The Free Website Guys

BACKGROUND

Please describe your company and your position there.

I am the owner of a private coaching and therapeutic services organisation. As an autism mum & advocate, I am passionate about helping parents with autistic children reach their fullest potential. Through our scientifically back methodology and focus on client compassion and care, we help them experience transformation which builds their resilience and experience an exciting future centred on care, calm and confidence. We currently support clients in the United Kingdom and Europe with plans for expansion into the United States Market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

The Website Guys came highly recommended by a trusted colleague. Without reservation, she wholeheartedly endorsed their work having completely built her impressive website from scratch.

What were your goals for this project?

To build a user-friendly website for our new business. Security is key and having expertise in the latest security measures by those building the website is essential.

We want to establish our presence as a start-up so creating a quality website that can drive loads of traffic and have intuitive connectivity across all of our marketing channels and provide a seamless customer journey is critical. Also, we need a website that is easy to maintain with very little expertise in this area.

SOLUTION

How did you select The Free Website Guys?

Having researched a number of local providers (United Kingdom), including some quality website providers within my business networks, I checked out reviews but I wanted also to work with someone who had expertise with helping to build a website for coaching. Having further researched a number of coaching websites and networking with colleagues within this industry, received feedback about The Website Guys and their commitment to supporting new start ups in an innovative way and thought that their business practices aligned very closely with our company values and ways of doing business. Therefore, I knew that they were the right company to help move our company forward and where committed to be socially responsible. They were the right business to connect with!

Describe the project in detail.

Once it was agreed to work together, there was a very clear step by step process to set up each phase of the project. All interactions took place via email, with helpful, concise instructional videos, clear details on how to move seamlessly through every sequence.

To ensure quality control and provide an evidential trail, Google forms were used to document our side of the each procedural step so their team had all of the credentialing that was needed so they can provide for our needs. We were able to see the mock ups at key stages of the process and staged project updates were provided on 3 separate ocassions with a final handover document provided at the end of the project.

What was the team composition?

We were allocated a project manager who provided excellent customer service throughout the project. There were a team of people working behind the scenes but it was great to have the continuity of one really knowledgeable and helpful team member throughout.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was completed last week and will be launching the website imminently so will be happy to return within three months with any demonstrable outcomes of success at that time. 

From the initial discovery call through every step of the process, they were consummate professionals. I cannot impress upon you their high levels of knowledge and expertise in this area. But what set them apart was their commitment to having exceptional customer service and their customer journey process and ability to help you through every step of the without being patronising and using loads of ridiculous jargon has been truly remarkable.

How effective was the workflow between your team and theirs?

It was a completely seamless and high-quality workflow at absolutely every stage of the process. I am so impressed with their high expertise and carefully focused plans underpinning their customer journey process.

What did you find most impressive about this company?

As a complete novice and slightly retired technophobe. I felt our needs as a company and any queries that I may have had were acknowledged, listened to and supported every step of the way. The Website Guys are really offering a superior service from a caring place. Simply beautiful and so very much needed in this day and age.

Are there any areas for improvement?

None that I can identify!

BACKGROUND

Please describe your company and your position there.

I am building a new personal brand to support my work as a coach for female entrepreneurs as they grow their businesses and their families.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

While I helped many clients build their websites, doing the work for myself seemed overwhelming. I needed a clear path to a great website, and that's when I learned about The Free Website Guys.

What were your goals for this project?

I wanted a website that was professionally designed, beautiful, easy to navigate, and mobile friendly. I wanted to be able to easily showcase my services and book with me online.

SOLUTION

How did you select The Free Website Guys?

I heard about The Free Website Guys when someone on reached out to me about them on LinkedIn. I looked at their portfolio of work and loved what I saw.

Describe the project in detail.

The project was a basic website with no e-commerce and a focus on services. I wanted to have the functionality fully built in by a team of experts, and that's exactly what I got!

What was the team composition?

I worked with one person, Sven, and he was amazing! He nudged me when it was my turn to provide work, and he was fast to answer my questions. I really enjoyed going through the process with him.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I'm excited to get my new website launched thanks to The Free Website Guys!

How effective was the workflow between your team and theirs?

The workflow was simple! They clearly have taken the time to develop a process. They had videos to support rather than ongoing email exchanges, and I greatly appreciated that.

What did you find most impressive about this company?

Working with The Free Website Guys was so easy. Their process is well organized, and they have the support needed to help me through each step. The process only took a few weeks, and it was simple the whole way through.

Are there any areas for improvement?

I think they were great.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO. We help client employees identify and solve problems using our video teleconferencing platform. Our facilitators work the team of 4 to 6 employees thru our 6 step program and ultimately implement and track the measure of the projects success over a year.

CEOs and managers are able to track the progress of the various projects and may even watch the team when it presents its idea and solution on the fourth session. They may also view the projects in the archive after they have been completed. We hire facilitators to run the projects on an as needed basis.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I had a dispersed array of intellectual property from Podcasts, Blogs, bookstore for my 5 books and a number of YouTube videos. The Free Guys were able to give me a website that accumulated all the IP together. It works as requested and I am very pleased with the results.

I had to load the content but they helped me transfer the wordpress media and blog files to the new wordpress program. It is a very nice looking website and now I am trying to optimize response times. But I am very pleased with the service the Free Guys delivered.

What were your goals for this project?

As stated above, I wanted a website to get my IP consolidated into a single website. It is important that my clients have a convenient center to read my blogs and video podcasts in one place. Now I have it. Fait accompli.

SOLUTION

How did you select The Free Website Guys?

i saw a flyer on the Internet and contacted Sven. He gave a rapid response to all my inquiries and sold me on picking him to deliver the service.

Describe the project in detail.

When Sven agreed to do the project, he immediately gave me a schedule of activities. I don't want to detail that as it was enough detail to make it clear that they knew what they are doing. I have been doing computer systems for over 50 years and know competence and I got it from Sven.

What was the team composition?

I think Sven and a team of 3 or 4 people. I did not contact anyone but Sven and that was enough.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes, look at https://www.copsolvers.com. I like the way it looks and feels.

How effective was the workflow between your team and theirs?

I don't know what more I can say, they met my expectations and it was a successful installation.

What did you find most impressive about this company?

It delivered on its commitment. If met all its timelines.

Are there any areas for improvement?

None

BACKGROUND

Please describe your company and your position there.

Green Growth Advisory is a boutique consulting firm specialized in the nexus between international development and the green economy, serving governments, international development agencies and the private sector in support of countries' transitions to a low-carbon economy under the Paris Agreement. I am the Founding Principal, responsible for the company operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

Our firm is a start-up. I had recently developed our website but was having challenges with the back-end technical aspects linked to things such as SEO and analytics, among other issues. As I had no prior experience designing or building websites, I was spending valuable time trying to troubleshoot and resolve these issues, instead of focusing on content and building up our business. We wanted to have a professional online presence that is easy to maintain. I also wanted to gain a better understanding of the process, by being supported by experts who could help me learn my way around. Having this quality website is a reflection of the quality of our firm's services, so it's important that our (potential) clients have a positive first impression of our organization.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I read a testimonial about The Free Website Guys on a local forum, and then researched their company before submitting our application.Their business model was clear and their reviews were glowing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project consisted of website development, from registering for a new host, transfer of domain name, transfer of email, choice and uploading of WordPress designs, configurations of site, SEO and analytics, and training on how to upload and manage content and the site.

How many people from the vendor's team worked with you, and what were their positions?

My interface was with one person throughout the process, who was the project manager and also a lead developer for the organization. There were multiple people who certainly supported the project manager on the process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am now working on content development so the site has not yet been published.

Describe their project management style, including communication tools and timelines.

The communication and workflow management was top-notch. They were responsive to any questions and articulated the next steps concisely. We communicated via email and forms.

What did you find most impressive or unique about this company?

This is my first time working with a web developer, and The Free Website Guys helped to demystify the process and give me the tools to manage the site on my own, while delivering me a professional site, for free, in record time.

Are there any areas for improvement or something they could have done differently?

None to note.

BACKGROUND

Please describe your company and your position there.

My company is all about sharing experiences, knowledge, and aiding in the international education of students, travelers, fitness, and much more. Currently, a podcast is in the works regarding English and Spanish learnings, itineraries for traveling to new destinations on a budget, and how to manage moving abroad or to a new location.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

The Free Website Guys created my website layout for me from start to finish and I could not have been happier.

What were your goals for this project?

A website, as I was not able to afford nor finish programming my previous on my own.

SOLUTION

How did you select The Free Website Guys?

I actually was recommended them by a colleague from Alicante, Spain where I had just recently moved at that point.

Describe the project in detail.

I gave them full details regarding content and the vision I had for the website and I have to say they made it come alive.

What was the team composition?

Sven was so helpful and communicative during the entire summer while my website was being designed. If I had questions or I needed anything, he was quick to repsond and honest in giving me feedback or recommendation.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Having had the website created and worked on by Sven and his team was a great decision. I have had an increase in website views even with my stagged publishing of content.

How effective was the workflow between your team and theirs?

It was more than recommendable.

What did you find most impressive about this company?

I was impressed with their professionalism and communication.

Are there any areas for improvement?

I am more than pleased.

BACKGROUND

Please describe your company and your position there.

I am the founder of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I needed a website created which I would use to show clients my work, prospect clients and also share information relevant to my industry.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

How well they could do the job and they had a consistently great track record.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It was a website, created from scratch.

How many people from the vendor's team worked with you, and what were their positions?

I had a main point of contact and there were other developers that worked on the project that I did not have direct contact with.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I had the opportunity to get a website created by the free website guys and it was really such a great experience. They treated my project with the utmost professionalism and were in constant communication about what was happening.

They were happy to answer all my questions and the end product was really all I could have asked for and more. If you are looking to get a website done, do not hesitate to get in touch with them.

Describe their project management style, including communication tools and timelines.

Communication skills were via email, it was consistent and I was kept informed about all the changes, progress and milestones.

What did you find most impressive or unique about this company?

Even though the project was free, they treated it like it was an expensive project. That kind of service is invaluable.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I'm the Founder and Owner of a freelance consulting business and I also sell used books online. I am the CEO of both ventures.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I hired The Free Website guys to build a website for me that would encompass both areas of my business. My goals were to have a website that is comprehensible, easy to navigate, appealing, and not to difficult for me to manage.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I selected The Free Website Guys based on their stellar reviews, the professional and speedy responses and the quality of their work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I needed a website created from scratch. I am a novice so I had to trust them with every aspect of the creation as well as guidance.

How many people from the vendor's team worked with you, and what were their positions?

I worked with one person directly on their team, the Senior Developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have not launched my website just yet. I have to fill in the content.

Describe their project management style, including communication tools and timelines.

The Freewebsite Guys are very responsive and professional. They are timely, succinct and communicative.

What did you find most impressive or unique about this company?

I really appreciated that they understood that I am a novice and I don't have a lot of experience creating websites. They anticipated many of my questions that were answered via the videos and in email communication.

Are there any areas for improvement or something they could have done differently?

I am very pleased with the process.

BACKGROUND

Please describe your company and your position there.

I cooperated with the Free Website Guys as a freelance educator.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

The goal was to create a professional website for my future business.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I've come across a call from the Free Website Guys on Facebook. Just like some other clients of them, I was also a bit suspicious at the beginning: why would such an awesome service be free? I did my research, read tons of reviews and could not find the trick luckily. It's part of their commission-based business model with their web-hosting partner that I could benefit from.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We've been working together more or less 5 weeks, during this time the Free Website Guys did build my website, took care of some crucial domain questions, added all security and safety tools needed, designed and optimized Google Analytics and Google search functionality, advised me on layout and templates. What I find amazing, besides this, is that step by step I received updates on the progress, with clear explanations on what had been done. Now that their part is done, I have an extensive handover document and a tailor-made video for myself in which they explain how exactly my website works and where I can find main functionalities to make changes and/or add content. It's helpful and impressive. Overall I am beyond satisfied: happy and extremely grateful for this possibility and the work the Free Website Guys have done for me.

How many people from the vendor's team worked with you, and what were their positions?

From the very beginning I've been communicating with Sven Nilsen, and I must say the communication with him was excellent. Always on time, always with a willing-to-help-and-advise approach, no pushing, he was just the perfect mediator between me and his team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Creating the website with the Free Website Guys I saved weeks of work and gained a great kick for my business.

Describe their project management style, including communication tools and timelines.

We communicated via e-mail, and Sven lead the communication. Step by step I received updates on the progress, with clear explanations on what had been done. At the end of the project I received an extensive handover document and a tailor-made video for myself in which they explain how exactly my website works and where I can find main functionalities to make changes and/or add content.

What did you find most impressive or unique about this company?

I would highlight the communication, including technical updates and technical handover.

Are there any areas for improvement or something they could have done differently?

There is no such thing. They provide a free service still they cooperate with you as you were a paying customer, which was impressive.

BACKGROUND

Please describe your company and your position there.

I'm the founder and a senior analytics consultant of Every Stone Data, LLC, a data analytics services company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

They developed my website.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I heard about their offer to build free websites and so I applied since I am just starting out and have little capital. The reviews also gave me confidence that their work was of high quality.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It was a basic website build using a Divi templates on a Wordpress platform via Blue Host web hosting.

How many people from the vendor's team worked with you, and what were their positions?

I had one main contact, Sven, but there were one or two developers who did work on the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I didn't have a website before and now I have one so that's the main metric.

Describe their project management style, including communication tools and timelines.

Sven communicated regularly through email to update me on the progress. He made it clear what they were doing and what I needed to do and when.

What did you find most impressive or unique about this company?

The most impressive thing was they did great work at no cost.

Are there any areas for improvement or something they could have done differently?

Some of the videos that provide step-by-step instructions have outdated screenshots because the tools have evolved. It was still useful in understanding what needed to be done but it would be helpful if the screenshots were updated.

BACKGROUND

Please describe your company and your position there.

Lifestory and Biography writing of Artists and Social Entrepreneurs

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

Creating the website for the company.

What were your goals for this project?

A website to create a platform for the business.

SOLUTION

How did you select The Free Website Guys?

They have been recommended to me.

Describe the project in detail.

I applied to work with the free websites guys. After they agreed to build my website, they guided me through the process and informed me about my options.

What was the team composition?

I only was in contact with one person, which was great, because I knew I have a reliable contact person through the whole process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Not yet.

How effective was the workflow between your team and theirs?

Very effective.

What did you find most impressive about this company?

They are very fast, precise and they created are very smooth process and understanding also for people who are not into the topic.

Are there any areas for improvement?

It was perfect from my side.