The Free Website Guys

BACKGROUND

Please describe your company and your position there.

Translation Company - Translator

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I hired The Free Website Guys for the design and implementation of my professional website.

What were your goals for this project?

To have a professional website that I can successfully use to attract clients for my translation business. To create a website with a layout, design and appearance that is ideal for my type of business.

SOLUTION

How did you select The Free Website Guys?

I saw their advertisement on a Facebook group for translators.

Describe the project in detail.

The project was comprised of the design and implementation of my business website. I was in continuous liaison with the Lead Developer, who relayed all of my ideas to the other developers who did a fantastic job and implementing my vision.

What was the team composition?

I was in regular contact with their lead developer, who then relayed all of my communication and ideas to their developers who worked on my website.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I haven't yet commenced to use online advertising to attract clients to my website; however, I feel very confident about my future success due to the impressive work done for my website and the professional look created.

How effective was the workflow between your team and theirs?

Very effective, no miscommunication and the whole workflow went through very smoothly!

What did you find most impressive about this company?

The fact that they provide a fantastic service for free! Very friendly communication and collaborative. They are very good at what they do!

Are there any areas for improvement?

I cannot immediately think of any areas for improvement.

BACKGROUND

Please describe your company and your position there.

I am a full-time school counselor, but I love creating content on the side. I write about multiracial family life, farm life, and wellness through oils.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I have a separate Instagram account for my oil business, but I wanted to take it up a notch by creating a website.

What were your goals for this project?

I wanted a user friendly, aesthetically pleasing website that would be easy to navigate for potential customers.

SOLUTION

How did you select The Free Website Guys?

They came recommended through a Facebook group of entrepreneurs. They were professional, timely, and always available for questions and concerns.

Describe the project in detail.

Once we discussed goals, they walked me through every step of website development. I love that there were benchmarks where we paused and reviewed my vision. They were always conscious of making sure the website reflected my brand.

What was the team composition?

Sven was the main point of contact. He was patient with me if I couldn't respond immediately due to work constraints, but also kept a good pace. He remained open to my ideas and executed them with extreme professionalism.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I now have a website that reflects my personality. They did all the hard work for me so that I can focus solely on content.

How effective was the workflow between your team and theirs?

Our communication was probably my favorite part of the project. Our email exchanges were straight to the point, but friendly and engaging.

What did you find most impressive about this company?

I was thoroughly impressed with the way they were not only able to execute a job but communicate with me every step of the way to make sure I knew what was happening on the back end. It shows that they truly care about the craft and the customer.

Are there any areas for improvement?

I was a little slow at responding at times, and they didn't always check in to see what took me so long to respond, but that wasn't a problem for me. We were extremely happy with the outcome and the process.

BACKGROUND

Please describe your company and your position there.

I am the founder and president of the company. Our company provides expats and soon to be expats information such as cost of living, healthcare, employment opportunities, permanent residency visas, banking, etc. as well as relocation services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

The Free Website guys developed our website. Our goal is to drive traffic to our website from our YouTube channel where potential customers can get information and sign up for personal consultations for their journey as expats to Latin America.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

We discovered The Free Website Guys via a referral. The deciding factors were the reviews on websites such as this as well as on social media. Also the fast response time and discussions with them on the process made it an easy choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work was developing a Wordpress website. The project steps included us selecting a Divi template and The Free Website Guys customizing it, setting up all of the web hosting through Blue Host as well as our Convert Kit e-mail lead magnet. The team generated a handover video showing us in great detail how to modify and manage our website.

How many people from the vendor's team worked with you, and what were their positions?

We worked with Catalina and Sven. We worked through Catalina to explain our business and vision in hopes of being selected by the team to develop our website. I'm unsure of her specific position. Sven is the Lead Web Developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It is too early for us to share any measurables. However the copywriter Divi template we selected is utilized by other very successful companies that have a similar vision to ours.

Describe their project management style, including communication tools and timelines.

The project management style from Sven and team was very communicative. They made the process of establishing a website for our business very easy. There was always very prompt communication and very clear instructions on what needed to be done.

The Free Website Guys also provided timely updates to give us an understanding of what stage of the website development process we were in and which steps were remaining.

What did you find most impressive or unique about this company?

I was very impressed with the very personal one on one contact and the frequent updates on the process. I was also impressed with the clear explanation of each step for people like me who are not very knowledgeable of all that is required for web development.

Are there any areas for improvement or something they could have done differently?

I don't know what they could have done to improve the process.

BACKGROUND

Please describe your company and your position there.

I am an Opera Singer. I reside in Europe and work as a fest and freelancer Lyric Tenor.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

They helped me to build my artist webpage

What were your goals for this project?

My goals were to build an easy, modern, and compact webpage for my brand as a singer.

SOLUTION

How did you select The Free Website Guys?

I found them on Facebook and applied through their webpage to their services.

Describe the project in detail.

The process is very straightforward. You apply through their webpage. If you are chosen, then through email and video contact they guide you through all the steps and preparation that they need from you to build the webpage. It consists of getting a domain, hosting, email, theme, etc.

What was the team composition?

The communication was between me and two persons working on my website.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In only 2-3 months the structure of my webpage was entirely made. Not only they helped me to adapt the theme to what I wanted, but also they were very patient to my slow answers. All that was left for me to do was to upload pictures and the text that I wanted for the webpage.

How effective was the workflow between your team and theirs?

The persons assigned to my project were very clear with their instructions throughout the whole process. Usually, they would send me an email with instructions, that could include videos where they would explain step by step everything that I needed to do from my side.

What did you find most impressive about this company?

Their patience! It took me a long time to answer their emails. They would even send kind reminders that would help me to get back in track to the project.

Are there any areas for improvement?

I think that one video call after the theme edit of the webpage could be useful to ask at the moment how to edit this or that about the website. Nevertheless, all the doubts that I asked per email were clearly answered.

BACKGROUND

Please describe your company and your position there.

I am the owner of an informative and educational website. I will be providing information and education about the East Tennessee area. I will be making this website interactive with the public.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I needed help building a great website since I do not have many skills to do this myself and I do not have time to learn how to do this. My goals are to help others become familiar with the area I have lived in all my life.

I love this area. I want to eventually sell some Tennessee items and help others with travel itinerary to East Tennessee. I would like to quit my day job and do this full time.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I found an advertisement on Facebook. I sent communication to the company and found they were the right fit for what I needed. I have a low budget and they wanted to build a website for free.

I did pay for some of the services that are needed for a website, but not their build. I am beyond thrilled with their work and the education they have provided. I will be using them in the future to help me improve my site further.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The professional team worked with me to understand what exactly I wanted. I selected the domain name, the design that I wanted. The team completed the design, configured the security and google analytics for me. I designed the logo and they implemented it on the site for me.

At every task, they asked me what I wanted. I appreciate all the hard work they did for me and will be using this company again.

How many people from the vendor's team worked with you, and what were their positions?

I communicated mostly with the lead developer. The work was done by him and his colleagues who were analysts. At the end of the build one of the builders developed a video tutorial on how to add content and change items on the site. She did a very good job with this video.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since I am still working on content from my end, I do not have statistics yet to share. As far as the website itself, that work met my expectations and I am very happy with the results.

Describe their project management style, including communication tools and timelines.

This company used mainly email with me to communicate, but also used YouTube for their videos.

What did you find most impressive or unique about this company?

I am super happy that they build websites for people for free. There are many people who do not have much in their budget and need a hand to get started. I commend them for helping their fellow man with their expertise when they do not technically have to do that.

Are there any areas for improvement or something they could have done differently?

I am sure all companies can improve in some area, but from my end, I do not see anything at this time.

BACKGROUND

Please describe your company and your position there.

I am a Marketing and Communications Coordinator for the Greater Toronto Hockey League. I oversee all digital assets including social media, web, and e-newsletter for the worlds largest minor hockey league.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I used the Free Website Guys to create my personal portfolio site.

What were your goals for this project?

To clearly display my work in a way that portrayed creativity and innovation.

SOLUTION

How did you select The Free Website Guys?

I selected them based on reviews and a Facebook post I saw.

Describe the project in detail.

Once selected, I was connected with two developers at the company who were able to walk me through what the process would be and instructed me what to do in order for everything to be set up. Communication was frequent and clear.

What was the team composition?

There were two main developers I communicated with throughout the process. Both were excellent and were in constant communication with me.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My personal portfolio site looks incredible and will allow me to attract new clients. I would have not been able to design the website without the Free Website Guys.

How effective was the workflow between your team and theirs?

Extremely effective. The developers were in constant communication with me and were able to answer any of my questions or concerns within 24 hours.

What did you find most impressive about this company?

We were blown away at their ability to create a beautiful looking website in a short amount of time. The amount of detail that went into it was nothing short of impressive.

Are there any areas for improvement?

None

BACKGROUND

Please describe your company and your position there.

I am an artist and writer in a sole proprietorship.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

To create a website for my art.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

They offered to build a Wordpress website for me for free.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They were very clear and specific about the steps and what they would deliver.

How many people from the vendor's team worked with you, and what were their positions?

One, Sven, project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They delivered on each step in a timely manner and were very clear with what they had done and what they needed me to do.

Describe their project management style, including communication tools and timelines.

They communicated via email and created customized videos to help me understand what I needed to do next.

What did you find most impressive or unique about this company?

I was very impressed with the service and expertise provided by www.thefreewebsiteguys.com. I’d been wanting to create a new artist website for myself for several years, but dreaded having to figure out how to create one on my own.

Sven and his team took care of all of the web building and gave me step-by-step instructions on the next steps at every juncture. They were great about keeping me informed of their progress and keeping the ball rolling. They worked quickly, too—within a couple of weeks, I had a functional website and video instructions on how to add content and visuals to my new website.

I was happy enough that I would have gladly paid for their services, and intend to hire them in the future should I encounter issues I can’t resolve on my own. (And yes, they are the real deal…I actually got a customized website for free!)

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I develop resilient communities by building the capacity of leaders within each community. Whether we met in a coaching session or in a room filled with hundreds of people, your life experience matters to me.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

My company was newly launching due to Covid-19 redirecting my professional career. The Free Website Guys reached out to offer their services. I wanted but truly needed the guidance and support.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I paid for the services such as hosting site. I was pleased to see that my time and financial investment led to a final product that I could humbly be proud of.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

From start to finish, the Free Website Guys gave me instructions and guidance so clear that I did not fear or doubt that I could complete my part.

How many people from the vendor's team worked with you, and what were their positions?

Sven Nilson was the main lead connection. His role was the leader developer. However, I was able to see or hear the voice of two other individuals as I watched the videos that guided the step-by-step process that I needed to complete a task.

One of the voices was John, the owner of the Free Website Guys.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As soon as the site was published, I was able to connect an outside publication where I was featured. This led to an immediate increase to my site.

Describe their project management style, including communication tools and timelines.

The project management style was complimentary. If you had any questions, they sent reflective and thoughtful responses.

What did you find most impressive or unique about this company?

I appreciated their honesty in wanting to help people build their website and keep a relationship beyond this project.

Are there any areas for improvement or something they could have done differently?

They came at a perfect time. Truly genuine people.

BACKGROUND

Please describe your company and your position there.

I am a small business owner offering training and HR consulting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

As a small business owner, I've been using Squarespace- it gave me the ability to do my own website. However, there is a monthly cost associated with using Squarespace and the look and feel were limited for me. The Free Website Guys offered me the ability to move my website to WordPress- longer term reducing my costs and giving me more opportunities with the plugins WordPress offers.

What were your goals for this project?

• Move my website from Square space to WordPress 
• Get a more modern looking feel of the website  
• Create shop for my digital products and services

SOLUTION

How did you select The Free Website Guys?

I came across them on one of the Facebook groups. I've been already thinking about moving my website to WordPress, so this was perfect timing!:)

Describe the project in detail.

Once I've reached out to the Free Websites Guys, I've submitted my "application"- detailing the scope of work as well as sharing the aspiration for my company. I appreciated the fact that they were also looking at looking for values or goals alignment.

Once we started the process, at each stage I was guided with videos, email, and handouts for each stage - giving me an understanding of what to expect, what has been done, and what to look forward to. Once my page was ready for me to "take over", I've also received a personalized step by step video so I was supported also at this stage of the project.

What was the team composition?

I am a sole trader, so it was only me on my end with the main contact on the Free Website Guys.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I am just about to complete editing of the page for my purposes, however, I can already see the benefits: - better flow of the website - created a shop with Woocommerce integration - events section just as I needed it to be - reduced costs by switching from Squarespace (which were great to start with:))

How effective was the workflow between your team and theirs?

Very effective- timely responses, any of my questions or asks was answered, when I needed to delay the progress, we kept it communicated as well and this was accommodated.

What I particularly liked about the process was that my needs and what I may have wanted to know were anticipated by providing regular updates with a walkthrough video and "checklist". It was spot on!

What did you find most impressive about this company?

I consider myself lucky for coming across The Free Website guys when I needed to find ways to save some costs whilst optimizing potentials of what a website may offer. I also think that the way they communicate with their customers is great and the value they deliver. We will happily use their services in the future as our company grows:

Are there any areas for improvement?

Can't think of any:)

BACKGROUND

Introduce your business and what you do there.

I just started my business teaching English in Moscow. I’m the director of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Free Website Guys?

I was looking for a website development agency for my company.

SOLUTION

What was the scope of their involvement?

I filled out an application with The Free Website Guys, and my project got approved. We went through all the different stages of building and designing the site together. The team helped me find the correct providers for my needs, and they set up everything on the backend.

What is the team composition?

I was mainly working with one point of contact, but there were others involved in the project.

How did you come to work with The Free Website Guys?

I saw them advertised on Facebook, and I liked their mission statement. I was impressed by the fact that they were willing to do this project with the knowledge that in the future, we could continue to work together. 

How much have you invested with them?

Their services were free. 

What is the status of this engagement?

We worked together in August 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The Free Website Guys were very friendly. They always kept in touch and were always responsive. I particularly appreciated the guidance they provided, especially with the instructional videos they sent me along the way of what they were doing and of how to complete certain tasks. Their work was quite speedy as well.

How did The Free Website Guys perform from a project management standpoint?

They were exceptional. I’m very flexible, especially when it comes to deadlines, but they were really quick in setting the site up regardless.

What did you find most impressive about them?

Their mission statement and the way they handle their business sets them apart. They’re very interesting and positive.

Are there any areas they could improve?

No, everything was great.

Do you have any advice for potential customers?

Just be responsive. If you have any questions, you can ask them anything.