The Free Website Guys

BACKGROUND

Please describe your company and your position there.

I am a hypnotherapist

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I hired them to create my Wordpress website.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I was referred to them. They design simple websites for free and that was appealing to me. They seemed really honest and genuine in their marketing and initial communication.

Describe the project in detail and walk through the stages of the project.

They created the website for me using a Divi Theme.This is a list of what they did: Configuring the WordPress environment and loading a set of top-rated free plugins that help with things like SEO, site speed and security Loading the theme Setting up the page structure and menu Doing 3-4 hours of theme customization Setting up Google Analytics and Google Search Console Setting up daily offsite backups Creating a custom handover video and document showing me how to use my site

How many resources from The Free Website Guys team worked with you, and what were their positions?

One person worked with me. He is the lead developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I was lead through the process very easily even though I have no real technical know how.

How effective was the workflow between your team and theirs?

It was so effective. All the communication was easy and clear. I was amazed at what a beautiful, streamlined process they have created. They have delivered exactly what they promised with supreme competence.

What did you find most impressive or unique about this company?

I was blown away by the clarity of communication and timely completion of the different stages of the process. The only thing that held things back from getting done more quickly was me.

Are there any areas for improvement or something they could have done differently?

No. All wonderful

BACKGROUND

Please describe your company and your position there.

I am the founder of a business advisory and training firm, helping companies to develop business strategies and models to balance profit and purpose.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I am a start-up so I wanted a professional-looking website that conveyed my brand well.

SOLUTION

How did you select this vendor and what were the deciding factors?

I wasn't in a position to employ a web developer and after attempting to build my own website a few times, it just didn't look professional so I saw some of the examples that The free website guys did and decided to give it a go that way.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The steps were really clear and I was guided through each step even the technical bits with domains etc were made really easy.

How many people from the vendor's team worked with you, and what were their positions?

There was one point of contact and he communicated everything which again kept it really simple.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I've had some amazing feedback. People think the website looks great, is really clear and looks professional which was a key thing for me.

Describe their project management style, including communication tools and timeliness.

Everything was done via email which made it really simple and the turnaround time was really quick.

What did you find most impressive or unique about this company?

I like their business model and the fact that it gives startups the opportunity to have a professional website.

Are there any areas for improvement or something they could have done differently?

I don't think so. There are some things that apply in the UK like cookie policies and privacy policies that I had to work out myself to get on but I wouldn't expect those unique elements considering the business model.

BACKGROUND

Please describe your company and your position there.

I am the owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

Hired them to build a website.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I applied to have a free website built and was chosen after a few weeks.

Describe the project in detail and walk through the stages of the project.

Sven was wonderful and so so cummincative when it came to all my questions AND my lack of tech knowledge. Every step from the very beginning was spelled out for me and this whole process was very easy and convenient. I did think I might not get top notch service since this was all free to me and boy was I wrong. I kept waiting for them to say 'we don't do that' etc. but it never came.

I am beyond thrilled with my site because I could not have done this on my own like I originally thought. They also used a lot of plugins that I would have never known I didn't need to pay for. So not only did the free website guys save me money on building my site but they also saved me money on ad ons. I am so excited to start customizing and marketing, etc.

I will def use Sven and the team moving forward. Thank you thank you FWG!!!

How many resources from The Free Website Guys team worked with you, and what were their positions?

I worked with Sven and communicated with him but I think other people helped with the building of my site.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I am in the process of doing all of my own customizations so my site isn't live yet but I already know they did such a great job and saved me $1,000's.

How effective was the workflow between your team and theirs?

I was shocked at how organized and thorough the communication was. I was never left in the dark.

What did you find most impressive or unique about this company?

The whole process was easy. I was skeptical before hand and they proved me wrong.

Are there any areas for improvement or something they could have done differently?

They have gone above and beyond, the team has helped me with things I did not expect a help with.

BACKGROUND

Please describe your company and your position there.

I'm a volunteer Graphic and Web Designer at The Space Aarhus. This is a non-profit organization, and it's run by volunteers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

The Space Aarhus is a very new initiation and therefore, we needed a website. We wanted to promote our offline and online events through our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

The Free Website Guys offered free website creation, and being a non-profit volunteer based organization this was the most important point for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

My team had discussed the different needs and necessities for our website and the Free Website Guys started to work on it right away. We received small video tutorials on how to set up a host, domain name etc.

How many people from the vendor's team worked with you, and what were their positions?

We mainly worked with Sven the Lead Developer from The Free Website Guys.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We haven't launched the site yet, as lots of text need to be written for it, images need to be made. But the team loves the new website! They helped us with brochures, information booklets etc. to go through the whole co-operative process. Finally, we received our functional website and got instructions on how to change and edit anything in it.

Describe their project management style, including communication tools and timeliness.

We communicated through e-mail and it was very efficient.

What did you find most impressive or unique about this company?

They gave us a professional WordPress site that was easy to update and all this for free.

Are there any areas for improvement or something they could have done differently?

Our website stated an American address in the footer section, when we got the website. This was fixed very fast.

BACKGROUND

Please describe your company and your position there.

CEO/Managing Partner of a project management consulting company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

As a busy entrepreneur, I knew I needed a personal web site, but never seemed to find the time to do it. And while I have some of the necessary skills, I'm not strong in design and not up-to-date on the latest technology. The Free Website Guys did all the heavy lifting and quickly got a site up and running for me. They were very easy to work with and very detail oriented. I'm pleased with all they have done and highly recommend them.

SOLUTION

How did you select this vendor and what were the deciding factors?

They approached me. They had a very reasonable approach to the work at a reasonable price, so I decided to give them a try.

Describe the project in detail and walk through the stages of the project.

I was very impressed with their communications with me. They kept me engaged at every step. They communicated how they would approach the project. Because I already had an existing site with some content that needed to be preserved, we first had to agree on that. The first step was to review the existing WordPress installation and plug-ins and make some updates and changes, especially relating to security. Next, we agreed on a Divi theme to install. As the final step, they provided extensive video documentation on how I could load my content to the site and operate it going forward.

How many resources from the vendor's team worked with you, and what were their positions?

I only had contact with one person, however I know there were more working behind the scenes.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The site looks and performs great!

How effective was the workflow between your team and theirs?

Everything was very effectively handled via email. All deadlines were met or exceeded.

What did you find most impressive or unique about this company?

Their business model and processes were very efficient and well-defined.

Are there any areas for improvement or something they could have done differently?

I can't think of anything right now.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a women’s coaching business. We focus on amplifying and elevating women entrepreneurs and executives to achieving greater success, wealth and results in both their professional and personal lives.

Harvard Business School educated, 6,500+ clients across 5 continents, and featured on Inc. 500, ABC, Forbes, Hoover’s, NYTimes, Reuters and more.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

We needed a fresh website to present to our clients that also connected to Kajabi for our courses. In addition, it had to have plenty of CTAs.

SOLUTION

How did you select The Free website Guys and what were the deciding factors?

We were referred to The Free Website Guys by a colleague. The deciding factor was our interaction with them. They were responsive, smart and knew what they were doing.

Moreover, they build the shell of the site and you, as the client, build out the rest. We’re very hands on and loved this approach.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sven, at The Free Website Guys, me-t us in the loop every step of the way. We had choices between free and Divi Wordpress themes (we chose Divi) and received video tutorials on every step of what they needed from us (license keys, logins to Bluehost, etc).

Each time they completed a deliverable (site setup, coming soon page active, etc), we got an email.

How many people from The Free website Guys team worked with you, and what were their positions?

2-3 people vis the video tutorials but primarily we worked with Sven. He was our main POC.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They built our site in rapid time, it turned out exactly per our request and were happy.

Describe their project management style, including communication tools and timeliness.

Sven managed the project entirely vis email, which we liked. When they needed info from us, they sent clear instructions and accompanied them with video tutorials or Google doc instructions.

What did you find most impressive or unique about this company?

The clear instructions and the quick turnaround time were impressive.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a nonprofit mental health organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Free Website Guys?

We're recently established a nonprofit, and we needed a website for networking and getting people to join our cause.

SOLUTION

What was the scope of their involvement?

I work with The Free Website Guys to develop a WordPress site for my nonprofit organization. They are organized and streamline every step of the process. Each day, they email me a private YouTube video made by them with steps that I have to do; all the complex steps are watered down and easy for me to understand and execute. Then, they follow it up with their portion of the development. 

They give me a handful of options to define the style, colors, and theme of the website. They email me photos of different themes and colors that I can choose. Not only that, but they also allow me to modify the tags and pages, so there's a place for home donations and volunteers. They also install and set up Google Analytics and collection of data so that our website grows through time, and gets good traction. The whole process is fairly simple, and we got the website up and running in two weeks.

What is the team composition?

My main point of contact is Sven (Co-Founder).

How did you come to work with The Free Website Guys?

I was referred to them by one of my clients who mentioned that there was an organization that made free websites. After looking into them, I emailed them an application form about my organization. Then, they review it among the other hundreds of applications that they receive, and I was selected as one of the organizations for a free website.

How much have you invested with them?

They made the website 100% free — I didn't have to pay for any of their labor.

What is the status of this engagement?

We started the project near the end of March 2021, and it took two weeks to finish. In case I have any consulting doubts, I can contact them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website isn't up yet, since I still have some information to upload. However, I share it with the board of directors, and they love the idea and how the website is laid out. I probably saved over a thousand dollars because they made a really elegant WordPress website that's easy to navigate, and I'm very grateful for that.

How did The Free Website Guys perform from a project management standpoint?

All the communication is done through email. They email me the stuff they need to get done, and all the steps contain images for clarity since some steps are a little confusing. In every email, they always ask if I have any questions, but everything is clear. I know that if I reach out to them, it would take a few days to get back to me, and that would interrupt the process which would make the project take longer.

What did you find most impressive about them?

I’m impressed with how neatly organized they are and the fact that everything has a flow. I didn’t have any mishaps, nor we have any miscommunication. Everything has step-by-step instructions that aren’t too complicated.

Are there any areas they could improve?

I can't think of anything because all the information is provided. The only thing that they didn't mention is how can I collaborate with them in the future or if they offer other services.

Any advice for potential customers?

With anything that involves technology and websites, you need to have patience. They have a plan for the project and a timeframe, so you have to stick up with it in order to get the best out of the collaboration.

BACKGROUND

Please describe your company and your position there.

I am the owner of a virtual assistant business that provides administrative, creative and technical support to small businesses, coaches and entrepreneurs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire , and what were your goals?

I had just opened my business and needed a website built.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them in a Facebook group for entrepreneurs. Their pricing is what caught my attention and their reviews and feedback were what sold me.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We communicated everything via email. They walked me through each step of what they were doing in WordPress, even when I had no idea what they were talking about. They included video explanations of how to do things they needed me to do on my end, which were really helpful.

How many people from the vendor's team worked with you, and what were their positions?

Primarily one, a Lead Developer, but there may have been a second one I worked with on one occasion.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I don't have any measurable outcomes yet, but the deliverable looks great!

Describe their project management style, including communication tools and timeliness.

They were great about keeping in touch, providing updates on the status of the project, walking me step by step through things that they needed on my end, provided video instructions for things, etc. They were very client-centric and focused. Super helpful with questions.

What did you find most impressive or unique about this company?

How easy they were to work with and how well they communicated things in layman's terms to someone who knew nothing about website development.

Are there any areas for improvement or something they could have done differently?

Not for me!

BACKGROUND

Please describe your company and your position there.

I'm the project manager for a new startup focusing on environmentally friendly business solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

We have a limited resource, so being able to outsource the technical web design for our main site was a large burden to lift.

SOLUTION

How did you select this vendor and what were the deciding factors?

they have very good reviews, and are extremely high demand and extremely good value.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope, and deliver a new website which includes various aspects of business outreach.

How many people from the vendor's team worked with you, and what were their positions?

one directly, but several others in a more distant fashion.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It was an ideal solution. we worked well together and I feel that they were very open to listen to our needs and make appropriate suggestions.

Describe their project management style, including communication tools and timeliness.

they were very good at communicating any updates to he work progress, and also were very accommodating when delays at our end put the project back, they were very professional when reminding us that we had not submitted something or needed to complete more work.

What did you find most impressive or unique about this company?

their professionalism, especially given the free nature of their business.

Are there any areas for improvement or something they could have done differently?

No. The service was excellent. The only issue was that it could have been quicker, but those delays were largely our fault.

BACKGROUND

Please describe your company and your position there.

Currently freelance in Slaes & Marketing for Travel-Tech companies. Entrepreuneur & Advisor for Tourism, Hospitality and Travel-tech communities and startups.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys , and what were your goals?

As a freelancer I needed a new landign page to showcase my past, current and future projects.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I searched for different Web Development Agencies, I found out The Free Website Guys thanks to a Digital Nomad Group. They had great reviews and decided to get in touch.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Application form, intro email and whatssap conversation with Account Manager at The Free Website Guys. Review of project aims and scope. Decide on Hosting options for Wordpress. Decide Wordpress theme and provide design idea. Follow up emails by Account Manager. End of project and handover.

How many people from the vendor's team worked with you, and what were their positions?

I met an initial onboarding contact person from The Free Website Guys. Then, I was all the time in touch with Sven the Lead Web Developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Great impact for my personal brand online.

Describe their project management style, including communication tools and timeliness.

All contact was done via WhatsApp and emails. Very clear videos on the steps on their project management process. Some forms to provide data and expected outcomes. Timeline is very adaptable to client needs.

What did you find most impressive or unique about this company?

Their quick responses in providing different options for setbacks in the workflow were impressive.

Are there any areas for improvement or something they could have done differently?

Maybe some more of personalization.