The Free Website Guys

BACKGROUND

Please describe your company and your position there.

I work for an education technology company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

Help us build a blog.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

Their reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They had to build a WordPress blog. We chose a magazine theme. They kept us up to date on all the frontend and backend processes they worked on.

How many people from the vendor's team worked with you, and what were their positions?

I am unsure how many, I had contact with only one person. Sven who was the lead developer. He did a lot of the work and helped us out a lot.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All deliverables were met on time and the team was very helpful. I think The Free Website Guys is an awesome service. It has allowed my team to have another service we can offer. The free website guys are fast and efficient. They explained each step along the way. They have some of the best customer services I have experienced. I give them a 5 out of 5.

Describe their project management style, including communication tools and timelines.

It was all through email and the explanations for things were via video tutorials.

What did you find most impressive or unique about this company?

They build websites for free but take it very seriously and professionally.

Are there any areas for improvement or something they could have done differently?

I feel like it would have been nice to get to know them more on a personal level, but I am an extrovert. So that area of improvement isn't for everyone.

BACKGROUND

Please describe your company and your position there.

Start-up health and wellness company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

They created my website.

What were your goals for this project?

Having a simple website which I can easily edit without problems.

SOLUTION

How did you select The Free Website Guys?

I came across them on Facebook and decided to apply and give them a go.

Describe the project in detail.

Once I was chosen, they immediately got to work and communicated all the steps that would be taken. They kept me up-to-date on all parts. They sent videos and explanation videos about all steps. I was able to choose the layout and style of my website - they made the whole process very easy!

What was the team composition?

I was in contact with one team member the entire time. This person kept me up-to-date on everything and responded to any questions that I had.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I am very happy with the website that was built for me by TheFreeWebsiteGuys! I was a little hesitant at first but I also had no idea where to start with building a website. They were very helpful with building the site and getting me started.

Sven consistently sent updates about the progress and with a time-frame about when things would be completed. They also created a hand-over video about how to edit the page once it is complete which was extremely helpful. Highly recommend them!!

How effective was the workflow between your team and theirs?

Very effective, they did everything in a short time frame and communicated very well.

What did you find most impressive about this company?

The explanation videos, forms and information that they shared. It was well organised and easy to understand.

Are there any areas for improvement?

I was satisfied with the work they did. The only thing is that occasionally it took a while for them to respond or update me BUT I also understand the workload they have and they did my website for free.

BACKGROUND

Please describe your company and your position there.

I am a National Board Certified Health and Wellness coach and about to launch my health and wellness coaching business. I work by myself, either virtually or on person.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I needed a website with certain features; I needed to be able to direct potential clients to a website that made them welcome and intrigued about working with me; I needed it to be encouraging to visitors to leave their contact information.

What were your goals for this project?

I wanted a visually pleasing website that was inviting and fit a coaching atmosphere; I wanted very few pages to not confuse with easy navigation. After I finish populating my website with photos and text, I will have the confidence to direct potential clients there; since I am in charge of the website now, will allow me to present myself in exactly the way I want to come across to my clients - that is very exciting!

SOLUTION

How did you select The Free Website Guys?

I tried to build the website myself, but did not get far. I had looked around for website builders and asked other coaches, but did not like what I saw. Then, I happened to come across an ad for the Free Website Guys and liked everything about their ad.

Describe the project in detail.

Once the design team leader Sven and I began emailing, the dreaded process became very easy. I wanted a basic design and the website set up in such a way that I would be able to make changes later to make this cost-effective for me. Of course, I also wanted the site to be found when searched. Each team email led me further; from choosing a host to my logo, from design choices to be made to the number and kind of webpages within my site. Sven's team took care of all the setups that I would not have even known to ask about, such as plug-ins and data collection on visitors.

What was the team composition?

I emailed with Sven only, but his team worked on my website. The "hand-over" video was created by a team member.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As this is a new launch, I have no data yet. First feedback from friends has expressed how good the website looks, and that it serves the purpose I wanted it for - a client looking for a health and/or wellness coach.

How effective was the workflow between your team and theirs?

All their communications were flawless, prompt, and concise. Scheduling was excellent. My expectations were exceeded by a mile; the support included either step-by-step instructions, PDFs or access to non-public videos. I used all of their supplied tools to either respond to the team or later, to edit my website.

What did you find most impressive about this company?

The support structure is very unique and to the point. It seems like all possible questions have been collected and are answered before they are asked. Also, their response time is marvellously short. I even received emails on the weekend! I have been in business long enough in different capacities, and their service is just top notch.

Are there any areas for improvement?

No; I know that I received a high-quality product.

BACKGROUND

Please describe your company and your position there.

I'm a freelance copywriter.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

We collaborated on my website, they installed plugins on my page, offered to create my pages, set up my Google analytics, and more. My goals were that they get me set up for success, and they did. :)

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I found them via a Facebook group. They offered their services and promoted them as totally free. I reviewed their website and went over their reviews and found that most previous clients of theirs had an excellent experience, so I decided I want to work with them!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• helped me find the right hosting for me
• advised me on themes for my website  
• set up essential plugins
• set up Google analytics
• offered to create my pages for me (I've already done that myself)
• sent me a video tutorial explaining how to use WordPress and plugins in more depth

How many people from the vendor's team worked with you, and what were their positions?

I've communicated directly with Sven, the lead developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All in all, they really helped me deal with the tech side of things I'm not comfortable with. This helped take the pressure off, as I knew everything would be done right. They also helped me understand WordPress and other key plugins better.

Describe their project management style, including communication tools and timelines.

We communicated via email, but they were kind enough to send two explanatory videos and an e-guide too.

What did you find most impressive or unique about this company?

Let's get real - the guys are offering their services FREE OF CHARGE! The most unique factor is that they're very professional and helpful despite the fact that they're not being paid.

Are there any areas for improvement or something they could have done differently?

No, but maybe future clients would like to get some extra advice on website customization. That's perhaps something to think about, but it's entirely up to the team to decide about that.

BACKGROUND

Please describe your company and your position there.

I am just starting out as a wellness coach and yoga instructor so needed some help setting up a new website. I already have a blog with Wordpress but I'm pretty clueless about how to use it properly.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

My goal was to have a website that looked professional and was easy to use

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

The Free Website Guys were amazing. They took care of things that I had no idea needed taking care of, and explained everything to me in laymans terms

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Creation of new website.

How many people from the vendor's team worked with you, and what were their positions?

Sven (unsure of title)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thank you so much for all the work you have put in to creating my website. I am so happy with the result! You have been excellent to work with on this project, and I really think that this website is going to do wonders for my business.

You have been responsive and professional. I have found it a pleasure working with you and would absolutely recommend anyone to use you to help with their website, especially if they are clueless like me!!

Describe their project management style, including communication tools and timelines.

Communication was excellent

What did you find most impressive or unique about this company?

Professionalism

Are there any areas for improvement or something they could have done differently?

Nope

BACKGROUND

Introduce your business and what you do there.

I’m the sole proprietor of Oceanside Writing, an editing and writing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Free Website Guys?

I wanted to have a business website, and more specifically, I wanted to find someone that could create it without a lot of hassle or expense.

In the past, I had to work on it, but it was too complicated and time-consuming.

SOLUTION

What was the scope of their involvement?

The website itself was pretty simple and straightforward.

It is a basic online business site with a description of my services, prices, and other information. It’s based on WordPress. Their team transparently gave me the option to pay for add-ons. The WordPress design that they suggested was central to the whole site.

What is the team composition?

I worked with Sven (Co-Creator & Lead Developer) as my point person. At least two other people were working on the project.

How did you come to work with The Free Website Guys?

There was a post promoting their services on a Facebook group. I believe it was a freelancer that Sven hired to promote their business on various forums. She then put me in contact with Sven.

How much have you invested with them?

In total, it was under $500 for web hosting, template packs, and other add-ons.

What is the status of this engagement?

We worked together from June–September 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website itself was completed, but it hasn’t been launched yet because there is still a lot that I have to do on my end. The service they provide is not top to bottom, and the deliverable isn’t a completely finished site.

It’s a fully functional website. The Free Website Guys did what they offered to do.

How did The Free Website Guys perform from a project management standpoint?

It was good. They were quick to respond to emails. They were clear in their instructions and kept me apprised of what they were doing. Whenever they needed information, they reached out to me.

There wasn’t a lot of communication back and forth, which is how I wanted it. There was maybe a Google document that we used, and I used Loom to record a video of our screen.

What did you find most impressive about them?

You can’t beat the ease, efficiency, and price. It seemed too good to be true for them to complete the development for free, but they explained why it worked for them as a business model.

Are there any areas they could improve?

Not really. I think there is more they could offer, but you can only ask so much for what you paying. From what I got, there’s nothing that I could improve upon.

You might expect poor customer service when you’re really not paying, but they were quick to respond to emails and address little problems. There were a couple of issues and problems that came up and I might have thought they would just not have concerned themselves with those things, but they took care of them.

I don’t have much in the way of suggestions for improvement. The team did a pretty good job.

Do you have any advice for potential customers?

Have a clear idea of what you want your site to look like and include. They didn’t refuse anything that I requested, but I was also working on the assumption that there was a limit to what I could ask.

For other companies wanting to work with them, and this would be true of anyone who hires a web designer, know what you’re looking for. Try to keep it simple and don’t add too many bells and whistles. If you do, either go somewhere else or understand that they will probably charge a little extra.

BACKGROUND

Please describe your company and your position there.

I am CEO and designated salesperson working with international real estate professionals for property in Nicaragua. Some of our business products are lots available for home construction, casitas, tiny solar homes, large homes, condos and villas. Our main product is Playa Pacifica Villas, a 60 Villa complex directly on the Pacific Ocean in the heart of the gated community of Gran Pacifica, Nicaragua.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I have been in the new homes sales/real estate business for the last 30 years, working with larger companies in the USA and, more recently, here in Nicaragua. Normally in my previous life I had IT people to maintain and update our website. Here in Nicaragua I am on my own.

I was reviewing some local posts on a community on Facebook and noticed a recommendation for the Free Website Guys. I contacted the writer of the recommendation and was informed that these guys do a great job and would build the website as long as I followed a few recommendations.

I agreed, since I have NO experience in building a website….my computer background goes way back to FORTRAN and DO-LOOPS….which is why I now work in real estate. In contacting the Free Website Guys, I met Sven online, and told him he was in for a real challenge.

My skills do not include this electronic work…and he would need to guide me step by step. To my pleasure, he helped me with a domain name, and secured a few things that I needed before they started on the website.

There were small expenses involved, however prorated out over 24 months, the total expenses for my website name, DIVI format, and Wordpress worked out to about $9/month. Sven answered all my questions, and then I received detailed video on how to progress and fill out my website.

It took a little time to work with the back pages but now our site is complete and useable. Hats off to Sven and his team….kudos!!

What were your goals for this project?

New Website for Real Estate

SOLUTION

How did you select The Free Website Guys?

Referral from a trusted source. I was not disappointed.

Describe the project in detail.

I was reviewing some local posts on a community on Facebook and noticed a recommendation for the Free Website Guys. I contacted the writer of the recommendation and was informed that these guys do a great job and would build the website as long as I followed a few recommendations.

I agreed, since I have NO experience in building a website….my computer background goes way back to FORTRAN and DO-LOOPS….which is why I now work in real estate. In contacting the Free Website Guys, I met Sven online, and told him he was in for a real challenge.

My skills do not include this electronic work…and he would need to guide me step by step. To my pleasure, he helped me with a domain name, and secured a few things that I needed before they started on the website.

There were small expenses involved, however prorated out over 24 months, the total expenses for my website name, DIVI format, and Wordpress worked out to about $9/month. Sven answered all my questions, and then I received detailed video on how to progress and fill out my website.

It took a little time to work with the back pages but now our site is complete and useable. Hats off to Sven and his team….kudos!!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Well executed, with a minimum of hassle.

How effective was the workflow between your team and theirs?

Sven was top shelf... Answered all questions and his team guided me through what was, for me anyway, a complicated process.

What did you find most impressive about this company?

on point. direct answers. no fluff

BACKGROUND

Please describe your company and your position there.

We're owners of a language training institute looking to grow our social media presence. We provide one-on-one courses as well as in-house company training programmes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

We had been wanting to get our website done for a while but never really got round to it but when we saw the Free Website Guys' offer for free web-building service on Facebook, we decided to finally do it.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

They were very friendly and easy to communicate with from the very early stage and so we thought we'd go ahead.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

1. Web hosting and back-end setup (plugins, security enhancements, SSL, SEO settings, permalinks, etc.)
2. Website design (uploading content and theme)
3. Familiarise the client on how to change the content of the website (step-by-step via personalised video)

How many people from the vendor's team worked with you, and what were their positions?

We worked with Sven, and he was great. Very helpful and communicative.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

N/A. Haven't launched the website officially just yet, as we're still working on its contents.

Describe their project management style, including communication tools and timelines.

Everything was done timely, and with a lot of updates on each step along the way. They were patient, and were always happy to answer our questions. We communicate through email but everything was clear, as they had plenty of documents and videos to go with each step in the web-making process.

What did you find most impressive or unique about this company?

Thorough prepared-in-advance documents and personalised handover videos for our website.

BACKGROUND

Please describe your company and your position there.

I am basically self employed and work as a Yoga Teacher and Fitness Instructor on the side of a main job.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I hired the Free Website Guys to help me build my own website.

What were your goals for this project?

I wanted to get started with my own business and writing a blog.

SOLUTION

How did you select The Free Website Guys?

My Yoga Teacher recommended them.

Describe the project in detail.

I wanted to have my own website to promote my own business as a Yoga Teacher, Fitness Instructor and blogger.

What was the team composition?

I had one main contact who was in constant email correspondence with me and two other guys who created videos for with instructions for further steps I had to take from my side.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within only a few weeks, my website was live and now I am working on filling it with content. I am so happy with the layout and everything that came out. I am still new to all this and have to make my own experiences in having a website.

How effective was the workflow between your team and theirs?

The project manager I was assigned to was really nice and sent me regular updates via email. It was the best workflow I could have imagined.

What did you find most impressive about this company?

I was impressed by how they arranged the workflow and communication. I am not very familiar with web design and haven't worked with anyone else, so I don't have any comparison.

Are there any areas for improvement?

I am all satisfied and there is nothing I could mention that needs imrpovement.

BACKGROUND

Please describe your company and your position there.

I own a fitness coaching business helping people build healthy habits to be in tune with their bodies.

I do this by providing workout programs, educating on nutrition and working on changing mindsets to live a healthier lifestyle.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I needed a website so that I could have all of my program options in one place. I had no experience with this - and then I came across the Free Website Guys.

My goals were to create something basic and manageable that looked presentable - and they exceeded that!

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I came across them through a FB group and applied to work with them. I was contacted shortly after and I was asked a few questions regarding my business and goals.

Shortly after that, I was contacted again saying they would be able to help me out! I loved that they told me about how to process works beforehand so that I was prepared.

I also like that I had to apply first - it shows me that they care about being the right fit for people!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

All communication was through email. The website is created through WordPress.

They worked with me through everything from choosing a theme to how I wanted the layout to look, to the little minor details such as ways to build my email contact list through my website.

They also use google forms to collect the information needed.

How many people from the vendor's team worked with you, and what were their positions?

Sven worked with me and he is the Lead Developer for The Free Website Guys.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Working with them was an absolute breeze. They set up my site trafficking tracker as well as other analytics that I still need to learn more about but seemed valuable for my website.

I have the ability to build my email contact list through my website now which I feel like I would not have been able to figure out how to do on my own! Everything was explained in great detail.

Describe their project management style, including communication tools and timelines.

Communication via email made everything go smoothly and quickly. Whenever they needed information for me, it was done through google forms and kept private.

I was updated if there were going to be any delays and informed of every little detail going into my website. Overall, the whole process took a little bit less than one month!

What did you find most impressive or unique about this company?

I really enjoyed how communicative they were and that they never pushed me to buy anything, even though they make commissions off of some of the tools.

We loved being able to give our inputs. Most importantly, they made it exactly as I wanted!

Are there any areas for improvement or something they could have done differently?

Not in my opinion! I couldn't have asked for a more quick and easy process that resulted in a very happy client. :)