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Top Chat Support Services

Ratings Updated: February 5, 2026
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1,734 Companies

Customer Service Outsourcing: Chat Support Services

List of the Top Chat Support Companies

  • Contio.tech Logotype

    5.0 3 reviews
    $10,000+
    < $25 / hr
    50 - 249
    Gaithersburg, MD

    Services provided

    20% Customer Service Outsourcing
    25% Content Moderation Services
    20% Application Management & Support +3
    15% Data Annotation Services
    10% Application Testing
    10% Translation

    Focus Areas

    50% Chat Support Services
    35% Email Support Services
    15% Phone Support Services

    Contio.tech is a customer support outsourcing firm specializing in multilingual customer service, content moderation, and compliance solutions. The company is highly praised for its commitment to quality, responsiveness, and efficient project management, with 100% of reviewers highlighting its adaptability and expertise. Notably, 98% compliance with industry standards and a 20% increase in customer satisfaction underscore Contio.tech's effectiveness in enhancing customer service BPO solutions.

    See all 3 projects
    3 of 3 Chat Support Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Chat Support Services Experience

    Contio.tech has received overwhelmingly positive feedback for its Chat Support Services, with a 90% satisfaction rate among clients. Reviewers frequently highlight the company's bilingual support, which has enhanced customer satisfaction by 20% and reduced response times by 18%. Key strengths include their commitment to quality, adaptability, and efficient project management. Clients appreciate the timely delivery of services and the proactive communication from Contio.tech. Overall, their expertise in handling sensitive inquiries and compliance with industry standards has made a significant positive impact.

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    Industry Experience

    Contio.tech has demonstrated expertise across various industries, including Research, Telecommunications, and Legal. In the Research sector, they enhanced bilingual customer support, achieving a 20% increase in satisfaction. For Telecommunications, they provided multilingual support and compliance solutions, resulting in a 15% user satisfaction rise. In the Legal field, their content review services led to a 98% accuracy rate and improved operational efficiency. Overall, client feedback reflects Contio.tech's commitment to quality, responsiveness, and effective project management across these industries.

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    Select Industry to see insights

    Research Telecommunications Legal

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have consistently praised Contio.tech for providing good value for money, with feedback highlighting that their pricing fits within budget constraints and offers excellent service quality. One client noted a 30% reduction in costs per case compared to traditional support, while another emphasized a 15% increase in user satisfaction due to enhanced multilingual support. Overall, the sentiment reflects a strong appreciation for the balance of cost and quality in their services.
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    United States (2) Ukraine (1)
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  • ZRAFTED Logotype

    5.0 3 reviews
    Undisclosed
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    30% Customer Service Outsourcing
    40% Web Development
    15% Search Engine Optimization +1
    15% Social Media Marketing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

    See all 3 projects

    Reviews mention Reasonable pricing

    Clients consistently highlight ZRAFTED's reasonable pricing as a key advantage. One client noted that their pricing 'fit our budget' and emphasized the 'great value for cost' provided. Another reviewer praised the company's 'value for money' and friendly support, indicating a strong alignment between service quality and pricing. Overall, the sentiment surrounding ZRAFTED's pricing is overwhelmingly positive, with clients appreciating both affordability and the quality of service received.
    • Web Dev, Design & Migration for Apartment Rental Company
      5.0 Jul 14, 2023

      Very fast communication, value for money is great and they have a very friendly support. You can ask a million questions and they will answer. They even taught me how to make edits on the website so I can change prices of the rentals anytime myself.

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    Industry Experience

    ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.

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    Real estate Financial services

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
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    Canada (1) United States (1)
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  • Call Center Pros Logotype

    4.5 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Santo Domingo, Dominican Republic

    Services provided

    29% Customer Service Outsourcing
    56% Back Office Outsourcing
    15% Call Center Services

    Focus Areas

    65% Chat Support Services
    35% Phone Support Services

    Call Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach.

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    Reviews mention Timely

    Clients express a positive sentiment regarding Call Center Pros' timeliness, noting their efficiency and ability to deliver quality work quickly. One client highlighted that tasks completed by Call Center Pros would take their internal team significantly longer, indicating a strong capability in timely execution. While overall feedback is favorable, there is a suggestion for improved communication, which may enhance the overall experience further.
    • Online Customer Support for Information Technology Company
      4.0 Aug 12, 2017

      They are very efficient and fast in their work, which is great.

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    Industry Experience

    Call Center Pros has demonstrated expertise across multiple industries, including Healthcare, IT Services, and Financial Services. Clients commend their efficient processes, strong communication, and ability to save time and costs—evident in significant savings reported by healthcare and IT firms. The overall sentiment reflects high satisfaction, particularly in the Healthcare and Financial Services sectors, where their timely service and responsiveness are highly valued. Potential clients in these industries may find Call Center Pros a fitting choice for their outsourcing needs.

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    Healthcare IT Services Financial services

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients generally express satisfaction with Call Center Pros' pricing and value for money. One client reported saving approximately $250,000 monthly, emphasizing the efficiency and quality of work provided. Another noted a monthly savings of $1,500, highlighting the effectiveness of their services. The pricing structure is often described as flexible, with options for monthly billing and task-based fees, making it accessible for various budgets. Overall, clients appreciate the cost-effectiveness and quality of service received.
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    Charleston, South Carolina (1) New York City, New York (1) Los Angeles, California (1) Phoenix, Arizona (1)
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  • Technosys IT Management Pvt. Ltd. Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249
    Patna, India

    Services provided

    10% Customer Service Outsourcing
    20% Demand Generation Marketing
    20% Sales Outsourcing +6
    10% Call Center Services
    10% Email Marketing
    10% Recruiting
    10% Recruitment Process Outsourcing
    5% Back Office Outsourcing
    5% IT Staff Augmentation

    Focus Areas

    50% Chat Support Services
    50% Email Support Services

    Technosys IT Management Pvt. Ltd. is a customer support service provider, offering chat and inbound services to enhance client-customer interactions. The reviews indicate a high level of satisfaction, with 100% praising their problem-solving techniques and customer service. The effective collaboration and unique service offerings were particularly noted as impressive by clients.

    See all 1 projects

    Industry Experience

    Technosys IT Management Pvt. Ltd. has received positive feedback primarily from the healthcare industry, where they provided customer support services that enhanced operational efficiency. Clients praised their problem-solving capabilities, responsiveness, and the effective collaboration between teams. Overall sentiment is highly favorable, indicating that Technosys is well-suited for healthcare projects seeking to improve customer engagement and service delivery. Their strengths in customer service and operational support position them as a valuable partner in this sector.

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    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Technosys IT Management Pvt. Ltd. as offering good value for money, particularly praising their customer support services. One client noted a 'great experience' and highlighted the effectiveness of their team in enhancing business operations. The company is recognized for its problem-solving capabilities and helpful nature, suggesting that the investment is justified by the positive outcomes achieved. However, clients suggest further expansion could increase accessibility to their valuable services.
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    More responsive than most other service providers

    Technosys IT Management Pvt. Ltd. is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Infinit-O Logotype

    Infinit-O

    4.1 4 reviews
    $1,000+
    Undisclosed
    1,000 - 9,999

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing

    Focus Areas

    20% Chat Support Services
    60% Phone Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    Infinit-O is a service provider offering inbound and back-office support, specializing in order processing and customer service. The feedback is predominantly positive, with reviewers highlighting the efficiency and quality of service. Approximately 75% of the reviews applaud Infinit-O's ability to enhance business efficiency and customer satisfaction, though some suggest areas for improvement. Clients save significant time and money, with up to 120 hours and $1,200 saved monthly.

    See all 4 projects

    Reviews mention Timely

    Clients have expressed high satisfaction with Infinit-O's timely service delivery, highlighting their capacity to provide quick and efficient customer support. One client noted that they save at least 120 hours monthly due to the responsive service, stating, 'They give us quick and efficient support to our customers and we have no complaints.' Overall, the sentiment regarding timeliness is overwhelmingly positive, with clients appreciating the swift resolution of customer inquiries.
    • Online Customer Chat Support for Business Services Company
      3.5 Nov 2, 2017

      They give us fast and efficient service.

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    Industry Experience

    Infinit-O has demonstrated strong capabilities across various industries, including Business Services, Healthcare, Arts, Entertainment, and Other Industry. Clients appreciate their efficient customer service, particularly in handling high call volumes and order processing. The overall sentiment is positive, highlighting strengths in responsiveness and operational efficiency, which significantly enhance client productivity and financial outcomes. Organizations seeking support in customer service or back-office operations may find Infinit-O particularly beneficial.

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    Select Industry to see insights

    Healthcare Other Industry Arts, entertainment & music Business services

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Infinit-O as offering good value for money, with various pricing structures that accommodate different needs. One client noted savings of approximately $1,200 monthly, while another highlighted an annual expenditure between $5,000 and $10,000, emphasizing the efficiency gains achieved. Overall, feedback reflects satisfaction with the cost-effectiveness of their services, as multiple clients reported improvements in operational efficiency and customer service, justifying their investment.
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    Tampa, Florida (1) Chicago, Illinois (1) Walterboro, South Carolina (1) Roaring Springs, Texas (1)
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  • CXG Business Process Outsourcing Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Sofia, Bulgaria

    Services provided

    25% Customer Service Outsourcing
    24% Call Center Services
    21% Back Office Outsourcing +2
    15% Recruiting
    15% Staffing

    Focus Areas

    29% Chat Support Services
    42% Phone Support Services
    29% Email Support Services

    CXG Business Process Outsourcing is a specialized BPO company known for its efficiency in scaling teams to manage shared services, AI training, and data analytics. Reviews highlight their professionalism, effective collaboration, and adaptability, with a 100% positive feedback rate. Clients appreciate their ability to backfill positions swiftly, ensuring seamless service delivery.

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    Industry Experience

    CXG Business Process Outsourcing has demonstrated strong expertise in the Software industry, particularly in managed and shared services for a SAAS company in Business Spend Management. The firm's strengths include rapid resource ramp-up, effective team integration, and AI training for invoice processing and data classification. Clients express satisfaction with CXG's professionalism and collaborative approach, resulting in seamless service delivery and team support. Overall, CXG is well-suited for clients in the Software sector seeking agile and efficient outsourcing solutions.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive CXG Business Process Outsourcing as offering strong value for money. One client noted that CXG's pricing was competitive compared to IT-focused service providers, highlighting their specialization in BPO. The swift ramp-up of resources and the ability to fill positions quickly were also praised, emphasizing the cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the cost and the quality of service provided.
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  • Magellan Solutions Outsourcing Inc Logotype

    4.5 12 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines

    Services provided

    25% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% Sales Outsourcing
    15% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    43% Chat Support Services
    22% Order Processing & Taking
    22% Phone Support Services +1
    13% Email Support Services

    Magellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.

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    Reviews mention Helpful

    Clients have expressed a positive sentiment towards Magellan Solutions Outsourcing Inc, highlighting their dependability and efficiency in handling inbound services. One client noted that the provider's quick response and effective communication have significantly enhanced their productivity and allowed them to manage a higher volume of calls. Overall, the feedback indicates satisfaction with the service and a perception of value, as it addresses previously unanswered inquiries.
    • Calling System Services for Large Media Company
      4.5 Aug 11, 2017

      They have helped to make us more productive. They are dependable and efficient.

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    Industry Experience

    Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.

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    Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

    What Clients Have Said

    Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.
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    Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)
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  • BolsterBiz Logotype

    BolsterBiz

    5.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    30% Customer Service Outsourcing
    10% Content Marketing
    10% Conversion Optimization +5
    10% Email Marketing
    10% IT Staff Augmentation
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    BolsterBiz is a Customer Service BPO specializing in Customer Support Outsourcing. Reviews highlight their exceptional responsiveness and scalability, with 100% of clients noting their timely delivery and adaptable solutions. Approximately 85% of feedback emphasizes their strong team ethic and effective communication, while clients also commend their proactive approach and ability to significantly reduce ticket backlogs.

    See all 3 projects
    2 of 2 Customer Service Outsourcing reviews are 5 stars
    2 new reviews for Customer Service Outsourcing in past 6 months
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Mobile Games Company

    5.0 — BolsterBiz provides customer support services for a mobile games company. The team helps solve various queries for end customers, troubleshoot issues, de-escalate situations, and provide support Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight BolsterBiz's competitive pricing and excellent value for money. One client noted that their pricing 'fit our budget' and emphasized the 'good value for cost.' Another client appreciated the company's flexibility and responsiveness, stating that BolsterBiz met their needs effectively over nearly five years. Overall, the sentiment is overwhelmingly positive, with multiple reviews praising the alignment of company values and the high quality of service relative to the cost.
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    Austin, Texas (1) Chicago, Illinois (1) Las Vegas, Nevada (1)
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  • Lambent Outsourcing Logotype

    5.0 4 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    Birmingham, AL

    Services provided

    15% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Content Marketing +4
    15% Search Engine Optimization
    10% Business Consulting
    10% Call Center Services
    10% Social Media Marketing

    Focus Areas

    28% Chat Support Services
    28% Email Support Services
    22% Order Processing & Taking +1
    22% Phone Support Services

    Lambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.

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    Reviews mention Easy to work with

    Clients consistently highlight Lambent Consulting's ease of collaboration and communication. One client noted the seamless workflow, stating that Lambent was an extension of their team, enhancing their project’s success. Another emphasized the quick accessibility for discussions and issues, describing it as easy to communicate with Lambent. Overall, the sentiment reflects a strong appreciation for Lambent's collaborative approach and consistent team engagement, leading to effective project management and positive outcomes.
    • Business Services for Financial Lending Company
      5.0 Jul 8, 2021

      Lambent was an extension of the Finefectivo team. The workflow was seamless and the back and forth collaboration made the launch and offering even better. We couldn't have done it without Lambent.

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    • Marketing, SEO & Advertising Services for BPO Company
      5.0 Jun 28, 2021

      They do quite well in terms of project management. Their team handles all the inbound traffic well, discusses marketing strategies, provides updates, and aligns well with our business development processes. To communicate, we have weekly or bi-weekly meetings via Zoom or Google Hangouts.

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    Industry Experience

    Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.

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    Consulting Financial services Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
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    United States (2) Mexico (1) Philippines (1)
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  • PREMIUMHELP Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    New York, NY

    Services provided

    10% Customer Service Outsourcing
    60% Back Office Outsourcing
    20% Social Media Marketing +1
    10% Graphic Design

    Focus Areas

    100% Chat Support Services

    PREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.

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    Industry Experience

    PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.

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    Select Industry to see insights

    Education

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.
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  • WeSage BPM Logotype

    4.8 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Ahmedabad, India

    Services provided

    15% Customer Service Outsourcing
    30% Accounting
    25% Back Office Outsourcing +2
    20% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    WeSage BPM is a versatile business process management company that offers a range of services including data entry, virtual assistance, SEO, and bookkeeping. The reviews highlight their flexibility, with over 80% of clients praising their adaptability and ability to handle diverse projects efficiently. Communication and timely delivery are consistently appreciated, receiving positive feedback from nearly all reviewers.

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    Reviews mention Efficient

    Client feedback highlights WeSage BPM's efficiency in managing projects, noting a reduction in marketing overhead by 50% after transitioning from more expensive agencies. The collaboration was described as 'quite efficient,' with constant communication via Slack and Google Drive. Clients appreciated their responsiveness and flexibility, stating they have yet to decline a project request. Overall, the sentiment regarding efficiency is overwhelmingly positive, with clients expressing satisfaction with the streamlined workflow and effective project execution.
    • Digital Marketing Support for Software Dev Firm
      5.0 Dec 23, 2022

      Quite efficient -- we stay in touch via slack, share files via google drive, and are in constant communications. We have an optional weekly connect via zoom. Very responsive and fast, flexible, and always game to take on new projects. They have yet to say 'no' to a request.

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    Industry Experience

    WeSage BPM has garnered positive feedback across various industries, demonstrating expertise in Recreation, Financial Services, Automotive, Software, Consumer Products, Hospitality, and Education. Clients highlight their strengths in data accuracy, responsive communication, adaptability, and timely delivery. In Financial Services, they excel in accounting processes, while in Hospitality, they effectively manage logistical challenges and research tasks. Overall, their reliable service and attention to detail make them a valuable partner for businesses seeking operational support.

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    Other Industry Recreation Financial services Automotive Software Consumer Products Education IT Services Hospitality & leisure

    More responsive than most other service providers

    WeSage BPM is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    United States (10) South Africa (1) England (1)
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  • Outsource Philippines Logotype

    Outsource Philippines

    5.0 2 reviews
    Undisclosed
    Undisclosed
    50 - 249

    Services provided

    20% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Web Design +6
    10% Accounting
    10% Content Writing Services
    10% Search Engine Optimization
    10% Social Media Marketing
    5% Employer of Record (EOR) Services
    5% Pay Per Click

    Focus Areas

    35% Chat Support Services
    30% Order Processing & Taking
    25% Email Support Services +1
    10% Phone Support Services

    Outsource Philippines is a Customer Support Outsourcing company that excels in providing virtual assistant services and specialist functions like SEO, live chat, and WordPress design. Reviewers highlight their strong project execution, reducing internal workloads by 42% and achieving a 4.7/5 CSAT score. 100% of reviewers commend their proactive communication and flexibility, while 20% suggest improvements in their hiring speed.

    See all 2 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    SEO, Blog Writing & Customer Service Outsourcing for HR Co

    5.0 — Outsource-Philippines provided customer support, blog writing, and SEO services for an HR company. The team handled live chat, email, and phone support, created blog content, and performed SEO for Read more
    Read 1 Review

    Industry Experience

    Outsource Philippines has received positive feedback primarily in the business services sector, showcasing expertise in virtual assistant services, SEO, and customer support. Clients noted their ability to significantly reduce administrative workloads and enhance customer response times, achieving high satisfaction ratings. The company's strengths include scalability, proactive communication, and robust operational processes. Overall sentiment is highly favorable, suggesting a strong fit for businesses seeking efficient operational support and improved customer engagement.

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    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Outsource Philippines' competitive pricing and strong cost-to-value ratio. One client noted their 'good value for cost' while achieving significant operational improvements, such as a 42% reduction in internal workload and enhanced customer response times. The company's ability to deliver measurable outcomes at a reasonable price point has been praised, with specific feedback indicating satisfaction with their service levels and performance metrics, reinforcing the overall positive sentiment regarding their value for money.
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  • Acelerar Technologies Logotype

    4.1 5 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Noida, India

    Services provided

    35% Customer Service Outsourcing
    55% Back Office Outsourcing
    10% Call Center Services

    Focus Areas

    44% Chat Support Services
    37% Order Processing & Taking
    19% Phone Support Services

    Acelerar Technologies is a comprehensive back office service provider offering solutions such as payment processing, scheduling support, and data entry services. Reviews indicate a positive client experience, with approximately 80% mentioning excellent communication and time-saving benefits. While some suggest simplification, the majority highlight their overall satisfaction and the company's ability to deliver quality work promptly.

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    Industry Experience

    Acelerar Technologies has demonstrated expertise across various industries, notably in Legal, Information Technology, IT Services, and Other Industries. Clients appreciate their strong communication, efficiency in service delivery, and cost-saving capabilities, with feedback highlighting significant time and financial savings. Overall sentiment reflects a positive impact, particularly in the IT and Legal sectors, where they are praised for streamlining operations and enhancing productivity. This provider appears to be a strong match for businesses seeking reliable back office support in these domains.

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    Select Industry to see insights

    Other Industry Legal Information technology IT Services

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Acelerar Technologies offers competitive pricing and significant value for money, as evidenced by client feedback. One client reported saving $500 monthly and 100 hours of work, while another highlighted savings of up to 12% compared to competitors. Clients consistently praised the company's adaptability and strong communication, with one noting a monthly billing structure that aligns with usage. Overall, Acelerar's services are perceived as cost-effective, with clients expressing high satisfaction regarding their investment.
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    Atlanta, Georgia (1) The Bronx, New York (1) Los Angeles, California (1) Salt Lake City, Utah (1) Pell City, Alabama (1)
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  • Arise Logotype

    4.7 3 reviews
    $250,000+
    $25 - $49 / hr
    250 - 999
    Miramar, FL

    Services provided

    61% Customer Service Outsourcing
    19% Call Center Services
    10% Back Office Outsourcing +1
    10% Corporate Training & Coaching

    Focus Areas

    10% Chat Support Services
    80% Phone Support Services
    10% Email Support Services

    Arise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.

    See all 3 projects

    Reviews mention Reliable

    Clients consistently highlight Arise's reliability as a key strength. One review specifically states, 'There are no cons, but they are very reliable,' emphasizing their dependable service. Additionally, another client described them as 'awesome and helpful,' indicating a strong trust in their ability to manage outbound calls effectively. Overall, the sentiment surrounding their reliability is overwhelmingly positive, showcasing their capability to meet client needs consistently.
    • Call Waiting Support for Telecommunications Service
      4.5 Nov 2, 2017

      There are no cons, but they are very reliable. Their reliability is their greatest strength.

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    Industry Experience

    Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.

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    Select Industry to see insights

    Telecommunications Manufacturing Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.
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    Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)
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  • Virtual Assist USA Logotype

    4.6 5 reviews
    Undisclosed
    $25 - $49 / hr
    10 - 49
    Pittsburgh, PA

    Services provided

    15% Customer Service Outsourcing
    40% Back Office Outsourcing
    5% Call Center Services +8
    5% Content Marketing
    5% Content Writing Services
    5% Market Research
    5% Marketing Strategy
    5% Social Media Marketing
    5% Transcription
    5% Translation
    5% Web Design

    Focus Areas

    100% Chat Support Services

    Virtual Assist USA specializes in providing back office services and translation support, including data entry, scheduling, and language translation. The company receives overwhelmingly positive feedback, with nearly 100% of reviewers highlighting their efficiency, cost-effectiveness, and quality customer service. Clients appreciate their ability to save time and money, with savings of up to $500,000 and 120 hours monthly mentioned in reviews.

    See all 5 projects

    Reviews mention Personable

    Clients consistently highlight the personable nature of Virtual Assist USA, noting their ability to provide a 'human touch' in services. One client emphasized the service provider's excellent communication and customer service, stating they perform these tasks 'extremely well.' Overall, the sentiment reflects a strong appreciation for the personal engagement and quality of service offered by the team, positioning them as a valuable partner for businesses.
    • Data Entry Services for IT Services Firm
      4.0 Nov 2, 2017

      The service provider is noted for their ability to provide the human touch. This aspect is often highlighted as one of their strengths, indicating a personable approach in their interactions.

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    Industry Experience

    Virtual Assist USA has garnered positive feedback across various industries, including Real Estate, IT Services, and Human Resources. Clients commend their efficient translation services in Real Estate, the significant time and cost savings in IT Services, and the proactive support in Human Resources. Overall, their strengths lie in delivering quality service, effective communication, and utilizing modern technologies, establishing them as a reliable partner for businesses aiming to enhance operational efficiency.

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    Select Industry to see insights

    Real estate IT Services Human Resources

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients of Virtual Assist USA consistently express satisfaction with the company's pricing and value for money. Feedback highlights their competitive rates, with one client noting, 'They have very good prices,' while another emphasized savings of $6,000 monthly. Additionally, clients appreciate the efficiency and quality of services provided, often citing significant time and cost savings. Overall sentiment indicates that Virtual Assist USA offers cost-effective solutions that enhance operational efficiency without compromising service quality.
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  • BonBon Strategic Logotype

    4.9 5 reviews
    $1,000+
    $100 - $149 / hr
    2 - 9
    Lafayette, LA

    Services provided

    10% Customer Service Outsourcing
    25% Business Consulting
    20% Back Office Outsourcing +6
    10% Financial Consulting
    10% IT Strategy Consulting
    10% Logistics & Supply Chain Consulting
    6% HR Consulting
    6% HR Outsourcing
    3% Staffing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    BonBon Strategic is a strategic operations and consulting firm specializing in business process optimization, marketing strategy, and operational management. Overwhelmingly positive feedback highlights Kate's responsive communication, strategic insight, and ability to streamline processes, with 100% of reviewers noting her effectiveness in managing diverse tasks and improving business efficiency. Clients commend her ability to transform business operations and provide tailored solutions for entrepreneurs.

    See all 5 projects

    Reviews mention Great project management

    Clients have expressed strong satisfaction with BonBon Strategic's project management capabilities. One review highlighted that they consistently met commitments, maintained transparency, and effectively managed communications. The client noted significant growth in their business, attributing this success to BonBon's structured approach and timely execution. Overall, the sentiment reflects confidence in BonBon Strategic's ability to deliver on promises and enhance operational efficiency.
    • Back Office Outsourcing for Rental Management Company
      5.0 Jul 29, 2022

      BonBon Strategic performed well in terms of project management. They always did what they said they were going to do. They stayed on track, and they managed me when I needed them to.

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    Industry Experience

    BonBon Strategic has demonstrated expertise across several industries including IT Services, Other, Construction, Real Estate, and Food & Beverages. Clients have praised their ability to streamline business operations, enhance marketing strategies, and establish effective communication systems. Overall sentiment is positive, highlighting BonBon's strengths in project management, responsiveness, and tailored support, making them an excellent fit for small businesses seeking operational efficiency and strategic growth.

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    Select Industry to see insights

    Construction Real estate IT Services Other Industry Food & Beverages

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend BonBon Strategic for their cost-effective services and excellent value for money. One client noted that the initial assessment and subsequent agreement were reasonably priced, leading to significant cost savings through expense analysis. Another client highlighted the impressive return on investment, stating that their business grew from five to 40 units, attributing this success to BonBon's support. Overall, feedback indicates high satisfaction with the pricing relative to the quality and efficiency of services provided.
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    United States (4) Canada (1)
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  • Dialify LTD Logotype

    Dialify LTD

    5.0 3 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    50% Customer Service Outsourcing
    50% Sales Outsourcing

    Focus Areas

    50% Chat Support Services
    20% Phone Support Services
    15% Email Support Services +1
    15% Order Processing & Taking

    Dialify LTD is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. With consistently high ratings, they excel in enhancing customer satisfaction and sales conversion rates, achieving a customer satisfaction increase from 65% to 90%. Their efficient handling of inquiries and technical support leads to notable client retention and revenue growth.

    See all 3 projects

    Reviews mention Accessible

    The sentiment regarding accessibility for Dialify LTD is overwhelmingly positive. Clients commend the company's responsiveness, with one stating they were 'always available' and another highlighting the co-founder's personal contact for urgent matters. Both reviews emphasize the promptness in addressing queries, contributing to effective communication. Overall, clients appreciate Dialify's commitment to being accessible and responsive, which significantly enhances their service experience.
    • Call Center Services for Tech Recruiting Company
      5.0 Sep 13, 2024

      Yes they were always available for us, the co-founder of Dialify gave us his personal number so in case of any runtime task it could be sorted immediately.

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    • Back Office Outsourcing & Lead Generation for Travel Company
      5.0 Sep 13, 2024

      Yes they were available for us, they replied to all of our queries instantly and were very responsive in handling all of our assigned tasks.

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    2 of 2 Customer Service Outsourcing reviews are 5 stars
    2 new reviews for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Tech Recruiting Company

    5.0 — Dialify LTD provides call center services for a tech recruiting company. The team manages all inbound and outbound calls for the client, focusing on appointment setting, customer service, and lead Read more
    Read 2 Reviews

    Industry Experience

    Dialify LTD has demonstrated expertise primarily in the Human Resources and Hospitality & Leisure industries. Clients praised their strong capabilities in lead generation, customer support, and sales enhancement, resulting in significant revenue growth and improved customer satisfaction. Overall sentiment in the HR sector is positive due to their effective communication and problem resolution, while feedback from the hospitality sector highlights their innovative solutions and responsiveness. Dialify LTD is well-suited for businesses seeking robust customer engagement strategies in these industries.

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    Select Industry to see insights

    Human Resources Hospitality & leisure

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Client feedback highlights Dialify LTD's competitive pricing and strong value for money, with multiple reviews noting that their costs fit within budgetary constraints. One client emphasized the 'good value for cost,' while another reported a substantial increase in sales revenue attributed to Dialify's services. Overall, the sentiment reflects satisfaction with the affordability and quality of the services provided, reinforcing Dialify's reputation as a cost-effective partner in achieving business objectives.
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  • Koala Customer Care Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Surrey, Canada

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    30% Phone Support Services
    25% Email Support Services +1
    20% Order Processing & Taking

    Koala Customer Care is a customer service outsourcing company specializing in managing phone calls and scheduling for businesses. Based on the review, 100% of the feedback is positive, highlighting their organization, reliability, and adaptability. The client appreciated the time savings and effective issue resolution process, with no areas for improvement noted.

    See all 1 projects

    Industry Experience

    Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.

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    Select Industry to see insights

    Beauty & Cosmetics

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.
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  • AMBSI Inc. Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Sayreville, NJ

    Services provided

    20% Customer Service Outsourcing
    80% Back Office Outsourcing

    Focus Areas

    100% Chat Support Services

    AMBSI Inc. is a specialized revenue management company offering comprehensive solutions for navigating complex payor processes in the healthcare sector. Clients consistently praise their ability to streamline billing and invoicing, with 100% of reviews highlighting their effectiveness in reducing claims liability and identifying errors.

    See all 2 projects

    Industry Experience

    AMBSI Inc. has demonstrated notable expertise in the healthcare industry, specifically in revenue cycle management. Clients highlight their proficiency in navigating complex payor processes, which enhances cash collections and reduces billing errors. The firm’s impact is marked by improved net revenue and efficiency. Overall sentiment in healthcare is positive, indicating AMBSI's capability as a reliable partner for medical groups seeking to optimize financial performance.

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    Select Industry to see insights

    Healthcare

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have noted that AMBSI Inc. provides significant value for their services, particularly in enhancing revenue cycle management and reducing claims liability. One client highlighted their ability to navigate complex payer processes effectively, contributing to improved financial performance. However, specific feedback on the company's billing or cost structure was not provided, indicating a potential area for clearer communication regarding pricing.
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  • Rooqet Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    10 - 49
    Yerevan, Armenia

    Services provided

    40% Customer Service Outsourcing
    40% Sales Outsourcing
    20% Call Center Services

    Focus Areas

    35% Chat Support Services
    35% Email Support Services
    30% Phone Support Services

    Rooqet is a sales outsourcing company specializing in B2B lead generation and call scheduling. Their reviews indicate a high level of client satisfaction, with impressive communication and a strong alignment of company values. Rooqet is praised for their emotional and responsible client approach, with 100% of reviewers highlighting their effective project management and proactive communication.

    See all 1 projects

    Industry Experience

    Rooqet has demonstrated expertise in the Software industry, particularly in sales outsourcing and B2B lead generation. Clients commend their proactive communication and high-quality service, noting a strong cultural fit and alignment of values. The overall sentiment is positive, highlighting Rooqet's responsible approach and effective project management. Potential clients in the Software sector seeking sales support and outsourcing services would find Rooqet to be a suitable provider.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Rooqet's competitive pricing and strong value for money, with one CEO noting it as a key reason for their selection. The company is praised for delivering high-quality sales outsourcing services that exceed expectations, demonstrating a commitment to client success. Overall sentiment reflects satisfaction with the cost-effectiveness of Rooqet's offerings, aligned with their proactive communication and dedicated support.
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  • Distance Team Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Limassol, Cyprus

    Services provided

    80% Customer Service Outsourcing
    10% Call Center Services
    10% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    30% Phone Support Services
    25% Email Support Services +1
    20% Order Processing & Taking

    Distance Team is a Customer Service BPO that specializes in outsourced customer support, offering call center solutions and remote customer care. The company has received consistently positive reviews, with 100% of reviewers highlighting their timely project delivery and responsiveness. Clients also appreciate their competitive pricing and strong alignment with company values, indicating a well-regarded and reliable service provider.

    See all 2 projects
    2 of 2 Customer Service Outsourcing reviews are 5 stars
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Support Services for Healthcare Technology Company

    5.0 — Distance Team provided customer service support for a healthcare technology company. Read more
    Read 2 Reviews

    Industry Experience

    Distance Team has received positive feedback in the Healthcare and Consumer Products industries. Clients highlighted their effective communication, project management, and responsiveness. In Healthcare, they successfully met service level agreements, while in Consumer Products, their customer service support was praised for quality and speed. Overall, Distance Team demonstrates strong value and expertise, positioning them as a suitable partner for projects in both sectors.

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    Select Industry to see insights

    Consumer Products Healthcare

    View projects from:

    Cyprus (1) Malta (1)
    $1,400 < 1 100 requests per/month 1 exclusive agent $3,000 1$ per request $6,000 0.85$ per request

    Live Chat and Email support

    English Portuguese Indonesian Vietnamese Spanish Turkish Arabic
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  • Concert 8 Solutions Inc. Logotype

    3.5 3 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Makati, Philippines

    Services provided

    65% Customer Service Outsourcing
    15% Back Office Outsourcing
    10% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    40% Chat Support Services
    40% Phone Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    Concert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.

    See all 3 projects

    Reviews mention Understands their clients' needs

    Clients commend Concert 8 Solutions Inc. for their professionalism and deep understanding of complex products. One client highlighted their responsiveness and effective communication, noting that regular engagement allowed for timely identification and resolution of issues. The overall sentiment reflects a strong appreciation for Concert 8's ability to grasp client needs and deliver tailored support, contributing to a seamless collaboration.
    • Helpdesk Services for AI Company
      5.0 Apr 26, 2022

      Their continuous engagement with us and status sharing regarding our product helped us discover malfunctions and correct them before they affected our client. Their professionalism and understanding of our complex product, as well as their responsiveness, were most impressive. Everyone in Concert8 was extremely pleasant to communicate with.

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    Industry Experience

    Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.

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    Select Industry to see insights

    IT Services Other Industry Media

    Average Project Cost Breakdown

    Less than $10,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.
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    Israel (1) Philippines (1) United States (1)
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  • Cyfuture Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Noida, India

    Services provided

    10% Customer Service Outsourcing
    10% Application Management & Support
    10% Application Testing +7
    10% Back Office Outsourcing
    10% Business Consulting
    10% Custom Software Development
    10% E-Commerce Development
    10% Mobile App Development
    10% Web Design
    10% Web Development

    Focus Areas

    67% Chat Support Services
    33% Email Support Services

    Cyfuture is a versatile service provider offering inbound services, back-office support, web hosting, and tech support. Over 90% of the reviews highlight the company's strong customer service and effective communication. Clients appreciate their cost-saving strategies, with some reporting savings of up to 30% monthly. Cyfuture's commitment to quality and efficiency is consistently praised, with no significant negative feedback noted.

    See all 4 projects

    Reviews mention Unique expertise

    Clients have consistently praised Cyfuture for their unique expertise and high-quality service delivery. One client noted their 'best expertise' and commended their ability to meet all needs without issues, emphasizing the clarity in communication and pricing. Another client highlighted Cyfuture's commitment to providing 'very good quality' and their effectiveness in handling high volumes of inbound services. Overall, the sentiment reflects strong satisfaction with Cyfuture's specialized capabilities.
    • Data Entry for Major IT Firm
      5.0 Aug 18, 2017

      They have the best expertise and are always there for any and every one of your needs at all times. Everything is clear to the point where there are no problems or communication issues of any kind.

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    Industry Experience

    Cyfuture has received positive feedback across various industries, including Financial Services, Business Services, and IT Services. Clients commend their high-quality customer service, effective back-office solutions, and expertise in data management. Businesses in these sectors report significant time and cost savings, with a strong emphasis on improved functionality and communication. Overall, potential clients in these industries can expect reliable support and enhanced operational efficiency when engaging with Cyfuture.

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    Select Industry to see insights

    Financial services Business services IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praise Cyfuture for delivering high-quality services at competitive prices, emphasizing significant cost savings. One client noted a 30% reduction in expenses, while another highlighted the best pricing available for their needs. Their transparent billing practices, with no hidden fees, further enhance perceived value. Overall, clients feel that the benefits outweigh the costs, with one stating that Cyfuture is 'the best at what they do,' reflecting strong sentiment regarding value for money.
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  • Gabbyville Logotype

    Gabbyville

    3.5 1 review
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    25% Customer Service Outsourcing
    50% Call Center Services
    25% Back Office Outsourcing

    Focus Areas

    33% Chat Support Services
    34% Phone Support Services
    33% Email Support Services

    Gabbyville is an outbound call services provider known for its exceptional customer service team. The reviews are overwhelmingly positive, with clients appreciating the company's capacity to handle increased demand and save significant monthly costs. Notably, 100% of the feedback highlights the efficiency and helpfulness of their representatives, showcasing their strong operational capabilities.

    See all 1 projects

    Industry Experience

    Gabbyville has demonstrated strong expertise in the retail industry, particularly in outbound services. Clients praised their effective communication and exceptional customer service, noting significant time and cost savings. Their impact is evident as they have alleviated in-house workload and enhanced business development efforts. Overall sentiment in the retail sector is highly positive, making Gabbyville a suitable partner for businesses seeking to optimize outbound sales and customer relations.

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    Select Industry to see insights

    Retail

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed a positive sentiment regarding Gabbyville's cost-effectiveness, noting significant savings of over $5,000 monthly by outsourcing outbound services. Their pricing structure is described as straightforward, with monthly billing and automatic payments. The overall value for money is reinforced by the consistent quality of customer service, which clients have praised as exceptional. The long-term partnership, spanning two years, indicates a strong satisfaction with the investment made.
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  • kTech Solutions Logotype

    kTech Solutions

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    30% Customer Service Outsourcing
    20% Call Center Services
    10% Sales Outsourcing +8
    5% Accounting
    5% Back Office Outsourcing
    5% CRM Consulting and SI
    5% Graphic Design
    5% Logo
    5% UX/UI Design
    5% Web Design
    5% Web Development

    Focus Areas

    25% Chat Support Services
    35% Email Support Services
    25% Phone Support Services +1
    15% Order Processing & Taking

    kTech Solutions is a customer support outsourcing company specializing in appointment setting, lead generation, and live transfers. They received overwhelmingly positive feedback, with clients praising their punctuality, responsiveness, and value for cost. Approximately 90% of reviewers highlight their excellent project management and ability to deliver projects on time.

    See all 2 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Lead Gen & Appointment Setting for Financial Services Firm

    5.0 — kTech Solutions provides lead generation and appointment-setting services for a financial services company. The team also performs live transfer tasks for the client.  Read more
    Read 1 Review

    Industry Experience

    kTech Solutions has received positive feedback primarily from the financial services sector, where they excel in appointment setting, lead generation, and live transfer services. Clients appreciate their strong communication skills, punctuality, and cost-effective solutions. Overall sentiment in this industry indicates that kTech Solutions is a reliable partner for businesses seeking dynamic outsourcing support, particularly in financial services and related areas.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently emphasize kTech Solutions' affordability and strong value for money. One CEO noted their 'good value for cost' and highlighted the company's alignment with budgetary constraints. Additionally, another client praised their 'value of cost and on-time delivery,' reflecting overall satisfaction with pricing relative to the quality of service provided. The sentiment across reviews indicates a positive perception of kTech Solutions' pricing structure and the quality of their deliverables.
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  • CX Collective Logotype

    5.0 13 reviews
    $5,000+
    $150 - $199 / hr
    2 - 9
    Inglewood, CA

    Services provided

    20% Customer Service Outsourcing
    30% CRM Consulting and SI
    20% Business Consulting +2
    20% Call Center Services
    10% Financial Consulting

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    CX Collective is a Customer Support Outsourcing firm specializing in CX strategy and implementation. Reviews highlight their exceptional communication, responsiveness, and expertise in CX design, with a 100% positive response rate. Clients appreciate their ability to meet deadlines and align with company values, making them a reliable choice for Customer Service BPO needs.

    See all 13 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent feedback for CX Collective highlights their effective implementation of Zendesk for BidZoo, significantly enhancing customer support efficiency. Clients praised their proactive communication, extensive knowledge, and timely project delivery. Specific commendations include the creation of a searchable help center and detailed playbooks that streamlined operations. Overall, sentiments lean positively, with clients expressing satisfaction and noting no areas for improvement.
    Read 1 Recent Review

    Industry Experience

    The Workforce Pro has demonstrated expertise across diverse industries, including healthcare, e-commerce, consumer products, and nonprofit organizations. Clients commend their deep understanding of customer experience strategies, system optimization, and timely project delivery. Overall sentiment is overwhelmingly positive, with feedback highlighting their professionalism, responsiveness, and ability to tailor solutions to specific industry needs, making them a strong choice for organizations seeking to enhance customer support and engagement.

    Read All Reviews

    Select Industry to see insights

    Consumer Products Healthcare Nonprofit Beauty & Cosmetics Software Retail

    More responsive than most other service providers

    CX Collective is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    United States (12) Canada (1)
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  • Tafaseel BPO Logotype

    4.0 1 review
    $10,000+
    < $25 / hr
    1,000 - 9,999
    Ajman, United Arab Emirates

    Services provided

    15% Customer Service Outsourcing
    25% Call Center Services
    20% Sales Outsourcing +3
    15% HR Outsourcing
    15% Recruiting
    10% Staffing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Tafaseel BPO is a call center service provider offering bilingual agents and live chat support. The reviews consistently highlight their cultural understanding and smooth project management, with 100% positive feedback emphasizing their tailored and innovative solutions. The company is praised for its ambitious and youthful approach, meeting high expectations and building strong client relationships.

    See all 1 projects

    Industry Experience

    Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.

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    Select Industry to see insights

    Education

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.
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  • Bungee (formerly Direct Answer) Logotype

    4.8 7 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Capon Bridge, WV

    Services provided

    35% Customer Service Outsourcing
    45% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    29% Chat Support Services
    46% Phone Support Services
    14% Email Support Services +1
    11% Order Processing & Taking

    Bungee (formerly Direct Answer) is a customer service outsourcing company providing call center, data processing, and fulfillment services. The reviews reflect a high level of satisfaction, with about 90% of clients noting their exceptional communication, adaptability, and customer service skills. Clients highlight their quick response and ability to seamlessly integrate with existing teams, contributing significantly to operational efficiency and increased revenue.

    See all 7 projects

    Reviews mention Accessible

    Clients consistently praise Bungee's (formerly Direct Answer) accessibility and responsiveness. One client noted, 'I’ve never had to wait long for their response to a problem,' highlighting their prompt communication. Another emphasized their 'terrific level of service,' stating that they feel like 'their only client.' Overall, the sentiment regarding accessibility is overwhelmingly positive, with clients appreciating the personal touch and collaborative nature of their interactions.
    • Phone & Email Support for Religious Museum
      5.0 Apr 4, 2018

      They’re very accessible. I’ve never had to wait long for their response to a problem. If they cannot properly serve the customer, they direct that call or email back to us. We have a pleasant and collaborative work relationship.

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    Industry Experience

    Bungee has extensive experience across several industries, including Media, Utilities, and Nonprofit sectors. Clients commend their effective communication, customer service, and adaptability, often noting significant improvements in operational efficiency and revenue growth. Their strengths lie in handling call management, data processing, and donor relations, resulting in positive overall sentiment. Organizations in need of customer service support, data entry, or fundraising assistance may find Bungee to be a suitable partner.

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    Media Utilities Nonprofit Arts, entertainment & music

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have consistently praised Bungee (formerly Direct Answer) for offering excellent value for money. One client noted they switched to Bungee seeking quality over cost, resulting in significant savings through improved service. Another mentioned their affordable pricing compared to competitors, attributing over $100,000 in revenue to their effective call handling. Overall sentiment reflects that clients perceive the investment as worthwhile, with many emphasizing the high quality of service received relative to the costs incurred.
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    Washington, District of Columbia (1) Oklahoma City, Oklahoma (1) San Francisco, California (1) Arlington, Virginia (1) Vienna, Virginia (1) Short Hills, New Jersey (1)
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  • Systato Logotype

    Systato

    5.0 2 reviews
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    25% Customer Service Outsourcing
    20% Back Office Outsourcing
    15% Custom Software Development +6
    10% Low/No Code Development
    10% Sales Outsourcing
    5% AI Development
    5% Cybersecurity
    5% Graphic Design
    5% Robotics Process Automation

    Focus Areas

    25% Chat Support Services
    50% Phone Support Services
    15% Order Processing & Taking +1
    10% Email Support Services

    Systato is a technology solutions company specializing in automation, AI, and integration services. Receiving overwhelmingly positive feedback, with reviewers highlighting their prompt communication and skilled workforce, Systato exceeded client expectations by significantly improving operational efficiency. Notably, 100% of reviewers appreciated their ability to rapidly deliver customized solutions and enhance workflow, resulting in substantial time-saving and improved business outcomes.

    See all 2 projects

    Reviews mention Efficient

    Clients consistently commend Systato for their efficiency in delivering automation and integration solutions. One client noted that Systato's impressive speed in launching core integrations within a week significantly surpassed their previous experiences with other vendors. The tailored automation process not only streamlined workflows but also reduced administrative task time by 40%. Overall, the sentiment reflects a high level of satisfaction with Systato's ability to provide quick, efficient, and effective solutions that align with client needs.
    • AI Development for Real Estate Management Company
      5.0 Sep 15, 2024

      What really stood out to us was Systato's impressive speed in delivering results, far surpassing other providers we had worked with. Within just a few Zoom calls, they gained a deep understanding of our requirements and quickly got to work. Remarkably, they managed to launch the core integrations within a week of signing the contract, something that typically took weeks or even months with other vendors. Their efficiency and ability to hit the ground running not only saved us valuable time but also allowed us to start seeing benefits almost immediately.

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    Industry Experience

    Systato has demonstrated strong capabilities in the eCommerce and Real Estate industries. In eCommerce, they provided efficiency enhancements for GolfRoots, freeing up employee time and ensuring effective product management on Shopify. In Real Estate, they excelled in automation and AI solutions, significantly improving lead response times and conversion rates for Fridman Properties Family. Overall, client sentiment is highly positive, highlighting Systato's expertise in tailored solutions and exceptional communication, making them a suitable choice for businesses in these sectors.

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    eCommerce Real estate

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Systato has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight the company's ability to deliver high-quality services within budget constraints, with one client noting 'good value for cost' and another emphasizing that Systato's pricing fit their budget. Both reviews commend the efficiency and effectiveness of Systato's solutions, which not only saved time but also enhanced operational performance, further underlining the perceived value of their services.
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  • Labora Logotype

    5.0 1 review
    $1,000+
    Undisclosed
    10 - 49
    São Paulo, Brazil

    Services provided

    50% Customer Service Outsourcing
    50% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Labora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects.

    See all 1 projects

    Industry Experience

    Labora has demonstrated expertise in the Information Technology sector, particularly in facilitating connections between influencers and travelers through Business Process Outsourcing strategies. Clients have praised their timely delivery, strong communication, and commitment to project success. Overall sentiment within this industry is positive, highlighting Labora's ability to enhance user experiences and foster community engagement. Potential clients in travel and influencer marketing may find Labora particularly well-suited for their projects.

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    Select Industry to see insights

    Information technology

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have noted that Labora offers good value for money, with timely deliverables and responsive communication. One client highlighted their project management effectiveness, stating, "Most of their deliveries were on time" and praised their quick response times. Overall, the sentiment is positive, with clients appreciating the company's commitment to their projects, although there are suggestions for improvement, such as better integration of AI technology.
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  • Puzzle Logotype

    5.0 10 reviews
    $100,000+
    $50 - $99 / hr
    50 - 249
    Atlanta, GA

    Services provided

    25% Customer Service Outsourcing
    70% IT Staff Augmentation
    5% Back Office Outsourcing

    Focus Areas

    33% Chat Support Services
    34% Phone Support Services
    33% Email Support Services

    Puzzle is a Customer Service BPO and staffing solution provider, known for building and managing customer service teams and offering staff augmentation. With 83% positive feedback, clients praise their responsiveness and dedication to long-term partnerships. However, they could improve by more thoroughly vetting candidates, as retention was occasionally an issue.

    See all 10 projects
    0 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Staff Augmentation for Appointment Scheduling Platform

    4.5 — Puzzle provides staff augmentation services for an appointment scheduling and point-of-sale platform. The team is responsible for recruiting full-time software engineers to the client's team. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Puzzle's competitive pricing and strong value for money. Several reviews note that their pricing fits within project budgets and is complemented by a high level of service quality. For instance, a CIO mentioned, 'Good value for cost,' while another CEO praised their ability to deliver results that exceeded expectations without additional costs. Overall sentiment indicates that clients feel they receive excellent support and outcomes relative to their investment.
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    View projects from:

    Atlanta, Georgia (5) Los Angeles, California (2) New York City, New York (1) Beverly Hills, California (1) Greenwich, Connecticut (1)
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  • RFS Business Solutions Pvt Ltd Logotype

    5.0 5 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Kolkata, India

    Services provided

    35% Customer Service Outsourcing
    40% Back Office Outsourcing
    25% Call Center Services

    Focus Areas

    40% Chat Support Services
    30% Email Support Services
    15% Order Processing & Taking +1
    15% Phone Support Services

    RFS Business Solutions Pvt Ltd specializes in Customer Service BPO, offering outsourced customer support services. They consistently meet response time SLAs and maintain customer satisfaction levels. Reviewers highlight their commitment, effective communication, and ability to deliver solid customer support, with 100% positive feedback mentioning timely delivery and collaborative engagement.

    See all 5 projects

    Industry Experience

    RFS Business Solutions Pvt Ltd has received positive feedback primarily within the Software and Information Technology sectors. Clients have praised their commitment to customer service, effective team scaling, and responsiveness to project needs. The company has successfully supported clients in areas such as talent acquisition for tech teams and providing 24/7 customer support. Overall, RFS is recognized for its value-driven approach and strong cultural alignment, making it a suitable partner for businesses in tech-focused industries.

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    Software Information technology

    Average Project Cost Breakdown

    What Clients Have Said

    Clients of RFS Business Solutions Pvt Ltd consistently highlight the company's competitive pricing and strong value for money. One client noted that RFS was chosen for its budget-friendly pricing and good cultural fit, emphasizing their satisfaction with the cost-effectiveness of the services provided. Another client echoed this sentiment, stating that RFS's pricing matched their budget while delivering quality support. Overall, the feedback suggests a positive perception of RFS's value relative to its costs.
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    Australia (1) Norway (1)
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  • Assistring LLC Logotype

    5.0 10 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Shah Faisal Town, Pakistan

    Services provided

    45% Customer Service Outsourcing
    45% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    20% Chat Support Services
    40% Order Processing & Taking
    20% Email Support Services +1
    20% Phone Support Services

    Assistring LLC is a Customer Service BPO specializing in call center outsourcing and customer support services. They have consistently received positive reviews for enhancing clients' customer service operations, with over 90% of feedback highlighting improved customer satisfaction and reduced response times. Clients appreciate their commitment to quality, adaptability, and innovative solutions, although some suggest implementing more advanced technology for further improvement.

    See all 10 projects

    Reviews mention Adaptable

    Clients have consistently praised Assistring LLC for their adaptability in managing customer service operations. One client highlighted their 'strategic communication' and 'regular updates,' which allowed them to effectively respond to dynamic needs. Additionally, Assistring LLC's team took the time to understand unique brand standards, ensuring alignment with client goals. Overall, feedback reflects a strong sentiment of satisfaction regarding their flexibility and responsiveness.
    • Call Center Services for Wholesale Retail Company
      5.0 Oct 12, 2024

      Assistring LLC has the best performance. Everyone on their team is highly skilled they went extra miles just to surpass our expectation. They delivered effective and unique solutions, adapting to our dynamic needs.

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    • Call Center Services for Party Goods Retailer
      5.0 Oct 14, 2024

      Our collaboration with Assistring LLC was smooth all through the project, with Assistring LLC's team ensuring Strategic communication, regular updates, and adaptability to meet our dynamic needs. Their team took time to understand Party City's unique brand standards and customer expectations, positioning their approach to match with our goals.

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    9 of 10 Customer Service Outsourcing reviews are 5 stars
    2 new reviews for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Party Goods Retailer

    5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
    Read 10 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (10)

    What Clients Have Said

    Client feedback indicates that Assistring LLC offers competitive pricing and good value for money. Multiple clients highlighted that the pricing fit their budgets and emphasized the alignment of company values. For instance, the Director of Operations at Downing noted they chose Assistring for its 'good value for cost.' Similarly, the Customer Service Director at Homebox remarked on the 'good value for cost' and positive outcomes from the partnership. Overall, the sentiment reflects satisfaction with cost-effectiveness and service quality.
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    United States (6) England (4)
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  • MARS EC Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Cairo, Egypt

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    20% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    MARS EC is a lead generation company praised for its professional and communicative approach. Over 90% of the feedback mentions their impressive high number of leads generated, aligning with client needs and expectations. Their services have been recognized for offering good value and aligning well with client company values.

    See all 1 projects

    Industry Experience

    MARS EC has garnered positive feedback primarily from the Energy & Natural Resources sector, where they have proven effective in generating sales leads for digital platforms offering energy solutions. Clients commend their communicative and professional approach, aligning well with company values and providing great value for cost. Overall sentiment indicates strong expertise in the energy industry, making them a suitable choice for projects seeking effective lead generation and professional service.

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    Select Industry to see insights

    Energy & natural resources

    Average Project Cost Breakdown

    What Clients Have Said

    MARS EC is noted for providing good value for cost, with clients highlighting their competitive pricing and alignment with budgetary constraints. One reviewer specifically mentioned that MARS EC was selected due to its 'great culture fit' and 'good value for cost.' Overall, the sentiment indicates satisfaction with the company's pricing relative to the services delivered, reinforcing a positive perception of their value for money.
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  • ARC Business Process Outsourcing Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    50 - 249
    Stellenbosch, South Africa

    Services provided

    30% Customer Service Outsourcing
    40% Sales Outsourcing
    20% Call Center Services +1
    10% Back Office Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    ARC Business Process Outsourcing specializes in Customer Service BPO and offers multilingual remote customer care solutions, including call center outsourcing and support services across various digital platforms. Reviews indicate a high level of satisfaction, with customers noting significant improvements in customer satisfaction metrics and praising the company's professionalism and alignment with client values. Overall, 100% of reviewers recommend their services.

    See all 1 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for E-Commerce Company

    5.0 — An e-commerce company has outsourced a team of customer service agents from ARC Business Process Outsourcing. The responsibilities include interactions via Webform, emails, live chat, social media, Read more
    Read 1 Review

    Industry Experience

    ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.

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    eCommerce

    Average Project Cost Breakdown

    What Clients Have Said

    Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
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  • Seamless Virtual Assistant Logotype

    Seamless Virtual Assistant

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    20% Customer Service Outsourcing
    50% Back Office Outsourcing
    15% Call Center Services +1
    15% Sales Outsourcing

    Focus Areas

    10% Chat Support Services
    60% Email Support Services
    30% Phone Support Services

    Seamless Virtual Assistant is a company specializing in administrative support services, including coordinating email messaging and setting up demo dates. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their timely delivery, helpful personal interactions, and alignment with client values, resulting in successful project outcomes. Clients consistently express satisfaction with their professionalism and responsiveness.

    See all 1 projects
    1 of 1 Chat Support Services reviews is 5 stars
    Less than $10,000 avg. project cost

    Chat Support Services Experience

    Seamless Virtual Assistant has received overwhelmingly positive feedback for their Chat Support Services, with 100% of reviewers expressing satisfaction. Clients commend the team's effective communication, timely project delivery, and ability to generate positive responses from target users. Notably, 95% of reviews highlight the company's excellent client interaction, while 90% appreciate their flexibility and responsiveness. The provider's alignment with client values and reasonable pricing further solidify their reputation as a reliable partner.

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    Industry Experience

    Seamless Virtual Assistant has demonstrated expertise primarily in the construction industry, providing support in credentialing systems and email coordination. Clients have reported high satisfaction with their project management, timely delivery, and responsive communication. The overall sentiment is positive, highlighting their alignment with client values and their ability to generate successful outcomes, such as increased demo setups. Potential clients in construction can expect impactful results and a collaborative partnership.

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    Select Industry to see insights

    Construction

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently praise Seamless Virtual Assistant for providing good value for money, as highlighted by a CEO who noted the company's pricing fit their budget and aligned with their values. The positive sentiment is reinforced by feedback on effective project management and timely delivery, indicating that the cost is justified by the quality of service received. Overall, clients feel they receive excellent value relative to the costs involved.
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  • Ukrany Logotype

    5.0 6 reviews
    $5,000+
    < $25 / hr
    10 - 49
    L'viv, Ukraine

    Services provided

    10% Customer Service Outsourcing
    30% IT Staff Augmentation
    10% Back Office Outsourcing +5
    10% Call Center Services
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Consulting
    10% IT Managed Services
    10% IT Strategy Consulting

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Ukrany provides Customer Support Outsourcing and Call Center Outsourcing services, assisting companies in recruiting additional staff for both temporary and long-term needs. Reviewers consistently highlight Ukrany's efficiency, reliability, and quality of staff, as well as their effective project management and responsive communication.

    See all 6 projects

    Reviews mention Timely

    Overall, clients expressed a positive sentiment regarding the timeliness of Ukrany's services. One client noted that after filling out their recruitment specification, Ukrany began sending CVs within days, leading to the hiring of three dispatchers in approximately two weeks. Additionally, feedback highlighted a fast turnaround and prompt responses to inquiries, indicating a high level of efficiency and reliability in their communication and service delivery.
    • Human Resources Services for Trucking Dispatch Service Co
      5.0 Aug 9, 2022

      Easy to work with. No hidden fees. Fast turnaround. All questions were answered on time.

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    Industry Experience

    Ukrany has demonstrated expertise across several industries, notably Human Resources, Logistics & Supply Chain, Design, and Arts & Entertainment. Clients praise their responsiveness, professionalism, and ability to source high-quality talent quickly. In the Human Resources sector, they excel in EOR services, while in Logistics, they are recognized for efficient recruitment solutions. The Design industry appreciates their expansive creative network, and in Arts & Entertainment, their ability to find specialized talent is highly valued. Overall, sentiment across industries is overwhelmingly positive, making them a strong candidate for projects in these fields.

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    Human Resources Logistics & Supply Chain Design Arts, entertainment & music

    Average Project Cost Breakdown

    $50,000 to $199,999 (2)

    What Clients Have Said

    Clients generally express high satisfaction with Ukrany's cost and value for money, emphasizing transparency and no hidden fees. One client noted the 'fast turnaround' and 'good response time,' while another highlighted the 'excellent level of service' and 'professionalism.' Overall, feedback indicates that Ukrany provides competitive pricing for quality services, with clients appreciating the partnership approach and the efficiency of their operations.
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    Sweden (2) United States (1)
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  • Salaria Sales Solutions Logotype

    5.0 2 reviews
    $1,000+
    $100 - $149 / hr
    50 - 249
    Arlington, VA

    Services provided

    25% Customer Service Outsourcing
    25% Call Center Services
    25% Content Marketing +1
    25% Digital Strategy

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Salaria Sales Solutions is a lead generation and business development company specializing in B2B prospecting and sales outreach, including campaign execution and appointment setting. With all reviews being positive, clients commend their strategic approach, detailed reporting, and effective communication. Approximately 100% of reviewers highlight their ability to navigate complex sales environments successfully, establishing them as a valuable partner for sales success.

    See all 2 projects

    Reviews mention Communicative

    Clients have consistently highlighted Salaria Sales Solutions' exceptional communication skills. Feedback emphasizes the team's attention to detail and their use of advanced tools, which contribute to effective project management. One client noted, 'The team's attention to detail, advanced tools, and excellent communication make them a top choice for sales success.' Overall, the sentiment surrounding their communicative approach is overwhelmingly positive, reinforcing their reputation as a reliable partner in lead generation.
    • Lead Generation for Solar Contracting Firm
      5.0 May 29, 2024

      The team's attention to detail, advanced tools, and excellent communication make them a top choice for sales success. Their ability to respond promptly and effectively to our needs was impressive. We primarily communicated through virtual meetings and email or messaging apps, which facilitated seamless interaction throughout the project.

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    Industry Experience

    Salaria Sales Solutions has demonstrated expertise in the Energy & Natural Resources and Business Services industries, receiving positive feedback for their lead generation and business development services. Clients noted their attention to detail, advanced tools, and effective communication, particularly in complex prospecting scenarios. The overall sentiment is highly favorable, highlighting their ability to provide targeted outreach and schedule qualified meetings, making them a strong candidate for organizations within these sectors.

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    Select Industry to see insights

    Energy & natural resources Business services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Salaria Sales Solutions as providing excellent value for their cost, with one reviewer noting their 'good value for cost' and another emphasizing how their pricing fit well within budget constraints. The company is recognized for effectively navigating complex lead generation strategies, establishing a partnership that yields measurable results, such as scheduling multiple qualified meetings weekly. Overall, sentiment toward their pricing and value proposition is highly positive, reflecting satisfaction and alignment with client expectations.
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  • Boomsourcing Logotype

    5.0 1 review
    $25,000+
    < $25 / hr
    50 - 249
    Lehi, UT

    Services provided

    25% Customer Service Outsourcing
    25% Call Center Services
    20% Demand Generation Marketing +2
    20% Sales Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    20% Chat Support Services
    40% Phone Support Services
    20% Email Support Services +1
    20% Order Processing & Taking

    Boomsourcing is a lead generation company that excels in improving client leads and sales. Reviews highlight a 120% improvement in lead generation and an 85% increase in sales, with 100% of reviewers noting effective communication and engagement. Positive feedback underscores their strong alignment with client values and goals.

    See all 1 projects
    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, client feedback for Boomsourcing has been overwhelmingly positive, highlighting a 100% boost in leads and an 85% increase in business for CMO Needs. Clients appreciate the company's strong engagement, effective communication, and alignment with their values. The project management was noted as timely and responsive, contributing to a 120% improvement in lead qualification. Suggestions for improvement included enhancing marketing practices, but overall sentiment remains highly favorable.
    Read 1 Recent Review

    Industry Experience

    Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.

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    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.
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  • Southwest Recovery Services Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Addison, TX

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Focus Areas

    20% Chat Support Services
    30% Order Processing & Taking
    30% Phone Support Services +1
    20% Email Support Services

    Southwest Recovery Services is a debt collection agency that specializes in managing overdue accounts, updating billing details, and negotiating payments. The company is praised for its high success rate of 50% in collections, with positive feedback from clients who have experienced significant financial recoveries. Clients commend the professionalism and effectiveness of the team, with no areas identified for improvement.

    See all 1 projects
    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Southwest Recovery Services reflect a highly positive sentiment, highlighting their effective collection strategies and impressive 50% success rate in recovering overdue accounts. Clients appreciate the team's communication and project management, noting their ability to prevent accounts from aging. One client specifically praised the owner, Steve, for his exceptional sales skills. Overall, the feedback indicates strong satisfaction with the value provided, with no significant areas for improvement identified.
    Read 1 Recent Review

    Industry Experience

    Southwest Recovery Services has garnered positive feedback primarily within the business services industry. Their expertise in collections for contractual marketing services has resulted in a notable 50% success rate in recovering overdue accounts, demonstrating significant impact on client accounts. Clients appreciate their effective communication and value for cost, highlighting the provider's strengths in negotiation and account management. Overall sentiment indicates that they are a strong match for businesses seeking efficient recovery solutions.

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    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have highlighted Southwest Recovery Services as offering good value for their pricing, with one CMO noting their competitive costs in relation to the quality of service provided. The company is praised for its impressive 50% success rate in collections, which clients feel justifies their investment. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating strong value for money.
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  • CallTree BPO Logotype

    5.0 2 reviews
    $10,000+
    < $25 / hr
    50 - 249
    Tijuana, Mexico

    Services provided

    30% Customer Service Outsourcing
    30% Call Center Services
    20% Back Office Outsourcing +1
    20% Sales Outsourcing

    Focus Areas

    30% Chat Support Services
    30% Phone Support Services
    20% Email Support Services +1
    20% Order Processing & Taking

    CallTree BPO is a customer support and back-office service provider noted for its efficient project management and ability to assemble teams swiftly. With a 100% positive feedback rate, clients highlight their attentiveness and capacity to handle businesses of varying sizes. Their well-treated employees contribute to consistently high spirits and service quality.

    See all 2 projects

    Industry Experience

    CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services.

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    Select Industry to see insights

    Legal

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement.
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  • Reps Direct Logotype

    Reps Direct

    5.0 2 reviews
    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    50% Customer Service Outsourcing
    20% Back Office Outsourcing
    15% Call Center Services +1
    15% Sales Outsourcing

    Focus Areas

    30% Chat Support Services
    35% Email Support Services
    25% Phone Support Services +1
    10% Order Processing & Taking

    Reps Direct is a customer service outsourcing company that provides tailored support solutions, including customer service and data entry. The reviews highlight the company's ability to reduce client workload and enhance customer experience, with clients praising their reliability and ease of setup. Approximately 100% of the feedback is positive, emphasizing seamless integration and effective communication.

    See all 2 projects

    Industry Experience

    Reps Direct has garnered positive feedback primarily in the Consumer Products and Online Dating industries. Clients value their reliable customer support, personalized service, and ease of collaboration, which alleviates stress and enhances productivity. The sentiment is particularly favorable, with users noting the company's responsiveness and ability to manage customer inquiries effectively. Overall, Reps Direct demonstrates expertise in streamlining operations and improving client outcomes in both sectors.

    Read All Reviews

    Select Industry to see insights

    Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients have expressed satisfaction with Reps Direct's pricing structure, noting it provides good value for money. One client appreciated the flat monthly fee, which eased concerns about escalating costs, while another highlighted the efficiency gained, allowing them to focus on core business activities. However, some noted that 24/7 coverage could become prohibitively expensive. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and reliability in delivering outsourced services.
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  • Sonnecto Logotype

    5.0 2 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Prishtina, Kosovo

    Services provided

    15% Customer Service Outsourcing
    20% Custom Software Development
    20% IT Staff Augmentation +4
    15% Finance & Accounting Outsourcing (FAO)
    10% Back Office Outsourcing
    10% Call Center Services
    10% Web Development

    Focus Areas

    41% Chat Support Services
    28% Email Support Services
    21% Phone Support Services +1
    10% Order Processing & Taking

    Sonnecto is a business process outsourcing company offering services in lead generation, customer support, software development, and digital marketing. Overall, they receive positive feedback, with clients praising their adaptability, effective project management, and strategic partnership. Approximately 90% of reviewers highlight their strong communication skills and innovative problem-solving approach, while some suggest expanding their service offerings.

    See all 2 projects

    Reviews mention Understands their clients' needs

    Sonnecto demonstrates a strong understanding of client needs, as highlighted by feedback from a coding school client. They were praised for their methodical approach to project management and their ability to adapt to challenges. The client noted that Sonnecto's teams consistently aligned with their strategic goals and provided valuable insights, such as surveying potential students for feedback. Overall, clients express high satisfaction with Sonnecto's commitment to addressing their specific business requirements.
    • Holistic Staff Augmentation for IT School
      5.0 May 21, 2020

      There’s always been a process of discovery as to what we’re looking to achieve now and in the future. They’re really methodical when it comes to that approach. We talk with their management team so they can understand how we’re trying to scale and expand to new markets and develop additional projects.

      Read Full Review
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    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Sonnecto's cost-effectiveness and the substantial value they provide for their investment. One client noted an investment of over $50,000, resulting in significant lead generation and operational efficiency improvements. Another emphasized that Sonnecto's extensive resources allowed them to scale operations that would have been unaffordable otherwise. Overall, feedback reflects a strong sentiment that Sonnecto offers competitive pricing aligned with high-quality service and support.
    Read All Reviews

    More responsive than most other service providers

    Sonnecto is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Ireland (1) United States (1)
    View Profile
  • Call Point Business Solutions Ltd. Logotype

    5.0 6 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Dhaka, Bangladesh

    Services provided

    10% Customer Service Outsourcing
    45% Call Center Services
    20% Back Office Outsourcing +4
    10% Sales Outsourcing
    5% Direct Marketing
    5% Email Marketing
    5% Social Media Marketing

    Focus Areas

    20% Chat Support Services
    40% Phone Support Services
    25% Order Processing & Taking +1
    15% Email Support Services

    Call Point Business Solutions Ltd. is a customer service and contact center provider specializing in phone, email, and administrative support. Reviewers highlight their efficient onboarding process, effective project management, and alignment with company values. They report significant improvements in customer satisfaction, with one client noting a 30-point CSat increase. Overall, 100% of the reviews commend their prompt service and capacity to meet and exceed expectations.

    See all 6 projects

    Reviews mention Hard working

    Clients have consistently praised Call Point Business Solutions Ltd. for their hard-working approach and dedication to achieving project goals. One CEO highlighted the proactive nature of their staff, stating they 'never stop searching for ways to accomplish things more effectively.' Additionally, the company demonstrated a strong work ethic by providing well-documented procedures and KPI dashboards, significantly enhancing operational efficiency. Overall, the sentiment regarding their hard work is overwhelmingly positive.
    • Call Center Services for Legal Operations Platform
      5.0 Feb 13, 2024

      Call Point Business Solutions found applicants who met my requirements, prescreened them, set up interviews, and helped me choose my staff by hand. My staff members appear to have a mindset that encourages them to work hard and achieve success. They have reduced the cost and inconvenience of particular company procedures while maintaining a better quality of execution.

      Read Full Review
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    Industry Experience

    Call Point Business Solutions Ltd. has demonstrated extensive expertise across various industries, including Media, Software, Legal, Information Technology, and Business Services. Clients commend their effective communication, rapid onboarding processes, and significant improvements in customer satisfaction metrics. The overall sentiment is highly positive, highlighting their adaptability and ability to enhance operational efficiency, making them a suitable partner for organizations seeking support in customer service and administrative functions.

    Read All Reviews

    Select Industry to see insights

    Media Software Legal Information technology Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (1)

    What Clients Have Said

    Clients have consistently praised Call Point Business Solutions Ltd. for offering excellent value for money. Feedback highlights their competitive pricing, with one client noting, 'Pricing fit our budget' and 'Good value for cost.' Another client mentioned that their services not only met but exceeded expectations while remaining economical. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their services and the tangible benefits realized in operational efficiency and customer satisfaction.
    Read All Reviews

    View projects from:

    Canada (1) France (1) Germany (1) India (1) United States (1)
    View Profile
  • Oneresource Virtual Assistants Ltd Logotype

    4.8 5 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Banbury, England

    Services provided

    15% Customer Service Outsourcing
    25% Back Office Outsourcing
    15% Email Marketing +3
    15% Finance & Accounting Outsourcing (FAO)
    15% Sales Outsourcing
    15% Social Media Marketing

    Focus Areas

    50% Chat Support Services
    50% Email Support Services

    Oneresource Virtual Assistants Ltd provides virtual assistant services, specializing in administrative support, financial accounting, and market research. Their efficiency and professional approach are consistently praised, with 100% of reviewers noting positive outcomes, such as enhanced productivity and effective task management. Clients appreciate their swift, detailed work and the personal touch they bring to services.

    See all 5 projects

    Industry Experience

    Oneresource Virtual Assistants Ltd has demonstrated significant expertise across various industries, including Human Resources, Advertising & Marketing, Financial Services, and Real Estate. Feedback highlights their strengths in administrative support, invoicing and expense management, and market research. Clients commend their efficiency, attention to detail, and ability to enhance productivity. Overall sentiment is highly positive, particularly in Financial Services and Marketing sectors, making Oneresource a strong candidate for businesses seeking reliable support in these fields.

    Read All Reviews

    Select Industry to see insights

    Human Resources Advertising & marketing Financial services Real estate

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Oneresource Virtual Assistants Ltd's excellent value for money, with feedback emphasizing their competitive pricing and high-quality service. One client noted their 'good value for cost,' while another stated that the services provided were a 'value add' from the outset. The company is praised for its efficiency, which has allowed clients to focus on core business activities, demonstrating a strong return on investment.
    Read All Reviews

    View projects from:

    London, England (2) Portsmouth, England (1) Oxford, England (1) Bloxham, England (1)
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  • GlobalityNet Outsourcing and Consulting Logotype

    5.0 6 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Pasadena, CA

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Finance & Accounting Outsourcing (FAO) +1
    25% Logistics & Supply Chain Consulting

    Focus Areas

    25% Chat Support Services
    35% Phone Support Services
    20% Email Support Services +1
    20% Order Processing & Taking

    GlobalityNet Outsourcing and Consulting offers comprehensive Customer Care Outsourcing services, including back office support and call center functions. Clients appreciate their professional approach, strong attention to detail, and effective communication. The company is recognized for aligning well with client values and providing good value for cost, leading to improved processing times and increased deal closures.

    See all 6 projects

    Reviews mention Communicative

    Clients have consistently praised GlobalityNet for their exceptional communication skills throughout projects. One client highlighted that Globality effectively communicated findings to all team members through clear and accessible presentations. Additionally, their level of engagement and commitment to client success fostered a collaborative team environment. Overall, the sentiment surrounding their communicative abilities is highly positive, indicating a strong alignment with client expectations.
    • Supply Chain Optimization for Consumer Goods Company
      5.0 Nov 13, 2020

      Globality was very effective in communicating their findings to all our team members. They did this through very easy to follow presentations.

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    Industry Experience

    GlobalityNet Outsourcing and Consulting has demonstrated expertise primarily in the Logistics & Supply Chain and Consumer Products industries. Clients in Logistics praised their strategic planning and implementation of Warehouse Management Systems (WMS), noting a successful impact on customer acquisition. In Consumer Products, the focus on purchasing and warehousing optimization resulted in improved operational efficiency and significant cost savings. Overall, the sentiment reflects strong client satisfaction, especially in project management and communication.

    Read All Reviews

    Select Industry to see insights

    Logistics & Supply Chain Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients commend GlobalityNet Outsourcing and Consulting for their competitive pricing and strong value for money. One review highlighted a 20% cost savings in warehouse operations due to their effective optimization strategies. Another client noted the successful implementation of a WMS within two months, attributing the timely delivery and strategic planning to the company's expertise. Overall, feedback suggests that clients find their services to be both cost-effective and impactful.
    Read All Reviews
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  • Global Hola Logotype

    Global Hola

    5.0 6 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    10% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Call Center Services +7
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing
    10% Social Media Marketing
    10% Staffing

    Focus Areas

    50% Chat Support Services
    50% Email Support Services

    Global Hola offers Customer Support Outsourcing and virtual assistant services, including email support, social media engagement, and content creation. Reviews highlight their efficient project management, timely delivery, and strong communication. Clients appreciate their productivity tracking and value for cost, though some suggest improvements in VA onboarding.

    See all 6 projects

    Reviews mention Open to feedback

    The overall sentiment regarding Global Hola's openness to feedback is highly positive. Clients noted their responsiveness and willingness to incorporate input, with one remarking on their 'very open to feedback' approach. This adaptability contributed to efficient candidate delivery and successful project outcomes, indicating a strong alignment with client expectations. No specific areas for improvement were identified, further underscoring their commitment to client satisfaction.
    • HR Outsourcing for Peer-To-Peer Tutoring Company
      5.0 Nov 13, 2025

      Responded very quickly, very open to feedback, delivered candidates with exceptional speed.

      Read Full Review
    Read All Reviews
    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, feedback for Global Hola has been overwhelmingly positive. Clients commend their rapid response times and effective project management, noting significant improvements in operational efficiency. One client highlighted a reduction in time spent on daily operations from several hours a week to just one hour biweekly, attributing this success to Global Hola's diligent candidate sourcing and facilitation. Overall, clients appreciate their commitment to understanding and meeting specific business needs.
    Read 1 Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients consistently highlight Global Hola's strong value for money, with multiple reviews praising their pricing as fitting within budgetary constraints. For instance, the Co-CEO of Bethesda Scholars noted that the pricing aligned with their budget while also appreciating the efficiency and quality of service. Similarly, the President of Fact Water Co emphasized the good value for cost, indicating a positive overall sentiment regarding the company's pricing and value proposition.
    Read All Reviews

    View projects from:

    Bethesda, Maryland (1) Hendersonville, Tennessee (1) Fort Collins, Colorado (1)
    View Profile
  • Maxtech Data House Private Limited Logotype

    Maxtech Data House Private Limited

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    250 - 999

    Services provided

    10% Customer Service Outsourcing
    50% Finance & Accounting Outsourcing (FAO)
    10% Accounting +3
    10% Back Office Outsourcing
    10% Call Center Services
    10% Logistics & Supply Chain Consulting

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Maxtech Data House Private Limited is a versatile service provider specializing in accounting data entry and call center operations. Feedback indicates a high level of client satisfaction with 100% of reviewers highlighting their efficient workflow and accuracy. Clients commend their affordability and effective team coordination, with no areas for improvement noted. Overall, Maxtech Data House is praised for delivering expected results consistently.

    See all 2 projects

    Reviews mention Understands their clients' needs

    Maxtech Data House Private Limited has received positive feedback regarding their understanding of client needs. One client noted, 'Company understands our requirement,' highlighting effective team coordination. Additionally, the engagement was described as having 'very good' communication, which facilitated meeting business goals. Overall sentiment reflects satisfaction with the company's ability to align with client objectives and deliver timely results.
    • Accounting & Data Entry for Organization
      5.0 May 16, 2020

      The company demonstrated an ability to complete our work on time, which is crucial for meeting client needs. The workflow between our team and theirs was fast and easily understandable, indicating a strong grasp of project requirements and client expectations.

      Read Full Review
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    Industry Experience

    Maxtech Data House Private Limited has received positive feedback in the Business Services and Advertising & Marketing sectors. Clients praise their effective accounting data entry services, highlighting strong team coordination and timely project completion. In the marketing domain, their inbound and outbound call center services have generated substantial business for clients, with a focus on customer satisfaction. Overall, their expertise in delivering accurate, timely work and maintaining excellent communication positions them well for projects in these industries.

    Read All Reviews

    Select Industry to see insights

    Business services Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Maxtech Data House Private Limited is praised for offering affordable pricing relative to the quality of their services. One client noted that the price was 'affordable according to their excellent services,' indicating a strong value proposition. Another review highlighted satisfaction with the results generated, reinforcing the perception of good value for money. Overall, clients express a positive sentiment regarding the cost-effectiveness of the company's offerings.
    Read All Reviews

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    Canada (1) United States (1)
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  • IBT: No. 1 BPO Company in Middle East Logotype

    4.0 1 review
    $50,000+
    Undisclosed
    1,000 - 9,999
    Dubai, United Arab Emirates

    Services provided

    20% Customer Service Outsourcing
    30% Call Center Services
    20% IT Managed Services +5
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    5% Staffing
    3% HR Outsourcing
    2% Recruiting

    Focus Areas

    29% Chat Support Services
    34% Phone Support Services
    26% Order Processing & Taking +1
    11% Email Support Services

    IBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.

    See all 1 projects
    0 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Eyecare Hospital

    4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
    Read 1 Review

    Industry Experience

    IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.

    Read All Reviews

    Select Industry to see insights

    Medical

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
    Read All Reviews
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  • Coneit Outsourcing Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    50 - 249
    Poggio a Caiano, Italy

    Services provided

    40% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +1
    20% Sales Outsourcing

    Focus Areas

    30% Chat Support Services
    30% Email Support Services
    30% Phone Support Services +1
    10% Order Processing & Taking

    Coneit Outsourcing is a Customer Support Outsourcing company providing comprehensive Customer Service BPO solutions. Reviewers commend their efficient project management and alignment with client values, contributing to improved response times and boosted customer satisfaction scores. Notably, 100% of reviews highlight their proactive approach and consistent adherence to Service Level Agreements (SLAs), ensuring exceptional remote customer care.

    See all 1 projects
    1 of 1 Chat Support Services reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Chat Support Services Experience

    Coneit Outsourcing has received predominantly positive feedback for their Chat Support Services, with clients noting improved response times, increased customer satisfaction, and enhanced efficiency. One review highlighted a reduction in average handling time and stronger customer retention due to superior support experiences. Clients appreciated Coneit's proactive communication and adaptability, contributing to a seamless alignment with brand values. Overall, 90% of feedback emphasizes their professionalism and commitment to customer satisfaction, with only minor suggestions for improvement.

    Read Most Recent Review
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Baby Products Retailer

    5.0 — Coneit Outsourcing provides customer support services for a pregnancy and baby products retailer. The team uses email, live chat, and phone to address inquiries and troubleshoot issues. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients commend Coneit Outsourcing for their cost-effectiveness and overall value for money. One CEO noted that the pricing fit their budget while providing great value for the cost. Additionally, the company demonstrated a strong commitment to customer satisfaction, which contributed to improved service outcomes. Overall, the sentiment is positive, highlighting Coneit’s ability to deliver quality service at a competitive price.
    Read All Reviews
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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SupportYourApp
2 Hugo Inc.
3 LimTC
4 Helpware CX
5 PartnerHero
6 Big Outsource
7 Boldr.
8 Unity Communications
9 Remote CoWorker
10 LTVplus
11 HelpSquad
12 Fusion CX
13 Peak Support
14 Select VoiceCom
15 Callbox

List of the Top 15 Chat Support Companies

  1. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    42% Chat Support Services
    45% Other
    View Profile Visit Website
  2. Hugo Inc. Logotype

    Hugo Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    9.4/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Chat Support Services
    75% Other
    View Profile Visit Website
  3. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Chat Support Services
    50% Other
    View Profile Visit Website
  4. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    36.7/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    30% Chat Support Services
    40% Other
    View Profile Visit Website
  5. PartnerHero Logotype

    PartnerHero

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Boise, ID

    Ability to deliver

    36.3/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    35% Chat Support Services
    40% Other
    View Profile Visit Website
  6. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    20% Chat Support Services
    60% Other
    View Profile Visit Website
  7. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Ability to deliver

    35.6/40.0
    16/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    25% Chat Support Services
    50% Other
    View Profile Visit Website
  8. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    39.2/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    20% Chat Support Services
    85% Other
    View Profile Visit Website
  9. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    34% Chat Support Services
    90% Other
    View Profile Visit Website
  10. LTVplus Logotype

    LTVplus

    $1,000+
    < $25 / hr
    250 - 999
    Brandon, FL

    Ability to deliver

    34.9/40.0
    17.2/20 Reviews
    7.9/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    60% Chat Support Services
    45% Other
    View Profile Visit Website
  11. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.7/40.0
    18/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    30% Chat Support Services
    70% Other
    View Profile Visit Website
  12. Fusion CX Logotype

    Fusion CX

    $10,000+
    < $25 / hr
    10,000+
    Canton, OH

    Ability to deliver

    34.2/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    30% Chat Support Services
    70% Other
    View Profile Visit Website
  13. Peak Support Logotype

    Peak Support

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Cambridge, MA

    Ability to deliver

    33.3/40.0
    17.4/20 Reviews
    8.5/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    70% Customer Service Outsourcing
    80% Chat Support Services
    30% Other
    View Profile Visit Website
  14. Select VoiceCom Logotype

    Select VoiceCom

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    34.6/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    20% Chat Support Services
    70% Other
    View Profile Visit Website
  15. Callbox Logotype

    Callbox

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Los Angeles, CA

    Ability to deliver

    34.3/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    100% Chat Support Services
    80% Other
    View Profile Visit Website
  16. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    15% Chat Support Services
    40% Other
    View Profile Visit Website
  17. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    15% Chat Support Services
    50% Other
    View Profile Visit Website
  18. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    80% Customer Service Outsourcing
    20% Chat Support Services
    20% Other
    View Profile Visit Website
  19. IntelligentBee Logotype

    IntelligentBee

    $5,000+
    < $25 / hr
    250 - 999
    Iași, Romania

    Ability to deliver

    32.1/40.0
    16.2/20 Reviews
    9/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    40% Chat Support Services
    50% Other
    View Profile Visit Website
  20. Pexly Logotype

    Pexly

    $1,000+
    < $25 / hr
    250 - 999
    Amsterdam, Netherlands

    Ability to deliver

    33.6/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    25% Chat Support Services
    55% Other
    View Profile Visit Website
  21. Go4customer Logotype

    Go4customer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India

    Ability to deliver

    31.9/40.0
    16.6/20 Reviews
    7.2/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Chat Support Services
    70% Other
    View Profile Visit Website
  22. Enshored Logotype

    Enshored

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Long Beach, CA

    Ability to deliver

    31.9/40.0
    16.6/20 Reviews
    6.9/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    32% Chat Support Services
    70% Other
    View Profile Visit Website
  23. Salesupply Logotype

    Salesupply

    $10,000+
    Undisclosed
    250 - 999
    Nijmegen, Netherlands

    Ability to deliver

    33.4/40.0
    16/20 Reviews
    9.7/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    25% Chat Support Services
    55% Other
    View Profile Visit Website
  24. WOW24-7 Logotype

    WOW24-7

    $1,000+
    < $25 / hr
    50 - 249
    Afton, WY

    Ability to deliver

    35.1/40.0
    18.2/20 Reviews
    7.1/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    25% Chat Support Services
    35% Other
    View Profile Visit Website
  25. Kyanon Digital Logotype

    Kyanon Digital

    $10,000+
    $25 - $49 / hr
    250 - 999
    Ho Chi Minh, Vietnam

    Ability to deliver

    37.7/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Chat Support Services
    90% Other
    View Profile Visit Website
  26. IdeasUnlimited Logotype

    IdeasUnlimited

    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX

    Ability to deliver

    38.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    19% Chat Support Services
    70% Other
    View Profile Visit Website
  27. AnswerForce Logotype

    AnswerForce

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR

    Ability to deliver

    31.2/40.0
    14.6/20 Reviews
    8.3/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    40% Chat Support Services
    70% Other
    View Profile Visit Website
  28. Mercatus Logotype

    Mercatus

    $5,000+
    < $25 / hr
    50 - 249
    Sofia, Bulgaria

    Ability to deliver

    32.3/40.0
    16.8/20 Reviews
    9.8/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    41% Chat Support Services
    50% Other
    View Profile Visit Website
  29. Axendi Logotype

    Axendi

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Warszawa, Poland

    Ability to deliver

    30.9/40.0
    17/20 Reviews
    6.7/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    30% Chat Support Services
    55% Other
    View Profile Visit Website
  30. Booth Logotype

    Booth

    $1,000+
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Ability to deliver

    32.1/40.0
    17.2/20 Reviews
    8/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    45% Chat Support Services
    80% Other
    View Profile Visit Website

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