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Top Phone Support Services

Ratings Updated: February 5, 2026

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RDI Corporation

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Cincinnati, OH

Services provided

10% Customer Service Outsourcing

30% Call Center Services

25% IT Managed Services +2

25% Market Research

10% Sales Outsourcing

Focus Areas

50% Phone Support Services

50% Order Processing & Taking

RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.

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Industry Experience

RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estate

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What Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.
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Matchboard

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Queens Park, Australia

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

50% Phone Support Services

50% Chat Support Services

Matchboard is a company specializing in providing tailored call center solutions, with a strong emphasis on handling niche markets such as veterinary clinics. Reviewers consistently highlight their exceptional knowledge and professionalism, resulting in effective management of over 100 missed calls monthly. Matchboard's expertise is praised by 100% of reviewers, though some note the challenge of ensuring empathetic interactions with sensitive clients.

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Industry Experience

Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.
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GravityBPO

4.7 3 reviews

$1,000+

< $25 / hr

50 - 249

Rawalpindi, Pakistan

Services provided

50% Customer Service Outsourcing

40% Call Center Services

5% Sales Outsourcing +1

5% Transcription

Focus Areas

100% Phone Support Services

GravityBPO is a direct marketing and telemarketing service provider that excels in generating leads. Reviews indicate a predominantly positive experience, noting their initial company analysis as particularly impressive. However, there is room for improvement in expanding their team. Overall, they have effectively enhanced sales through their marketing strategies.

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Industry Experience

GravityBPO has demonstrated expertise primarily in the IT services industry, notably within blockchain and medical sectors. Clients praised their thorough analysis and effective telemarketing strategies that resulted in positive lead generation and sales growth. Overall, feedback highlights their analytical strengths and impactful project management, though some reviews suggest a need for team expansion. Potential clients in IT, particularly those focusing on blockchain and medical services, may find GravityBPO to be a suitable partner.
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IT Services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive GravityBPO as offering good value for money, particularly highlighting their thorough initial analysis of existing marketing efforts. For instance, one client noted a $9,000 investment led to substantial lead generation, which positively impacted their sales. While there were initial delays in performance, the overall sentiment is favorable, with clients recommending the company for its insightful services, albeit suggesting the need for team expansion.
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ANTS

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

15% Call Center Services +1

15% Sales Outsourcing

Focus Areas

20% Phone Support Services

40% Chat Support Services

20% Email Support Services +1

20% Order Processing & Taking

ANTS is a Customer Service Outsourcing (CSO) company specializing in creating efficient sales and support teams. Their services have led to a 74% increase in net sales and a 39% growth in returning customer requests. Reviews highlight their result-oriented approach, flexibility, and 24/7 availability, with 100% positive feedback emphasizing prompt responsiveness and innovative problem-solving.

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1 of 1 Phone Support Services reviews is 5 stars

Unknown avg. project cost

Phone Support Services Experience

ANTS received positive feedback for its Phone Support Services, with 100% of reviews highlighting their effective 24/7 client support and result-oriented management. Clients noted a 74% increase in net sales and a 39% rise in repeat customer requests, emphasizing their expertise in forming competitive sales teams and tailored support strategies. The responsiveness and flexibility of ANTS were frequently commended, with no negative feedback reported, indicating strong satisfaction and successful project outcomes.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Petroleum Products Trading Company
5.0 — ANTS provides ongoing phone support and after-sales support for a petroleum products trading company. The team created a script sale strategy and post-selling services strategy. Read more
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Industry Experience

ANTS demonstrates strong expertise in the Energy & Natural Resources sector, particularly in petroleum products trading. The company has been praised for forming efficient sales teams and implementing effective post-selling service strategies, which led to a 74% increase in net sales and a 39% rise in repeat customer requests. Clients appreciate ANTS for their result-oriented approach, flexibility, and responsiveness, indicating a positive overall sentiment in this industry.
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Energy & natural resources

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Trupp Global

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Bengaluru, India

Services provided

10% Customer Service Outsourcing

30% Back Office Outsourcing

30% Content Moderation Services +1

30% Data Annotation Services

Focus Areas

50% Phone Support Services

40% Chat Support Services

10% Order Processing & Taking

Trupp Global is a business process outsourcing company specializing in data entry, sourcing, indexing, and document management services. Their clients consistently praise their responsiveness, efficiency, and high-quality deliverables, with 100% of reviews highlighting their excellent problem-solving capabilities and competitive pricing. Additionally, Trupp Global's flexibility and attention to detail have led to long-term client relationships.

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Reviews mention Straightforward pricing
Trupp Global has received positive feedback regarding their straightforward pricing, which clients found to be very competitive compared to other providers. One client noted that Trupp Global had the 'lowest price by far' among the firms they considered, while also emphasizing superior quality. The responsiveness and flexibility of Trupp Global in addressing client needs further contributed to the overall satisfaction with their pricing structure.

Data Abstraction for Software Tech Company

5.0 Dec 8, 2017

We’re looking for quality, speed, and a low price. They had the lowest price by far of the firms I was looking at, and their quality is far better than what we had before.
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Industry Experience

Trupp Global has demonstrated expertise primarily in the Software, Advertising & Marketing, and Health sectors. Clients commend their proficiency in data entry, sourcing, and indexing, particularly in compliance-heavy industries like safety management. The overall sentiment is highly positive, with notable strengths in responsiveness, project management, and quality assurance. Their flexibility and competitive pricing make them an attractive partner for organizations seeking reliable data management solutions across diverse industries.
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Software Advertising & marketing

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Trupp Global is consistently praised for offering competitive pricing and delivering high-quality services, providing significant value for money. One client noted their prices were the lowest among competitors while maintaining superior quality. Another mentioned their satisfaction with the value produced, stating they were 'happy with the value they produce.' Overall, clients express confidence in Trupp Global's ability to meet their needs efficiently and effectively, reinforcing their reputation as a cost-effective outsourcing partner.
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More responsive than most other service providers

Trupp Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Empire Global Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Customer Service Outsourcing

30% Back Office Outsourcing

30% Call Center Services +1

10% Sales Outsourcing

Focus Areas

40% Phone Support Services

30% Order Processing & Taking

25% Email Support Services +1

5% Chat Support Services

Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

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Industry Experience

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
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Munzai Solutions

5.0 3 reviews

Undisclosed

$25 - $49 / hr

10 - 49

Karachi, Pakistan

Services provided

10% Customer Service Outsourcing

60% Sales Outsourcing

20% Call Center Services +1

10% CRM Consulting and SI

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Munzai Solutions is a Customer Service BPO specializing in outsourced customer support and outbound lead generation. With a focus on building scalable sales pipelines, they earned high praise for their adaptability, proactive communication, and commitment to results. Approximately 90% of reviewers emphasize their flexibility and ability to tailor services, while a minority suggest improvements in early-stage industry knowledge and strategic targeting.

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2 of 2 reviews are 5 stars

1 new review for Customer Service Outsourcing services

Unknown avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, Munzai Solutions has received positive feedback for their effective lead generation and client management services. Clients noted significant outcomes, including over 250 targeted leads and 12 meetings scheduled with decision-makers. Their project management was praised for timely deliverables and proactive communication. However, some clients suggested improvements in industry knowledge and reporting detail. Overall, the sentiment is highly favorable, highlighting Munzai's adaptability and commitment to results.
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More responsive than most other service providers

Munzai Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Conversational

5.0 4 reviews

Undisclosed

Undisclosed

10 - 49

Services provided

20% Customer Service Outsourcing

80% Call Center Services

Focus Areas

50% Phone Support Services

50% Order Processing & Taking

Conversational is a professional answering service and virtual receptionist company that provides bilingual call handling and customer support solutions. With a 100% positive client feedback rate, reviewers commend Conversational for their professionalism, reliability, and ability to project a large company image. Clients appreciate their seamless call management and personalized service, which aids in business scaling and efficient client interaction.

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Reviews mention Puts the customer first
The feedback regarding Conversational highlights their strong customer-centric approach. Clients appreciate that they genuinely care about their business, as evidenced by their proactive implementation of an IVR system without additional charges. One client noted, "They represent themselves as if they’re a part of our company," reflecting the sentiment that Conversational prioritizes client needs and satisfaction. Overall, the sentiment is overwhelmingly positive, with clients feeling valued and well-supported throughout their engagement.

Receptionist Services for IT Services Company

5.0 Nov 17, 2021

I really appreciate that Conversational seems to care a lot about my business. They don’t just answer calls — they represent themselves as if they’re a part of our company. I was also impressed with the IVR that they set up for our system, which they didn’t charge us extra money for. I told them about the problem that I was having, and they then set up something that keeps us from paying them more money. That’s the kind of top-notch services that they provide, and it has saved us a lot of stress.
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Industry Experience

Conversational has demonstrated expertise in the IT Services and Consulting industries. Clients in IT Services commend their professionalism and efficiency in handling inbound calls, which significantly improved customer engagement and business scaling. Consulting clients appreciate the bilingual communication and enhanced professional image provided by Conversational's services. Overall, feedback indicates strong reliability and value, making Conversational a fitting choice for businesses seeking effective customer call management and professional representation.
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IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients express high satisfaction with Conversational's cost-effectiveness and value for money. One client noted that they scaled their business without excessive spending, while another appreciated the professional image provided for just $129 monthly. Additionally, a managing partner highlighted the exceptional value, stating they believe Conversational offers the best return on investment compared to competitors. The sentiment reflects that Conversational delivers reliable services that justify their pricing, making them a financially feasible option for various businesses.
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Supporto

5.0 1 review

$1,000+

Undisclosed

50 - 249

Services provided

40% Customer Service Outsourcing

60% Call Center Services

Focus Areas

50% Phone Support Services

50% Order Processing & Taking

Supporto is a customer service company specializing in multilingual communication and 24/7 client interaction. Reviews highlight their efficiency, with 100% of feedback noting their quick response times and professional demeanor. They are particularly praised for their adaptability and the positive impact they have on company reputation, with no significant negatives mentioned.

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Industry Experience

Supporto has demonstrated strong expertise in the Advertising & Marketing industry, particularly in managing customer interactions for diverse campaigns, including cryptocurrency betting. Clients appreciate their quick response times, multilingual capabilities, and professional communication, which enhance brand reputation. The overall sentiment is highly positive, reflecting Supporto's impact on client operations and customer satisfaction. Potential clients in the Advertising & Marketing sector can expect efficient service and effective management of customer relations.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Supporto is recognized for providing excellent value for money, particularly in their responsiveness and multilingual capabilities. A marketing officer from White Owl noted that they chose Supporto based on competitive pricing and effective communication. The client emphasized that Supporto's services save significant time and enhance customer satisfaction, leading to positive brand perception. Overall, clients express high satisfaction with the cost-effectiveness and professionalism of Supporto's team.
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Answer America

4.4 6 reviews

Undisclosed

Undisclosed

50 - 249

Willow Grove, PA

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

100% Phone Support Services

Answer America is a call center service provider specializing in both inbound and outbound call services. Reviews indicate a strong emphasis on enhancing customer communication and collaboration, saving clients significant time and costs. Approximately 80% of clients commend their efficiency and reliability, with no notable areas for improvement mentioned. Client relationships span several years, underscoring the company’s sustained service quality and value.

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Reviews mention Reasonable pricing
Clients have consistently praised Answer America's reasonable pricing structure, noting its multi-structure payment system as both beneficial and cost-saving. One client highlighted the estimated monthly savings of $1,100 to $1,500, emphasizing how the company's services not only reduce costs but also free up significant manpower—90 hours each month. Overall, the sentiment around pricing is positive, with clients appreciating the value provided compared to competitors.

Telesales & Lead Generation for Hospitality Company

5.0 Nov 2, 2017

They provide excellent customer services, and the pricing saves us hours of manpower. What would take us 60-90 hours a month now frees our time up to properly run our business and please our customers.
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Industry Experience

Answer America's expertise spans various industries, including Hospitality & Leisure, Manufacturing, Business Services, Education, and Consumer Products. Clients consistently highlight the provider's strengths in enhancing customer service and increasing operational efficiency. Positive feedback reflects a strong impact on sales and time savings across sectors, with businesses noting significant revenue growth and reliable support. Overall sentiment is favorable, indicating that Answer America is well-suited for clients seeking comprehensive inbound and outbound call solutions.
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Hospitality & leisure Manufacturing Business services Education Consumer Products Other Industry

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed satisfaction with Answer America's pricing, noting it as beneficial and cost-saving. One client highlighted a multi-structure payment system that allows for annual billing, resulting in savings of $1,100 to $1,500 monthly. Another client mentioned an hourly billing approach that aligns with their needs and emphasizes affordability. Overall, the sentiment is positive, with clients appreciating the value for money and the efficiency gained through outsourcing services.
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Gautier, Mississippi (1) Brooklyn, New York (1) Rochester, New York (1) Watertown, New York (1) Pittsburgh, Pennsylvania (1) Fulton, New York (1)
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Boomsourcing

5.0 1 review

$25,000+

< $25 / hr

50 - 249

Lehi, UT

Services provided

25% Customer Service Outsourcing

25% Call Center Services

20% Demand Generation Marketing +2

20% Sales Outsourcing

10% Back Office Outsourcing

Focus Areas

40% Phone Support Services

20% Chat Support Services

20% Email Support Services +1

20% Order Processing & Taking

Boomsourcing is a lead generation company that excels in improving client leads and sales. Reviews highlight a 120% improvement in lead generation and an 85% increase in sales, with 100% of reviewers noting effective communication and engagement. Positive feedback underscores their strong alignment with client values and goals.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback for Boomsourcing has been overwhelmingly positive, highlighting a 100% boost in leads and an 85% increase in business for CMO Needs. Clients appreciate the company's strong engagement, effective communication, and alignment with their values. The project management was noted as timely and responsive, contributing to a 120% improvement in lead qualification. Suggestions for improvement included enhancing marketing practices, but overall sentiment remains highly favorable.
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Industry Experience

Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.
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Reliasourcing Inc

4.8 2 reviews

Undisclosed

Undisclosed

250 - 999

Pasay, Philippines

Services provided

40% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing +2

10% Back Office Outsourcing

10% HR Outsourcing

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

Reliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery.

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Reviews mention Timely
Clients have consistently praised Reliasourcing Inc for their timeliness and reliability in project management. One client noted, 'They always met deadlines set forth to them,' highlighting their commitment to timely delivery. Regular weekly meetings for progress checks further demonstrate their proactive approach. Overall, the sentiment regarding timeliness is overwhelmingly positive, with no suggestions for improvement in this area.

Sales & Customer Service Outsourcing for Healthcare Company

5.0 Nov 30, 2024

Yes. They always met deadlines set forth to them. We meet on a weekly WBR calls to review progress and complete status checks.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Sales & Customer Service Outsourcing for Healthcare Company
5.0 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. Read more
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Industry Experience

Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
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Healthcare IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.
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(we)Vcare Customers

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

40% Customer Service Outsourcing

60% Call Center Services

Focus Areas

67% Phone Support Services

33% Order Processing & Taking

(we)Vcare Customers is a Customer Service Outsourcing (CSO) company specializing in providing comprehensive 24/7 customer support services. Their reviews highlight a strong focus on maintaining high service quality, seamless integration, and exceptional project management. Impressively, 100% of reviewers noted their adaptability and proactive communication, resulting in improved customer satisfaction and efficiency.

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1 of 1 Phone Support Services reviews is 5 stars

Less than $10,000 avg. project cost

Phone Support Services Experience

Clients express high satisfaction with (we)Vcare Customers in Phone Support Services, noting a 100% positive feedback rate. Key strengths include their ability to provide 24/7 support, enhance customer satisfaction, and streamline issue resolution. Clients appreciate their proactive communication, timely delivery, and seamless integration with existing workflows. The consistent delivery of high-quality service and adaptability to changing needs are highlighted as significant impacts on user experience and customer retention.
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Industry Experience

Based on client feedback, (we)Vcare Customers excels in providing robust customer support solutions primarily in the Information Technology and Software industries. Clients praised their responsiveness, adaptability, and seamless integration into existing workflows. The overall sentiment reflects significant improvements in customer satisfaction, issue resolution, and user onboarding. Their expertise is particularly well-suited for businesses seeking to enhance customer engagement and retention through reliable 24/7 support services.
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Information technology Software

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Bungee (formerly Direct Answer)

4.8 7 reviews

$1,000+

< $25 / hr

10 - 49

Capon Bridge, WV

Services provided

35% Customer Service Outsourcing

45% Call Center Services

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

46% Phone Support Services

29% Chat Support Services

14% Email Support Services +1

11% Order Processing & Taking

Bungee (formerly Direct Answer) is a customer service outsourcing company providing call center, data processing, and fulfillment services. The reviews reflect a high level of satisfaction, with about 90% of clients noting their exceptional communication, adaptability, and customer service skills. Clients highlight their quick response and ability to seamlessly integrate with existing teams, contributing significantly to operational efficiency and increased revenue.

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Reviews mention Open to feedback
Clients have noted Bungee's (formerly Direct Answer) strong openness to feedback, emphasizing their communicative nature and receptiveness to constructive criticism. One client highlighted that errors were promptly addressed, showcasing their commitment to problem-solving. They appreciated the team's willingness to learn about specific organizational values, which enhanced collaboration. Overall, client sentiment reflects satisfaction with the responsiveness and adaptability of the team, contributing positively to ongoing partnerships.

Corporate & Donor Call Answering for Global Rights Organization

4.5 Apr 19, 2018

They’re communicative and open to constructive feedback. Most of the work they do for us involves processing donations, and when there’s been an error, they've always been receptive to feedback and finding a solution. Usually, the more contact I have with them, the more problems we’re having, so I take it as a good sign if I don’t hear from them frequently.
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Industry Experience

Bungee has extensive experience across several industries, including Media, Utilities, and Nonprofit sectors. Clients commend their effective communication, customer service, and adaptability, often noting significant improvements in operational efficiency and revenue growth. Their strengths lie in handling call management, data processing, and donor relations, resulting in positive overall sentiment. Organizations in need of customer service support, data entry, or fundraising assistance may find Bungee to be a suitable partner.
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Media Utilities Nonprofit Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently praised Bungee (formerly Direct Answer) for offering excellent value for money. One client noted they switched to Bungee seeking quality over cost, resulting in significant savings through improved service. Another mentioned their affordable pricing compared to competitors, attributing over $100,000 in revenue to their effective call handling. Overall sentiment reflects that clients perceive the investment as worthwhile, with many emphasizing the high quality of service received relative to the costs incurred.
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Washington, District of Columbia (1) Oklahoma City, Oklahoma (1) San Francisco, California (1) Arlington, Virginia (1) Vienna, Virginia (1) Short Hills, New Jersey (1)
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Call Point Business Solutions Ltd.

5.0 6 reviews

Undisclosed

< $25 / hr

50 - 249

Dhaka, Bangladesh

Services provided

10% Customer Service Outsourcing

45% Call Center Services

20% Back Office Outsourcing +4

10% Sales Outsourcing

5% Direct Marketing

5% Email Marketing

5% Social Media Marketing

Focus Areas

40% Phone Support Services

25% Order Processing & Taking

20% Chat Support Services +1

15% Email Support Services

Call Point Business Solutions Ltd. is a customer service and contact center provider specializing in phone, email, and administrative support. Reviewers highlight their efficient onboarding process, effective project management, and alignment with company values. They report significant improvements in customer satisfaction, with one client noting a 30-point CSat increase. Overall, 100% of the reviews commend their prompt service and capacity to meet and exceed expectations.

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Reviews mention Great project management
Clients have praised Call Point Business Solutions Ltd. for their exceptional project management, highlighting efficient communication and timely delivery. One client noted that their onboarding process was reduced by 40%, and ticket resolution times improved by 25%. The company assigned a dedicated project manager, ensuring responsiveness to needs and smooth project execution. Overall, feedback reflects a high level of satisfaction, with no identified areas for improvement, underscoring the success of their management practices.

Call Center Services for Healthcare Tech Platform

5.0 Feb 15, 2024

The project management of Call Point Business Solutions LTD was distinguished by efficient communication and punctual delivery. They regularly fulfilled deadlines and project goals, which made the onboarding of our ten agents go smoothly. Their crew was quick to reply to our requests, and they appointed a dedicated project manager to deal with revisions and requirements on time.
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Industry Experience

Call Point Business Solutions Ltd. has demonstrated extensive expertise across various industries, including Media, Software, Legal, Information Technology, and Business Services. Clients commend their effective communication, rapid onboarding processes, and significant improvements in customer satisfaction metrics. The overall sentiment is highly positive, highlighting their adaptability and ability to enhance operational efficiency, making them a suitable partner for organizations seeking support in customer service and administrative functions.
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Media Software Legal Information technology Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised Call Point Business Solutions Ltd. for offering excellent value for money. Feedback highlights their competitive pricing, with one client noting, 'Pricing fit our budget' and 'Good value for cost.' Another client mentioned that their services not only met but exceeded expectations while remaining economical. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their services and the tangible benefits realized in operational efficiency and customer satisfaction.
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ReceptionHQ

4.2 9 reviews

Undisclosed

Undisclosed

50 - 249

Phoenix, AZ

Services provided

40% Customer Service Outsourcing

45% Call Center Services

15% Back Office Outsourcing

Focus Areas

70% Phone Support Services

30% Order Processing & Taking

ReceptionHQ is a company specializing in providing answering services and customer support solutions. Reviews indicate a high level of satisfaction, with strengths noted in their user-friendly services and efficient call handling. Approximately 100% of reviewers commend their ability to save businesses significant time and money, demonstrating their value in enhancing customer service operations.

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Reviews mention Great team
Clients consistently praise ReceptionHQ for their exceptional team, highlighting their quick response times and outstanding customer service. One client noted, 'They are the quickest and best service you can try,' while another emphasized that 'the employees are always in a good mood and they are very kind.' Overall, the sentiment reflects a strong appreciation for the professionalism and dedication of the ReceptionHQ team, positioning them as a top choice for inbound services.

Customer Service and Support Management for Hospitality Firm

4.5 Nov 2, 2017

The employees are always in a good mood and they are very kind.
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Industry Experience

ReceptionHQ has demonstrated expertise across various industries, notably in Arts, Hospitality, Retail, Information Technology, Real Estate, Manufacturing, and Automotive. The feedback highlights strengths in providing user-friendly communication services that save clients significant time and costs. Companies in the Hospitality sector noted exceptional customer service and efficiency, while those in Arts appreciated the accessibility of services. Overall, ReceptionHQ is well-suited for industries requiring robust inbound communication support.
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Arts, entertainment & music Hospitality & leisure Retail Information technology Real estate Manufacturing Automotive

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (2) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a positive sentiment regarding ReceptionHQ's cost and value for money, noting substantial savings. One client reported saving approximately $2,000 per month and 15 hours of employee time, while another highlighted a monthly savings of around $10,000 and a commitment of over $10 million annually. The pricing structure is appreciated for its clarity, with clients opting for long-term packages, suggesting a favorable perception of overall value.
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McDonough, Georgia (1) Knoxville, Tennessee (1) Aurora, Illinois (1) Cleveland, Ohio (1) Hesperia, California (1) Palmdale, California (1) Lansdale, Pennsylvania (1) Chantilly, Virginia (1) Warrenton, Missouri (1)
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HelloSells

5.0 4 reviews

Undisclosed

< $25 / hr

50 - 249

Portland, OR

Services provided

30% Customer Service Outsourcing

40% Call Center Services

30% Sales Outsourcing

Focus Areas

50% Phone Support Services

50% Chat Support Services

HelloSells is a virtual customer service and answering service provider known for its exceptional communication and efficient integration with clients' systems. The company has earned overwhelmingly positive feedback, with clients praising its professionalism and adaptability, particularly in customizing services to specific needs. Around 95% of reviewers highlight their excellent customer service, and clients appreciate their budget-friendly pricing, which enhances the perceived value of their services.

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Reviews mention Reasonable pricing
Clients express a positive sentiment regarding HelloSells' pricing, highlighting its reasonableness and value. One client noted, "their pricing was lower than their competitors, which was our primary consideration," while another stated, "I was pleasantly surprised by the price" and emphasized the incredible quality for the cost. Overall, clients appreciate the fair pricing structure, which aligns well with the quality of service provided.

Call Center Services for Plumbing Company

5.0 Dec 30, 2019

I’ve been very happy with their work. Not only is their pricing fair and reasonable, but the responses from their staff have always been on point. They’ve gone out of their way to meet our needs by implementing a special service that they didn’t offer before.
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Call Center Services for Medical Device Manufacturer

5.0 Nov 1, 2019

I was pleasantly surprised by the price. The billing process is very easy, and we've never come near our time allowance. The quality I receive for the money we spend is incredible.
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Industry Experience

HelloSells has demonstrated expertise across various industries including Financial Services, Healthcare, Moving Services, and Arts & Entertainment. Clients commend their professional communication, quick response times, and tailored service integration. In the Financial Services sector, they improved sales conversions; in Healthcare, they provided critical monitoring support; and in Moving Services, they enhanced customer interaction efficiency. Overall, sentiment remains highly positive, showcasing HelloSells as a versatile partner for businesses seeking reliable customer support solutions.
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Financial services Other Industry Arts, entertainment & music Healthcare

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Average Project Cost Breakdown

Less than $10,000 (4)

What Clients Have Said
Clients consistently praise HelloSells for their competitive pricing and overall value for money. One client noted spending less than $1,000 with significant ROI, stating their services increased sales conversions. Another emphasized the affordability of their plans, paying only $99 per month for extensive support. Overall, feedback reflects satisfaction with the cost-effectiveness and quality of service provided, with clients feeling they receive excellent support without hidden fees or unexpected costs.
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Seamless Virtual Assistant

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

20% Customer Service Outsourcing

50% Back Office Outsourcing

15% Call Center Services +1

15% Sales Outsourcing

Focus Areas

30% Phone Support Services

60% Email Support Services

10% Chat Support Services

Seamless Virtual Assistant is a company specializing in administrative support services, including coordinating email messaging and setting up demo dates. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their timely delivery, helpful personal interactions, and alignment with client values, resulting in successful project outcomes. Clients consistently express satisfaction with their professionalism and responsiveness.

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Industry Experience

Seamless Virtual Assistant has demonstrated expertise primarily in the construction industry, providing support in credentialing systems and email coordination. Clients have reported high satisfaction with their project management, timely delivery, and responsive communication. The overall sentiment is positive, highlighting their alignment with client values and their ability to generate successful outcomes, such as increased demo setups. Potential clients in construction can expect impactful results and a collaborative partnership.
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Construction

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently praise Seamless Virtual Assistant for providing good value for money, as highlighted by a CEO who noted the company's pricing fit their budget and aligned with their values. The positive sentiment is reinforced by feedback on effective project management and timely delivery, indicating that the cost is justified by the quality of service received. Overall, clients feel they receive excellent value relative to the costs involved.
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Growup Technologies

5.0 2 reviews

$1,000+

$25 - $49 / hr

10 - 49

Gurugram, India

Services provided

20% Customer Service Outsourcing

40% Back Office Outsourcing

40% Sales Outsourcing

Focus Areas

50% Phone Support Services

50% Email Support Services

Growup Technologies is a company specializing in virtual assistant services and web development solutions. The company is noted for providing well-trained virtual assistants and demonstrating dedication and attention to detail in web development projects. Customer reviews are overwhelmingly positive, with 100% of clients expressing satisfaction with their services, highlighting effective communication and professional project management.

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Reviews mention Easy to reach
Clients have consistently noted that Growup Technologies is easy to reach and communicate with. One client emphasized the effectiveness of their Project Manager, who provided daily updates and was accessible via email and Slack. This facilitated smooth coordination and training with virtual assistants, enhancing overall satisfaction. The sentiment reflects a strong appreciation for the company's communication practices, contributing positively to the project's success.

Virtual Assistant for Internet Company

5.0 May 7, 2020

The Project Manager that we are assigned is easy to communicate with and provide us with daily update and logs, we are connected over the email and uses Slack for all other communication.
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Industry Experience

Growup Technologies has garnered positive feedback across IT Services and Education sectors. In IT Services, they excelled in providing virtual assistant support, enhancing customer service efficiency for small businesses, with clients noting their reliability and thorough training processes. In the Education industry, their web development services demonstrated strong project management and expertise, leading to effective solutions for CRM systems. Overall, Growup Technologies is well-regarded for their dedication, attention to detail, and ability to adapt to client needs.
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IT Services Education

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients commend Growup Technologies for their fair pricing and excellent value for money. One Managing Director noted that they selected the company based on positive feedback and competitive pricing, which they found to be very fair. Another client praised the company's dedication and expertise, indicating satisfaction with the overall cost relative to the quality of service provided. The overall sentiment reflects a strong appreciation for the balance of cost and value delivered by Growup Technologies.
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STAFFVIRTUAL

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Mandaluyong City, Philippines

Services provided

10% Customer Service Outsourcing

26% Back Office Outsourcing

24% Call Center Services +3

20% Accounting

10% HR Consulting

10% Recruiting

Focus Areas

50% Phone Support Services

50% Email Support Services

STAFFVIRTUAL is a Customer Support Outsourcing company specializing in 24/7 customer service solutions. Their services have led to a 25% increase in customer satisfaction for both Gymshark and Milk Makeup, with reviews highlighting their exceptional project management and adaptability. However, further proactive process enhancements could be beneficial.

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2 of 2 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Fitness Apparel Brand
5.0 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active Read more
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Industry Experience

STAFFVIRTUAL has demonstrated expertise in the Wellness & Fitness and Beauty & Cosmetics industries, providing 24/7 customer support that significantly increased customer satisfaction by 25% in both sectors. Clients noted their project management excellence, adaptability to changing needs, and alignment with company values, which fostered a seamless service experience. Overall sentiment is highly positive, making STAFFVIRTUAL a suitable partner for businesses seeking enhanced customer engagement in these markets.
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Wellness & Fitness Beauty & Cosmetics

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with STAFFVIRTUAL's pricing, noting that it fits their budgets while providing significant value. For instance, Gymshark highlighted that the pricing was a key factor in their selection, leading to a 25% increase in customer satisfaction and a 15% boost in efficiency. Similarly, Milk Makeup appreciated the company's commitment to cost-saving, resulting in a 15% increase in sales. Overall, the sentiment reflects a strong perception of value for money.
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TAS United

5.0 1 review

Undisclosed

Undisclosed

50 - 249

San Antonio, TX

Services provided

30% Customer Service Outsourcing

70% Call Center Services

Focus Areas

50% Phone Support Services

50% Order Processing & Taking

TAS United is a call center service provider specializing in after-hours support for companies with 24/7 operations. Based on client reviews, the company is praised for its dependability and effective communication, with 100% positive feedback on responsiveness and project management. Initial challenges with script clarity were quickly resolved, ensuring smooth operation and client satisfaction.

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Industry Experience

TAS United has demonstrated significant expertise in the healthcare sector, particularly with biomedical companies. Clients emphasize their reliability, effective communication, and the ability to alleviate operational burdens, particularly in providing after-hours support. The overall sentiment is positive, highlighting TAS United's impact in improving employee care and operational efficiency. This provider is well-suited for organizations seeking dependable support in healthcare-related environments.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with TAS United's affordability and value for money, noting their reputation and proximity as key factors in the selection process. One client highlighted that the company significantly reduced the workload on their occupational nursing staff while providing essential after-hours support. Overall, the sentiment is positive, emphasizing dependable service and effective communication, which contribute to the perceived cost-effectiveness of their offerings.
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The Agentsy BPO

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cape Town, South Africa

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Call Center Services +1

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

The Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.

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Reviews mention Results-oriented
Clients express a strong sentiment of satisfaction regarding The Agentsy BPO's results-oriented approach. One client reported a remarkable 300% increase in membership within the first year, maintaining 85% year-over-year growth, which significantly boosted sales and revenue. The partnership has been characterized by high service levels and consistent delivery of results, leading to contract renewals. Overall, clients commend their ability to meet objectives effectively, with no noted areas for improvement.

BPO Services for Travel Club

5.0 May 1, 2023

We are able to increase our membership base by 300% in the first year, since then we have maintained an 85% YOY membership growth. This has led to a significant increase in our Sales & Revenue and has really helped our business establish itself as a key player in the market. We are very happy with The Agentsy BPO and the results they have delivered for us over the years. Their high level of service, forward thinking approach and ability to deliver are some of the reasons we will be renewing our contract for another 24 months in July.
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2 of 2 Phone Support Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Phone Support Services Experience

The Agentsy BPO has received overwhelmingly positive feedback for its Phone Support Services, with clients reporting a 300% increase in membership and 100% YOY revenue growth. 100% of reviewers highlighted the company's high service quality and effective communication. Clients appreciate their cultural fit, attention to detail, and ability to deliver results without any noted areas for improvement. Overall, the sentiment is highly favorable, reflecting The Agentsy BPO's strong impact on business growth.
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Industry Experience

The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.
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Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend The Agentsy BPO for providing excellent value for money, often citing their competitive pricing as a key factor in their selection. One client noted the 'good value for cost' while another highlighted the ability to decrease overhead costs significantly. Overall sentiment reflects high satisfaction with the financial outcomes achieved through their partnership, with clients reporting substantial revenue growth and effective cost management.
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ZRAFTED

5.0 3 reviews

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

30% Customer Service Outsourcing

40% Web Development

15% Search Engine Optimization +1

15% Social Media Marketing

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

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Reviews mention Easy to work with
Clients consistently praise ZRAFTED for their exceptional ease of collaboration. One client highlighted the team's impressive communication, noting they were always available and responsive on WhatsApp, with no delays in replies. Another remarked on the team's readiness to accommodate changes and engage in discussions without reluctance. Overall, the sentiment reflects a strong appreciation for ZRAFTED's cooperative approach and commitment to client satisfaction.

BPO for Wealth Management Company

5.0 Jul 30, 2022

They were always available over WhatsApp. I did not have to wait at all for any replies. There were no delays or irresponsibility by any of their team member. I am highly satisfied with the level of communication they follow and practice. The team's level of communication and the way they were always ready to cooperate with you were impressive. You will never find them feeling reluctant regarding any changes or alterations in the scope of work and always happy to discuss if there are any changes made and how it will affect the financials of the work.
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Industry Experience

ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
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Real estate Financial services

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
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Call Center Pros

4.5 4 reviews

$1,000+

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Services provided

29% Customer Service Outsourcing

56% Back Office Outsourcing

15% Call Center Services

Focus Areas

35% Phone Support Services

65% Chat Support Services

Call Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach.

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Reviews mention Well-organized projects
Clients have consistently noted that Call Center Pros excels in organizing projects effectively. One client highlighted their ability to conduct outbound sales calls and handle customer issues 'very well done and very rapidly handled.' Additionally, feedback emphasized their strength in teamwork, stating, 'They work as an organized team.' Overall sentiment reflects a strong appreciation for their structured approach to project management.

Information Technology Customer Verification

4.5 Aug 14, 2017

They work as an organized team.
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Industry Experience

Call Center Pros has demonstrated expertise across multiple industries, including Healthcare, IT Services, and Financial Services. Clients commend their efficient processes, strong communication, and ability to save time and costs—evident in significant savings reported by healthcare and IT firms. The overall sentiment reflects high satisfaction, particularly in the Healthcare and Financial Services sectors, where their timely service and responsiveness are highly valued. Potential clients in these industries may find Call Center Pros a fitting choice for their outsourcing needs.
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Healthcare IT Services Financial services

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally express satisfaction with Call Center Pros' pricing and value for money. One client reported saving approximately $250,000 monthly, emphasizing the efficiency and quality of work provided. Another noted a monthly savings of $1,500, highlighting the effectiveness of their services. The pricing structure is often described as flexible, with options for monthly billing and task-based fees, making it accessible for various budgets. Overall, clients appreciate the cost-effectiveness and quality of service received.
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Charleston, South Carolina (1) New York City, New York (1) Los Angeles, California (1) Phoenix, Arizona (1)
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Koala Customer Care

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Surrey, Canada

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Sales Outsourcing

Focus Areas

30% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

20% Order Processing & Taking

Koala Customer Care is a customer service outsourcing company specializing in managing phone calls and scheduling for businesses. Based on the review, 100% of the feedback is positive, highlighting their organization, reliability, and adaptability. The client appreciated the time savings and effective issue resolution process, with no areas for improvement noted.

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Industry Experience

Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.
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Beauty & Cosmetics

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.
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BolsterBiz

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

30% Customer Service Outsourcing

10% Content Marketing

10% Conversion Optimization +5

10% Email Marketing

10% IT Staff Augmentation

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

BolsterBiz is a Customer Service BPO specializing in Customer Support Outsourcing. Reviews highlight their exceptional responsiveness and scalability, with 100% of clients noting their timely delivery and adaptable solutions. Approximately 85% of feedback emphasizes their strong team ethic and effective communication, while clients also commend their proactive approach and ability to significantly reduce ticket backlogs.

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2 of 2 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Mobile Games Company
5.0 — BolsterBiz provides customer support services for a mobile games company. The team helps solve various queries for end customers, troubleshoot issues, de-escalate situations, and provide support Read more
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Industry Experience

BolsterBiz has demonstrated strong expertise across diverse industries, including Gaming, Financial Services, and eCommerce. In Gaming, they effectively augmented customer support, significantly reducing ticket backlogs and enhancing player satisfaction. In Financial Services, their ability to improve processes and customer satisfaction scores was notable. For eCommerce, they efficiently managed PPC campaigns, consistently meeting performance benchmarks. Overall, feedback reflects a high level of satisfaction with their responsiveness and adaptability, making them a suitable partner for companies in these sectors.
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Gaming Financial services eCommerce

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight BolsterBiz's competitive pricing and excellent value for money. One client noted that their pricing 'fit our budget' and emphasized the 'good value for cost.' Another client appreciated the company's flexibility and responsiveness, stating that BolsterBiz met their needs effectively over nearly five years. Overall, the sentiment is overwhelmingly positive, with multiple reviews praising the alignment of company values and the high quality of service relative to the cost.
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Systato

5.0 2 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

25% Customer Service Outsourcing

20% Back Office Outsourcing

15% Custom Software Development +6

10% Low/No Code Development

10% Sales Outsourcing

5% AI Development

5% Cybersecurity

5% Graphic Design

5% Robotics Process Automation

Focus Areas

50% Phone Support Services

25% Chat Support Services

15% Order Processing & Taking +1

10% Email Support Services

Systato is a technology solutions company specializing in automation, AI, and integration services. Receiving overwhelmingly positive feedback, with reviewers highlighting their prompt communication and skilled workforce, Systato exceeded client expectations by significantly improving operational efficiency. Notably, 100% of reviewers appreciated their ability to rapidly deliver customized solutions and enhance workflow, resulting in substantial time-saving and improved business outcomes.

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Reviews mention Unique expertise
Clients have expressed a strong sentiment regarding Systato's unique expertise, particularly noting their effective communication and the high skill level of their workers. One client highlighted that Systato's team successfully understood and addressed their needs, freeing up significant time for internal employees. The ability to deliver on complex tasks, such as managing large volumes of product images, further underscores Systato's specialized capabilities, leading to positive outcomes without any noted areas for improvement.

Content Moderation Services for Online Golf Club Retailer

5.0 Sep 16, 2024

They offer good communication with highly skilled workers who meet our needs perfectly.
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Industry Experience

Systato has demonstrated strong capabilities in the eCommerce and Real Estate industries. In eCommerce, they provided efficiency enhancements for GolfRoots, freeing up employee time and ensuring effective product management on Shopify. In Real Estate, they excelled in automation and AI solutions, significantly improving lead response times and conversion rates for Fridman Properties Family. Overall, client sentiment is highly positive, highlighting Systato's expertise in tailored solutions and exceptional communication, making them a suitable choice for businesses in these sectors.
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eCommerce Real estate

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Systato has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight the company's ability to deliver high-quality services within budget constraints, with one client noting 'good value for cost' and another emphasizing that Systato's pricing fit their budget. Both reviews commend the efficiency and effectiveness of Systato's solutions, which not only saved time but also enhanced operational performance, further underlining the perceived value of their services.
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Distance Team

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Limassol, Cyprus

Services provided

80% Customer Service Outsourcing

10% Call Center Services

10% Sales Outsourcing

Focus Areas

30% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

20% Order Processing & Taking

Distance Team is a Customer Service BPO that specializes in outsourced customer support, offering call center solutions and remote customer care. The company has received consistently positive reviews, with 100% of reviewers highlighting their timely project delivery and responsiveness. Clients also appreciate their competitive pricing and strong alignment with company values, indicating a well-regarded and reliable service provider.

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2 of 2 Customer Service Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support Services for Healthcare Technology Company
5.0 — Distance Team provided customer service support for a healthcare technology company. Read more
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Industry Experience

Distance Team has received positive feedback in the Healthcare and Consumer Products industries. Clients highlighted their effective communication, project management, and responsiveness. In Healthcare, they successfully met service level agreements, while in Consumer Products, their customer service support was praised for quality and speed. Overall, Distance Team demonstrates strong value and expertise, positioning them as a suitable partner for projects in both sectors.
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Consumer Products Healthcare

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Cyprus (1) Malta (1)

$1,400 < 1 100 requests per/month 1 exclusive agent $3,000 1$ per request $6,000 0.85$ per request

Live Chat and Email support
English Portuguese Indonesian Vietnamese Spanish Turkish Arabic
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Outsource-X (Pty) Ltd

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Cape Town, South Africa

Services provided

35% Customer Service Outsourcing

35% Sales Outsourcing

20% Back Office Outsourcing +1

10% Recruitment Process Outsourcing

Focus Areas

100% Phone Support Services

Outsource-X (Pty) Ltd is a Customer Service BPO company specializing in Customer Support Outsourcing. Reviewers consistently commend their exceptional communication, proactive problem-solving, and commitment to continuous improvement, with 100% positive feedback. They efficiently improved operational metrics, such as reducing first reply time by six hours, demonstrating their expertise in Call Center Solutions.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Tech Company
5.0 — Outsource-X (Pty) Ltd provides ongoing recruitment, QA management, and maintenance support for a tech company to increase customer satisfaction rates. Read more
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Industry Experience

Outsource-X (Pty) Ltd has demonstrated strong expertise in the Consumer Products industry, particularly in enhancing customer service operations. Client feedback highlights their commitment to continuous improvement, proactive problem-solving, and effective communication. They successfully boosted customer satisfaction and operational efficiency, earning positive sentiment for their skilled workforce and timely project delivery. This indicates a solid fit for companies seeking to optimize customer service and operational processes in the tech sector.
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Consumer Products

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have noted that Outsource-X (Pty) Ltd offers competitive pricing that aligns well with their budgets, contributing to positive overall sentiment regarding value for money. One client highlighted the company's pricing as a key reason for selection, emphasizing a strong cultural fit alongside affordability. Additionally, the consistent delivery of services on time and the commitment to continuous improvement further reinforce the perception of good value provided by the firm.
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Premier BPO

4.1 4 reviews

$1,000+

< $25 / hr

250 - 999

Clarksville, TN

Services provided

16% Customer Service Outsourcing

30% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3

15% PEO/Employee Leasing

14% Call Center Services

10% Sales Outsourcing

Focus Areas

50% Phone Support Services

50% Order Processing & Taking

Premier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.

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Industry Experience

Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.
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IT Services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.
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Helpt

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Irvine, CA

Services provided

50% Customer Service Outsourcing

45% Call Center Services

5% IT Staff Augmentation

Focus Areas

45% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

5% Order Processing & Taking

Helpt is a Customer Support Outsourcing firm providing Remote Customer Care and Call Center Solutions. Reviews indicate a 100% positive experience, with clients highlighting their effective after-hours call screening and emergency response management. The company's team is praised for professionalism, promptness, and adaptability, consistently ensuring optimal outcomes for their clients.

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1 of 1 reviews is 5 stars

1 new review for Customer Service Outsourcing services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Helpt for their effective handling of after-hours support, with one client noting a 90% reduction in unnecessary calls to their team. The professionalism and friendliness of Helpt's staff were highlighted, along with their adaptability to client needs. Overall, the feedback reflects a strong satisfaction with Helpt's services, emphasizing their good value, seamless implementation, and commitment to achieving positive outcomes for clients.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Nonemergency Call Support for POS Software Firm
5.0 — Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. Read more
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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.
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WeSage BPM

4.8 12 reviews

$1,000+

< $25 / hr

50 - 249

Ahmedabad, India

Services provided

15% Customer Service Outsourcing

30% Accounting

25% Back Office Outsourcing +2

20% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

WeSage BPM is a versatile business process management company that offers a range of services including data entry, virtual assistance, SEO, and bookkeeping. The reviews highlight their flexibility, with over 80% of clients praising their adaptability and ability to handle diverse projects efficiently. Communication and timely delivery are consistently appreciated, receiving positive feedback from nearly all reviewers.

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Reviews mention Trustworthy
Clients perceive WeSage BPM as a trustworthy partner, highlighted by a CFO who emphasized their 'incredible reputation' for delivering high-quality work. Feedback indicates a strong effectiveness in collaboration and responsiveness, with one client noting they are a 'trusted provider' who completes tasks accurately and promptly. Overall sentiment leans positively, with no reported areas for improvement, further solidifying their reliability.

Digital Strategy for Staffing & Recruiting Agency

5.0 Apr 14, 2021

They are very responsive, getting things done ASAP and accurately. Trusted provider.
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Industry Experience

WeSage BPM has garnered positive feedback across various industries, demonstrating expertise in Recreation, Financial Services, Automotive, Software, Consumer Products, Hospitality, and Education. Clients highlight their strengths in data accuracy, responsive communication, adaptability, and timely delivery. In Financial Services, they excel in accounting processes, while in Hospitality, they effectively manage logistical challenges and research tasks. Overall, their reliable service and attention to detail make them a valuable partner for businesses seeking operational support.
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Other Industry Recreation Financial services Automotive Software Consumer Products Education IT Services Hospitality & leisure

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently express satisfaction with WeSage BPM's pricing and value for money. For instance, one client noted, "Good value for cost," while another highlighted that their pricing fit their budget. Additionally, a startup reduced marketing overhead by 50% by transitioning to WeSage BPM, showcasing substantial cost-effectiveness. Overall, sentiment across reviews indicates that clients find WeSage BPM to deliver quality services that justify their costs, making them a valuable partner for various projects.
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Agents Republic Inc.

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Vancouver, Canada

Services provided

20% Customer Service Outsourcing

60% Call Center Services

10% Sales Outsourcing +2

5% BI & Big Data Consulting & SI

5% Market Research

Focus Areas

75% Phone Support Services

25% Order Processing & Taking

Agents Republic Inc. is a Customer Service BPO specializing in outsourced customer support, offering 24/7 multi-language support and advanced call center solutions. The company receives overwhelmingly positive feedback, with clients noting a 15% increase in customer satisfaction and a 20% boost in Net Promoter Score. Clients commend their adaptability, timely delivery, and effective communication.

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0 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Mobile Gaming Company
4.5 — A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media Read more
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Industry Experience

Agents Republic Inc. has demonstrated notable expertise in the gaming industry, particularly in mobile gaming, where they provided comprehensive customer support services. Feedback highlights their strengths in quality, adaptability, and project management, leading to significant improvements in customer satisfaction and cost efficiency. Overall sentiment in this industry is highly positive, indicating that potential clients in gaming can expect effective support solutions and proactive communication from the provider.
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Gaming

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Average Project Cost Breakdown

What Clients Have Said
Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success.
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Quality Contact Solutions

4.6 8 reviews

$1,000+

$25 - $49 / hr

10 - 49

Services provided

25% Customer Service Outsourcing

50% Sales Outsourcing

25% Call Center Services

Focus Areas

100% Phone Support Services

Quality Contact Solutions is a telemarketing and call center service provider renowned for their professionalism and effectiveness in generating new business and enhancing customer relations. With overwhelmingly positive reviews, 100% of clients praised their reliability, responsiveness, and ability to save time and money, while 20% specifically highlighted improvements in revenue and business growth.

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Reviews mention Professional
Quality Contact Solutions is consistently praised for their professionalism across multiple reviews. Clients highlight their prompt responses, courteous interactions, and effective handling of customer inquiries. One reviewer noted, 'They act quickly, they are always polite,' while another emphasized their 'outstanding customer service.' Overall, the sentiment reflects strong client satisfaction with the company's professional demeanor and service efficiency, contributing to positive business outcomes.

Call Center Solutions & Marketing for Business Firm

4.5 Nov 2, 2017

Their strength is how professional they are. They act quickly, they are always polite and they take care of you. There are no cons so far.
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Outbound Sales Calling for Financial Firm

4.5 Nov 2, 2017

The strength of Quality Contact Solutions is their outstanding customer service. Our customers are pleased with their wait times and their professionalism. Working with another business that handles ours is a scary thought to do but so far everything has been amazing and we haven't heard any negative feedback in regards to their outbound services.
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Retail Company Telemarketing

4.5 Aug 18, 2017

The service provider's strength is professionalism. So far we have not had any issues. It's been ongoing since February 15th, 2015.
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Industry Experience

Quality Contact Solutions has demonstrated expertise across multiple industries, including Healthcare, Information Technology, Financial Services, Retail, Transportation, IT Services, and Consumer Products. Feedback highlights their efficiency, professionalism, and customer service, with clients noting increased sales and improved operational flow. Overall, sentiment is positive, underscoring their capacity to enhance business outcomes through tailored outbound services. Companies in sectors requiring robust telemarketing and customer engagement strategies may find them particularly beneficial.
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IT Services Consumer Products Transportation Healthcare Information technology Other Industry Financial services Retail

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Average Project Cost Breakdown

Less than $10,000 (3) $50,000 to $199,999 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Quality Contact Solutions as providing excellent value for money, with several reviews highlighting their cost-effectiveness. One client noted savings of $700 monthly, while another mentioned a significant return on investment, stating they saved about $5,000 monthly. The pricing structure varies, with monthly fees ranging from $2,000 to $3,000, and clients appreciate the clear communication and improvement-driven service. Overall, the sentiment is positive, emphasizing reliability and professionalism in delivering services.
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Bristol, Tennessee (1) Buffalo, New York (1) Chula Vista, California (1) Encinitas, California (1) Loma Linda, California (1) Los Angeles, California (1) Boston, Massachusetts (1) Blanco, Texas (1)
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NICE inContact

3.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Sandy, UT

Services provided

40% Customer Service Outsourcing

50% Call Center Services

10% Business Consulting

Focus Areas

100% Phone Support Services

NICE inContact is a business process outsourcing company specializing in customer service solutions, including inbound call handling and interactive voice response services. The reviews generally highlight positive aspects, with approximately 75% mentioning strengths such as updated tools, effective communication, and cost savings. However, some feedback suggests room for improvement in employee engagement to reduce turnover.

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Reviews mention Proactive
Clients express a positive sentiment regarding NICE inContact's proactive approach, noting that they simplify daily operations by handling customer support independently. One client specifically highlighted that the service provider only contacts them when necessary and effectively makes decisions that benefit both parties. Overall, feedback emphasizes their ability to enhance efficiency and communication, although there are concerns about employee turnover affecting service consistency.

Inbound Calling Services for Business Service

3.5 Nov 2, 2017

They are proactive and make our job easier on a daily basis. They only contact us when it’s necessary. They do their job and we give them the power to make certain decisions, which is best for everyone.
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Industry Experience

NICE inContact has demonstrated expertise across various industries, including Business Services, Information Technology, Media, and Other Industries. Clients commend their competitive pricing, effective customer support, and high-quality service, resulting in improved efficiency and time savings. Overall sentiment is positive, highlighting strengths such as updated tools and proactive communication. Businesses seeking reliable inbound service solutions, especially in seasons with fluctuating demand, will find NICE inContact to be a suitable provider.
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Other Industry Business services Information technology Media

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive NICE inContact as offering competitive pricing and good value for money. One review highlighted that the service provider saves approximately 5-10% on average monthly spending, while another noted an annual investment of $50,000 to $199,999, indicating a willingness to pay for quality. Although some clients reported spending more than before, they found the increased costs justified by the convenience and efficiency gained. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.
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Cedar Hill, Texas (1) New York City, New York (1) San Jose, California (1) Ashburn, Virginia (1)
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PCN - Professional Communications Network

5.0 2 reviews

Undisclosed

Undisclosed

10 - 49

Riverside, CA

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Sales Outsourcing

Focus Areas

100% Phone Support Services

PCN - Professional Communications Network is a professional answering service company that provides efficient call handling and customer service for businesses. Reviews indicate a high level of satisfaction, with 100% of clients praising their professionalism and responsiveness. Clients appreciate their ability to manage call volume effectively, suggesting that PCN enhances perceived company size and improves customer service. No negative feedback or areas for improvement were mentioned.

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Reviews mention Professional
PCN - Professional Communications Network has received positive feedback for their professionalism and responsiveness. Clients have highlighted the ease of integration and the quality of service, noting that PCN's representatives make their businesses appear larger and more professional. One client mentioned, 'It’s nice to have somebody answering the phone professionally,' while another praised their knowledge and prompt communication. Overall, the sentiment reflects a high level of satisfaction with PCN's services, underscoring their commitment to customer care.

Answering Services for Online Marketing Company

5.0 Jan 19, 2018

PCN answers calls quickly and professionally. They offer a higher level of service to me. They always make my clients feel good and also make me look good, which are both things I care about.
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24 Hour Answering Service for Multiple Homeowners Associations

5.0 Jan 16, 2018

They are professional, responsive, and provide a high level of customer service to us. Their professionalism and knowledge are always impressive. They seem to care about and get to know their clients.
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Industry Experience

PCN - Professional Communications Network demonstrates strong expertise in the information technology and real estate industries. Clients appreciate their professionalism, efficiency, and ability to enhance customer service. In the IT sector, feedback highlights their responsiveness and tailored services, while in real estate, they are recognized for handling emergency calls effectively. Overall, sentiment is positive, with clients noting PCN's ability to make them appear more established and their commitment to high service levels, making them a suitable choice for both industries.
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Information technology Real estate

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Average Project Cost Breakdown

What Clients Have Said
PCN - Professional Communications Network has received positive feedback regarding their overall cost and value for money. Clients appreciate the professionalism and efficiency of their services, noting that PCN enhances their business image and saves time. One client highlighted the affordability and ease of integration, stating it allows them to focus on core tasks while maintaining a professional presence. However, another client mentioned occasional issues with new operators, though overall satisfaction with the service justifies the investment.
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Euroccor JSC

4.5 1 review

$1,000+

$25 - $49 / hr

50 - 249

София, Bulgaria

Services provided

15% Customer Service Outsourcing

65% Call Center Services

10% Sales Outsourcing +1

10% Social Media Marketing

Focus Areas

100% Phone Support Services

Euroccor JSC is a company specializing in listing quality checks. The reviews highlight their exceptional attention to detail and effective communication, with 100% positive feedback regarding time savings and workflow efficiency. While their speed of service is praised, there is a suggestion for further improvement in this area.

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Industry Experience

Euroccor JSC has demonstrated strong expertise in the Human Resources sector, specifically in the area of listing quality checks for online job boards. Feedback highlights their exceptional attention to detail and effective communication, which have led to significant time savings for clients. The overall sentiment in this industry is positive, indicating that Euroccor is a reliable partner for HR-related projects.
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Human Resources

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Average Project Cost Breakdown

What Clients Have Said
Clients have generally reported that Euroccor JSC offers good value for money, particularly noting their efficiency in saving time during projects. One client highlighted the company's attention to detail as exceptional, which contributes positively to their perceived value. However, there is a suggestion for improvement regarding the speed of service, indicating room for enhancement in their overall responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of services provided.
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BonBon Strategic

4.9 5 reviews

$1,000+

$100 - $149 / hr

2 - 9

Lafayette, LA

Services provided

10% Customer Service Outsourcing

25% Business Consulting

20% Back Office Outsourcing +6

10% Financial Consulting

10% IT Strategy Consulting

10% Logistics & Supply Chain Consulting

6% HR Consulting

6% HR Outsourcing

3% Staffing

Focus Areas

25% Phone Support Services

25% Chat Support Services

25% Email Support Services +1

25% Order Processing & Taking

BonBon Strategic is a strategic operations and consulting firm specializing in business process optimization, marketing strategy, and operational management. Overwhelmingly positive feedback highlights Kate's responsive communication, strategic insight, and ability to streamline processes, with 100% of reviewers noting her effectiveness in managing diverse tasks and improving business efficiency. Clients commend her ability to transform business operations and provide tailored solutions for entrepreneurs.

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Reviews mention Experienced
Clients express a highly positive sentiment regarding the expertise of BonBon Strategic, particularly praising Kate's adeptness in improving business operations. One client highlighted her ability to streamline processes and enhance productivity, stating, 'BonBon Strategic made my job easier.' They consistently met deadlines and maintained effective communication, earning high marks for project management. Overall, clients found them to be timely, efficient, and instrumental in providing the necessary support for business improvements.

Recruiting & Business Services for Residential Remodeling Co

5.0 Jul 30, 2022

This is the first company I’ve run, and Kate used her experience to help me get what I needed to be the most effective for myself. Overall, BonBon Strategic made my job easier. BonBon Strategic was timely and efficient; they finished what they said when they said. They were also very communicative. If I needed to know something, Kate would let me know, asking questions when she had them.
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Industry Experience

BonBon Strategic has demonstrated expertise across several industries including IT Services, Other, Construction, Real Estate, and Food & Beverages. Clients have praised their ability to streamline business operations, enhance marketing strategies, and establish effective communication systems. Overall sentiment is positive, highlighting BonBon's strengths in project management, responsiveness, and tailored support, making them an excellent fit for small businesses seeking operational efficiency and strategic growth.
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Construction Real estate IT Services Other Industry Food & Beverages

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend BonBon Strategic for their cost-effective services and excellent value for money. One client noted that the initial assessment and subsequent agreement were reasonably priced, leading to significant cost savings through expense analysis. Another client highlighted the impressive return on investment, stating that their business grew from five to 40 units, attributing this success to BonBon's support. Overall, feedback indicates high satisfaction with the pricing relative to the quality and efficiency of services provided.
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Call Bro LLC.

5.0 2 reviews

$5,000+

< $25 / hr

10 - 49

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

50% Phone Support Services

25% Chat Support Services

25% Email Support Services

Call Bro LLC. is a Customer Support Outsourcing company specializing in Call Center Solutions and Remote Customer Care. Their services have consistently improved client metrics, like reducing response times by 40% and increasing customer satisfaction by 25%. Nearly all reviews highlight their tailored approach and effective project management, with over 90% expressing positive feedback about their responsiveness and commitment to client goals.

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2 of 2 Phone Support Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Phone Support Services Experience

Call Bro LLC has received predominantly positive feedback for its Phone Support Services, with 100% of reviewers highlighting effective project management and timely delivery. Notable achievements include a 25% increase in customer satisfaction and a 15% boost in first-call resolution rates. Clients appreciated the company's tailored solutions and responsiveness, indicating a strong understanding of their needs. Overall, Call Bro LLC demonstrates significant expertise in enhancing customer support operations, contributing to measurable improvements in client performance.
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2 of 2 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Support for Appliance Repair Company
5.0 — Call Bro LLC. provided call center support for an appliance repair company. The team implemented a ticketing system, trained customer support representatives, and conducted a performance analysis. Read more
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Industry Experience

Call Bro LLC has received positive feedback from clients in the engineering and real estate industries. In engineering, they significantly improved customer support for an appliance repair service, enhancing response times and satisfaction rates. In real estate, they successfully increased customer conversion rates for a home buying service. Overall, Call Bro LLC is recognized for their tailored solutions, strong project management, and commitment to client satisfaction, making them well-suited for projects in both sectors.
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Engineering Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients consistently praise Call Bro LLC for their competitive pricing and strong value for money. One client noted that the company's pricing 'fits our budget' and offers 'good value for cost.' Another highlighted significant improvements in service delivery and customer satisfaction, attributing these successes to the cost-effective solutions provided by Call Bro LLC. Overall, the sentiment is highly positive, with clients expressing satisfaction with both the affordability and quality of the services rendered.
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Servixer, LLC

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Sheridan, WY

Services provided

10% Customer Service Outsourcing

30% Transcription

25% Social Media Marketing +3

15% Digital Strategy

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

100% Phone Support Services

Servixer, LLC is a transcription and quality assurance company known for delivering top-notch and accurate transcriptions. With a focus on excellence and attention to detail, 100% of reviewers praised their timely delivery and adherence to project requirements, noting no areas for improvement. Their commitment to quality ensures successful partnerships with their clients.

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Industry Experience

Servixer, LLC has received positive feedback primarily within the Advertising & Marketing sector. Clients commend their expertise in transcription, quality assurance, and innovative marketing solutions. Notable strengths include timely delivery, attention to detail, and alignment with client values. The overall sentiment within this industry is highly favorable, indicating that potential clients in advertising and marketing can expect a reliable partner in Servixer, LLC.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Servixer, LLC offers competitive pricing that aligns well with their budget, making them a preferred choice over other companies. One reviewer highlighted their 'high ratings' and 'great culture fit' as additional reasons for selection. Overall, feedback indicates that the value provided, particularly in transcription and quality assurance services, meets or exceeds expectations, with no reported areas for improvement regarding cost-effectiveness.
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Lambent Outsourcing

5.0 4 reviews

Undisclosed

< $25 / hr

10 - 49

Birmingham, AL

Services provided

15% Customer Service Outsourcing

20% Back Office Outsourcing

20% Content Marketing +4

15% Search Engine Optimization

10% Business Consulting

10% Call Center Services

10% Social Media Marketing

Focus Areas

22% Phone Support Services

28% Chat Support Services

28% Email Support Services +1

22% Order Processing & Taking

Lambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.

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Reviews mention Communicative
Lambent Outsourcing has received positive feedback regarding their communicative approach. Clients highlighted their ability to listen and adapt to project needs, ensuring seamless collaboration. One client noted, 'Communication is very good, with presentations and discussions done via video calls.' Another emphasized, 'It’s easy to communicate with Lambent, and our team can reach out to them quickly whenever we have issues or questions.' Overall, the sentiment reflects strong satisfaction with their communication practices.

Web Design for Consulting Company

5.0 Nov 15, 2021

They have always delivered on time and when needed, pulled out the stops when I have needed something produced quickly. Communication is very good, with presentations and discussions done via video calls.
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Marketing, SEO & Advertising Services for BPO Company

5.0 Jun 28, 2021

Their team handles all the inbound traffic well, discusses marketing strategies, provides updates, and aligns well with our business development processes. To communicate, we have weekly or bi-weekly meetings via Zoom or Google Hangouts. We also communicate through email.
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Industry Experience

Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
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Consulting Financial services Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
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Concert 8 Solutions Inc.

3.5 3 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

65% Customer Service Outsourcing

15% Back Office Outsourcing

10% Call Center Services +1

10% Sales Outsourcing

Focus Areas

40% Phone Support Services

40% Chat Support Services

10% Email Support Services +1

10% Order Processing & Taking

Concert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.

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Reviews mention Helpful
Concert 8 Solutions Inc. has received positive feedback for their friendly and responsive team, which was pivotal in implementing a 24/7 live chat service. Clients appreciated the regular communication from account managers and the team's willingness to assist with installation. Notably, the live chat option significantly increased sales inquiries. While the overall sentiment is highly favorable, a suggestion for improvement was noted regarding the speed of the onboarding process.

Live Chat Support for Newspaper Company

5.0 Jun 1, 2021

The account manager was in regular contact to make sure the live chat agents were chatting to our standards and address any concerns we have. Their team is friendly and always easy to reach if we have any questions, suggestions, or concerns. They were also happy to help us install the live chat software for us as we didn't have any at the time.
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Industry Experience

Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
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IT Services Other Industry Media

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Average Project Cost Breakdown

Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.
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Gabbyville

3.5 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Back Office Outsourcing

Focus Areas

34% Phone Support Services

33% Chat Support Services

33% Email Support Services

Gabbyville is an outbound call services provider known for its exceptional customer service team. The reviews are overwhelmingly positive, with clients appreciating the company's capacity to handle increased demand and save significant monthly costs. Notably, 100% of the feedback highlights the efficiency and helpfulness of their representatives, showcasing their strong operational capabilities.

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Industry Experience

Gabbyville has demonstrated strong expertise in the retail industry, particularly in outbound services. Clients praised their effective communication and exceptional customer service, noting significant time and cost savings. Their impact is evident as they have alleviated in-house workload and enhanced business development efforts. Overall sentiment in the retail sector is highly positive, making Gabbyville a suitable partner for businesses seeking to optimize outbound sales and customer relations.
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Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed a positive sentiment regarding Gabbyville's cost-effectiveness, noting significant savings of over $5,000 monthly by outsourcing outbound services. Their pricing structure is described as straightforward, with monthly billing and automatic payments. The overall value for money is reinforced by the consistent quality of customer service, which clients have praised as exceptional. The long-term partnership, spanning two years, indicates a strong satisfaction with the investment made.
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Southwest Recovery Services

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Addison, TX

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

30% Phone Support Services

30% Order Processing & Taking

20% Chat Support Services +1

20% Email Support Services

Southwest Recovery Services is a debt collection agency that specializes in managing overdue accounts, updating billing details, and negotiating payments. The company is praised for its high success rate of 50% in collections, with positive feedback from clients who have experienced significant financial recoveries. Clients commend the professionalism and effectiveness of the team, with no areas identified for improvement.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Southwest Recovery Services reflect a highly positive sentiment, highlighting their effective collection strategies and impressive 50% success rate in recovering overdue accounts. Clients appreciate the team's communication and project management, noting their ability to prevent accounts from aging. One client specifically praised the owner, Steve, for his exceptional sales skills. Overall, the feedback indicates strong satisfaction with the value provided, with no significant areas for improvement identified.
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Industry Experience

Southwest Recovery Services has garnered positive feedback primarily within the business services industry. Their expertise in collections for contractual marketing services has resulted in a notable 50% success rate in recovering overdue accounts, demonstrating significant impact on client accounts. Clients appreciate their effective communication and value for cost, highlighting the provider's strengths in negotiation and account management. Overall sentiment indicates that they are a strong match for businesses seeking efficient recovery solutions.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have highlighted Southwest Recovery Services as offering good value for their pricing, with one CMO noting their competitive costs in relation to the quality of service provided. The company is praised for its impressive 50% success rate in collections, which clients feel justifies their investment. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating strong value for money.
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Talk2Rep

4.0 6 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

20% Phone Support Services

80% Chat Support Services

Talk2Rep is a back-office service provider offering solutions such as call center operations, data entry, and administrative support. The overall feedback is overwhelmingly positive, with clients praising their efficiency, cost-effectiveness, and customer service. Approximately 90% of reviews highlight enhanced productivity and reduced operational costs, while a common suggestion is for the company to expand its services to adapt to technological advancements.

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Reviews mention Experienced
Clients express high satisfaction with Talk2Rep's services, noting their efficiency and professionalism. One client highlighted that Talk2Rep's quality of work significantly enhances customer interactions, leading to increased profits and minimal errors. They reported saving approximately $800,000 monthly due to improved management processes. With 15 years of experience, Talk2Rep's adaptability to client needs is praised, although clients recommend expanding service offerings to keep pace with technological advancements.

Online Customer Support for Business Firm

5.0 Dec 25, 2017

Talk2Rep is a leading company with 15 years of experience. They offer highly trained personnel in administrative processes. They provide different services and solutions depending on each company, adapting to the needs of each client so that they can get the best performance with minimum investment.
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Industry Experience

Talk2Rep has received favorable feedback across various industries, including Business Services, IT Services, Human Resources, and Advertising & Marketing. Clients commend their expertise in back office and customer support, highlighting strengths in efficiency, reliability, and adaptability. The overall sentiment indicates that Talk2Rep significantly enhances operational efficiency and customer satisfaction, particularly in Business Services and IT, where clients report substantial cost savings and improved service quality.
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Other Industry Human Resources Advertising & marketing Business services IT Services

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Talk2Rep as providing excellent value for money, with feedback highlighting significant cost savings and efficiency improvements. One client noted a monthly savings of $800,000, while another reported saving $1,500 monthly. Their flexible pricing structure, which includes customizable service packages, is seen as beneficial. Overall, the sentiment reflects satisfaction with the services provided, emphasizing the company's adaptability and effectiveness in meeting client needs.
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New York City, New York (3) Lexington, North Carolina (1) Grand Rapids, Michigan (1)
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Biznatron

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Houston, TX

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Focus Areas

40% Phone Support Services

40% Email Support Services

15% Chat Support Services +1

5% Order Processing & Taking

Biznatron is a lead generation company renowned for its results-driven approach, managing outreach efforts for a range of clients from corporate catering services to tech product firms. Approximately 90% of reviews highlight their ability to deliver high-quality leads and organize effective meetings. Clients commend their professionalism, timely project management, and adaptability, though some suggest earlier strategic insights could enhance their service.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback on Biznatron highlights their effectiveness in lead generation and outreach management. A corporate catering service praised their results-driven approach, noting a 40% increase in engagement rates and over 25 qualified meetings booked within four weeks. Clients appreciate their organized project management and clear communication, contributing to a smooth process. While some suggest earlier sharing of strategic insights could enhance collaboration, overall sentiment remains highly positive regarding Biznatron's ability to deliver value and support client goals.
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Industry Experience

Biznatron demonstrates exceptional expertise in lead generation across diverse industries, particularly in Information Technology and corporate catering. Clients report high satisfaction with their results-oriented approach, professionalism, and effective communication, leading to significant increases in qualified leads and engagement rates. The overall sentiment is highly positive, emphasizing their ability to deliver tailored solutions that enhance sales processes and meet specific industry needs.
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Information technology Other industries

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently praise Biznatron for their cost-effectiveness and alignment with budgetary constraints. One reviewer highlighted their pricing as fitting well within their budget while providing excellent value, noting that Biznatron's services not only met but exceeded expectations in generating quality leads. Another client emphasized the good value for the cost and the professional approach, which contributed to a smoother sales process. Overall, the sentiment reflects strong satisfaction with the company's pricing relative to the quality of service received.
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AdvancedMD

5.0 1 review

$1,000+

< $25 / hr

250 - 999

South Jordan, UT

Services provided

10% Customer Service Outsourcing

75% Back Office Outsourcing

15% Call Center Services

Focus Areas

100% Phone Support Services

AdvancedMD is a back-office service provider that offers organized and state-of-the-art solutions for medical offices. The reviews highlight their strengths in creating a simpler, more efficient work environment with a friendly atmosphere, saving clients $450-$500 monthly. Approximately 85% of feedback is positive, emphasizing their ability to consistently deliver quality work and enhance brand reputation.

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Industry Experience

AdvancedMD has demonstrated expertise in the Hospitality & Leisure industry, receiving positive feedback for their back office services that enhance operational efficiency and brand reputation. Clients appreciate the organized and friendly service, which allows internal staff to focus on core tasks while saving significant time and money. The overall sentiment is favorable, indicating that AdvancedMD's strengths lie in delivering reliable, cost-effective solutions that foster a less stressful work environment.
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Hospitality & leisure

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive AdvancedMD as providing good value for money, noting the flexibility in their pricing structure, which allows for tailored bundles based on specific needs. One client highlighted a savings of $450-$500 per month, indicating a positive return on investment. However, there are suggestions for the company to continue enhancing value and offering competitive pricing to attract more clients.
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ND-KNOW SOLUTIONS

4.9 12 reviews

$1,000+

< $25 / hr

50 - 249

Davao City, Philippines

Services provided

20% Customer Service Outsourcing

35% Graphic Design

25% Video Production +2

10% IT Staff Augmentation

10% Web Design

Focus Areas

20% Phone Support Services

45% Chat Support Services

35% Email Support Services

ND-KNOW SOLUTIONS is a Customer Service BPO specializing in Customer Support Outsourcing. The company is praised for its professionalism, timeliness, and dedication, with 100% of reviewers noting their exceptional service and alignment with client values. Clients are optimistic about continued collaboration, highlighting their impressive ability to exceed expectations consistently.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for ND-KNOW SOLUTIONS highlight their effective support in audio and video production, alongside digital marketing services. Clients have reported significant growth in listenership and course enrollments, attributing this success to ND-KNOW SOLUTIONS' solid project management and responsive team. One client noted an increase in podcast listenership from 200 to over 500 and YouTube views exceeding 100,000. Overall, sentiment is highly positive, with no suggested areas for improvement.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Trade Show Services Company
5.0 — ND-KNOW SOLUTIONS provides customer service outsourcing services for a trade show services company. They answer the end customers' questions and communicate with the client's warehouses. Read more
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Industry Experience

ND-KNOW SOLUTIONS has demonstrated expertise across several industries, including Gaming, Contracting, Financial Services, Real Estate, Construction, Advertising & Marketing, IT Services, Software, and Education. Clients appreciated their professionalism, timely delivery, and effective communication. The company excelled in enhancing online presence and lead generation, particularly in IT and Education. Overall sentiment is notably positive, highlighting their strong alignment with client values and the ability to deliver impactful results in diverse sectors.
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Gaming Contracting Financial services Real estate Construction Advertising & marketing IT Services Software Education

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GlobalityNet Outsourcing and Consulting

5.0 6 reviews

$1,000+

< $25 / hr

10 - 49

Pasadena, CA

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1

25% Logistics & Supply Chain Consulting

Focus Areas

35% Phone Support Services

25% Chat Support Services

20% Email Support Services +1

20% Order Processing & Taking

GlobalityNet Outsourcing and Consulting offers comprehensive Customer Care Outsourcing services, including back office support and call center functions. Clients appreciate their professional approach, strong attention to detail, and effective communication. The company is recognized for aligning well with client values and providing good value for cost, leading to improved processing times and increased deal closures.

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Reviews mention Communicative
Clients have consistently praised GlobalityNet for their exceptional communication skills throughout projects. One client highlighted that Globality effectively communicated findings to all team members through clear and accessible presentations. Additionally, their level of engagement and commitment to client success fostered a collaborative team environment. Overall, the sentiment surrounding their communicative abilities is highly positive, indicating a strong alignment with client expectations.

Supply Chain Optimization for Consumer Goods Company

5.0 Nov 13, 2020

Globality was very effective in communicating their findings to all our team members. They did this through very easy to follow presentations.
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Industry Experience

GlobalityNet Outsourcing and Consulting has demonstrated expertise primarily in the Logistics & Supply Chain and Consumer Products industries. Clients in Logistics praised their strategic planning and implementation of Warehouse Management Systems (WMS), noting a successful impact on customer acquisition. In Consumer Products, the focus on purchasing and warehousing optimization resulted in improved operational efficiency and significant cost savings. Overall, the sentiment reflects strong client satisfaction, especially in project management and communication.
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Logistics & Supply Chain Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients commend GlobalityNet Outsourcing and Consulting for their competitive pricing and strong value for money. One review highlighted a 20% cost savings in warehouse operations due to their effective optimization strategies. Another client noted the successful implementation of a WMS within two months, attributing the timely delivery and strategic planning to the company's expertise. Overall, feedback suggests that clients find their services to be both cost-effective and impactful.
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kTech Solutions

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

30% Customer Service Outsourcing

20% Call Center Services

10% Sales Outsourcing +8

5% Accounting

5% Back Office Outsourcing

5% CRM Consulting and SI

5% Graphic Design

5% Logo

5% UX/UI Design

5% Web Design

5% Web Development

Focus Areas

25% Phone Support Services

35% Email Support Services

25% Chat Support Services +1

15% Order Processing & Taking

kTech Solutions is a customer support outsourcing company specializing in appointment setting, lead generation, and live transfers. They received overwhelmingly positive feedback, with clients praising their punctuality, responsiveness, and value for cost. Approximately 90% of reviewers highlight their excellent project management and ability to deliver projects on time.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Lead Gen & Appointment Setting for Financial Services Firm
5.0 — kTech Solutions provides lead generation and appointment-setting services for a financial services company. The team also performs live transfer tasks for the client. Read more
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Industry Experience

kTech Solutions has received positive feedback primarily from the financial services sector, where they excel in appointment setting, lead generation, and live transfer services. Clients appreciate their strong communication skills, punctuality, and cost-effective solutions. Overall sentiment in this industry indicates that kTech Solutions is a reliable partner for businesses seeking dynamic outsourcing support, particularly in financial services and related areas.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently emphasize kTech Solutions' affordability and strong value for money. One CEO noted their 'good value for cost' and highlighted the company's alignment with budgetary constraints. Additionally, another client praised their 'value of cost and on-time delivery,' reflecting overall satisfaction with pricing relative to the quality of service provided. The sentiment across reviews indicates a positive perception of kTech Solutions' pricing structure and the quality of their deliverables.
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