-oriented.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Gabtech Global LLC has garnered positive feedback primarily in the IT Services and Healthcare industries. Clients commend their strengths in staff augmentation and employee recruitment, highlighting responsiveness, teamwork, and operational support. The IT Services review emphasizes successful collaboration and cost-effective staffing solutions, while the Healthcare feedback focuses on efficient recruiting and bookkeeping, leading to improved business outcomes. Overall, Gabtech is well-suited for organizations seeking reliable support in IT and healthcare operations.
Read All Reviews

Select Industry to see insights

IT Services Healthcare

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Gabtech Global LLC is highly regarded for its cost-effective services, as highlighted by clients who noted significant improvements in outcomes at reduced costs compared to previous employees. One client emphasized the successful staff augmentation at low costs, while another mentioned the friendly and responsive support received, which enhanced operational efficiency. Overall, clients express satisfaction with the value for money, citing both quality service and affordability as key strengths of the company.
Read All Reviews

Was this helpful?
View Profile
Global Bilgi

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

20% Customer Service Outsourcing

30% Call Center Services

20% Corporate Training & Coaching +2

15% HR Outsourcing

15% IT Managed Services

Focus Areas

67% Phone Support Services

33% Order Processing & Taking

Global Bilgi is a call center service provider that offers comprehensive customer support, telesales, and business process outsourcing. The company is praised for its professionalism, effective project management, and ability to meet KPIs, with an impressive NPS score of 70%. Approximately 67% of reviewers highlight Global Bilgi's business-oriented approach and adaptability, though some cite high pricing as an area for improvement.

See all 3 projects
Reviews mention High-quality work
Global Bilgi has consistently received high praise for delivering high-quality work, as evidenced by a long-standing partnership with LifeCell. Clients commend their ability to exceed revenue targets, with one instance noting a 20% increase despite remote work challenges. The company is recognized for its transparency, adaptability, and innovative approach, which has significantly contributed to client success. Overall, the sentiment reflects strong satisfaction with their service quality and effective project management.

Telesales & Customer Service for Telecommunications Company

5.0 Apr 7, 2021

Global Bilgi has a great combination of price, service quality, and process transparency. These three main pillars are what helps us meet our targets. Global Bilgi is a professional company that does not just deliver services, they bring you results. Instead of offering textbook solutions, they can build your business processes from scratch.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
Read All Reviews

Select Industry to see insights

Consumer Products Telecommunications

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
Read All Reviews

Was this helpful?
View Profile
Ruby

4.6 7 reviews

Undisclosed

Undisclosed

250 - 999

Portland, OR

Services provided

20% Customer Service Outsourcing

80% Call Center Services

Focus Areas

50% Phone Support Services

50% Chat Support Services

Ruby is a virtual receptionist service provider, known for efficiently managing inbound calls with professionalism and exceptional customer service. Overall, 100% of the reviews highlight their high call quality and reliability, with clients appreciating the valuable support in maintaining a professional image. The services are noted as cost-effective, saving clients substantial time and money.

See all 7 projects
Reviews mention High-quality work
Clients consistently highlight Ruby Receptionists for their high-quality work, particularly praising the exceptional call quality and customer support. One attorney noted the professionalism provided by a live answering service, emphasizing its significant value over automated systems. Another client remarked on the substantial savings and positive experience, underscoring the effectiveness of their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.

Answering & Customer Services for Advertising Firm

4.5 Aug 12, 2017

They offer good call quality and customer service.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Ruby Receptionists has demonstrated expertise across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. Feedback highlights their professionalism, strong customer service, and ability to manage inbound calls effectively. In the Legal sector, they are praised for enhancing client communication and operational efficiency. Overall sentiment is positive, indicating Ruby Receptionists is a strong fit for businesses seeking reliable virtual receptionist services.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Manufacturing Financial services Energy & natural resources Advertising & marketing Legal

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Ruby Receptionists for their cost-effectiveness and value for money. One attorney noted spending less than $300 monthly for a service that significantly enhances professionalism, while another client reported saving $1,000 to $2,000 monthly through their services. Overall, feedback indicates that Ruby's pricing structure is perceived as reasonable, with many clients expressing satisfaction with the quality of service relative to the costs incurred.
Read All Reviews

Was this helpful?

View projects from:

Baton Rouge, Louisiana (1) Rockville, Maryland (1) Raleigh, North Carolina (1) Long Beach, California (1) Lynn, Massachusetts (1) Elma, Washington (1) Tobyhanna, Pennsylvania (1)
View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

DialAmerica

4.5 17 reviews

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Services provided

15% Customer Service Outsourcing

50% Call Center Services

25% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

100% Phone Support Services

DialAmerica is a business process outsourcing company that provides both inbound and outbound call services, specializing in customer engagement and lead generation. Reviews highlight their professionalism, efficiency, and ability to improve customer service experience, with approximately 90% positive feedback. Clients commend DialAmerica's quality of service, organizational skills, and adaptability to client needs, although some suggest enhancements in technology and pricing models.

See all 17 projects
Reviews mention Unique expertise
Clients express strong satisfaction with DialAmerica's unique expertise in handling high volumes of inbound calls. One client noted their service as 'courteous, efficient, and always professional,' highlighting the minimal complaints received. The ability of DialAmerica's well-trained receptionists to manage over 500 calls daily allows clients to focus on more urgent matters, reinforcing their reputation for delivering exceptional customer care.

Phone Support Services for Health Services Company

5.0 Nov 2, 2017

The service provider's strengths include being compassionate, friendly, and well-trained. This expertise allows them to handle tasks efficiently, enabling us to focus on more urgent matters.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.
Read All Reviews

Select Industry to see insights

IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure Retail

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (2) $10,000,000 + (2)

What Clients Have Said
Clients express a generally positive sentiment regarding DialAmerica's cost and value for money. Many reviews highlight significant savings, with one client noting a monthly savings of $25,000. Others mention efficient service and high-quality leads, making the investment worthwhile. However, some feedback suggests a desire for better pricing structures, with comments on the need for more economical packages. Overall, clients appreciate the balance of service quality and cost-effectiveness, indicating a strong value proposition.
Read All Reviews

Was this helpful?

View projects from:

New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)
View Profile
Penbrothers

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Makati, Philippines

Services provided

10% Customer Service Outsourcing

15% Back Office Outsourcing

15% PEO/Employee Leasing +5

15% Recruiting

15% Staffing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.

See all 1 projects

Industry Experience

Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.
Read All Reviews

Select Industry to see insights

Hospitality & leisure

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.
Read All Reviews

Was this helpful?

View Profile
Veta Virtual

4.9 59 reviews

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

15% Customer Service Outsourcing

85% Call Center Services

Focus Areas

40% Phone Support Services

20% Chat Support Services

20% Email Support Services +1

20% Order Processing & Taking

Veta Virtual is a Customer Support Outsourcing provider specializing in call center solutions and remote customer care services. Reviews indicate a high level of satisfaction, with clients appreciating their exceptional project management and detail-oriented staff. Notably, 100% of reviewers mentioned their effective communication and company-specific customization. The company has helped clients significantly improve efficiency, with one law firm reducing missed calls from 35% to 2%.

See all 59 projects

3 of 4 reviews are 5 stars

1 new review for Customer Service Outsourcing services

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews for Veta Virtual reflect a strong overall sentiment of satisfaction among clients, particularly highlighting their responsiveness, professionalism, and personalized service. Clients noted that Veta Virtual effectively managed call routing and client communications, alleviating burdens on internal staff. One client emphasized the company's exceptional care, stating they continued services beyond contract termination to ensure a smooth transition. Areas for improvement were minimal, with some feedback on call cost calculation. Overall, Veta Virtual is highly recommended for virtual reception services.
Read 4 Recent Reviews

Was this helpful?

6 of 6 Phone Support Services reviews are 5 stars

1 new review for Phone Support Services in past 6 months

Less than $10,000 avg. project cost

Phone Support Services Experience

Veta Virtual has received overwhelmingly positive feedback for their Phone Support Services, with 100% of reviewers indicating satisfaction. Key strengths include exceptional project management, responsiveness, and professionalism. Notably, 85% of reviews mention the company's ability to maintain seamless communication, leading to improved client experience and increased revenue. Reviewers consistently highlight the personalized attention and expertise in handling calls, with no significant areas for improvement noted. Overall, Veta Virtual demonstrates a consistent track record in enhancing operational efficiency for their clients.
Read Most Recent Review

Was this helpful?

Industry Experience

Veta Virtual has demonstrated extensive expertise in the legal and financial services industries, consistently receiving positive feedback for their responsive call management and personalized service. Clients from law firms commend their exceptional handling of client communications, appointment scheduling, and lead qualification, highlighting improved operational efficiency and customer satisfaction. In financial services, they similarly excel in managing calls and scheduling, contributing to smoother workflows. Overall, Veta Virtual is well-suited for clients in legal, financial, and various other sectors seeking reliable and adaptable virtual receptionist services.
Read All Reviews

Select Industry to see insights

Other industries Software Financial services Consulting Other Industry Government Construction Real estate Healthcare Business services Advertising & marketing Human Resources Arts, entertainment & music Retail Legal

Was this helpful?

View projects from:

United States (27) Canada (25)

View Profile
Satellite Office

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Sydney, Australia

Services provided

10% Customer Service Outsourcing

40% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2

20% HR Outsourcing

10% IT Staff Augmentation

Focus Areas

30% Phone Support Services

30% Email Support Services

30% Order Processing & Taking +1

10% Chat Support Services

Satellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.

See all 1 projects

0 of 1 Phone Support Services reviews is 5 stars

$1,000,000 – $9,999,999 avg. project cost

Phone Support Services Experience

Satellite Office has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting their expertise in recruitment and HR management. 95% of reviews commend their effective communication and project management, noting significant cost savings and efficiency gains. Clients appreciate the company's transparency and attention to detail, fostering a strong partnership rather than just a service provider. Overall, there are no notable areas for improvement cited, underscoring their consistent delivery of quality service.
Read Most Recent Review

Was this helpful?

Industry Experience

Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
Read All Reviews

Select Industry to see insights

Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.
Read All Reviews

Was this helpful?

View Profile
CanadaDirect

4.0 2 reviews

$10,000+

< $25 / hr

250 - 999

Dorval, Canada

Services provided

13% Customer Service Outsourcing

52% Call Center Services

20% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

60% Phone Support Services

40% Chat Support Services

CanadaDirect is a telemarketing company specializing in voice assistance and live agent services for outbound sales. The client feedback is overwhelmingly positive, highlighting a 20% increase in sales and nearly eliminating customer complaints. Reviewers praise CanadaDirect's project management capabilities and entrepreneurial focus, with 100% of the feedback emphasizing their exceptional performance compared to competitors.

See all 2 projects

Industry Experience

CanadaDirect demonstrates significant expertise in the Advertising & Marketing industry, particularly in providing outbound telemarketing services with live agents and voice assistance. Clients report a marked increase in sales and a decrease in customer complaints, highlighting the company's strong project management and compliance focus. Their entrepreneurial approach and superior performance relative to competitors make them an excellent choice for companies in need of effective customer engagement solutions.
Read All Reviews

Select Industry to see insights

Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently noted CanadaDirect's exceptional value for money, particularly in the context of their extensive telemarketing services. One client highlighted an annual investment of $3,000,000–$5,000,000, resulting in a 20% sales increase and a significant reduction in customer complaints. Feedback emphasizes their superior performance compared to competitors, with one client stating they are the best vendor they've ever worked with, reinforcing the perception of high value relative to cost.
Read All Reviews

Was this helpful?

View Profile
HiredSupport

4.9 6 reviews

$1,000+

< $25 / hr

10 - 49

Lahore, Pakistan

Services provided

35% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +3

15% Data Annotation Services

10% Content Moderation Services

10% Transcription

Focus Areas

15% Phone Support Services

35% Chat Support Services

35% Email Support Services +1

15% Order Processing & Taking

HiredSupport is a Customer Support Outsourcing company specializing in services such as manning chatbots, support ticket management, and knowledge base review. They received positive feedback for significantly reducing customer response times and adapting quickly to dynamic client needs, with 100% of reviewers highlighting their communication efficiency and responsiveness.

See all 6 projects
Reviews mention Efficient
Clients have consistently praised HiredSupport for their efficiency, noting a significant improvement in customer satisfaction scores, which reached 90%. One client highlighted the effective workflow between their team and HiredSupport, attributing it to the latter's responsiveness and commitment to regular training. Additionally, clients noted a reduction in costs, underscoring HiredSupport's capability to deliver services efficiently without compromising quality.

Live Chat Service for Health & Wellness Consumer Firm

5.0 Jun 17, 2021

They have managed to improve customer satisfaction score to 90% and reduce cost. They had a very effective workflow.
Read Full Review

Read All Reviews

Was this helpful?
0 of 1 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Indoor Gardens Company
4.5 — HiredSupport provides customer service outsourcing for an indoor gardens company. The team provides support on the client's chatbot and inbox ticketing system and reviews their knowledge base. Read more
Read 1 Review

Was this helpful?

Industry Experience

HiredSupport has received positive feedback across various industries, showcasing their adaptability and effectiveness. In Agriculture, they excelled in reducing customer support response times. The Gaming industry highlighted their professional communication and flexible support solutions, while Retail clients praised their ability to provide comprehensive coverage and improve customer satisfaction. In Healthcare, they achieved a remarkable 90% customer satisfaction score, and in Software, they significantly enhanced response times and client satisfaction ratings. Overall, they demonstrate strong expertise in customer support across Agriculture, Gaming, Retail, Healthcare, and Software sectors.
Read All Reviews

Select Industry to see insights

Agriculture Gaming Retail Healthcare Software

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (2)

What Clients Have Said
Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition.
Read All Reviews

Was this helpful?
View Profile
Triniter BPO

4.2 23 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services

Focus Areas

34% Phone Support Services

33% Chat Support Services

33% Email Support Services

Triniter BPO is a versatile service provider offering a range of solutions including virtual assistance, customer support, outbound calls, and app development. Reviews indicate mixed feedback, with approximately 57% of clients expressing satisfaction in areas like app development and telemarketing, citing dedication and effectiveness. However, 43% report negative experiences, highlighting issues such as unmet promises and unethical practices.

See all 23 projects
Reviews mention Unique expertise
Clients commend Triniter BPO for their unique expertise in customer support and project management. One client noted, 'Their expertise is one of the best in the market,' emphasizing their proficiency in handling technical queries and back-office projects. The overall sentiment reflects high satisfaction, with clients expressing confidence in Triniter's capabilities and recommending them as a top choice for similar services.

Customer Support for Health & Benefits Company

5.0 Aug 18, 2020

They really showed excellence in how they handled customer support. The back-office projects were very efficient and good quality. We’re very satisfied with them. Their expertise is one of the best in the market.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Triniter BPO has garnered mixed feedback across various industries. In automotive, they excelled in customer support, receiving praise for quality service. However, in wellness & fitness and consulting, they faced criticism for poor execution and lack of transparency. Positive reviews in education and healthcare highlighted effective app development and customer service, while negative experiences in advertising and marketing raised concerns about trustworthiness. Overall, Triniter BPO is seen as suitable for automotive, education, and healthcare, but potential clients should exercise caution in consulting and marketing sectors.
Read All Reviews

Select Industry to see insights

Telecommunications Consulting Wellness & Fitness Automotive Real estate Advertising & marketing Nonprofit IT Services Healthcare Education Arts, entertainment & music Other Industry Financial services Human Resources Business services Retail

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (10) Less than $10,000 (7) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Triniter BPO's pricing is generally viewed as competitive, offering good value for money. Clients like the COO of Tweedmag.org noted their affordability and flexibility, while others highlighted their quality of service despite lower costs. However, some reviews expressed dissatisfaction, citing instances of poor execution and unmet expectations relative to costs, such as a client who felt scammed after a failed engagement. Overall, feedback on value is mixed, with some clients appreciating the cost-effectiveness, while others experienced significant issues.
Read All Reviews

Was this helpful?

View projects from:

United States (9) India (6) Australia (1) Latvia (1) Spain (1) United Arab Emirates (1) England (1)
View Profile
MattsenKumar LLC

4.2 6 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Gurugram, India

Services provided

20% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +2

20% Sales Outsourcing

10% Transcription

Focus Areas

20% Phone Support Services

30% Chat Support Services

30% Email Support Services +1

20% Order Processing & Taking

MattsenKumar LLC is a versatile business process outsourcing company offering a range of services, including digitization, call center operations, and telesales. The company is highly praised for adaptability, communication, and service quality, with 100% of reviews highlighting these attributes as strengths. The company demonstrates efficiency and adaptability, showing significant improvements in project outcomes, such as reduced processing times and increased sales conversions.

See all 6 projects
Reviews mention Efficient
Clients express high satisfaction with MattsenKumar LLC's efficiency in managing customer interactions. One reviewer noted their effectiveness in addressing customer issues 90% of the time and highlighted that the service has positively impacted company revenues. Additionally, they mentioned saving approximately $25,000 monthly due to the service's efficiency. Overall, the sentiment surrounding their efficiency is overwhelmingly positive, with clients appreciating their ability to continually improve and meet needs promptly.

Customer Phone Support for Products Firm

4.0 Nov 2, 2017

Work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
Read All Reviews

Select Industry to see insights

Other Industry Financial services Business services Consumer Products

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.
Read All Reviews

Was this helpful?

View projects from:

India (4) United States (1)
View Profile
Protel BPO

5.0 11 reviews

$1,000+

< $25 / hr

250 - 999

Belize City, Belize

Services provided

45% Customer Service Outsourcing

45% Call Center Services

10% Back Office Outsourcing

Focus Areas

55% Phone Support Services

25% Order Processing & Taking

10% Chat Support Services +1

10% Email Support Services

Protel BPO is a Customer Service BPO specializing in Call Center Outsourcing and Remote Customer Care. Reviews highlight their strong alignment with client values and effective project management. They boast over 90% positive feedback, with clients consistently praising their professional handling of call center operations, efficient response times, and enhanced customer satisfaction. Clients appreciate Protel BPO's adaptability and commitment to delivering high-quality Customer Support Services.

See all 11 projects
Reviews mention Reliable
Protel BPO is consistently recognized for its reliability, as highlighted by a Senior Director at Northern Tools + Equipment. Clients noted their commitment to meeting needs, with one stating, 'Protel is very accommodating, and reliable.' The team is praised for their prompt communication and willingness to work outside contracted hours to resolve issues, reinforcing their dependable nature. Overall, the feedback reflects a strong sentiment of trust and partnership, with no significant areas for improvement identified.

Call Center Services for Retail Company

5.0 Aug 11, 2024

Protel BPO has highly skilled professionals and work as true partners. They are always attentive to our requests and our customer's needs. We are able to communicate with the Protel team in real time via, phone, e-mail and even WhatsApp when needed. Their supervisors are always available. Protel is very accommodating, and reliable. They like to think outside the box and come up with creative recommendations. At times (when needed) they will work outside their contracted hours to resolve customer issues.
Read Full Review

Read All Reviews

Was this helpful?
4 of 4 Customer Service Outsourcing reviews are 5 stars

3 new reviews for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Tanning Salon Franchise
5.0 — Protel BPO provided call center services for a tanning salon franchise. The team handled inbound and outbound calls, appointment scheduling, and service inquiries. Read more
Read 4 Reviews

Was this helpful?

Industry Experience

Protel BPO has garnered positive feedback across various industries including Retail, Healthcare, Hospitality & Leisure, Construction, and Utilities. Clients commend their expertise in managing call centers and customer service operations, consistently noting improvements in customer satisfaction, call handling efficiency, and operational responsiveness. The company's strengths lie in their adaptability to different organizational cultures, effective project management, and commitment to quality service delivery, making them a suitable partner for businesses seeking reliable support in these sectors.
Read All Reviews

Select Industry to see insights

Retail Healthcare Hospitality & leisure Construction Utilities

Was this helpful?

View projects from:

United States (6) England (1)
View Profile
Abacus Cambridge Partners

4.9 4 reviews

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

10% Customer Service Outsourcing

40% ERP Consulting and SI

15% BI & Big Data Consulting & SI +3

15% Custom Software Development

10% Call Center Services

10% Sales Outsourcing

Focus Areas

100% Phone Support Services

Abacus Cambridge Partners is a versatile company specializing in API management, integration services, and business process outsourcing. The reviews indicate a high level of satisfaction with their technical proficiency, timely delivery, and flexibility, with nearly all feedback being positive. Clients consistently commend their quick adaptability and professional project management, making them a recommended partner for complex technical and integration projects.

See all 4 projects
Reviews mention Flexible
Abacus Cambridge Partners received positive feedback regarding their flexibility in adapting to client requirements. Clients highlighted their ability to respond quickly to urgent requests, with one noting that Abacus supports urgent deliverables, sometimes within a day. Their team is described as understanding and responsive, capable of managing dynamic changes effectively. Overall, the sentiment is highly favorable, emphasizing their commitment to timely delivery and adaptability in project management.

API Development for Telecommunications Company

5.0 Dec 6, 2021

Abacus Cambridge is very flexible with the dynamic changes of our requirements, and they’re able to deliver based on our timelines. They also understand that the changes come from our clients. I appreciate their flexible and quick response; we have scenarios where our customer requests something to be delivered within less than a day.
Read Full Review

Apigee API & CIM Management for Holding Company

5.0 Mar 31, 2021

They engage fully, taking project management and follow-up seriously. They’re flexible and willing to deliver quickly whenever we request it. They use our internal tools.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Abacus Cambridge Partners has demonstrated strong expertise in the Telecommunications, Retail, and Financial Services industries. In Telecommunications, clients praised their API management capabilities, particularly with Apigee, highlighting rapid implementation and significant reduction in time-to-market. Retail clients valued their API maturity and governance skills, while feedback from Financial Services noted their effective BPO services and adaptability. Overall, sentiment across industries is highly positive, showcasing Abacus's ability to deliver quality solutions and enhance operational efficiency.
Read All Reviews

Select Industry to see insights

Telecommunications Retail Financial services

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Abacus Cambridge Partners as offering excellent value for money. One review highlighted timely delivery and flexibility in adapting to dynamic requirements, reflecting a strong return on investment. Another client noted that their project was completed without additional costs, emphasizing the company's professionalism. However, some clients suggested improvements in resource allocation, indicating that while the costs are justified, scaling their expertise could enhance overall service efficiency.
Read All Reviews

Was this helpful?

View projects from:

United Arab Emirates (2) Kenya (1) United States (1)
View Profile
24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

20% Customer Service Outsourcing

50% Call Center Services

20% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

60% Phone Support Services

20% Chat Support Services

10% Email Support Services +1

10% Order Processing & Taking

24H Virtual is a call center and virtual assistance company specializing in reception, call handling, and administrative support services. They have received overwhelmingly positive feedback from clients, with 100% of reviews noting their professionalism, patient communication, and effective project management skills. Clients appreciate the company's flexibility, responsiveness, and personalized customer service, often highlighting their ability to adapt to specific business needs.

See all 13 projects
Reviews mention Open to feedback
The feedback regarding 24H Virtual's openness to feedback is largely positive. Clients appreciate their receptiveness to criticism and willingness to make necessary improvements, as noted in the review where the client stated, "they seem to be open and receptive to criticism, and they can fix things." However, there are areas for improvement, such as communication among agents and timely follow-ups. Overall, the sentiment reflects satisfaction with their adaptability and commitment to enhancing service quality.

Call Center Services for Real Estate Home Inspection Company

4.5 May 13, 2021

Moreover, they seem to be open and receptive to criticism, and they can fix things. As such, I’ll give them high marks. They’re willing to make improvements even if their service isn’t perfect. Overall, I have no hesitation in recommending 24H Virtual.
Read Full Review

Call Center Services for Real Estate Home Inspection Company

4.5 May 13, 2021

For more long-term communications, we have monthly follow-up calls. During those calls, 24H Virtual tells me what they want from me, and I tell them what I want from them. After a month, we do another call to see how they’re performing and to compare our expectations with what has actually occurred. We also talk about how we can correct things and what we need to address from a budgeting point of view.
Read Full Review

Call Center Services for Real Estate Home Inspection Company

4.5 May 13, 2021

In the past two months, I’ve been creating documents and scripts to help the team know how to receive certain calls. As we do this, we’ve realized that we need to consider more questions and situations. So far, we've created flow charts, FAQs, and other scripts to teach them how to address certain situations. Doing this doesn’t mean 24H Virtual falls short of their commitment to you. It only means that as a business owner, you need to write things down so they have a document or an FAQ to turn to so they know how to handle your business.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
Read All Reviews

Select Industry to see insights

Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
Read All Reviews

Was this helpful?

View projects from:

Canada (10) United States (3)
View Profile
Phi Consulting

4.8 4 reviews

$5,000+

< $25 / hr

50 - 249

Islamabad, Pakistan

Services provided

20% Customer Service Outsourcing

40% IT Staff Augmentation

20% Sales Outsourcing +2

10% CRM Consulting and SI

10% IT Managed Services

Focus Areas

35% Phone Support Services

35% Chat Support Services

30% Email Support Services

Phi Consulting is a proficient Customer Service BPO providing outsourced customer support, demonstrating expertise in building customer support services and call center solutions. Reviews reveal a high satisfaction rate with a 100% positive feedback for professionalism, timely delivery, and adaptability. Notably, 75% of reviewers commend their value for cost, and 50% highlight their impressive industry understanding and culture fit.

See all 4 projects
Reviews mention Experienced
Clients express a highly positive sentiment towards Phi Consulting, noting their instrumental role in growth and exceptional delivery of services. One VP highlighted their expertise in partnership onboarding and acquisitions, emphasizing the impressive talent and customer experience provided. The firm is praised for timely project management and responsiveness to client needs, although there was a suggestion for improvement in their go-to-market strategy.

Partnership Consulting for Cloud Computing Company

5.0 Jun 28, 2024

I’m impressed with their great talent and customer experience.
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 Phone Support Services reviews is 5 stars

1 new review for Phone Support Services in past 6 months

Unknown avg. project cost

Phone Support Services Experience

Phi Consulting has received positive feedback for their Phone Support Services, with clients noting a 100% satisfaction rate in terms of project delivery and responsiveness. Reviewers highlighted their professionalism and industry understanding, leading to measurable successes like a quick ROI payback within three months. Key strengths include effective communication and alignment with client values, with no reported areas for improvement, indicating a strong performance overall.
Read Most Recent Review

Was this helpful?

3 of 4 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Staffing for Trucking Co
5.0 — Phi Consulting provides customer service and staffing services for a trucking company. The team provides sales development representatives, a customer support manager, and customer support Read more
Read 4 Reviews

Was this helpful?

Industry Experience

Phi Consulting has demonstrated expertise in the Software, Information Technology, and Financial Services industries. Clients praised their ability to enhance sales processes, develop customer support, and facilitate partnership programs. Feedback highlights Phi Consulting's professionalism, adaptability, and commitment to timely deliverables. Overall sentiment is positive, particularly in the financial services sector, where they effectively provided 24/7 support and helped establish sales frameworks. Potential clients in these industries can expect strong collaboration and impactful results.
Read All Reviews

Select Industry to see insights

Software Information technology Financial services

Was this helpful?
View Profile
Squeeze

5.0 1 review

$25,000+

Undisclosed

250 - 999

Orem, UT

Services provided

19% Customer Service Outsourcing

45% Call Center Services

36% Sales Outsourcing

Focus Areas

48% Phone Support Services

26% Chat Support Services

26% Email Support Services

Squeeze is a content creation and marketing company specializing in generating engagement through valuable informational content and strategic outreach. The feedback is overwhelmingly positive, with clients highlighting the high return on investment and consultative approach, resulting in long-term partnerships and minimal complaints. Their adaptability and ongoing collaboration are praised, with 100% of reviewers noting their effective project management and tailored strategies.

See all 1 projects

Industry Experience

Squeeze Media has demonstrated strong expertise in the financial services industry, particularly within commercial insurance. Clients highlight their consultative approach, effective content creation, and lead remarketing strategies that have resulted in high returns on investment. Their project management and communication skills are well-regarded, indicating reliability and ongoing support. Overall, the company is well-suited for businesses looking for customized marketing solutions in the financial services sector.
Read All Reviews

Select Industry to see insights

Financial services

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Squeeze Media as offering good value for money, with one client noting a three- to four-to-one return on their $200,000 investment over eight years. The consultative approach and effective content strategies have contributed to ongoing engagements and satisfaction. Clients appreciate the company's collaborative method, which contrasts favorably with other providers. Overall, the feedback indicates that Squeeze Media's pricing aligns well with the results delivered, fostering long-term partnerships.
Read All Reviews

Was this helpful?

View Profile
Ec3

4.8 5 reviews

$10,000+

< $25 / hr

50 - 249

Durban, South Africa

Services provided

35% Customer Service Outsourcing

45% Call Center Services

10% Back Office Outsourcing +2

5% Direct Marketing

5% Social Media Marketing

Focus Areas

80% Phone Support Services

10% Chat Support Services

10% Email Support Services

Ec3 is a boutique call center specializing in customer renewal, retention, and lead conversion services. The company consistently receives positive feedback for its effective project management, innovative problem-solving, and strong alignment with clients' values. Approximately 100% of reviewers praise their proactive communication and professionalism, with no significant areas for improvement mentioned.

See all 5 projects
Reviews mention Well-organized projects
Clients have consistently praised Ec3 for their well-organized project management. One CEO noted that the project management was 'very structured and involved' despite the campaign's small scale, highlighting the effective collaboration between Beevo and Ec3. They appreciated Ec3's promptness in accommodating requests and implementing necessary changes, which contributed to achieving KPIs at a better-than-expected rate. Overall, the sentiment reflects confidence in Ec3's ability to manage projects efficiently.

Digital Marketing & Call Center Services for Energy Company

5.0 Sep 8, 2023

The Ec3 Project Sponsorship (Ec3 execs) and the Project management was very structured and involved for a relatively small campaign for Ec3. The Beevo and Ec3 management personnel worked very well together and Ec3 was very accommodating of our requests and very prompt to introduce necessary changes.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.
Read All Reviews

Select Industry to see insights

Financial services IT Services Energy & natural resources Telecommunications

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.
Read All Reviews

Was this helpful?

View projects from:

South Africa (3) Andorra (1) Australia (1)
View Profile
Answering Legal

5.0 18 reviews

Undisclosed

Undisclosed

50 - 249

Nesconset, NY

Services provided

20% Customer Service Outsourcing

60% Call Center Services

20% Sales Outsourcing

Focus Areas

100% Phone Support Services

Answering Legal is a specialized answering service company catering to law firms, providing 24/7 call handling, client intake, and message forwarding. Reviews indicate a high satisfaction rate, with approximately 95% of clients praising their professionalism and responsiveness. Common themes in feedback highlight their seamless integration into legal practices, effective communication, and the ability to handle high call volumes efficiently, with very few areas for improvement noted by clients.

See all 18 projects
Reviews mention Great project management
Clients have consistently praised Answering Legal for their excellent project management, highlighting their accessibility and responsiveness. One client noted, "Project management has been good... they’re very accessible and responsive." Another stated, "They’ve done a good job with it so far," emphasizing effective scheduling and communication. Overall, the sentiment reflects confidence in the company's ability to manage projects efficiently, with minimal issues reported during engagements.

Answering Services for Personal Injury & Criminal Law Firm

5.0 May 20, 2020

Project management has been good. Whenever I have an issue and need to reach out to them, they can get the problem fixed pretty quickly. They’re very accessible and responsive.
Read Full Review

Voice Services for Law Firm

5.0 Feb 14, 2020

They’ve been good. As far as scheduling and meeting deadlines, our relationship hasn’t been too time-intensive, but they’ve done a good job with it so far. The back and forth of the process let us determine what was feasible, what might be challenging, and what could easily be accomplished.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Answering Legal has received positive feedback from clients predominantly within the legal industry, specifically in criminal defense, family law, consumer bankruptcy, and immigration. Clients appreciate their professionalism, 24/7 availability, and effective call management, which enhance client retention and satisfaction. The overall sentiment is highly favorable, with many noting the seamless integration of their services as an extension of their own practice. This provider is particularly well-suited for law firms seeking reliable and efficient call answering solutions.
Read All Reviews

Select Industry to see insights

Legal

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (10) Less than $10,000 (3) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently express satisfaction with Answering Legal's cost-effectiveness and value for money. Feedback highlights that their flexible pricing, based on call volume, allows for tailored investments, ranging from $150 to $60,000 annually. One client noted they could negotiate rates, while another emphasized that even a single new client gained through their service justifies the cost. Overall, clients feel they receive high-quality service that exceeds expectations, making it a worthwhile investment.
Read All Reviews

Was this helpful?

View projects from:

New York City, New York (6) Philadelphia, Pennsylvania (3) Jacksonville, Florida (1) Pensacola, Florida (1) Charlotte, North Carolina (1) Chicago, Illinois (1) Detroit, Michigan (1) Cherry Hill, New Jersey (1) Brooklyn, New York (1) Lake Saint Louis, Missouri (1) Sharon, Massachusetts (1)
View Profile
Daythree Business Services

4.0 3 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Shah Alam, Malaysia

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Business Consulting +2

20% Call Center Services

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

36% Phone Support Services

36% Chat Support Services

18% Email Support Services +1

10% Order Processing & Taking

Daythree Business Services is a business process outsourcing (BPO) company that specializes in customer service, telesales, and market research support. Reviewers generally praise the company's ability to maintain strong communication and adaptability, viewing Daythree as a strategic partner. However, 33% of reviewers suggest improvements in workforce management and engagement strategies. Overall, Daythree receives positive feedback for their service flexibility and customer-centric approach.

See all 3 projects
Reviews mention Reliable
Clients have consistently praised Daythree Business Services for their reliability in project execution. One client noted their 'keen cooperation' and 'reliable' performance in achieving targets, even under tight timelines. The company was commended for effective communication and support, with direct contact established between teams. However, there are suggestions for improving data quality and long-term engagement strategies. Overall, the sentiment reflects a strong trust in Daythree's capabilities.

Outbound Calling for Market Research Company

4.0 Apr 16, 2020

Overall, daythree is very helpful in our plans. While panel studies are normally quite routine, there are times where adhoc and rush requests are required, daythree always try their best to cooperate with us. They are very keen to cooperate with our plans and are quite reliable in achieving numbers.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Daythree Business Services has demonstrated expertise across various industries, including Financial Services, Telecommunications, and Market Research. In Financial Services, they excelled in enhancing customer experience and improving service levels. Their work in Telecommunications focused on effective telesales recruitment and training, though challenges in complex product handling were noted. Lastly, in Market Research, Daythree was recognized for their reliability and cooperation, yet improvements in panel engagement and data accuracy were suggested. Overall, Daythree is well-suited for clients in Financial and Telecommunications sectors, while also offering valuable insights for Market Research initiatives.
Read All Reviews

Select Industry to see insights

Financial services Telecommunications Other Industry

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Daythree Business Services as offering competitive pricing with commendable value for money. One client noted the vendor's willingness to provide additional cost-free services, enhancing overall project value. Another review highlighted the company's proactive approach and flexibility, which fosters a strategic partnership rather than a typical client-vendor relationship. However, some feedback indicated areas for improvement, particularly in workforce management and agent engagement, suggesting that while value is present, further refinement could enhance service delivery.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Daythree Business Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile
GotYourBack Support

5.0 9 reviews

$10,000+

< $25 / hr

50 - 249

Stari Bohorodchany, Ukraine

Services provided

50% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +1

10% Sales Outsourcing

Focus Areas

27% Phone Support Services

27% Chat Support Services

27% Email Support Services +1

19% Order Processing & Taking

GotYourBack Support is a Customer Support Outsourcing company that excels in providing remote customer care services. With 100% positive feedback, clients praise their ability to maintain high Customer Satisfaction (CSAT) scores and align with brand values. Their efficiency and responsiveness, particularly in handling customer inquiries and issues, make them a reliable partner for Customer Service BPO needs.

See all 9 projects
Reviews mention Well-organized projects
Clients have praised GotYourBack Support for their well-organized project management, highlighting their quick response times and ability to align with brand values. One client noted, "They stay organized with our requests and ensure orders are resolved without delay," reflecting an overall sentiment of satisfaction with their efficiency and consistency in achieving high Customer Satisfaction (CSAT) scores.

Customer Support Services for Cosmetics & Skincare Co

5.0 Sep 22, 2025

Their team continues to support our customers with professionalism and care. They respond quickly, stay organized with our requests, and make sure orders and issues are resolved without delay. What stands out most is how naturally they align with our brand values while consistently hitting efficiency and CSAT targets.
Read Full Review

Read All Reviews

Was this helpful?
2 of 2 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support Services for Cosmetics & Skincare Co
5.0 — GotYourBack Support provides customer support services for a cosmetics and skincare company. The team answers product-related questions, processes refunds and exchanges, and creates replacement Read more
Read 2 Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight GotYourBack Support's excellent value for money, noting that their pricing aligns well with project budgets while delivering high-quality service. For instance, the CMO of Gismart mentioned that their selection was influenced by 'great value for cost', while the COO of Zipify emphasized consistent high CSAT scores and reduced support costs. Overall, feedback reflects strong satisfaction with the company's pricing relative to the quality of service provided.
Read All Reviews

Was this helpful?

View projects from:

United States (3) Israel (2) United Arab Emirates (1) Ukraine (1) England (1)
View Profile
GCS Agents

4.9 6 reviews

$50,000+

$25 - $49 / hr

250 - 999

Salisbury, NC

Services provided

40% Customer Service Outsourcing

35% Call Center Services

10% Back Office Outsourcing +2

10% Business Consulting

5% HR Consulting

Focus Areas

50% Phone Support Services

50% Order Processing & Taking

GCS Agents is a comprehensive service provider specializing in call center operations, training, inbound services, and back office support. Reviews highlight their exceptional performance in call management, adaptability in training, and efficiency in back office tasks, with 100% of reviewers noting their strong communication skills and dedication to client success. Clients appreciate their ability to tailor solutions and maintain high-quality service, contributing to significant operational efficiencies and cost savings.

See all 6 projects
Reviews mention Meets deadlines
GCS Agents demonstrated a strong commitment to meeting deadlines, as evidenced by a client stating, "They met all of their deadlines and continued to stay in touch after the fact to see how things were going." This consistent adherence to timelines contributed positively to the overall project management experience, reinforcing the sentiment that GCS Agents are reliable and attentive to client needs.

Corporate Training for Electric Utility Company

5.0 Feb 18, 2020

They were fantastic with their communication. They met all of their deadlines and continued to stay in touch after the fact to see how things were going. They didn’t just come in and leave; they were genuinely interested in whether or not we achieved our goals.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

GCS Agents demonstrates strong expertise in the Transportation, Advertising & Marketing, Utilities, Information Technology, and Energy & Natural Resources industries. Clients commend their ability to establish efficient call centers, create tailored training programs, and enhance customer interactions. Overall sentiment is positive, with consistent praise for communication, project management, and adaptability. GCS Agents excels in improving operational efficiency and customer satisfaction, making them a suitable partner for projects requiring customer service and training solutions.
Read All Reviews

Select Industry to see insights

Transportation Advertising & marketing Utilities Information technology Energy & natural resources IT Services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients commend GCS Agents for delivering exceptional value relative to their costs. One client noted a substantial annual investment of $25 million to $30 million, citing the company's high performance and seamless transition as key benefits. Another client, who spent approximately $17,000, appreciated the personalized service despite the costs being somewhat high. Overall, feedback indicates that GCS Agents' services yield significant savings and improved productivity, validating their pricing structure.
Read All Reviews

Was this helpful?

View projects from:

Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)
View Profile
Taskforce BPO

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Knoxville, TN

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

25% Finance & Accounting Outsourcing (FAO)

Focus Areas

100% Phone Support Services

Taskforce BPO is a comprehensive business process outsourcing company specializing in telemarketing, data management, and outbound sales services. The overall feedback is highly positive, with clients appreciating their efficiency, cost-saving benefits, and excellent customer service, contributing to a reduction in monthly costs by approximately 30%. A minority of reviewers, around 10%, suggest minor improvements in transparency regarding costs.

See all 3 projects
Reviews mention Reasonable pricing
Clients have expressed satisfaction with Taskforce BPO's pricing, describing it as reasonable and in line with expectations. One reviewer noted that their billing was consistent with what was anticipated, while another highlighted the cost savings of $800 per month. Overall, the sentiment regarding pricing is positive, with clients appreciating both the value and the quality of service provided.

Business Processes Support for Business Firm

5.0 Nov 2, 2017

The service provider's strengths include great customer service and price. Their pricing is considered a strong point, making them more favorable compared to other vendors.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Taskforce BPO has demonstrated expertise across various industries, including Retail and Utilities, providing services such as outbound sales, data management, and customer support. Clients consistently commend their efficiency and cost-saving capabilities, with reports of significant time and financial savings. Overall sentiment reveals strong satisfaction, particularly in the Retail and Utilities sectors, emphasizing their strengths in project execution and customer respect.
Read All Reviews

Select Industry to see insights

Retail Utilities Other Industry

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients have consistently praised Taskforce BPO for delivering significant cost savings and value for money. One client reported a 30% reduction in costs within eight months, exceeding expectations, while others noted monthly savings ranging from $4,500 to $8,000. The pricing structure is deemed fair, and the service is described as effective and responsive. Overall, the sentiment is overwhelmingly positive, highlighting the company’s ability to provide efficient services that alleviate operational burdens.
Read All Reviews

Was this helpful?

View projects from:

Perrysburg, Ohio (1) West Monroe, Louisiana (1) Flushing, Ohio (1)
View Profile
Sound Telecom

4.2 19 reviews

Undisclosed

Undisclosed

10 - 49

Spokane, WA

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

50% Phone Support Services

25% Chat Support Services

25% Order Processing & Taking

Sound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.

See all 19 projects
Reviews mention Timely
Clients have expressed a positive sentiment regarding Sound Telecom's timeliness, noting that they 'respond quickly' to inquiries and needs. This promptness is highlighted as a key strength of the service provider, indicating reliability in communication and service delivery. Overall, the feedback suggests that Sound Telecom is effective in meeting deadlines and maintaining responsiveness, which is crucial for their clients' operational needs.

Inbound Support for Business Services Company

4.5 Dec 24, 2017

They respond quickly.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Sound Telecom has demonstrated significant expertise across various industries, particularly in Business Services, IT Services, and Consumer Products. Clients appreciate their quick response times and professionalism, noting improvements in customer service and operational efficiency. Overall, feedback highlights strengths in call handling and support, with a positive sentiment regarding their impact. They are a suitable choice for businesses seeking reliable inbound services, especially in sectors requiring consistent communication and customer support.
Read All Reviews

Select Industry to see insights

Telecommunications Financial services Business services IT Services Consumer Products Real estate Arts, entertainment & music Healthcare Media Nonprofit Hospitality & leisure Manufacturing Information technology

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (12) $10,000 to $49,000 (6)

What Clients Have Said
Clients express a generally positive sentiment regarding Sound Telecom's pricing and value for money. One client noted a flat rate of $500 per week, indicating satisfaction with the services provided for that cost. Another highlighted the importance of their services, stating they are happy with their spending and the product received. While some reviews mentioned potential areas for improvement in cost, this was not viewed as a significant drawback, with overall contentment in the quality of service delivered.
Read All Reviews

Was this helpful?

View projects from:

Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)
View Profile
Tri Source International

5.0 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Santa Clarita, CA

Services provided

40% Customer Service Outsourcing

30% Call Center Services

15% Sales Outsourcing +2

10% Back Office Outsourcing

5% HR Consulting

Focus Areas

33% Phone Support Services

56% Chat Support Services

11% Order Processing & Taking

Tri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.

See all 2 projects
Reviews mention Communicative
Clients consistently praise Tri Source International for their effective communication, noting their quick responses and adaptability to new demands. One client highlighted the ease of working with their team, particularly appreciating the direct communication with Scott, who ensures that updates are efficiently conveyed. Overall, the sentiment reflects a strong emphasis on their communicative nature, contributing positively to client satisfaction.

Call Center & Customer Support for Financial Services Firm

5.0 Aug 12, 2022

We can send a simple email to my guy Scott, who handles everything from his end. How easy they are to work with and how effective their communication is with our staff.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
Read All Reviews

Select Industry to see insights

Consumer Products Financial services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.
Read All Reviews

Was this helpful?
View Profile
SkyTech Solutions

4.9 17 reviews

$5,000+

< $25 / hr

250 - 999

Dhaka, Bangladesh

Services provided

45% Customer Service Outsourcing

15% Back Office Outsourcing

10% Call Center Services +3

10% Graphic Design

10% Sales Outsourcing

10% Web Development

Focus Areas

31% Phone Support Services

23% Chat Support Services

23% Email Support Services +1

23% Order Processing & Taking

SkyTech Solutions is a comprehensive Customer Service BPO and Call Center Outsourcing company offering services such as customer support, telesales, and digital marketing. Their reviews highlight exceptional project management and adaptability, with 95% error reduction in order processing and up to 40% increases in sales. However, some clients noted a need for more detailed reporting and proactive communication updates.

See all 17 projects
Reviews mention Accommodating
SkyTech Solutions has received positive feedback regarding their accommodating nature, with clients highlighting their adaptability and responsiveness. One client noted their 'proactive approach and resource allocation' that contributed to project success, while another emphasized their 'adaptable and responsive' service, which significantly reduced booking errors. Overall, clients found SkyTech Solutions to be attentive to their evolving needs and praised their commitment to maintaining open communication throughout the project.

Digital Mktg, Customer Service & Sales for Duct Cleaning Co

4.5 Oct 18, 2023

SkyTech Solutions demonstrated effective project management by consistently delivering items on time and adapting to our evolving needs. They maintained open communication, promptly addressed issues, and integrated our feedback. Their proactive approach and resource allocation contributed to the project's success.
Read Full Review

Cloud Consulting for Software Company

5.0 Oct 3, 2023

SkyTech Solutions' in-depth industry knowledge and their adaptive approach were truly remarkable. They seamlessly blend with our operations, making the entire integration feel intrinsic.
Read Full Review

Call Center Services for Transportation Solutions Provider

5.0 Sep 26, 2023

They were adaptable and responsive, and their accuracy and commitment stood out. They balanced accuracy with an ear-to-ear customer focus.
Read Full Review

Read All Reviews

Was this helpful?
0 of 1 Phone Support Services reviews is 5 stars

$50,000 – $199,999 avg. project cost

Phone Support Services Experience

SkyTech Solutions has received predominantly positive feedback for their Phone Support Services, achieving a 40% increase in sales for clients. Clients praised their effective project management, timely delivery, and proactive communication, with 85% highlighting customer satisfaction and adaptability as key strengths. Some areas for improvement included the need for enhanced reporting and cost transparency, mentioned by 15% of reviewers. Overall, clients commend SkyTech for their comprehensive service offerings and commitment to meeting client needs.
Read Most Recent Review

Was this helpful?

4 of 5 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Digital Mktg, Customer Service & Sales for Duct Cleaning Co
4.5 — SkyTech Solutions provides omnichannel customer support outsourcing for an air duct cleaning company. The team implements telesales and digital marketing strategies through PPC, email, and social Read more
Read 5 Reviews

Was this helpful?

Industry Experience

SkyTech Solutions has received positive feedback across various industries, including Business Services, Telecommunications, Software, Manufacturing, Transportation, Consumer Products, Financial Services, and Advertising & Marketing. Clients commend their expertise in project management, customer support, and tailored solutions, resulting in significant improvements such as increased sales, reduced processing errors, and improved customer satisfaction. Overall, SkyTech Solutions is recognized for their adaptability and commitment, making them a strong contender for businesses seeking reliable partnerships in these sectors.
Read All Reviews

Select Industry to see insights

Business services Telecommunications Software Manufacturing Transportation Consumer Products Financial services Advertising & marketing Design

Was this helpful?
View Profile
Intelemark

4.8 12 reviews

$1,000+

< $25 / hr

50 - 249

Scottsdale, AZ

Services provided

10% Customer Service Outsourcing

50% Call Center Services

30% Back Office Outsourcing +1

10% Market Research

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Intelemark is a lead generation and appointment setting company specializing in cold calling and outreach services across various industries, including healthcare, technology, and business services. The majority of reviews highlight their professionalism, responsiveness, and ability to integrate seamlessly with clients' teams, with many clients reporting increased sales leads and successful engagements. Notably, 100% of reviewers express satisfaction with Intelemark’s services, emphasizing effective communication and project management, while none report areas needing significant improvement.

See all 12 projects
Reviews mention Detail-oriented
Client feedback highlights Intelemark's detail-oriented approach, particularly in their responsiveness and adaptability. One client noted that Intelemark swiftly implemented script changes within hours, demonstrating their commitment to meeting project goals. Weekly reports provided by Intelemark were described as detailed and user-friendly. The client emphasized that Intelemark operates as a partner rather than a vendor, showcasing a deep investment in customer service, which has alleviated prior complaints and enhanced overall satisfaction.

Reminder Call Service for Nursing Recertification Service

5.0 May 7, 2020

Our call representative has taken an active role in learning our business and keeping up with changes to the recertification process. She has exceeded expectations and our initial goals of providing answers to common questions and encouraging nurses to recertify. We are provided with weekly reports of calls made, nurses reached, and messages left. The reports are detailed and are easy to use.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Intelemark has demonstrated strong expertise across various industries, including Healthcare, Energy & Natural Resources, IT Services, Manufacturing, and Financial Services. Clients commend their ability to generate qualified leads, set appointments, and integrate seamlessly with existing teams. Feedback highlights strengths in responsiveness, effective communication, and an understanding of complex product offerings. Overall sentiment is highly positive, particularly in Healthcare and Consulting, where Intelemark significantly impacted clients' sales funnels and customer engagement.
Read All Reviews

Select Industry to see insights

Medical Energy & natural resources Other Industry Consulting Manufacturing Healthcare IT Services Chemicals & Biotechnology Financial services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (5) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Intelemark is often praised for providing exceptional value for money, with clients noting their cost-effectiveness in lead generation. For instance, one client highlighted a $5,000 investment that resulted in significantly more appointments than their internal efforts could achieve. Another client mentioned spending $25,000, emphasizing that the campaign paid for itself upon securing just one client. Overall, clients express high satisfaction with Intelemark's pricing structure relative to the quality of leads and services received.
Read All Reviews

Was this helpful?

View projects from:

Milwaukee, Wisconsin (2) Naples, Florida (1) Hyattsville, Maryland (1) Kansas City, Missouri (1) Plano, Texas (1) Hartford, Connecticut (1) Miamisburg, Ohio (1) Draper, Utah (1) Philadelphia, Pennsylvania (1) Richmond, Virginia (1) Oak Brook, Illinois (1)
View Profile
Experts Helping Businesses

5.0 3 reviews

$25,000+

< $25 / hr

50 - 249

Karachi, Pakistan

Services provided

40% Customer Service Outsourcing

30% Call Center Services

15% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Experts Helping Businesses is a lead generation and call center service provider that has received consistently positive feedback. Notably, 100% of reviewers highlighted their exceptional project management and industry expertise. The firm is praised for its excellent lead quality and customer service, demonstrating remarkable availability and communication. Clients reported no areas for improvement, reflecting high satisfaction with their services.

See all 3 projects
Reviews mention Easy to reach
Clients have consistently praised Experts Helping Businesses for their exceptional accessibility and responsiveness. One client noted their remarkable ability to work US hours despite being located internationally, stating that the team was readily available for communication even during late hours. Overall, the sentiment regarding their ease of reach is overwhelmingly positive, with no reported issues in communication or availability throughout the engagement.

Lead Generation Outsourcing for Healthcare Benefits Company

5.0 Jun 6, 2025

Experts Helping Businesses' project management was excellent. We encountered no problems working with them and accepted their leads when they sent them. We communicated via phone calls and text messages. Experts Helping Businesses' ability to work on our time was remarkable. The team was on the other side of the world, but they still answered the phone in the middle of the night and worked US hours. They were highly available.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Experts Helping Businesses has demonstrated strong capabilities in the healthcare and customer service industries. In healthcare, they excel in lead generation, providing high-quality leads and effective project management, as noted by a satisfied client. In the customer service sector, their expertise and reliability are highlighted, with ongoing support for call center operations. Overall, feedback indicates a positive sentiment in both industries, with particular praise for their responsiveness and knowledge, making them a fitting choice for clients in these sectors.
Read All Reviews

Select Industry to see insights

Healthcare Other Industry

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently express satisfaction with the value provided by Experts Helping Businesses, noting that their investment, which ranged from $1 million to $2 billion annually, yielded exceptional results. One client stated they had 'the best lead generator' and praised the team's responsiveness and project management. Overall, sentiment is positive, with no reported issues and clients highlighting the company's expertise and commitment to delivering quality service.
Read All Reviews

Was this helpful?
View Profile
Ansafone Contact Centers

4.5 1 review

$1,000+

$25 - $49 / hr

250 - 999

Ocala, FL

Services provided

60% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

75% Phone Support Services

15% Order Processing & Taking

10% Email Support Services

Ansafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.

See all 1 projects

Industry Experience

Ansafone Contact Centers has demonstrated strong expertise in the Government sector, particularly in emergency response scenarios, such as supporting FEMA's hurricane relief efforts. Clients praise their responsiveness, flexibility, and skilled personnel, highlighting their capacity to manage high call volumes effectively. Overall sentiment is highly positive, with clients noting their ability to adapt to changing requirements and maintain clear communication, making them a suitable choice for government-related projects.
Read All Reviews

Select Industry to see insights

Government

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Ansafone Contact Centers as offering good value for money, particularly in high-pressure situations. One client noted their investment exceeded $1,000,000 but highlighted the exceptional quality of service and responsiveness from the team. Their flexibility and ability to manage high call volumes were particularly praised. Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided, despite suggestions for improved initial communications.
Read All Reviews

Was this helpful?

View Profile
Evateck

5.0 4 reviews

$1,000+

< $25 / hr

50 - 249

Fort Lauderdale, FL

Services provided

50% Customer Service Outsourcing

15% Call Center Services

10% Back Office Outsourcing +3

10% IT Managed Services

10% IT Staff Augmentation

5% Business Consulting

Focus Areas

20% Phone Support Services

30% Chat Support Services

30% Email Support Services +1

20% Order Processing & Taking

Evateck is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including Call Center Solutions and Remote Customer Care. The company's reviews are overwhelmingly positive, with clients praising its professional project management, rapid response times, and alignment with company values. Approximately 100% of reviewers commend Evateck for its efficiency and quality in managing customer interactions, highlighting its exceptional company culture and expertise.

See all 4 projects

3 of 3 Phone Support Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Phone Support Services Experience

Evateck has received overwhelmingly positive feedback for its Phone Support Services, with 90% of clients reporting satisfaction and success in optimizing customer support. Key strengths include quick response times, effective lead qualification, and a personalized approach that integrates seamlessly with clients' teams. Clients noted a significant reduction in response times from hours to minutes and highlighted Evateck's professionalism and adaptability. Areas for improvement include gaining more industry-specific experience, particularly in medical and language support.
Read Most Recent Review

Was this helpful?

4 of 4 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Social Media Management Co
5.0 — Evateck provided customer support for a social media management company. They responded to incoming client requests via live chat, email, and social media accounts. Read more
Read 4 Reviews

Was this helpful?

Industry Experience

Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.
Read All Reviews

Select Industry to see insights

Advertising & marketing Dental IT Services Manufacturing

Was this helpful?

View Profile
Open Access BPO

5.0 1 review

$10,000+

$50 - $99 / hr

1,000 - 9,999

Makati, Philippines

Services provided

50% Customer Service Outsourcing

30% Back Office Outsourcing

10% Transcription +1

10% Translation

Focus Areas

80% Phone Support Services

20% Chat Support Services

Open Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase.

See all 1 projects

Industry Experience

Open Access BPO has demonstrated strong expertise in the financial services industry, particularly in back office support and data management. Clients praise their efficiency in data entry and reporting, highlighting the positive impact on operational costs and workflow. The sentiment is largely positive, with feedback emphasizing their preparedness and quality of service, though there is room for improvement in proactive customer engagement. Overall, they are well-suited for companies seeking reliable back office solutions.
Read All Reviews

Select Industry to see insights

Financial services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Open Access BPO as offering good value for money, with competitive pricing structures that include monthly fees and options for additional projects. One client noted significant savings in both time and costs, estimating thousands of dollars saved monthly. Overall, the sentiment highlights satisfaction with the quality of service relative to the costs incurred, indicating that clients feel they receive a worthwhile return on their investment.
Read All Reviews

Was this helpful?

View Profile
The Contact Company

5.0 2 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Birkenhead , England

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

10% Call Center Services +1

10% Sales Outsourcing

Focus Areas

32% Phone Support Services

36% Chat Support Services

16% Email Support Services +1

16% Order Processing & Taking

The Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.

See all 2 projects
Reviews mention Timely
The feedback regarding The Contact Company's timeliness is overwhelmingly positive. Clients have noted that the team consistently delivers timely reports and solutions, contributing to a seamless collaboration. One client emphasized their commitment to transparency and effective problem-solving, indicating a strong dedication to meeting project deadlines. Overall, the sentiment reflects high satisfaction with The Contact Company's punctuality and responsiveness.

Call Center Services for Children's Retailer

5.0 Jan 24, 2019

Our collaboration has been seamless. The team delivers timely reports and solutions as needed.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

The Contact Company has demonstrated expertise in the Media and Retail industries, providing high-quality customer support and call center services. In the Media sector, they excelled in scalability and customer satisfaction, surpassing goals with a focus on company culture and flexibility. In Retail, they have been recognized for delivering excellent results and transparency, reinforcing brand values. Overall, their strengths in both industries suggest a strong fit for projects requiring dedicated customer service solutions.
Read All Reviews

Select Industry to see insights

Media Retail

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
The Contact Company is praised for its value-based pricing, with clients noting that they provide cost-effective and high-quality customer service. A representative from YouView highlighted their impressive pricing during a competitive evaluation, while Great Little Trading Co. emphasized the company's ability to reflect their high-end brand at a reasonable cost. Overall, clients express high satisfaction with the balance of cost and quality, reinforcing the company's strong value proposition.
Read All Reviews

Was this helpful?

View projects from:

United States (1) England (1)
View Profile
Anserve Inc.

4.9 17 reviews

Undisclosed

Undisclosed

50 - 249

Butler, NJ

Services provided

10% Customer Service Outsourcing

90% Call Center Services

Focus Areas

100% Phone Support Services

Anserve Inc. is a Customer Service BPO specializing in outsourced customer support and call center solutions, particularly in the healthcare sector. Feedback highlights their professional, responsive, and helpful management, with 100% positive reviews emphasizing seamless patient care and 24-hour coverage. This exceptional performance demonstrates their strong alignment with client needs and objectives.

See all 17 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center & Customer Service Outsourcing for Healthcare Co
5.0 — Anserve Inc. supported the customer service of a healthcare company while transitioning to a new clinical office. The team provided external coverage after hours since the client didn't have Read more
Read 1 Review

Was this helpful?

Industry Experience

Anserve Inc. has demonstrated expertise primarily in the Medical and Healthcare sectors, receiving consistently positive feedback for their responsiveness and professionalism in managing after-hours patient communications. Their impact includes enhancing patient care accessibility and reducing operational costs. The company's effectiveness extends to industries such as Real Estate, Energy & Natural Resources, and Consumer Products, showcasing versatility and reliable customer service support. Overall sentiment is highly favorable, indicating a strong fit for clients across these industries.
Read All Reviews

Select Industry to see insights

Medical Healthcare Other Industry Energy & natural resources Real estate Financial services Consumer Products Home Services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (4) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally express high satisfaction with Anserve Inc.'s cost-effectiveness and value for money. For instance, one client noted that their pricing fit their budget while also helping save money monthly. Another mentioned consistently receiving excellent service for a reasonable investment of $200-$300 per month. Overall, feedback highlights Anserve's ability to provide reliable services that meet client needs without exceeding their financial expectations, reinforcing the sentiment that they offer strong value.
Read All Reviews

Was this helpful?

View projects from:

New York City, New York (3) Cranford, New Jersey (1) Linden, New Jersey (1) Long Branch, New Jersey (1) Mahwah, New Jersey (1) Morristown, New Jersey (1) Teaneck, New Jersey (1) Neptune City, New Jersey (1) Chestnut Ridge, New York (1) Holmdel, New Jersey (1)

View Profile
Relay Human Cloud

5.0 3 reviews

Undisclosed

< $25 / hr

250 - 999

Farmers Branch, TX

Services provided

10% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services +8

10% HR Outsourcing

10% PEO/Employee Leasing

10% Recruiting

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

5% Employer of Record (EOR) Services

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

50% Phone Support Services

25% Chat Support Services

25% Email Support Services

Relay Human Cloud is a Customer Service BPO specializing in Customer Support Outsourcing and Remote Customer Care. Their reviews highlight seamless integration with existing teams, enhanced productivity, and significant labor cost reductions. Impressively, 100% of reviewers praise their ability to double daily productive hours and improve tenant satisfaction, with no areas for improvement noted.

See all 3 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$1,000,000 – $9,999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Staff Augmentation for Real Estate Company
5.0 — Relay Human Cloud provided staff augmentation services for a real estate company. The team handled data entry, data analytics, reporting, and QA. Read more
Read 1 Review

Was this helpful?

Industry Experience

Relay Human Cloud has demonstrated expertise across various industries, notably in Energy & Natural Resources, Business Services, and Real Estate. Clients commend their skilled professionals for enhancing productivity and reducing labor costs through effective staff augmentation. In Energy, they facilitated complex accounting processes, while in Business Services, they drove significant operational efficiency. In Real Estate, Relay's support allowed teams to effectively manage workloads and improve client relationships. Overall, feedback across industries reflects strong satisfaction with Relay's responsiveness, communication, and value for cost.
Read All Reviews

Select Industry to see insights

Energy & natural resources Business services Real estate

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Relay Human Cloud's competitive pricing and strong value for money. One reviewer noted that their pricing fit well within budget while providing dedicated accounting support, leading to increased productivity. Another emphasized the company's ability to augment local teams at a fraction of local costs, attributing significant productivity gains to Relay's services. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of the services provided.
Read All Reviews

Was this helpful?

View Profile
Line One Contact Centres Inc

4.3 3 reviews

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

25% Customer Service Outsourcing

35% Call Center Services

20% IT Managed Services +2

10% Back Office Outsourcing

10% Business Consulting

Focus Areas

80% Phone Support Services

10% Chat Support Services

10% Email Support Services

Line One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.

See all 3 projects
Reviews mention Openness
Clients have consistently praised Line One Contact Centres Inc for their openness and honest communication. One client highlighted their flexibility and proactive approach, stating, "There’s no beating around the bush when it comes to addressing issues." This sentiment is reinforced by their collaborative project management style, where they provide productive insights, demonstrating a commitment to transparency and partnership. Overall, the feedback reflects a strong sentiment of satisfaction regarding their communicative approach.

Technical & Operational Support for Vehicle Manufacturer

4.0 Apr 21, 2021

Line Once Contact Centres Inc is a highly flexible team. We’re not a simple business to deal with because we make frequent adjustments to continue our processes, so what really differentiates their team is their open and honest communication with us. There’s no beating around the bush when it comes to addressing issues because their team always dwells on finding the best solutions — that’s really their strong suit.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.
Read All Reviews

Select Industry to see insights

Real estate Nonprofit Consumer Products

Was this helpful?

More responsive than most other service providers

Line One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)
View Profile
BOTTLENECK DISTANT ASSISTANTS

5.0 5 reviews

$5,000+

< $25 / hr

10 - 49

Services provided

25% Customer Service Outsourcing

50% Back Office Outsourcing

25% Call Center Services

Focus Areas

100% Phone Support Services

BOTTLENECK DISTANT ASSISTANTS is a virtual assistant service provider that excels in sourcing and managing skilled virtual assistants for various business needs. The company has received consistently positive feedback, with 100% of reviewers praising their professionalism, effective communication, and proactive approach. Clients appreciate their ability to streamline processes, improve operational efficiency, and foster a supportive working culture, as highlighted by the absence of any suggested areas for improvement.

See all 5 projects
Reviews mention Proactive
Bottleneck Distant Assistants has received consistently positive feedback regarding their proactive approach. Clients highlighted their responsiveness and ability to address concerns effectively, with one client noting that the collaboration was a 'breeze' compared to previous experiences. Additionally, another client praised the proactive nature of the virtual assistants, which significantly improved internal processes and contributed to business growth. Overall, the sentiment reflects a high level of satisfaction with Bottleneck's proactive support.

Virtual Assistant Services for Podcast Service

5.0 May 24, 2019

Bottleneck found highly professional and proactive people who could work with our brand. We could add those people to our team and speed up many internal processes, which is exactly what we were looking for. They're very responsive and proactive. It's been an easy process for us on all fronts.
Read Full Review

Virtual Assistant Services for Digital Marketing Agency

5.0 Oct 29, 2018

Their collaboration has been extremely helpful. They’ve proactively addressed every one of my concerns, which makes this collaboration a breeze compared to the other firms I've interacted with. It has been the best experience in working with a virtual assistant firm.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Bottleneck Virtual Assistants has received positive feedback across various industries, including Advertising & Marketing, Real Estate, Business Services, and others. Clients commend their expertise in onboarding and training virtual assistants, resulting in improved operational efficiency. Their strengths include responsiveness, proactive communication, and a commitment to employee well-being. The overall sentiment is highly favorable, particularly in advertising and real estate, where clients have noted significant project success and quality improvements.
Read All Reviews

Select Industry to see insights

Advertising & marketing Real estate Business services Other Industry

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express high satisfaction with Bottleneck Virtual Assistants regarding cost and value for money. One client noted a significant return on investment after spending approximately $82,000, highlighting the professional quality of the virtual assistants. Another stated that their $22,000 investment led to improved operational efficiency and quality of life. Overall, clients appreciate the affordable pricing and effective support, indicating that Bottleneck offers excellent value in virtual assistance services.
Read All Reviews

Was this helpful?

View projects from:

Fort Worth, Texas (1) Davenport, Iowa (1) Kalamazoo, Michigan (1) Queensbury, New York (1) Phoenix, Arizona (1)
View Profile
CALLINNOV

5.0 1 review

$25,000+

< $25 / hr

50 - 249

Oulad Bouʼabid, Morocco

Services provided

55% Customer Service Outsourcing

30% Call Center Services

15% Back Office Outsourcing

Focus Areas

10% Phone Support Services

36% Email Support Services

27% Chat Support Services +1

27% Order Processing & Taking

CALLINNOV is a lead generation and outbound call services company. The company received positive feedback for its effective project management and responsiveness. Impressively, they generated a 5% lead conversion rate, with 50% of those leads converted into sales. Clients appreciated the proactive engagement of their account managers, and no areas for improvement were noted.

See all 1 projects

Industry Experience

CALLINNOV has demonstrated notable expertise in the manufacturing sector, particularly in headset manufacturing, where they successfully executed lead generation projects. Clients have praised their effective communication and proactive partnership approach, achieving a conversion rate of 50% from generated leads. Overall sentiment in the manufacturing industry is highly positive, making CALLINNOV a strong candidate for businesses seeking reliable lead generation services.
Read All Reviews

Select Industry to see insights

Manufacturing

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with CALLINNOV's pricing structure, noting it offers good value for money. One client highlighted a successful lead generation project that resulted in a 5% lead conversion rate, with 50% of those leads turning into sales. The account management was praised for being proactive, and no areas for improvement were identified, reinforcing the positive sentiment regarding the company's cost-effectiveness and overall service delivery.
Read All Reviews

Was this helpful?

View Profile
Virtual Gurus

4.3 15 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

20% Customer Service Outsourcing

45% Back Office Outsourcing

20% Social Media Marketing +1

15% Transcription

Focus Areas

50% Phone Support Services

50% Chat Support Services

Virtual Gurus is a Customer Support Outsourcing company offering remote administrative and customer care services. Reviews indicate a mixed performance, with one client praising a 40-60% reduction in administrative hours, while another reported unmet objectives and poor communication. Approximately 50% of reviews mention positive outcomes regarding their virtual assistants' effectiveness.

See all 15 projects
Reviews mention Helpful
Virtual Gurus has received consistently positive feedback regarding their helpfulness across multiple reviews. Clients highlighted the exceptional support provided by their assistants, such as Michelle and Judy, who were noted for being organized, responsive, and effective in managing tasks. One client emphasized the outstanding customer service and responsiveness, while another mentioned the valuable suggestions received during the project. Overall, the sentiment reflects a strong appreciation for the company's commitment to client success.

Back Office Outsourcing for Legal Firm

5.0 Sep 12, 2024

Michelle helped me to implement a weekly meeting and ensures that all the tasks for projects are noted. She has helped me to set up a new project management system. They helped me find a great virtual assistant with the skill set I sought. Michelle is a great fit for my team.
Read Full Review

Accounting & Virtual Assistance Services for Mktg Company

5.0 Sep 27, 2023

Getting work done on time. Regular communication and updates. Yes work was always done on time and communication was very prompt. They're organized, helpful, and good team members!
Read Full Review

Website Revamp & Social Media Marketing for Mental Health Co

4.5 Jan 24, 2023

We have a great rhythm of meeting and reviewing things through email. He is also on some of my accounts which allows him access so I don't have to do it. They are truly customer friendly. If you have a problem, they are very responsive and helpful in solving it.
Read Full Review

Read All Reviews

Was this helpful?
0 of 2 Customer Service Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Administrative Assistance for Travel Agency
4.5 — Virtual Gurus provides administrative assistance for a travel agency. The team provides a virtual assistant that supports the client with inbox and travel itinerary management, invoicing, and client Read more
Read 2 Reviews

Was this helpful?

Industry Experience

Virtual Gurus has received positive feedback across various industries including Legal, Consulting, Hospitality, Advertising, Energy, Retail, Real Estate, and Healthcare. Clients commend their efficiency in administrative tasks, responsiveness, and cultural alignment, particularly noting improvements in organization and productivity. The overall sentiment is favorable, especially in Consulting and Real Estate, where clients report enhanced operational efficiency and project management success. However, feedback from IT Services indicates room for improvement in service quality and communication.
Read All Reviews

Select Industry to see insights

Legal Consulting Hospitality & leisure Advertising & marketing Energy & natural resources Retail Real estate Healthcare Business services IT Services

Was this helpful?

View projects from:

Canada (10) United States (4)
View Profile
ASL BPO

4.9 18 reviews

$1,000+

< $25 / hr

50 - 249

Dhaka, Bangladesh

Services provided

20% Customer Service Outsourcing

35% Back Office Outsourcing

25% Call Center Services +2

10% Search Engine Optimization

10% Social Media Marketing

Focus Areas

58% Phone Support Services

42% Chat Support Services

ASL BPO is a Customer Service BPO provider offering outsourced solutions, such as customer support and back-office services. Reviews commend their professionalism, adaptability, and cost-effectiveness, with 98% SLA compliance and a 20% increase in customer satisfaction. ASL BPO's proactive communication and risk management ensure timely delivery and seamless collaboration, making them a reliable partner for Customer Support Outsourcing.

See all 18 projects

1 of 1 Phone Support Services reviews is 5 stars

$50,000 – $199,999 avg. project cost

Phone Support Services Experience

ASL BPO has received overwhelmingly positive feedback for their Phone Support Services, with 90% of reviewers praising their professionalism, responsiveness, and adaptability. Clients highlighted a 20% increase in customer satisfaction and a 30% reduction in inquiry resolution time, signifying their impactful service delivery. Key strengths include timely project management and proactive communication. However, some clients suggested improvements in reporting and technology integration. Overall, ASL BPO is recognized as a reliable partner that effectively enhances customer experiences.
Read Most Recent Review

Was this helpful?

1 of 1 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back Office & Customer Service Outsourcing for Consulting Co
5.0 — ASL BPO provided customer service and back-office outsourcing services for a consulting company. The team was also responsible for providing technical solutions. Read more
Read 1 Review

Was this helpful?

Industry Experience

ASL BPO has demonstrated significant expertise across various industries including Software, Consulting, Legal, Logistics, and Real Estate. Feedback highlights their strengths in SEO, customer support, and data processing, with consistent praise for professionalism and adaptability. Notably, their impact in the real estate sector is emphasized, showcasing improved operational efficiency and customer satisfaction. Overall, ASL BPO is well-regarded for providing tailored solutions that meet diverse client needs, making them a reliable choice for businesses in these fields.
Read All Reviews

Select Industry to see insights

Software Consulting Legal Logistics & Supply Chain Real estate Other Industry Business services

Was this helpful?

$1,040 For English Language Support @ $5 per hour / agent $1,456 English + French, Arabic, Chinese language $2,080 For IT Support Service Only in English Language

Customer Support Outsourcing Services
We provide customer support outsourcing services with English, French, Arabic and Chinese language support. For IT support service we provide specialized IT personnel who are qualified to handle IT support queries
View Packages

Was this helpful?

View Profile
TMP Direct

5.0 1 review

$10,000+

$50 - $99 / hr

10,000+

Mount Olive, NJ

Services provided

60% Customer Service Outsourcing

20% IT Managed Services

10% Logistics & Supply Chain Consulting +1

10% Sales Outsourcing

Focus Areas

100% Phone Support Services

TMP Direct is a call center service provider specializing in delivering comprehensive end-to-end customer support solutions. They consistently exceed client expectations, earning a 100% positive feedback score, with reviewers highlighting their professional attitude and effective communication. Clients appreciate their high-quality service and commitment to enhancing customer experience.

See all 1 projects

Industry Experience

TMP Direct has demonstrated notable expertise in the telecommunications industry, particularly in delivering exceptional customer support through call center services. Feedback highlights their professionalism, commitment to quality, and ability to exceed client expectations. The overall sentiment is highly positive, reflecting their strengths in project management and effective communication. Potential clients in the telecommunications sector seeking quality customer experience solutions would find TMP Direct to be a suitable partner.
Read All Reviews

Select Industry to see insights

Telecommunications

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have expressed strong satisfaction with TMP Direct's overall cost and value for money. One client rated them 10/10, highlighting their impressive service that exceeded expectations. Feedback indicates that TMP Direct provides a comprehensive end-to-end solution, with a professional approach that fosters a positive working relationship. Additionally, there are no noted areas for improvement, suggesting that clients feel they receive excellent value relative to the costs incurred.
Read All Reviews

Was this helpful?

View Profile
Call Masters BPO

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

20% Customer Service Outsourcing

60% Call Center Services

20% Back Office Outsourcing

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Call Masters BPO is a customer service and back-office operations provider, noted for their reliability and exceptional communication. Across reviews, 100% of clients praised their ability to handle inquiries efficiently and boost sales. Clients highlighted their responsiveness and quality service, with no areas needing improvement noted. The company consistently delivers results, meeting deadlines and exceeding expectations.

See all 2 projects
Reviews mention High-quality work
Clients have consistently praised Call Masters BPO for delivering high-quality work that exceeds expectations. One client noted significant sales boosts due to exceptional service, while another highlighted the reliability and effectiveness of their customer service agents, achieving 100% on evaluations. Overall, feedback emphasizes their results-driven approach, professionalism, and ability to handle inquiries promptly, contributing positively to client operations without notable complaints.

Back Office & Customer Services for Online Retail Company

5.0 Nov 8, 2022

We had positive customer feedback, and our dispute rates were very low. We received good quality work for about 2–3 months, and we decided to start giving a bonus quota to continue that good work. We give evaluations on skills and evaluation sheets based on a couple of metrics, and we saw that most agents were getting 100% on those evaluations.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.
Read All Reviews

Select Industry to see insights

Consumer Products Retail

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Call Masters BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile
Helplama

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Walnut, CA

Services provided

75% Customer Service Outsourcing

25% Call Center Services

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Helplama specializes in Customer Support Outsourcing, providing a team of trained agents handling customer inquiries across various channels such as emails, live chat, phone, and social media. Reviews highlight their exceptional organizational skills, rapid response times, and consistent quality, leading to significant improvements in customer satisfaction metrics for clients. Their ability to retain skilled agents ensures continuity and expertise in managing customer care operations.

See all 1 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support BPO for Digital Consumer Products Co
5.0 — A digital consumer products company for customer service BPO. They source the client with customer support agents and train them to handle emails, live chat, phone, and social media inquiries. Read more
Read 1 Review

Was this helpful?

Industry Experience

Helplama has demonstrated strong expertise in the eCommerce sector, particularly in enhancing customer support for digital consumer products. Client feedback highlights their organized processes, quick response times, and effective agent retention, resulting in improved customer satisfaction scores. The positive sentiment indicates a solid fit for companies within the eCommerce industry seeking efficient customer service solutions.
Read All Reviews

Select Industry to see insights

eCommerce

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Helplama's overall cost-effectiveness and value for money. One CEO noted a significant improvement in customer service metrics and praised the company's organized processes and long-term agent retention, suggesting a strong return on investment. The feedback indicates that Helplama meets client needs efficiently, with no reported areas for improvement, highlighting their competitive pricing relative to the quality of service provided.
Read All Reviews

Was this helpful?

View Profile
ACC

4.6 10 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Bristol, CT

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Back Office Outsourcing

Focus Areas

57% Phone Support Services

43% Order Processing & Taking

ACC is a customer contact center company specializing in both inbound and outbound services, including customer service, technical support, and appointment setting. Reviews highlight their efficiency and quality of service, with approximately 70% noting quick response times and professionalism. While pricing is occasionally suggested as an area for improvement, 80% of reviews commend their reliable and effective services.

See all 10 projects

Industry Experience

ACC has demonstrated strong capabilities across various industries including Government, Information Technology, Legal, Financial Services, Retail, and Consumer Products. Clients commend their efficiency, quality service, and ability to enhance productivity, while noting strong customer relations and cost savings. Overall sentiment is positive, indicating a solid fit for organizations seeking reliable outbound and customer service solutions, particularly in sectors requiring high-volume call handling and support.
Read All Reviews

Select Industry to see insights

Information technology Legal Financial services Retail Consumer Products Government Other Industry

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (4) Less than $10,000 (2) $10,000,000 + (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive ACC's pricing as reasonable, particularly in relation to the value received. For instance, one client highlighted that their services saved approximately $5,000 per month, indicating significant cost efficiency. However, some clients suggested potential improvements, such as lowering prices for better competitiveness. Overall, while the company is recognized for delivering quality services, there are calls for adjustments in pricing to enhance perceived value.
Read All Reviews

Was this helpful?

View projects from:

Miami, Florida (1) Southaven, Mississippi (1) Farmington, Connecticut (1) Edison, New Jersey (1) Long Branch, New Jersey (1) Secaucus, New Jersey (1) New York City, New York (1) Henderson, Nevada (1) Boardman, Oregon (1)

View Profile
Tasks Expert- A Virtual Assistant Company

5.0 38 reviews

$5,000+

< $25 / hr

250 - 999

Kalyan, India

Services provided

10% Customer Service Outsourcing

25% Call Center Services

15% Back Office Outsourcing +5

10% Finance & Accounting Outsourcing (FAO)

10% Graphic Design

10% Sales Outsourcing

10% Web Design

10% Web Development

Focus Areas

10% Phone Support Services

40% Chat Support Services

40% Email Support Services +1

10% Order Processing & Taking

Tasks Expert- A Virtual Assistant Company specializes in Customer Service BPO, offering tailored remote customer care solutions. Reviews highlight their effective management of multilingual support and e-commerce logistics, resulting in improved customer satisfaction and loyalty. 100% of reviewers commend their professionalism, yet documentation processes caused minor delays. Task Expert is praised for aligning well with client values and enhancing brand experience.

See all 38 projects
Reviews mention Helpful
Clients have reported a highly positive sentiment towards Tasks Expert- A Virtual Assistant Company, particularly highlighting the professionalism and helpfulness of the sales representatives. One client noted that the representatives were 'informed and helpful,' which significantly influenced customer bookings. Additionally, the company displayed commendable project management, consistently delivering on time and adapting to changing needs, with clients praising their responsive communication and commitment to understanding local cultural nuances.

Sales Outsourcing for Tourism Operator

5.0 Dec 22, 2024

Customer feedback highlighted the professionalism and enthusiasm of the sales team. Many customers specifically mentioned how informed and helpful the representatives were, which directly contributed to their decision to book with us. Project management was flawless as they always delivered on time, and their ability to adapt to changing requirements was commendable.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Tasks Expert- A Virtual Assistant Company has demonstrated strong capabilities across various industries including Financial Services, Healthcare, Hospitality, and Consumer Products. Clients consistently praise their attention to detail, responsiveness, and the ability to improve operational efficiency. In Financial Services, they are noted for enhancing lead generation and client communication. In Healthcare, their support significantly eased administrative burdens. Overall, feedback reflects a positive sentiment, indicating that they are particularly well-suited for clients seeking efficient administrative and operational support.
Read All Reviews

Select Industry to see insights

Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting Healthcare

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Tasks Expert- A Virtual Assistant Company for their exceptional value for money, noting flexible pricing that aligns with budgets. One client highlighted a $599 monthly investment yielding significant efficiency gains, while another emphasized the 'good value for cost' in lead generation efforts. Overall, feedback reflects a strong sentiment towards their cost-to-performance ratio, with many clients appreciating the professional, reliable service that allows them to focus on core business activities.
Read All Reviews

Was this helpful?

View projects from:

United States (11) Canada (3) New Zealand (3) Australia (2) Belgium (1) France (1) Switzerland (1)
View Profile
Pac Biz Contact Center Outsourcing

4.7 3 reviews

$1,000+

< $25 / hr

50 - 249

Dumaguete, Philippines

Services provided

45% Customer Service Outsourcing

45% Call Center Services

10% Back Office Outsourcing

Focus Areas

50% Phone Support Services

30% Chat Support Services

10% Email Support Services +1

10% Order Processing & Taking

Pac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.

See all 3 projects

Industry Experience

Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.
Read All Reviews

Select Industry to see insights

Media Advertising & marketing Financial services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.
Read All Reviews

Was this helpful?

View Profile
Octopus Tech Solutions

4.9 5 reviews

$1,000+

< $25 / hr

50 - 249

Amritsar, India

Services provided

30% Customer Service Outsourcing

30% Call Center Services

20% Sales Outsourcing +2

10% Search Engine Optimization

10% Web Design

Focus Areas

28% Phone Support Services

36% Chat Support Services

36% Email Support Services

Octopus Tech Solutions is a call center service provider specializing in telemarketing, lead generation, and customer support services. Across client reviews, 100% of feedback is positive, highlighting their dedication, effective communication, and ability to meet deadlines. Notably, 60% of reviewers commend their responsiveness, and several emphasize their competitive pricing and willingness to adapt to client needs.

See all 5 projects
Reviews mention Reasonable pricing
Clients have expressed satisfaction with Octopus Tech Solutions' reasonable pricing structure, which contributed to their decision to engage the company. One client noted their 'reasonable payment structure and willingness to form a long-term partnership.' Overall sentiment regarding pricing is positive, as clients appreciate the cost-effectiveness alongside the quality of services provided, fostering strong working relationships.

Telemarketing and Lead Generation for B2B Marketplace

5.0 Apr 10, 2019

Their team works hard, and they’re dedicated to meeting our needs. Also, their prices are reasonable.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Octopus Tech Solutions has received positive feedback across several industries, including Real Estate, Business Services, Logistics & Supply Chain, and Agriculture. Clients commend their expertise in lead generation, effective communication, and responsiveness. In Real Estate, they excelled in generating leads, while in Business Services, they effectively informed customers of new offerings. Their performance in Logistics resulted in successful vendor registrations, and in Agriculture, they enhanced customer engagement significantly. Overall, Octopus Tech Solutions is well-regarded for their operational efficiency and commitment to client needs across these sectors.
Read All Reviews

Select Industry to see insights

Real estate Business services Logistics & Supply Chain Agriculture

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Octopus Tech Solutions is recognized for offering reasonable pricing and delivering strong value for money. Clients, such as Alpha Corp and ePayLater, highlighted their competitive costs and effective service delivery, leading to successful project outcomes. Feedback emphasized their dedication and responsiveness, with one client noting, 'They understood our requirements and offered reasonable prices.' Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided.
Read All Reviews

Was this helpful?
View Profile
LiveAdmins

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Chicago, IL

Services provided

20% Customer Service Outsourcing

25% AI Development

25% Call Center Services +2

15% AI Consulting

15% Generative AI

Focus Areas

25% Phone Support Services

50% Chat Support Services

25% Email Support Services

LiveAdmins is a customer engagement company providing real-time chat services, tailored to businesses needing human interactions over AI-based solutions. The feedback highlights their reliable project management and responsiveness. Notably, 100% of the reviewers appreciate their human-centered approach, with no areas identified for improvement.

See all 1 projects

1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for LiveAdmins highlight a strong client satisfaction, particularly for their human-centric chat service. Clients, such as Sun Valley Solar Solutions, appreciate the timely delivery and responsiveness, noting the effectiveness of engaging with real agents over AI. One client emphasized the ease of communication and lack of areas for improvement, reflecting an overall positive sentiment towards LiveAdmins' service quality and reliability.
Read 1 Recent Review

Was this helpful?

Industry Experience

The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
Read All Reviews

Was this helpful?

View Profile
Intellink

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

20% Customer Service Outsourcing

40% Back Office Outsourcing

25% Call Center Services +1

15% Sales Outsourcing

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.

See all 6 projects
Reviews mention Timely
Client feedback regarding Intellink's timeliness is overwhelmingly positive. One client noted that Intellink solved issues without delay, significantly saving time for their core business. Another client highlighted their ability to recruit 10 specialists within just two weeks, meeting tight deadlines. Additionally, a CEO praised their quick delivery on a data annotation project, stating they performed tasks efficiently and effectively. Overall, clients express high satisfaction with Intellink's responsiveness and timely execution.

BPO for IT Company

5.0 Sep 10, 2021

When you outsource to Intellink you get very effective service with a good price. The key is that they take the issue and solve it without delay thus saving you time to develop your core business.
Read Full Review

Data Annotation for Business Intelligence Solution Provider

5.0 Nov 5, 2020

They paid attention, did it well, and did it quickly.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.
Read All Reviews

Select Industry to see insights

IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare Research

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.
Read All Reviews

Was this helpful?
View Profile
Call2Customers

4.7 9 reviews

$1,000+

< $25 / hr

250 - 999

New Delhi, India

Services provided

30% Customer Service Outsourcing

30% Back Office Outsourcing

30% Call Center Services +1

10% Sales Outsourcing

Focus Areas

17% Phone Support Services

33% Chat Support Services

33% Email Support Services +1

17% Order Processing & Taking

Call2Customers is a Customer Service BPO company specializing in Customer Support Services and Call Center Outsourcing. Reviews highlight their proficiency in maintaining brand alignment, reducing response times, and enhancing customer satisfaction, with over 90% of feedback being positive. Their ability to adapt and provide professional, reliable support is frequently praised, establishing them as a dependable partner for customer care outsourcing needs.

See all 9 projects
Reviews mention Knowledgeable
Clients consistently highlight Call2Customers' extensive knowledge of the American market and their ability to adapt strategies based on client needs. One client noted, "Call2Customers has a solid knowledge of the American market" and appreciated their proactive suggestions for business growth. Overall, feedback reflects a strong sentiment of confidence in their expertise and adaptability, with clients feeling supported and well-informed throughout the engagement.

Telemarketing Services for Consulting Company

5.0 Jun 6, 2019

Call2Customers has a solid knowledge of the American market. They understand my requirements and how to approach marketing teams over here. They’ve even made good suggestions on how I can grow my business.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Call2Customers has received positive feedback across various industries, including Manufacturing, Non-profit, Advertising & Marketing, Logistics & Supply Chain, and Business Services. Clients highlight their expertise in customer service, efficient project management, and adaptability to brand values. The overall sentiment is favorable, with commendations for improving customer satisfaction, lead conversions, and operational efficiency. This provider is particularly well-suited for companies in need of customer support and telemarketing services.
Read All Reviews

Select Industry to see insights

Manufacturing Non-profit Advertising & marketing Logistics & Supply Chain Business services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (6)

What Clients Have Said
Clients generally praise Call2Customers for their cost-effectiveness and value for money. For instance, the CEO of Bleach London highlighted their 'good value for cost,' while the Founder of LevelUp Leads noted that their pricing 'fit our budget.' Overall sentiment reflects satisfaction with the balance between service quality and pricing, with several clients expressing that Call2Customers exceeded expectations and provided excellent support without excessive costs.
Read All Reviews

Was this helpful?

View projects from:

United States (2) England (2) India (1) Kuwait (1)
View Profile
Arise

4.7 3 reviews

$250,000+

$25 - $49 / hr

250 - 999

Miramar, FL

Services provided

61% Customer Service Outsourcing

19% Call Center Services

10% Back Office Outsourcing +1

10% Corporate Training & Coaching

Focus Areas

80% Phone Support Services

10% Chat Support Services

10% Email Support Services

Arise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.

See all 3 projects
Reviews mention High-quality work
Client feedback on Arise highlights a consistent sentiment of high-quality work. One client noted, 'It's been a very good experience' and emphasized that 'no improvement is needed; it's perfect.' Another client praised their strong communication and effective appointment setting, stating, 'They do it well.' Overall, clients appreciate the professionalism and efficiency of Arise's services, resulting in significant time and cost savings.

Marketing Services for Manufacturing Company

5.0 Nov 2, 2017

They are helpful. No need to improve. It's perfect. We began in 2006, and it's ongoing.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.
Read All Reviews

Select Industry to see insights

Telecommunications Manufacturing Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.
Read All Reviews

Was this helpful?

View projects from:

Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)
View Profile
Intelligent Office

4.5 26 reviews

Undisclosed

Undisclosed

250 - 999

Denver, CO

Services provided

39% Customer Service Outsourcing

48% Call Center Services

13% Back Office Outsourcing

Focus Areas

39% Phone Support Services

32% Chat Support Services

29% Order Processing & Taking

Intelligent Office is a business process outsourcing company specializing in services like telephone answering, virtual office, and office space solutions. Reviews highlight their quick response time and efficiency, with 100% of reviewers praising their speed and customer service. While some suggest pricing improvements, clients universally appreciate the convenience and effectiveness of their services.

See all 26 projects
Reviews mention Professional
Client feedback on Intelligent Office reflects a strong sentiment of professionalism. Reviewers consistently highlight the company's commitment to delivering high-quality service and responsiveness. Specific instances include praise for their knowledgeable staff and effective communication, which contributed to successful project outcomes. Overall, clients express confidence in Intelligent Office's ability to meet their needs with a professional approach, reinforcing their reputation in the industry.

Intelligent Office Saves Hundreds of Labor Hours

5.0 Jun 21, 2017

The team at Intelligent Office demonstrated a high level of professionalism throughout our engagement. They consistently adhered to deadlines and maintained clear communication, ensuring that our project stayed on track. Their attention to detail and commitment to delivering quality work were evident in every interaction.
Read Full Review

Keeps Clients Highly Satisfied and Appreciated

4.5 Jun 21, 2017

I was particularly impressed by the professional demeanor and expertise of the staff at Intelligent Office. They were always prepared for meetings and provided insightful recommendations that greatly benefited our project. Their ability to handle complex issues with ease was a testament to their professionalism.
Read Full Review

24/7 Service is An Incredible Benefit

4.5 Jun 21, 2017

Intelligent Office's professionalism was apparent from the onset of our collaboration. Their structured approach and thorough understanding of our requirements were invaluable. They provided regular updates and were very responsive to our inquiries, which made the process seamless and efficient.
Read Full Review

Intelligent Office Meets All Needs With the Best Technology

5.0 Jun 21, 2017

Working with Intelligent Office was a professional experience from start to finish. Their team exhibited a remarkable level of competence and dedication, ensuring that all aspects of the project were handled with care and precision. Their professional approach made a significant difference in the success of our project.
Read Full Review

Virtual Assistant Meets Expectations

3.0 Jun 21, 2017

The professionalism of Intelligent Office was evident in their meticulous planning and execution. The team's ability to manage the project timeline effectively and deliver results promptly was highly commendable. They showed a strong commitment to meeting our needs and exceeding our expectations.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Intelligent Office has garnered positive feedback across various industries, including Manufacturing, Education, Transportation, Retail, Business Services, Government, Information Technology, Gaming, Consumer Products, Healthcare, and Financial Services. Clients highlight their strengths in speed, efficiency, and effective communication, noting significant improvements in customer service and operational convenience. Overall, the sentiment is favorable, suggesting Intelligent Office is well-suited for organizations seeking responsive and reliable BPO services.
Read All Reviews

Select Industry to see insights

Transportation Education Manufacturing Retail Business services Government Information technology Gaming Other Industry Consumer Products Healthcare Financial services Telecommunications

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (6) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Intelligent Office as providing good value for money, with services deemed effective despite some concerns regarding pricing. One client noted that even if no savings were achieved, the service's worth was evident. Another client appreciated the efficiency but suggested that pricing could improve. Overall, feedback indicates satisfaction with service quality, suggesting that the costs align with the benefits received.
Read All Reviews

Was this helpful?

View projects from:

Los Angeles, California (2) Miami, Florida (2) Costa Mesa, California (1) Escondido, California (1) Atlanta, Georgia (1) Marietta, Georgia (1) Shawnee, Kansas (1) Milford, Connecticut (1) Burbank, Illinois (1) Morristown, New Jersey (1) The Bronx, New York (1) Orlando, Florida (1) Wesley Chapel, Florida (1) Jacksonville, Florida (1) Brooklyn, New York (1) South Lake Tahoe, California (1) Colorado Springs, Colorado (1) Englewood, Colorado (1) Allison Park, Pennsylvania (1) Chesapeake, Virginia (1) Manassas, Virginia (1) Hurricane, West Virginia (1) Phillipsburg, New Jersey (1) Bloomfield, Connecticut (1)
View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.