The Free Website Guys

BACKGROUND

Please describe your company and your position there.

I am a yoga teacher, running my own business myself via online and in person group and private classes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I hired The Free Website Guys to develop my website, as I have no knowledge in that field my goal was to understand the process and have easy editing access afterwards.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I selected The Free Website Guys, because as someone starting my own business my funds were limited. I tried my luck by submitting my application to them and was amazed that I was chosen. So my deciding factors was to be looked after, create a great simple website and also have easy communication between me and the company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I filled out the application via their website - I was then chosen by them. We had constant communication via email about all the steps to be taken from my side and theirs. I was kept in the loop of what was happening in the background, and was given clear end dates.

All of my questions were answered quickly and professionally. They provided me with clear video instructions as well, so it made it even easier to understand. When I wasn't sure on certain things, they provided me with very clear thoughts and ideas.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with one awesome guy called Sven Nilsen. He was my point of contact, but I know there was a great team behind him making all the magic happen.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website is super easy to use. I can edit anything I want to. The design is super clear and easy to manipulate.

Describe their project management style, including communication tools and timelines.

We had regular email check ins, weekly sometimes even more often depending on the stage of the project.

What did you find most impressive or unique about this company?

Their communication, professionalism and how helpful they were to all my tiny questions. As I am not savvy in this area at all.

Are there any areas for improvement or something they could have done differently?

Seriously... nothing at all. I loved it all. Maybe a phone call or zoom call in the beginning but then on the other hand I understand why this isn't offered. Being a free project, spending extra time on a call is not justifiable. I think it would just be amazing to meet the team 'in person' as I am super happy with the whole project.

BACKGROUND

Please describe your company and your position there.

I am the owner of a consulting business offering diversity and inclusion workshops for youth and non-profit organizations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

My business is very new and I was looking for affordable options to develop a website to boost my reach and clientele.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I found The Free Website Guys through a Facebook group for women-identifying entrepreneurs and freelancers. I picked them because the web development is free and they had amazing reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Working with The Free Website Guys was incredibly efficient and easy. They took me through the process step by step and offered videos and tutorials to help me understand the work they were doing and what they needed from me to get it done.

How many people from the vendor's team worked with you, and what were their positions?

One of their Lead Developers, Sven, acted as my main point of contact throughout the entire development process. Sven was extremely communicative and kept me updated every step of the way.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am still working on refining my content before sharing my website with the world, but I am looking forward to jumping in and am grateful to have a beautiful looking website to do it.

Describe their project management style, including communication tools and timelines.

The Lead Developer was able to provide me with bite size chunks of tasks that I could do to get the website up and running. Each step was communicated via email with a video tutorial outlining what needed to get done. Once the tasks were complete, I would follow-up and get an update on next steps shortly after.

What did you find most impressive or unique about this company?

Their process is incredibly detailed and they make it super easy to understand and navigate. Step by step, their team was there to offer tons of support. And, they did it with such patience and grace. Would highly recommend these folks. They’re awesome!

Are there any areas for improvement or something they could have done differently?

No, not at all. I think everything was great!

BACKGROUND

Please describe your company and your position there.

I am the founder of a social dining platform, we enable cooking lovers to start their own home based restaurants and host guests on their own dining table.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

we asked the free website guys to build our website from the scratch. our goal is to launch the website locally then we want to expand regionally and internationally.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

it was from social media post, someone talked about them, and after connecting them and knowing more about their services and their offers, I decided to work with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

the team of web developer helped me choosing the web host and the theme, also they helped me in each step of choosing and registering. they start building the site and then they asked me to describe what I want to be modified, then they worked on it, they provides me with videos on how to complete each thing I supposed to do.

How many people from the vendor's team worked with you, and what were their positions?

I were in contact with the team leader and from his side, he was connecting with the development team, actually i do not know the exact number of team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

now, after developing the site, i can work on the content and i can share it with people so my business will come to life.

Describe their project management style, including communication tools and timelines.

I were involved in each step they proceed, they were in contact with me and any help i needed they were supportive and they helped me immediately. and everything was on time, and any time after agreeing on something, they tell me how much time it would take and if it might be delayed they let me know before.

What did you find most impressive or unique about this company?

Their customer service, kindness, commitment and professionalism were their most impressive traits.

Are there any areas for improvement or something they could have done differently?

nothing actually.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a coaching business and help women with self acceptance and self worth.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

To build my website.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I heard about The Free Website Guys from a friend of mine and I really like their concept. Plus who doesn't want a free website? I'm just starting my business so for me this was the perfect opportunity.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

For me the whole world of building websites is completely new, so I am super grateful that I had the Free Website Guys to guide and support me in the process. They build the whole back-end of my website and installed everything needed.

They explained every step on the way and with their instruction video’s it was super easy for me to provide them with the information they needed and to get more knowledge and experience myself.

They also taught me how to edit and make changes to the website so I can put all content in myself.

How many people from the vendor's team worked with you, and what were their positions?

My main contact was with Sven, lead developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Not yet. I'm still in the process of uploading my own content.

Describe their project management style, including communication tools and timelines.

The communication was really good. We had weekly email contact. Their instruction video's are super helpful. Plus they explained every step on the way and sent me regular updates about the process.

What did you find most impressive or unique about this company?

Their concept is amazing and I really like how friendly and supportive they are.

Are there any areas for improvement or something they could have done differently?

I don't have any recommendations about the process, I really liked working with them and am super grateful for all the work they did for me. The only thing is that is still takes me a lot of time to really make the website look like I want to, in the design and content.

That's totally fine, I like working on it. But my expectation was different so it would be helpful to have that more clear in the beginning of the process.

BACKGROUND

Please describe your company and your position there.

I am ThriveOnData LLC Founder and CEO. We provide mid-size through Fortune Global Corporations Management Consulting Services enabling our clients to transform the way they manage data into a weapon for competitiveness and increased profitability

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

We are a start-up, with limited investment resources. The Free Website Guys allowed us to start our marketing and business development operations by providing us, for free, with basic site infrastructure and software platform. And left us ready to grow our portal as well as in a position to collaborate on other projects in the future

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

Cost and referred through my Professional Network

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Web-Site hosting, set-up, themes selection, key initial content, publication - And most importantly, knowledge transfer to update content on our own moving forward

How many people from the vendor's team worked with you, and what were their positions?

(2): Sven. Technical Leader and another resource who supported the process of delivering for us

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have already some presence online which was our original goal. Not in a position yet to provide metrics but measurement of site traffic is an ability we have now as it was included on the deliverable we are using now

Describe their project management style, including communication tools and timelines.

Very effective, quick, clear and proactive. We definitely look to work together in the future

What did you find most impressive or unique about this company?

The clarity to communicate how the process would take place and availability to answer questions when they were due

Are there any areas for improvement or something they could have done differently?

I think their business growth strategy is very clear and effective. I would recommend continuing it and expanding it

BACKGROUND

Please describe your company and your position there.

I am a family blogger, content creator, and part-time social media manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I need a website for my line of work. Creating a website can be a really intimidating process for the average person. I experienced this intimidation, and it stopped me from really taking my business to the next level. Fortunately, I came across The Free Website Guys.

What were your goals for this project?

I wanted a well designed, quick loading website that would be secure and visually appealing.

SOLUTION

How did you select The Free Website Guys?

I came across a representative of The Free Website Guys in a Facebook group. They told me they would help me build my website, and provided helpful resources for me to purchase a secure domain and visually appealing themes for my website.

Describe the project in detail.

Not only did they build me an amazing website, but they provided so many informational resources, and gave step by step instructions that made me feel more comfortable navigating my site.

What was the team composition?

I'm not sure how many people were on the team of developers, I only communicated with one person, who was very helpful and attentive during the entire process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within a month, and at absolutely no additional cost, I have a great looking website with all the neccessary plugins loaded so that I can run my blog efficiently and securely.

How effective was the workflow between your team and theirs?

The Free Website Guys answered every question I had and were really fast and producing results.

What did you find most impressive about this company?

I was highly impressed with the level of skill and professionalism that I encountered while working with this company.

Are there any areas for improvement?

Not at all!

BACKGROUND

Please describe your company and your position there.

I am a certified family coach and set up my own business as a sole trader working with parents, teenagers and families.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I didn't have a website and The Free Website Guys approached me and asked if I would like a website built tailor-made for me and my needs for free. I wanted to increase my presence and start advertising my services so this came at the perfect time.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I googled the company and read the testimonials from customers to get an ideal of who these guys were and why I should use them and not a different company. Their website and story as to how they started and why they build websites for free is what decided me to take up their offer.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The first introduction was a video explaining what to expect and what information they would need from me and why. Every step in the process, they emailed me and kept me updated on the progress and what I needed to do.

They explained what bluehost and wordpress was and how to sign up to gain full access. They made recommendations about the various choices of packages on offer. When it got more complicated with pointing the servers to bluehost and calling GSuite, it was all explained in a way that didn't make me confused or overwhelmed.

How many people from the vendor's team worked with you, and what were their positions?

Sven was the Lead Developer and we worked solely together on emails. The video tutorials were hosted by John Miles.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I haven't yet launched my website.

Describe their project management style, including communication tools and timelines.

I got regular emails from Sven every couple of days updating me on their progress or asking me to obtain information from my end. I received instructions via video tutorials which were very helpful and graphics showing the step-by-step process.

They sent me a handover video explaining how to customise the content and a detailed breakdown of all the work.

What did you find most impressive or unique about this company?

They have given me a very professional-looking website which is perfect for my business. They were very hands-on, easy to contact and always responded quickly to any queries.

Are there any areas for improvement or something they could have done differently?

Sometimes communicating on email wasn't always ideal, but they provided forms to input information which made things easier and were always patient in explaining what was needed.

BACKGROUND

Please describe your company and your position there.

I run a private practice of life coaching and counseling service to individuals and companies, and offer team building activities to corporations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I hired them for the development of the website of my company. The goals were to have the website ready in one month and they delivered perfectly.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

They had an advertisement on Facebook through one of the groups I am a member. I contacted them and they showed me their portfolio and after a brief exchange of emails I decided they were tho proper fit for what I was looking for.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They developed a website from scratch and guided me through every step of the process, including hosting, domain, themes and templates. Everything was done through email with great communication throughout the entire process.

How many people from the vendor's team worked with you, and what were their positions?

Two people. One was the main contact person and the other was the person that would create the videos (tutorials) for me to follow. I do not know their positions.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website has not being launched due to internal factors of my practice. In general I am very satisfied with their work and can see that they are very professionals in what They do.

Describe their project management style, including communication tools and timelines.

The communications was constant, every two to three days there would be a progress report and they would dedicate time to make sure I would understand every step and made things very easy and clear. Communication was always through email.

What did you find most impressive or unique about this company?

Their professionalism and the quality of service and detail they offer was impressive.

Are there any areas for improvement or something they could have done differently?

At the moment I feel they have everything under control.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a video podcast covering race and cross-cultural topics in today's society.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

The Free Website Guys created my website.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I actually applied to get my website done for free, and got selected.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Free Websites Guys sent me several video tutorials to learn how to get my BlueHost Account, fill out a form with my login information, select a theme for my website, record a video with directions and then we had lots of back and forward emails regarding the stage they are at and my modification. Everything went smoothly and I love the fact that they were transparent and let me know what they were currently working on.

How many people from the vendor's team worked with you, and what were their positions?

I worked with one vendor, Sven, he is a Lead Developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I was blown away by the service of the Free Website Guys! Sven was so transparent, guiding me throughout the entire process. I particularly love the video tutorials making it really clear and easy to communicate my ideas with them. He was also always answering my questions within 24 hours, and he was very flexible and understanding despite my busy schedule and my last-minute changes.

At some point, I must admit that I thought it was a scam since it was so good to be true! But here I am now, with a website of quality and I will I've never been able to do it without them. We are sincerely grateful and recommend their services to anyone looking to build a mobile-friendly website. Thank you from the bottom of my heart for your outstanding services.

Describe their project management style, including communication tools and timelines.

We used Google Drive tools, YouTube, Gmail, and Screencastify (which I did not know about and love!). They always gave me deadlines, they started at the end of July and finish mid-September 2020.

What did you find most impressive or unique about this company?

Their ways of communicating with their clients through video tutorials and Screencastify. The process was so smooth and easy thanks to that. I felt that I didn't have to ask any questions because the tutorials were guiding me through it all.

Are there any areas for improvement or something they could have done differently?

I would say maybe find a way to have our colors and font embedded already to the website because it takes some time to go over it page by page, section by section. But it's honestly me trying hard to find an area of improvement because their work was outstanding and I know they've spent hours on it and have to deals with several clients.

BACKGROUND

Please describe your company and your position there.

I'm a holistic lifestyle coach. I own virtual styling company for women entrepreneurs using a holistic approach which includes mindset work, crystals, aromatherapy and the basic fundamentals of feng shui.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

The Free Website Guys designed my website.

What were your goals for this project?

To have a stylish website that reflects my personality and captures the essence of my brand.

SOLUTION

How did you select The Free Website Guys?

I belong to a Facebook group for Women entrepreneurs. Someone had posted in the group about the opportunity to have a free website done.

At the time I was in the process of revamping my own site but I couldn't get it to look quite like I wanted to so I jumped at the chance and responded. I applied and was selected.

Describe the project in detail.

Upon being selected, I received an email from Sven with the breakdown of the process. Each step from start to finish had instructions in an email with a video for guidance which was extremely helpful .

What was the team composition?

Sven was my main point of contact. Instructional videos were done by Mark and the hand over video was done by Al.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I am in the process of adding some copy and photos to my website but I hope to have it all complete within the next couple of weeks.

How effective was the workflow between your team and theirs?

Once we got started the workflow went very well. Any delay in the project was on my part. As soon as I completed a step, Sven always followed up with the next step. Things flowed at a nice pace.

What did you find most impressive about this company?

I was impressed by the level of service and the details that went into designing my website as they are a young agency.

Are there any areas for improvement?

If anything, I would suggest letting potential clients know all potential upgrade costs that may be incurred right up front. In the end, I'm glad I chose to upgrade to have more options for themes so it was worth it.